Hello all,
Last night, I tried updating my Rom on a sprint mogul to the recent dcd 2.2.6 and 3.27 radio.
I followed the steps of taking down the information, finding my unlock code, unlocking, and updating both roms.
It went with no problems. However my MSID was reset so i had to enter my unlock code that i got from get spc. before i reflashed my device, i checked to see if the code worked by trying to enter and edit epst.
But in windows 6.1 the unlock code didnt work, my msid and mdn were set to all 0.
I called sprint they gave me the same unlock code that didnt work.
So i tried reflashing back to the original sprint official release, that didnt work, i was getting an error 328 from the ruu.
I tried reflashing again dcd 2.2.6 rom, that worked but the radio wouldnt flash due to the same invalid command error 328 from the ruu.
So for a while i was stuck on the htc splash screen with a no radio display. I found a thread with a solution to the same problem. I flashed the leaked sprint rom 3.16, that worked and i was able to get up and running.
However in epst mode my hex and dec esn are all zeros. my original unlock code doesnt work, (the one from sprint), but when i enter in all 0 in getspc it generates the proper unlock code,
but i still can not connect to the sprint network even tho i am able to set my msid and msn to the correct values, my esn is still wrong (displays all zeros)
Can any please tell me if i can fix this, I was on the phone with sprint for 2 hrs with no avail. I need to set my esn on the phone to match my esn in hardware
Thank you,
Kevin
Okay, if I read your post right you do have your MSL number (unlock code) right? If you do, go to your keypad on the phone and dial ##3282# (##DATA#). It should ask you if you want to view or edit. Choose edit and type in your MSL number. On the main screen there should be an option on the left softkey that says "View Info". Choose that and then select "Advanced". At the top I believe you can edit your ESN number.
Hope that helps.
krazieintentz said:
Hello all,
Last night, I tried updating my Rom on a sprint mogul to the recent dcd 2.2.6 and 3.27 radio.
I followed the steps of taking down the information, finding my unlock code, unlocking, and updating both roms.
It went with no problems. However my MSID was reset so i had to enter my unlock code that i got from get spc. before i reflashed my device, i checked to see if the code worked by trying to enter and edit epst.
But in windows 6.1 the unlock code didnt work, my msid and mdn were set to all 0.
I called sprint they gave me the same unlock code that didnt work.
So i tried reflashing back to the original sprint official release, that didnt work, i was getting an error 328 from the ruu.
I tried reflashing again dcd 2.2.6 rom, that worked but the radio wouldnt flash due to the same invalid command error 328 from the ruu.
So for a while i was stuck on the htc splash screen with a no radio display. I found a thread with a solution to the same problem. I flashed the leaked sprint rom 3.16, that worked and i was able to get up and running.
However in epst mode my hex and dec esn are all zeros. my original unlock code doesnt work, (the one from sprint), but when i enter in all 0 in getspc it generates the proper unlock code,
but i still can not connect to the sprint network even tho i am able to set my msid and msn to the correct values, my esn is still wrong (displays all zeros)
Can any please tell me if i can fix this, I was on the phone with sprint for 2 hrs with no avail. I need to set my esn on the phone to match my esn in hardware
Thank you,
Kevin
Click to expand...
Click to collapse
thank you for your reply.
I do have my unlock code. the ##data# shows the esn in advanced settings, but the box is greyed out and will not allow me to edit it.
It still shows 00000000.
Thank you, any other ideas, maybe a registy edit?
It sounds like something happened during the flash process. I talked to a PCS rep and they said you would have to bring it in and get it swapped. I can't think on any other way to get that info updated. Sorry.
no there is another way, you can sniff for the spc, the original thread about getspc had directions @ ppcgeeks
dalvarez7 said:
Okay, if I read your post right you do have your MSL number (unlock code) right? If you do, go to your keypad on the phone and dial ##3282# (##DATA#). It should ask you if you want to view or edit. Choose edit and type in your MSL number. On the main screen there should be an option on the left softkey that says "View Info". Choose that and then select "Advanced". At the top I believe you can edit your ESN number.
