Radio Shack whoopsie... - HTC EVO 3D

So.... I got a phone call this morning... at 12:04 PM PST.......
"Your Evo 3d is here and ready to pick up."
I was at work and let it go to voicemail.
As I'm reading the voicemail, the same number calls me again - "Hi. This is (name omitted) saying to disregard the last message. Your phone IS here, but you can't get it until the 24th. Sorry."
Bastards >_<
Anyway... I'm going up now to see what happens.
I have the voice message saved.
I'm not in an argumentative mood though. :-/

Kalash said:
So.... I got a phone call this morning... at 12:04 PM PST.......
"Your Evo 3d is here and ready to pick up."
I was at work and let it go to voicemail.
As I'm reading the voicemail, the same number calls me again - "Hi. This is (name omitted) saying to disregard the last message. Your phone IS here, but you can't get it until the 24th. Sorry."
Bastards >_<
Anyway... I'm going up now to see what happens.
I have the voice message saved.
I'm not in an argumentative mood though. :-/
Click to expand...
Click to collapse
thats funny. you could probably delete the second message and show them the original message and the manager might side with you. or at least give you a free something when you come back friday for them making you drive there for nothing.

Wow ya I work for radio shack ya we got the phones in today but can't sell till Friday I'm very sorry about that
Sent from my ADR6400L using XDA Premium App

No luck >_<
The manager called me this morning... and was still there :-/
Oh well.
I stopped at Sprint and asked there as well, just for kicks - same story. They can't sell or activate them in-store until Fri.
That said, they did admit that someone came in with one earlier to get help activating it - and they couldn't - but that the customer COULD activate it on their own.
Stupid policies *rolleyes*

Trust me, if we could activate them now, I'd already have one here at home with me. Last guy that did that (with the shift) got canned, and word on the street has it that our new POS (piece of sh!t) system won't allow us to ring em out till friday.

spalding1028 said:
Trust me, if we could activate them now, I'd already have one here at home with me. Last guy that did that (with the shift) got canned, and word on the street has it that our new POS (piece of sh!t) system won't allow us to ring em out till friday.
Click to expand...
Click to collapse
Funny you talk about the new POS, I was in there today buying a Defender and the guy was having a hell of a time using my $10 off coupon on it. Reading this thread, it kills me to think my new precious was sitting in back while I was there and I can't have it.

Should have gone to the Sprint store. I got a 2nd one today, w/o pre-order, from the sprint store itself. I went in there and asked if they had received their 3d's, the manager said yes. So I asked if I could by one right now, he said yes again, and 20 minutes later I left with a nice present for my girlfriend.

^^^ lies^^^
Sent from my ADR6400L using XDA Premium App

So...
The manager called back - they're opening at 8am (an hour earlier than normal) tomorrow.
She said I could be in and out in under 10 minutes.
It's going to be close getting to work on time >_<
Anyway...
I have 2 lines - my 2nd line is getting upgraded... then I need to change the numbers on the phones.
She got excited and asked what phone was on the second line, and I told her they were two Evo's. She's like, "Bring them both in and upgrade them both!"
And went on to talk about the ugprade plans and stuff. They "have extra phones" and she was anxious to put another in my name - like she can't wait to get rid of the extra stock.
Basically, if you have a 4g, they'll take it, and give you the 3d at the $199 price...
Somehow she got $300 without an eligible upgrade, and a $100 trade in credit.
That seems strange to me.
Anyway - the person with the 2nd line likes their evo and doesn't want to upgrade. And I want to sell mine on Ebay.
So...
I'm going to have to try hard not to let her rip it out of my hands in the morning. Apparently they want them badly.

If you do it at Target mobile and trade in ur EVO you get $150 for it and you just pay $50 for the D3 I'm located on Westimer and eldridge if you located in Houston tx
Sent from my ADR6400L using XDA Premium App

Related

Absolutely fantastic customer service from Sprint!

