Turns out TEP was not added when we got our phones.
I called and had them add it. Still $7!
sent from my 3D
novanosis85 said:
Turns out TEP was not added when we got our phones.
I called and had them add it. Still $7!
sent from my 3D
Click to expand...
Click to collapse
You had the option to add it during the online activation or phone activation. I also hope people remembered to save that 6 digit password they gave you in the activation. That was your MSL code.
Sorry What is TEP??
Total Equipment Protection
DozeBeatS said:
Total Equipment Protection
Click to expand...
Click to collapse
Yup aka Insurance/in store repairs. $100 deductible on any insurance claim, and no charge for any repairs or replacements if it's not an insurance claim.
donatom3 said:
You had the option to add it during the online activation or phone activation. I also hope people remembered to save that 6 digit password they gave you in the activation. That was your MSL code.
Click to expand...
Click to collapse
I had no option
sent from my 3D
novanosis85 said:
I had no option
sent from my 3D
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Click to collapse
Really when I confirmed my plan it showed me that as an option to uncheck. Mine was already checked cuz I had it on for my Evo.
mine is still on my account, no changes.
^^ wot they said.
I ordered with my phone so I must have missed it.
sent from my 3D
novanosis85 said:
I ordered with my phone so I must have missed it.
sent from my 3D
Click to expand...
Click to collapse
Maybe you were so excited while activating it. For me it was on the screen that had the $10 Premium Data charge. There were other items you could have added at that time including the Sprint roadside assistance and some other stuff.
I think it's good you pointed this out, as for any high end phone I think it's money well spent.
Plus one advantage to TEP over manufacturer warranty is you never have to hear Sprint say, we need to have HTC take care of this.
i dont understand why anyone would want TEP. i mean the phone is under warranty for 1 year, after 1 year you'll prolly get a new phone anyways. if you wait until your 2 year contract then its a little under $200 and you can get a new phone when your 2 year contract is up.
Correct me if I am wrong, but doesn't the warranty just cover device defect? The TEP covers if you throw the phone into the Pacific. When I find out it can't be rooted, for instance.
unknown1205 said:
i dont understand why anyone would want TEP. i mean the phone is under warranty for 1 year, after 1 year you'll prolly get a new phone anyways. if you wait until your 2 year contract then its a little under $200 and you can get a new phone when your 2 year contract is up.
Click to expand...
Click to collapse
http://shop2.sprint.com/en/services/service_repair/in_store_service.shtml
That shows the difference. You get more service from Sprint themselves if you have TEP, otherwise your warranty is with HTC not Sprint so it takes longer to get taken care of.
unknown1205 said:
i dont understand why anyone would want TEP. i mean the phone is under warranty for 1 year, after 1 year you'll prolly get a new phone anyways. if you wait until your 2 year contract then its a little under $200 and you can get a new phone when your 2 year contract is up.
Click to expand...
Click to collapse
TEP covers a lot more than warranty items. Warranty is manufacture defects not dropping your phone in the toilet, running it over with your car, dropping it on the pavement, or having it stolen. Good luck getting a new phone under any of those conditions. You will be out $600 bucks. Plus with TEP (@$100.00) I will get a replacement phone the next business day.
Mine is still on my account
Sent from my Evo3d
unknown1205 said:
i dont understand why anyone would want TEP. i mean the phone is under warranty for 1 year, after 1 year you'll prolly get a new phone anyways. if you wait until your 2 year contract then its a little under $200 and you can get a new phone when your 2 year contract is up.
Click to expand...
Click to collapse
Im clumsy and forgetful.. ive used TEP to replace my lost/stolen/damaged phone for every model ive owned lol
o0adam0o said:
Im clumsy and forgetful.. ive used TEP to replace my lost/stolen/damaged phone for every model ive owned lol
Click to expand...
Click to collapse
Did it cost you $100 each time?
balistc said:
Did it cost you $100 each time?
Click to expand...
Click to collapse
Yup.. altho i think i my HTC Mogul was $50.. dont remember.
I got a case and screen protector already.. putting it on my Evo 3D in the store!
balistc said:
Did it cost you $100 each time?
Click to expand...
