So found a thread on this forum about a number to call to reset my eligibility. First attempt failed because the rep said that the promo expired, but I can pay $75 as a buy-back option to reset my eligibility. I was like hmmm nevermind, and ask them to call me when the offer runs again. The next day, I was just trying to see if I can get thru this time, called up the rep, and was being super nice to them and I said I really loved Sprint and its service (I really do), and that's why I've been with them for 4+ years now. Fast-forward, the dude reset my eligibility without costing a penny, and he said because usually these reset takes 24 hours, but he'll expedite it to overnight and so on. Everything went well and completed, 2 minutes later, got a text from "CustomerSatisfaction" stating my upgrade is eligibility is complete and I can get new phone. I was like WTF, sweet awesomeness!!
Ran to a local radioshack and was able to trade in my old Evo for $150 with just the phone. So total + tax = $110. I lived in California and they have this stupid law where they charge tax on FULL RETAIL price which is $499, mofo! But that's cool.
Overall, Sprint was awesome and so is Radshack...I'm a happy camper now and showed off my brand spanking new e3D to my coworkers and they all wowed...ahaha them suckas
welcome to the 3d club
Welcome...were all about to get in line to return them in a few..Shall we save you a spot?
BrianBaker said:
Welcome...were all about to get in line to return them in a few..Shall we save you a spot?
Click to expand...
Click to collapse
LMAO, can't return now since I trade mine in at RS...I thought about it, even if the 3D part doesn't pan out, it's still twice the specs anyway. Beside only paid $110 for it anyway can't beat that.
BrianBaker said:
Welcome...were all about to get in line to return them in a few..Shall we save you a spot?
Click to expand...
Click to collapse
So I wonder how all the devs that moved to the 3D are feeling. I haven't really heard their position. Not sure if they are happy with the phone or not. Do you guys think they''ll stay with the 3D or use their 30 day return because of bootloader issue. Wherever they go, we go!
Congrats! I'm loving mine and its performing great for Me, overall.
Welcome to the Club.
some things to remember while you're here. don't post anything in the dev channel unless you DEV stuff. you WILL by sacrificed.. I've seen it happen.
don't post emails in here from HTC who say they are looking into unlocking bootloaders. you WILL BE SACRIFICED!
oh, and enjoy your stay.
Congrats! Welcome! FunFone it is.
felacio said:
Welcome to the Club.
some things to remember while you're here. don't post anything in the dev channel unless you DEV stuff. you WILL by sacrificed.. I've seen it happen.
don't post emails in here from HTC who say they are looking into unlocking bootloaders. you WILL BE SACRIFICED!
oh, and enjoy your stay.
Click to expand...
Click to collapse
Liar!! Evo 3d forums are a peacefull place...
Congrats on your new Evo 3D. (NOT 3VO!!!)
Sent from my PG86100 using XDA Premium App
Yeah fair share of forum snobs....don't mind em...they're harmless...
"some things to remember while you're here. don't post anything in the dev channel unless you DEV stuff. you WILL by sacrificed.. I've seen it happen."
vboyz103 said:
So found a thread on this forum about a number to call to reset my eligibility. First attempt failed because the rep said that the promo expired, but I can pay $75 as a buy-back option to reset my eligibility. I was like hmmm nevermind, and ask them to call me when the offer runs again. The next day, I was just trying to see if I can get thru this time, called up the rep, and was being super nice to them and I said I really loved Sprint and its service (I really do), and that's why I've been with them for 4+ years now. Fast-forward, the dude reset my eligibility without costing a penny, and he said because usually these reset takes 24 hours, but he'll expedite it to overnight and so on. Everything went well and completed, 2 minutes later, got a text from "CustomerSatisfaction" stating my upgrade is eligibility is complete and I can get new phone. I was like WTF, sweet awesomeness!!
Ran to a local radioshack and was able to trade in my old Evo for $150 with just the phone. So total + tax = $110. I lived in California and they have this stupid law where they charge tax on FULL RETAIL price which is $499, mofo! But that's cool.