I went into my local Sprint store today to pre-order the Evo 3D. All I had to do was give them my name, cell number, and e-mail address and I was added to the list. No deposit needed. I asked about getting the yearly upgrade promotional pricing. He said I had a $75 credit due June 1st, but they would most likely manually override it in the system. He gave me a direct number to call to try and get this taken care of.
I just got off the phone, and it was a piece of cake. There wasn't even any menus to go through, the CS rep picked up the phone on the first ring - must be a direct line. Anyway, she asked me a few security questions and then I told her what I was calling about. She said they will put me down to get the $199 promotional pricing not only for my line, but also the other line my girlfriend uses. Said it should take 24-48 hours in the system and they will call me back Wednesday to confirm it. I'm sure your account has to be in good standing to get taken care of. I was thoroughly impressed. The rep at the store told me to stop back up next week and they should know more about the release date.
Here is the direct line if anyone needs it: (877)775-4886
Two thumbs up for Sprint. That was effortless.
Good stuff man.... glad to hear that they took care of you. Also, good job posting the phone number for others to call. Hopefully others have success. The more folks that get this phone and the more awesome it will be.
Sent from my HTC Evo
murusmaximus said:
I went into my local Sprint store today to pre-order the Evo 3D. All I had to do was give them my name, cell number, and e-mail address and I was added to the list. No deposit needed. I asked about getting the yearly upgrade promotional pricing. He said I had a $75 credit due June 1st, but they would most likely manually override it in the system. He gave me a direct number to call to try and get this taken care of.
I just got off the phone, and it was a piece of cake. There wasn't even any menus to go through, the CS rep picked up the phone on the first ring - must be a direct line. Anyway, she asked me a few security questions and then I told her what I was calling about. She said they will put me down to get the $199 promotional pricing not only for my line, but also the other line my girlfriend uses. Said it should take 24-48 hours in the system and they will call me back Wednesday to confirm it. I'm sure your account has to be in good standing to get taken care of. I was thoroughly impressed. The rep at the store told me to stop back up next week and they should know more about the release date.
Here is the direct line if anyone needs it: (877)775-4886
Two thumbs up for Sprint. That was effortless.
Click to expand...
Click to collapse
Its nice you have a good local store, but all the stores around me are terrible. I called in to confirm I could pre order the 3D in the store (as some arent doing accepting preorders yet) and asked what if I needed my account info (as my father owns the account). Left on my lunch break as I work 5 days a week and wasnt going to wait a week to get my preorder in. Arrive to find ~5 customers. I take a seat and wait as all the reps are busy (3). It took me over an hour to talk to a rep and do a 5 minute preorder, which the rep wasnt even sure about how to do it, and she wanted my PIN which I was told on the phone I didnt need.
They didnt ask for my email, only phone number, name, and PIN.
Anyone know if/where you can check the status/confirmation of a preorder? As i am weary that it was done right and really dont want to find out it was done wrong or go back to the store unless its to get my evo 3d
test878 said:
Its nice you have a good local store, but all the stores around me are terrible. I called in to confirm I could pre order the 3D in the store (as some arent doing accepting preorders yet) and asked what if I needed my account info (as my father owns the account). Left on my lunch break as I work 5 days a week and wasnt going to wait a week to get my preorder in. Arrive to find ~5 customers. I take a seat and wait as all the reps are busy (3). It took me over an hour to talk to a rep and do a 5 minute preorder, which the rep wasnt even sure about how to do it, and she wanted my PIN which I was told on the phone I didnt need.
They didnt ask for my email, only phone number, name, and PIN.
Anyone know if/where you can check the status/confirmation of a preorder? As i am weary that it was done right and really dont want to find out it was done wrong or go back to the store unless its to get my evo 3d
Click to expand...
Click to collapse
Did you get any type of receipt or put any money down? Why not just go to Best Buy or Radio Shack. All you need is $50 to put down and you will walk out with a gift card and a receipt for your pre-order. No info needed with your Sprint account until you go pickup the phone.
I just like dealing with my local sprint store. They have always been very helpful with any issues I have had. I didn't want to put any money down if it wasn't required. I didn't get a receipt, but he said I will get an email confirmation in 24-48 hours. I didn't think it was that hard to give them my phone #, name, and gmail account. Plus this way, I am now guaranteed the promotional pricing. Not sure I could get that with Radio Shack or Best Buy.
