the lock screen showing: "Swipe finger sensor."
and i did swipe.. pretty hard and.. there's no vibration.. no error.. nothing happens.
if i'll reboot now, it'll be working again.
but i'd like to avoid it
is there anyway to restart the fingerprint service?
thanks
I'm on 1.8.3 GladiAtrix b0.2.
p0xer said:
the lock screen showing: "Swipe finger sensor."
and i did swipe.. pretty hard and.. there's no vibration.. no error.. nothing happens.
if i'll reboot now, it'll be working again.
but i'd like to avoid it
is there anyway to restart the fingerprint service?
thanks
Click to expand...
Click to collapse
One of my many pet peeves with this phone. I rebooted around 12-15 times yesterday because of the reader. Seems to be getting more and more frequent of late.
Does the fingerprint sensot has multiple uses? e.g. log in to google account or bank account
Sent from my MB860 using XDA Premium App
00cubano said:
Does the fingerprint sensot has multiple uses? e.g. log in to google account or bank account
Sent from my MB860 using XDA Premium App
Click to expand...
Click to collapse
Phone only. Could be used for other purposes, but so far only phone unlock.
so.. i'll keep rebooting? :/
i really hope this get fixed on the upcoming 2.3.4
p0xer said:
so.. i'll keep rebooting? :/
i really hope this get fixed on the upcoming 2.3.4
Click to expand...
Click to collapse
Have you verified that the fingerprint service has in fact stopped, or are you assuming it is and rebooting?
this would happen to me all the time i called motorla and att. motorla said i could send the phone in to repair and it would take a week and i cant live a week with out a phone so att shipped me one and that one went bad to and i got another one so im on my 3rd atrix i rooted and installed the 4.5 gingerblur rom and idk what it is with the rom but so far its been fine its been almost a month and no problems so far i use the scanner every day as well it has hit a nitch once or twice but once i reboot it works again hope this helps
gtzkingplaya said:
this would happen to me all the time i called motorla and att. motorla said i could send the phone in to repair and it would take a week and i cant live a week with out a phone so att shipped me one and that one went bad to and i got another one so im on my 3rd atrix i rooted and installed the 4.5 gingerblur rom and idk what it is with the rom but so far its been fine its been almost a month and no problems so far i use the scanner every day as well it has hit a nitch once or twice but once i reboot it works again hope this helps
Click to expand...
Click to collapse
Again I'll echo, this is the last Moto product I'll buy..
I need to remember to check the service or keep a logcat running.
I've noticed it quits working the most when unlocking while I'm on a call..
There are multiple other threads on this subject already, please use search before you post a new thread.
gtzkingplaya said:
this would happen to me all the time i called motorla and att. motorla said i could send the phone in to repair and it would take a week and i cant live a week with out a phone so att shipped me one and that one went bad to and i got another one so im on my 3rd atrix i rooted and installed the 4.5 gingerblur rom and idk what it is with the rom but so far its been fine its been almost a month and no problems so far i use the scanner every day as well it has hit a nitch once or twice but once i reboot it works again hope this helps
Click to expand...
Click to collapse
Took a deep breath before reading this one. LOL
Related
Just trying to build some statistics as to how common this turning off problem is.
--------------------
PLEASE READ THIS BEFORE ANSWERING:
1) Obviously this is regarding the phone turning off on its own when its not due an empty battery.
2) Only answer with "no" if you've been using the phone for at least a week. If you've been using it for less and it hasnt turned off, answer with "No - but had it for less than a week".
--------------------
I just want to know before I send my phone to Amazon for replacement.
I've had it 8 days, so I clicked the 2nd "no". If I saw any hardware fault in a new device I'd immediately get onto the supplier for a replacement. Unless there's software at fault here (unlikely, but obviously possible) then I can't see the problem simply going away.
Hope you get it sorted mate.
Nope. Had the phone since may 6.
Sent from my GT-P1000 using XDA Premium App
Thx for the replies guys.
Keep the answers coming
No. Never unless the battrey is empty.
Sent from my GT-I9100 using XDA App
Touchwood, never and I've had the phone a few weeks now.