Click to collapse
$100 is still cheaper than the $549 you need to buy a new evo outright.
Related
Just got my order number to get my new replacement evo. The csr told me that the defective unit has to be received by Sprint within 35 days or a maximum non-return fee of $350 will be charged to my account. Has anyone ever not returned their phone? Any negative side effects of not returning a phone that retails for $550 when it can be sold for more than the non-return fee of $350?
Sent from my EVO using Tapatalk 2
My guess would be that once you activate the replacement the ESN of the other phone would be flagged as bad if not returned. I could be wrong.....but so is this idea.
jayjam99 said:
My guess would be that once you activate the replacement the ESN of the other phone would be flagged as bad if not returned. I could be wrong.....but so is this idea.
Click to expand...
Click to collapse
Oh yeah, don't get me wrong, this is a bad idea! I was just wondering if anyone had done this before.
Well seeing how you paid 200 the 350 charged to your account would mean you paid 550 for the phone as long as you paid it I would think the esn would be good lol
I think as long as you pay the $350 the ESN should be fine.
When my OG evo broke i got a replacement phone and my phone was due back on a certain date. i forgot the date but lets just say it was due oct 20th. i didnt send my phone back for like 2 months lol. they kept sending me letters and calling me. 3 months in i called them and was like i dont have a shipping label can i get one? they sent me one and extended my return date even more. i sent it in once i got the label.
Maybe I'm missing the point but if its defective why would you want to keep it?!?
Sent from my EVO
raiderep said:
Maybe I'm missing the point but if its defective why would you want to keep it?!?
Sent from my EVO
Click to expand...
Click to collapse
This.
If it's defective, what makes you think you're gonna get $550 for it?
You may only get $350 lol.
raiderep said:
Maybe I'm missing the point but if its defective why would you want to keep it?!?
Sent from my EVO
Click to expand...
Click to collapse
Its one of those OCD defective. Only defective t'ill I get another one.
shook187 said:
Its one of those OCD defective. Only defective t'ill I get another one.
Click to expand...
Click to collapse
I won't say it's perfect, but it works as it should. The camera button is very loose.
And also, if I have 2 evo LTE's that I paid $550 for (including $350 non-return fee and $199.99 cost of the phone), that would mean I have one Evo remaining, and therefore would not lose any money.
Just a thought. Thanks for the input guys.
So you did a claim cause of a loose camera button. But you're willing to keep it and sell it as in good working order.
Like I said its a OCD defective.
I tried doing that with my mogul they charged me took me 2 months to get the refund. If they did it back in 2007 chances are they'll do it now. Don't test your luck
Sent from my PG41200 using xda premium
I call shenanigans!
I have an Evo with a loose screen in the lower left corner. After about 2 hours of being disconnected, reconnected, and transfered I was told I have 14 days from date of receiving the phone to return it. If I would like to get another Evo sent as a replacement, I need to give them a credit card # for $549 and they'll send me my new phone! Then credit my bill 2-3 cycles from now!
You believe that crap?
So, after we laughed at that ridiculous statement she told me, she made an E-Ticket for me that dates today. So I can wait for the release date and get a NEW replacement from the store. She couldn't believe it either.
So, if anyone needs a replacement phone before the launch date, good luck! It's a complete nightmare.
Sent from my EVO 4G LTE Outlaw
mrshades812 said:
I call shenanigans!
I have an Evo with a loose screen in the lower left corner. After about 2 hours of being disconnected, reconnected, and transfered I was told I have 14 days from date of receiving the phone to return it. If I would like to get another Evo sent as a replacement, I need to give them a credit card # for $549 and they'll send me my new phone! Then credit my bill 2-3 cycles from now!
You believe that crap?
So, after we laughed at that ridiculous statement she told me, she made an E-Ticket for me that dates today. So I can wait for the release date and get a NEW replacement from the store. She couldn't believe it either.
So, if anyone needs a replacement phone before the launch date, good luck! It's a complete nightmare.
Sent from my EVO 4G LTE Outlaw
Click to expand...
Click to collapse
Thanks. My replacement is in the mail.
Sent from my EVO using Tapatalk 2
mrshades812 said:
I call shenanigans!
