Hope this isnt a start of something, but my notification led went white, phone locked, blank screen and reboot
Sent from my X10i using XDA App
this is excactly what im getting to dude, been trying alllllllll day to get somewhere, and got no where.
first it was a single lock up with buzzing audio, not its just random blank screens, white led and reboot
been trying all day to fix this
im getting bizzre sound and my notification led is change colour(like red,blue,orange)
I had just started my phone up too. Looks like a new fault for the x10i then.
Sent from my X10i using XDA App
guys, post what firmware youre running so we can help
Sent from my X10i using XDA App
2'1 update 1
Sent from my X10i using XDA App
Ive had this for a couple months now, getting worse and worse, since 1.6, multiple re flashed etc. Never fixes, cant [lay games now it crashes and reboots certainly cant handle navigation! Seems to be a problem with the phones, waiting on a spare phone to use while I send mine back to SE. Very annoying sometimes it goes on a reboot cycle takes ages to come back up and keeps rebooting as soon as it starts. Always worse when plugged in to usb/wall
Hey i have been getting the same thing........ random reboots........ since i updated to 2'1. I flashed aosp firmware. Same thing there. Called SE, they said tht i might not have properly upgraded my phone, so come to SE Service Centre.
Sent from my AOSP on Xperia (US) using XDA App
I haven't had these strange reboots, but lately while manually rebooting my phone it hangs on the rogers white screen for ages.
So? No solution yet? Mine goes into reboot when being charged, specially when opening some apps. The battery then, too, gets overheated. Any solution?
Sent from my X10i using XDA App
Factory reset fixed my random reboot problem.......
i've tryed that about 30 odd times lol
More & more pple are having this problem...:
http://forum.xda-developers.com/showthread.php?t=831658
SE is completely ripping me off !!!
I went to their service centre, they told me my phone has been purchased outside my country and will have to pay for software restore and if hardware problem, 75% of mobile cost. It was purchased outside of my country, but I never had this problem with other electronic devices.
Related
My aunt is using this phone. She told me that her phone will have a sudden shutdown about 2-3 times a day and will get very hot when she woke up in the morning.
Since she does not know anything advanced, she is using the stock rom came with the Ace since day one and i have not done any modifications to it.
Any idea why?
LuffyPSP said:
My aunt is using this phone. She told me that her phone will have a sudden shutdown about 2-3 times a day and will get very hot when she woke up in the morning.
Since she does not know anything advanced, she is using the stock rom came with the Ace since day one and i have not done any modifications to it.
Any idea why?
Click to expand...
Click to collapse
I have heard of samsung phone getting hot...but never heardof shutdown phone
Sent from my GT-S5830 using XDA App
Maybe reflashing the phone to the latest firmware can resolve this issue.
Sent from my GT-S5830 using Tapatalk
Wifi settings...
In detailed WIFI settings set sleep mode as: never. For me is work.
is your Aunt that techie of a person? if not she's probably leaving a lot of things running in background, maybe Wifi left on, GPS on, 3G connection active etc. that could lead to CPU being busy causing the heat-ups and auto-shutdown (this is actually a safety feature to avoid damaging your processor)
Maybe she closes apps with home button
XDA ♥
I find it heats up when charging if i'm using it. But not too bad. As phones get more like laptops i assume we will get the same issues.
Sent from my GT-S5830 using XDA Premium App
Did anybody here experience on SK17i that when you install an APK coming from say, a file explorer or even the "Application Installer", then you click on the program you want to install, you can't click the "Install" button?
I mean you can click it but it won't register. And there's nothing you can do about it, unless power cycle the phone, and randomly experience the issue again.
I am pretty sure that this is not a hardware problem as the touch screen works everywhere, only in Installation this problem comes up.
I noticed this on the stock .335 firmware, and now that I flashed the .368 I thought it was fixed, still there sometimes, randomly.
But when it works (immediately after a power cycle), it works just as normal.
Installations coming directly from Android Market does not have this problem.
