Phone wont restart and spiderman 3d goofs up sound? - HTC EVO 3D

I tried looking about 7 pages back and couldn't find anything, I apologize if this has already been answered elsewhere.
When I restart my phone it simply shuts down and I have to power it back on. anyone else have this issue? also, spiderman 3d mutes my sound and requires a reboot of the phone to get sound working on the entire phone. any ideas?

Hard reset...if the problems still happens pack it up and get a new phone before too long because you really dont want a refurb do ya?

BrianBaker said:
Hard reset...if the problems still happens pack it up and get a new phone before too long because you really dont want a refurb do ya?
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Click to collapse
Thanks bro this solved the problem on both issues.

Mine also won't restart.
not really wanting to do a hard reset tho =\ i will if I notice more issues..

Mine is doing this also, already hard reset twice and factory reset twice. Now i have to battery pull if i do a restart. Heading to sprint now...

Related

phone keeps answering itself!!!

this is a weird one... my phone keeps answering itself .. rings once or twice then picks up... I even did a factory reset... what do you guys think? it even answered while I was in the bathroom earlier...
ScrapMaker said:
this is a weird one... my phone keeps answering itself .. rings once or twice then picks up... I even did a factory reset... what do you guys think? it even answered while I was in the bathroom earlier...
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Click to collapse
cool trick. next teach it to use the toilet. then to flush. small steps.
I'd probably call a priest for an exorcism
I'd say it was a defective screen but I am having no problems when the phone is on... really bizarre. perhaps I am having a grounding issue with my screen.
I fixed it by doing a reset ##786#. Bizarre.
As a psychologist I can tell you that your phone is schizophrenic.
ScrapMaker said:
this is a weird one... my phone keeps answering itself .. rings once or twice then picks up... I even did a factory reset... what do you guys think? it even answered while I was in the bathroom earlier...
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Click to collapse
mine is doing the samething have u found how to fix it
jojo4444 said:
mine is doing the samething have u found how to fix it
Click to expand...
Click to collapse
It's been a while, but honestly I think I replaced the phone to fix it... Some ROMs are more finicky than others... the screen was actually having grounding issues--if I recall correctly. It kept happening even on the stock ROM. That's how I convinced Sprint to replace it finally.
That's a nice little trick, Can it make you a sandwhich as well? I am hungry though.....

[Q] my.phones issue.

For the last two days my phone has been anything off at random... nothing has been changed... I'm on the cm9 nightly from the two days ago... this is the thing tho... If I gentely tap the phone it will shut off or shake it... so I figured maybe after time the batter is lose... but it also is turning off if it sits completely still...unless its playing music. It has not turned off since Round 8 ad I have just had it playing music this full time ...any ideas??
I already did a full wipe and re install and when I get home I'm going to Oden back to stock and redo everything.
ipeench said:
For the last two days my phone has been anything off at random... nothing has been changed... I'm on the cm9 nightly from the two days ago... this is the thing tho... If I gentely tap the phone it will shut off or shake it... so I figured maybe after time the batter is lose... but it also is turning off if it sits completely still...unless its playing music. It has not turned off since Round 8 ad I have just had it playing music this full time ...any ideas??
I already did a full wipe and re install and when I get home I'm going to Oden back to stock and redo everything.
Click to expand...
Click to collapse
My only suggestion at this point is odin back to stock 2.1.
Unfortunately this sounds like symptoms of hardware failure. I had a phone (cliq) which would do the exact thing as you described...the phone would vibrate shut off and reboot unexpectedly. I would open the physical keyboard and it would also shut off...this is totally hardware related from my understanding. But that is the worst case scenario.
Hopefully it is a software related issue in your case. Not much else i can say.
Sent from my Galaxy Nexus using XDA
Overclocked? Voltages changed at all from default? If you have anything set in voltage control or setcpu, get rid of them and try it. You could also try booting into recovery and see if you can reproduce the problem. That should also help determine if it is software or hardware related.
If the phone is plugged in it does not seem to reboot. i have not had time to mess with it i will check it out this weekend. Weird because it only seems to be doing this at work? I have not had it restart on me at all while at home.
Also if i have the music playing it will not turn off. This weekend im going to oden back to stock and see how it goes. otherwise gonna try to deal with it long enough till the gs3 comes out, ha.
ipeench said:
If the phone is plugged in it does not seem to reboot. i have not had time to mess with it i will check it out this weekend. Weird because it only seems to be doing this at work? I have not had it restart on me at all while at home.
Also if i have the music playing it will not turn off. This weekend im going to oden back to stock and see how it goes. otherwise gonna try to deal with it long enough till the gs3 comes out, ha.
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You ever find a solution, I have a vibrant with the same problems. probably dropped mine too much lol
drago10029 said:
You ever find a solution, I have a vibrant with the same problems. probably dropped mine too much lol
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hey i know its been a while but i havent been on here at all. Never found a solution for it but for some reason it doesnt turn off random anymore
ipeench said:
hey i know its been a while but i havent been on here at all. Never found a solution for it but for some reason it doesnt turn off random anymore
Click to expand...
Click to collapse
thanks for the response. and I found my problem already too, I had a bad power ribbon inside the phone that was torn.