[email protected] said:
Did you get any type of receipt or put any money down? Why not just go to Best Buy or Radio Shack. All you need is $50 to put down and you will walk out with a gift card and a receipt for your pre-order. No info needed with your Sprint account until you go pickup the phone.
Click to expand...
Click to collapse
[email protected] said:
Did you get any type of receipt or put any money down? Why not just go to Best Buy or Radio Shack. All you need is $50 to put down and you will walk out with a gift card and a receipt for your pre-order. No info needed with your Sprint account until you go pickup the phone.
Click to expand...
Click to collapse
yes i got a receipt that only mentions the $50 gift card purchase and then a separate print out of a confirmation number, but i would like to double check that as the rep (apparently) stopped half way through and realized she was preordering the htc view and not the evo3d, so if theres anyway of checking online I'd very much appreciate it. Plus she needed help a few times from another associate, so assuming this gets as popular as the original evo... I'd like to make sure my preorder is correct.
Thanks Bro!! Called the number, got my upgrade reinstated till I want to use it and it was painless!!
Now I just need to see if the EVO 3D can be software S-Off, wait till see what the Within (SGS2) looks like, or I can switch to another carrier....
worked like a charm for me too, thanks OP
I will be keeping that phone #!! Thanks so much OP - able to use my wife's upgrade to get my Evo as soon as it comes out instead of waiting until August!
What did you tell the CS rep? Just that you're looking to upgrade to the EVO 3d, but your line isn't eligible for the full discount?
BTW, If you call that number now, and your upgrade was supposed to be in june, you have to cal back on june 1st, there system does not allow them to push the upgrade when its only a few days away from the month it was supposed to be, but on the first of the month it allows them to do it once the "silver upgrade" is available on your account, according to the person I just talked to from that number
I can confirm I was able to reset the upgrade on my partners account. So now we are looking forward to two EVO 3Ds
So if my upgrade is July something... I should probably wait until then?
I have one that is the $75 eligible upgrade right now, could probably call on that maybe.
I'm just curious as to what people are saying, like are you just saying, "Hey I'm looking to get the EVO 3d when it comes out..." to that affect?
aronslusa said:
So if my upgrade is July something... I should probably wait until then?
I have one that is the $75 eligible upgrade right now, could probably call on that maybe.
I'm just curious as to what people are saying, like are you just saying, "Hey I'm looking to get the EVO 3d when it comes out..." to that affect?
Click to expand...
Click to collapse
I can confirm this works too. I called that number and was told that since my partial upgrade isn't till November and my full upgrade isn't till September 2012 that I could not get the upgrade. I then called the same number again and talked to another rep and explained to them that there nothing defective with my current evo and I know I not eligible for a upgrade but I simply requested a manual override of my upgrade eligibility and they did it for me !! Took about an 30 minutes but it worked. If your eligible for a partial upgrade this process take like 5 minutes tops !! Thanks to the OP.
p.s. I think the buzz word is manual override !!
I'll be trying this tomorrow.... Thanks man!
aronslusa said:
I'll be trying this tomorrow.... Thanks man!
Click to expand...
Click to collapse
I wouldn't man. July MIGHT be when the Evo 3D is released or June I don't know. But one month is easier to wait out. I think Sprint only allows for one manual override per line. I would save that override for the future.
From my Gingerbread Hero.
July of next year is when im have the $150 upgrade renewal possible.
I purchased my EVO last July, sold it back to sprint (should've ebayed it) and now am having issues with my Hero. I'm going to move away from CM on my hero to see if thatll change anything.
It randomly powercycles, it won't send or receive texts sometimes, and is just a pita! Lol
With all this talk of HTC locking the bootloader and all the speculation, I may just jump ship and move away from HTC all together.
You know, I actually never got my email for the pre order...
Sent from my iPad using Tapatalk
I pre ordered the Samsung Nexus S 4G from Best Buy.... bought the $50 gift card and everything... Never got the call when they came in.
Got one of our lines bumped up to the full upgrade eligibility, and was told to try calling back in July to see about getting another one done.
The gentleman I talked to said it is a "program they are currently running, and he is unsure when they will stop this promotion."
Thanks for posting this, you helped me a ton!