Had this problem last year with my new Desire, but returned it to HTC and they replaced the mobo without any problems.
Yep had it nearly 4 weeks and its went twice. Not in the last week or so though.
Sent from my GT-I9100 using XDA App
Everyone runs different apps and settings on their phones. Unless there's a specific hardware problem there's going be tons of variables to consider for those having reboot issues. I've had mine for six weeks and its never done anything wonky.
I returned my 1st one as it turned off a few times a day. Replacement has been fine.
Sent from my GT-I9100 using XDA App
Does reboot count as a yes?
I clicked yes but I am not 100% sure if this happened to me or not. Allow me to explain...
I was carrying it in my hand walking and I happened to look at the screen and it was showing the Samsung GT-i9100 splash screen seemingly for no apparent reason. When it went away it just went right back to where it was (no media card reading or anything).
It was strange to say the least but I have not seen it happen again since then and that was about a week ago and I have had the device for approx. 3 weeks now.
Does this sound like the same issue?
BarryH_GEG said:
Everyone runs different apps and settings on their phones. Unless there's a specific hardware problem there's going be tons of variables to consider for those having reboot issues. I've had mine for six weeks and its never done anything wonky.
Click to expand...
Click to collapse
Lightfunkyone said:
Does reboot count as a yes?
Click to expand...
Click to collapse
Oh sorry i forgot to mention this. No, reboots don't count as they're probably a software problem which can be fixed maybe with a new ROM or update or wtvr (i'm probably going to install another ROM eventually). And i'm not sure how a replacement will help with that, since I already have the KE7 firmware installed.
Just complete turn offs, cuz it might be a hardware problem, which can be solved by a replacement.
Thanks for the responses guys. Keep it up
Hmm, well i'm not really sure of anything, but that looks like a reboot to me. It might be that it turned off and you accidentally held the power button and turned it on, but since there was no card reading or anything, i think it's the "fast reboot" problem i've seen some people with on the forums. I hope it doesn't happen again
Evening XDA,
I personally use an HTC EVO Shift, but my whole family has recently become an Android family.
My mom has this Photon.
But we have had problems with it since day 1. First, it was having the issue of mute calls (she couldn't hear them, they couldn't here here)
I told her about the fix that was here on XDA but she went back and replaced it instead.
By the time we got the replacement, her call problem was gone.
On this second Photon, there were updates for the PRL, Profile, and Motorale Software. So I updated all of those.
Now the Photon randomly reboots itself, and when it does, it gets stuck on the splash screen, specifically the word "Now" and the only way I can fix it is to do a battery pull.
Anyone else have this problem too and what can I do to fix it? It is her first Android phone and I don't want it to be a bad experience.
Thanks.
Yes a few people have experience the reboot problem after updating; mine rebooted about 4 times then never did it again. I don't know of a fix but if a battery pull doesn't correct it then i would exchange it. The issue could possibly be hardware related ...
If the phone isnt going past the "now screen" then something went terribly wrong with the updating process and id suggest dropping by sprint.
As for the mute issue my phone muted because i had an airave; sometimes i unplug it when it really bothers me.
The random reboots was an issue the OTA should have fixed. If it didn't, take it back to sprint, and let them know. They will either have a tech look at it or give you a new phone.
xTMFxOffshore said:
The random reboots was an issue the OTA should have fixed. If it didn't, take it back to sprint, and let them know. They will either have a tech look at it or give you a new phone.
Click to expand...
Click to collapse
Weird. The problem she had at first was the mute calls. The OTA fixed that but then caused these reboots/freezes.
She bought it at Sam's Club. So she'll have to go there or Sprint, or both?
Thanks for the advice guys.
doratheconquistadora said:
Weird. The problem she had at first was the mute calls. The OTA fixed that but then caused these reboots/freezes.
She bought it at Sam's Club. So she'll have to go there or Sprint, or both?
Thanks for the advice guys.
Click to expand...
Click to collapse
If shes under 30 days id just get a new one from sams club they shouldn't give her an issue.
kennypowders said:
If shes under 30 days id just get a new one from sams club they shouldn't give her an issue.