Overall, Sprint was awesome and so is Radshack...I'm a happy camper now and showed off my brand spanking new e3D to my coworkers and they all wowed...ahaha them suckas
Click to expand...
Click to collapse
Someone mind linking the post with that phone number in it? I cant find it for the life of me.
Evo 3D is an awesome phone. My account had a glitch or something in it, because i was only with Sprint for 3 months when i was eligable for an upgrade already...i called Sprint and verified and they said it was true. Thank you Sprint computers for randomly selecting me to give me an upgrade, sometimes when computers **** up, we win! So my fiance and I both got brand new Evo 3Ds after only 3 months of service...i am very happy to say the least. So far i am loving Sprint, and their **** ups!
Related
I need to start hearing some possible options since it looks like next month will be the release date.
I joined Sprint last year when the Evo released.
What would you guys do if you wanted the EVO 3D?
Thanks
Did you check your upgrade eligibility on https://manage.sprintpcs.com/specialoffers/RebateWelcome.do
Like you, I joined sprint last year on the launch day of the EVO4G at the $69.99 plan. This site says I am eligible for a full upgrade for the phone on my account. Interestingly enough it says at the bottom this program ends June 4th.
Richard_Danger said:
Did you check your upgrade eligibility on https://manage.sprintpcs.com/specialoffers/RebateWelcome.do
Like you, I joined sprint last year on the launch day of the EVO4G at the $69.99 plan. This site says I am eligible for a full upgrade for the phone on my account. Interestingly enough it says at the bottom this program ends June 4th.
Click to expand...
Click to collapse
i have the same thing. I got the evo 4g at launch. up until april 1st the system said that I had a $150 credit avalible june 1st 2011. now it says I have a $75 credit june 1st and a full credit 4-1-12! All I did was call sprint telesales (they are the only ones that can do this) I very polity asked if I could have my upgrade back because I would like to get the evo 3D. they put me on hold, when they came back they said that I could get my upgrade back and that I needed to call on june first because that is when my account resets. She also said that she was making notes in my account to make this easy when I called back. i asked her to send me an email confirming this conversation. I got a email that had her specialist id# team name and date (dont think i need it but
I have had problem with sprint in the past)
So basically if you have a $75 credit right now you can call sprint telesales (888-253-1315) and ask for your $150 credit back. Mentioning the evo 3d may or may not help, but the rep did talk about the evo 3d for a second with me when I noted I wanted to get one.
Just got my upgrade back to $150..telesales didn't help me they routed my call to account services...all I did was act dumb about not knowing about the premier changes. I told him I had a full upgrade in March and all of a sudden my full upgrade was gone...so he went through all the details about the changes...and then reset my account thus giving me back my full upgrade oh yeah and made sure I got a email of the conversation
Sent from my HERO200 using XDA Premium App
guyver2077 said:
I need to start hearing some possible options since it looks like next month will be the release date.
I joined Sprint last year when the Evo released.
What would you guys do if you wanted the EVO 3D?
Thanks
Click to expand...
Click to collapse
If I wanted it? I do. It will release next month. I will be absolutely flabbergasted if it doesn't come out on June 3rd (also my birthday). That would be a deviation from their tradition of releasing phones on fridays, big-deal phones on the first friday of june and also neglect to honor the Evo4G's anniversary(ish)...
The Evo really was a big deal for Sprint, just as the Evo3D is....does anyone remember Sprint's phone selection prior to the Evo4G? Quirky at best for dumbphones, random (crap) at best for smartphones....the hero or the moment or a BB....ick....and the hero--while a great phone--was a fluke.
So what am I doing? I will be trading in my Evo4G for $180 at Radioshack, I called Sprint and got my upgrade turned back into full (from $75) and I reserved a phone at Radioshack...so I will most likely be walking into Radioshack at 5am on June 3rd and likely walking out at 5:30am on with $25 in my left hand and the best smartphone to date in my right hand--as I was told (when I posed this exact question) by the RS sales rep who agreed, whose manager agreed and whose district manager agreed that they would all be shocked if it didn't come out on June 3rd....none of us know better, it just fits a pattern...and for the Evo a new tradition.
