I received my SGS2 on Monday - pre-installed with the latest firmware (KE7) - and had problems immediately trying to get Microsoft Exchange ActiveSync configured.
I entered my configuration, consisting of
email address
Domain: user name
password
Exchange server
and a tick in the 2 SSL boxes
but kept getting error messages like:
Setup could not finish
Unable to connect Server
or
Setup could not finish
Activation failed. Unable to connect to network. Try again with network provider's default APN.
And before anyone asks, I did have a working data connection (automatically configured) and had no problems with internet access, email, weather updates on the widget, downloading apps from the store, etc, etc. I tried lots of different values for exchange, did a number of hard resets, etc - no joy. And then I brought the phone home, connected to my wifi and tried again. It worked!
I didn't believe it myself, so the next day I did the following:
Hard reset, wiped everything including cache.
Switched on phone, entered details for exchange - same error message as above
Drove home, outside the house, switched on wifi, entered my connection details and tried again (the details that previously failed were still on the screen, I reused them with no changes)
And it worked!
I would have thought that any application, including the Exchange configuration utility on my phone, would be agnostic as to how its data was delivered to our corporate exchange server; O2 GSM data or BT home broadband connection through a wireless router, who cares?
Anyway, this was driving me mad before I stumbled on this "solution" and hopefully the above can help someone. I'll also pass this info back to Samsung.
Before I go, does anyone want to comment on what the problem could be - O2 network blocking some type of traffic, hardcoded values deep in the configuration utility, etc, etc?
Hi,
Me too facing the same issue with my Samsung Ace S5830. I tried to configure my outlook with same module from other set it worked perfectly fine. I am facing issue with only my mobile set.
So I guess its not generic problem across all mobile set.
If any one is aware of this, please help ?
Regards,
Satish
FIXED !!!
I rang my network provider - o2 - and explained my problem. I was expecting to be told that if my data was working for other things then it wasn't their problem if there was an issue with my exchange client.
I was wrong! The guy I spoke to took me through the config in:
Settings - Wireless and network - Mobile networks - Access Point Names
Basically, we blew away the existing APN config and entered a new one from scratch. If I remember correctly, the new entries were the same as the old with the exception of Proxy and Port. These had values in the original APN I was using and they were left blank in the new one.
And it worked!
The o2 network - or more specifically the proxy - was not liking some of the data produced by the exchange client (which was SSL) and was refusing it.
So, lessons learned:
O2 support for me was great
If you have a similar problem, try ringing up your provider and ask them if the APN settings (which are usually automatically generated) are correct for your device.
I couldnt get the Exchange Server settings to work on my brand new i9100, I've installed Touchdown and it appears to have fixed the problem with the native exchange setup
Setup could not finish - fix
I have been looking for the fix for the problem;
Setup could not finish
Activation failed. Unable to connect to network. Try again with network provider's default APN
In the end the fix was simple in my case, I had the wrong date and time. Once I had corrected the date and time it setup perfectly.
Hope this helps
Unfortunately i got the same problem..
Any solutions have mentioned above, doesn't worked... :S
Any ideas..?
alexisgt said:
Unfortunately i got the same problem..
Any solutions have mentioned above, doesn't worked... :S
Any ideas..?
Click to expand...
Click to collapse
HI,
i have same issue, it was working fine all along, then i changed from cyanogen nightly to Cristelo v24, exchange stopped working, i wiped everything reinstalled rom still not working, i tired lightning, Stock etc all with full wipe still email is givingme same error while setting up. I tried on another s2 it works like a charm, only problem is with my handset. Touchdown is working fine. Pls HELP!!!!!!
TIA
---------- Post added at 09:18 PM ---------- Previous post was at 08:46 PM ----------
alexisgt said:
Unfortunately i got the same problem..
Any solutions have mentioned above, doesn't worked... :S
Any ideas..?
Click to expand...
Click to collapse
did you find solution to ur problem?
did you find solution to ur problem?
Click to expand...
Click to collapse
Yes.. I tried 2 days later...