Enable safe mode

Maybe others know about safe mode and Android but i had no idea. Pretty cool!
http://themikmik.com/showthread.php?13857-How-To-Enable-amp-Disable-Safe-mode-on-the-EVO-4g-LTE
njfoses said:
Maybe others know about safe mode and Android but i had no idea. Pretty cool!
http://themikmik.com/showthread.php?13857-How-To-Enable-amp-Disable-Safe-mode-on-the-EVO-4g-LTE
Click to expand...
Click to collapse
I always wondered how to do this (for this phone), thank you sir
Thanks for sharing - this has saved me from bootloop hell numerous times!
[How To] Enable & Disable Safe mode on the EVO 4g LTE
njfoses said:
Maybe others know about safe mode and Android but i had no idea. Pretty cool!
http://themikmik.com/showthread.php?13857-How-To-Enable-amp-Disable-Safe-mode-on-the-EVO-4g-LTE
Click to expand...
Click to collapse
Was about to add this here, but a search led me to your OP and link to my post on MikMik. Just happy people are getting the info.
So here is a copy of my post.
What is safe mode and how do I use it?
Safe mode is a method that allows the device to run with only essential applications. This is beneficial for troubleshooting 3rd party applications.
If and when you have strange problems with your phone, I would try this before a factory reset or even re-flashing a rom. If your problem goes away in safe mode, you know it is some software that safe mode disabled thats the problem.
From what I read, it has always been a part of the Android OS. But not all devices get there the same way, there is no standard other than it is always hardware buttons.
I learned about it from a HTC Tech, but he didn’t know how to enable it on this device. He told me to hold the power & menu buttons while booting. As you know we don’t have a menu button.
How to Enable on the EVO 4g LTE?
Boot or Reboot your phone.
When the “HTC quietly brilliant” splash screen comes up, press and hold volume down, until you get a long vibrate response. Then you can release the volume button.
Now when your phone is booted, you will see the words “safe mode” in the bottom left corner of your screen.
How to Disable on the EVO 4g LTE?
Just reboot. That’s all.
Something you should know before you try out Safe Mode.
Your widgets, mostly 3rd party widgets will be missing from your screen, or broke. Just replace them on your screen and all will be fine.
Hope this helps someone, someday, someway!
Hahaha
Thanks for posting this. I got into safe mode once on accident and saw it on my screen and had no idea what the hell it meant, so I was able to reboot to remove it.
Sent from my EVO using xda premium
I have a question HTC was trying to help me get to safe mode and he had me hold down the down volume button and I got to the boot screen. But my phone is doing this wierd thing where it is constantly rebooting over and over again. I let the battery drain and now I am charging it to full but even in the boot screen and I hit reboot or fast reboot it doesn't take me to my home screen it keeps rebooting over and over. So I am guessing I can't get to safe mode if it doesn't boot to the home screen. Cause HTC said in safe mode he could see what app or what is causing the hang up to make my phone reboot and reboot over and over. I really don't want to do a hard reset but am guessing I'll have to. But I have already activated and used Google Wallet and read you have to clear it out before doing a hard reset or it will brick your phone. HTC said that's not true. I don't know what to do.
scottspa74 said:
Hahaha
Thanks for posting this. I got into safe mode once on accident and saw it on my screen and had no idea what the hell it meant, so I was able to reboot to remove it.
Sent from my EVO using xda premium
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Click to collapse
i just tried it!! works fine
What to go into safemode. HTC was gonna have me do it and he couldn't see in the manual how to do it but my phone is stuck it won't go to my home screen so I can't get to safemode. My phone keeps rebooting without going to my home screen I am stuck on the HTC screen to the Sprint screen to the HTC Beats audio screen and it's in a loop doing the same 3 things over and over.. I'm afraid to hard reset because people say it can brick your phone something to do with Google Wallet. HTC said that's not true I don't know. Sprint said take it to the store tomorrow but if I have to hard reset I would rather just do it myself why bother with the store.
evo401 said:
i just tried it!! works fine
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Click to collapse
You're bootlooping. Why.? Did you flash an AOSP ROM without fastboot flashing the boot.IMG?
from my flying AOKP'd Evo LTE and xda premium
No I am not Rooted. All of a sudden I saw my phone was rebooting this am and it just goes back and forth from the HTC white screen to the Sprint Logo screen to the white HTC beats Audio Screen over and over it reboots to the same 3 screens. Won't go to my home screen so I am stuck with no phone until I do a hard reset. But I don't know if it will fry my google wallet people are saying it does something to the secure element and makes it unusable. I don't know. My phone is turned off until tomorrow when I can call HTC back or take it to the store.
