No Data Connection - Atrix 4G Q&A, Help & Troubleshooting

So I just got my wife an Atrix and I rooted it to install the amazon app market. Before I rooted it I know that I had a data connection, however, sometime after rooting it we noticed that she couldn't get on the internet unless she was on wifi. We also enabled sideloading using gladenable (and installed the custom apn through that).
I have tried everything to get this data back on to no avail. We have power cycled the phone, pulled the battery and sim, put the phone in airplane mode for 1 minute and turned it back on, checked apn's, checked that data was enabled in /settings/data manager/data delivery/data enabled.
The phone shipped with 1.83, and I'm not sure if I can flash down to 1.28 without causing a problem. I unrooted the phone using gingerbreak with no problem, although that didn't fix the issue.
The only apps that I installed (which I have all of on my atrix) are ad-free, amazon app store, seek droid, gtunes and mxzing.
One weirdness that I did find however is that the first time I went into the APN listing, I noticed that no apn was selected. I seleceted the 'AT&T US HSDPA' apn and then rebooted and still no data connection. After I unrooted, I noticed the same thing, and selecting an APN (I tried all of them) didn't do anything.
Any ideas before I take the phone back to AT&T to get replaced?
::UPDATE:: Well Just for fun I switched my sim card with my wife's and low and behold the data connection worked no problem (although I couldn't log into motoblur) but I could see the H+ (which I can't currently see with her sim card).
This leads me to believe it is either an account problem or a sim card problem

feerlessleadr said:
This leads me to believe it is either an account problem or a sim card problem
Click to expand...
Click to collapse
Agreed. If 611 says you are on the correct data plan you may have to go to the store and swap the sim.

Related

[Q] Data Hanging?

So just as the title says, a few days ago my data just stopped working. it will show H+, but it won't have the bars underneath or anything. I literally try everything, and sometimes it works and then just disappears again.
I got so frustrated today with it that I flashed down to 1.5.7 then OTA'd to 1.8.3 and guess what..it's still doing it!
Another frustrating thing about it is that I can't receive pictures or anything. I'm very close to going back to my iphone 4. Has this been happening to anyone else?
i have this problem too and like you i tried everything with fail.
maybe it's your apn settings?
i've reset them twice, and it still doesn't do anything. i'm ready to just exchange it out
this happened when i ****ed up my APN settings.
go to you APN list and then make sure that AT&T US is selected. Wait till it connects to the AT&T cell tower and then restart your phone.
Thats what worked for me.
This is happening to me too, I don't know what else to do I've done almost everything I can, I even restored to factory settings only to find out it would wipe all of my APN settings (I thought it would set them to default, but it just erased everything)
I've now set the APN settings but it still doesn't connect to my data plan. I'm really running out of options, I'm really frustrated.
i have att us hsdpa selected. i'll try just doing att us
What is your baseband? .07P? Or .15P?
badnokia said:
What is your baseband? .07P? Or .15P?
Click to expand...
Click to collapse
I've had this issue...baseband .15P
I'm on the fido network in Canada, it doesn't matter which APN I use
.15. i'm going back to att soon to just exchange it out and hope that fixes it
edit - yep gave me a new phone/sim, still can't access the market from data or receive/send pictures. I'm stumped
well I ended up switching back to my iphone 4, still have my atrix just isn't active.
turns out that I was missing a feature that would have given me full data access vs limited.
Rev1vaL said:
So just as the title says, a few days ago my data just stopped working. it will show H+, but it won't have the bars underneath or anything. I literally try everything, and sometimes it works and then just disappears again.
I got so frustrated today with it that I flashed down to 1.5.7 then OTA'd to 1.8.3 and guess what..it's still doing it!
Another frustrating thing about it is that I can't receive pictures or anything. I'm very close to going back to my iphone 4. Has this been happening to anyone else?
Click to expand...
Click to collapse
happens to me all the time, i use a widgetsoid button to renable it back everytime it goes out.

