SMS being sent from strange #? - Thunderbolt Q&A, Help & Troubleshooting

I've already posted at VZW, but I figured you guys at XDA are probably smarter than they are anyway. Especially when tech support can only offer me scripted solutions like "pull the battery lulz!"
I just signed up for VZW with a brand new Thunderbolt and ported my number from Tmobile. Now sometimes all the sudden people I text report that the sender's number was something crazy like +120837598139485. They cant respond to it, and only once they figure out it's me do they go into their address books and start responding using my actual phone number. They can send to me just fine, and sometimes when I reply it looks like it came from the right number. But other times they get this. One of them uses Tmo and the other is another VZW customer, and they both get the same result at times.
So what gives? Anyone ever heard of sending txt messages from a totally random number like this?

I had the same thing happen to me. I bought a used Thunderbolt, and once i activated it with the new sim card people told me i was sending them texts from a 15 digit number.
It only lasted for a few hours for me, and now everything is running as normal.

Its your sim card number. A simple reboot should fix it, if not, pull the battery and it will fix it
Sent from my ADR6400L using XDA App

I believe that VZW gave you a temp number. It happened to my sister who also had a 15 digit number. Actually the temp number is gonna cost you alot! Call Verizon and let them know that you got a temp number and would like your old number immediately
Sent from my HTC Thunderbolt using XDA Premium App

Trust me... Its your sim card, just reboot and/or pull your battery
Sent from my ADR6400L using XDA App

Related

New Thunderbolt sending strange Texts

My girl just got a Thunderbolt.
She has sent me 5 texts. 1 came from her number. 4 came from a long strange number:
+131180090047547 (fake number, but you get the idea)
I assume this is a verizon problem, but since it's never happened before I wondered if anyone else has seen this and maybe it's a Thunderbolt specific issue?
Bugattixda said:
My girl just got a Thunderbolt.
She has sent me 5 texts. 1 came from her number. 4 came from a long strange number:
+131180090047547 (fake number, but you get the idea)
I assume this is a verizon problem, but since it's never happened before I wondered if anyone else has seen this and maybe it's a Thunderbolt specific issue?
Click to expand...
Click to collapse
The number is the SIM card number. Reboot the phone, should clear up.
Hey, I had the same prob. Just call vzw explain your problem, they will tell you to pull the battery, and ask for the esn # I believe. (which is behind the battery) problem should be solved. Enjoy!
Sent from my ADR6400L using XDA Premium App
Looks like reboot/batt pulling solved the problem.
XDA rocks.
if you would searched you woulda seen this was talked about a few days ago, and has already been solved.

Getting one MMS for every sms that I receive, please help!!

I'm not sure of what I've done but since this morning I'm receiving an empty MMS from "unknown" sender for every sms that I get. Haven't changed any of the settings prior to that starting, notifications are disabled in the stock app (am using chomp sms). Please help, it's driving me mad..
Phone is rooted & running latest gladiatrix version.
Sent from my Motorola Olympus using XDA Premium App.
Could be the person sending to you is sending texts as a MMS. My wife used to do this with her BB and I would get 2 on my iPhone from her. Just a thought. May be the same issue.
Does it do this from everyone, or just one person?
CaelanT said:
Could be the person sending to you is sending texts as a MMS. My wife used to do this with her BB and I would get 2 on my iPhone from her. Just a thought. May be the same issue.
Does it do this from everyone, or just one person?
Click to expand...
Click to collapse
Thanks for the reply!
No, it's from everyone, everywhere. I'm trying to back-track what I changed since last night on the phone but I haven't changed anything that could indicate causing an issue like this. The sender shows as "anonymous", when I try to dial that number it came up as 266-696-687 which isn't a valid number.
I was getting that last night and than it stopped after an hour
Andrew149 said:
I was getting that last night and than it stopped after an hour
Click to expand...
Click to collapse
Getting the same, an mms before each sms?
Sorry to be a pain; the bug is very annoying.. I have now flashed everything back from 1.2.6 to 1.8.3, the bug is still there.
I used the SIM in another android phone, all works ok. Obviously something went bust on the settings of my phone.
Anyone heard of this issue or seen it?
So, issue took care of itself this morning. After spending 14hrs trying to fix it yesterday & almost throwing the damn thing out the window..
AT&T? o2 here in Germany? Some dodgy update of some sort? F**k knows..

