Recent response from HTC about audio buzzing/noise issue - HTC Rezound

Sent the following email to HTC and here's the thread that follows, thought some people might be interested in this:
My Rezound is having a weird high pitched whining sound in the background whenever the capacitive buttons are lit up on the bottom of my phone. So if I'm outdoors in a sunny area, I have no problems, but if I'm using the phone in the dark, I have to turn off the screen (which turns off the lights on the capacitive buttons), and then the whining goes away, but obviously this doesn't solve the problem if I need to use the screen. Is there any way to turn off the lights on the capacitive buttons using a menu option or something? Also, have there been a lot of reports of this whining noise in the background?
Thanks!
(I found out how to resolve the issue, I installed a custom ROM that allows me to change the brightness of the capacitive buttons, and the problem has gone away).
HTC-
Thank you for your response. I am glad to hear that you resolved this issue, however it is unfortunate that it took you a custom ROM to do so. I can confirm Mike that HTC has identified the issue of the high pitched noise on the HTC Rezound as a software issue that will be corrected with the next update. This issue is presently being investigated and our developers are working hard at creating a maintenance release for this device. Because you now have a custom ROM you will not receive a direct notification when the FOTA (forced over the air) update gets released. When the update is made available Mike, you can check our web site at HTC from time to time to see if it has been released as a manual update for your phone, should you want to return to the stock OS. The backlight of the keys is also something that some of our users have asked about. I will pass along your feedback on this issue to our developers, and it's possible that in future updates there may be an option to disable the backlight manually using a menu option. It's definitely a good idea, so I hope that this becomes a standard feature in future models from HTC. If you need additional information on the Rezound, you may wish to check your user manual from HTC . Please use the binocular icon on the left side of the manual to enter key words. Using this method helps you to locate all references to the topic you are researching. I deeply regret any inconvenience this may have caused, and I hope that your custom ROM allows you to continue to use and enjoy your HTC Rezound to its full potential. Please don't hesitate to contact us again with your technical questions or for issues you may have with your phone. We are here between 6am and 1am EST, 7 days a week for your convenience.
ME-
I don't think it's unfortunate I had to use a custom ROM to solve the problem, but I understand what you mean by that. I still hear the noise when the screen comes on or goes off, but at least it isn't constant now. I'm glad to know that HTC is aware of the issue though and is rolling out a fix in the next update (which I'm hoping will be the official Ice Cream Sandwich update). Also, being able to control the backlight on the capacitive buttons is really awesome, even if it wasn't the solution to removing the high pitched noise. It's great when I'm watching Netflix at night in bed and I don't want the lights to distract me from what I'm watching, I just put it on the "dim" setting. I am extremely happy with my Rezound, I'm really hoping that Google allows HTC to make the next Nexus phone, because I know you guys would make something awesome (unlike the current Galaxy Nexus which has a sub-par camera, non-removable SD card, and cheaper construction in comparison to the Rezound). HTC has won a long time customer, I can't wait to see what you guys do next!
-HTC
Thank you for your feedback. I am glad to hear that you are happy with the solution you found, and that the new Ice Cream Sandwich features are proving to be useful on your Rezound. I have only had a brief look at ICS on the HTC Vivid, and I like what I've seen so far. Overall the improvements seem very user friendly. I am also hopeful that ICS will be the next update pushed for the HTC Rezound as many of our devoted fans are anxiously awaiting this software upgrade. Like you, I hope that HTC will again partner with Google for the Nexus line. The original Nexus One, though not as new as the Galaxy, continues to be a fan favorite among many HTC and android enthusiasts. In closing, I would like to invite you to participate in a customer satisfaction survey about your experience with HTC Technical Support. You will need to close your ticket with me and you should receive a pop-up asking if you would like to take the survey. To do this, please log in to our ContactUs site at HTC website with your email address and ticket number XXXXXXXXXXXXXXXX and select "Close" next to "Action" to close out the ticket. Then a pop-up should appear asking you to take part in a survey. You can also add any feedback about your experience contacting us in Question 8 on the survey, or even submit product suggestions. HTC is always interested in hearing from users as to what they may be looking for in the next generation of HTC android phones. Thank you again for your interest in HTC! It's always nice to hear positive feedback from our customers.