[Q] CM7 crashed; flashed to stock but... [PLEASE HELP ASAP]

Alright, I rooted my phone and installed CM7 about 3 months ago, and had no problems ever until recently. My phone started force closing the messaging system and my media system. Then, I restarted my phone and it got stuck on the Vibrant screen, before the skateboarding CM7 android. I ended up flashing my phone back to the Samsung Vibrant T-959 stock using ODIN, but since I have Cincinnati Bell, I had to use T-Mobile's stock. My phone works perfectly fine except one thing... I DON'T HAVE DATA! I can't get online or access the market... It says I have no internet connection. Can anyone help me?
If there is something out there that I can use thats better than this T-Mobile stock software, please let me know... I'm open to anything at this point. I just want something stable and clean.
This sounds like the problem I have everytime I flash a Froyo ROM of any sort: I lose my APN.
You can check to see if that happened to you by going to Wireless, Mobile Networks, and checking to see if any APN is needed. If it says something along the lines of "Enter New APN?" or some such (I'm on MIUI at the moment so can't be exact), then your APN got wiped. Cincinnati Bell lists the correct APNs for the Vibrant on their website.
http://cbwportal.wdsglobal.com/phon...31&mobileNumber=&contractId=185&step=phone.vm
Go there, and enter both the WAP and MMS APNs, selecting the WAP one. Also, to curb another common problem, don't enter a Proxy for the WAP. It causes major browser slowdown and you data works just fine if not better without it.
did u try....
Taking the sim card out? Had the same problem, I took the sim out and put back... problem solved.try that
Hey, I'm having the same problem. Mine shows that I am connected and have full bars with 3G or H access. However, when I try to use the browser, gmail, market or any other app requiring data, it says that it fails to connect. I've been struggling with this for a couple of days now. I've already tried removing the sim card and resetting everything. Any help would be awesome, thanks!

[Q] Can't get internet to load?

