My aunt is using this phone. She told me that her phone will have a sudden shutdown about 2-3 times a day and will get very hot when she woke up in the morning.
Since she does not know anything advanced, she is using the stock rom came with the Ace since day one and i have not done any modifications to it.
Any idea why?
LuffyPSP said:
My aunt is using this phone. She told me that her phone will have a sudden shutdown about 2-3 times a day and will get very hot when she woke up in the morning.
Since she does not know anything advanced, she is using the stock rom came with the Ace since day one and i have not done any modifications to it.
Any idea why?
Click to expand...
Click to collapse
I have heard of samsung phone getting hot...but never heardof shutdown phone
Sent from my GT-S5830 using XDA App
Maybe reflashing the phone to the latest firmware can resolve this issue.
Sent from my GT-S5830 using Tapatalk
Wifi settings...
In detailed WIFI settings set sleep mode as: never. For me is work.
is your Aunt that techie of a person? if not she's probably leaving a lot of things running in background, maybe Wifi left on, GPS on, 3G connection active etc. that could lead to CPU being busy causing the heat-ups and auto-shutdown (this is actually a safety feature to avoid damaging your processor)
Maybe she closes apps with home button
XDA ♥
I find it heats up when charging if i'm using it. But not too bad. As phones get more like laptops i assume we will get the same issues.
Sent from my GT-S5830 using XDA Premium App
Related
I've had the phone for 5 days, and I've gotten about 5 restarts.
It happens when I'm doing something. Playing with ring tones, playing a poker game app...
Just wondering if it's happened to anyone else, and if it's hardware or software related.
EDIT: 9/29/2011
I've had the phone for about 2 weeks now. The past week, I've not had any restarts. Don't know what's changed. I think there was an OTA update about last week. I"ve been using it as much as I had been - web browser, angry birds, email, etc...
Oh, about last week I also re-seated the battery. Don't know if that does anything, since the battery seem like it was seated fine. But someone recommended it. Could just be a fluke.
So, one way or another, the random restarts seem to have solved itself.
Me also
Had mine for about a week and has rebooted at least 5 times. Phone seems to hang and then rebooted.
I am coming from an EVO which never had these problems. Thought about trying a Samsung or another Photon
Yea, just yesterday when I was using my flashlight app for a few minutes. It has mostly happened when I used the led flash as a flashlight. It doesn't matter which app I use, it just restarts sometimes.
And also when I was playing a game today.
coachclass said:
I've had the phone for 5 days, and I've gotten about 5 restarts.
It happens when I'm doing something. Playing with ring tones, playing a poker game app...
Just wondering if it's happened to anyone else, and if it's hardware or software related.
Click to expand...
Click to collapse
Had mine for over 2 weeks without any random restarts
Sent from my MZ604 using xda premium
Had mine over a month, no problems at all.
Sent from my MB855 using Tapatalk
I have had mine for over a month also and have had one restart..... but then again every phone I have ever had restarted on its own at some point. By far this has been the best phone yet.
Had restarts and a few lock ups everyday. Got a replacement and no issues since.
Sent from my MB855 using XDA App
None for me after 3 weeks.
My EVO 3D used to do it once in a while when it would lose a signal.
Those who don't have random restarts hardly at all...are you installing apps and using the phone fairly heavily?
I'm wondering if this is a hardware of software issue.
Try re-seating your battery and make sure the back is on good.I was having the restart issue and it ended up being that the rep that initially started the phone up didn't put the battery door on correctly.
Sent from my MB855 using Tapatalk
I have a lot of software installed and use the phone heavily, I am running stock unrooted rom.
cornelious2 said:
Try re-seating your battery and make sure the back is on good.I was having the restart issue and it ended up being that the rep that initially started the phone up didn't put the battery door on correctly.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
Exactly. I've only had one random restart, after the OTA, but I chalk it up to the heat wave where I was working. Poor Mo-Pho got up to 119 degrees.
I would also suggest a factory reset and wipe of the internal SD, a lot of times the testing of each phone before they're put in the box can cause issues.