I have an Evo with a loose screen in the lower left corner. After about 2 hours of being disconnected, reconnected, and transfered I was told I have 14 days from date of receiving the phone to return it. If I would like to get another Evo sent as a replacement, I need to give them a credit card # for $549 and they'll send me my new phone! Then credit my bill 2-3 cycles from now!
You believe that crap?
So, after we laughed at that ridiculous statement she told me, she made an E-Ticket for me that dates today. So I can wait for the release date and get a NEW replacement from the store. She couldn't believe it either.
So, if anyone needs a replacement phone before the launch date, good luck! It's a complete nightmare.
Sent from my EVO 4G LTE Outlaw
Click to expand...
Click to collapse
I was transferred to escalations and got a replacement shipped to me right away, should be here tomorrow.. No prepayment required.
Gordon Ramsay said:
I was transferred to escalations and got a replacement shipped to me right away, should be here tomorrow.. No prepayment required.
Click to expand...
Click to collapse
Escalations or Retention? Just curious because I have been getting the run around here.
Just want to know what to ask for when calling, thanks.
mrshades812 said:
Escalations or Retention? Just curious because I have been getting the run around here.
Just want to know what to ask for when calling, thanks.
Click to expand...
Click to collapse
Refuse tech support and refuse taking it into a service center. Find a hardware defect. As the last resort say either send a replacement or you want to return the phone for a full refund and your upgrade reinstated. I did not have to say this last part but it would have been next.
Sent from my EVO using Tapatalk 2
chasoo said:
Refuse tech support and refuse taking it into a service center. Find a hardware defect. As the last resort say either send a replacement or you want to return the phone for a full refund and your upgrade reinstated. I did not have to say this last part but it would have been next.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Thats what they offered me also! They said send it back, and they'll refund my money and give me back my upgrade.
mrshades812 said:
Escalations or Retention? Just curious because I have been getting the run around here.
Just want to know what to ask for when calling, thanks.
Click to expand...
Click to collapse
The guy literally answered the phone "escallations" and was kissing my ass the entire time. I never got evil with anybody...maybe because it was memorial day? lol I dunno...
Gordon Ramsay said:
The guy literally answered the phone "escallations" and was kissing my ass the entire time. I never got evil with anybody...maybe because it was memorial day? lol I dunno...
Click to expand...
Click to collapse
I got my replacement ordered through escalations today too. Said I should get it in 2-5 days (we'll see about that) and that I have 35 some odd days to return the defective unit.
I've received a replacement for a lost Evo 3D. The replacement is an E4GT.
I then found the lost phone.
Question is, can I send Asurion the previously-lost Evo 3D in the return envelope? It has a funky screen (though I think it's the mainboard, as about 20% of the time when powering on the screen, it's heavily flickering/artifacting) and I'd really rather have the E4GT.
Keep both, use 1 for spare as long as u have not had to pay for the replacement
Sent from my HTC EVO 3D X515m using xda premium
You can send it back, however as you claimed it as lost they will lost likely not expect a return as that's what your paying for.
However I would expect that the IMEI on that phone (or whatever Sprint tracks) will be blacklisted after that. I think you could still use it on Boost/etc though, not sure on that though.
ssmercurys said:
You can send it back, however as you claimed it as lost they will lost likely not expect a return as that's what your paying for.
However I would expect that the IMEI on that phone (or whatever Sprint tracks) will be blacklisted after that. I think you could still use it on Boost/etc though, not sure on that though.
Click to expand...
Click to collapse
If your other phone was reported lost/stolen and a replacement issued, the IMEI will be blocked on the lost phone. Sprint rarely if ever unblocks a reported lost phone. You can flash it to some other carrier as mercury said, that is about the options.
Actually, the "contract" you sign with Asurion when you make a claim says that the lost phone IS property of Asurion, and if it is ever found, you are to return it to them. Contact them to get a return envelope. As stated above, the ESN will be blocked, so you can't activate it anyway.
Or, if you are dishonest, you could sell it for parts on eBay to make back some of your deductible. Not that I would personally.