My squealing sound only happens when I have an audio cable connected from my rezound to my car's headunit and when I have the USB cable connected to my phone. It doesn't seem to matter if I'm using the official car charger or using a standard USB cable to charge via a USB port on my headunit. IIRC it happened on GB and it also happens on ICS :-/ I think it's actually the issue of the audio cable being crappy because I don't notice it while using headphones.

That's crazy I haven't heard of anyone getting a reply fron htc before that's sweet man. Although there emails were about when the ics update would be out or how and they were they went getting one (evo4g) lol
Sent from my ADR6425LVW using XDA

brando56894 said:
My squealing sound only happens when I have an audio cable connected from my rezound to my car's headunit and when I have the USB cable connected to my phone. It doesn't seem to matter if I'm using the official car charger or using a standard USB cable to charge via a USB port on my headunit. IIRC it happened on GB and it also happens on ICS :-/ I think it's actually the issue of the audio cable being crappy because I don't notice it while using headphones.
Click to expand...
Click to collapse
That is a seperate issue that is caused by your cars electrical system. I have both issues and I believe they are due to the same problem from different sources. Both are ground interference/feedback, one from the car, the other from the phone itself. This phone just seems to be really sensitive to interference. Thank god it goes away in both cases when the music/audio starts playing or it would have to be returned.

Rep was so friendly lol.... Now if we can get others to be the same

Yes, I noticed I get an extreme amount of alternator whine when charging in the car and have the phone plugged into the aux input of the radio. It's like they forgot to put ground filters in the audio circuit.
---------- Post added at 03:42 PM ---------- Previous post was at 03:03 PM ----------
Yes, I noticed I get an extreme amount of alternator whine when charging in the car and have the phone plugged into the aux input of the radio. It's like they forgot to put ground filters in the audio circuit.

mine went from whining, which I tolerated, to much much worse sounds. Crackle, pop, L/R channels intermittently cutting out, etc. If I even touched the plug on the phone side, crackle city. It's almost like the audio input jack has a loose connection to the board. Anyway, Verizon was super cool about it. Called, explained I've tried the usual software fixes (updates, factory reset, etc) since I know they'd want me to try that first...(which I have, multiple times, for different reasons). Less than 5 minutes on the phone today, and an hour later I had a FedEx tracking number showing it'll be here tomorrow.
I've always been super impressed with Verizon's replacement policies. They've never done me wrong.

I love how you told HTC ur running a custom rom.
Also my phone has no audio problems like you guys mentioned but when I plug my beats into my beats computer too loud gives me a little static noise at of left ear bud.

Temp fix for Rezound high pitched whine
Not sure if this has been brought up as a "temp" solution, but wanted to share as it’s made my Rezound much better. I saw this on the HTC Community forums by James on 01/18/12. I am not affiliated with the app in any way.
On my Rezound (stock), the static was fixed with the last OTA update, but I still had the high pitched whine when the screen was on (and sometimes a little bit after it went off). Downloaded the app the guy mentioned and I don't get the whine anymore. No more back-lit buttons while it’s enabled, but the sound is great again. Hopefully HTC will have a fix for what seems like interference from the buttons being lit. FYI – The shortcut on the screen acts like a toggle after the initial setup, so it’s easy to enable/disable.
http://community.htc.com/na/htc-forums/android/f/176/p/15312/62734.aspx#62734
“I noticed that the phone would have that "whine / hiss" sound every time the capacitive buttons would light up, and the sound would go away after they turned off.. So I got an app of the marketplace called "Screen Filter" and using this app allowed me to turn off the soft-key backlight function at all times.
For me this has eliminated the high pitched whine noise that was pouring into my left ear, however there is still a pop sound when the audio is first turned on for applications or videos.”