Release Day question?

Does anyone know how the release at the Sprint stores works? I went in yesterday to see where I am on the list and they said they could see my preorder, but they had no way of checking priority. This seems strange to me. They said they had about 90 people on the list, which also blew me away. Apparently I am supposed to show up as early as possible on the 24th (they are opening at 8am that day). This would mean that it's first come first serve on release day (as long as your name is on the list)??
Apparently they got about 45 Epics last year and had 140 preorders. Let's hope the E3D is more plentiful.
Maybe I should try to find a less popular store ????
Sent from my HERO200 using XDA Premium App until 6/24 if everything goes right.
Hmm i wasn't aware of that issue. I was under the understanding that if you pre-ordered, they would have one waiting for you on release date, although it makes sense if they can't adequately stock the store.
Hmmm... guess i'm going early!
I was first in line when the Evo came out and I plan to be first in line for the 3d. Can't wait!
my sprint store told me i was #3 on the 3d and #1 on the view lol. told me about a week before the release they would call me to set up an appointment on release day to pick it up.
I would like the answer to this as well since this is my first pre order...I was under the assumption i would get it on launch day..anyone who works at a retailer please chime in
Damn they should take regular peoples lifes into consideration , lol , i preordered may 20 something and i think im like # 5 on the list but if they skip me just because im no waiting outside , im probably not gonna get the phone. I dont even get out of work till 3:30 pm. Who really has it like that that they can just take off of work for a phone? lol come on
carnivalrejectq said:
Damn they should take regular peoples lifes into consideration , lol , i preordered may 20 something and i think im like # 5 on the list but if they skip me just because im no waiting outside , im probably not gonna get the phone. I dont even get out of work till 3:30 pm. Who really has it like that that they can just take off of work for a phone? lol come on
Click to expand...
Click to collapse
Lol I do...but that's a perk working in state government..but I wonder if it matters what place u are in the pre orders or if its first come.first serve..I mean what's the point if preorder if someone who didn't can walk in the store and buy one all tje same?
firmbiz94 said:
Lol I do...but that's a perk working in state government..but I wonder if it matters what place u are in the pre orders or if its first come.first serve..I mean what's the point if preorder if someone who didn't can walk in the store and buy one all tje same?
Click to expand...
Click to collapse
I dont think they can do that but what i got out of what the guy told me is that someone who preordered can do what you are saying.....so if they have 150 phones and 200 people preordered and you dont show up till the next day.......good luck basically lol
Basically the pre order works like this....once the pre order period ends...they get exactly the amount of evo3Ds to fill their order plus some extras for the slow ones who think they could juss walk up and get one...soo u dont have to wait in line...as long as ur name is on the list...but they will hold one for u untill 48 hrs...
Sent from my PC36100 using XDA Premium App
O well thats pretty nice then........idk why the sprint employee tried to make it seem like i may be losing out if i dont come at 6 am ......lol....... and im pretty sure this guy was the head of the store.
You have to remember Sprint has already said there will be NO SHORTAGE of EVO 3D'S so everyone is thinking like when the evo came out and it is just not going to be that way.
Sprint already said they have been told there will be no shortage from HTC.
carnivalrejectq said:
I dont think they can do that but what i got out of what the guy told me is that someone who preordered can do what you are saying.....so if they have 150 phones and 200 people preordered and you dont show up till the next day.......good luck basically lol
Click to expand...
Click to collapse
I hope that's true. I still find it hard to believe that they have 90 preorders for a phone that was kept secret for so long. I am not sleeping on the sidewalk or anything but I will stop in on my way to work. We'll find out in 2 weeks.
Sent from my HERO200 using XDA Premium App
Best Buy will call you 2 days prior to make an appt to come in so no line waiting. The pre-order is good until Monday morning. Since Friday 24th is my anniversary, I'm getting it first thing Saturday.
wjason said:
Does anyone know how the release at the Sprint stores works? I went in yesterday to see where I am on the list and they said they could see my preorder, but they had no way of checking priority. This seems strange to me. They said they had about 90 people on the list, which also blew me away. Apparently I am supposed to show up as early as possible on the 24th (they are opening at 8am that day). This would mean that it's first come first serve on release day (as long as your name is on the list)??
Apparently they got about 45 Epics last year and had 140 preorders. Let's hope the E3D is more plentiful.
Maybe I should try to find a less popular store ????
Sent from my HERO200 using XDA Premium App until 6/24 if everything goes right.
Click to expand...
Click to collapse
If you are a current customer and made a preorder you will lose your EVO TO a new customer.
Sent from my PC36100 using Tapatalk
J
carnivalrejectq said:
O well thats pretty nice then........idk why the sprint employee tried to make it seem like i may be losing out if i dont come at 6 am ......lol....... and im pretty sure this guy was the head of the store.
Click to expand...
Click to collapse
I left the sprint store with the same impression..I asked him if I pre ordered there that i would def get my phone on launch day and he was Luke "if your here before we run out' so I was thinking what's the point of the pre order if that's the case..I never have pre ordered b4 so I'm not sure how it works..but I had a hard time getting my 4g even months after itaunched..it seemed like stores would get like 5 at a time and unless u walked in at the right time you were sol.
firmbiz94 said:
J
I left the sprint store with the same impression..I asked him if I pre ordered there that i would def get my phone on launch day and he was Luke "if your here before we run out' so I was thinking what's the point of the pre order if that's the case..I never have pre ordered b4 so I'm not sure how it works..but I had a hard time getting my 4g even months after itaunched..it seemed like stores would get like 5 at a time and unless u walked in at the right time you were sol.
Click to expand...
Click to collapse
apparently the girl at the sprint store in NJ where i go said i was the 2nd person there
what is weird, is that they did not require me to put any money down as a preorder, she just put me on their list
she also told me that i was guaranteed that phone if i come to pick it up that day (which i will)
i am going to call them tomorrow again to verify with another employee....
I got my evo on the first day of launch without a pre order.. literally just walked up and got it. no line... then the evo just exploded like 2 days after., once people saw it and their geeky friends were showing it off.
this time from what i keep reading, sprint wont have a shortage. just walk up and buy it. i plan on doing the same.
carnivalrejectq said:
Damn they should take regular peoples lifes into consideration , lol , i preordered may 20 something and i think im like # 5 on the list but if they skip me just because im no waiting outside , im probably not gonna get the phone. I dont even get out of work till 3:30 pm. Who really has it like that that they can just take off of work for a phone? lol come on
Click to expand...
Click to collapse
salaried, exempt, employees can hehe
I was told that they call the number of people based on the phones they have. 50 phones, 50 calls to the first on the list. They said that once you receive the call you get 24 hours to come pick it up.
Sent from my PG06100 using XDA App
Seanc13 said:
I was told that they call the number of people based on the phones they have. 50 phones, 50 calls to the first on the list. They said that once you receive the call you get 24 hours to come pick it up.
Sent from my PG06100 using XDA App
Click to expand...
Click to collapse
That would be a nice procedure, if things follow along those lines, but I might take a extremely early lunch to get mine when they open the Store, though I'm number one on there list.
Sent from my PC36100 using Tapatalk

