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Hi Experts,
Sorry if I sound a little crude and maybe a novice(I am), but I have been a Symbian user so far and finally decided to take the plunge to Android. I received my HTC Hero a couple of days back and tried to connect to Android Market with my google account, but in vain. Tried to use the Google Mail app, but again failed. Am I missing something here? Tried to use HTC Sync with my lappy, but no success.
Provider: Orange UK.
Connectivity: Wifi (No data plan on Sim)
Laptop OS: Win 7 64-bit (connecting usin USB cable)
I have read a lot of threads on xda and on the internet and tried quite a few things, but no success.
Thanks in advance,
Jag
Closing thread as there is another one though not for UK. Will wait for that to resolve.
jag_on_xda said:
Closing thread as there is another one though not for UK. Will wait for that to resolve.
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i cannt access thro wi-fi
jag_on_xda said:
I received my HTC Hero a couple of days back and tried to connect to Android Market with my google account, but in vain. Tried to use the Google Mail app, but again failed. Am I missing something here?
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Click to collapse
I had the same problem, and some packet sniffing showed that Android tries to contact google on port 5228/tcp. Our work wifi firewalls non-standard ports, presumably this is why I cannot download from the market (Hangs forever at "starting download") or sign into gtalk over wifi. Switching to 3G data, everything works fine (though the Market stalls a lot).
I had an issue where it wouldn't accept my details unless I entered them in on the initial setup screen.
i.e. if I skipped past the "set up google mail" bit, and went back later, it didn't work.
workaround was reverting to factory install and making sure to enter my account details at the start (and I used wifi since I was in my home, so it should definately work)
It worked for me after i manually set the APN for my carrier.
Please same problem, HTC Magic 32B Ion 1.6, how can I do?
Yes you should always try to log into google at the very start otherwise some problems can be caused.
Lennyuk said:
Yes you should always try to log into google at the very start otherwise some problems can be caused.
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All OK!
I did a wipe and all ok
How am I supposed to do this after a factory reset if I connect thru wifi, since I must first enable wifi radio and then put a password, so that means I would have to skip the "wizard" so that defeats the purpose of factory resetting everything... please help.
Solved
Logically, what you say is right, but practically it actually worked
1) after the factory reset, i get the google signin screen,
at that moment, my wifi wont be enabled.....but still i went ahead and entered the username and
password and clicked the signin button
as expected it throwed a message saying "it cant connect"
along with it it also said may be you are not on wifi with a
"connect to wifi button", which will take to the wifi screen where you can connect to wifi and it comes back to the google signin screen, where you login again....
.............there you go it signs in successfully now.
Hope this helps
I have this same issue on my galaxy s. Even factory reset and singing in at the beginning doesnt help. What should i do?
mikko96 said:
I have this same issue on my galaxy s. Even factory reset and singing in at the beginning doesnt help. What should i do?
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Hi
I am facing the same problem with my device (Galaxy S2). I am able to surf web with the stock phone browser using wifi, but apps won't connect. Apps connect only through GPRS.
I was wondering if you were able to resolve the issue. Could you please help me ?
Anyone else has a solution to this problem.
My phone has the stock firmware, purchased the phone today.
Apps have never worked over wifi, but the browser works.
Cannot download anything on wifi, for that only my GPRS/3G works.
Please help
I have been using my desire for over a year and it has been great, but now I also have this problem of no market or google mail over my WiFi. I was going to do a factory reset and start again, but after reading the posts on this thread this may not resolve the problem.
Has anyone found a fix for this problem
I have this problem too. I doubt it's the manufacture deliberately use its stock sbf to stop people using wifi to save data bandage. So they can make more money with the mobile operators!!
http://forum.xda-developers.com/showthread.php?t=1281034
me too I guess
well i was having a similar problem(would connect to wifi, the browser worked but not the apps).in my case, i have my router setup with the dhcp server off(you have to assign an static ip address manually to every device you that you are going to connect to the router) i solved my problem by enabling the "use static ip" check box and filling all the information(ip address, gateway, netmask, dns 1 and dns 2)on the advance settings tab in wifi settings.
I received my SGS2 on Monday - pre-installed with the latest firmware (KE7) - and had problems immediately trying to get Microsoft Exchange ActiveSync configured.
I entered my configuration, consisting of
email address
Domain: user name
password
Exchange server
and a tick in the 2 SSL boxes
but kept getting error messages like:
Setup could not finish
Unable to connect Server
or
Setup could not finish
Activation failed. Unable to connect to network. Try again with network provider's default APN.