I don't install/uninstall apps regularly so its not much of a big deal but I really find this strange. As I am not fond of doing reboots and waiting for phone to start up just to find out it has that issue again, what I do is just install using "adb install" when connected to my laptop.
Any similar experience, and how is this resolved?
i was .335 now .368 but i don't have this issue sorry.
I'm curious when you say reboot do you turn off the phone completely or you have an app.
in the market Fast Reboot closes all app but keeps phone still on. maybe that can help in some strange way instead of turning off the phone, if thats what you mean.
thanks for the response. like i said its rare i encounter this, but at some random instance it happens. if i had no choice i power cycle the phone (sorry i mentioned reboot in the 1st post), but it is power cycle. i know the "Fast Reboot" application, but what that does is just kill all apps, not really reboot
btw, a program that really reboots the phone on one click is "Reboot Control Widget", which I have installed (rarely used though) and it needs root.
Same issues have happened here randomly. I am running the .368 firmware with google market automatically updated to the newer version (the windows phone 7 like).
Nope. Didn't have this problem
Sent from my SK17i using XDA App
Could that be because the installation file is corrupted or invalid?
^ Not so, because after a power cycle, its almost 95% the error disappears and you can install it normally. Strange huh...
I have this issue sometime,which the version is 4.0.A.2.364
and will try the 2 'reboot' app mention in this post,thanks.
2 days ago my phone totally lost responsiveness of touch screen. As in touch screen dead. I'm sending it back today for seller to replace. Good thing I bought a cheap arc yesterday.
What's evident here now, is this issue could be telltale signs that eventually the touch screen will die so arrange for backup and warranty.
Sent from my LT15i using Tapatalk
jtdc said:
2 days ago my phone totally lost responsiveness of touch screen. As in touch screen dead. I'm sending it back today for seller to replace. Good thing I bought a cheap arc yesterday.
What's evident here now, is this issue could be telltale signs that eventually the touch screen will die so arrange for backup and warranty.
Sent from my LT15i using Tapatalk
Click to expand...
Click to collapse
Or you had a dud phone
Sent from my ST15i using xda premium
Yes that may be the case. In any case, because of that event, I was able to get a cheap Arc. Now i'm thinking which do I keep when the SK17i gets back.
Sent from my LT15i using Tapatalk
Just an update on this matter.
It seems the app "Screen Filter" which helps reduce the brightness contributes as one of the cause or maybe the main cause of this issue. I happened to observe it on Xperia Arc on rare occassions. When I turn off the app, Install clicking works afterwards.
I've had the phone for 5 days, and I've gotten about 5 restarts.
It happens when I'm doing something. Playing with ring tones, playing a poker game app...
Just wondering if it's happened to anyone else, and if it's hardware or software related.
EDIT: 9/29/2011
I've had the phone for about 2 weeks now. The past week, I've not had any restarts. Don't know what's changed. I think there was an OTA update about last week. I"ve been using it as much as I had been - web browser, angry birds, email, etc...
Oh, about last week I also re-seated the battery. Don't know if that does anything, since the battery seem like it was seated fine. But someone recommended it. Could just be a fluke.
So, one way or another, the random restarts seem to have solved itself.
Me also
Had mine for about a week and has rebooted at least 5 times. Phone seems to hang and then rebooted.
I am coming from an EVO which never had these problems. Thought about trying a Samsung or another Photon
Yea, just yesterday when I was using my flashlight app for a few minutes. It has mostly happened when I used the led flash as a flashlight. It doesn't matter which app I use, it just restarts sometimes.
And also when I was playing a game today.
coachclass said:
I've had the phone for 5 days, and I've gotten about 5 restarts.
It happens when I'm doing something. Playing with ring tones, playing a poker game app...
Just wondering if it's happened to anyone else, and if it's hardware or software related.
Click to expand...
Click to collapse
Had mine for over 2 weeks without any random restarts
Sent from my MZ604 using xda premium
Had mine over a month, no problems at all.