Best Buy Appointments?

What? I preordered the EVO 3D @ BestBuy and they said to come in the day it's released, NOTHING else. What is this appointment business I keep reading on about? Should I call them and schedule an activation? (lol)
Did they take your number down? They are supposed to call you a day or two before release to schedule the pick up appt. You should be okay but follow up with them on Thursday if you haven't heard anything by then
fpineda101 said:
Did they take your number down? They are supposed to call you a day or two before release to schedule the pick up appt. You should be okay but follow up with them on Thursday if you haven't heard anything by then
Click to expand...
Click to collapse
Shiot, I just realized I work all day on release. I'm going to find somebody to take my shift. LOL
EDIT: yeah they took my number.
Overstew said:
Shiot, I just realized I work all day on release. I'm going to find somebody to take my shift. LOL
EDIT: yeah they took my number.
Click to expand...
Click to collapse
No worries, your reservation stands throughout the weekend (until Sunday). After the weekend it will be first come first served. I have to work and that evening is shot cause the 24th is my wedding anniversary LOL
I'll be asking for the first appt on Saturday morning.
fpineda101 said:
No worries, your reservation stands throughout the weekend (until Sunday). After the weekend it will be first come first served. I have to work and that evening is shot cause the 24th is my wedding anniversary LOL
I'll be asking for the first appt on Saturday morning.
Click to expand...
Click to collapse
I'm leaving town the 25th, so I gotta grab it on the 24th!!!
Thanks for your help.
Overstew said:
I'm leaving town the 25th, so I gotta grab it on the 24th!!!
Thanks for your help.
Click to expand...
Click to collapse
You gota call and schedule. I did today . They are crazy back ordered at my Bestbuy
Sent from my PG06100 using Tapatalk
I'm hoping my Best Buy didn't have many preorders before me. I just barely went in a few days ago but I only have til the 30th to swap out this Nexus. I can't stand the crappy radio on this thing.
Called my Best Buy where I reserved today. The girl stated that she would call on Wednesday to setup the appointment. I was first on the list btw.
I went into my Best Buy and asked the guy if I should preorder it. He said it wasn't even worth it and to just come in on Friday... Anyone know why he said this? They just not have many preorders or what? I am pumped tho!
As of lunch today when i was called to schedule an appointment i was told that there were only 9 pre-orders and alot more in stock
edlovereze said:
I went into my Best Buy and asked the guy if I should preorder it. He said it wasn't even worth it and to just come in on Friday... Anyone know why he said this? They just not have many preorders or what? I am pumped tho!
Click to expand...
Click to collapse
Probably no preorders but I still would have done it anyways. You for sure aren't guarenteed one now. Unless they have a bunch of preorders and not enough phones lol.
mbh87 said:
Probably no preorders but I still would have done it anyways. You for sure aren't guarenteed one now. Unless they have a bunch of preorders and not enough phones lol.
Click to expand...
Click to collapse
Yea I asked the guy and he's like don't even worry about it. He even asked the other guy working with him and he is the one who said its not even worth it. Hopefully I still get one. I'm gonna get there at like 9:50 since they open at 10 here. I assume I will get one. If not that'll be upsetting. I'm excited. Been using my Hero for like a year now and am so tired of it
F*CK best buy. I called them today and they said they haven't called anybody yet to make appointments and I'm not guaranteed to get one even tho I pre ordered when they first started the secret pre order. They said they have to see how many they get so I asked what number am I and he said he doesn't know and can't tell me. Assholes lol. I'm gonna keep calling and show up Friday and if I don't get one I'm gonna kick there table over. Hopefully somebodies there with a evo3d and could record me going to jail in 3d.
Sent from my PC36100 using Tapatalk
I just got a call from Best Buy. They wanted to set up an appointment with me. Al though I had to say I couldn't come in on Friday and asked if I could come in another day and they said I could but I wouldn't need an appointment. They only do appointments on the 24th. I haven't recevied my student loan yet (yes I use my student loan money for an Evo 3D) so I can't really afford the phone. I really hope they stop being so lazy and actually process my application. Lazy government worker.
Well, the post got outta hand, but just wanted to say that my BB in SoCal did call for appointments.
Lejjvi said:
I just got a call from Best Buy. They wanted to set up an appointment with me. Al though I had to say I couldn't come in on Friday and asked if I could come in another day and they said I could but I wouldn't need an appointment. They only do appointments on the 24th. I haven't recevied my student loan yet (yes I use my student loan money for an Evo 3D) so I can't really afford the phone. I really hope they stop being so lazy and actually process my application. Lazy government worker.
Well, the post got outta hand, but just wanted to say that my BB in SoCal did call for appointments.
Click to expand...
Click to collapse
Lazy government worker > kid using student loan money to buy a phone
Just sayin'
I called BB to see if I had missed their call. They said they haven't received the shipment yet. They took my appt time and said they were getting 30 phones and when I signed up I was # 13 on the list, two weeks ago
The only call I got from them was last night the guy called and asked if I wanted an invisible shield screen protector preinstalled.
I declined and asked if they would call to set up and appointment and he said no. They were opening at 8am on Friday and just to come in anytime on the 24th and pick mine up. He said they were in the process of putting the preordered ones aside and were going to install the screen protectors for people who wanted them(for an extra charge) over the next couple days so they would have time to cure.
BestBuy called me yesterday and I scheduled my appointment today for friday @ noon. (was the earliest I could do it).
Sent from my SPH-D700 using XDA Premium App
fpineda101 said:
Lazy government worker > kid using student loan money to buy a phone
Just sayin'
Click to expand...
Click to collapse
Given the fact that my dad and brother pay 50% income tax and an additional 25% tax on everything they buy, I see nothing wrong loaning money _WITH INTEREST_ from the Swedish government to pay for my expenses. Somethings got to give after paying so much tax.
Just sayin'
They called me this afternoon around 1. Set up my appointment right when they opened since I'm preorder #1.

Preordered on monday, but store wont let us pick it up until tomorrow!

