Any one else get black screen? - Sony Xperia Z Ultra

It's happened alot over past two weeks and it's now done it 3 times in past 2 1/2 days. Screen stays black press any button does nothing and hold down power still does nothing. Only way is to hold volume up and power for 3 vibrations then power back on its really annoying and must be due to some problem....?
Sent from my C6833 using Tapatalk

What firmware are you on?

.257 happened when was complete stock aswell @Lordmanhatten
Sent from my HTC One using Tapatalk

am going thru this currently ... and i cant do anything to the device at all! urs might work after the restart ... i've done the power button/volume up restart that didnt help ... did the emergency reset using the red button also didnt work ... the phone is running in the background as i can still receive whatsapp msgs but i cant view them as am receiving "inititalbootsetup" isnt responding either close or wait ... and again both of these options arent working ..

Go to settings and disable auto brightness. I'm not sure why it works, but after researching for a while on this same issue, this is the setting that worked for me. Try it and update us if it works.
Sent from my C6833 using XDA Premium 4 mobile app

Did you guys update to 257 without wiping? I didn't wipe, but there might be some bugs sticking around from 532. Do a factory reset (full wipe if you have recovery) and see if that solves it.

any updates on this issue .the device screen simply doesnt wake-up from sleep ,unless you hard reboot .
i'm on 290 stock ,and testing the auto brightness disable method.
update : issue persists with auto-brightness disabled .

Hmm, it has to be a software bug. I can't see how this could be a hardware issue. Have you tried everything? Wiping? Re-flashing? Flashing a different ROM?

I did still get it on stock rooted rom. Twice in a day
Sent from my C6833 using Tapatalk

Happened to me view times when i tried to play movies, weird thing its not all movies, just some of them. Then i tried to remember what did i just installed because it never happens before. For me it was Nooxzoid, i uninstall it, and it back to normal.
So maybe try to remember does it happened before or just recently, maybe some app went roque with your phone.
Sent from my C6806 using xda app-developers app

Old topic but this just happen to me. Screen went black and couldn't get it back still heard noises from speaker when got message but couldn't get screen on I tried red button and volume up but never worked. I had to remove sim which forced a reboot. Never installed anything recently on rooted. 532. I've had nothing but issues regarding this phone. Regretting getting it thought sony would make a better product then this.
Sent from my C6806 using XDA Premium 4 mobile app

Xyphir said:
Old topic but this just happen to me. Screen went black and couldn't get it back still heard noises from speaker when got message but couldn't get screen on I tried red button and volume up but never worked. I had to remove sim which forced a reboot. Never installed anything recently on rooted. 532. I've had nothing but issues regarding this phone. Regretting getting it thought sony would make a better product then this.
Sent from my C6806 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have it just once though two days ago. Force reboot it by the button i almost gone mad when it's still not working, but somehow after a minute, it's normal again. I don't know why. But in case of yours, try to upgrade to the latest ROM first. That might fix it for you. No point for rooting if you can't fix the problem so let it go.
Sent from my C6802 using xda app-developers app

Hello Good People,
Still having this issue and it seems to be getting worse
Did anyone find a solution?
T.I.A.

Related

Bizarre reboot

Hope this isnt a start of something, but my notification led went white, phone locked, blank screen and reboot
Sent from my X10i using XDA App
this is excactly what im getting to dude, been trying alllllllll day to get somewhere, and got no where.
first it was a single lock up with buzzing audio, not its just random blank screens, white led and reboot
been trying all day to fix this
im getting bizzre sound and my notification led is change colour(like red,blue,orange)
I had just started my phone up too. Looks like a new fault for the x10i then.
Sent from my X10i using XDA App
guys, post what firmware youre running so we can help
Sent from my X10i using XDA App
2'1 update 1
Sent from my X10i using XDA App
Ive had this for a couple months now, getting worse and worse, since 1.6, multiple re flashed etc. Never fixes, cant [lay games now it crashes and reboots certainly cant handle navigation! Seems to be a problem with the phones, waiting on a spare phone to use while I send mine back to SE. Very annoying sometimes it goes on a reboot cycle takes ages to come back up and keeps rebooting as soon as it starts. Always worse when plugged in to usb/wall
Hey i have been getting the same thing........ random reboots........ since i updated to 2'1. I flashed aosp firmware. Same thing there. Called SE, they said tht i might not have properly upgraded my phone, so come to SE Service Centre.
Sent from my AOSP on Xperia (US) using XDA App
I haven't had these strange reboots, but lately while manually rebooting my phone it hangs on the rogers white screen for ages.
So? No solution yet? Mine goes into reboot when being charged, specially when opening some apps. The battery then, too, gets overheated. Any solution?
Sent from my X10i using XDA App
Factory reset fixed my random reboot problem.......
i've tryed that about 30 odd times lol
More & more pple are having this problem...:
http://forum.xda-developers.com/showthread.php?t=831658
SE is completely ripping me off !!!
I went to their service centre, they told me my phone has been purchased outside my country and will have to pay for software restore and if hardware problem, 75% of mobile cost. It was purchased outside of my country, but I never had this problem with other electronic devices.