Ndaoud360 said:
I love how you told HTC ur running a custom rom.
Also my phone has no audio problems like you guys mentioned but when I plug my beats into my beats computer too loud gives me a little static noise at of left ear bud.
Click to expand...
Click to collapse
Well I figured since they now actually support unlocking their phones on their website they KNOW that people running custom ROMs. I probably would have mentioned it anyway though.

otter68 said:
Not sure if this has been brought up as a "temp" solution, but wanted to share as it’s made my Rezound much better. I saw this on the HTC Community forums by James on 01/18/12. I am not affiliated with the app in any way.
On my Rezound (stock), the static was fixed with the last OTA update, but I still had the high pitched whine when the screen was on (and sometimes a little bit after it went off). Downloaded the app the guy mentioned and I don't get the whine anymore. No more back-lit buttons while it’s enabled, but the sound is great again. Hopefully HTC will have a fix for what seems like interference from the buttons being lit. FYI – The shortcut on the screen acts like a toggle after the initial setup, so it’s easy to enable/disable.
http://community.htc.com/na/htc-forums/android/f/176/p/15312/62734.aspx#62734
“I noticed that the phone would have that "whine / hiss" sound every time the capacitive buttons would light up, and the sound would go away after they turned off.. So I got an app of the marketplace called "Screen Filter" and using this app allowed me to turn off the soft-key backlight function at all times.
For me this has eliminated the high pitched whine noise that was pouring into my left ear, however there is still a pop sound when the audio is first turned on for applications or videos.”
Click to expand...
Click to collapse
That's good info for those still on stock, maybe you can contact the developer of the app and ask them to add an option to change the backlight from off to dim instead, it works great for me on CleanROM. Or you can just unlock, root, and install CleanROM

Related

Alltel Touch Pro speakerphone - weak speaker?