i am fuming right now. spoke with store manager on monday and got my preorder as a silver premier member expecting it the next day. they said i wouldnt get it until today.
today, coworker goes in to pick it up and they wont let us pick it up until tomorrow! they say that the phone cant be activated until the actual launch date, but thats such BS. people have been activating and using their EVO3D for a couple days now! i spoke to one of the reps saying that premier customers get it 3 days ahead and its even on their website!
freakin raging and just wanted to vent since ive been looking forward to this phone all year.
So. Much. Derp.
Sent from my PC36100
yeah this thread makes me want to cut myself... but I won't, because then I wouldn't get to enjoy my new phone...
::hugs Evo 3D::
blazin-asian said:
i am fuming right now. spoke with store manager on monday and got my preorder as a silver premier member expecting it the next day. they said i wouldnt get it until today.
today, coworker goes in to pick it up and they wont let us pick it up until tomorrow! they say that the phone cant be activated until the actual launch date, but thats such BS. people have been activating and using their EVO3D for a couple days now! i spoke to one of the reps saying that premier customers get it 3 days ahead and its even on their website!
freakin raging and just wanted to vent since ive been looking forward to this phone all year.
Click to expand...
Click to collapse
Maybe the Dingo ate your baby.
sent from my 3D
Why didn't you order it online Tuesday instead?
Sent from my PG86100 using Tapatalk
because we know the store manager and he usually hooks it up. he was able to charge it to our account so no payment was needed up front.
Maybe a Dingo baby ate your rebate. #wtf
=) MIUI-licious EVO
That early release was only for online or called in orders..no store pick up
blazin-asian said:
because we know the store manager and he usually hooks it up. he was able to charge it to our account so no payment was needed up front.
Click to expand...
Click to collapse
I ordered online and charged to my account...
novanosis85 said:
Maybe the Dingo ate your baby.
sent from my 3D
Click to expand...
Click to collapse
LOL, this was great
blazin-asian said:
i am fuming right now. spoke with store manager on monday and got my preorder as a silver premier member expecting it the next day. they said i wouldnt get it until today.
today, coworker goes in to pick it up and they wont let us pick it up until tomorrow! they say that the phone cant be activated until the actual launch date, but thats such BS. people have been activating and using their EVO3D for a couple days now! i spoke to one of the reps saying that premier customers get it 3 days ahead and its even on their website!
freakin raging and just wanted to vent since ive been looking forward to this phone all year.
Click to expand...
Click to collapse
Ok, since several have already so eloquently described how you are completely mistaken and have no reason to be upset, let me explain.
Tuesday morning at midnight sprint.com started allowing orders on the web site for the phone, the people that have them now are those who ordered online after that time. The phone doesn't officially go on sale until 6/24. A pre-order simply guarantees that there will be one waiting there for you once the phone goes on sale to the general public. Most retailers are opening an hour early to fulfill pre-orders and let those individuals get their phones and accessories before the general sale. Therefore, unless you ordered from sprint.com, you have to wait till the 24th to get the phone. I pre-ordered on 5/25 and I still have to wait till tomorrow to get my phone.
blazin-asian said:
because we know the store manager and he usually hooks it up. he was able to charge it to our account so no payment was needed up front.
Click to expand...
Click to collapse
If you purchase from a Sprint store or sprint.com you always have the option to charge to your account as long as you have sufficient room under your spending limit. If you ever do an insurance claim for a phone you have the same option, you can either pay Asurion the $100 or have it charged to your Sprint bill.
blazin-asian said:
i am fuming right now. spoke with store manager on monday and got my preorder as a silver premier member expecting it the next day. they said i wouldnt get it until today.