It sounds funny, but it worked with any changes...! :S
I'm in exactly the same boat. Everything was fine on Friday and then I tried a new ROM (KI8 based Touche X-Power) and, all of a sudden, Exchange no longer works. No reflash, no wipe and reinstall. I've also tried official ROM's but it just point blank refuses to set up. Touchdown works, but in-built Exchange doesn't. This is very, very strange. Is there an explanation that anyone can give? I'm stumped...
activation failed
I have the same issues. Today I upgraded to gingerbread then to cognition 5.2 and now I cannot get exchange set up. I dont know if its due to the upgrade or a total coincidence. I get the "activation failed. unable to connect to network. try again with networks providers default APN" I'm using the same exact settings for domain, exchange server, etc. as before but it will not work.
same here. from lightining rom (2.3.4) to 2.3.5 roms. same issues with all the roms.
+1 To this problem. No idea what is causing it. Tried flashing to Villain ROM, had the issue. Flashed to Lightning ROM, same thing. Had to flash back to an older ROM because this problem was so annoying! Didn't work on either Wifi or 3G, with everything double and triple checked. Seems to work fine on my older ROM.
Same issue here. I've only been on stock with an At&t SG2. It was fine intially...I then wiped the phone for personal reasons and now I get this same error... try again with network provider's default apn. I tried with Touch Down and Enhanced Email and it works fine, but no luck with the native client. Very odd!! Btw, my device runs 2.3.4.
I hope someone is able to pinpoint the problem.
Same issue here.
Was on Cog. 1.51, exchange was working fine, flashed CM7 for a couple of days again no issues, now went back to 1.51 and getting the above messages. Wiped, cleared cache, etc, nothing works.
Same issue here. It was working fine when I originally configured it on Friday night. I wanted to change my google account on the device, so I did factory reset. Now I can't add my exchange accounts.
I contacted the Rogers (wireless provider) as well as Samsung Canada (useless weekend support staffs). Rogers points to Samsung. Samsung points to my company's MIS team!?!?!?!
Anyhow, I read the activation dialogue box again and again.
"By activating this application you accept that part of your movile phone data will be stored, processed and used by Samsung for the purpose of reporting activation of the application to the licensors of the application s/w itself. Such data held by Samsung will be dealt with strictly in accordance with Samsung's privacy policy. A copy of the policy is available upon request. Continue?"
It looks like it's trying to contact Samsung server to register the Exchange activation. I'm guessing they're trying to count number of exchange (activesync) users. Maybe, to pay greedy Microsoft.
I'm going to try again tomorrow.
glad to know there are many others, just flashed touch x rom, it actually worked, but the video playback was stuttering so i thought to flash it one more time,...and then cant activate exchange mail...tried flashing other roms didnt work, but a revert back to stock rom from nandroid backup works...getting confused here also
This has been driving me nuts for the last day and a half, funny that this topic's just exploded with replies. Sounds like it's a problem with Samsung's servers (Or their mail provider, Seven) activating the device for exchange. Vexingly, it worked absolutely fine until I switched ROMs and had to re-enter the settings, I've wiped all data multiple times and flashed many a ROM to try and fix it, but still no joy. Glad to hear I'm not alone, at least, sounds like we'll have to wait for Samsung to fix it.
In the meantime, people, don't remove your exchange setup.
EDIT: Emailed Samsung NZ about it, looking forward to their response.
i'm having this problem too.
I was on kh3 rom, all work perfectly.
Then (why? why? why?) i changed yesterday to the ki3.
No more exchange, i gone back to the kh3 but nothing changed, same problem.
On wifi, 3g, also using the wifi connection on the same network of the server exchange.
Any ideas? I need those email for work ç_ç
Me too.on cm7 works
Sent from my GT-I9100 using XDA App
Since we have to wait for Samsung (Or possibly Seven) to fix it, your best bet is to use another email client like K-9 (Free in the market) or one of the AOSP ones floating around. This is only an issue with the stock Samsung email application, so CM7 & MIUI et al will be fine.
You can try putting a tick in the 'set as premium account' box, which will sync email at push through the social hub - but that will only work if your exchange server supports POP or IMAP. That method will only sync email, not contacts and such, and it might not be the best idea for confidential work mail anyway. Still, beats not having any email access on the device..