Sent from my MB855 using Tapatalk
I have had mine for over a month also and have had one restart..... but then again every phone I have ever had restarted on its own at some point. By far this has been the best phone yet.
Had restarts and a few lock ups everyday. Got a replacement and no issues since.
Sent from my MB855 using XDA App
None for me after 3 weeks.
My EVO 3D used to do it once in a while when it would lose a signal.
Those who don't have random restarts hardly at all...are you installing apps and using the phone fairly heavily?
I'm wondering if this is a hardware of software issue.
Try re-seating your battery and make sure the back is on good.I was having the restart issue and it ended up being that the rep that initially started the phone up didn't put the battery door on correctly.
Sent from my MB855 using Tapatalk
I have a lot of software installed and use the phone heavily, I am running stock unrooted rom.
cornelious2 said:
Try re-seating your battery and make sure the back is on good.I was having the restart issue and it ended up being that the rep that initially started the phone up didn't put the battery door on correctly.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
Exactly. I've only had one random restart, after the OTA, but I chalk it up to the heat wave where I was working. Poor Mo-Pho got up to 119 degrees.
I would also suggest a factory reset and wipe of the internal SD, a lot of times the testing of each phone before they're put in the box can cause issues.
Pew! Pew! Pew! From my Mo-Pho!
http://android-gz.com
no problems here. love this phone!
Me I am facing this issue since I got the phone I am at that point of replace the unit or order other phone!
What do you think?
I am really so pissed how is that you see only good comments on this phone and no body mention this known issue on thos youtubbie crappy videos...
I cant believe that I paid good money for this phone and I am not the only one with the issue. Sad thing no body know if this is HW or Sorftware!
I have no problem fixing the software... we really need the hackers spending some time debugging this issue.
Had my phone for a month, and have had 3. I am a heavy user so I expect it. Best phone I ever had.
Sent from my MoPho using the XDA Premium app
Same has been happening to my friends phone
Sent from my MB855 using xda premium
Ive had my phone for about a month, probably had 7 or 8 restarts total since I got it, two in one day during the first week but it seems better after the second OTA update. For the past two weeks I've only had two restarts. Each time it restarted I was playing angry birds and had let the phone got to sleep while in the middle of playing. When I woke it up it restarted. Sounds software related to me. Im rooted but not unlocked. I love this phone!
I get over 1 a day. Its sad. Def gonna get a replacement when I get the time
Sent from my MB855 using Tapatalk
I get atleast one a day. I don't notice because at home I set my phone down a lot. It gets worse when im on the phone surfing the web. Then it seems to do it more often. Yesterday it rebooted three times in one hour. It gets annoying but im past my 30 days to return plus Sprint doesn't have any other phone that interests me.
Sent from my Photon.
I have the reboot issue, but I have narrowed it down. DEVS TAKE A LOOK!!
So far I can get a 100% repro of this issue if
1. I am on WIFI for DATA and make or receive a call.
2. then leave WIFI area and attempt to call out, TXT or use 3G data.
3. phone will reboot every time when that occurs.
60% repro of reboot issue with the fallowing.
1. make or receive call with WIFI on but not attached to network.
2. go into WIFI range of a known(not new!) WIFI hotspot and phone attaches to WIFI on it's own.(this will sometimes cause the WIFI, 3G, and phone signal to all appear in the task bar at the same time)
3. make a phone call, txt or turn off WIFI then attempt to use 3G data and phone will reboot.
Also this is VERY IMPORTANT!! The conditions above will not cause the reboot on it's own. If you have data updates off or leave WIFI off all day then you might never see this. Also VERY important if you receive a call when attached to WIFI and then use your phone for data only you will not get the reboot right away it may take upto 30-40 min. Also important, if you attempt to do either repro above via making a phone call you will see the dialer get stuck at "connecting" in the upper left hand side, but it will never go to "connected" and hitting anything on the dialer or the back button will not help only home, but you will notice nothing on the phone will work anymore. This will ultimately lead to a reboot!