Click to expand...
Click to collapse
Oh I know. This is her second Photon already. Replacing it again will make it her third.
Kinda sucks that she can't fully rely on it. :/
doratheconquistadora said:
Oh I know. This is her second Photon already. Replacing it again will make it her third.
Kinda sucks that she can't fully rely on it. :/
Click to expand...
Click to collapse
Sometimes it just happens, i went through 4 evo 3D's before i decided to get the photon.
Ok, so I just took her phone and gave a prompt to Restart Now or Restart Later.
I restarted now, it had the open box with the Android next to it, and a yellow progress bar, it rebooted, and actually started up properly telling me it successfully updated the software.
Maybe it was failing to reboot for the update?
Hopefully this fixes the problem.
Where any of you experiencing random reboots until you flashed a particular ROM? If so, which one solved the problem for you? I'm getting at least one random reboot per hour and it is even happening when I am talking on the phone. This is NOT acceptable!
I'm on my 2nd MoPho and I don't have confidence that another replacement will solve the issue.
Sometimes its an app that causes the reboots...i would freeze apps one by one until you find the culprit. Try it out!
Sent from my MB855 using xda premium
That seems like it would take forever to test since the reboots are random. What is the best procedure to follow?
Hello
I live in Italy and I have my Mopho with sim "3 ITA" (UMTS) and I've never had a reboot, I think is a problem only with CMDA networks
sjamie said:
That seems like it would take forever to test since the reboots are random. What is the best procedure to follow?
Click to expand...
Click to collapse
You might want to start first with the apps that are running, it's really all I can think of, but having so many reboots is ridiculous...if anything i would switch it out for a new Photon...then if it happens again, you might be more assured that its an app thing.
KTT16 said:
You might want to start first with the apps that are running, it's really all I can think of, but having so many reboots is ridiculous...if anything i would switch it out for a new Photon...then if it happens again, you might be more assured that its an app thing.
Click to expand...
Click to collapse
That's just it. I don't really have any apps running. I haven't used the phone since last night and have received numerous reboots since then.
I think I'm going to attempt another factory reset and flash the latest SBF. I'll wait a while and if the reboots continue to occur, then I'll try joker's Skinny ROM. If the reboots still occur, I'll try a 3rd replacement phone.
Best of luck! I hope out all works out...this phone is a monster!
Sent from my MB855 using xda premium
random reboots/ROM
sjamie said:
Where any of you experiencing random reboots until you flashed a particular ROM? If so, which one solved the problem for you? I'm getting at least one random reboot per hour and it is even happening when I am talking on the phone. This is NOT acceptable!
I'm on my 2nd MoPho and I don't have confidence that another replacement will solve the issue.
Click to expand...
Click to collapse
Did you do the MSL # reset? Sprint can guide you through it if you can't do it yourself.
##72786# [followed by your MSL code] clears all voice and data programming, then forces a handsfree activation
I have had no heat issues or reboots in about 30 days.
You can research this issue, but it will work.
roseng said:
Did you do the MSL # reset? Sprint can guide you through it if you can't do it yourself.
##72786# [followed by your MSL code] clears all voice and data programming, then forces a handsfree activation
I have had no heat issues or reboots in about 30 days.
You can research this issue, but it will work.
Click to expand...
Click to collapse
WOW! I've never heard of this solution. Where you getting many random reboots before performing this procedure? Should I do a factory reset too? I can't wait to give this a try.
Also, is it possible that I just have a battery with bad internals? I replaced my launch day phone due to the same exact issues I'm experiencing with this refurbed replacement.
did somebody tried already?
is this fix working?did it fixed random reboots??? my wife already had 2 motorola photon but it is still having these random reboots...
redninja007 said:
is this fix working?did it fixed random reboots??? my wife already had 2 motorola photon but it is still having these random reboots...
Click to expand...
Click to collapse
For me, the app "Enhanced Email" was the source of my random reboots. Once the dev updated it to work with Motorola phones, the issue disappeared... thankfully!
cool
sjamie said:
For me, the app "Enhanced Email" was the source of my random reboots. Once the dev updated it to work with Motorola phones, the issue disappeared... thankfully!