Sent from my PG86100
Wait, they gave you an EVO 4G LTE? They have them in stock? Wow, looks like no one has a straight story there. I had to have my original EVO 3D replaced last week. Called on Wed about it, was told it was on back order and I'd get a "NEW" model. Got a "refurbished" on Friday which had problems. Called again, got another refurbished phone yesterday... Asked them several times to just send me an upgraded model if they kept putting me on the back order list, and they said they had NONE. Figures...
Yea, I was wondering what a E4GT is???
eXplicit815 said:
Wait, they gave you an EVO 4G LTE? They have them in stock? Wow, looks like no one has a straight story there. I had to have my original EVO 3D replaced last week. Called on Wed about it, was told it was on back order and I'd get a "NEW" model. Got a "refurbished" on Friday which had problems. Called again, got another refurbished phone yesterday... Asked them several times to just send me an upgraded model if they kept putting me on the back order list, and they said they had NONE. Figures...
Click to expand...
Click to collapse
No, the Epic 4G Touch
Guess I could have said Galaxy S2
eXplicit815 said:
Wait, they gave you an EVO 4G LTE? They have them in stock? Wow, looks like no one has a straight story there. I had to have my original EVO 3D replaced last week. Called on Wed about it, was told it was on back order and I'd get a "NEW" model. Got a "refurbished" on Friday which had problems. Called again, got another refurbished phone yesterday... Asked them several times to just send me an upgraded model if they kept putting me on the back order list, and they said they had NONE. Figures...
Click to expand...
Click to collapse
I believe he means the Epic 4g. And I hear you on the refurbs. My original evo got replaced with 5 different refurbs, all had major defects. They finally got my a new 3d and no problems so far.
Jed Dignazio said:
Yea, I was wondering what a E4GT is???
Click to expand...
Click to collapse
Epic 4g touch
Sent from my EVO 4G using XDA
evo4gnoob said:
Epic 4g touch
Sent from my EVO 4G using XDA
Click to expand...
Click to collapse
Hmm, Im thinking mine is broken all of a sudden...
Jed Dignazio said:
Hmm, Im thinking mine is broken all of a sudden...
Click to expand...
Click to collapse
I was happy, I was getting sick of the 3D's crappy screen with the almost non-existent viewing angle.
Oh, I feel stupid now...
I found confirmation that you ARE supposed to turn in your lost phone, if you find it. This is written on the paper that comes with the replacements:
"Found or recovered equipment replaced by Asurion is the property of the insurance program and must be returned and can not be reactivated."
I don't think anything has changed in two years, but a while back I lost my blackberry bold 9700, got a replacement through insurance, found my old one, both worked, but ended up selling both through ebay. As far as I know they only block ESN numbers through CDMA providers. I have never heard someone buy a GSM phone and have it not be able to be activated.
My question is, has there been any change to this since 2010? Or is it different from iPhones/Androids? It seems to me, A) Insurion gets their monthly payment, and the deductible, so they get all their money, so chances are they don't really care. and B) if someone buys the "lost/stolen" phone, now they have to sign up for a contract with the carier, which gets them more money, so they probably don't care either.
I hope they read this thread and file lawsuits with every single one of you. IT'S PEOPLE LIKE YOU THAT RUIN INSURANCE COMPANIES! AND COST US HONEST PEOPLE MORE MONEY! then again, I don't pay insurance because I DON'T BREAK MY PHONE!
runcool said:
I hope they read this thread and file lawsuits with every single one of you. IT'S PEOPLE LIKE YOU THAT RUIN INSURANCE COMPANIES! AND COST US HONEST PEOPLE MORE MONEY! then again, I don't pay insurance because I DON'T BREAK MY PHONE!
Click to expand...
Click to collapse
Sorry for an accident? I guess? Regardless of the fact that I've been paying full TEP for almost 2 years and $100 for the new phone?
Even the people that are actually filing fraudulent claims, they're really not hurting anyone except POSSIBLY themselves. These insurance companies aren't exactly going bankrupt. It's like grocery stores, they budget for shoplifting. Shoplifting isn't right, but it isn't hurting the store or the other customers. Same thing with insurance.
runcool said:
I hope they read this thread and file lawsuits with every single one of you. IT'S PEOPLE LIKE YOU THAT RUIN INSURANCE COMPANIES! AND COST US HONEST PEOPLE MORE MONEY! then again, I don't pay insurance because I DON'T BREAK MY PHONE!