Hello! New guy here and in searching the web for some answers, I found this site and it looks like a good place to ask some questions
I'm wondering if anybody else finds the speakerphone to be unacceptable? Forget about using it an a car... especially one with an aftermarket exhaust And, even in a fairly quiet room you still have to have it fairly close to you to be able to hear it even with the volume all the way up. At first I thought it was a defective unit and so did the people at the Alltel store (new phone and they are not familiar with it) so they swapped it out for a new one. Got the SAME results and even the guy at Alltel was very disappointed with the quality of the speakerphone. I ended up calling Alltel and asking one of their people about it and they went and got a Touch Pro, tried it, and was like "Wow, that does suck!". LOL!
So, I'm not seeing very much here about how the speakerphone is basically unusable so am wondering if it possible that I got two bad phones in a row and the Altell tech guys have a bad one too?
While this isn't a dealbreaker for me, I do like to use it every so often and can't believe such an expensive phone has such a poor speakerphone!
If this is "just the way it is" is there anyway you smart guys on here which do the hacking can boost up the volume a little???
Thanks for any info or at least re-inforcement that the speakerphone is really "no good". If you all say it works fine then maybe I did just get two defective ones in a row. Thanks!
for a phone that costs as much as it costs HTC Should have put more effort into R&D of this phone..
I'm setting up a Class-Action website soon if HTC dont recall all there HTC Touch Pro's and fix (Put) High Performance Speakers in for the Speaker phone Speaker and of the Speaker when put to ear.
the way i see it is This phone is not even worth 100.00
I can pick up a 25.00 phone and the speakers are way better
I too have the one from Alltel. The speakerphone is weak; however, I don't use it much. When speakerphone is turned off, it is OK.
What I do use is a Motorola H500 and that is very weak as well. Not sure why.
Yeah, this is very disappointing. I thought I could "live" with a poor speakerphone because like cagarn, I don't use it often. It is more the point of it though... it is an expensive phone and if I WANT to use the speakerphone I WANT it to work!
Now, I'm having another problem... the GPS doesn't work worth a crap. I downloaded Google Maps and it was always stuck looking for satellites. Would always show 0 (zero). Thought maybe there was a problem with Alltel "messing" with something so programs like this wouldn't work and you'd be forced to spend $9.99 a month on Alltel's GPS service so, for troubleshooting purposes, I activated Alltel's service and it said "weak signal". Went out to the middle of a large yard and after trying a few times got the Alltel service to lock on and display my location. I then closed out that program and opened Google Maps and DID get it to work too. Since then though, I've not been able to get it to work even in the middle of a large parking lot and not even being in my car??? I went to the local Alltel to swap out the phone again because it seems like the GPS is defective but there were out of the phone. The lady had a personal use HTC Diamond so we tried Google Maps on her phone in the middle of the parking lot and it wouldn't find any satellites either??? What's going on with this? Going to look through the forums here and see if this too is a problem with this phone. Sigh. If this is just the way the GPS is, what the heck is the point of a GPS receiver that is so weak it can't be used in a car and only sometimes in the middle of a large field??? It is getting to the point were, even though I really like the phone and the killer resolution of the screen, I'm about ready to just go back to my trusty Treo 700wx!
I'm running google maps and had no issues. What signal are getting? EV, 1X, rA...?
cagarn said:
I'm running google maps and had no issues. What signal are getting? EV, 1X, rA...?
Click to expand...
Click to collapse
I normally have EV but sometimes 1X. But, the problem isn't with the data part... the problem is it won't acquire any satellites.
I did notice something weird though... I ran a GPS Test program and it showed the GPS working then opened Googlemaps and it worked then too??? Since then I've been experimenting and the phone will sometimes get 12 satellites and other times I can't get it to connect to any and this is even standing still outside in good weather! I'm also having an issue with the signal (regular phone signal) varying greatly on the phone from no bars to maybe three bars while the phone is staying the same place. It was doing this at the Alltel store and all the other phones in there had a steady strong signal. They are going to replace the phone because of the GPS and weird signal issues. Hopefully this one will work
Oh, and there is a user on another board named badboy8813 who has developed a cab file which increases the volume of the phone. I have tried a "half" boost fix and now going to try the full boost fix and see if that makes it any better. The half one worked pretty good but I'd rather have it real loud and turn it down if needed
Are you talking about this?
http://forum.ppcgeeks.com/showpost.php?p=439655&postcount=75
cagarn said:
Are you talking about this?
http://forum.ppcgeeks.com/showpost.php?p=439655&postcount=75
Click to expand...
Click to collapse
This is the actual thread I got it from.
http://forum.ppcgeeks.com/showthread.php?t=41385
I have tried both versions and both do what they say. The full boost version is NICE and LOUD Speakerphone still sucks though. It just isn't a good speakerphone speaker and I'm afraid nothing short of replacing the speaker will "really" fix this problem. The above definitely helps but it is very unfortunate such a nice and expensive phone uses such a cheap and crappy speakerphone speaker. My cheap old and free Motorola T262 speakerphone blows this thing out of the water
Yup i just spent 600+ on this phone with alltel because I'm still in contract, and the main issue i'm having is the crappy speaker phone as well.
oh and yea i had to use the volume boost which is pretty cool to bring the volume up as well but it only affected the regular volume, not the speakerphone, not that i noticed.
WOW, here is the reply i got from HTC
Hello David,
Thank you for your inquiry about the volume of the speakerphone on your Touch Pro.
We understand that it is important you receive all the information to best utilize your device. First I would suggest that you turn up both your System and your Ring volumes. Once you do this and are on a call with someone, it is suggested to speak and listen from the back of your phone. When the device goes into speakerphone mode, it switches its main speaker to the back speaker. This should improve your devices sound quality when using speakerphone.
David, I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
HTC Technical Support
http://www.america.htc.com
http://www.htcwiki.com
Wow is right. Sad. HTC isn't too "up" on their different version phones from the different providers. I read parts of the HTC Touch Pro pdf on their website before I got mine from Alltel so was familiar with their "standard" phone. When I was having speakerphone problems I called HTC tech support. The guy insisted the speaker was on the BACK of the phone. I relied "yes, it is on the back of the phone in the pics listed on your website but on MY ALLTEL phone there are two slits in the top the sound comes out of. He tried to agrue with me a little until I said "Listen, I have no fancy pattern on the back of my phone and no little grille looking thing. If you take the cover off there is nothing for speaker sound to go through and only clear SOLID plastic for the camera and light and if I cover up the slits on the top with my finger the speakerphone volume basically goes away and gets very muffled... the sound comes out of the top of my phone for sure." He replied back with something like "Well, it is supposed to come out the back." To that I replied, "Thank you for your assistance. Good bye."
Yep, I got about as much help from them as you did. They HAVE to know this speakerphone is basically useless. Why are they trying to play it off like you're an idiot? The worst part is that I asked if there was a "fix" for this and they replied no fixes and none being planned. Lovely. Maybe I'll have to buy an old phone on eBay for about $2 and solder in one of the GOOD speakers in my "state of the art" phone. LOL!
well, would it be the speaker or maybe something with the configuration in the phone? I would think speaker as well but i'm not as familiar with the phone.
dave1980 said:
well, would it be the speaker or maybe something with the configuration in the phone? I would think speaker as well but i'm not as familiar with the phone.
Click to expand...
Click to collapse
I don't know for sure but from what I've been reading it seems like the speaker is jus not that great.
I just downloaded and started playing with a program called Diamond Tweak which allows you to use the equalizer for everything (not just when headphones are plugged in)... plus it does a ton of other stuff. I'm thinking if I can get the EQ tweaked in for standard TALKING then that might fix a lot of the problems. Might want to check it out...
http://montecristoff.webs.com/
If you come up with an "ideal" setting, please do share!
That's just retarded.
dave1980 said:
WOW, here is the reply i got from HTC
Hello David,
Thank you for your inquiry about the volume of the speakerphone on your Touch Pro.
We understand that it is important you receive all the information to best utilize your device. First I would suggest that you turn up both your System and your Ring volumes. Once you do this and are on a call with someone, it is suggested to speak and listen from the back of your phone. When the device goes into speakerphone mode, it switches its main speaker to the back speaker. This should improve your devices sound quality when using speakerphone.
David, I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
HTC Technical Support
http://www.america.htc.com
http://www.htcwiki.com
Click to expand...
Click to collapse