That's what I'd do.
if ur like me, i need an upgrade every yr
all u have to do is stick with a plan tht is $89.99 and up to become a gold member and receive a yrly upgrade. Next yr the Evo 3D will be a dinosaur and so I rather be a gold member than have to upgrade evey 2 yrs. I lost my upgrade in feb with the new changes but got it back cuz they made a mistake and put me as a silver member. I've been on the everything plan for months and tht qualifies me to be a gold member. i since changed my plan to the everything data 900 $89.99...if i go any less than tht then i'll be a silver member again! no waaaay!
before the evo phone came out, The touch pro 2 was a great phone but wasnt an android phone but the screen was big.
vabronxboogie said:
all u have to do is stick with a plan tht is $89.99 and up to become a gold member and receive a yrly upgrade. Next yr the Evo 3D will be a dinosaur and so I rather be a gold member than have to upgrade evey 2 yrs. I lost my upgrade in feb with the new changes but got it back cuz they made a mistake and put me as a silver member. I've been on the everything plan for months and tht qualifies me to be a gold member. i since changed my plan to the everything data 900 $89.99...if i go any less than tht then i'll be a silver member again! no waaaay!
Click to expand...
Click to collapse
If you plan on upgrading every year then it should pay to go with the higher plan as it should run less then purchasing a new phone at full retail once a year.
Luckily I have been with Sprint over 10 years so I qualify for gold otherwise I would never be able to convince my wife to spend more money on our cell phone bill.
Being able to deal with Sprint for over 10 years, I totally feel like I deserve the yearly upgrade! I have been on the phone for countless number of hours over the years with some of the worst customer service on the planet and had some of the most stressful phone calls with them.
As a long time customer, I must say they customer service has improved more then words can describe from where it was back in the day......
I'm new to Sprint.. Got the original EVO on launch and was wondering, what if I canceled my account, pay the ETF, and open another account?
You guys are having a lot of luck resetting your credit to $150. I spoke to supervisors and a whole slew of reps without any luck.
I'm am going to do this:
th3b055 said:
I'm new to Sprint.. Got the original EVO on launch and was wondering, what if I canceled my account, pay the ETF, and open another account?
Click to expand...
Click to collapse
Etf is only $120, I'll open a new acct, switch numbers, then cancel the old one and sell my evo 4g. In the end, it might turn out to be a free phone.
awakener said:
You guys are having a lot of luck resetting your credit to $150. I spoke to supervisors and a whole slew of reps without any luck.
I'm am going to do this:
Etf is only $120, I'll open a new acct, switch numbers, then cancel the old one and sell my evo 4g. In the end, it might turn out to be a free phone.
Click to expand...
Click to collapse
A simpler thing to do would just add a new line then cancel the old one. Why go through to trouble of opening a whole new account.
Wouldn't it be much easier/cheaper to sell our Evos on Ebay for around $250 then buy the Evo 3D from Sprint for $425 (Assuming the Evo 3D is $500 minus the $75 rebate)? This all varies depending on the price of the Evo 3D and how much you can sell your Evo in Ebay.
[email protected] said:
If you plan on upgrading every year then it should pay to go with the higher plan as it should run less then purchasing a new phone at full retail once a year.
Luckily I have been with Sprint over 10 years so I qualify for gold otherwise I would never be able to convince my wife to spend more money on our cell phone bill.
Being able to deal with Sprint for over 10 years, I totally feel like I deserve the yearly upgrade! I have been on the phone for countless number of hours over the years with some of the worst customer service on the planet and had some of the most stressful phone calls with them.
As a long time customer, I must say they customer service has improved more then words can describe from where it was back in the day......
Click to expand...
Click to collapse
I totally agree.
I've been with them for 9 1/2 years, Oct 15 is my 10yr anniversary. I contacted [email protected] and they're supposed to be calling me back Monday. I'm going to see if they can change my upgrade back to 6/1 which is what it was before the premier policy change.