Click to expand...
Click to collapse
I know I'm feeding the troll, but:
This is exactly what the insurance companies want you to think. Maybe living in Florida has influenced my perspective, but they always claim poverty from fraud or nonexistent hurricanes while paying out less than half of premiums in claims.
Plus, it would cost more to sue than just ignoring it since the wholesale cost is less than the deductible plus monthly premiums.
Sent from my PG86100
runcool said:
I hope they read this thread and file lawsuits with every single one of you. IT'S PEOPLE LIKE YOU THAT RUIN INSURANCE COMPANIES! AND COST US HONEST PEOPLE MORE MONEY! then again, I don't pay insurance because I DON'T BREAK MY PHONE!
Click to expand...
Click to collapse
Ruin insurance companies??? LOL Yea paying $8 a month for years and then charging $100 deductible for a refurbished phone that you could get for $120 is HARDLY losing money for the insurance companies. I guess your an exception to everyone else that happens to lose a phone or the phone malfunctions.
What WOULD ruin insurance companies would be if everybody was perfect like you and nobody lost their phones and their phones never broke! Then we wouldnt need insurance in the first place.
I have to wait a little while until my current contract with Sprint is up before getting the Evo LTE. But I see them on ebay for about the same money as one would cost me in the store once I'm upgrade elegible. I'm wondering how the ebay phone process works to get it working on the Sprint network? I've only bought phones from Sprint and BB in the past. I know I need a clean ESN, but what I'm wondering is about activation and insurance. Does it cost me money to activate an ebay phone or can I just do it through the website tools? Is it possible to get insurance for the phone (aftermarket I'd assume)? If so, who do you recommend? Anything else to know about getting it working?
jejb said:
I have to wait a little while until my current contract with Sprint is up before getting the Evo LTE. But I see them on ebay for about the same money as one would cost me in the store once I'm upgrade elegible. I'm wondering how the ebay phone process works to get it working on the Sprint network? I've only bought phones from Sprint and BB in the past. I know I need a clean ESN, but what I'm wondering is about activation and insurance. Does it cost me money to activate an ebay phone or can I just do it through the website tools? Is it possible to get insurance for the phone (aftermarket I'd assume)? If so, who do you recommend? Anything else to know about getting it working?
Click to expand...
Click to collapse
no it doesnt...if you have the phone just call sprint and ask them to activate the phone and theyll ask you for the serial number and such and activate it in a few mins and your good to go with a new evo and still out of contract
not sure about the insurance but there are places that sell insurance that you can buy i just dont know of them
fifasarajevo said:
not sure about the insurance but there are places that sell insurance that you can buy i just dont know of them
Click to expand...
Click to collapse
just tell them to turn on the insurance when you activate or they will "forget" to say anything. I bought an OG EVO from e-bay as long as the seller is reputable you will be ok.
I think that technically there's an activation fee, but from what I've seen before it's not that hard to bypass. If you're finding a phone on ebay that costs the same as the subsidized price, then I'd think very hard about what I was doing. These phones are normally 2-4x the price you pay when you get a subsidy; you're putting yourself up for some real risk if an unsubsidized phone costs as little as a subsidized new phone.
If you do buy it though and it does turn out to be a clean ESN/MEID, then first off congrats since you just dodged a massive bullet and saved tons of money, but also go and sign up for TEP, at least for a few months. The only reason I recommend this is because I'm still not 100% sure that the great deal you got is without a hidden problem that could jump out at you and eat your savings.
jesuspgt said:
I think that technically there's an activation fee, but from what I've seen before it's not that hard to bypass. If you're finding a phone on ebay that costs the same as the subsidized price, then I'd think very hard about what I was doing. These phones are normally 2-4x the price you pay when you get a subsidy; you're putting yourself up for some real risk if an unsubsidized phone costs as little as a subsidized new phone.