scottspa74 said:
You're bootlooping. Why.? Did you flash an AOSP ROM without fastboot flashing the boot.IMG?
from my flying AOKP'd Evo LTE and xda premium
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Rose4uKY said:
No I am not Rooted. All of a sudden I saw my phone was rebooting this am and it just goes back and forth from the HTC white screen to the Sprint Logo screen to the white HTC beats Audio Screen over and over it reboots to the same 3 screens. Won't go to my home screen so I am stuck with no phone until I do a hard reset. But I don't know if it will fry my google wallet people are saying it does something to the secure element and makes it unusable. I don't know. My phone is turned off until tomorrow when I can call HTC back or take it to the store.
Click to expand...
Click to collapse
Rose, take this how you want. I had set up GW and then forgot and wiped my phone before flashing a new rom. I did this 3 times and it's still fine. Supposedly the important wallet stuff is stored in the cloud now since one of the updates.
Its up to you if you want to reset. The sprint tech will probably yell you that is your only choice. After one of our prl updates I lost data connection and the rep on the phone was ready to send me a refurbished one even before I reset Tue phone.
I ended up fixing it myself by updating prl and profile while on wifi.
Didn't you have another problem with your phone before? I could be wrong but I thought you mentioned it in a thread over at AF.
Hope this helps,
Naters
Oh I personally wouldn't worry about the wallet issue. If the phone ends up with hardware problems you'd end up with it replaced anyways.
Sent from my EVO using xda app-developers app
Rose, I experienced the exact same problem as you about a week ago. My phone randomly just went into a crazy cycle of rebooting, never making it past the screen with HTC and the Beats logo. I eventually had to just hard reset it... and since then it's been working fine. I had also activated Google Wallet prior to hard resetting and had the same concerns as you, but after hard resetting, my Google Wallet still works perfectly fine. I don't think you need to worry about that. I know that doing a hard reset sucks because it takes a while to restore everything back to how you had it, but having a working phone is much better than having one that constantly reboots. I hope this helped!
Thanks but what I should I do now? I did a Hard Reset this am. I read an article that stuff was fixed with the wallet thing so I hard reset. And I did update Profile and PRL and went to see if there were any other updates. I got back Amazon app store and put on about 5 or 10 of my free apps back on. Went to play store and it showed all apps and I installed several. Mostly games like words with friends Song Pop Scramble with Friends Haning and Dice With Buddies. I use Handcent and Yahoo messenger which kept not responding after an update over and over before my phone went into reboot mode. I have normal apps like trapster beat the traffic some other games Dolphin Browser TV Show Favs Big Battery thing and car home ultra. I have Foursquare auto redial tiny call confirm.
Got to work went to turn on wifi and it went back to being disconnected and then I couldn't touch the screen and it froze and I just put the phone back in my pocket and ten minutes later I pulled it out and there was a black screen and when I turned it on the boot thing happened over and over again. Here i got back most of my apps configured couple emails. So now it's doing it again Sprint said go to store let them do a diagnostics. She said you can hard reset it back again and if they find no problem put your apps back on and try to recreate it. I don't have time to stand in a Sprint store installing apps. HTC said do a Hard Reset don't ad any apps for a day or two and see if it happens again if not then an app is causing it to hang. But how do I find out which one? And they wanted me to go into safe mode but I couldn't since it won't go to the home screen. So now I am back at a Hard Reset just got home from work and am scared to add anything but I want too. I need Handcent and want a couple others. HTC asked if I had downloaded any task killers or apps like that and I said no. I had Android Assistant before but hadn't put it back on.. HTC said if it comes back in the next couple days and I haven't added any apps call them back. Do you think an app is causing it to hang or that it's hardware. Should I still let Sprint do a diagnostics on it tomorrow or just leave it alone for now for a couple days like HTC said?
I had major problems with my Touch Pro 2 and sense and had to reset it several times. This phone the only problem I had was text not sending right away but it got fixed network problems and then after this past update my handcent would open to a black screen and it would take a minute before it would open and my sense sometimes would restart on occasion but it stopped after I took speak to it assistant widget away. But this last update made it a little sluggish.
