Anyone else dropping calls? - HTC EVO 3D

I'm dropping calls like crazy since day 1. My old evo would atleast have 2-3 bars at my house and this 3vo has none at my house and it also goes in and out of roaming like crazy. Never had these issues with my evo. I work close to the Sprint campus and still drop calls at work. Any suggestions?

MattC74 said:
I'm dropping calls like crazy since day 1. My old evo would atleast have 2-3 bars at my house and this 3vo has none at my house and it also goes in and out of roaming like crazy. Never had these issues with my evo. I work close to the Sprint campus and still drop calls at work. Any suggestions?
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Did you do the OTA Updates? Also check for an updated PRL. Aside from that call sprint and have them send you an airrave for the house and issues there will be solved. If you still have issues outside of your house and the PRL update doesn't help then I would take it to the Sprint store to exchange or make them fix it.

slayer69 said:
Did you do the OTA Updates? Also check for an updated PRL. Aside from that call sprint and have them send you an airrave for the house and issues there will be solved. If you still have issues outside of your house and the PRL update doesn't help then I would take it to the Sprint store to exchange or make them fix it.
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PRL update and PRL version is 21079. Yes I mistakenly took the OTA before reading the forums. I will be def be calling Sprint. Thanks for the info.

I only drop calls when talking to Iprones...and it's them dropping me.