[Q] what should i say when i talk to sprint for call isues

i just got s-off and rooted and i have that error 16(cant call or text)'
what should i say
When I tried to make a call, it automatically rerouted to sprint after the error message. She asked me for an alternate number and told me she would need to send a signal to refresh the towers from my phone. She said it was a security measure they had. I didn't even ask what caused it and just played along with what she asked and told me to do. If you happen to get someone that asks you if you are rooted, just play dumb and ask what root is and they should probably just help you out. It's not bad at all!
If I helped out, hit the thanks button!
When I try and contact Sprint I get disconnected instead of getting a service rep. HELP!!
ok ima try and ima get back to you
If you get someone who's giving you trouble tell them you were getting random reboots and the local store had you ##RTN# the phone. When I called I got the rep to confirm that a ##RTN# may trigger the error 16 if the device is reactivated on the same MDN/MSID.
need info
well i called im only 13 on my uncles plan and i dont no personal info
they said to go to sprint store but they will find out im rooted
I had to call in and explain that I had an error 16. I couldn't call or get calls. They will send a refresh signal and make you pull the battery for a minute before rebooting. Obviously you gotta call from another line.
Ask for tech support if you call customer service.
When I called she just asked me for the account info and then she told me lot of stuff why I couldn't make calls and stuff, she asked for an alternate number, she called me to.that number and then told me to shut off the phone and back on and everything was working just like that
Sent from my PG86100 using XDA Premium App
d1eharddan said:
well i called im only 13 on my uncles plan and i dont no personal info
they said to go to sprint store but they will find out im rooted
Click to expand...
Click to collapse
Have your uncle help you
Sent from my PG86100 using Tapatalk
Dave2582 said:
I had to call in and explain that I had an error 16. I couldn't call or get calls. They will send a refresh signal and make you pull the battery for a minute before rebooting. Obviously you gotta call from another line.
Ask for tech support if you call customer service.
Click to expand...
Click to collapse
You dont need a second number. I called from my phone and she just asked me 2 questions then said I need to power off the phone for 30 seconds, power it back on and make a call that lasts at least 30 seconds.
EniGmA1987 said:
You dont need a second number. I called from my phone and she just asked me 2 questions then said I need to power off the phone for 30 seconds, power it back on and make a call that lasts at least 30 seconds.
Click to expand...
Click to collapse
I also did not need a number. My first call was to my voice mail and I could not connect. Automatically transferred me to a representative and he asked my account info, phone..etc... He did not ask an questions about what I did to the phone. Told me if I had a alternate number, I told him nope. He simply said turn phone off for a minute then after phone powers up, make a call that will last more then 30 seconds. Powered up, called voice mail again stayed on for 2 minutes. Hung up.ready to rock again. No biggie.

PUK code is locked

I upgraded my Dad to a One X a few weeks ago. Today he tells me about some sim message and then he said he couldn't make calls anymore.
Sure enough the home screen says the PUK Code is locked. Att tries to tell me that i can happen due to a variety of things yet they can't explain what these variety of things are so I tell the cs person to send me to tech support.
In the mean time I pop the sim out, replace it and restart the phone. Looks like he's back in business.
The tech support guy was kind of a **** and suggesting that my dad might have tried putting a tmobile sim or something in. My dad doesn't even know what a sim card is nor does he have the tool to do this.
Did ATT just improperly seat the sim when they shipped it to us? What else causes this?
I saw this problem before when buying phones off of ebay. (Unlocked / rooted)
Sent from my Nexus 4 using xda premium
mellowdev said:
I saw this problem before when buying phones off of ebay. (Unlocked / rooted)
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I bought it new online directly from ATT
RobbieRobski said:
I bought it new online directly from ATT
Click to expand...
Click to collapse
This comes from someone trying to change the sim password which is not for the user to change. You can get the code from the website or from a tech that knows what he is talking about. I saw it often when I worked for them.
Wayne Tech S-III
I understand it comes from someone entering the wrong code. We're dealing with my dad here. Has no idea WTF this code is in the first place, obviously didn't see or understand the error and just wanted to dial someones number.
This just shouldn't happen.
Today he had no service again because it said the sim was missing. Going to return this phone.
It's a bummer because I know generally its a good device, friend has one with no problebs. But if my dad is going get frustrated (and rightly so) every day because the damn sim keeps coming loose, I don't' have the patience to deal with that.
*sigh*
Sent from my Nexus 4 using xda premium