Quote
[its up to you if you want to reset. The sprint tech will probably yell you that is your only choice. After one of our prl updates I lost data connection and the rep on the phone was ready to send me a refurbished one even before I reset Tue phone.
I ended up fixing it myself by updating prl and profile while on wifi.
Didn't you have another problem with your phone before? I could be wrong but I thought you mentioned it in a thread over at AF.
Hope this helps,
Naters
Oh I personally wouldn't worry about the wallet issue. If the phone ends up with hardware problems you'd end up with it replaced anyways.
Sent from my EVO using xda app-developers app[/QUOTE]
---------- Post added at 05:33 AM ---------- Previous post was at 05:06 AM ----------
Thanks I just replied to someone else then saw your reply you can read what I wrote about hard resetting adding most of my apps and then it started doing it again. So now I hard reset again and haven't added anything. I did the updates it said I had and for now that is all I am doing. It sucks but your right I would rather have a working phone. So is Titanium the good backup app and can you use it now without being rooted?
xPhantom said:
Rose, I experienced the exact same problem as you about a week ago. My phone randomly just went into a crazy cycle of rebooting, never making it past the screen with HTC and the Beats logo. I eventually had to just hard reset it... and since then it's been working fine. I had also activated Google Wallet prior to hard resetting and had the same concerns as you, but after hard resetting, my Google Wallet still works perfectly fine. I don't think you need to worry about that. I know that doing a hard reset sucks because it takes a while to restore everything back to how you had it, but having a working phone is much better than having one that constantly reboots. I hope this helped!
Click to expand...
Click to collapse
Can I buy a comma and a period, pat?
Ouch. My head is spinning.
from my flying AOKP'd Evo LTE and xda premium
Sorry I know that was a long post. I took my phone to Sprint today after doing a 2nd reset last night. They did run a diagnostics and it didn't pass. They then said they had to reset it themselves once more and run one more diagnostics and it failed again. So they are ordering me another phone and it should be in the store tomorrow or the next day. But the warehouse is here in my city where I live and it was ordered around 3 so I hope it's tomorrow. It's going to be a refurb though so I hope it ends up being good. I still kind of thought it was an app causing it to hang since it did the same thing after my reset and I added several apps back. But anyway that's what happened to me. So now I need to order another screen protector.
scottspa74 said:
Can I buy a comma and a period, pat?
Ouch. My head is spinning.
from my flying AOKP'd Evo LTE and xda premium
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Click to collapse
Thanks for letting me know what happened. I hope the "new" one is good. Sorry they couldn't fix it.
Naters
Sent from my Galaxy Nexus using xda app-developers app
Just got a text from Sprint my phone is in. Yay! I just want to download my apps configure my emails and have my home screens back to the way they were. If Sprint told me it failed the Diagnostics test twice that means it's hardware right? Cause since it did it twice again after reinstalling several apps I was starting to think an app was causing it to hang. But I am guessing I can install most of the apps I had before. I'm just kind of scared LOL!
NaterTots said:
Thanks for letting me know what happened. I hope the "new" one is good. Sorry they couldn't fix it.
Naters
Sent from my Galaxy Nexus using xda app-developers app
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Click to collapse
Yes. If it failed after a factory reset, it was hardware related.
I see you added to punctuation to your previous post. :thumbup: nice, makes more sense. Good luck with next one (Evo)
from my flying AOKP'd Evo LTE and xda premium
Just got back from Sprint. He said they sent me a brand new phone. He claims they must not of had any refurbs cause the phone is pretty new I don't know how to tell. It had a cover over the screen and looked new to me. But anyway yes I hard reset and it failed and then he hard reset it again and got some error message or something he said. So he doesn't think it was app related and i hope not. Cause now it's time to reconfigure my phone.
scottspa74 said:
Yes. If it failed after a factory reset, it was hardware related.
I see you added to punctuation to your previous post. :thumbup: nice, makes more sense. Good luck with next one (Evo)
from my flying AOKP'd Evo LTE and xda premium
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Rose4uKY said:
Just got back from Sprint. He said they sent me a brand new phone. Cause now it's time to reconfigure my phone.
Click to expand...
Click to collapse
Sweet! Congrats and have fun!
Sent from my EVO using xda app-developers app