~So I haven't really seen anyone else with this issue so I don't know how to fix it.
My phone likes to randomly not load things via internet. Mostly happens with ATT Data connections, but sometimes it happens with Wifi as well I believe (hasn't happened with wifi in a long time).
I can try and load a page and it will simply not load a thing for a good while (sometimes hours), then all of a sudden it will load like it's on a 10MB connection.
Happens with the internet browser, facebook, and any internet apps. Really gets annoying when I'm trying to browse the internet
I have tried different APNs to no avail, tried turning wifi on/off, changing all wifi settings, etc.
Anyone got any suggestions? (Maybe I'm just retarded and there's a well-known fix for this... at least I can hope right?)
Thanks
EDIT: It also used to never send MMS until I changed APN's if that makes any difference. Just not sure if its a software/setting issue, or if its hardware that needs to be replaced.
There are two APN settings, one of which is used by MMS. It sounds as if your APN settings might have been wrong at one point. What are your APN settings now?
Are you on a different ROM? Do you use a 3rd party app to disable and enable the data connection (to save power)? I know my app sometimes doesn't turn the data back on, so I have to go in and do it myself.
Is this your first phone with AT&T? If so, where did you transfer form? Did you have a data plan with your previous carrier? Did you buy your phone from Amazon?
Disarmer said:
~So I haven't really seen anyone else with this issue so I don't know how to fix it.
My phone likes to randomly not load things via internet. Mostly happens with ATT Data connections, but sometimes it happens with Wifi as well I believe (hasn't happened with wifi in a long time).
I can try and load a page and it will simply not load a thing for a good while (sometimes hours), then all of a sudden it will load like it's on a 10MB connection.
Happens with the internet browser, facebook, and any internet apps. Really gets annoying when I'm trying to browse the internet
I have tried different APNs to no avail, tried turning wifi on/off, changing all wifi settings, etc.
Anyone got any suggestions? (Maybe I'm just retarded and there's a well-known fix for this... at least I can hope right?)
Thanks
EDIT: It also used to never send MMS until I changed APN's if that makes any difference. Just not sure if its a software/setting issue, or if its hardware that needs to be replaced.
Click to expand...
Click to collapse
SoCaliTrojan said:
There are two APN settings, one of which is used by MMS. It sounds as if your APN settings might have been wrong at one point. What are your APN settings now?
Are you on a different ROM? Do you use a 3rd party app to disable and enable the data connection (to save power)? I know my app sometimes doesn't turn the data back on, so I have to go in and do it myself.
Click to expand...
Click to collapse
My APN settings are the "phone" HSPA and "phone" MMS settings from the large thread in this forum.
The phone isn't even rooted. No different ROM, just a stock phone. No 3rd party apps that disable/enable data.
joebobjoe said:
Is this your first phone with AT&T? If so, where did you transfer form? Did you have a data plan with your previous carrier? Did you buy your phone from Amazon?
Click to expand...
Click to collapse
I've had ATT for a decade or so now. Phone bought and activated in an ATT store, and last phone I had was an iPhone, so whatever data plan that used was what I was previously using. I would assume they changed the plan to reflect the android device (if there is any difference), but I wouldn't really know because it is on our family account.
Anybody got any clue? This is really annoying the **** out of me. Also found out my brothers phone (on same family plan) is doing the same thing.
Disarmer said:
Anybody got any clue? This is really annoying the **** out of me. Also found out my brothers phone (on same family plan) is doing the same thing.
Click to expand...
Click to collapse
Maybe download Tweakker from the market; it automatically rewrites APN settings for your phone and carrier. CM7 uses wap.cingular, and I used Tweakker to change it from that. Worked, no probs, loved me long time, yada yada.
Thanks, just downloaded it. We'll see if it makes any difference.
Worked great until just now. Lost internet again. Thanks though.
Any other ideas?
i am on AOKP, not sure if you have the options to do the following in stock but try.
1.do you have the option of deleting APN? delete all...
2. force the phone to look for wireless carriers (takes like 4 minutes).
3. click on At&t to registet on it.
4. reboot and the original apn should be there.
I reset it back to the original APN but I dont expect it to help... I had the problem even before I started messing with the APN. We'll see how it goes though.
Any other suggestions are still welcome.
I have a similar, if not the same problem. I have concluded that it's either a modem/hardware issue or network issue. Every one and a while, I'll have to wait ~20 seconds for the internet. This always happens on AT&T data. Once the connection is made, the green and orange data indicators light up and the page loads just fine. Changing the APN's increases my internet speed by a lot, but does not fix the latency issue.
Someday I'll get around to calling AT&T.
joebobjoe said:
I have a similar, if not the same problem. I have concluded that it's either a modem/hardware issue or network issue. Every one and a while, I'll have to wait ~20 seconds for the internet. This always happens on AT&T data. Once the connection is made, the green and orange data indicators light up and the page loads just fine. Changing the APN's increases my internet speed by a lot, but does not fix the latency issue.
Someday I'll get around to calling AT&T.
Click to expand...
Click to collapse
Sounds like the same issue to me.
I keep thinking I should go to the ATT store but I really dont feel like having them do a reset of my phone then send me home without actually fixing anything.
Have you noticed what kind of connection you have? I don't use stock, so I haven't thoroughly tested this there, but I believe I experience the same issue. I'm running CyanogenMod 7, and what I see is that whenever the phone drops to 3G, I don't get data. I can force 2G (Edge), which works, and if I pick up HSPA+, I get data. If I'm in fairly sketchy signal areas (bad parts of buildings, fairly far from towers, etc.), I'll notice it flip-flopping back and forth between 3G and H+, with no data. I've never had an issue with wifi not properly loading anything.
I did try switching back to stock for a couple of hours, and it appeared my issues were more along the lines of what you describe, without actually displaying a flip to 3G when I can't get data...but like I said, I don't use stock on a regular basis.
NINJA EDIT: I'm on my second phone with this issue, after getting a refurb due to a USB port going bad. I've tried flashing multiple modems, and have been able to increase my speed, but have not been able to fix the issue when I drop to 3G.
nd_geek said:
Have you noticed what kind of connection you have? I don't use stock, so I haven't thoroughly tested this there, but I believe I experience the same issue. I'm running CyanogenMod 7, and what I see is that whenever the phone drops to 3G, I don't get data. I can force 2G (Edge), which works, and if I pick up HSPA+, I get data. If I'm in fairly sketchy signal areas (bad parts of buildings, fairly far from towers, etc.), I'll notice it flip-flopping back and forth between 3G and H+, with no data. I've never had an issue with wifi not properly loading anything.
I did try switching back to stock for a couple of hours, and it appeared my issues were more along the lines of what you describe, without actually displaying a flip to 3G when I can't get data...but like I said, I don't use stock on a regular basis.
NINJA EDIT: I'm on my second phone with this issue, after getting a refurb due to a USB port going bad. I've tried flashing multiple modems, and have been able to increase my speed, but have not been able to fix the issue when I drop to 3G.
Click to expand...
Click to collapse
Im in an area where I constantly get 4G or LTE... I haven't really noticed a correlation between the drops and whether or not its on 4G/LTE. I haven't experienced it on Wifi in a very long time though.
Also, the stock APN seems to magnify the problems greatly. Switched back to the Tweakker APN and it runs much better (although it still happens occasionally)
Had the same issue as you, try my guide here: http://forum.xda-developers.com/showthread.php?t=1576199 it seems to have helped many!
Sent from my AT&T Galaxy S II (I777) Killin' it with Task650's awesome AOKP ROM port!
Thanks but the Tweakker APN seems to have solved the internet issues. Only problem now is that MMS doesn't work with the Tweakker APN. Anyone got any suggestions on that?