Pew! Pew! Pew! From my Mo-Pho!
http://android-gz.com
no problems here. love this phone!
Me I am facing this issue since I got the phone I am at that point of replace the unit or order other phone!
What do you think?
I am really so pissed how is that you see only good comments on this phone and no body mention this known issue on thos youtubbie crappy videos...
I cant believe that I paid good money for this phone and I am not the only one with the issue. Sad thing no body know if this is HW or Sorftware!
I have no problem fixing the software... we really need the hackers spending some time debugging this issue.
Had my phone for a month, and have had 3. I am a heavy user so I expect it. Best phone I ever had.
Sent from my MoPho using the XDA Premium app
Same has been happening to my friends phone
Sent from my MB855 using xda premium
Ive had my phone for about a month, probably had 7 or 8 restarts total since I got it, two in one day during the first week but it seems better after the second OTA update. For the past two weeks I've only had two restarts. Each time it restarted I was playing angry birds and had let the phone got to sleep while in the middle of playing. When I woke it up it restarted. Sounds software related to me. Im rooted but not unlocked. I love this phone!
I get over 1 a day. Its sad. Def gonna get a replacement when I get the time
Sent from my MB855 using Tapatalk
I get atleast one a day. I don't notice because at home I set my phone down a lot. It gets worse when im on the phone surfing the web. Then it seems to do it more often. Yesterday it rebooted three times in one hour. It gets annoying but im past my 30 days to return plus Sprint doesn't have any other phone that interests me.
Sent from my Photon.
I have the reboot issue, but I have narrowed it down. DEVS TAKE A LOOK!!
So far I can get a 100% repro of this issue if
1. I am on WIFI for DATA and make or receive a call.
2. then leave WIFI area and attempt to call out, TXT or use 3G data.
3. phone will reboot every time when that occurs.
60% repro of reboot issue with the fallowing.
1. make or receive call with WIFI on but not attached to network.
2. go into WIFI range of a known(not new!) WIFI hotspot and phone attaches to WIFI on it's own.(this will sometimes cause the WIFI, 3G, and phone signal to all appear in the task bar at the same time)
3. make a phone call, txt or turn off WIFI then attempt to use 3G data and phone will reboot.
Also this is VERY IMPORTANT!! The conditions above will not cause the reboot on it's own. If you have data updates off or leave WIFI off all day then you might never see this. Also VERY important if you receive a call when attached to WIFI and then use your phone for data only you will not get the reboot right away it may take upto 30-40 min. Also important, if you attempt to do either repro above via making a phone call you will see the dialer get stuck at "connecting" in the upper left hand side, but it will never go to "connected" and hitting anything on the dialer or the back button will not help only home, but you will notice nothing on the phone will work anymore. This will ultimately lead to a reboot!
Here is the problem as I have trouble shot the living crap out of this and it seem that either the voice/3G radio is locking up or the dialer is crapping out.
Also on a side note that when the dialer is stuck on "connecting" if you force stop the dialer it does nothing, but if you force stop the "dialer storage" it will kill the dialer, but you will still get a reboot at some point after that.
So now we know where to look at for this issue. Can any of the devs look into this as I am not sure where to go from here, but this IS the problem everyone is seeing and can be hardware or software.
Is anyone experiencing random vibrates in 3's? Like your device will vibrate 3 times and stop every once in a while, while your device is in stand-by mode, (screen off, not in use)?
Let me know if this has happened to you and if you have found a solution...
Let me know if you've heard of this, or even if this hasn't happened to you.
Any response is welcome.
Thank you.
Sent from my MB855 using xda premium
Reserved for the OP, "deedscreen", that's me!
Ya I've experienced it. Every minute or so, it'll vibrate 3 time like you said. For my phone, it doesn't matter whether the screen is on or off. It's pretty annoying, but a reboot solves it until it starts again randomly. Come to think about it, I haven't had it happen in at least a week. I'm on cm7 btw.
Didn't you just replace your photon? Wtf.
Sent from my MB855 using xda premium
Im on skinnyrom. It happens to me whether the phone's on standby or not. Does get annoying though.