Hope that helps.
Click to expand...
Click to collapse
You need ths link
http://forum.ppcgeeks.com/showthread.php?t=17495&highlight=getspc
I went to a sprint tech and they said they i had to replace the phone, and they would order me a new one. but right now i have to wait the warehouse doesnt have any instock.
there is another way however, if it was erased by software, it can be changed by software.
I did not find anything relevant on the link above, i will keep looking through it. If someone could point me in a closer direction.
I do have my unlock code, currently all zeros, so im not looking to get my MSL number, im looking to change my ESN back to what it was, somehow it was set to all 0's during the rom update process.
Thank you,
Kevin
Perhaps you should change the thread title to something more specific to separate yourself from the masses who can't boot because they didn't upgrade their radio.
Perhaps try an RTN reset? This is a hard reset that erases provisioning data. I don't know if it can restore an ESN, but worth a try.
Go to dialer
##786# (##RTN#)
Menu->reset
krazieintentz said:
Hello all,
I followed the steps of taking down the information, finding my unlock code, unlocking, and updating both roms.
Click to expand...
Click to collapse
Is it just me or does something seem wrong with this quote. Read the instructions here: http://forum.ppcgeeks.com/showthread.php?t=17667
The phone needs to have the unlocker program run to install a custom rom. The code from GetSPC allows you to edit the settings not unlock your phone.
hohnan said:
Is it just me or does something seem wrong with this quote. Read the instructions here: http://forum.ppcgeeks.com/showthread.php?t=17667
The phone needs to have the unlocker program run to install a custom rom. The code from GetSPC allows you to edit the settings not unlock your phone.
Click to expand...
Click to collapse
Look i dont need any smart comments.
Well actually for your information, the MSL code is used to unlock your phone. the unlocker program is used to unlock your bootloader to accept a custom rom.
MSL - master subsidy lock, this locks network settings so that a user can not change them, the code given by getspc is stored in nV ram on the phone and is used to gain access to these files, thus "unlocking" the phone. unlocking the bootloader is another story...
anywho, i was able to get my phone working, i reprogrammed my esn, reprogrammed my MSL from all zeros to the proper value, and now my phone is back on the sprint network.
if you guys are interested i will write a tutorial on how i did this, just to respond to the other post, a hard reset does not restore esn data.
Good for you! I'm glad you figured it out. I would be interested on how you got it working again.
krazieintentz said:
Look i dont need any smart comments.
Well actually for your information, the MSL code is used to unlock your phone. the unlocker program is used to unlock your bootloader to accept a custom rom.
MSL - master subsidy lock, this locks network settings so that a user can not change them, the code given by getspc is stored in nV ram on the phone and is used to gain access to these files, thus "unlocking" the phone. unlocking the bootloader is another story...
anywho, i was able to get my phone working, i reprogrammed my esn, reprogrammed my MSL from all zeros to the proper value, and now my phone is back on the sprint network.
if you guys are interested i will write a tutorial on how i did this, just to respond to the other post, a hard reset does not restore esn data.
Click to expand...
Click to collapse
I also would be interested
dalvarez7 said:
Good for you! I'm glad you figured it out. I would be interested on how you got it working again.
Click to expand...
Click to collapse
This would be a handy bit of knowledge as they go thru great lengths to keep it from being done. Ususally the filesystem for that section of the phone is locked and protected, requiring the QXDM (Qualcomm Extensible Diagnostic Monitor) software to get in. I have an older version that I used to use to play with older phones and it worked great, but a newer one would be needed for these phones. Old style glitch corruption will mess up any filesystem and even mess up protected areas, which is likely what happened to yours. I would love to know how you did it without QXDM ;-)Thanks.
krazieintentz said:
Look i dont need any smart comments.
Well actually for your information, the MSL code is used to unlock your phone. the unlocker program is used to unlock your bootloader to accept a custom rom.
MSL - master subsidy lock, this locks network settings so that a user can not change them, the code given by getspc is stored in nV ram on the phone and is used to gain access to these files, thus "unlocking" the phone. unlocking the bootloader is another story...
anywho.........