Data connection problems

Hey guys.
Tonight has been a very frustrating night overall.
I'll write my current problem here, so that those who can help can reply right away, below you can find a summary of the nights problems.
I can't get mobile data to work. It says its on if I go into settings, but I get no connection. If I add the widget in motoblur and try to toggle it, it says "Mobile Data is unavailable", and nothing else. Any solutions..? I have rebooted phone several times, as well as removed SIM card and put it back.
Long story:
I uninstalled Launcher7 today since I wanted to use something more "regular" before the release of the european ICS. After uninstalling it and fiddling around with Moto Home Fix to get the phone to even recognize that I have a default launcher, it got stuck in airplane mode. There was just no getting it out of it. Eventually I got so pissed of I just factory reset the phone. Now I have normal radio, and Wifi, but no Data connection. The error it gives is "Mobile data is unavailable" when I try to widget-toggle it.
If I go the long way in settings it says its on. Do I need to do something in the first time setup before it starts working? Its been so long I dont remember. I have registered my google account.
Please guys, help!
Do you have Verizon? I know in the Play store there is an app by Verizon to fix mobile data connection problems.
Sent from my DROID RAZR Maxx using XDA Premium
No, I have Tele2/Comviq, a Scandinavian operator.
However it seems that when I uninstalled the launcher it also cleared all my APN-settings. Which was.. A whole bunch that I manually entered. Oh well, guess that servers me right for not keeping a backup.
Will report this to the Launcher7 author, even though I doubt he'll do anything since its been a long time since last update.