And before anyone asks, I did have a working data connection (automatically configured) and had no problems with internet access, email, weather updates on the widget, downloading apps from the store, etc, etc. I tried lots of different values for exchange, did a number of hard resets, etc - no joy. And then I brought the phone home, connected to my wifi and tried again. It worked!
I didn't believe it myself, so the next day I did the following:
Hard reset, wiped everything including cache.
Switched on phone, entered details for exchange - same error message as above
Drove home, outside the house, switched on wifi, entered my connection details and tried again (the details that previously failed were still on the screen, I reused them with no changes)
And it worked!
I would have thought that any application, including the Exchange configuration utility on my phone, would be agnostic as to how its data was delivered to our corporate exchange server; O2 GSM data or BT home broadband connection through a wireless router, who cares?
Anyway, this was driving me mad before I stumbled on this "solution" and hopefully the above can help someone. I'll also pass this info back to Samsung.
Before I go, does anyone want to comment on what the problem could be - O2 network blocking some type of traffic, hardcoded values deep in the configuration utility, etc, etc?
Hi,
Me too facing the same issue with my Samsung Ace S5830. I tried to configure my outlook with same module from other set it worked perfectly fine. I am facing issue with only my mobile set.
So I guess its not generic problem across all mobile set.
If any one is aware of this, please help ?
Regards,
Satish
FIXED !!!
I rang my network provider - o2 - and explained my problem. I was expecting to be told that if my data was working for other things then it wasn't their problem if there was an issue with my exchange client.
I was wrong! The guy I spoke to took me through the config in:
Settings - Wireless and network - Mobile networks - Access Point Names
Basically, we blew away the existing APN config and entered a new one from scratch. If I remember correctly, the new entries were the same as the old with the exception of Proxy and Port. These had values in the original APN I was using and they were left blank in the new one.
And it worked!
The o2 network - or more specifically the proxy - was not liking some of the data produced by the exchange client (which was SSL) and was refusing it.
So, lessons learned:
O2 support for me was great
If you have a similar problem, try ringing up your provider and ask them if the APN settings (which are usually automatically generated) are correct for your device.
I couldnt get the Exchange Server settings to work on my brand new i9100, I've installed Touchdown and it appears to have fixed the problem with the native exchange setup
Setup could not finish - fix
I have been looking for the fix for the problem;
Setup could not finish
Activation failed. Unable to connect to network. Try again with network provider's default APN
In the end the fix was simple in my case, I had the wrong date and time. Once I had corrected the date and time it setup perfectly.
Hope this helps
Unfortunately i got the same problem..
Any solutions have mentioned above, doesn't worked... :S
Any ideas..?
alexisgt said:
Unfortunately i got the same problem..
Any solutions have mentioned above, doesn't worked... :S
Any ideas..?
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HI,
i have same issue, it was working fine all along, then i changed from cyanogen nightly to Cristelo v24, exchange stopped working, i wiped everything reinstalled rom still not working, i tired lightning, Stock etc all with full wipe still email is givingme same error while setting up. I tried on another s2 it works like a charm, only problem is with my handset. Touchdown is working fine. Pls HELP!!!!!!
TIA
---------- Post added at 09:18 PM ---------- Previous post was at 08:46 PM ----------
alexisgt said:
Unfortunately i got the same problem..
Any solutions have mentioned above, doesn't worked... :S
Any ideas..?
Click to expand...
Click to collapse
did you find solution to ur problem?
did you find solution to ur problem?
Click to expand...
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Yes.. I tried 2 days later...
It sounds funny, but it worked with any changes...! :S
I'm in exactly the same boat. Everything was fine on Friday and then I tried a new ROM (KI8 based Touche X-Power) and, all of a sudden, Exchange no longer works. No reflash, no wipe and reinstall. I've also tried official ROM's but it just point blank refuses to set up. Touchdown works, but in-built Exchange doesn't. This is very, very strange. Is there an explanation that anyone can give? I'm stumped...
activation failed
I have the same issues. Today I upgraded to gingerbread then to cognition 5.2 and now I cannot get exchange set up. I dont know if its due to the upgrade or a total coincidence. I get the "activation failed. unable to connect to network. try again with networks providers default APN" I'm using the same exact settings for domain, exchange server, etc. as before but it will not work.
same here. from lightining rom (2.3.4) to 2.3.5 roms. same issues with all the roms.
