I am increasingly wanting to revert back to my S2 after 2 days of owning the S3, and getting nowhere with syncing and settings, wifi/packet data recognition (or lack of), being able to continuously use apps, motion settings not working for me and keyboard fail!!!
I have been trying to backup the S3 for the last couple of hours to Kies and it seems to be taking its time, however it is still switched on which is a good start I think.
Biggest issue is using the keyboard in the txt message app and in forums/social sites. The keyboard is extremely slow and unresponsive (new issue started today) and then when I hit send/post etc.. the phone screen goes blank and the phone becomes unresponsive. I have had to either remove the battery, replace and switch he phone on or long hold the power button - 7-10 seconds. I don't think this is normal. I am yet to root the phone but I'm too scared to in case I brick it. Yesterday it randomly switched off but today it is not only random but when I try to post anything.
Motion settings are enabled (major feature I chose it for) and they're not working either.
:crying:
1Candy81 said:
I am increasingly wanting to revert back to my S2 after 2 days of owning the S3, and getting nowhere with syncing and settings, wifi/packet data recognition (or lack of), being able to continuously use apps, motion settings not working for me and keyboard fail!!!
I have been trying to backup the S3 for the last couple of hours to Kies and it seems to be taking its time, however it is still switched on which is a good start I think.
Biggest issue is using the keyboard in the txt message app and in forums/social sites. The keyboard is extremely slow and unresponsive (new issue started today) and then when I hit send/post etc.. the phone screen goes blank and the phone becomes unresponsive. I have had to either remove the battery, replace and switch he phone on or long hold the power button - 7-10 seconds. I don't think this is normal. I am yet to root the phone but I'm too scared to in case I brick it. Yesterday it randomly switched off but today it is not only random but when I try to post anything.
Motion settings are enabled (major feature I chose it for) and they're not working either.
:crying:
Click to expand...
Click to collapse
don't cry. just return the set. what you are facing is absolutely not a normal situation. You have got a faulty set. just return it instead of rooting or trying roms etc.
Sent from my GT-I9300 using xda app-developers app
Really thinking I might have to, but it was painstaking to sync all data, apps, photos etc from the S2. I was hoping it was an issue with not having day/sleep mode settings? Or some other simple issue that I've over looked
Sent from my GT-I9100 using Tapatalk 2
Definitely a faulty device return ASAP
Sent from my GT-I9300 using xda app-developers app
1Candy81 said:
Really thinking I might have to, but it was painstaking to sync all data, apps, photos etc from the S2. I was hoping it was an issue with not having day/sleep mode settings? Or some other simple issue that I've over looked
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
ignoring such simple settings don't result in such a mess. If the set is in warranty then let Samsung take care of it instead of you going through the trouble. If motion sensors are enabled but not working then it may be a hardware issue (faulty gyroscope).
Sent from my GT-I9300 using xda app-developers app
First thing to do: factory reset!
Then do not restore anything from your S2 and see if you still have these issues
-if you still have these issues: faulty device to return
-if your issues are gone: something went wrong when you restore from S2
I would like to add that if you have everything enabled you will get lag and freezes, try disabling some of the features...face awake, some of the motions etc, usually it is just a matter of setting up your phone right, it only has a certain amount of ram and all those fancy novelties use it up
In the middle of a factory reset. Only took 4 hours to back up the device. I'll try to disable some features and post an update with how I go. I really appreciate the advice
Sent from my GT-I9100 using Tapatalk 2
I think something went wrong with Kies. I uninstalled then reinstalled the program, rebooted the phone and slowly backed up only photos and contacts and everything is running ok now. Thanks for all the help and advice!
Sent from my GT-I9300T using Tapatalk 2
I tried to speak to the 'tech' in the Telstra shop and even while I was there it switched off and they had no clue, only offering advice of removing the battery and restarting the phone :what:
Figured I was best speaking to real experts...
Sent from my GT-I9300T using Tapatalk 2
Related
I've had the phone for 5 days, and I've gotten about 5 restarts.
It happens when I'm doing something. Playing with ring tones, playing a poker game app...
Just wondering if it's happened to anyone else, and if it's hardware or software related.
EDIT: 9/29/2011
I've had the phone for about 2 weeks now. The past week, I've not had any restarts. Don't know what's changed. I think there was an OTA update about last week. I"ve been using it as much as I had been - web browser, angry birds, email, etc...
Oh, about last week I also re-seated the battery. Don't know if that does anything, since the battery seem like it was seated fine. But someone recommended it. Could just be a fluke.
So, one way or another, the random restarts seem to have solved itself.