If you do buy it though and it does turn out to be a clean ESN/MEID, then first off congrats since you just dodged a massive bullet and saved tons of money, but also go and sign up for TEP, at least for a few months. The only reason I recommend this is because I'm still not 100% sure that the great deal you got is without a hidden problem that could jump out at you and eat your savings.
Click to expand...
Click to collapse
Activation fee is charged on a new line or upgrade...not an ESN swap
Plus one for hidden issues/bad ESN.
I would seriously question an EVO on the second hand market for $200-300
Sent from my EVO using xda app-developers app
00mred00 said:
Activation fee is charged on a new line or upgrade...not an ESN swap
Plus one for hidden issues/bad ESN.
I would seriously question an EVO on the second hand market for $200-300
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
We're definitely on the same page as far as second-hand devices go. That said, I would love clarification on the fee for hidden issues. It's not something I've ever heard of. I'm not discounting it as a falsehood by any means, I really am just very surprised to see such a thing and would love details. Screenshots work best IMO.
I've seen them go for 300-350 but less than that is a bad phone
Thanks for the input so far. I don't think I can get TEP from Sprint on a phone I did not buy from them. I've found SquareTrade offers a warranty, though. We have used them before, so that is probably the way I'd go there.
There are a lot of these phones on ebay for under $250 right now. I figure $250 is about the break even point when I include the activiation fee and almot 10% sales tax we pay around here. I can't imagine they are all scams. I appreciate the concern, though.
jejb said:
Thanks for the input so far. I don't think I can get TEP from Sprint on a phone I did not buy from them. I've found SquareTrade offers a warranty, though. We have used them before, so that is probably the way I'd go there.
There are a lot of these phones on ebay for under $250 right now. I figure $250 is about the break even point when I include the activiation fee and almot 10% sales tax we pay around here. I can't imagine they are all scams. I appreciate the concern, though.
Click to expand...
Click to collapse
you can totally get TEP from sprint on a phone you did not buy from them, I have got it on the last phone I bought. I just asked and they turned it on, it was that simple.
you can totally get TEP from sprint on a phone you did not buy from them, I have got it on the last phone I bought. I just asked and they turned it on, it was that simple.
Same here
Sent from my EVO using xda app-developers app
Cool. Good to know.
I look at Craigslist and Ebay almost daily to see what they're selling for. I have one and also the GSIII. One must go soon and if its the EVO, I don't think I'll get more than $300 for it. Some are selling brand new EVO's, well suppose to be, for $250 on CL. My opinion, which means nothing, thinks that maybe the EVO has a bad reputation right now from the people that swapped them out for the GSIII. Not sure.
Seems like the S3's are going for much more money. Could be it's because they work for every carrier?
jejb said:
Seems like the S3's are going for much more money. Could be it's because they work for every carrier?
Click to expand...
Click to collapse
Yes they are.
Sent from my SPH-L710 using Tapatalk 2
jesuspgt said:
We're definitely on the same page as far as second-hand devices go. That said, I would love clarification on the fee for hidden issues. It's not something I've ever heard of. I'm not discounting it as a falsehood by any means, I really am just very surprised to see such a thing and would love details. Screenshots work best IMO.
Click to expand...
Click to collapse
misread, seperation indicated different subject. I was agreeing (plus 1) with the chance of bad phone
popper668 said:
you can totally get TEP from sprint on a phone you did not buy from them, I have got it on the last phone I bought. I just asked and they turned it on, it was that simple.
Click to expand...
Click to collapse
There are ways, but it isn't the norm. And is against policy
jejb said:
Seems like the S3's are going for much more money. Could be it's because they work for every carrier?
Click to expand...
Click to collapse
S3's are offered by all 4 but do not have interchangeability . A sprint s3 will not work on Att etc.
It's more of a Flagship, heavily advertised phone that more people want. Simply supply vs demand
Sent from my EVO using xda app-developers app
00mred00 said:
misread, seperation indicated different subject. I was agreeing (plus 1) with the chance of bad phone
There are ways, but it isn't the norm. And is against policy
S3's are offered by all 4 but do not have interchangeability . A sprint s3 will not work on Att etc.