[Q] repeatedly crashing n rebooting

hi all, as the title says my hox + is repeatedly crashing n rebooting. this has been happening since yesterday. the hox was fine in the morning and then randomly started playing up in the afternoon. the phone is completely stock n locked. its not the power button as when I enter fastboot the phone stays on n doesn't even freeze. it went flat after a while so I left it to completely flatten over night. its been on charge for a while now n its still rebooting even without me turning it on, it turns on by itself.....freezes.....then reboots.
any ideas guys?
really don't want to pay for insurance again n I now know it takes takes 2 weeks to replace a lost phone so god knows how long it will take them to look at a phone
"pay for insurances AGAIN"?
Does this happen randomly? Or it happens all the time? If you will be enough desperate, you can always try a factory reset as this looks like a software bug.
/\/\ said:
"pay for insurances AGAIN"?
Does this happen randomly? Or it happens all the time? If you will be enough desperate, you can always try a factory reset as this looks like a software bug.
Click to expand...
Click to collapse
yeh ive tried factory reset in fastboot and also erased cache command. im going to try a rom now ive got it to stay off n charge. it will only stay off selecting power down quickly, if I select power off in bootloader it restarts. it does seem like software though as it doesn't auto reboot in recovery or bootloader
well a new rom ddnt work.....n of course I cant find an ruu anywhere
bassyboy said:
well a new rom ddnt work.....n of course I cant find an ruu anywhere
Click to expand...
Click to collapse
you can try increasing the voltage for the CPU...
does it show something on its screen when it reboots?
cant do anything. it would boot up fully...then freeze after 5 secs or so then reboot and do the same again. Ive claimed for a new phone now tho. I couldn't find an ruu after trying a new rom so insurance repair wasn't going to happen. the phones gone now n hopefully a replacement will come soon. guessing I had a bad refurb last time iclaimed

[Q] Anyone else had to soft reset their device?