Me also
Had mine for about a week and has rebooted at least 5 times. Phone seems to hang and then rebooted.
I am coming from an EVO which never had these problems. Thought about trying a Samsung or another Photon
Yea, just yesterday when I was using my flashlight app for a few minutes. It has mostly happened when I used the led flash as a flashlight. It doesn't matter which app I use, it just restarts sometimes.
And also when I was playing a game today.
coachclass said:
I've had the phone for 5 days, and I've gotten about 5 restarts.
It happens when I'm doing something. Playing with ring tones, playing a poker game app...
Just wondering if it's happened to anyone else, and if it's hardware or software related.
Click to expand...
Click to collapse
Had mine for over 2 weeks without any random restarts
Sent from my MZ604 using xda premium
Had mine over a month, no problems at all.
Sent from my MB855 using Tapatalk
I have had mine for over a month also and have had one restart..... but then again every phone I have ever had restarted on its own at some point. By far this has been the best phone yet.
Had restarts and a few lock ups everyday. Got a replacement and no issues since.
Sent from my MB855 using XDA App
None for me after 3 weeks.
My EVO 3D used to do it once in a while when it would lose a signal.
Those who don't have random restarts hardly at all...are you installing apps and using the phone fairly heavily?
I'm wondering if this is a hardware of software issue.
Try re-seating your battery and make sure the back is on good.I was having the restart issue and it ended up being that the rep that initially started the phone up didn't put the battery door on correctly.
Sent from my MB855 using Tapatalk
I have a lot of software installed and use the phone heavily, I am running stock unrooted rom.
cornelious2 said:
Try re-seating your battery and make sure the back is on good.I was having the restart issue and it ended up being that the rep that initially started the phone up didn't put the battery door on correctly.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
Exactly. I've only had one random restart, after the OTA, but I chalk it up to the heat wave where I was working. Poor Mo-Pho got up to 119 degrees.
I would also suggest a factory reset and wipe of the internal SD, a lot of times the testing of each phone before they're put in the box can cause issues.
Pew! Pew! Pew! From my Mo-Pho!
http://android-gz.com
no problems here. love this phone!
Me I am facing this issue since I got the phone I am at that point of replace the unit or order other phone!
What do you think?
I am really so pissed how is that you see only good comments on this phone and no body mention this known issue on thos youtubbie crappy videos...
I cant believe that I paid good money for this phone and I am not the only one with the issue. Sad thing no body know if this is HW or Sorftware!
I have no problem fixing the software... we really need the hackers spending some time debugging this issue.
Had my phone for a month, and have had 3. I am a heavy user so I expect it. Best phone I ever had.
Sent from my MoPho using the XDA Premium app
Same has been happening to my friends phone
Sent from my MB855 using xda premium
Ive had my phone for about a month, probably had 7 or 8 restarts total since I got it, two in one day during the first week but it seems better after the second OTA update. For the past two weeks I've only had two restarts. Each time it restarted I was playing angry birds and had let the phone got to sleep while in the middle of playing. When I woke it up it restarted. Sounds software related to me. Im rooted but not unlocked. I love this phone!
I get over 1 a day. Its sad. Def gonna get a replacement when I get the time
Sent from my MB855 using Tapatalk
I get atleast one a day. I don't notice because at home I set my phone down a lot. It gets worse when im on the phone surfing the web. Then it seems to do it more often. Yesterday it rebooted three times in one hour. It gets annoying but im past my 30 days to return plus Sprint doesn't have any other phone that interests me.
Sent from my Photon.
I have the reboot issue, but I have narrowed it down. DEVS TAKE A LOOK!!
So far I can get a 100% repro of this issue if
1. I am on WIFI for DATA and make or receive a call.
2. then leave WIFI area and attempt to call out, TXT or use 3G data.
3. phone will reboot every time when that occurs.
60% repro of reboot issue with the fallowing.
1. make or receive call with WIFI on but not attached to network.
2. go into WIFI range of a known(not new!) WIFI hotspot and phone attaches to WIFI on it's own.(this will sometimes cause the WIFI, 3G, and phone signal to all appear in the task bar at the same time)
3. make a phone call, txt or turn off WIFI then attempt to use 3G data and phone will reboot.
Also this is VERY IMPORTANT!! The conditions above will not cause the reboot on it's own. If you have data updates off or leave WIFI off all day then you might never see this. Also VERY important if you receive a call when attached to WIFI and then use your phone for data only you will not get the reboot right away it may take upto 30-40 min. Also important, if you attempt to do either repro above via making a phone call you will see the dialer get stuck at "connecting" in the upper left hand side, but it will never go to "connected" and hitting anything on the dialer or the back button will not help only home, but you will notice nothing on the phone will work anymore. This will ultimately lead to a reboot!