It's more of a Flagship, heavily advertised phone that more people want. Simply supply vs demand
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I bought new evo lte from ebay seller. When I called sprint to activate on my line the agent even asked do you want to keep TEP and I said yes. No problem at all and it is there looking on sprint's website in my profile.
Docarut said:
I bought new evo lte from ebay seller. When I called sprint to activate on my line the agent even asked do you want to keep TEP and I said yes. No problem at all and it is there looking on sprint's website in my profile.
Click to expand...
Click to collapse
Like I said...its not impossible
Sent from my EVO using xda app-developers app
i have bot multiple phones/devices on e-bay. have not had any issues with activation.
one time i bricked a device and the guy i originally bot it from was able to fix it for a small fee.
The activation fee is only on new phones. It is only when the esn is first activated on sprint. So if I bought a new phone and activated the esn but left it new in box and then sold it to you there'd be no activation fee as the esn was already in sprints system
So I cracked the screen on my evo lte, and I would rather have a cracked screen while I wait for the refurb than use the best buy loaner crap phone with horrible battery life. If anyone knows if I can keep mine please let me know
No. Theyll snatch it and charge you $50 for some piece of crap palm pre till yours comes in
Sent from my EVO using Tapatalk 2
Rxpert said:
No. Theyll snatch it and charge you $50 for some piece of crap palm pre till yours comes in
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
I always like the Palm Pre. Web OS still does things (like Multitasking) better than any other OS. But you're right, they'll take your money and your phone and make you wait a week.
&Son said:
I always like the Palm Pre. Web OS still does things (like Multitasking) better than any other OS. But you're right, they'll take your money and your phone and make you wait a week.
Click to expand...
Click to collapse
so what if I dont want a refurb and I destroy the phone beyond repair like break in half, since I had one bend already but that was within the 14 day return period? will they give me a new one or still send it to geek squad to see if it can be repaired?
federer said:
so what if I dont want a refurb and I destroy the phone beyond repair like break in half, since I had one bend already but that was within the 14 day return period? will they give me a new one or still send it to geek squad to see if it can be repaired?
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They won't replace it with one in the store. They will give you a refurb and it will probably take around 2 weeks to get it in. I dropped my Evo 3d from 220ft the first week I had it and brought it back to bestbuy, there was no saving it. They gave me a loaner until my refurb came in. They will charge you a $50 deposit and then give it back to you once you return the loaner. You don't have to take the loaner if you have another phone to activate until you get your refurb.
Sent from my EVO using xda premium
Rxpert said:
No. Theyll snatch it and charge you $50 for some piece of crap palm pre till yours comes in
Sent from my EVO using Tapatalk 2
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federer said:
so what if I dont want a refurb and I destroy the phone beyond repair like break in half, since I had one bend already but that was within the 14 day return period? will they give me a new one or still send it to geek squad to see if it can be repaired?
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Good question. I would think they would still give you a loaner and wait for a new one "to be delivered", but I could be wrong, I have never tried that.
federer said:
so what if I dont want a refurb and I destroy the phone beyond repair like break in half, since I had one bend already but that was within the 14 day return period? will they give me a new one or still send it to geek squad to see if it can be repaired?
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Best buy never gives you your phone back. They take yours and then the same day they call their warehouse and have them ship a refurb to the store for you to get
They then repair your device and they ship it off to someone else.
I just bought my phone last week. Do you people recommend the insurance? I bought it from best buy should I choose their insurance or through sprint. I didnt think I would need it until I read the lazy panda s-off thread.
I bought insurance thru gocare.com. Still haven't used it but it is still WAY cheaper than Sprint and best buy. I bought it really for piece of mind. I'm very gentle with my love and she has a Otterbox defender on.
SENT FROM MY EVO 4G LTE!!! (w/no LTE)
I think (JMO) that insurance thru sprint is ridiculous. I've heard its up to $11 a month with a $100 deductable. Over 2 years of your contract, that will put you at $500+. And if you do break it, you could pay over $600 total invested. You can get our phones for $300-350 on ebay. Its worth it to me to roll the dice, be careful with my phone. I could see it being worth it if you are really clumsy, but then you should probably have an old Nokia. Not something with a glass screen.