Install CANNOT be clicked

Did anybody here experience on SK17i that when you install an APK coming from say, a file explorer or even the "Application Installer", then you click on the program you want to install, you can't click the "Install" button?
I mean you can click it but it won't register. And there's nothing you can do about it, unless power cycle the phone, and randomly experience the issue again.
I am pretty sure that this is not a hardware problem as the touch screen works everywhere, only in Installation this problem comes up.
I noticed this on the stock .335 firmware, and now that I flashed the .368 I thought it was fixed, still there sometimes, randomly.
But when it works (immediately after a power cycle), it works just as normal.
Installations coming directly from Android Market does not have this problem.
I don't install/uninstall apps regularly so its not much of a big deal but I really find this strange. As I am not fond of doing reboots and waiting for phone to start up just to find out it has that issue again, what I do is just install using "adb install" when connected to my laptop.
Any similar experience, and how is this resolved?
i was .335 now .368 but i don't have this issue sorry.
I'm curious when you say reboot do you turn off the phone completely or you have an app.
in the market Fast Reboot closes all app but keeps phone still on. maybe that can help in some strange way instead of turning off the phone, if thats what you mean.
thanks for the response. like i said its rare i encounter this, but at some random instance it happens. if i had no choice i power cycle the phone (sorry i mentioned reboot in the 1st post), but it is power cycle. i know the "Fast Reboot" application, but what that does is just kill all apps, not really reboot
btw, a program that really reboots the phone on one click is "Reboot Control Widget", which I have installed (rarely used though) and it needs root.
Same issues have happened here randomly. I am running the .368 firmware with google market automatically updated to the newer version (the windows phone 7 like).
Nope. Didn't have this problem
Sent from my SK17i using XDA App
Could that be because the installation file is corrupted or invalid?
^ Not so, because after a power cycle, its almost 95% the error disappears and you can install it normally. Strange huh...
I have this issue sometime,which the version is 4.0.A.2.364
and will try the 2 'reboot' app mention in this post,thanks.
2 days ago my phone totally lost responsiveness of touch screen. As in touch screen dead. I'm sending it back today for seller to replace. Good thing I bought a cheap arc yesterday.
What's evident here now, is this issue could be telltale signs that eventually the touch screen will die so arrange for backup and warranty.
Sent from my LT15i using Tapatalk
jtdc said:
2 days ago my phone totally lost responsiveness of touch screen. As in touch screen dead. I'm sending it back today for seller to replace. Good thing I bought a cheap arc yesterday.
What's evident here now, is this issue could be telltale signs that eventually the touch screen will die so arrange for backup and warranty.
Sent from my LT15i using Tapatalk
Click to expand...
Click to collapse
Or you had a dud phone
Sent from my ST15i using xda premium
Yes that may be the case. In any case, because of that event, I was able to get a cheap Arc. Now i'm thinking which do I keep when the SK17i gets back.
Sent from my LT15i using Tapatalk
Just an update on this matter.
It seems the app "Screen Filter" which helps reduce the brightness contributes as one of the cause or maybe the main cause of this issue. I happened to observe it on Xperia Arc on rare occassions. When I turn off the app, Install clicking works afterwards.