Here is the problem as I have trouble shot the living crap out of this and it seem that either the voice/3G radio is locking up or the dialer is crapping out.
Also on a side note that when the dialer is stuck on "connecting" if you force stop the dialer it does nothing, but if you force stop the "dialer storage" it will kill the dialer, but you will still get a reboot at some point after that.
So now we know where to look at for this issue. Can any of the devs look into this as I am not sure where to go from here, but this IS the problem everyone is seeing and can be hardware or software.
My S3 is fully working. Only the issue is power goes off automatically some time later if it is not used and left.
Does anyone help me to fix this issue?
Galaxy S3 Turns Off (Fully Off) Overnight or When Unused
Having exactly the same problem.
When my Galaxy S3 is left for a while (more than half an hour or so it seems) I find it is not in idle mode, but has fully turned itself off.
The question is, whether this is due to a crash, or intentional (which would be a terrible feature if you wanted to receive a call overnight.)
Does anyone have any idea what could be causing it? - The first S3 I had developed screen issues and exhibited similar problems, turning itself off. But it turned out that one was faulty - the screen was corrupted after a while and it would not turn back on.
So, is there a feature we can turn off which does this that we can turn off? Or is it simply a flaw, and if so is there a way to trace it with say, logs or something else?
Any help gratefully appreciated.
No problems here. Running rooted stock rom and stock kernel. Maybe you've downloaded some faulty app thats screwing your phone.
Sent from my GT-I9300 using xda premium
Faulty Apps?
knuckle03 said:
No problems here. Running rooted stock rom and stock kernel. Maybe you've downloaded some faulty app thats screwing your phone.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Hmm... Perhaps, but if an app can cause your phone to shut off entirely without user input?... surely that's an O/S security issue
Well, I've seen a few other people with the same issue, I suppose I could try a factory reset and try for a few days without any extra apps. (Arg! The pain of no apps!)
Widgets could be a culpret I suppose. Still, turning off entirely? Seems a bit odd.
Anyone have any more ideas?
Experienced same thing when i was still new to android. Phone just reboot itself and sometimes it lights up itself with out touching it. Then i read somewhere that it could be some app causing it so i did a fresh start. Wiped up everything and install a stock rom thru odin. From then i always read user reviews and its permissions when downloading apps and when i find the permissions fishy il pass on it.
Sent from my GT-I9300 using xda premium
Okay people, I just got my S3 last night, and after about 3hrs of use, my problems developed. My problem is intermittent, but nonetheless, very aggrivating. When I press the power or home button, screen wakes, but touch is unresponsive. I thought it might have been a lockscreen issue, but I've tried all variants including no lockscreen and have the same problem. Is there any updates or fixes that anyone knows of or do I have a defective phone? Any thoughts are welcomed. For what its worth, I also rooted my device, and it installed supersu. I don't know if that could be related, but I'm going to give a full unroot reset a try as well.
Sent from my aokp_tenderloin using xda premium
Are you connected to charger, that can cause pro lems when getting unstable current
Sent from my GT-I9300 using xda app-developers app
On or off the charger, makes no difference. I Fully factory restored, pulled root, triangle counter reset, and everything else in between, and the issue still remains. Even tried another rom and kernel, sames results. Seems like I have a fancy light up paperweight for the most part. First samsung phone in over 10 years, and this is what I end up with. Great job samsung.
For how long is there no response.anyway try disable s-voice in settings.that is directly related to home button.power button hmm, don't know..
So, factory reset the phone, reflashed stock rom, even booted phone up with no sim or memory card, fresh from a reset. On the main setup screen, if I lock the phone, then wake it up, touch is dead. Definitely a hardware problem. Called samsung uk because anyone who used DAILYSTEALS.COM will find out if their phone ever needs service, that the phones sold via them came from the UK. Not really happy this wasn't explained on their website prior to purchase, as I would have held off. Now my 3 day old phone with not even 24hrs of use on it is off to a UK service center.
Word to the wise when buying online, check the origin of your phone if the retailer isn't an official seller. now my money saved is going right back.
zodiaxe66 said:
For how long is there no response.anyway try disable s-voice in settings.that is directly related to home button.power button hmm, don't know..
Click to expand...
Click to collapse
As stupid as it may be, I want s-voice to work, shouldn't have to disable something to make the phone work properly out the box.