Click to expand...
Click to collapse
but how did you know that was it?did u freeze every single app? coz i formatted my wife's phone to stock with no apps or whatsoever..but still it does it....
redninja007 said:
but how did you know that was it?did u freeze every single app? coz i formatted my wife's phone to stock with no apps or whatsoever..but still it does it....
Click to expand...
Click to collapse
For me, my phone worked perfectly when I had zero installed apps on it. Therefore, I knew it was something I was doing/installing that was causing the problem. I started with the apps I used the most and installed them one at a time leaving a day between each install to see the effects. Everything was working well until I installed EE then within a few hours, my phone did a RR. Therefore, I knew something was up with EE. After doing some research, I found out that other Motorola phones where having the same problem with EE. I contacted the dev and he fixed it pretty quickly. Now, EE is the best email app for sure!
cool.. thats good for you... i hope i could find out what keeps my wife's phone to restart... right now she bought a new lg remarq.. no apps no prob hahaha thats what she said ... but still mopho is a good phone so im still looking forward to unlocking it on boost mobile tnx for sharing
Hi everyone,
i don't know if someone already encountered this but sometimes my GS3 does not respond when i try to wake him up. (it's not turned off just standby). The screen stays black en nothing works. One time the screen did woke up but i couldn't unlock it because the touchscreen didnt work. It could not be turned off and the buttons didn't do anything! The only way for me to get out of this was a battery pull!
I did not root or modify anything on this phone because i like the stock samsung TW for the first time .
Did anyone else have this problem? And how did u solve this? Thank u.
Possibly due to an app you have installed.
Sent from my GT-I9300 using xda premium
dnlgee said:
Possibly due to an app you have installed.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Thank u i didn't thought of that. Is their an easy way to find out wich app this could cause? I still find it very weird. If an app is not compatible than it just shouldnt install intead of breakin the phone right? XD
This happened me last night as well. Couldn't do anything other than turn the phone off, and when it came back on it was fine again.
Unrooted as well. Would like to find out how I can prevent this from happening again?
if you are not sure about the root cause of the problem better factory reset your mobile
bala_gamer said:
if you are not sure about the root cause of the problem better factory reset your mobile
Click to expand...
Click to collapse
Yes, if it happens again than i will try that. But i already sent the unit back from were i ordered it. They will send me a new one because its their policy to send a new one if something happens in 2 weeks.
So i will see if it still occurs with the new one otherwise its one of my apps. Than i will install only a few apps and see what causes it. If it doesnt occur one more thime than the unit was faulty. Ill keep u guys updated.
chicoelnino said:
This happened me last night as well. Couldn't do anything other than turn the phone off, and when it came back on it was fine again.
Unrooted as well. Would like to find out how I can prevent this from happening again?
Click to expand...
Click to collapse
Did it happen once? My phone had it like 3 times so thats why i sent it back. But if it still occurs with my new phone than it must be one of the apps i got Luckily they got DOA policy. I asked if it includes ''the phone does not work as it should" and they said yes send it back u will get a new one yaay but now i have no phone
I had this. After a hard reset, multiple times, and configuring with no accounts (no samsaung account, no google, nothing), it still happened. I ended up returning the phone and I've not had a single problem since.
I think it was either faulty memory or a dodgy firmware flash (more likely). Either way, I didn't care to find out and now it's all good.
sama said:
I had this. After a hard reset, multiple times, and configuring with no accounts (no samsaung account, no google, nothing), it still happened. I ended up returning the phone and I've not had a single problem since.
I think it was either faulty memory or a dodgy firmware flash (more likely). Either way, I didn't care to find out and now it's all good.
Click to expand...
Click to collapse
Yes lucky i found this out early too.. Because after another week i wouldnt get a new one and now i get
Factory reset your phone.
Hope everything turns out alright.