Sent from my MB855 using xda premium
(⊙_⊙)
Sorry thats attention mode, my cat programmed that in.
Sent from my MB855 using XDA App
I'm on stock and that pisses me off!!!
How annoying!
KTT16 said:
Didn't you just replace your photon? Wtf.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
No, not yet... I have had a recent family emergency so I am postponing the replacement until after the holidays.
Nope, my phone has never done that. Stock 198_6 and rooted.
Yes! It's been happening for a few weeks maybe. Probably once or twice a day? I'm on rooted 198_7.
Yes, it does
Mine is doing the very same thing since this week (after a phone format/reset).
That problem never happened before the format/reset.
I'm on a rooted stock photon and I'm experiencing this also....
it'll be random too. sometimes 3 vibrattions or sometimes just 1, but every time its different. sometimes it'll vibrate in 3 quick bursts. or just 1 time..
i found the temporary fix which was to reboot but it just occurs after so long.
mine has done it since i got it on the 1st of November
Sorry for the late reply, but yeah... I've had that issue with every Photon that I've had and trust me --- I've been through many Photons... Are you all rooted? I know that's a stupid question, but I never had that issue when I wasn't rooted, or maybe I just don't notice it...
I've been bothered by the famous Random Reboot that I haven't got ever!!!
Sent from my Motorola Photon 4G (MoPho) on Sprint, the Now Network using XDA Premium.
I am on stock unrooted and I get this maybe on an average of once every other day. It seems completely random, and usually the phone is in sleep mode.
I have something to say that may seem stupid, and I'm not trying to insult anyone...............Do you have it turned off in Notifications? If its on, it will chime and/or virbrate whenever you get e-mail or text. The # of time depends on the number of new notifications.
Something I learned this weekend when I shut off that damm chimer that would wake me at 3:00AM!
If this is an issue, I've never experienced it. Stock rooted.
Sent from my MB855 using xda premium
There is a feature on the stock rom that saves a logfile when you press the two volume bottoms at the same time for a couple of seconds. It will initially vibrate 2 or 3 times and then once more when the logging is complete. Check you device in the internal storage for a folder named bug2go. That is where the logs are stored.
Sent from my MoPho. All typos are the phones fault.
It does it sometimes when you aren't even hitting those buttons, if you use root explorer and modify the file from "filename.file-extention" to "filename.file-extention.bak", could that stop the problem???
My S3 is fully working. Only the issue is power goes off automatically some time later if it is not used and left.
Does anyone help me to fix this issue?
Galaxy S3 Turns Off (Fully Off) Overnight or When Unused
Having exactly the same problem.
When my Galaxy S3 is left for a while (more than half an hour or so it seems) I find it is not in idle mode, but has fully turned itself off.
The question is, whether this is due to a crash, or intentional (which would be a terrible feature if you wanted to receive a call overnight.)
Does anyone have any idea what could be causing it? - The first S3 I had developed screen issues and exhibited similar problems, turning itself off. But it turned out that one was faulty - the screen was corrupted after a while and it would not turn back on.
So, is there a feature we can turn off which does this that we can turn off? Or is it simply a flaw, and if so is there a way to trace it with say, logs or something else?
Any help gratefully appreciated.
No problems here. Running rooted stock rom and stock kernel. Maybe you've downloaded some faulty app thats screwing your phone.
Sent from my GT-I9300 using xda premium
Faulty Apps?
knuckle03 said:
No problems here. Running rooted stock rom and stock kernel. Maybe you've downloaded some faulty app thats screwing your phone.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Hmm... Perhaps, but if an app can cause your phone to shut off entirely without user input?... surely that's an O/S security issue
Well, I've seen a few other people with the same issue, I suppose I could try a factory reset and try for a few days without any extra apps. (Arg! The pain of no apps!)
Widgets could be a culpret I suppose. Still, turning off entirely? Seems a bit odd.
Anyone have any more ideas?
Experienced same thing when i was still new to android. Phone just reboot itself and sometimes it lights up itself with out touching it. Then i read somewhere that it could be some app causing it so i did a fresh start. Wiped up everything and install a stock rom thru odin. From then i always read user reviews and its permissions when downloading apps and when i find the permissions fishy il pass on it.