[Q] Constant Rebooting

I'm wondering if anyone is having trouble with their phone rebooting constantly? I recently changed recoveries to 5.5.0.4, and now my phone reboots constantly. Never had this problem with the buggy no off-charging CWM (although I had the worst time getting my phone to boot after the battery died ), and I don't think I've changed anything else (same ROM) since then except recovery, but I don't think it's from recovery.
This is how it started: I was playing Tiny Tower last night to drain my battery, so I could have a fresh charge. When it got around 3% life, it rebooted, and now it has been rebooting whenever I turn the screen on for a few minutes. I tried fixing permissions and reinstalling NRGZ stock kernel, but it's still rebooting.
Has anyone else had this happen?
Edit: Went ahead and wiped everything and re-installed Energy ROM, and it seemed to have fixed the problem, but it just rebooted again. Starting to think it's a hardware problem now.
Also just for clarification, it's not a full reboot (no HTC splash screen); it just goes back to the boot animation.
Update: I went into the bootloader and did a factory reset and then wiped everything from CWM again and reinstalled Energy. I have slowly been restoring apps fron Titanium Backup, and I think the reboots were being caused by RootDim (possibly reacting negatively with NRGZ button backlight tweak). I'm not 100% sure about this, but it didn't start until I used RD to completely turn off the button lights. Anyways, the reboots seemed to have stopped for now...
I had a similar problem happening after I installed RootDim, but I never really inquired about it so I just left it uninstalled.
However, I saw on the forums that people solved these types of constant rebooting issues by going into CWM recovery > advanced > fix permissions.
I never tried it, but I kind of wish you didn't factory reset and reflash so you could give it a shot and let us know if it solves the problem
adslee said:
I had a similar problem happening after I installed RootDim, but I never really inquired about it so I just left it uninstalled.
However, I saw on the forums that people solved these types of constant rebooting issues by going into CWM recovery > advanced > fix permissions.
I never tried it, but I kind of wish you didn't factory reset and reflash so you could give it a shot and let us know if it solves the problem
Click to expand...
Click to collapse
I tried fix permissions, but it didn't work.
Are you sure you're flashing the kernel properly? Flash the ROM, then reboot the phone from recovery and let it boot before using the kernel flasher.
My buddy had a constant reboot issue (along with other issues) using that recovery when I tried rushing and flashing the kernel right after the ROM while still in recovery.
Sent from my HTC_Amaze_4G using Tapatalk
It was root dim that was causing the issue.
Sent from my HTC_Amaze_4G using Tapatalk
MildewMan said:
It was root dim that was causing the issue.
Sent from my HTC_Amaze_4G using Tapatalk
Click to expand...
Click to collapse
I used Morrislee's Mod init.post_boot.sh to just perm kill those lights
Sent from my HTC_Amaze_4G using Tapatalk 2
There are a few apps that have been noted to cause reboots. Unfortunately I heard Pandora was one of them. If you call T-Mobile tech they can give you short list of reboot app culprits.
Sent from my SGH-T989 using xda premium
glacierguy said:
I used Morrislee's Mod init.post_boot.sh to just perm kill those lights
Sent from my HTC_Amaze_4G using Tapatalk 2
Click to expand...
Click to collapse
Yeah I went back and pushed this to my phone. It works great!
Having same fake reboot prob too
I just bought an Amaze from Ebay and it is running Energy rom. Once a day, it goes to that boot up screen with the spinning rings. However it's not a full reboot like you said, it just freezes the phone then I have to take out the battery and restart it. I am not a developer, so I have to ask, what is root dim? Sounds like that might be my problem. How do I fix it?
Androidica said:
I just bought an Amaze from Ebay and it is running Energy rom. Once a day, it goes to that boot up screen with the spinning rings. However it's not a full reboot like you said, it just freezes the phone then I have to take out the battery and restart it. I am not a developer, so I have to ask, what is root dim? Sounds like that might be my problem. How do I fix it?
Click to expand...
Click to collapse
Go to energy Rom thread in dev section and flash the stock kernel using the stock kernel flasher in post 4
Rootdim is an app...
Sent from my HTC Amaze running Sense 3.5
Androidica said:
I just bought an Amaze from Ebay and it is running Energy rom. Once a day, it goes to that boot up screen with the spinning rings. However it's not a full reboot like you said, it just freezes the phone then I have to take out the battery and restart it. I am not a developer, so I have to ask, what is root dim? Sounds like that might be my problem. How do I fix it?
Click to expand...
Click to collapse
Like GlacierGuy said, RootDim is an app that I was using to shut the capacitive button lights off, but it was causing my phone to reboot. It's been fine ever since I took it off.

S3 Switches off??!!