Click to expand...
Click to collapse
Wow. A pretty harsh response to someone who was trying to help out.
A tutorial will be nice. if you have the time!
krazieintentz said:
Look i dont need any smart comments.
Well actually for your information, the MSL code is used to unlock your phone. the unlocker program is used to unlock your bootloader to accept a custom rom.
MSL - master subsidy lock, this locks network settings so that a user can not change them, the code given by getspc is stored in nV ram on the phone and is used to gain access to these files, thus "unlocking" the phone. unlocking the bootloader is another story...
anywho, i was able to get my phone working, i reprogrammed my esn, reprogrammed my MSL from all zeros to the proper value, and now my phone is back on the sprint network.
if you guys are interested i will write a tutorial on how i did this, just to respond to the other post, a hard reset does not restore esn data.
Click to expand...
Click to collapse
Krazeintentz,
I would be very interested in your final fix for this problem. The exact same thing happened to me a while back and my only way out at the time was a replacement titan under warranty from vzw.
If we had your steps to recovery then we would be a lot closer to having a disaster recovery wiki.
As another poster said, yours was a real rom flashing problem as opposed to the numerous "brick" cases that we see everyday from just half done flashes. So it makes it all the more relevant that we have a wiki for this problem.
Regards
Since he has not said, heres a theory
The filesystem is protected from editing in the address range where the ESN resides. The QXDM software shows the actual file structure of the chipsets flash and the files have actual attributes and the ESN file is read only, so the EPST is not supposed to be able to edit the ESN (as this would be cloneing a phone and not legal). If you follow the steps in a flash memory update, you would see that the contents of these protected files are read, saved, and then the flash is totally erased, then written with the new revision, and finally the protected storage is written and the attribute is set to read only. The QXDM is required to manually unlock these attributes, but there is a key that allows the flash utility to erase the stuff. if the flash was interrupted either by hardware or software error at the point after the erase and writeback but before the write of protected file area, the ESN would be blank and also the EPST in the phone would be able to edit it in edit mode because the attribute is the very last thing written. I bet thats how he fixed it and now has a cloneable phone too and can change his ESN any time he wants, at least until he flashes the radio again which will fix the glitch by process. Thats probably what he did.
Hey guys Im a noob and im having a bit of problems
Im stuck in the bootloader screen
TITA100 MFG
SPL-2.40 Olipro
CPLD-9
My comp has windows vista premium so instead of activesync i have windows device center 6.1 I have unclicked allow USB connections
but i think my comp doesnt recognize that they the phone is connected at all although i do here the sound that lets me know that a usb device is connected
exitbl.exe doesn't work keeps telling me
cannot open USB port
Please make sure that USB connection in Activesync is disabled
Also make sure that your USB cable is properly connected
if it helps im on a bell phone
Flashing to DCD 3.2 on a Verizon phone and my ESN is reset to all zeros. The ROM upgrade itself seemed to work. The phone boots fine. I tried to follow the directions in the troubleshooting section about ESN being reset to all zeros but I cant get my phone into the programming/diagnostic mode for CDMA workshop. Any suggestions?
mountainfrog said:
Flashing to DCD 3.2 on a Verizon phone and my ESN is reset to all zeros. The ROM upgrade itself seemed to work. The phone boots fine. I tried to follow the directions in the troubleshooting section about ESN being reset to all zeros but I cant get my phone into the programming/diagnostic mode for CDMA workshop. Any suggestions?
Click to expand...
Click to collapse
Look for EPST.exe or EPSTLab.exe in \Windows if you want to use PST mode
For diagnostic mode, the Program is called DMRouter
Dial ##3424 then send.
gc14 said:
Dial ##3424 then send.
Click to expand...
Click to collapse
Thanks that worked. The directions have ##3424#. I never thought to try it without the ending # sign.
I can connect to my phone with CDMA workshop but I encounter an error.
When it reads from the phone it pulls all the info except for the ESN and the Number fields . It says ':: Failed ::" in the phone information box on the left for both of those fields. It wont let me read or write to the ESN in the security tab.