My stock, never-rooted GT-I9300 (4.1.2, I9300BWELK1, JZO54K.I9300XXEMC2) is plagued by boot loop problems. It first started about 3 months ago, where the blue charge LED would suddenly come on and the phone would not wake from sleep. I pulled the battery, then when it was turned on it showed the initial S III logo, then the O2 logo followed by the glowing Samsung logo. Then repeated from the O2 logo endlessly. I pulled the battery again, then the next morning restarted it without the SIM or SD card in, and it had done a partial factory reset - i.e. lots of phone contacts were there with the texts, but all the settings had reverted to default. Later that day while on charge the same thing happened again, and I sent it away to O2 for repair.
When it returned, the same thing happened 6 weeks later although this time it was on when it froze and went straight to the O2/blue LED stage. Another repair (I'm fairly sure these 'repairs' were just factory resets...), and 6 weeks later exactly the same. Back to the O2 shop for another repair.
This time they replaced the 'main board' and when it came back it had a different Wi-Fi MAC address. This time only 6 days elapsed before the same fault arose again, and finally I was eligible for a replacement handset. This lasted 2 days before a boot loop condition occurred again! This time, being sure it couldn't be a hardware fault I tried my own /data and /cache wipe, which worked. I skipped all but the must-have apps, and I thought this was going to be stable but once more this past weekend the boot loop happened again (I've got my restoration procedure down to about 15 minutes thanks to the practice!)
I don't know what could be causing this and I'm fed up with resetting my phone. Are all S IIIs this unstable? I've never had a phone that required a factory reset within 18 months! When it is in the boot loop, I can access recovery and download modes, but safe-mode start-up has no effect.
The last remaining candidates I can think of are a problem with my SIM card, or a defect with my SD card... or an app. Can anyone suggest the best way to troubleshoot this? I'd really really rather not have to skip importing my settings as I have among other things many SSIDs I don't easily have access to re-create.
What ROM are you on? 4.1.2?
Sent from my GT-I9300 using Tapatalk 4
rootSU said:
What ROM are you on? 4.1.2?
Sent from my GT-I9300 using Tapatalk 4
Click to expand...
Click to collapse
Yes, 4.1.2. I don't recall this behaviour before I got the OTA update from 4.1.1 though
kernalk said:
Yes, 4.1.2. I don't recall this behaviour before I got the OTA update from 4.1.1 though
Click to expand...
Click to collapse
No, not all S3 owners experience this, a factory reset solves most of these issues however, if it doesn't, a trip to the Samsung service center will help.
I'd say it's probably a dodgy app, or some kind of unstable firmware update for your region/carrier, since hardware replacements didn't help with it.
Skander1998 said:
No, not all S3 owners experience this, a factory reset solves most of these issues however, if it doesn't, a trip to the Samsung service center will help.
I'd say it's probably a dodgy app, or some kind of unstable firmware update for your region/carrier, since hardware replacements didn't help with it.
Click to expand...
Click to collapse
Hmm. Thanks for the reply. I'm not sure I know anyone else with and S III on O2-UK but it seems to be news to O2, so I assumed it must be fairly rare.
I'm not sure about dodgy apps; testing them one app at a time isn't really feasible as it can take up to 6 or 7 weeks to fail judging by past performance. Are there any logs or similar that I can pull out somehow in the event of a boot loop? I've seen about logcats but I am not sure if this would be of use
Sent from my GT-I9300 using xda app-developers app
kernalk said:
Hmm. Thanks for the reply. I'm not sure I know anyone else with and S III on O2-UK but it seems to be news to O2, so I assumed it must be fairly rare.
I'm not sure about dodgy apps; testing them one app at a time isn't really feasible as it can take up to 6 or 7 weeks to fail judging by past performance. Are there any logs or similar that I can pull out somehow in the event of a boot loop? I've seen about logcats but I am not sure if this would be of use
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Everything to carries is "news".
I can't help with logs and whatnot, so I'll leave that to someone else.
You can always flash and downgrade to the older firmware that didn't give you a problem, if the problem persists, it is indeed an app.
Even when rooted, informative logs are nigh on impossible to get
Sent from my GT-I9300 using Tapatalk 4
rootSU said:
Even when rooted, informative logs are nigh on impossible to get
Sent from my GT-I9300 using Tapatalk 4
Click to expand...
Click to collapse
That doesn't fill me with confidence!
Thanks again for the replies. I'm not wild about downgrading. I liked the improvements! Is it possible to downgrade in a carrier supported way? Retaining warranty compliant has been rather useful in the past few months!