So this is probably the 3rd thread I've made for this device.
After returning my first Z2, I got this one a few (maybe 4 to 5) days ago and now I'm having issues with it. First time, the screen froze at my lock screen pattern entry; no response whatsoever but the LED light was blinking as I had a notification. I had to hold volume up + power button to soft reset. In the same day (today) I've just had to reset it again for the second time but this time, the power button would not wake the screen! No matter what I clicked, it would not work so I had to press volume up + power again till it vibrated 3 times and reset. I'll be going back to return the phone tomorrow and getting my third Z2! Anyone else having issues or anyone have any ideas as to why it's/what is happening?
Thanks in advance for any responses
EDIT: Are there any built in logs I can have a look at or anything of that sort to determine what went wrong?
Devzz said:
So this is probably the 3rd thread I've made for this device.
After returning my first Z2, I got this one a few (maybe 4 to 5) days ago and now I'm having issues with it. First time, the screen froze at my lock screen pattern entry; no response whatsoever but the LED light was blinking as I had a notification. I had to hold volume up + power button to soft reset. In the same day (today) I've just had to reset it again for the second time but this time, the power button would not wake the screen! No matter what I clicked, it would not work so I had to press volume up + power again till it vibrated 3 times and reset. I'll be going back to return the phone tomorrow and getting my third Z2! Anyone else having issues or anyone have any ideas as to why it's/what is happening?
Thanks in advance for any responses
EDIT: Are there any built in logs I can have a look at or anything of that sort to determine what went wrong?
Click to expand...
Click to collapse
Is your phone bone stock at the moment? (locked BL, no root, stock rom, stock kernel)
I had the issue initially - the phone wouldn't wake up a couple of times a day and I'd have to soft reset. But I was rooted with a custom kernel, etc. and learning to use the tools for Sony phones (coming from Samsung phones). But now it's perfectly stable. In my case, I suspect it was a combination of how I was flashing things,etc.
Otherwise, completely stock, i don't recall the phone freezing. Have you done a complete wipe and repair via SUS or PC Companion?
prazvt said:
Is your phone bone stock at the moment? (locked BL, no root, stock rom, stock kernel)
I had the issue initially - the phone wouldn't wake up a couple of times a day and I'd have to soft reset. But I was rooted with a custom kernel, etc. and learning to use the tools for Sony phones (coming from Samsung phones). But now it's perfectly stable. In my case, I suspect it was a combination of how I was flashing things,etc.
Otherwise, completely stock, i don't recall the phone freezing. Have you done a complete wipe and repair via SUS or PC Companion?
Click to expand...
Click to collapse
Hey, yeah the phone is pure stock. I've not messed around with the software nor downloaded anything I shouldn't have. I've not done a complete wipe and repair but I'm thinking about factory resetting. Obviously this is not a hardware issue but I don't want to have to keep resetting my phone twice a day because that is stupid. Hopefully it was a one off and I guess I'm not too bothered but I may go in store tomorrow and just see if they will replace it. Silly reason to do so, I know, but I guess I'm within my rights if the phone isn't working properly. What do you think?
Devzz said:
So this is probably the 3rd thread I've made for this device.
After returning my first Z2, I got this one a few (maybe 4 to 5) days ago and now I'm having issues with it. First time, the screen froze at my lock screen pattern entry; no response whatsoever but the LED light was blinking as I had a notification. I had to hold volume up + power button to soft reset. In the same day (today) I've just had to reset it again for the second time but this time, the power button would not wake the screen! No matter what I clicked, it would not work so I had to press volume up + power again till it vibrated 3 times and reset. I'll be going back to return the phone tomorrow and getting my third Z2! Anyone else having issues or anyone have any ideas as to why it's/what is happening?
Thanks in advance for any responses
EDIT: Are there any built in logs I can have a look at or anything of that sort to determine what went wrong?
Click to expand...
Click to collapse
hi mate , could you please give us your update on this thread ? http://forum.xda-developers.com/showthread.php?t=2757544
Let us know about the batch and what problems you'hv been facing