Related

Need opinions - Evo 3D poor reception

I am coming from an Evo 4G. My apartment has always had sub par reception on sprint but now with the Evo 3D it is becoming irritating. In the same places I had 3G, I now am roaming. In a place where I had 2-3 4G bars, I have barely 1. I have tried updating my prl, my profile. One thing that I will note is that 4G on the 1 reported bar is about as good as the 3 bars on the old Evo. However 3G reception is definitely not very good overall.
My question - as I approach the one month I have had this phone, I wonder if I should:
A. Exchange the phone for another 3D. Has anyone heard of reception issues related to hardware? How has this device compared for everyone to the old Evo as far as reception? Do I have a dud?
B. Return it and get an original Evo.
C. Something else - call sprint ask for airwave or something like that.
I appreciate any advice anyone has. Thanks in advance.
My radio bars do show a tad lower, but I havent really noticed any issues.
I am willing to be some future PRL updates will help this.
My OG Evo was the same around launch time too
Had the same issue vs my old Eris on Verizon. Sprint reset the network which helped some, but I wound up manually changing the PRL to a USCellular one. Gained 4 bars.
Sent from my PG86100 using XDA Premium App
so PRL updates meaning non-sprint developer created? so 2 votes in favor of waiting it out?
berardi said:
I am coming from an Evo 4G. My apartment has always had sub par reception on sprint but now with the Evo 3D it is becoming irritating. In the same places I had 3G, I now am roaming. In a place where I had 2-3 4G bars, I have barely 1. I have tried updating my prl, my profile. One thing that I will note is that 4G on the 1 reported bar is about as good as the 3 bars on the old Evo. However 3G reception is definitely not very good overall.
My question - as I approach the one month I have had this phone, I wonder if I should:
A. Exchange the phone for another 3D. Has anyone heard of reception issues related to hardware? How has this device compared for everyone to the old Evo as far as reception? Do I have a dud?
B. Return it and get an original Evo.
C. Something else - call sprint ask for airwave or something like that.
I appreciate any advice anyone has. Thanks in advance.
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Click to collapse
C.airwave
Sent from my PG86100 using XDA App
ultra78721 said:
C.airwave
Sent from my PG86100 using XDA App
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crap I just noticed it requires Broadband ISP already - I don't have internet at my place - does that mean i can't do anything?
berardi said:
crap I just noticed it requires Broadband ISP already - I don't have internet at my place - does that mean i can't do anything?
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Have some friends with different carriers test your area, see which is stronger and use their PRL. That's what I did, told that to the Sprint rep while getting my MSL and he liked the idea (I did hint I would leave if I couldn't get a better signal).
Sent from my PG86100 using XDA Premium App
berardi said:
I am coming from an Evo 4G. My apartment has always had sub par reception on sprint but now with the Evo 3D it is becoming irritating. In the same places I had 3G, I now am roaming. In a place where I had 2-3 4G bars, I have barely 1. I have tried updating my prl, my profile. One thing that I will note is that 4G on the 1 reported bar is about as good as the 3 bars on the old Evo. However 3G reception is definitely not very good overall.
My question - as I approach the one month I have had this phone, I wonder if I should:
A. Exchange the phone for another 3D. Has anyone heard of reception issues related to hardware? How has this device compared for everyone to the old Evo as far as reception? Do I have a dud?
B. Return it and get an original Evo.
C. Something else - call sprint ask for airwave or something like that.
I appreciate any advice anyone has. Thanks in advance.
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Click to collapse
Had the exact same issue and well I returned mine this last Sunday and got a new 3d and well it's better so far. Last week Sprint updated prl over the air and it worked for a minute and then it was back to roaming, dropping calls, battery draining like crazy, sensitive power button. I know it's only Monday but I have not dropped one call or went into roaming yet.
MattC74 said:
Had the exact same issue and well I returned mine this last Sunday and got a new 3d and well it's better so far. Last week Sprint updated prl over the air and it worked for a minute and then it was back to roaming, dropping calls, battery draining like crazy, sensitive power button. I know it's only Monday but I have not dropped one call or went into roaming yet.
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That's great. Wow
What did u say to get it switched without the run around ? They gave u new not refurbished right? Did you take it to the store you bought it at or call in?
ianoob said:
Have some friends with different carriers test your area, see which is stronger and use their PRL. That's what I did, told that to the Sprint rep while getting my MSL and he liked the idea (I did hint I would leave if I couldn't get a better signal).
Sent from my PG86100 using XDA Premium App
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Verizon is strongest but if I take that PRL then I wont have Sprint 4G will I?
Also how would you load the other PRL?
Thank you!
I had the power button sensitivity issue - where the button presses momentarily caused the power menu to come up instead of going into sleep mode. So I took that phone into Sprint yesterday and they gave me a new phone, within 30 days. Any replacement should be a new phone and not a refurbished one within the initial 30 days of purchase.
Point being is that they new phone to me doesn't pick up a signal as well as the other Evo 3D that I had. We have an Airave at work and the old phone would have max bars and crystal clear, today first day with the new phone was at about 2 or so bars and the one phone call was very well lets just say not so crystal clear.
Recommend you take the phone back and ask them to test it. They can test the phone for you, and worst case swamp it out for you. Don't recommend PRL hacks since those tend to get people kicked out of Sprint due to excessive roaming.
berardi said:
Verizon is strongest but if I take that PRL then I wont have Sprint 4G will I?
Also how would you load the other PRL?
Thank you!
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Click to collapse
Sprint 4G is on a different radio than data/voice, WiMax vs CDMA/1Rxx.
If you search for say "carrier name" PRL July 2011, you should be able to find a current file. Download the file, open QPST Service Programming, click the tab "Roam" and put the file location in "Preferred Roaming". A full tutorial at http://forum.xda-developers.com/showpost.php?p=15158246&postcount=1
weidnerj said:
Recommend you take the phone back and ask them to test it. They can test the phone for you, and worst case swamp it out for you. Don't recommend PRL hacks since those tend to get people kicked out of Sprint due to excessive roaming.
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Great idea - I think I will do this
berardi said:
That's great. Wow
What did u say to get it switched without the run around ? They gave u new not refurbished right? Did you take it to the store you bought it at or call in?
Click to expand...
Click to collapse
Told them it was dropping calls like crazy which it was and the rep said well lets get you a new one. Yeah got a new one from the same store.
berardi said:
I am coming from an Evo 4G. My apartment has always had sub par reception on sprint but now with the Evo 3D it is becoming irritating. In the same places I had 3G, I now am roaming. In a place where I had 2-3 4G bars, I have barely 1. I have tried updating my prl, my profile. One thing that I will note is that 4G on the 1 reported bar is about as good as the 3 bars on the old Evo. However 3G reception is definitely not very good overall.
My question - as I approach the one month I have had this phone, I wonder if I should:
A. Exchange the phone for another 3D. Has anyone heard of reception issues related to hardware? How has this device compared for everyone to the old Evo as far as reception? Do I have a dud?
B. Return it and get an original Evo.
C. Something else - call sprint ask for airwave or something like that.
I appreciate any advice anyone has. Thanks in advance.
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Click to collapse
I don't think you have a dud. Rather than bars, what are your actual speeds using something like Speed Test from the Market. I've had well....more than 3 of these E3D's, lol, and only 1 got half-ass decent speeds out of the box. With some re-provisioning and data reset methods in the General section I got all of them to set up correctly on the network.