Sent from my GT-I9300 using xda premium
I am increasingly wanting to revert back to my S2 after 2 days of owning the S3, and getting nowhere with syncing and settings, wifi/packet data recognition (or lack of), being able to continuously use apps, motion settings not working for me and keyboard fail!!!
I have been trying to backup the S3 for the last couple of hours to Kies and it seems to be taking its time, however it is still switched on which is a good start I think.
Biggest issue is using the keyboard in the txt message app and in forums/social sites. The keyboard is extremely slow and unresponsive (new issue started today) and then when I hit send/post etc.. the phone screen goes blank and the phone becomes unresponsive. I have had to either remove the battery, replace and switch he phone on or long hold the power button - 7-10 seconds. I don't think this is normal. I am yet to root the phone but I'm too scared to in case I brick it. Yesterday it randomly switched off but today it is not only random but when I try to post anything.
Motion settings are enabled (major feature I chose it for) and they're not working either.
:crying:
1Candy81 said:
I am increasingly wanting to revert back to my S2 after 2 days of owning the S3, and getting nowhere with syncing and settings, wifi/packet data recognition (or lack of), being able to continuously use apps, motion settings not working for me and keyboard fail!!!
I have been trying to backup the S3 for the last couple of hours to Kies and it seems to be taking its time, however it is still switched on which is a good start I think.
Biggest issue is using the keyboard in the txt message app and in forums/social sites. The keyboard is extremely slow and unresponsive (new issue started today) and then when I hit send/post etc.. the phone screen goes blank and the phone becomes unresponsive. I have had to either remove the battery, replace and switch he phone on or long hold the power button - 7-10 seconds. I don't think this is normal. I am yet to root the phone but I'm too scared to in case I brick it. Yesterday it randomly switched off but today it is not only random but when I try to post anything.
Motion settings are enabled (major feature I chose it for) and they're not working either.
:crying:
Click to expand...
Click to collapse
don't cry. just return the set. what you are facing is absolutely not a normal situation. You have got a faulty set. just return it instead of rooting or trying roms etc.
Sent from my GT-I9300 using xda app-developers app
Really thinking I might have to, but it was painstaking to sync all data, apps, photos etc from the S2. I was hoping it was an issue with not having day/sleep mode settings? Or some other simple issue that I've over looked
Sent from my GT-I9100 using Tapatalk 2
Definitely a faulty device return ASAP
Sent from my GT-I9300 using xda app-developers app
1Candy81 said:
Really thinking I might have to, but it was painstaking to sync all data, apps, photos etc from the S2. I was hoping it was an issue with not having day/sleep mode settings? Or some other simple issue that I've over looked
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
ignoring such simple settings don't result in such a mess. If the set is in warranty then let Samsung take care of it instead of you going through the trouble. If motion sensors are enabled but not working then it may be a hardware issue (faulty gyroscope).
Sent from my GT-I9300 using xda app-developers app
First thing to do: factory reset!
Then do not restore anything from your S2 and see if you still have these issues
-if you still have these issues: faulty device to return
-if your issues are gone: something went wrong when you restore from S2
I would like to add that if you have everything enabled you will get lag and freezes, try disabling some of the features...face awake, some of the motions etc, usually it is just a matter of setting up your phone right, it only has a certain amount of ram and all those fancy novelties use it up
In the middle of a factory reset. Only took 4 hours to back up the device. I'll try to disable some features and post an update with how I go. I really appreciate the advice
Sent from my GT-I9100 using Tapatalk 2
I think something went wrong with Kies. I uninstalled then reinstalled the program, rebooted the phone and slowly backed up only photos and contacts and everything is running ok now. Thanks for all the help and advice!
Sent from my GT-I9300T using Tapatalk 2
I tried to speak to the 'tech' in the Telstra shop and even while I was there it switched off and they had no clue, only offering advice of removing the battery and restarting the phone :what:
Figured I was best speaking to real experts...