[email protected] said:
A simpler thing to do would just add a new line then cancel the old one. Why go through to trouble of opening a whole new account.
Click to expand...
Click to collapse
What do you get for adding a new line?
Sent from my PC36100 using XDA App
ITT: People lie, cheat, and steal.
Richard_Danger said:
Did you check your upgrade eligibility on https://manage.sprintpcs.com/specialoffers/RebateWelcome.do
Like you, I joined sprint last year on the launch day of the EVO4G at the $69.99 plan. This site says I am eligible for a full upgrade for the phone on my account. Interestingly enough it says at the bottom this program ends June 4th.
Click to expand...
Click to collapse
Just checked that page and same thing.
It says June 1st $75 and 4/1/12 $150.
I am a little confused though. I am one year into my 2 year commitment. If i were to use this "upgrade" from Sprint, Would I be adding 2 years making it a 3 year commitment.
Not sure I want to to commit that long. Any idea what the outright price of the phone will be? Noticed you could also trade in my Evo for $150 account credit.
guyver2077 said:
Just checked that page and same thing.
It says June 1st $75 and 4/1/12 $150.
I am a little confused though. I am one year into my 2 year commitment. If i were to use this "upgrade" from Sprint, Would I be adding 2 years making it a 3 year commitment.
Not sure I want to to commit that long. Any idea what the outright price of the phone will be? Noticed you could also trade in my Evo for $150 account credit.
Click to expand...
Click to collapse
The upgrade pricing is for signing a new 2yr contract which takes the place of your current contract so you would be on a new 2yr contract, not 3yr.
They have a bunch of different options when signing a new contract like if are premier silver and only a year into your contract you can sign a new 1yr and get $25 off a new phone, or a new 2 yr and get $75 off a new phone (which you will be eligible for on 6/1). After your contract expires (4/1/2012) and you are eligible for a full upgrade you can get $75 off with a new 1yr and $150 off with a new 2yr contract.
The problem is that new phones have discounts and rebates which you're only eligible for with a full upgrade. As with the EVO the phone was $550 I believe w/ $100 mail-in-rebate, $150 upgrade, and it's $200 purchase price that comes to $450. The other $100 was an instant rebate that sprint gives you and I'm almost positive that you only get that rebate with the full upgrade price. I'm even pretty sure you're not eligible for the mail-in-rebate so the difference between the 1yr and 2yr upgrades is really about $275 rather than just the difference between $75 and $150. Someone correct me if I am wrong but I'm pretty sure that's how it works.
awakener said:
What do you get for adding a new line?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
You would get the EVO 3d for the discounted price on the new line.
Now what can I do I have had the Evo since October and my upgrade was supposed to be this year but got it anyways the whole first month I exchanged it, all different problems. 3 times and now I have a white Evo with the same dust problems and light leak and a few dings on the top right any suggestions?
Sprint is starting to piss me off, they're trying to screw me out of my yearly upgrade and talking to customer service is a complete waste of time. Now I'm trying to post a question to sprints message board and this is the second night in a row it has gone down for maintenance at the very moment I try to post my question.... and now it's back up five minutes later.
Google 'customer service hall of shame' and you'll see Sprint's been number one for three or four years now.
/end rant
just had to get that off my chest
I'm sure this is a question only I could answer... but I have a couple of questions.. maybe you could guide me...
So... right now I have the evo shift.
Whatever phone I get I'm buying off contract.
Then switching to verizon june 2012.
So...
Will the evo 3D have a lot of dev support, as the orgianl Evo had? More?
I'm just debting wheather or not I should get the evo3D. Is it really a good phone? Ignore the 3D part... does it hold its own against other high end devcies?
Should I wait till an icecream sandwhich devicecomes out?
Input?l
Thanks
derik123derik123 said:
I'm sure this is a question only I could answer... but I have a couple of questions.. maybe you could guide me...
So... right now I have the evo shift.
Whatever phone I get I'm buying off contract.