Sent from my GT-I9100 using xda premium
Related
Hi Experts,
Sorry if I sound a little crude and maybe a novice(I am), but I have been a Symbian user so far and finally decided to take the plunge to Android. I received my HTC Hero a couple of days back and tried to connect to Android Market with my google account, but in vain. Tried to use the Google Mail app, but again failed. Am I missing something here? Tried to use HTC Sync with my lappy, but no success.
Provider: Orange UK.
Connectivity: Wifi (No data plan on Sim)
Laptop OS: Win 7 64-bit (connecting usin USB cable)
I have read a lot of threads on xda and on the internet and tried quite a few things, but no success.
Thanks in advance,
Jag
Closing thread as there is another one though not for UK. Will wait for that to resolve.
jag_on_xda said:
Closing thread as there is another one though not for UK. Will wait for that to resolve.
Click to expand...
Click to collapse
i cannt access thro wi-fi
jag_on_xda said:
I received my HTC Hero a couple of days back and tried to connect to Android Market with my google account, but in vain. Tried to use the Google Mail app, but again failed. Am I missing something here?
Click to expand...
Click to collapse
I had the same problem, and some packet sniffing showed that Android tries to contact google on port 5228/tcp. Our work wifi firewalls non-standard ports, presumably this is why I cannot download from the market (Hangs forever at "starting download") or sign into gtalk over wifi. Switching to 3G data, everything works fine (though the Market stalls a lot).
I had an issue where it wouldn't accept my details unless I entered them in on the initial setup screen.
i.e. if I skipped past the "set up google mail" bit, and went back later, it didn't work.
workaround was reverting to factory install and making sure to enter my account details at the start (and I used wifi since I was in my home, so it should definately work)
It worked for me after i manually set the APN for my carrier.
Please same problem, HTC Magic 32B Ion 1.6, how can I do?
Yes you should always try to log into google at the very start otherwise some problems can be caused.
Lennyuk said:
Yes you should always try to log into google at the very start otherwise some problems can be caused.
Click to expand...
Click to collapse
All OK!
I did a wipe and all ok
How am I supposed to do this after a factory reset if I connect thru wifi, since I must first enable wifi radio and then put a password, so that means I would have to skip the "wizard" so that defeats the purpose of factory resetting everything... please help.
Solved
Logically, what you say is right, but practically it actually worked
1) after the factory reset, i get the google signin screen,
at that moment, my wifi wont be enabled.....but still i went ahead and entered the username and
password and clicked the signin button
as expected it throwed a message saying "it cant connect"
along with it it also said may be you are not on wifi with a
"connect to wifi button", which will take to the wifi screen where you can connect to wifi and it comes back to the google signin screen, where you login again....
.............there you go it signs in successfully now.
Hope this helps
I have this same issue on my galaxy s. Even factory reset and singing in at the beginning doesnt help. What should i do?
mikko96 said:
I have this same issue on my galaxy s. Even factory reset and singing in at the beginning doesnt help. What should i do?
Click to expand...
Click to collapse
Hi
I am facing the same problem with my device (Galaxy S2). I am able to surf web with the stock phone browser using wifi, but apps won't connect. Apps connect only through GPRS.
I was wondering if you were able to resolve the issue. Could you please help me ?
Anyone else has a solution to this problem.
My phone has the stock firmware, purchased the phone today.
Apps have never worked over wifi, but the browser works.
Cannot download anything on wifi, for that only my GPRS/3G works.
Please help
I have been using my desire for over a year and it has been great, but now I also have this problem of no market or google mail over my WiFi. I was going to do a factory reset and start again, but after reading the posts on this thread this may not resolve the problem.
Has anyone found a fix for this problem
I have this problem too. I doubt it's the manufacture deliberately use its stock sbf to stop people using wifi to save data bandage. So they can make more money with the mobile operators!!
http://forum.xda-developers.com/showthread.php?t=1281034
me too I guess
well i was having a similar problem(would connect to wifi, the browser worked but not the apps).in my case, i have my router setup with the dhcp server off(you have to assign an static ip address manually to every device you that you are going to connect to the router) i solved my problem by enabling the "use static ip" check box and filling all the information(ip address, gateway, netmask, dns 1 and dns 2)on the advance settings tab in wifi settings.
Since many devs here are working on old and new ROMS maybe someone is there that can fix the exchange problem android is facing.