Sent from my GT-I9300 using xda app-developers app
You can flash any official via odin.
Sent from my GT-I9300 using Tapatalk 4
Well late Friday night it did it again. Not sure when exactly as I was asleep. Woke up in the middle of the night and went to check the time, Looked at my phone to find the blue LED on when it should have been red for charging or green for fully charged, and it was very hot - wouldn't turn on either. Pulled the battery but it kust went into the loop. I was away from home so I couldn't do any troubleshooting and had no choice but to wipe.
This time I didn't restore settings and the only apps I installed were SMS Backup & Restore and Puzzle Alarm (I know this isn't the culprit as I only started using it this week!). Gone are all my precious wifi SSIDs but otherwise I'm not sure I've noticed the difference.
So I'm now not connected to my work wifi, nor have I set up my work email or Lync - two of the things I use my phone for must after Facebook which I've also not reinstalled. Facebook mobile web is really hard to use by comparison.
By chance I popped into the O2 shop later that day and had the fortune to bump into a Samsung rep who had never heard of this and agreed that I was unfortunate to have these problems (how touching!) and suggested I speak directly to Samsung support rather than O2 which I will do this week. I will also contact O2 about a replacement SIM and look into replacing the SD too.
This is really silly. I'm not keen on downgrading the software because the first thing either Samsung or O2 will do is upgrade it again. Frankly at this point I'm fed up with the whole thing but I've got a year left on the contract and even a pretty much new handset like mine won't fetch enough.
It's happened alot over past two weeks and it's now done it 3 times in past 2 1/2 days. Screen stays black press any button does nothing and hold down power still does nothing. Only way is to hold volume up and power for 3 vibrations then power back on its really annoying and must be due to some problem....?
Sent from my C6833 using Tapatalk
What firmware are you on?
.257 happened when was complete stock aswell @Lordmanhatten
Sent from my HTC One using Tapatalk
am going thru this currently ... and i cant do anything to the device at all! urs might work after the restart ... i've done the power button/volume up restart that didnt help ... did the emergency reset using the red button also didnt work ... the phone is running in the background as i can still receive whatsapp msgs but i cant view them as am receiving "inititalbootsetup" isnt responding either close or wait ... and again both of these options arent working ..
Go to settings and disable auto brightness. I'm not sure why it works, but after researching for a while on this same issue, this is the setting that worked for me. Try it and update us if it works.
Sent from my C6833 using XDA Premium 4 mobile app
Did you guys update to 257 without wiping? I didn't wipe, but there might be some bugs sticking around from 532. Do a factory reset (full wipe if you have recovery) and see if that solves it.
any updates on this issue .the device screen simply doesnt wake-up from sleep ,unless you hard reboot .
i'm on 290 stock ,and testing the auto brightness disable method.
update : issue persists with auto-brightness disabled .
Hmm, it has to be a software bug. I can't see how this could be a hardware issue. Have you tried everything? Wiping? Re-flashing? Flashing a different ROM?
I did still get it on stock rooted rom. Twice in a day
Sent from my C6833 using Tapatalk
Happened to me view times when i tried to play movies, weird thing its not all movies, just some of them. Then i tried to remember what did i just installed because it never happens before. For me it was Nooxzoid, i uninstall it, and it back to normal.
So maybe try to remember does it happened before or just recently, maybe some app went roque with your phone.
Sent from my C6806 using xda app-developers app
Old topic but this just happen to me. Screen went black and couldn't get it back still heard noises from speaker when got message but couldn't get screen on I tried red button and volume up but never worked. I had to remove sim which forced a reboot. Never installed anything recently on rooted. 532. I've had nothing but issues regarding this phone. Regretting getting it thought sony would make a better product then this.
Sent from my C6806 using XDA Premium 4 mobile app
Xyphir said:
Old topic but this just happen to me. Screen went black and couldn't get it back still heard noises from speaker when got message but couldn't get screen on I tried red button and volume up but never worked. I had to remove sim which forced a reboot. Never installed anything recently on rooted. 532. I've had nothing but issues regarding this phone. Regretting getting it thought sony would make a better product then this.
Sent from my C6806 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have it just once though two days ago. Force reboot it by the button i almost gone mad when it's still not working, but somehow after a minute, it's normal again. I don't know why. But in case of yours, try to upgrade to the latest ROM first. That might fix it for you. No point for rooting if you can't fix the problem so let it go.
Sent from my C6802 using xda app-developers app
Hello Good People,
Still having this issue and it seems to be getting worse
Did anyone find a solution?
T.I.A.