Roaming problems

Lately I have noticed my phone going into roaming mode a lot. Sitting in my house today it went into roam. I live in town and get a good 4G signal when I turn it on. I should not be roaming. Here and there running around town I go into roaming too. If I try to make a call it tells me welcome to Verizon this account can not ne authenticated. it won't let me make a call. Now I know we roam on verizons towers but if i can't make a call when i actually need to because I am roaming I am gonna be pissed. If i try to send a text it gives me an error 64 as well. I have been rooted for about a month or longer and just started having problems.
My thought is it is some sort of security thing sprint has been doing to crack down on rooted devices that are forced to roam. I am not forcing mine into roam and have no intention to. Is there any suggestions I can try to keep from going into roam so much.
I live around Austin tx. Anyone else notice more roaming lately?
Sent from my PG86100 using XDA App
I had the same exact problem and searched for a solution for months. Call sprint, ignore everything they try to do to fix it and request an hlr refresh (or reload, reset, etc....). It's the only solution I found and is very easy provided you get the right rep. I've also heard its easier doing this over sprint chat on their website. Hope this helps!
There is a thread in the general section that has a few prls up. I had to switch mine a few times to get good signal back.
I know there are a few towers down in my area because of the storm. Sprint is taking their sweet time fixing them as well. I called a few times to submit a ticket and they always say they will call me back within 24-72 hours and never do. I always have to call back. Really bad customer service if you ask me! Sprint's network right now is a joke! It can't compare to Verizon or ATT in my area.
oohaylima said:
There is a thread in the general section that has a few prls up. I had to switch mine a few times to get good signal back.
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What area are u in and which one worked best for u
Sent from my PG86100 using XDA App
I live in Fort Leonard Wood. 1115 worked best for me.
I have been having this problem as well. After about 2 weeks of constant phone calls to Sprint, multiple CHLR resets, and even an exhange, the new 1 does the same thing. It will work for a few days, then I'll go into a roaming area, and whamo, the Verizon lady tells me my phone cannot be authenticated! Funny thing is my original 4G, never roams in these areas, and when it does, it roams perfectly well...

Constant Dropped Calls, Help!

I've had my Evo LTE since launch, and have had call issues since the beginning. I came from the OG Evo, and knew Sprint had bad coverage in some areas around me; but this has been much much worse. I would say 4 out 5 calls drop immediately upon connection. I will have half or more signal when I call and as soon as it connects it drops off and I look and there are 0 bars. Oh, I'm also not in a town which has the updated network/LTE. I had done the HTC Unlock immediately, so I was nervous about trying to take my phone back. But thanks to this amazing guide, I can get it back to stock. Has anyone else had issues like this fixed by getting a new phone?
My main question is who do I take it back to? I have the BB Black Tie insurance, so I was thinking that would be easiest/quickest exchange. But I wasn't sure how they would react since there is nothing visibly wrong with the phone. And I'm sure as soon as I get in Best Buy it will work flawlessly .
are you in an area that is currently undergoing Network vision updates? In my area (Chicago suburbs), sprint acknowledged that the NV upgrades were causing problems.
I constantly get "no data connection" when I have 3 bars (not roaming) :/
have try doing a service reset? ##72786#
HTC EVO LTE
iamkoza said:
are you in an area that is currently undergoing Network vision updates? In my area (Chicago suburbs), sprint acknowledged that the NV upgrades were causing problems.
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Click to collapse
No, I'm in Oklahoma and we don't even have a date for the upgrades yet .
luisrod03 said:
have try doing a service reset? ##72786#
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Click to collapse
I have not. I'm assuming it's okay to do this running S-Off and custom Rom (CM10)?
I have also noticed terrible 3G speeds, much much worse than my OG Evo.
stewie63 said:
No, I'm in Oklahoma and we don't even have a date for the upgrades yet .
I have not. I'm assuming it's okay to do this running S-Off and custom Rom (CM10)?
I have also noticed terrible 3G speeds, much much worse than my OG Evo.
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Click to collapse
yeah its ok....the ##72786# it's going to reset your data and voice...as soon as you put the ##72786# on your phone is going to ask for the msl enter it then press menu and reset....your phone is going to reboot and run the hands-free activation...just let it run and test it out see if it works
HTC EVO LTE
What part of Oklahoma?
Sent from my EVO using xda app-developers app
Tulsa
I'm in north okc and have the exact same issue. I've been in numerous lengthy phone calls with sprint about this and I'm on my second phone to no avail. My girls phone is the same. This phone does not like the okc area whatsoever. I remember my 3d was the same. I am currently at the point of leaving sprint for this. I love this phone but its driving me crazy. And let's not get into peak hours data drop.... I'm so frustrated with sprint right now.
Sent from my EVO using Tapatalk 2
Well, I think I'm going to go back full stock tomorrow and run it by a Sprint repair store. Guys in IRC channel recommended I have them check my radios. I work with a guy who has a Samsung on Sprint and doesn't have great signal, but better than mine! I'm so torn right now, I know if i switched to Verizon I'd have great LTE signal all over town, but I wanted to support Sprint and see if they could fix their network. Now I'm regretting it but stuck in contract. But then again if I were to switch, there aren't really any phones I'm interested in on Verizon...
I love this phone but, I am.pissed and tired of repair stores, and sprint technical, and supervisors, and credits. They can see that most of my disconnects are device related and still won't switch me to another device or something. I really don't even want to switch. But, I totally believe its network being upgraded and this device is designed for something other than what's offered in my area.
Sent from my EVO using Tapatalk 2
lawnguy said:
I love this phone but, I am.pissed and tired of repair stores, and sprint technical, and supervisors, and credits. They can see that most of my disconnects are device related and still won't switch me to another device or something. I really don't even want to switch. But, I totally believe its network being upgraded and this device is designed for something other than what's offered in my area.
Sent from my EVO using Tapatalk 2
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Click to collapse
Send it in to htc and have them fix it. They warranty it for a year.
I had one that dropped calls but my second one is perfect.
Well, I'm going to try to get to the Sprint store later this afternoon. Will update here with result. If it's just their **** network, think they might let me out of contract if I ***** enough? If they do, then where do I go? I freaking love this phone, but if it can't make phone calls I can't keep it...
--Update--
I went to a Sprint store on Saturday to see what they said. As soon as I mentioned dropped calls and crappy speeds he started apologizing. Evidently they have begun the network update in Oklahoma, which means that a lot of towers are down or not at normal capacity. He said this has been going on most of the year and that the network should be back at normal capacity by the end of the year. He also said he had heard LTE by June-July of 2013, but was just a rumor. He reset my profile and PRL and said it might help. I'm going to stick it out as of now and hope they can produce a solid LTE network. I do really love Sprint and their fight for unlimited data, just hope they keep it up.
Dropped Calls
I, too, have had terrible luck with calls dropping with this phone. I was on the OG EVO and did not have these issues at all. From looking at this site s4gru.com I do not believe that my area (Indy) should be under any network updating as of yet. However, it also looks like Oklahoma should not be, either - so maybe they started early
In the end...my old EVO did not have issues up to the day I upgraded, and the new EVO has had issues since day 1. I do not believe this is a network issue, but more of a hardware/radio/phone design issue. I hoped the newest updates (including radio) would help, but I am still dropping calls way too often.