I am increasingly wanting to revert back to my S2 after 2 days of owning the S3, and getting nowhere with syncing and settings, wifi/packet data recognition (or lack of), being able to continuously use apps, motion settings not working for me and keyboard fail!!!
I have been trying to backup the S3 for the last couple of hours to Kies and it seems to be taking its time, however it is still switched on which is a good start I think.
Biggest issue is using the keyboard in the txt message app and in forums/social sites. The keyboard is extremely slow and unresponsive (new issue started today) and then when I hit send/post etc.. the phone screen goes blank and the phone becomes unresponsive. I have had to either remove the battery, replace and switch he phone on or long hold the power button - 7-10 seconds. I don't think this is normal. I am yet to root the phone but I'm too scared to in case I brick it. Yesterday it randomly switched off but today it is not only random but when I try to post anything.
Motion settings are enabled (major feature I chose it for) and they're not working either.
:crying:
1Candy81 said:
I am increasingly wanting to revert back to my S2 after 2 days of owning the S3, and getting nowhere with syncing and settings, wifi/packet data recognition (or lack of), being able to continuously use apps, motion settings not working for me and keyboard fail!!!
I have been trying to backup the S3 for the last couple of hours to Kies and it seems to be taking its time, however it is still switched on which is a good start I think.
Biggest issue is using the keyboard in the txt message app and in forums/social sites. The keyboard is extremely slow and unresponsive (new issue started today) and then when I hit send/post etc.. the phone screen goes blank and the phone becomes unresponsive. I have had to either remove the battery, replace and switch he phone on or long hold the power button - 7-10 seconds. I don't think this is normal. I am yet to root the phone but I'm too scared to in case I brick it. Yesterday it randomly switched off but today it is not only random but when I try to post anything.
Motion settings are enabled (major feature I chose it for) and they're not working either.
:crying:
Click to expand...
Click to collapse
don't cry. just return the set. what you are facing is absolutely not a normal situation. You have got a faulty set. just return it instead of rooting or trying roms etc.
Sent from my GT-I9300 using xda app-developers app
Really thinking I might have to, but it was painstaking to sync all data, apps, photos etc from the S2. I was hoping it was an issue with not having day/sleep mode settings? Or some other simple issue that I've over looked
Sent from my GT-I9100 using Tapatalk 2
Definitely a faulty device return ASAP
Sent from my GT-I9300 using xda app-developers app
1Candy81 said:
Really thinking I might have to, but it was painstaking to sync all data, apps, photos etc from the S2. I was hoping it was an issue with not having day/sleep mode settings? Or some other simple issue that I've over looked
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
ignoring such simple settings don't result in such a mess. If the set is in warranty then let Samsung take care of it instead of you going through the trouble. If motion sensors are enabled but not working then it may be a hardware issue (faulty gyroscope).
Sent from my GT-I9300 using xda app-developers app
First thing to do: factory reset!
Then do not restore anything from your S2 and see if you still have these issues
-if you still have these issues: faulty device to return
-if your issues are gone: something went wrong when you restore from S2
I would like to add that if you have everything enabled you will get lag and freezes, try disabling some of the features...face awake, some of the motions etc, usually it is just a matter of setting up your phone right, it only has a certain amount of ram and all those fancy novelties use it up
In the middle of a factory reset. Only took 4 hours to back up the device. I'll try to disable some features and post an update with how I go. I really appreciate the advice
Sent from my GT-I9100 using Tapatalk 2
I think something went wrong with Kies. I uninstalled then reinstalled the program, rebooted the phone and slowly backed up only photos and contacts and everything is running ok now. Thanks for all the help and advice!
Sent from my GT-I9300T using Tapatalk 2
I tried to speak to the 'tech' in the Telstra shop and even while I was there it switched off and they had no clue, only offering advice of removing the battery and restarting the phone :what:
Figured I was best speaking to real experts...
Sent from my GT-I9300T using Tapatalk 2

Black screen while in call!

Ok I have a question, I have a really annoying bug while im in a call! The screen goes black as soon as I press the call button,the phone call is fine but when I come to end the call the screen is still black and I cant end the call because there is no response from the screen!! Is anyone else facing this problem? I hope somebody knows how to fix it.
Sent from my D6503 using XDA Free mobile app
I'm on .402 and I cannot duplicate the issue. What version is your phone on? Have you tried reinstall the system via sony update service?
Sent from my D6503 using Tapatalk
Im also on .402 im at work at the min so cant try anything until I get home. Just checked again and its ok now! But for how long I dont know. Its very annoying if its going to keep doing this!
Sent from my D6503 using XDA Free mobile app
Hmm...that's interesting. glad to hear it's okay now. It doesn't sound like a hardware problem to me. If it keeps happening, maybe try reinstalling the system. Remember to backup before you do the restore tho
P.S you might want to avoid sony Pc companion for backup. It failed to restore last time I tried and a lot of people reported that the app would freeze for quite a while (in some cases stayed frozen forever) if your backup is big.
Sent from my D6503 using Tapatalk
Are you covering the proximity sensor?
Same here..
Finally got my recently bought 2nd hand (still only 3 months old) Z2 after service because the previous owner had forgoten the mini-sim adaptor attached inside the sim tray...
I really have the same problem with my phone... ! Everytime i call or answer a call the screen goes black and i can't do anything... Except some times double pressing the power button brings up the screen, but not always !
Any ideas? Thank you.

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