I add all the exchange info correctly which then takes me to the "select the data to sync etc etc".
Have choice of selecting mail, contacts and calendar.
When I click Finish set up I keep getting..
processing...... then "Error: Failed to create the account. please try again later".
It's an android/google problem but someone here must have the knowledge to fix this right ?
Exchange worked fine for me first time. Are you sure it's not a problem with your Exchange server?
It's a problem with your exchange server - I have the same problem but my work's IT won't change the security settings server-side.
Luckily, the 2.1 firmware for Hero fixes this issue some how, and now I'm able to sync with my work's exchange server. They must have changed something in the activesync program or overall sync framework because now I don't have any issues - I tried reverting back to a donut ROM to see if it wasn't because of actual 2.1 ROM that fixed it, but it was.
Huey85 said:
It's a problem with your exchange server - I have the same problem but my work's IT won't change the security settings server-side.
Luckily, the 2.1 firmware for Hero fixes this issue some how, and now I'm able to sync with my work's exchange server. They must have changed something in the activesync program or overall sync framework because now I don't have any issues - I tried reverting back to a donut ROM to see if it wasn't because of actual 2.1 ROM that fixed it, but it was.
Click to expand...
Click to collapse
It's not a Exchange issue. I know i can bypass security check but it's unwanted and it shouldn't be needed. It's just that android can't handle password policy.
I just had the same error,
I manage the exchange server so I know it was not that, I was messing with the rom (and broke it).. anyway I cleared data / reflashed the working 2.1 ROM and got that error.. I reflashed the ROM again (again again) and then it worked..
good luck..
As long as 2.1 fixes the password policy issue, would it be possible to fake it?
I mean, entering a 4-char long passcode everytime you unlock the device is not very convenient. It would be fantastic if one could let ActiveSync think that passcode enforcement is turned on, while it is actually turned off. That would be a killer!!
klaus27 said:
As long as 2.1 fixes the password policy issue, would it be possible to fake it?
I mean, entering a 4-char long passcode everytime you unlock the device is not very convenient. It would be fantastic if one could let ActiveSync think that passcode enforcement is turned on, while it is actually turned off. That would be a killer!!
Click to expand...
Click to collapse
Got around this. Just installed "Lock 2.0". This overrides the lock screen with the well-known iPhone unlock slider. So one slide with your thumb is enough to unlock. This retains whole exchange sync functionality
Trying to set up my POP email acct that I have with Comcast. Everytime I try I keeps telling me that the server is not responding. Only having issues setting up the 2 Comcast emails, has never been a problem on any Sense 2.1 rom.
All my other email accts set up with no issues.
Anyone have any ideas?
Having a similar problem with setting up Yahoo on BAMF 2.1 Stripped
I had the same problem 3 times trying out the standard. I flashed back to remix and not one problem. I'm wondering though if it had anything to do with unchecking manual data set up while going through the phone set up. I didn't want to worry about reflashing standard just to try it and find out that didn't change anything and have to flash remix again.
The only reason I would consider going back to standard over remix is the notification having the black font on remix. I can't read anything on the drop menu. Other than that I prefer remix.
Ive tried unchecking the ssl and then rechecking it and it worked. also i found that hotmail is working through exchange
gregnice37 said:
Trying to set up my POP email acct that I have with Comcast. Everytime I try I keeps telling me that the server is not responding. Only having issues setting up the 2 Comcast emails, has never been a problem on any Sense 2.1 rom.
All my other email accts set up with no issues.
Anyone have any ideas?
Click to expand...
Click to collapse
Appears to be a Verizon problem with Comcast, because my unrooted phone had issues connecting with Comcast mail in 4G. It connects fine in 3G or using the Xfinity email app (from the market) in 4G. I called Verizon, they sent me a new sim card and said if that didn't work, a full restore would be needed. I received the sim but didn't install it... but now my phone (with old sim) appears to get mail in 4G without a prob.
To begin I love this ROM, it removes all the bloat and looks great; I just have a few problems I can't seem to resolve.