Phone won't ring while roaming on 25006, does on 12124

Some of you may have seen this in my MeanROM thread, but I thought I'd start a thread for it for others who may have the problem. I noticed a few days ago that my phone was no longer ringing while roaming. People would call and it goes straight to voicemail while roaming. I tried all manner of tricks (some which did work for others) but none worked for me. I did PRL updates, profile updates, wiping dalvik and cache, wiping multiple times, factory resets, multiple factory resets. Bottom line: my phone flat out will NEVER ring when roaming on PRL 25006 (the normal PRL for us now): only when on Sprint. Odd thing is, you can pick up the phone and make an outgoing call fine on roaming: just won't ring. As a last ditch effort before getting mired up in Sprint phone support for an hour, I put back my old 12124 corporate PRL that I had used for about a month and then dumped (only because I didn't see a difference). I've now done this at least a half dozen times: as soon as I push 12124, the phone will ring (and work) every time while roaming! Put 25006 back: won't ring.
Again, I've tried every trick that everyone has mentioned and the only factor is the PRL. Push 12124: works fine. Do "update PRL" and get 25006 back: won't ring while roaming; only when on Sprint. At my house, depending on what part of the house I'm in, that means I can't get calls at least half the time on PRL 25006 so thankfully we have 12124. Now I know 12124 isn't compatible with LTE but I couldn't care less as my area here isn't compatible with LTE either: and I'd rather be able to get phone calls when I need to!
This message is nothing more than a "tickler" to say hey, I think the 25006 PRL might be hosed. Either that or Sprint has changed something on the network that makes 25006 affect some of us this way. I've never had this happen before but the only other explanation I can think of is... maybe by me running 12124 for a month or so, my phone somehow got "re-provisioned" to corporate PRL's and the way it's provisioned now, 25006 doesn't work right. That's possible too: that I caused it by running 12124 for a while. Also possible that Sprint could fix it if I could actually find someone who knows how to reset/fix provisioning. I just don't have time right now for their BS and going through 6 techs over 2.5 hours on the phone. Been hammered lately.
Anyway, might be worth checking if you roam often: if you can actually receive a call when roaming. I know it doesn't affect everyone on 25006 nor does it affect every area. Might have to be special circumstances but I feel like there must be a bunch of people here who don't even know it but can't receive calls when roaming.
Mike
samething for me on 25006. just noticed it last night when i was roaming out in the country and my wife and daughter were trying to call phone never rang once.
mikeyxda said:
Some of you may have seen this in my MeanROM thread, but I thought I'd start a thread for it for others who may have the problem. I noticed a few days ago that my phone was no longer ringing while roaming. People would call and it goes straight to voicemail while roaming. I tried all manner of tricks (some which did work for others) but none worked for me. I did PRL updates, profile updates, wiping dalvik and cache, wiping multiple times, factory resets, multiple factory resets. Bottom line: my phone flat out will NEVER ring when roaming on PRL 25006 (the normal PRL for us now): only when on Sprint. Odd thing is, you can pick up the phone and make an outgoing call fine on roaming: just won't ring. As a last ditch effort before getting mired up in Sprint phone support for an hour, I put back my old 12124 corporate PRL that I had used for about a month and then dumped (only because I didn't see a difference). I've now done this at least a half dozen times: as soon as I push 12124, the phone will ring (and work) every time while roaming! Put 25006 back: won't ring.
Again, I've tried every trick that everyone has mentioned and the only factor is the PRL. Push 12124: works fine. Do "update PRL" and get 25006 back: won't ring while roaming; only when on Sprint. At my house, depending on what part of the house I'm in, that means I can't get calls at least half the time on PRL 25006 so thankfully we have 12124. Now I know 12124 isn't compatible with LTE but I couldn't care less as my area here isn't compatible with LTE either: and I'd rather be able to get phone calls when I need to!
This message is nothing more than a "tickler" to say hey, I think the 25006 PRL might be hosed. Either that or Sprint has changed something on the network that makes 25006 affect some of us this way. I've never had this happen before but the only other explanation I can think of is... maybe by me running 12124 for a month or so, my phone somehow got "re-provisioned" to corporate PRL's and the way it's provisioned now, 25006 doesn't work right. That's possible too: that I caused it by running 12124 for a while. Also possible that Sprint could fix it if I could actually find someone who knows how to reset/fix provisioning. I just don't have time right now for their BS and going through 6 techs over 2.5 hours on the phone. Been hammered lately.
Anyway, might be worth checking if you roam often: if you can actually receive a call when roaming. I know it doesn't affect everyone on 25006 nor does it affect every area. Might have to be special circumstances but I feel like there must be a bunch of people here who don't even know it but can't receive calls when roaming.
Mike
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Click to collapse