Anyone notice slightly whirring noise from headphones

Just noticed an odd very light whirring noise from my headphones when they are plugged into the Evo 3d and the screen is updating.
For example when i turn the screen on and the weather animation on my lock-screen runs, it makes the whirring noise, but when I am on a static home screen it is quiet, but then if i swipe to move to the next screen i hear the light noise again. Same if click on the launcher button to open the app drawer, or click on the phone button on the screen and it opens the dialer.
Wondering if this is a common issue/bug, or if I have a defective unit i need to exchange.
The headphones work perfectly fine in my old phone so it isn't the headphones.
Deetz307 said:
Just noticed an odd very light whirring noise from my headphones when they are plugged into the Evo 3d and the screen is updating.
For example when i turn the screen on and the weather animation on my lock-screen runs, it makes the whirring noise, but when I am on a static home screen it is quiet, but then if i swipe to move to the next screen i hear the light noise again. Same if click on the launcher button to open the app drawer, or click on the phone button on the screen and it opens the dialer.
Wondering if this is a common issue/bug, or if I have a defective unit i need to exchange.
The headphones work perfectly fine in my old phone so it isn't the headphones.
Click to expand...
Click to collapse
I had headphones on for about 40 minutes yesterday morning and didn't notice anything like that at all. Have you tried a different set of headphones?....just to pinpoint in fact that it's a problem with your phone.
I see what you are talking about. The noise is really faint, but I'd say not to worry about it since it may be software related. When browsing apps and what not the sound is gone.
Sent from my PG86100 using XDA App
Damn......just put my headphones on again and still nothing like that. Either my phone's not afflicted or my ears are worse then I thought after to many years working in a factory.
I can hear it too, when I scroll I can clearly hear it. This isn't anything new, I've noticed this sort of thing from other devices. Certain laptops will make a tiny squeal when rapidly scrolling something on the screen with the volume jacked up. We're probably hearing added EMI from the increase in CPU activity. Not much you can do about it. :/
The original Evo used to always make this annoying warbling noise during silence. At times it honestly sounded like faint music almost, it was that pronounced.
ffolkes said:
I can hear it too, when I scroll I can clearly hear it. This isn't anything new, I've noticed this sort of thing from other devices. Certain laptops will make a tiny squeal when rapidly scrolling something on the screen with the volume jacked up. We're probably hearing added EMI from the increase in CPU activity. Not much you can do about it. :/
The original Evo used to always make this annoying warbling noise during silence. At times it honestly sounded like faint music almost, it was that pronounced.
Click to expand...
Click to collapse
Yep, that's a fact of life, when it comes to electronic devices. When it puts out enough power, it'll interfere with the headphones (Which, if you think about it, headphones are just a giant magnifier for electronic pulses. Makes sense)
If you don't believe me, hook up an aux cable to your car stereo, and pinch the end. It'll make a buzzing noise. You're electrically charged enough to play music!
Same thing for the internals of your phone. Doesn't take much. Heck, you could probably set your phone next to an MP3 player that you have your headphones plugged into, and still get some interference.
Thanks for confirming that you can hear it too.
I know what you all are saying about electronics having some EMI, but i went back and compared it to my original Evo, and a friend's iPhone 3GS, and neither of the two gave any background noise because the screen was changing/scrolling etc.
Gotta decide if I want to return it. I love the phone's speed, features etc., and this is definitely a minor thing I am bringing up, but it just bugs me a little.
I also have this noise problem, noticed it right away. I also have a slight cracking sound from the speaker when a loud sound plays. It's odd because normally other devices are able to be placed at max volume without hearing distortion. I'm not ready to return it yet, my roomate got one this morning, and I want to see if his does the same.
My Evo did the same thing, especially worse when I had it plugged in.
Same effect on my phone. I just noticed
last night and thought I was hearing things.
I noticed this right away on my 3D. I never noticed any similar sound on my EVO 4G.
Thankfully, it seems to disappear when I am not interacting with the phone. Therefore, it's not a huge issue for me.