I upgraded my new 6800 yesterday using the directions Here.
I upgraded to Olipro 2.40, CDMA Radio 3.42.02 , and DCD Titans 3.20 ROM. The upgrade went smooth enough. I was unable to use my 1GB microSD card but I was able to use USB. When I was finished I installed the verizon carrier cab. I called *228 to program my phone. Programming failed and it failed because my ESN was now set to all zeros. I attempted to reset the ESN using CDMA workshop and the instructions in the troubleshooting section of the wiki. It failed and now CDMA workshop is unable to access my ESN at all. See my previous post. When CDMA workshop reads from the phone it pulls all the info except for the ESN and the Number fields . It says ':: Failed ::" in the phone information box on the left for both of those fields. It also gives me an error "Cant read EFS" when I try to pull up the phones setting using ESF. It is like some portions of the phone are now locked (or deleted).
I decided to try to flash back to the original stock ROM and I am unable to do so. I am unable to reflash my bootloader, the radio, or the DCD ROM. I cant do it using the microSD and when I try doing it via USB I get an Error 328, Invalid Command. My phone boots fine but I cant change any of the ROMS. I can also see all my phones programming settings using ##3424, using CDMA workshop, and QPST) but I am unable to change any of them. It is like my phone is partially locked.
My current bootloader says
TITA100 MFG
SPL-2.40.Olipro
CPLD-9
and during startup it says:
M 09
B03
P DCAAXAM-4350H
R 3.42.30
D 3.20
Since I cant access the ESN to change it, my phone is not usable. Can anyone help me reset my esn to the correct value? Any suggestions on what to try myself or do I need to send it to someone with the correct tools? or is my phone beyond repair? If you need additional information, I can provide that as well. Thanks.
I'm looking into it for you. Give me a little.
gc14 said:
I'm looking into it for you. Give me a little.
Click to expand...
Click to collapse
Thank you very much for any assistance you can give me.
Have you tried ##778 enter 000000 for the unlock code. Use edit. Just a thought, we may be talking about 2 different things.
Ga. Medic said:
Have you tried ##778 enter 000000 for the unlock code. Use edit. Just a thought, we may be talking about 2 different things.
Click to expand...
Click to collapse
I did try that but when I had EPST in edit mode, I could only change a few of the values and the ESN was not one of them.
I was able to fix my phone. I tried to re-flash my phone again back to stock but this time I tried it using my laptop. I still could not get the microSD method to work but USB did work this time. When I was finished, my esn was reset again to all zeros (previously it had been a mix of my real esn and zeros like 35782000). I ran CDMA workshop again and this time the change from all zeros to the correct ESN was successful. My phone also activated successfully using *228.
I am trying to set my phone up on Page Plus and I am using DFS Demo. I am able to read the settings just fine, but when I write the NAM settings, they don't stick. When I write, the log says:
MODE CHANGE OfflineD OK
HTC Diagnostic Interface - 9K (COM9)
I have put the DNA into DIAG mode by dialing ##DIAG#. I was able to get the Data and Mobile IP tabs to write correctly. I can even write to NAM2. I just can't write to NAM1. Not sure what is going on. It is the same in CDMA Workshop 2.7 Full Version. When i write in CDMAWS, it says failed when writing to the Min and Directory number. This is a brand new replacement HTC DNA phone from Verizon that has never been activated on the network. I did S-Off with Moonshine before trying to flash it to Page Plus. I am using Windows XP. Also, I can write to other phones just fine. I used my Fascinate as my donor phone and I was able to read and write to it just fine.
Any help would be appreciated. Thanks.
Edit: I am on the stock rom with software version 2.06.605.1
I just tried editing the NAM settings using ##PROGRAM and I was able to modify them, but the settings would not stick after rebooting the phone. Went back in and everything was zeroed out again. This is very strange to me.
Any solution to this? I'm having the same issue with a different phone. reading works fine, writing never sticks, even immediately after doing write. It just blanks all of the fields out.