AT&T MMS issues

Im having issues receiving MMS from certain people, im coming from galaxy note 3 an i wasn't having any issues on it now some time when someone sends me a MMS its a small box an it doesn't show anything but if i click an save attachment it will show me the picture. I'm using the stock messaging app and i'm completely stock phone. anyone else having this type of issues?
ps2gamer02 said:
Im having issues receiving MMS from certain people, im coming from galaxy note 3 an i wasn't having any issues on it now some time when someone sends me a MMS its a small box an it doesn't show anything but if i click an save attachment it will show me the picture. I'm using the stock messaging app and i'm completely stock phone. anyone else having this type of issues?
Click to expand...
Click to collapse
Can you post a screenshot?
I have no problem. everything is ok.
That's what happens when I receive a mms but if I click it an save attachments I can see the picture in my gallery
Sent from my HTC One_M8 using xda app-developers app
Instead of starting a new thread I'll try here. I'm having problems of not receiving just sms messages from time to time. At least two friends now have text me and said they didn't get replies from me when they text me. That being cause I never got them. Anyone else have this? Any ideas? I'm not rooted or unlocked or anything yet.
Sent from my HTC One_M8 using Tapatalk
tacote said:
Instead of starting a new thread I'll try here. I'm having problems of not receiving just sms messages from time to time. At least two friends now have text me and said they didn't get replies from me when they text me. That being cause I never got them. Anyone else have this? Any ideas? I'm not rooted or unlocked or anything yet.
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
Did you have an iphone before this, or have you put your sim card in an iphone? I know that there is a problem where imessage can kick in and cause problems. Also ask your friends if they have iphones and if they do, then have them go into message settings and make sure they have the toggle "use sms when imessage not available" clicked.
I have a spare iphone 4s and I put the sim from my old galaxy s3 in it and it caused a world of hurt on my texts. I had to go in and turn off imessage on the iphone even though I had removed the sim and never put it back. Hope this helps.
One of them has a iphone the other doesn't. AT&T had me turn off my imessage when I got this phone. It just started out if the blue. Pretty much just the last two days. Didn't know if it was because I don't ever delete any old messages or well anything. Lol. Very frustrating though. Lol.
Sent from my HTC One_M8 using Tapatalk
I am having the same issue receiving txts from iPhone users and this happened on the m7 as well but got the m8 and then i was fine for a bit until it started again. At times it works and other times it doesn't.
Sent from my HTC One_M8 using xda app-developers app
For those having trouble, let me post my experience so that it may help someone. I'm a corporate client, my law firm has about twelve phones under the account. Since this is a family firm, we steal each others upgrades all the time, usually someone is breaking their phone and not due an upgrade, so they take someone else's. So when I upgraded, even though I was eligible, my uncle had nabbed my upgrade back in october. So I, in turn, grabbed my cousin's upgrade. The problem here is that I am the only android user. Somehow att screwed up our account when I upgraded and suddenly I couldn't get texts from the people in my office on iphones. Eventually our I.T. guy called att and straightened it out. I say all that to say that if you haven't modded your apn, sms app, or anything else and are having issues, it is most likely on att.
Have you gone into settings within messages and then mms settings and checked auto-retrieve and set max message size to 1000k?
nunyabiziz said:
Have you gone into settings within messages and then mms settings and checked auto-retrieve and set max message size to 1000k?
Click to expand...
Click to collapse
I'm having same issue as OP. Will receive small blank box messages. Clicking on it opens a blank slideshow instead of a picture. Saving the attachment just saves a blank image. From the same sender, sometimes pictures go through, other times they arrive blank. This is from an android user. I didn't have this issue on my previous phone.
MMS set to auto retrieve and 1000K limit.
Having the same issue as well, ever since the M7. It mainly happens from a couple people who both use iPhones.
Hate jumping on the bandwagon, but I'm having this issue too, and mostly from iPhone users, but not all iPhone users. It's really strange. Sometimes saving the image works, other times it doesn't.
I had it too... I called HTC... They walked me through the expected steps and after a few tries, airplane mode, turned off Wi-Fi, removed and reinstalled Sim card... Restarted phone... Finally worked now... I can get the pics from my husband's iPhone now
Sent from my HTC One_M8 using Tapatalk
Looks like this might be part if not all of the problem. Apple to fix iMessage bug that causes ex-iPhone users to lose their texts http://www.engadget.com/2014/05/22/apple-imessage-bugs via Engadget Android
Sent from my SM-N9005 using Tapatalk
I bet it's mostly an iphone issue. Freaking apple. They're trying to keep people from switching to android ha ha
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
I am having the same issue as the OP but the person sending is not an iPhone user, rather another person on a HTC m8. Only difference from me is he is on Sprint and I'm Att. I can send to him with no issues, he can't send to me unless he crops the shots. Also, he has never had an iPhone. He also can send to others with no problems. I'm the only person he knows with the M8.
Ive had this happen with people on verizon,cricket(sprint third party)....not sure why it happens,maybe when switching across networks something screws up, when an mms pic comes through like that and there is indeed a picture, you can click on the little box and will be given an option to save the picture and it will save to your downloads folder.It is only random but only happens from people on cdma carrier networks sending to me,which leads me to believe its partly a network issue as well as a phone issue possibly.
Any fix for this yet?
Sent from my HTC One_M8 using XDA Free mobile app

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