Here is the problem as I have trouble shot the living crap out of this and it seem that either the voice/3G radio is locking up or the dialer is crapping out.
Also on a side note that when the dialer is stuck on "connecting" if you force stop the dialer it does nothing, but if you force stop the "dialer storage" it will kill the dialer, but you will still get a reboot at some point after that.
So now we know where to look at for this issue. Can any of the devs look into this as I am not sure where to go from here, but this IS the problem everyone is seeing and can be hardware or software.
It's happened alot over past two weeks and it's now done it 3 times in past 2 1/2 days. Screen stays black press any button does nothing and hold down power still does nothing. Only way is to hold volume up and power for 3 vibrations then power back on its really annoying and must be due to some problem....?
Sent from my C6833 using Tapatalk
What firmware are you on?
.257 happened when was complete stock aswell @Lordmanhatten
Sent from my HTC One using Tapatalk
am going thru this currently ... and i cant do anything to the device at all! urs might work after the restart ... i've done the power button/volume up restart that didnt help ... did the emergency reset using the red button also didnt work ... the phone is running in the background as i can still receive whatsapp msgs but i cant view them as am receiving "inititalbootsetup" isnt responding either close or wait ... and again both of these options arent working ..
Go to settings and disable auto brightness. I'm not sure why it works, but after researching for a while on this same issue, this is the setting that worked for me. Try it and update us if it works.
Sent from my C6833 using XDA Premium 4 mobile app
Did you guys update to 257 without wiping? I didn't wipe, but there might be some bugs sticking around from 532. Do a factory reset (full wipe if you have recovery) and see if that solves it.
any updates on this issue .the device screen simply doesnt wake-up from sleep ,unless you hard reboot .
i'm on 290 stock ,and testing the auto brightness disable method.
update : issue persists with auto-brightness disabled .
Hmm, it has to be a software bug. I can't see how this could be a hardware issue. Have you tried everything? Wiping? Re-flashing? Flashing a different ROM?
I did still get it on stock rooted rom. Twice in a day
Sent from my C6833 using Tapatalk
Happened to me view times when i tried to play movies, weird thing its not all movies, just some of them. Then i tried to remember what did i just installed because it never happens before. For me it was Nooxzoid, i uninstall it, and it back to normal.
So maybe try to remember does it happened before or just recently, maybe some app went roque with your phone.
Sent from my C6806 using xda app-developers app
Old topic but this just happen to me. Screen went black and couldn't get it back still heard noises from speaker when got message but couldn't get screen on I tried red button and volume up but never worked. I had to remove sim which forced a reboot. Never installed anything recently on rooted. 532. I've had nothing but issues regarding this phone. Regretting getting it thought sony would make a better product then this.
Sent from my C6806 using XDA Premium 4 mobile app
Xyphir said:
Old topic but this just happen to me. Screen went black and couldn't get it back still heard noises from speaker when got message but couldn't get screen on I tried red button and volume up but never worked. I had to remove sim which forced a reboot. Never installed anything recently on rooted. 532. I've had nothing but issues regarding this phone. Regretting getting it thought sony would make a better product then this.
Sent from my C6806 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have it just once though two days ago. Force reboot it by the button i almost gone mad when it's still not working, but somehow after a minute, it's normal again. I don't know why. But in case of yours, try to upgrade to the latest ROM first. That might fix it for you. No point for rooting if you can't fix the problem so let it go.
Sent from my C6802 using xda app-developers app
Hello Good People,
Still having this issue and it seems to be getting worse
Did anyone find a solution?
T.I.A.
Yet another problem with my device: random reboots. No matter what I'm doing, lots of apps open or only one, battery high or low: the screen goes black, the red LED blinks a few times and off the device goes. Any other people experiencing the same?
You most certainly have a faulty unit.
It happened once. I got the phone on Tuesday. I was reading on Flipboard. Let's see how it goes.