Hissing and static over headphone jack

anyone else who applied the new update notice that the static and crackling over the headphone jack is gone?
Sent from my ADR6425LVW using XDA App
Tentative yes. The first thing I did after the update was check by listening to a classical song, and also playing it with the volume turned all the way down.
I'm a little paranoid that it might just be my ears deceiving me, or a temporary reprieve, so I'll give it a little longer to prove itself.
Same thing happened to me, I guess a lot of people are experiencing the same issue. Htc says they are working on an update to fix it. I'm just going to return mine and hope for the best.
Oops didn't read the first post all the way...N/M what I said
Sent from my ADR6425LVW using Tapatalk
Yeah some other people are confirming that the hissing/static noise is gone. Wonder if it's cause of the radio update.
Mine still has the problem. Loud hissing in left ear bud but goes away kind of if I roll back and forth in my chair and create static. Also when the button back lite comes on there is a constant high pitch sound until it turns off. The update did not fix mine ><'
Several people in the original Audio Whining/Squealing thread have reported a drastic improvement after the OTA.
http://forum.xda-developers.com/showthread.php?p=21891524#post21891524
I think we can call this one fixed!
Temp Rezound high pitched whine solution
Not sure if this has been brought up as a "temp" solution, but wanted to share as it’s made my Rezound much better. I saw this on the HTC Community forums by James on 01/18/12. I am not affiliated with the app in any way.
On my Rezound (stock), the static was fixed with the last OTA update, but I still had the high pitched whine when the screen was on (and sometimes a little bit after it went off). Downloaded the app the guy mentioned and I don't get the whine anymore. No more back-lit buttons while it’s enabled, but the sound is great again. Hopefully HTC will have a fix for what seems like interference from the buttons being lit. FYI – The shortcut on the screen acts like a toggle after the initial setup, so it’s easy to enable/disable.
http://community.htc.com/na/htc-forums/android/f/176/p/15312/62734.aspx#62734
“I noticed that the phone would have that "whine / hiss" sound every time the capacitive buttons would light up, and the sound would go away after they turned off.. So I got an app of the marketplace called "Screen Filter" and using this app allowed me to turn off the soft-key backlight function at all times.
For me this has eliminated the high pitched whine noise that was pouring into my left ear, however there is still a pop sound when the audio is first turned on for applications or videos.”
I'm on the Leal ruu and I still notice it just as much as before.
Sent from my ADR6425LVW using XDA App
I still get hissing and static when I plug into certain stereo systems. Like the one in my car. Playing music is fine, but if I pause, it makes this awful clicking/static/hissing noise. When I resume playing, it is fine. But it only does it in my car and my home theater system. My room and every other system is great.