STIDRIVER said:
I think (JMO) that insurance thru sprint is ridiculous. I've heard its up to $11 a month with a $100 deductable. Over 2 years of your contract, that will put you at $500+. And if you do break it, you could pay over $600 total invested. You can get our phones for $300-350 on ebay. Its worth it to me to roll the dice, be careful with my phone. I could see it being worth it if you are really clumsy, but then you should probably have an old Nokia. Not something with a glass screen.
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With that logic, do you not carry car insurance either????
STIDRIVER said:
I think (JMO) that insurance thru sprint is ridiculous. I've heard its up to $11 a month with a $100 deductable. Over 2 years of your contract, that will put you at $500+. And if you do break it, you could pay over $600 total invested. You can get our phones for $300-350 on ebay. Its worth it to me to roll the dice, be careful with my phone. I could see it being worth it if you are really clumsy, but then you should probably have an old Nokia. Not something with a glass screen.
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24 * 11 = 264. Where did you get 500+?
Sent from my EVO
The deductible on this phone is $150 not $100.
SENT FROM MY EVO 4G LTE!!! (w/no LTE)
Im not trying to stir up anything just asking for all opinions. Thanks for the input. I didnt have insurance on my last phone but I am scared about bricking. I will give you something to laugh about I screwed up trying to root with zedomax method. I had a blank screen with no icons and was freaking then I factory reset (stupid htc sync).
I currently have the Best Buy insurance, and I'm getting ready to drop it because since I picked up my EvoLTE, they have double billed me. The last time I called them to handle it, they totaled screwed up my whole BB geek squad acct. They dumped all the other devices off the insurance.
I never had a problem before with them, but I think it's time to look elsewhere.
Sent from my EVO LTE using xda app
I have insurance on my phone and my wife's. It's really a convenience thing for us. New phone the next day and the deductible added to our bill. We don't have extra cash to buy one, and we don't feel like using craigslist. Those pros outweigh the cons of the monthly fee and deductible.
"We're coming from a pure power source"
If your phone is rooted, you want insurance.
Its protection from yourself
That's a good point too. My lte is rooted, her design 4g isn't, but our 18 mo old daughter gave the design 4g a coffee bath this morning. Oops.
"We're coming from a pure power source"
Yep always take the insurance, not from BB the gf had it through them and they apparently do not cover theft
beerbq said:
I just bought my phone last week. Do you people recommend the insurance? I bought it from best buy should I choose their insurance or through sprint. I didnt think I would need it until I read the lazy panda s-off thread.
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i would go with best buys, there is not a down payment and they dont even know how to check if it is rooted or not
You generally do NOT want best buys insurance with this phone.
The reason being: for ANY issue, they take your phone and you get a refurbished one. Thats great and all.......unless you care about being S-OFF
Get it from Sprint because if anything fails guess what, you get stuff fixed for free. The only thing techs can't fix is physical damage and liquid damage.
Sent from my EVO
bog3nator said:
i would go with best buys, there is not a down payment and they dont even know how to check if it is rooted or not
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Enjoy your loaner flip phone from the 90's if they have to send out for a replacement
om4 said:
Enjoy your loaner flip phone from the 90's if they have to send out for a replacement
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Yep, and they'll charge you $50 deposit for it too.
Sent from my EVO using Tapatalk 2
I refuse to pay insurance, it's ridiculous (the price)
I always keep my old phone just in case something happens.
The Evo was the first phone I ever bought full price and still I wouldn't pay insurance.
Just be gentle with ur phone and keep it in a nice case.
Well some of us don't believe in having a phone die on us after the 30 day return window is up, or get lost, stolen, or damaged. These phones cost quite a bit regardless of whether or not we have a spare, and its comforting to know we can just get a replacement phone if something does happen
om4 said:
Well some of us don't believe in having a phone die on us after the 30 day return window is up, or get lost, stolen, or damaged. These phones cost quite a bit regardless of whether or not we have a spare
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Agreed. And with everything that could go wrong with rooting/flashing/ect I personally don't think its a smart move to not have it.
There have been multiple people with devices that just randomly bricked doing things it shouldn't brick while doing.