Question Mobile data not working in Canada (Rogers)

I tried to changed APN manually to rogers but still data does not work, only call and text works. Is there a solution to this? I believe i got Pro 2 (cn with global rom installed)
I had the same issue, below is the APN setting on Rogers website, I've found that if you make the following changes, it will connect to 4G data (until you restart your device)​APN Type: replace "internet + mms" with "*"
MVNO: ROGERS
MVNO type: SPN
This will get you connected.
However, I ran into another problem after configuring the network this way. After restarting the device, the phone can no longer detect the SIM card, and has an error message prompting restart).
This is my problem after restarting:
Comparing with other phones, the auto detected APN Type is typically "default", but entering default will cause the connection issue right away. The "*" will allow you to run until device reboot.
I too would like help on how to resolve this. Seems more software than hardware problem since it only fails after boot.
Mobile APN Settings​
Parameter NameParameter ValueAPNltemobile.apnMMSC
http://mms.gprs.rogers.com
MMS Proxymmsproxy.rogers.comMMS Port80APN Typeinternet + mmsAPN ProtocolIPv4/IPv6APN Roaming ProtocolIPv4/IPv6All other settingsBlank/default value
@GSKC
I just tried your method looks like it works and as you said it doesn't work after reboot. However when I did "Network setting reset," I was able to connect to 4g again (but resets wifi passwords too). Hopefully there's a solution...
I noticed that this problem only happens if there is a SAVED wifi network WHEN the device BOOT up.
I did a factory reset, then enter the APN manually. I was able to connect to stable network.
I did a system restart, no issue. The phone reconnects to the network automatically after booting.
I connect to a wifi network. The phone still works fine.
I restart the device again, the problem comes back.
If I take out the SIM and only use the Wifi, the phone is also okay.
The only time when it doesn't work is when I have both, which is the normal use case.
Something is happening in the firmware between the wifi and the SIM during the boot sequence.
This problem exists on my Lenovo L70081, Legion Phone Duel 2 Pro, running OS 12.5.188 ST, updated using Rescue and Smart Assistant v5.8.0.25
Any help would be appreciated.
GKSC said:
I noticed that this problem only happens if there is a SAVED wifi network WHEN the device BOOT up.
I did a factory reset, then enter the APN manually. I was able to connect to stable network.
I did a system restart, no issue. The phone reconnects to the network automatically after booting.
I connect to a wifi network. The phone still works fine.
I restart the device again, the problem comes back.
If I take out the SIM and only use the Wifi, the phone is also okay.
The only time when it doesn't work is when I have both, which is the normal use case.
Something is happening in the firmware between the wifi and the SIM during the boot sequence.
This problem exists on my Lenovo L70081, Legion Phone Duel 2 Pro, running OS 12.5.188 ST, updated using Rescue and Smart Assistant v5.8.0.25
Any help would be appreciated.
Click to expand...
Click to collapse
Im on the same OS version 12.5.188ST, my phone connected to data absolutely fine with no problems but after every few hours stop making or receiving calls. I did the following and its fine for some time now but I'm not sure whether this will work with every phone but no harm in trying :
settings.....cellular network and sim.....5G mode. By default (at least in my phone) it is on NSA, I first switched to NSA+SA but to no avail, than I switched to SA and vola problem solved, all incoming outgoing calls working bang on but I think now my phone doesn't go on 5g which is still not good but at least making calls as normal. Now, as I said, this procedure might not work for everyone but try it, cheers.
vtec303 said:
Im on the same OS version 12.5.188ST, my phone connected to data absolutely fine with no problems but after every few hours stop making or receiving calls. I did the following and its fine for some time now but I'm not sure whether this will work with every phone but no harm in trying :
settings.....cellular network and sim.....5G mode. By default (at least in my phone) it is on NSA, I first switched to NSA+SA but to no avail, than I switched to SA and vola problem solved, all incoming outgoing calls working bang on but I think now my phone doesn't go on 5g which is still not good but at least making calls as normal. Now, as I said, this procedure might not work for everyone but try it, cheers.
Click to expand...
Click to collapse
Thanks for the suggestion, unfortunately setting the 5G setting didn’t help. I also tried disabling 5G but I still have the issue.
Was your OS able to read the APN from your SIM or did you have to enter the APN manually also?