today, coworker goes in to pick it up and they wont let us pick it up until tomorrow! they say that the phone cant be activated until the actual launch date, but thats such BS. people have been activating and using their EVO3D for a couple days now! i spoke to one of the reps saying that premier customers get it 3 days ahead and its even on their website!
freakin raging and just wanted to vent since ive been looking forward to this phone all year.
Click to expand...
Click to collapse
What makes you so special that you get the phone at the store a day earlier than everyone else? Quit crying and wait till tomorrow like anyone else who pre-ordered the phone.
daneurysm said:
Derp.
Sent from my PC36100
Click to expand...
Click to collapse
One of the worst things to get popular thanks to the internet.. top 3 in this category is 1. lulz 2. pew pew 3. derp
I'm particularly upset because he said I could pick it up today and now have to wait because of a BS excuse meanwhile everyone is playing with theirs already.
You guys sure are mean today because I'm sure many of you are familiar with the idea of getting the new toy on release date. It's not like I have a number in line or anything, there is a box with my name on it in the store and I can't even get it is why I am upset.
blazin-asian said:
I'm particularly upset because he said I could pick it up today and now have to wait because of a BS excuse meanwhile everyone is playing with theirs already.
You guys sure are mean today because I'm sure many of you are familiar with the idea of getting the new toy on release date. It's not like I have a number in line or anything, there is a box with my name on it in the store and I can't even get it is why I am upset.
Click to expand...
Click to collapse
He probably doesn't want to risk losing his job for selling it early. Sprint themselves stated Premier members could order early on the website and most of the people who have it early did that. If I was a Sprint store manager and my best friend wanted it the day before and I know there was more than a 10% chance I'd lose my job over it I'd tell him to wait till the next day and I'd just hold his for him.
blazin-asian said:
I'm particularly upset because he said I could pick it up today and now have to wait because of a BS excuse meanwhile everyone is playing with theirs already.
You guys sure are mean today because I'm sure many of you are familiar with the idea of getting the new toy on release date. It's not like I have a number in line or anything, there is a box with my name on it in the store and I can't even get it is why I am upset.
Click to expand...
Click to collapse
I don't think people are being mean but it's kinda obnoxious that you want it a day earlier because your name is on one, so are many other people and they have to wait till tomorrow. I ordered from amazon and have to wait till Tuesday. That's the price I pay for paying 470 for it.
I was not trying to come off as obnoxious, but I was upset that I couldn't pick it up because it can't be activated until tomorrow which is a total lie.
I'll just drink some cognac in the meantime to pass the time =)
Cheers.
blazin-asian said:
I was not trying to come off as obnoxious, but I was upset that I couldn't pick it up because it can't be activated until tomorrow which is a total lie.
I'll just drink some cognac in the meantime to pass the time =)
Cheers.
Click to expand...
Click to collapse
How is it a lie? The employees are under very strict orders not to activate them before hand. If they do they risk punishment, or termination. To me that says I can't activate a phone for you ahead of time.
blazin-asian said:
I was not trying to come off as obnoxious, but I was upset that I couldn't pick it up because it can't be activated until tomorrow which is a total lie.
I'll just drink some cognac in the meantime to pass the time =)
Cheers.
Click to expand...
Click to collapse
It's not a lie. Sprint employees are not allowed to activate Evo 3Ds until the 24th regardless of your premier status. People who have the phone now are the ones that bought from the premier store on Tuesday.
I'm guessing this also means that if you have a defective Evo 3D, then you are SOL? Or can a manager make an exception?
There's a lot of difference between store getting a delivery of phones, and store allowing to sell a phone.
If you are in such rush to get it NOW NOW NOW, why didn't you order it online? I had mine in my hands yesterday.