Hey Mike.. On 25006 here running your Mean 3.6. When I first forced roam and attempted to call my first attempt resulted in several network courtesy rings but no ringing on my device with it eventurally rolling to voicemail... My 2nd attempt I heard about 4 network courtesy rings then myh device actually rang once before it rolled to voicemail. 3rd attempt and all subsequent attempts afterwords calls rang right through to my phone and I also tested sms text messages and data and they both worked fine. Cant really explain why 12124 works fine for you and 25006 doesnt other than possibly the first preferred roaming partner is different between the 2 because of an agreement change between carriers. Maybe whatever carrier is the 1st prefferred in your area for 25006 is having issues with correctly registering your device to its network to notify of incoming calls.. Most of the time just registering to network by completeting an outbound call but obviously isnt working for you.. Sometimes powercycling will resolve the issue also... On another note.. Im not sure if its the new sense 4.1 or your new rom that has stripped out some of the funtionality of beats audo settings.. But now the only options I get for beats audio is on/off... I no longer get the extendted options of beats ur beats.. beats solo and other.... or the option of the equalizer with beats off... Is it that way for everyone or just me?
Hope mikeyxda doesn't mind....
I have been talking back and forth with mikeyxda, it's a metropcs issue. Sounds like there is an issue with metropcs telling sprint that his phone is on their tower. Unfortunately when a call comes in, sprint thinks his phone is off so it sends it to voice mail.
The 12124 prl doesn't have metropcs in the list for his area. So he sits on vzw which works fine, but 12124 doesn't allow Lte connections. Working on a solution to fix both issues....
Sent from my C64 w/Epyx FastLoad cartridge
Do other phones work when roaming on MetroPCS?
Sent from my EVO LTE
Yeah I have this issue too. And I roam a lot too. That's not good.
Sent from EVO LTE using the XDA app
digiblur said:
Hope mikeyxda doesn't mind....
I have been talking back and forth with mikeyxda, it's a metropcs issue. Sounds like there is an issue with metropcs telling sprint that his phone is on their tower. Unfortunately when a call comes in, sprint thinks his phone is off so it sends it to voice mail.
The 12124 prl doesn't have metropcs in the list for his area. So he sits on vzw which works fine, but 12124 doesn't allow Lte connections. Working on a solution to fix both issues....
Sent from my C64 w/Epyx FastLoad cartridge
Click to expand...
Click to collapse
Mind? I'm hella grateful that we have someone with your knowledge here! I feel a lot better knowing the reason for the problem and feel a little better about Sprint because it seems like a MetroPCS problem. Although, with Sprint doing work on upgrading towers around here, I guess it could still be a Sprint problem where something they did is no longer compatible with MetroPCS. Either way, I think this problem is more widespread than people realize and I suspect anyone roaming in an area that is being upgraded while on a MetroPCS tower might have this problem. Kinda brings to light the fact that PRL's can affect more than people realize. If you're roaming, a PRL can affect data, data speed, whether or not you connect at all, and now whether or not your phone will ring when it looks like you have a signal.
Mike
mikeyxda said:
Mind? I'm hella grateful that we have someone with your knowledge here! I feel a lot better knowing the reason for the problem and feel a little better about Sprint because it seems like a MetroPCS problem. Although, with Sprint doing work on upgrading towers around here, I guess it could still be a Sprint problem where something they did is no longer compatible with MetroPCS. Either way, I think this problem is more widespread than people realize and I suspect anyone roaming in an area that is being upgraded while on a MetroPCS tower might have this problem. Kinda brings to light the fact that PRL's can affect more than people realize. If you're roaming, a PRL can affect data, data speed, whether or not you connect at all, and now whether or not your phone will ring when it looks like you have a signal.
Mike
Click to expand...
Click to collapse
Looking into the issue also... will report back when have an update...
I just chatted with a sprint tech online and so far the issue seems to have been resolved. This was the transcript:
You: well, my phone recently upgraded. Since then, whenever i am roaming, when people call, it goes straight to voicemail
Russ B.: Please confirm which line you are concerned about.
You: **********
Russ B.: Thank you.
Russ B.: Please turn off your phone and let me check this for you.
You: turning off
Russ B.: Thank you.
You: its off
You: i roam a lot, so its a problem
Russ B.: Thank you for waiting.
Russ B.: I have done some basic troubleshooting on your phone.
Russ B.: Please turn on your phone and check if you still face same issue. However I can see you are on data plan and roaming is included in your plan and you will not be charged for roaming.
You: no i know, and thats good, but if i dont receive calls while roaming, then it does me no good
You: ok its on, and im roaming right now. can you call it to see if it works?
You: i have no other phone
Russ B.: I am sorry, we are at chat support and do not have option to call.
Russ B.: I hope you can understand this. Please ask some one to call you.
You: i will try to find someone hold on
Russ B.: Sure.
You: sorry for the wait
You: someone is trying right now
Russ B.: Sure, no problem.
You: it has worked 2 times, but im trying a third just to be sure!
Russ B.: Sure.
You: it worked 3 times