Thank you
shaf46 said:
hi mate , could you please give us your update on this thread ? http://forum.xda-developers.com/showthread.php?t=2757544
Let us know about the batch and what problems you'hv been facing
Thank you
Click to expand...
Click to collapse
Hey Shaf, thanks for the suggestion. I've just posted there now so you can see all the issues I've had with this particular device so far. What do you think I should do - as in should I go in and see if they will exchange it or should I wait for the .69 firmware to roll out?
Devzz said:
Hey Shaf, thanks for the suggestion. I've just posted there now so you can see all the issues I've had with this particular device so far. What do you think I should do - as in should I go in and see if they will exchange it or should I wait for the .69 firmware to roll out?
Click to expand...
Click to collapse
i would wait for the firmware to come out but if you paid for it and under a warranty then go and change it and look out for the physical issues before receiving another one as one it is software issue its fine but like i say under warranty ? you paid for it ? then change it
shaf46 said:
i would wait for the firmware to come out but if you paid for it and under a warranty then go and change it and look out for the physical issues before receiving another one as one it is software issue its fine but like i say under warranty ? you paid for it ? then change it
Click to expand...
Click to collapse
I only bought it a few days ago and manufacturer's warranty is 12 months here I think I'll keep it and see if a firmware update helps because it is perfect hardware wise and I won't be happy if they give me a new one and it has gaps etc. Would you happen to know if the new update helps with the camera/overheating issue?
Devzz said:
I only bought it a few days ago and manufacturer's warranty is 12 months here I think I'll keep it and see if a firmware update helps because it is perfect hardware wise and I won't be happy if they give me a new one and it has gaps etc. Would you happen to know if the new update helps with the camera/overheating issue?
Click to expand...
Click to collapse
my friend, go to setting factory reset the phone as new , format your sd card as new or buy a new one
then re set up the phone, don't install unnecessary apps or games
i don't know yet but ill wait for officials ones im scared of bricking my phone :#
shaf46 said:
my friend, go to setting factory reset the phone as new , format your sd card as new or buy a new one
then re set up the phone, don't install unnecessary apps or games
i don't know yet but ill wait for officials ones im scared of bricking my phone :#
Click to expand...
Click to collapse
Yeah I'll factory reset if it happens again! Haha yeah I've not done anything to it simply because this is my first non-nexus phone since the Nexus S! Can't risk anything happening Thanks again for all your help Shaf, appreciate it! :highfive:
Devzz said:
Yeah I'll factory reset if it happens again! Haha yeah I've not done anything to it simply because this is my first non-nexus phone since the Nexus S! Can't risk anything happening Thanks again for all your help Shaf, appreciate it! :highfive:
Click to expand...
Click to collapse
haha no worries mate, im here to help people
and keep us update
sony xperia is a really nice phone but its like a ferrari :3 so you need to take care of it and clean it every time just like a baby :')
shaf46 said:
haha no worries mate, im here to help people
and keep us update
sony xperia is a really nice phone but its like a ferrari :3 so you need to take care of it and clean it every time just like a baby :')
Click to expand...
Click to collapse
So it looks like I've got a faulty Ferrari just had to reset it again for a third time! Not sure what the reason is but again the power button would not respond and the screen would not wake.
Devzz said:
So it looks like I've got a faulty Ferrari just had to reset it again for a third time! Not sure what the reason is but again the power button would not respond and the screen would not wake.
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Now, this is an issue mate don't play with it leave it, if you got guarantee, claim it please
shaf46 said:
Now, this is an issue mate don't play with it leave it, if you got guarantee, claim it please
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Hey mate, sorry late reply! I rang the place I bought the phone from and they said if I can't reproduce the problem they cannot replace it as I have no proof so I'm waiting for it to happen again as I have no clue what is going wrong!
Devzz said:
Hey mate, sorry late reply! I rang the place I bought the phone from and they said if I can't reproduce the problem they cannot replace it as I have no proof so I'm waiting for it to happen again as I have no clue what is going wrong!
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i don't why sellers are *****y , when you buy something they open their mouth and smile at you when its not working properly you become their worst enemy next time mate do a video when it lags / freeze, and show it to them it will shut their mouth
shaf46 said:
i don't why sellers are *****y , when you buy something they open their mouth and smile at you when its not working properly you become their worst enemy next time mate do a video when it lags / freeze, and show it to them it will shut their mouth
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Haha, to think I'm gonna be working for them next month! Yeah I'll have to record all problems from now until them give me a working phone. I saw the .402 OTA was available from today in Europe so I'll wait for that to roll out before making any rash decisions about returns
Devzz said:
So this is probably the 3rd thread I've made for this device.
After returning my first Z2, I got this one a few (maybe 4 to 5) days ago and now I'm having issues with it. First time, the screen froze at my lock screen pattern entry; no response whatsoever but the LED light was blinking as I had a notification. I had to hold volume up + power button to soft reset. In the same day (today) I've just had to reset it again for the second time but this time, the power button would not wake the screen! No matter what I clicked, it would not work so I had to press volume up + power again till it vibrated 3 times and reset. I'll be going back to return the phone tomorrow and getting my third Z2! Anyone else having issues or anyone have any ideas as to why it's/what is happening?
Thanks in advance for any responses
EDIT: Are there any built in logs I can have a look at or anything of that sort to determine what went wrong?
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I was having issues with mine freezing especially while using the camera.
- Sent From My Xperia Z2 On Bell
acheney1990 said:
I was having issues with mine freezing especially while using the camera.
- Sent From My Xperia Z2 On Bell
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Ah man. In a way I'm glad to see I'm not alone at least! For some reason mine is mostly random but I've kind of noticed it happens after I pull the charger out. Have you tried to go in and exchange it? If it's the camera causing it, it seems easily reproducible.
@shaf46
Hey Shaf, sorry to bother you mate. I just don't understand what is wrong with this phone! My estimated time on with stamina mode is down to 1 day a few hours again. It is a brand new phone I only got it yesterday. Is it the way I am charging it or is it just buggy software? I don't have any apps I don't need and even tap to wake is off. The battery works normally I guess although it is draining a bit fast (5% in 20 minutes while using it) but I don't understand what could be causing this to happen!
Devzz said:
@shaf46
Hey Shaf, sorry to bother you mate. I just don't understand what is wrong with this phone! My estimated time on with stamina mode is down to 1 day a few hours again. It is a brand new phone I only got it yesterday. Is it the way I am charging it or is it just buggy software? I don't have any apps I don't need and even tap to wake is off. The battery works normally I guess although it is draining a bit fast (5% in 20 minutes while using it) but I don't understand what could be causing this to happen!
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Click to collapse
It's happened to me once where the phone wouldn't switch on after sleeping, turned on after about 2mins, but only when I received my magnetic charger and started charging with it. Not sure if the magnetic charger is the problem since I only had that problem once and never happened since.
Are you charging it with a magnetic charger?
Pesetio said:
It's happened to me once where the phone wouldn't switch on after sleeping, turned on after about 2mins, but only when I received my magnetic charger and started charging with it. Not sure if the magnetic charger is the problem since I only had that problem once and never happened since.
Are you charging it with a magnetic charger?
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Did you manage to sort it out? No I'm using the standard charger provided but after charging it last night, the estimation of battery time in stamina mode has come down significantly. The estimation assumes stamina mode is not on but it is turned on in my notification bar. This time yesterday the estimate was at ~5 days.

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