Have had this device since the day it came out and not sure if i noticed this issue right off the bat but the last month or so it is now almost an everyday problem. I will get a text message say at 2pm. Then again say at 2:30pm will get a new text message notification, open it and see it is the same exact text message i got at 2pm and it is also time stamped at 2pm even though it is now 2:30pm. This will happen maybe 3-4x all within a 4hr window. This will happen regardless what network the sender is on, can be ATT, Verizon, etc. No real pattern to this issue, i live in an area with literally full 4g network everywhere.
Also i will sometimes get delayed text messages. Say it's 1pm and i get a new text message notification. I check it and the time stamp on it is 12:40am even though that was 20min ago and i'm just now receiving the text message even though this whole time i was in full 4g network?
I don't know if this is a bunk device or maybe bad sim card. Spoke with AT&T numerous times and I swear I don't know where the hell they find these people as they can't find their thumb from their a$$hole it seems like they are so clueless. All they want to do is master reset, that doesn't work then they offer to mail me a replacement device. I flash roms so that in itself i would think in a way is a master reset.
Is there a way maybe to check my network settings on my device and if so what should they be for AT&T in the USA? I use Elegancia roms using the ATT network settings he has in place and no one else is having this issue which makes me think maybe it's a bad sim card or just bunk device as this issue seems to get worse by the day now. First i happened maybe twice a week, now it's more like twice a day.
I can easily get a replacement phone but really want that as a last resort. Not looking forward to unlocking, rooting, etc all from scratch again unless there's no other option and i really do have a bad device.
I have had the same issue, it was pretty bad on stock as sometimes I would get a message hours later as well as multiple messages. Using the Elegancia ROMs has somewhat helped, but it still happens from time to time.
Sent from my HTC One X+ using xda premium
I've experienced this as well; running completely stock and on various roms. I noticed it was really bad if I used any 3rd party messaging apps.
+1 here
Sent from my HTC One X+ using Tapatalk 2
This has just started happening to me within the past few days on stock. So far it's only been with 2 or 3 text messages, but it's interesting to see that I'm not the only one having this issue. Could it be a carrier issue?
My understanding and this could all be BS is that android doesn't have a full good push system. Instead it is a pull system based on periodic checks to the provider carriers.
So if u are scheduled to check text at 1230 and get one at 1201 then u don't get notification until 1230.
I think u can always change the frequency of your checks but it's just more data usage or battery drain.
Sent from my HTC One X+
Rularn said:
My understanding and this could all be BS is that android doesn't have a full good push system. Instead it is a pull system based on periodic checks to the provider carriers.
So if u are scheduled to check text at 1230 and get one at 1201 then u don't get notification until 1230.
I think u can always change the frequency of your checks but it's just more data usage or battery drain.
Sent from my HTC One X+
Click to expand...
Click to collapse
That's not how it works, atleast not that long
Your phone typically checks for texts/calls every 3 seconds not every 30 minutes
There used to be a setting you could access to change this, but I know the default is 3
The problems these people are having are network issues
Slithered from my HTC One X+
I've had this issue and engaged ATT about it extensively. They swear up and down it's not a network related issue or a issue with the rom. They replacement my phone with a refurb, still same issues. They just sent me a replacement sim card (which I just got today but have yet to pick it up from the front office).
Doubt any of this will fix the issue. But yea, it sucks.
ddean5 said:
I've had this issue and engaged ATT about it extensively. They swear up and down it's not a network related issue or a issue with the rom. They replacement my phone with a refurb, still same issues. They just sent me a replacement sim card (which I just got today but have yet to pick it up from the front office).
Doubt any of this will fix the issue. But yea, it sucks.
Click to expand...
Click to collapse
Well seems very odd unless nation wide ATT is doing major network changes. I'm in LA California unless all u live here too with the same problem but unlikely. I've been with ATT since 2004 and had many smartphones since and never had this issue until this device about a month after buying it.
I'm going to try the SIM card replacement and see what that does. If no correction then Mayne I can prolong this til the HTC One comes out and get my phone replaced with that! Wishful thinking but seriously WTF?
deeznuts said:
Well seems very odd unless nation wide ATT is doing major network changes. I'm in LA California unless all u live here too with the same problem but unlikely. I've been with ATT since 2004 and had many smartphones since and never had this issue until this device about a month after buying it.