1. When I first set up my google account I managed to sync my gmail, contacts, etc. just fine to the phone. However when I tried to use either Google Plus or Google Now I was receiving both connection errors or security errors (Couldn't sign in - A problem occurred while communicating with Google Servers.). I managed to solve the latter by removing the network time synchronization options, however the connection problem persists. If I leave these options disabled all of my google apps cease to function so I've re-enabled them. Note at no point in time did my data stop working, I can browse the net just fine on the phone.
I have noticed that someone did post about similar issues in the main thread for the rom, however I was unable to find the solution they used to solve the problem. I would appreciate any help that could be provided.
If it is of any help I did attempt to flash Speed Rom, and it doesn't have these issues, so it leads me to believe it is some sort of configuration error.
2. GPS doesn't appear to be getting a lock. I'm indoors so this may be the reason for it not working, however the icon shows that it has gathered a lock, but my accuracy remains at 30 meters. I will test this further when I am out and about tomorrow to see if it works any better.
1. This problem came from Google server that has been widely reported on other forums as well. Honestly I don't know how to fixed it but I would recommend you try to re-flash the rom. Perhaps the data were save while Google server acted up and hence it saved to your phone. I personally turn-off the Google Now since it consumed too much battery though.
2. GPS: Download GPS Status & Toolbox or Faster Fix to get the right regional for your location. read the description when downloading those app since they may required Busybox installed
In order for GPS fast and accurate locked, sometime you need to turn-on Google Location service
Good luck
First and foremost, thank you for your response.
I did as you suggested and re-installed the rom. This time before doing anything else I enabled only my wifi and attempted to add an account right away.
System Settings > Accounts & sync > ADD ACCOUNT
Doing this left me with the following message:
"Couldn't sign in
Can't establish a reliable connection to the server.
This could be a temporary problem or your android device may not be provisioned for data services. If it continues, call Customer Care."
Note this is over wifi not 3G. I have tried a few times to re-flash this rom and that doesn't seem to help. Any other idea's?
Did you, by any chance, turn-on data in setting>mobile data ?
This last time I didn't. Since I was using wifi I figured I wouldn't need to turn on my data?
jay-pee said:
This last time I didn't. Since I was using wifi I figured I wouldn't need to turn on my data?
Click to expand...
Click to collapse
Doesn't hurt to try my friend
By turning on 3G I have managed to log into my account and have it sync. However I am still getting a "Sign-in error".
Also the browser was unable to sync so I've disabled that. Now when I launch Google Plus I get the following:
"No connection
Couldn't connect to the server."
And with Google Now I'm getting
"Network error..."
Had this problem earlier too. It happened to me because I didn't do a data wipe when upgrading from Craigtuts earlier rom. HTH
Sent from my HTC Amaze 4G using xda app-developers app
Just a quick update, I have managed to get this ROM working.
There was suggestion in the original thread, by Ninjistix, for this ROM suggesting the installation of SpeedROM 7.8. Once installed go ahead and log into your google account, then flash this ROM by "formatting" / "wiping" everything except data. THIS DID NOT WORK FOR ME.
Out of desperation, I decided to restore my backed up STOCK rom. After doing so I, I logged into my google account and found that everything was working, no sign-in errors from anything at all. So I wiped everything EXCEPT data, flashed this rom and its been working perfectly since.
I'd like to thank Ninjistix for inspiring my fix and craigtut for making such a beautiful rom. Hopefully one of these two methods works for everyone else trying to flash this ROM.
Original Post - Suggestion
jay-pee said:
Just a quick update, I have managed to get this ROM working.
There was suggestion in the original thread, by Ninjistix, for this ROM suggesting the installation of SpeedROM 7.8. Once installed go ahead and log into your google account, then flash this ROM by "formatting" / "wiping" everything except data. THIS DID NOT WORK FOR ME.
Out of desperation, I decided to restore my backed up STOCK rom. After doing so I, I logged into my google account and found that everything was working, no sign-in errors from anything at all. So I wiped everything EXCEPT data, flashed this rom and its been working perfectly since.
I'd like to thank Ninjistix for inspiring my fix and craigtut for making such a beautiful rom. Hopefully one of these two methods works for everyone else trying to flash this ROM.
Original Post - Suggestion
Click to expand...