[Question] White noise on left channel

Hi guys,
Ever since I flashed a sense less version of ICS (not blaming the ROM here, could be a coincidence), I've been hearing white noise on the left channel when I have headsets on. I tried 2 pairs and I hear the noise with both so I know it's not the headset.
The weird thing is that the noise starts immediately after I power up the phone. I did a battery pull, connected my headset, powered up the phone, and even before the HTC logo comes up, the noise will start.
Not ROM/Software related it seems, but here's the kicker, if I flash a new ROM, the noise goes away but only for a little bit of time, after a bit of usage, it'll come back. If I listen to music, sometimes it goes away, sometimes it just reduces a bit, sometimes nothing changes.
So I doubt it's the phone that's broken, it did happen right after flashing a senseless ICS Rom. I don't want to flash a full RUU yet because there might be a solution out there that doesn't require me to go back to stock so that I can install a full update.
Has anyone experienced this?
In case anyone is interested, I went to the Verizon store and I was told that although this is not a wide spread issue, it is actually a known problem. In some units, constant noise (even as the phone is booting up) will start happening when using the headset.
The person at the store didn't even check my phone, he simply started the process for a warranty replacement.
So if that happens to you, it's not the ROM, it's the phone itself.
CPU interference
Hit thanks or ill hit you
superchilpil said:
CPU interference
Hit thanks or ill hit you
Click to expand...
Click to collapse
Definitely interference from something because the noise changes as I open/close apps or just flip through launcher pages.
I have the same exact issue but my warranty through Verizon is void since I traded my iPhone 4S to someone for the Rezound. Mine was working fine and one day it just started having this issue. Took it in and they told me they couldn't help me since I voided my warranty by trading (plus I don't have insurance on the phone).
Contacted HTC and the told me that it was a known issue and to contact their warranty company to get it replaced/fixed. The warranty is still good on the phone, I just have to send it to NY with a letter explaining my issues. Kinda worried about just putting the phone in a box and sending it on it's way without a paper trail of some sort.
Glad you were able to get your phone replaced. Good to know I'm not the only one here that had this issue.
I also started having this issue, it didn't show up until about a week after having the phone, though. Nice to know it's one of the things covered under warranty that's easy to get worked on, though.
I've had the cpu noise issue on three different Rezounds now, HTC says it's fixable in software. I don't know when we will see a fix though, if ever.
Sent from my HTC Rezound