GKSC said:
Thanks for the suggestion, unfortunately setting the 5G setting didn’t help. I also tried disabling 5G but I still have the issue.
Was your OS able to read the APN from your SIM or did you have to enter the APN manually also?
Click to expand...
Click to collapse
I didn't mess about with apn, as I said in my earlier post I had no problems using data its always connected but I had problems with making and receiving calls, cheers
There's currently two ROM available on Rescue and Smart Assistant:
L70081_ROW_SECURE_USER_Q00017.0_R_ROW_12.5.188_ST_210819_qpst
L70081_EE_SECURE_USER_Q00017.0_R_ROW_12.5.137_ST_210710_sec_qpst
What's the difference between ROW and EE rom?
Which would work best in Canada and US?
is ROW only updated in Asia and Pacific?
i sort of had this same problem with Tmobile. it would only connect to 3g . if i connected to the 4g or 5g network i lost everything . i was able to fix it using my ROOTED phone and an app in the playstore called network guru. I used that to turn off majority of the network bands and only left the ones listed for the phone. My service was immediately fixed and havent had any trouble since
tinman4209333 said:
i sort of had this same problem with Tmobile. it would only connect to 3g . if i connected to the 4g or 5g network i lost everything . i was able to fix it using my ROOTED phone and an app in the playstore called network guru. I used that to turn off majority of the network bands and only left the ones listed for the phone. My service was immediately fixed and havent had any trouble since
Click to expand...
Click to collapse
Can you go into more detail and steps? I actually switched from tmobile to att after I couldn't get it work. I would rather be on tmobile.
superrama said:
Can you go into more detail and steps? I actually switched from tmobile to att after I couldn't get it work. I would rather be on tmobile.
Click to expand...
Click to collapse
I know how ya feel, I pestered TMobile for 2 weeks and they were no help. They kept trying to push me off to Lenovo who was absolutely no help at all. Id go thru their website which connects you to Motorola. Then they would tell me they don't support the phone because it's Lenovo and give me a link to follow. Id follow that link which led me right back to Motorola lmfao.
After 4-5 times of going thru that nonsense I finally got someone who knew what they were doing. They told me because this phone was never released in the US I need to go thru their European server for assistance. Screw that, I did some more research and got the idea of trying this from some ancient post I found on xda lol.
It's actually very easy as long as your phone is rooted. download the app, click the 3 dots and go into force control. Then adjust the carrier bands so only the ones supported by the phone are selected. Then reboot your phone and it should kick over to a working signal . If not ya might have to monkey around in the service menu using the dial code *#*#4636#*#*
Here's a few screenshots to give ya an idea and a link to a website with all the bands listed. https://www.kimovil.com/en/frequency-checker/US/lenovo-legion-2-pro
tinman4209333 said:
I know how ya feel, I pestered TMobile for 2 weeks and they were no help. They kept trying to push me off to Lenovo who was absolutely no help at all. Id go thru their website which connects you to Motorola. Then they would tell me they don't support the phone because it's Lenovo and give me a link to follow. Id follow that link which led me right back to Motorola lmfao.
After 4-5 times of going thru that nonsense I finally got someone who knew what they were doing. They told me because this phone was never released in the US I need to go thru their European server for assistance. Screw that, I did some more research and got the idea of trying this from some ancient post I found on xda lol.
It's actually very easy as long as your phone is rooted. download the app, click the 3 dots and go into force control. Then adjust the carrier bands so only the ones supported by the phone are selected. Then reboot your phone and it should kick over to a working signal . If not ya might have to monkey around in the service menu using the dial code *#*#4636#*#*
Here's a few screenshots to give ya an idea and a link to a website with all the bands listed. https://www.kimovil.com/en/frequency-checker/US/lenovo-legion-2-pro
Click to expand...
Click to collapse
How do you root the phone?
GKSC said:
How do you root the phone?
Click to expand...
Click to collapse
Tutorial: How to Update, Unlock bootloader and Root your CN with Global Rom phone
I received my phone today from Aliexpress and was able to update, unlock bootloader and root my phone so I want to share the steps. Follow them at your own risk, I take no responsibility for any issues or bricking. You should always backup your...
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