Russ B.: I have just refreshed services on phone by doing some troubleshooting on your phone.
Russ B.: Great. It will be more better once provisioning will get completed.
You: ok oh it says service update right now
Russ B.: Let t get completed. Provisioning is running on your phone.
Russ B.: Yes, however it may take some time. So please do not use services on phone for 10-15 minutes.
Hope this helps. Ive received 5 calls while roaming since, some say it rings 4 or more times, and i only hear one, but it seems to be working!
mikeyxda said:
Mind? I'm hella grateful that we have someone with your knowledge here! I feel a lot better knowing the reason for the problem and feel a little better about Sprint because it seems like a MetroPCS problem. Although, with Sprint doing work on upgrading towers around here, I guess it could still be a Sprint problem where something they did is no longer compatible with MetroPCS. Either way, I think this problem is more widespread than people realize and I suspect anyone roaming in an area that is being upgraded while on a MetroPCS tower might have this problem. Kinda brings to light the fact that PRL's can affect more than people realize. If you're roaming, a PRL can affect data, data speed, whether or not you connect at all, and now whether or not your phone will ring when it looks like you have a signal.
Mike
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Click to collapse
Just making sure, don't want to bring PM stuff out in the public.
When roaming you are at the mercy of whatever the provider gives you. But for the most part, the other provider wants you to use all the minutes and data you can so they can bill Sprint more.
This MetroPCS issue might be just a regional thing and not nationwide. It could be even a smaller subset of users in your area as well. It's going to take quite a few phone calls to get fixed though. The easier option is to just use a PRL that doesn't use MetroPCS.
So the fact that i seem to be working just fine now is a fluke? because ive received several calls now while roaming and they have all worked just fine, whereas before they wouldnt go through at all.
edit: upon reading my post, i feel it may sound accusing. I did not intend for that, I really want to know, if it is a fluke. maybe im just paranoid!
ooonimrodooo said:
So the fact that i seem to be working just fine now is a fluke? because ive received several calls now while roaming and they have all worked just fine, whereas before they wouldnt go through at all.
edit: upon reading my post, i feel it may sound accusing. I did not intend for that, I really want to know, if it is a fluke. maybe im just paranoid!
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Click to collapse
What SID are you Roaming on? Check your 1x engineering screen in the ##DEBUG screen.
Sent from my C64 w/Epyx FastLoad cartridge
digiblur said:
What SID are you Roaming on? Check your 1x engineering screen in the ##DEBUG screen.
Sent from my C64 w/Epyx FastLoad cartridge
Click to expand...
Click to collapse
that would be SID # 4107
ooonimrodooo said:
I just chatted with a sprint tech online and so far the issue seems to have been resolved. This was the transcript:
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Click to collapse
Thanks for sharing. I rolled back to the 25006 PRL so that I have the problem again and started a chat session. They did the same thing, reprovisioned my phone, my phone got the message about starting network services. Still won't ring. Rebooted, did PRL and profile updates after that. They had me call *720 (while NOT roaming). Tried some other things too. Still won't ring on 25006. Push 12124 and it rings every time.
So I guess moral of the story: YMMV.
Mike
I hesitate to post this due to its non-technical nature. Inside the sense music app is a choice to enter Sprint Music+.
When I entered it for the first time the phone automatically went into a PRL update. The actual PRL number (25006) did not change afterwards, the 3g connectivity at fringe did. It could be the placebo affect, but maybe just maybe there was a reason for the PRL update. Just thought it should be mentioned.
BTW I also get a lot of no ring > voicemail calls while roaming. I work in a sprint fringe area.
ooonimrodooo said:
that would be SID # 4107
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Click to collapse
You shouldn't be roaming on 4107, that a Sprint SID.
Sent from my C64 w/Epyx FastLoad cartridge
digiblur said:
You shouldn't be roaming on 4107, that a Sprint SID.
Sent from my C64 w/Epyx FastLoad cartridge
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Click to collapse
My mistake. I wasn't roaming at the time. I'm roaming now and it says 6005.
Sent from EVO LTE using the XDA app
Haha truth be told, I thought it was normal for me not to be able to receive calls while roaming, thought it was just cause I force roam..
Sent from my EVO using xda app-developers app
ooonimrodooo said:
My mistake. I wasn't roaming at the time. I'm roaming now and it says 6005.
Sent from EVO LTE using the XDA app
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Click to collapse
That's Cricket. I'm thinking this is only a MetroPCS issue...it might even just be a regional MetroPCS issue as well.
Just an update, doesn't seem to be am across the board national issue with prl 25006 as many users have reported being able to receive calls fine while roaming. Maybe onto something with it being with certain partners or a certain partner. Definately nothing to do with anything sprint is doing to their towers as your not connected to a sprint tower if roaming..now if you are in good sprint coverage and roaming then a coverage issue may need to be looked into.