Huawei Media Pad M5 Minor Annoyances/ Help thread

OK. So I'm sure as this tab gets out there more and more, there will be rumblings and grumblings with this generally awesome device. I've had mine (SHT-AL09) for three weeks here in the U.S. and while overall I am very happy, nothing is above some criticism and there are some things I could use some help with.
I've already mentioned in another thread having issues with the position of the volume rocker and power button as well as the overall shape. This device is not boxxy like the X2 I'm replacing and it takes some getting used to.
With this, I am deathly afraid of dropping it because of the shape. I did buy a folio wallet; but ultimately, I want a semi stiff gel case to absorb some shock. I have ordered one from China; but it looks like it could take up to 6 weeks to get it here in the US. So, I can use any advice or links for a gel case for this tab in the US. Also any recommendations for a quality gel case is likewise desired.
Secondly, this tab annoyingly begins playing music ANY TIME it connects to a blue tooth device (not sure if this is Huawei or Android.) This is real annoying when I get into my car first thing in the morning and I am met with Ronnie James Dio blaring at me before I've had my coffee. Anyone know how I can stop this from happening? My sanity demands it (BTW, deleting RJD from my library is not an option.)
Otherwise, I'm loving this tab and totally psyched to have a giant screen with LTE capability and a dialer!! Hopefully, this will set a trend and show the world we are a market best not ignored.
I had been having trouble getting Aquamail to activate the LED indicator on new messages. Supposedly, Huawei is known to make it hard for non-stock apps to activate the LED. However, in this case I eventually realized that the issue was that the LED didn't support the light blue color that was set by default in Aquamail. I changed it to red and new e-mails now trigger the LED.
I have noticed that when I adjust screen brightness via a 3rd party app - i.e. HD Widgets or Setting Profiles Lite - the screen brightness reverts to something different after I turn the screen off and back on again. This might not turn out to be an annoyance, as I kind of like the way auto brightness works on this device.
Is this thing supposed to be VOLTE capable? If so, I imagine it can be enabled via the build.prop file. I don't get VOLTE, nothing I care about too much but it would be nice.
I'd love to be able to customize the appearance/structure of the notification bar and quick settings. I used 'Color Status Bar' for this on my Sony Z3TC and it worked really well. It doesn't seem to work with Oreo.
What opens up automatically to play music when you connect a bluetooth device? That has gotta be an easy problem to solve. Also, I think it has to do with your car stereo more than anything else.
Hey, it's the stock music player. I tried changing the default music player but the stock one still starts playing every time I connect to my car radio. I heard there is a third party app to address this but I'd prefer to stay within the stock system if possible.
What I really find annoying is the bug with keyboard attached: Brightness Controll pops up randomly, interrupting my typing ... really annoying ...
(M5 Pro, Germany)
There are some differences between emui 8 on the M5 and emui 8 on the Mate SE. Didn't expect that. Not pleased about it, as they are things that get used frequently. An AOSP rom would change that of course.
I didn't find the sharp edges very comfortable when typing. Found a soft tpu case that makes things a lot better. Not a fan that the main camera sticks out a bit which seems like it would get damaged when putting the tablet down on a hard surface. Again, the case helped with that.
Didn't like that the navbar was eating up screen space but found an option to use the finger print scanner as the nav bar, which I prefer after getting used to it.
Overall I'm enjoying the tablet, love the display.
Okay, since we're airing grievances
I think the design of their hardware for phones is awesome, works perfectly. I don't think the same design translates to tablets. Tablets are held and used differently than phones, thus need an appropriate sized bezel, weight etc.
Just my .02
AsItLies said:
Okay, since we're airing grievances
I think the design of their hardware for phones is awesome, works perfectly. I don't think the same design translates to tablets. Tablets are held and used differently than phones, thus need an appropriate sized bezel, weight etc.
Just my .02
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Click to collapse
I generally agree - but really the only thing I would change on the 8.4 version is the placement of the fingerprint sensor, which is too easy to press on accident when holding the tablet in landscape orientation and typing or what not. It should be nearly to the far right of the tab's bottom area, not dead center.
And really, this would be obvious to any ux designer testing the product, the problem is there is too much emphasis on blindly copying Apple and Samsung. Apple is a cult and Samsung makes extremely high quality hardware that isn't always user friendly.
My two issues right now is that 3rd Party Music apps don't show the album cover and stuff on the lockscreen. And that my device vibrates like twice after rebooting it.
Couldn't find a workaround so far
Here's a minor annoyance - try sending a text message to a number without typing a '1' before the number...you'll get an error message: '(555) 555-5555' is not a valid recipient.' Instead, you have to type out 1-555-555-5555.
Just checkng in. Brought this up when I started the thread, but has anyone found a way to stop the stock music player from starting up every time the tab is connected to any bluetooth audio device?
steveyal said:
Just checkng in. Brought this up when I started the thread, but has anyone found a way to stop the stock music player from starting up every time the tab is connected to any bluetooth audio device?
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Click to collapse
Music doesn't start playing automatically for me when I connect bluetooth headphones. Maybe it has to do with my config.
Here are some threads that might help you:
https://forum.xda-developers.com/mate-10/help/bt-auto-plays-music-t3700769
https://forum.xda-developers.com/mate-10/help/disable-stock-music-player-stop-auto-t3718770
No updates since March on my M5 8.4" Uk wifi?? WTF Huawei, you never change
@kedge probaly you would like to have a look at HFF, there are several new updates available. Either do a manual update using HFF or wait another few days until the update arrives via OTA.
Only update there seems since the one I have is 151 but not approved.
Still really not a good sign not having monthly security updates.
kedge said:
Only update there seems since the one I have is 151 but not approved.
Still really not a good sign not having monthly security updates.
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Click to collapse
Now it seems that 151 is approved... Then it is probably coming
Inviato dal mio CMR-AL09 utilizzando Tapatalk
Anyone got any opinions on the screen/ratio for reading pdfs and web browsing? I'm on the fence about getting one of these.
I have firmware version .122 i found on FF that there is .123 available and approved for install so i use vpn to force update but during install it fails at few percent that it failed to verify. What to do?
Thanks
Also does the storage option for SD install of apps do something?
Still not able to figure out how to stop the damned music app from blaring every time I connect via bluetooth to my car stereo. I'm thinking the problem may be at the car stereo end as others are not having this issue. My latest nuisance is constantly turning on the screen accidentally. Wondering if there is any way to customize the screen wake up options. Maybe changing the behavior of the front facing button or something else. I was also having problems with applications shutting down mid text while using a third party keyboard. (Swype.) I finally had to delete the keyboard and go back to stock.
So for me the screen density was driving me nuts. Everything was way bigger than my previous tablet, even after setting the view mode to "small".
I fixed this by going into developer options and setting the smallest width to 750. More fits on the screen now. Much better.

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