Sent from my GT-I9300T using Tapatalk 2
if there a different way to wipe the phone that does anything different then whats in the settings area cause i beleive deep sleep battery saver screwed up my phone from 12am and during the night data and wifi switches off during the day im fine i uninstalled the app did all types of scenarios still didnt work
so then my last resort was wiping the whole phone and i did that via the settings menu and i still have the problem!!
i dont know how to get rid of this issue
Explain what issue your having in detail.
Sent from my HTC6435LVW using xda app-developers app
i posted this in a separate thread ...Since installing apps such deep sleep battery saver and longevity I've had a problem starting everynight at 12am when phone goes into deep sleep I lose WiFi and data I didn't have this problem prior to trying these apps I uninstalled them before I even noticed the problem tried reinstalling and setting things to disabled and uninstall again.
I have even wiped my phone at this point and I still have the problem..at this point I don't know which app it is i think its deep sleep battery saver since im pretty sure it started right after experimenting with that but I know I didn't have this issue prior it seems to obviously be on a schedule since it starts happening at 12
Another sign would be that it doesn't seem to happen when its on the charger which is another reason that would lead me to believe a battery saving app did something..now the question is how can I fix this especially if wiping didn't even fix it this is very annoying cause I rely on getting instant email notifications at all times and now I don't get them late at night if my phone is sleeping
ive contacted the deep sleep team through this site and contacted longevity as well to see if they have anything else to say..deep sleep was looking into it but im not sure what will come of that
That sounds like HTC's battery saving thing. Iirc from 12-6 if it is face down it'll turn off radios to save battery.
Sent from my HTC6435LVW using xda app-developers app
Bigandrewgold said:
That sounds like HTC's battery saving thing. Iirc from 12-6 if it is face down it'll turn off radios to save battery.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
but it wasnt happening for the whole first week of having the phone and i dont ever have the phone face down
Are you rooted? If so, you can use Gemini App Manager to block any service or app, including system services that use excessive battery (make sure they're not vital to your phone first, though). If not, then please post a battery usage screenshot so we can see what apps are using your battery.
M0rtiferrimus said:
Are you rooted? If so, you can use Gemini App Manager to block any service or app, including system services that use excessive battery (make sure they're not vital to your phone first, though). If not, then please post a battery usage screenshot so we can see what apps are using your battery.
Click to expand...
Click to collapse
i am not rooted,at this point battery isnt the issue just getting this wifi/data issue to stop is but here is a screenshot i just took
im debating exchanging the phone for a replacement this week would i have any issue doing that im just going to tell them it started doing it out of no where
also before i do that can anyone confirm that this just isnt something i havnt noticed ...after 12am leave your phone alone for 25-30 min while connected to wifi or should even happen not on wifi but i have mine on wifi and wake the phone up and if you have it too you will see it reconnecting to both wifi and data
at this point just want anyone to confirm if i can get it replaced like i said cause ill probably just do that tomorrow
I say again, this is how it is supposed to work. You just didn't notice it before. But you can possibly disable it.
http://www.redmondpie.com/htc-one-x-turning-3g-wi-fi-off-overnight-a-fix-is-now-in-the-play-store/
Sent from my HTC6435LVW using xda app-developers app
Bigandrewgold said:
I say again, this is how it is supposed to work. You just didn't notice it before. But you can possibly disable it.
http://www.redmondpie.com/htc-one-x-turning-3g-wi-fi-off-overnight-a-fix-is-now-in-the-play-store/
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Can't find that app in the store to try it out
Bigandrewgold said:
I say again, this is how it is supposed to work. You just didn't notice it before. But you can possibly disable it.
http://www.redmondpie.com/htc-one-x-turning-3g-wi-fi-off-overnight-a-fix-is-now-in-the-play-store/
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
hey looks like your right i didnt think it was before cause the way you said it sounded like it happens when you put the phone face down only but it does seem to be a problem unfortunately that app doesnt work
even though it doesnt say it would work for the dna and it says root required this apk seems to work for wifi http://forum.xda-developers.com/show...php?p=34821894
i would love if i can get 4g not to disconnect to incase im not on wifi at that time
hope something more specific to the dna comes out that also lets you keep 4g