+1 To this problem. No idea what is causing it. Tried flashing to Villain ROM, had the issue. Flashed to Lightning ROM, same thing. Had to flash back to an older ROM because this problem was so annoying! Didn't work on either Wifi or 3G, with everything double and triple checked. Seems to work fine on my older ROM.
Same issue here. I've only been on stock with an At&t SG2. It was fine intially...I then wiped the phone for personal reasons and now I get this same error... try again with network provider's default apn. I tried with Touch Down and Enhanced Email and it works fine, but no luck with the native client. Very odd!! Btw, my device runs 2.3.4.
I hope someone is able to pinpoint the problem.
Same issue here.
Was on Cog. 1.51, exchange was working fine, flashed CM7 for a couple of days again no issues, now went back to 1.51 and getting the above messages. Wiped, cleared cache, etc, nothing works.
Same issue here. It was working fine when I originally configured it on Friday night. I wanted to change my google account on the device, so I did factory reset. Now I can't add my exchange accounts.
I contacted the Rogers (wireless provider) as well as Samsung Canada (useless weekend support staffs). Rogers points to Samsung. Samsung points to my company's MIS team!?!?!?!
Anyhow, I read the activation dialogue box again and again.
"By activating this application you accept that part of your movile phone data will be stored, processed and used by Samsung for the purpose of reporting activation of the application to the licensors of the application s/w itself. Such data held by Samsung will be dealt with strictly in accordance with Samsung's privacy policy. A copy of the policy is available upon request. Continue?"
It looks like it's trying to contact Samsung server to register the Exchange activation. I'm guessing they're trying to count number of exchange (activesync) users. Maybe, to pay greedy Microsoft.
I'm going to try again tomorrow.
glad to know there are many others, just flashed touch x rom, it actually worked, but the video playback was stuttering so i thought to flash it one more time,...and then cant activate exchange mail...tried flashing other roms didnt work, but a revert back to stock rom from nandroid backup works...getting confused here also
This has been driving me nuts for the last day and a half, funny that this topic's just exploded with replies. Sounds like it's a problem with Samsung's servers (Or their mail provider, Seven) activating the device for exchange. Vexingly, it worked absolutely fine until I switched ROMs and had to re-enter the settings, I've wiped all data multiple times and flashed many a ROM to try and fix it, but still no joy. Glad to hear I'm not alone, at least, sounds like we'll have to wait for Samsung to fix it.
In the meantime, people, don't remove your exchange setup.
EDIT: Emailed Samsung NZ about it, looking forward to their response.
i'm having this problem too.
I was on kh3 rom, all work perfectly.
Then (why? why? why?) i changed yesterday to the ki3.
No more exchange, i gone back to the kh3 but nothing changed, same problem.
On wifi, 3g, also using the wifi connection on the same network of the server exchange.
Any ideas? I need those email for work ç_ç
Me too.on cm7 works
Sent from my GT-I9100 using XDA App
Since we have to wait for Samsung (Or possibly Seven) to fix it, your best bet is to use another email client like K-9 (Free in the market) or one of the AOSP ones floating around. This is only an issue with the stock Samsung email application, so CM7 & MIUI et al will be fine.
You can try putting a tick in the 'set as premium account' box, which will sync email at push through the social hub - but that will only work if your exchange server supports POP or IMAP. That method will only sync email, not contacts and such, and it might not be the best idea for confidential work mail anyway. Still, beats not having any email access on the device..
Sent from my GT-I9100 using xda premium
Hey
Just seeing if anyone having problems with Gtalk and Make It So.
For some reason I cant get Gtalk to sign in. It tries to sign in but just cant. Also Make it So just doesn't work for some reason, does it work for anyone? Its not needed, but thought it would be cool.
Apart from these issues, love the pad but wish it had HDMI out and Java though.
Done all the patches and mods and seems to work really well
Thanks in advance
I've been using Gtalk and Make it so since day two, not issues here, that i'm aware of.
fattmann said:
I've been using Gtalk and Make it so since day two, not issues here, that i'm aware of.
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Did you use your gmail account as your webpage account? I'm thinking factory reset and start again.
If your Google password has special characters ([email protected]#$%&*?/ etc) it will give an error.