[Q] Has anyone gotten PRL 25010

Has anyone else gotten PRL 25010 update. How is it performing or you?
chico1983 said:
Has anyone else gotten PRL 25010 update. How is it performing or you?
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my friend just did on his 4g lte evo today
just updated mine and now its 25010
will see ow it acts, past few days my 3g has been slower
than normal, hope its sprint getting ready to turn on 4g
here in knoxville,tn but i doubt it lol
yup i just got the new 25010 PRL also.. i kno there doing work on towers in my lil a$$ state LTE baby!!.. so i hope this makes signal a lil bit better.. that would be sweet
evo401 said:
yup i just got the new 25010 PRL also.. i kno there doing work on towers in my lil a$$ state LTE baby!!.. so i hope this makes signal a lil bit better.. that would be sweet
Click to expand...
Click to collapse
I still have 56009
Prl has absolutely nothing to do with your 3g or 4g speeds.
njfoses said:
Prl has absolutely nothing to do with your 3g or 4g speeds.
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Click to collapse
it does in a way
it tells the phone which towers to connect to first, so it could tell the phone to connect to a faster tower instead of a slower one
right?
flex360 said:
it does in a way
it tells the phone which towers to connect to first, so it could tell the phone to connect to a faster tower instead of a slower one
right?
Click to expand...
Click to collapse
Hey how do i update if im s-off and we're can i find the file.
Just got it here in SLC about an hour ago
Sent from my EVO using xda app-developers app
Just checked and got it too
Sent from my EVO using xda premium
flex360 said:
it does in a way
it tells the phone which towers to connect to first, so it could tell the phone to connect to a faster tower instead of a slower one
right?
Click to expand...
Click to collapse
Prl only affects roaming. Nothing to do with sprint native coverage. For example certain prl's will allow you to connect to 3g roaming with verizon.
Just updated in ny
Sent from my Cm10 powered Evo Lte!!
flex360 said:
it does in a way
it tells the phone which towers to connect to first, so it could tell the phone to connect to a faster tower instead of a slower one
right?
Click to expand...
Click to collapse
njfoses said:
Prl only affects roaming. Nothing to do with sprint native coverage. For example certain prl's will allow you to connect to 3g roaming with verizon.
Click to expand...
Click to collapse
Yeah, that's why its called a Peferred Roaming List
Me too i just updated here in southern California.
Sent from my EVO using xda app-developers app
njfoses said:
Prl has absolutely nothing to do with your 3g or 4g speeds.
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Click to collapse
Lol yes it does. Especially on Sprint and especially when you live where I live. If the verizon tower near where I live wasn't included in the roaming list that I have then I would probably not even connect to 1X.
So yes, it does matter.
jkt97401 said:
Lol yes it does. Especially on Sprint and especially when you live where I live. If the verizon tower near where I live wasn't included in the roaming list that I have then I would probably not even connect to 1X.
So yes, it does matter.
Click to expand...
Click to collapse
Doesn't matter in regards to native coverage. Of course it matters for roaming.
Sent from my released from customs Evo Lte!
flex360 said:
it does in a way
it tells the phone which towers to connect to first, so it could tell the phone to connect to a faster tower instead of a slower one
right?
Click to expand...
Click to collapse
No it doesn't tell your phone to connect to towers on an order. It's by cellular system.
The only thing you will get out of this is of you are in Baltimore it adds 800smr coverage there.
Sent from a little old Note 2
Is anybody else noticing poor or poorer signal with the PRL 25010?
What ever the previous PRL was it seemed to work well. Sometime this week my service updated with 25010 and i started to notice lower signal in areas that i have always had full signal.
Then on 3 occasions now i have had text messages come all at once..
Example, this morning 11 messages came in all at once. This is bad because where i live is always full bars / great service. For the past few days its been 1 to 3 bars..
Another example. At my office, i get 4G LTE half bars, its been hovering at 1 bar. Then i got an email from someone trying to call me and it goes straight to voice mail. So i called my self using a differnt phone and sure enough.. multiple times it went to voice mail. Power cycling the phone fixed the issue of calls not going thru but i still have what seems to be poorer recieve signal strength.
I did check the back cover and verify its on tight.
Also my data speeds seem slower, on 3G and LTE.. but i would expect this with lower signal anyway, so the two should go hand in hand..
evoforevo said:
Hey how do i update if im s-off and we're can i find the file.
Click to expand...
Click to collapse
Settings - System Updates - Update PRL (this won't affect your root or S-OFF)
IAmSixNine said:
Is anybody else noticing poor or poorer signal with the PRL 25010?
What ever the previous PRL was it seemed to work well. Sometime this week my service updated with 25010 and i started to notice lower signal in areas that i have always had full signal.
Then on 3 occasions now i have had text messages come all at once..
Example, this morning 11 messages came in all at once. This is bad because where i live is always full bars / great service. For the past few days its been 1 to 3 bars..
Another example. At my office, i get 4G LTE half bars, its been hovering at 1 bar. Then i got an email from someone trying to call me and it goes straight to voice mail. So i called my self using a differnt phone and sure enough.. multiple times it went to voice mail. Power cycling the phone fixed the issue of calls not going thru but i still have what seems to be poorer recieve signal strength.
I did check the back cover and verify its on tight.
Also my data speeds seem slower, on 3G and LTE.. but i would expect this with lower signal anyway, so the two should go hand in hand..
Click to expand...
Click to collapse
Everything you describe would not be caused by a PRL update. These would be tower issues.
Sent from a little old Note 2

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