Best Buy Pre-Order SUCKS!

So, I had my pre-order with BB for aut 3 weeks. When I placed the pre, I explained to the rep that I was doing the 1 year upgrade. So, yesterday, I was back and forth from BB and the Sprint store because of the buy back thing. Long story short, you have to had to bought into the BB buy back program, whereas Sprint was buying OG EVO's for $150, no questons asked.
So here was my problem:
I went into the BB store this morning to get my phone @ 8am. (I was #2 on the list!) So, the rep pulls out my phone(at which time I'm like a kid at Christmas!), proceeded with the paperwork. Then goes to the computer to pull my information, calls over a manager, who says to me,
"Sir, are you part of Sprint's Premiere program?"
Me: "Huh?"
Him: "Apparently you're trying to do an early upgrade and we don't do early upgrades."
Me: "Whyin the hell wasn't I told this at the time of me pre-ordering?"
Him: "I don't know, but they should have checked to see if you were eligible. You'll have to pay to full retail price for the phone....wait, let us see if one of our other locations do early upgrades........they do for $399."
Me: "Oh nawl. Gimme my money back please. I'm going across the street to the Sprint store."
So, they refunded my gift card, I went across the street @ around 8:30, waslked in the lively Sprint store and was greeted by the prettiest woman I have seen with "We have the EVO 3D! Wanna get one today?" I said, "Yes, only because of you." I walked out of there with OG EVO, walked out with E3D for the same $50 I used on my pre with BB. All in less than 30 minutes!
What about a phone number?
Sent from my PG86100 using XDA Premium App
Axe-08 said:
What about a phone number?
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
what phone number you want?
Not even sure what you mean by early upgrade? As long as your upgrade shows up on your account then that is what you are eligible for. It doesn't matter if it was early or not......
I was asking if he got her number. But OP, glad you got your EVO3d!
Sent from my PG86100 using XDA Premium App
Yes, she gave me her number without me even asking for it. lol. Told me to call her as I was leaving the store! So I got 2 things I wanted! LOL
Was her ass worthy of a human sacrifice?
birdpwr said:
Yes, she gave me her number without me even asking for it. lol. Told me to call her as I was leaving the store! So I got 2 things I wanted! LOL
Click to expand...
Click to collapse
proof or didn't happen! j/k, but seriously. ya.. lol
birdpwr said:
Yes, she gave me her number without me even asking for it. lol. Told me to call her as I was leaving the store! So I got 2 things I wanted! LOL
Click to expand...
Click to collapse
I call BS on the number but glad you got your EVO 3D
I work for Best Buy, sorry to hear about your experience. We don't do early upgrades throughout all of Best Buy Mobile. Again, I'm sorry that the rep misinformed you, but I'm glad you got the E3D though!
never had any troubles with BB's preorder's
CheesyNutz said:
never had any troubles with BB's preorder's
Click to expand...
Click to collapse
You probably never tried to do a 1yr upgrade.

Categories

Resources