Sent from my E5823 using XDA Free mobile app
it happened to me too, it was within 7 days period so i exchanged it for another one, the new one has been problem free
one of my friend also had random rebooting problem on her z3c and she sent it in twice for repair without success, if i didn't hear her case i wouldn't have demanded an exchange
Happened to me too, listening to music with my headphones, I pause the music to talk to someone, 5 minutes later press the headphones button to play, nothing happens and when I check the phone it was rebooting. Hasn't happened again yet, was 7 days ago
My phone has rebooted maybe 5 times in two weeks. Usually phone has been idling on table.
Sent from my iPad using Tapatalk
Seeing all responses here, it doesn't look very promising... I dont want to send it back yet, because the "service and repair" here in NL is a joke. They do a factory reset, say everything is fixed and send it back to you. I've experienced this before several times with my Z3c...
Hope a sofware update gets rid of these blackouts and bugs.
I got zero reboots after 1 week so i wanted to let you know because its to easy to get negative things out while the people with no problems dont come to the web because they have no reason yet
I had this problem, I fixed it by flashing latest build from xperifirm, and
I also had noticed media storage app using 1gb of memory so I forced close n cleared data and problem has gone.
karimero said:
Seeing all responses here, it doesn't look very promising... I dont want to send it back yet, because the "service and repair" here in NL is a joke. They do a factory reset, say everything is fixed and send it back to you. I've experienced this before several times with my Z3c...
Hope a sofware update gets rid of these blackouts and bugs.
Click to expand...
Click to collapse
that's exactly what they did for my friend's z3c, they kept believing it was a simple software problem, you gotta be tough to get more
like the other guy said, my first z5c would reboot just sitting on the table doing nothing, i suspect this might be more than software
Ill repeat, mine does not reboot for itself, and if would be, its an obvious sign 1) you did something what the device doesnt like, 2) you clearly have a faulty unit. Peace of cake, nothing to worry about, just exchange it and voila.
I've been having this problem on my brand new Z5 as well. I bought it from Clove so I really don't want to have to send it back. Gonna try and see if I can narrow down the cause or try to see how I could fix it (factory reset, reflashing the stock firmware or whatever).
Really hope it clears up.
Edit: So I repaired via PC Companion and I don't want to speak too soon but it looks like it's all good. The first time it happened was after installing a bunch of apps, including some older ones as well as some obscure ones. It's entirely possible that one of those apps were at fault. I've tried my hardest to replicate the issue since the repair (and being much more conservative with the apps that I've installed) and I haven't seen it happen once. I'm definitely hopeful now that it was an app-related issue and not a hardware one.
Sent from my Xperia Z using Tapatalk
Just out of curiousity..
What color is your device and from where did you purchase it?
Ive been hearing about faulty white Z5Cs which Sony acknowledged even.
Mine is black. But I have only had one spontaneous reboot the second day after I bought it. 3 weeks now and it hasn't happened again.
Sent from my E5823 using XDA Free mobile app
Mine is black color.
I have it since 4 days, and it already rebooted three times randomly ...
I don't know if I'll keep this phone or resend back and have an other brand device.
It happened with my white one when I had my SD card plugged in. I sent it back and got a new one
Mine's black and it never rebooted on its own
Black Z5C. I've been getting that kind of reboot regardless of repairing via PC Companion, or build number.
Any thoughts on what might be the issue?
Also, off topic, I believe I have two dead pixels (installed Screen test, and two pixels can't reproduce blue color) and I was wondering if that was an issue that might get me a new phone or just repair (it's been 2 months since I got it)?
I've had it for a month and maybe have gotten one or two reboots. I recently took a week long vacation and got 4 or 5 freeze/reboots. I'd be viewing photos, taking a picture, recording 4k and it would freeze. Power button could still bring up the menu but screen is not responsive. Eventually it reboots with the red led flashing. Only one it just rebooted with no warning
I have between 0 to 3 restarts/day. Sometime it crashes and freezes in the crash without restart. That is very nasty. I'll try to track it down.