Sent from my HTC Sensation Z710e using XDA Premium App
My gmail account syncs but I cannot IM, reflashed it, changed areas and made another profile but no dice.....annoying as
[Q] Gtalk on webOS
I'm having a little trouble getting WebOS to connect to my Gtalk account, it's not a matter of it not getting on with my Google account at all (it syncs contacts and everything else) but it just can't seem to connect to gtalk. I've enabled it in settings and still nothing.
The plan was to forward my texts through Gtalk so that I could reply on the Touchpad, but this is causing a little trouble.
Thanks in advance.
Working fine here
Sent from my Inspire 4G
I did a lot more reading on it and it appears to be a problem with certain routers. This is most likely a bug on behalf of HP/Palm. Turns out Draytek/Netgear routers don't agree with Gtalk on the device. Colour me confused.
losingmyedge said:
I did a lot more reading on it and it appears to be a problem with certain routers. This is most likely a bug on behalf of HP/Palm. Turns out Draytek/Netgear routers don't agree with Gtalk on the device. Colour me confused.
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Click to collapse
that is definitely odd.
i use a netgear wireless router as an access point...and vyatta as my core router.
I can confirm this as 100% annoying especially as the IM works quiet well at my mums but wont work at my house.
[Q] Touchpad Gtalk issues?
Anyone else having issues signing into Google Talk on the Touchpad's messaging application?
Skype worked fine, Gtalk keeps asking me to check my account - enter the password again and it does nothing - change to available/busy and it asks for account details again.
will try signing in using a wifi hotspot from my desire later...
hopefully the 3.0.3 or whatever OTA comes out fixes this
tried connected to wifi hotspot from htc desire and failed to sign in to gtalk
Have the exact same problem over the last few days
hi folks.. I'm having the exact same problem.. Skype and Gtalk IM both worked for a long time, than about 3-4 days ago, Gtalk IM will not sign in.
I too have a Draytek router but still, it use to work. I also have Make it So but had that installed for over a week.... Weird stuff going on here...
What is "Make it so"
Don't see it in the market.
[solved] enable google account 2 step auth
go to gmail ...account settings... Enable 2 step auth or if you already did, add new device. Once I did that and input new password on TP I was able to sign into gtalk.
wutek said:
go to gmail ...account settings... Enable 2 step auth or if you already did, add new device. Once I did that and input new password on TP I was able to sign into gtalk.
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Anyone else confirm that works? Thanks
Sent from my Xoom using xda premium
Nope It didnt work for me..I have netgear as a router.
still having problems myself.
Today randomly my market wouldnt connect. kept come up with the big retry button. now my textfree app wont send text but will receive.. but the strangest part about this is when i go to my browser facebook is the only site that works. no matter how i enter it, "www." "http:" no other site will load. so i thought it was a rom problem "originally on oodie prime7" then moved to some other miui rom and im still having the same issue but now i cant sign into my google account.... oddly enough the browser still works with facebook but thats it.
im on wifi. i have switched to other wifi connects and used different routers in my house. all the same issues. so its not my router or any other router
update: just tried searching something through the google search widget.. it opens up the browser and says the same thing "web page not available"
update 2: just tried completely resetting phone back to stock by re-branding and running it through PC companion.. still exact same issue but with doing that i can no longer connect to the facebook website. just flashed back to miui rom (cant stand looking at stock rom).. please someone help me
I recently did a factory reset on my wife's phone. When it came back up we tried to add her Google account back so she could get her email and contacts, etc. The phone keeps telling her the username/password is wrong. We tried it on the internet and had the same issue, so we reset the password. We tried the new password on the phone and had the same issue. Any ideas?
whikky said:
I recently did a factory reset on my wife's phone. When it came back up we tried to add her Google account back so she could get her email and contacts, etc. The phone keeps telling her the username/password is wrong. We tried it on the internet and had the same issue, so we reset the password. We tried the new password on the phone and had the same issue. Any ideas?
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No one has any ideas? This is driving me crazy. The password we are using is NOT incorrect. We've verified via a computer web browser.
whikky said:
No one has any ideas? This is driving me crazy. The password we are using is NOT incorrect. We've verified via a computer web browser.
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Finally figured it out. 2 Step Verification was On in Google settings. It apparently caused issues. I turned it off and was able to log in to the phone just fine.
Thanks for the update... wish I had seen this yesterday, probably could have saved some headache, the 2-Step Authentication in Google is a PIA and will cause issues with Android devices. I only visit the Rezound forums a couple times a week since I don't own one anymore...