Click to collapse
thanks for the shout out, i was just coming here to direct you to one of my other post's related to that annoying sign-in error, we still haven't figured out the main reason behind it yet, but i as long as we have the work around of keeping the (user) data then i guess "all's well that ends well"
Please excuse me if this has been covered; I've searched for it but couldn't find it and after struggling to make this thing work for six months, I'm getting desperate!
I have a Galaxy S2 GT-I900 running Android 4.1.2, baseband version I9100XXMS2, firmware update is PDA:LSW/PHONE:MS2/CSC:LS5 (XEU)
It does everything asked of it and I'm impressed after running an XDA Orbit for some years; but there are two problems with it (apart from the dreadful KIES syncing software!):
First, whilst it will download emails on command for a while, sooner or later it simply stops; the progress indicator stops responding. I can get it to start again by removing the simcard and the battery, reinstalling and rebooting, but sometimes I have to do this three or four times a day!
Second, I think I did, once, manage to send an email, but it was a long time ago........might be mistaken.
I've deleted and re-entered my email account details dozens of times (all three accounts are affected simultaneously) both on my own and under the supervision of an o2 "consultant"; after months of badgering, I persuaded o2 to send me a new simcard, but the problem remains. I'm beginning to suspect that the baseband version is wrong-I read somewhere that the correct one for this phone is I900DXLSD, but not being an expert, I wouldn't be sure.
My main email account is with TalkTalk (been with them since they were lineone), it's POP3 and I have enabled data download and switched off sign-in/authentication required. I'm using smtp.o2.co.uk for outbound (as I always have, although just to be sure, I have tested it with smtp.tiscali etc without success).
I'm back with my trusty XDA now (which works fine, if a little slow!) as the Galaxy is of limited use without email; if I can't get this to work it'll have to go in the hi-tech junk drawer or be subjected to a float-test which I suspect it will fail!
Once again, if this has been covered, I couldn't find it; sorry for the long post. Anyone got any ideas?
Sounds like there might be something more fundamentally broken with your setup. But short of a fresh install of the ROM have you tried using a different email client. K-9 works quite well for me and I use it to manage 4 different imap accounts from 4 different email providers.
alphatango said:
Please excuse me if this has been covered; I've searched for it but couldn't find it and after struggling to make this thing work for six months, I'm getting desperate!
I have a Galaxy S2 GT-I900 running Android 4.1.2, baseband version I9100XXMS2, firmware update is PDA:LSW/PHONE:MS2/CSC:LS5 (XEU)
It does everything asked of it and I'm impressed after running an XDA Orbit for some years; but there are two problems with it (apart from the dreadful KIES syncing software!):
First, whilst it will download emails on command for a while, sooner or later it simply stops; the progress indicator stops responding. I can get it to start again by removing the simcard and the battery, reinstalling and rebooting, but sometimes I have to do this three or four times a day!
Second, I think I did, once, manage to send an email, but it was a long time ago........might be mistaken.
I've deleted and re-entered my email account details dozens of times (all three accounts are affected simultaneously) both on my own and under the supervision of an o2 "consultant"; after months of badgering, I persuaded o2 to send me a new simcard, but the problem remains. I'm beginning to suspect that the baseband version is wrong-I read somewhere that the correct one for this phone is I900DXLSD, but not being an expert, I wouldn't be sure.
My main email account is with TalkTalk (been with them since they were lineone), it's POP3 and I have enabled data download and switched off sign-in/authentication required. I'm using smtp.o2.co.uk for outbound (as I always have, although just to be sure, I have tested it with smtp.tiscali etc without success).
I'm back with my trusty XDA now (which works fine, if a little slow!) as the Galaxy is of limited use without email; if I can't get this to work it'll have to go in the hi-tech junk drawer or be subjected to a float-test which I suspect it will fail!
Once again, if this has been covered, I couldn't find it; sorry for the long post. Anyone got any ideas?
Click to expand...
Click to collapse
Looks like I fixed it!
Thanks; I finally bit the bullet and carried out a factory reset. It worked.....so far. email is "ok", although it often fails to login and sometimes says it can't because the password has changed (!). Also seems to be less than accomplished at sending email, but time will tell. Now I'm busy reinstalling my apps and sorting out my settings all over again (I'm not too keen on Samsung knowing absolutely everything about me!).