I'm going to try the SIM card replacement and see what that does. If no correction then Mayne I can prolong this til the HTC One comes out and get my phone replaced with that! Wishful thinking but seriously WTF?
Click to expand...
Click to collapse
May I ask if you are using the HTC message app or a 3rd party app? Or both at the same time? Also is this issue the same for all your contact sending you a text? Or just some of them?
Lucky Thirteen said:
May I ask if you are using the HTC message app or a 3rd party app? Or both at the same time? Also is this issue the same for all your contact sending you a text? Or just some of them?
Click to expand...
Click to collapse
Using stock htc messaging. It's random, really no pattern. Sometimes it happens when texting my wife, sometimes not. Same with other contacts. Even when AT&T sent me a test text it was sent twice as a duplicate.
Have you try to eliminate completely the HTC Message app (you can do so via Aroma or with TB), and installing a third party app to verify if this issue is still occurring?
I guess it was a joke thinking a new SIM card would fix the issue. As soon as the ATT rep put the new SIM in, about 10 minutes later get the ATT text. Then 15min later get a new text message and what do u know, it's a duplicate!
Only other thing I can think of is doing a full master reset, new install of the Elegancia 4.4 Rom with full wipe. This is what I usually do but then restore my data via TWRP Data backup. This time I'll try the above WITHOUT doing the data restore and see if that makes any difference. If not then I guess it's device replacement time.
I don't see how it would only be the HTC messaging app as many people use it on the same Rom as me and/or same android OS version of me and they are not having this problem.
Pretty convinced it's maybe the antennas in my device went bad or maybe my data restore is causing network complications?
See screenshot and see time above and time received second text, duplicate still.
I remember having issues long time ago with another device practically as yours and the issue was effectively an issue with the restoration.
As for the third app choice, well, it's a way of testing if something could be conflicting with the HTC Message app. Your choice for not testing.
Lucky Thirteen said:
I remember having issues long time ago with another device practically as yours and the issue was effectively an issue with the restoration.
As for the third app choice, well, it's a way of testing if something could be conflicting with the HTC Message app. Your choice for not testing.
Click to expand...
Click to collapse
Just wanted to test out other things first and maybe that last as I feel that's the last thing that could he causing this. So far after a full wipe and fresh Rom install, no duplicates yet. Tested multiple people all day for better testing and no issues yet. Will report back...
Same thing happens to my HOX+... 100% exactly as described. I'm using stock Rom and stock messaging app (Rooted and TWRP recovery).
Sent from my HTC One X+ using xda app-developers app
joey-pagan said:
Same thing happens to my HOX+... 100% exactly as described. I'm using stock Rom and stock messaging app (Rooted and TWRP recovery).
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
Have u found any fixes? Surprised all these people coming out the wood work with the same exact issue as me but I'm the first to post about it.
Update for me well all went well for about 5 days then boom, freakin dupes came back. I did a fresh install, full wipe, zero restore, all from scratch. I was so happy thought it was fixed then the other day when the wife texted me it came in 3x that day all at difference times hut of course with original time stamp.
Only other thing I can think of is to get my device replaced but just hate to go through the whole unlocking process again and transferring music, etc onto new device and zagg screen replacement... Damn HTC, what r u doin?!?
i know CM10.1 aint stable yet, but you can use it for sms n stuff, can you see if this happens on that rom for me please (CM10.1 ATT/TELUS)
Lloir said:
i know CM10.1 aint stable yet, but you can use it for sms n stuff, can you see if this happens on that rom for me please (CM10.1 ATT/TELUS)
Click to expand...
Click to collapse
I used your AT&T CM 10.1 ROM for 3 days and had no SMS/MMS issues at all. I did add a custom APN with the help of tweaker. The new APN allowed the MMS messages to download faster. The ROM is smooth and fast. I needed my phone app so reluctantly I had to revert back to a sense ROM. Thanks for your hard work on this device.
Sent from my HTC One X+ using xda app-developers app
No doubt it's a network issue. I live in Alaska and have the same problem along with everyone else I know who has att, including people with iphones.