Then switching to verizon june 2012.
So...
Will the evo 3D have a lot of dev support, as the orgianl Evo had? More?
I'm just debting wheather or not I should get the evo3D. Is it really a good phone? Ignore the 3D part... does it hold its own against other high end devcies?
Should I wait till an icecream sandwhich devicecomes out?
Input?l
Thanks
Click to expand...
Click to collapse
If your buying off contract why not just switch to VZW now? Maybe they'll hook you up with a credit to pay your etf.
tapa tapa tapa
derik123derik123 said:
I'm sure this is a question only I could answer... but I have a couple of questions.. maybe you could guide me...
So... right now I have the evo shift.
Whatever phone I get I'm buying off contract.
Then switching to verizon june 2012.
So...
Will the evo 3D have a lot of dev support, as the orgianl Evo had? More?
I'm just debting wheather or not I should get the evo3D. Is it really a good phone? Ignore the 3D part... does it hold its own against other high end devcies?
Should I wait till an icecream sandwhich devicecomes out?
Input?l
Thanks
Click to expand...
Click to collapse
Given the processing power of the Evo 3D, it will likely get an ICE CREAM Sammich update when it's ready. Most of the benchmarks aren't tailored towards a dual-core chip so they're inaccurate anyway.
This phone is fast, fast I tell you! It's definitely worth it if you LOVED your EVO 4G/Shift. Battery is better for most people, Sense UI 3.0 has finally been coded properly and done right.
Verizon wants me to pay them a $1000 dollar deposit to get a phone with them. I laughed at them on my way out of the store. They have nothing, NOTHING worth a grand.
with only a year before switching carriers, it sounds like your tired of the shift, and/or have the money to spend since your buying out of contract...with that said, the evo3d has lots of devs support from my perusing of these forums...many came from the evo4g...cant say whether their are more or less than the og tho...still have my rooted evo4g and love it, my new 3d is also fantastic! So i think for you, a rooted evo4g, or a 3d stock/or rooted would fit the bill for the next year
as one who was on the shift (as is my wife still) from the pre-root days I'll speak to the community aspect of your question.
To put it in a visual...
3vo = Phantom menace opening day
shift = revenge of the sith a month after release
in regards to the off-contract...that's your $, your call
RyteSyde said:
as one who was on the shift (as is my wife still) from the pre-root days I'll speak to the community aspect of your question.
To put it in a visual...
3vo = Phantom menace opening day
shift = revenge of the sith a month after release
in regards to the off-contract...that's your $, your call
Click to expand...
Click to collapse
Lol way to put it into true geekspeak.
VoXHTC said:
Verizon wants me to pay them a $1000 dollar deposit to get a phone with them.
Click to expand...
Click to collapse
Whoa! I have never heard of a deposit of more than $250. and the max deposit that is in the system is $400! You must owe the company money? that sounds very fishy to me. Was this online? If not id try to open an account online first. With the way the economy is in the USA right now, most cell providers are lax on their criteria. a coworker who is 1.7 mil in debt (due to horrible budgeting and defaulting on loans) which is a NO NO, he got a verizon account last month with no deposit at all. just FYI... But sprint has the best data plans for the money, but I wish their 3G speeds were what they should be. Im not being rude, just letting you know that I think someone was taking advantage of you!
scotbot said:
Whoa! I have never heard of a deposit of more than $250. and the max deposit that is in the system is $400! You must owe the company money? that sounds very fishy to me. Was this online? If not id try to open an account online first. With the way the economy is in the USA right now, most cell providers are lax on their criteria. a coworker who is 1.7 mil in debt (due to horrible budgeting and defaulting on loans) which is a NO NO, he got a verizon account last month with no deposit at all. just FYI... But sprint has the best data plans for the money, but I wish their 3G speeds were what they should be. Im not being rude, just letting you know that I think someone was taking advantage of you!
Click to expand...
Click to collapse
I have sub par credit due to a credit card I got when i was 18 it was only 300 max but I maxed it out and never paid till a few years ago...
At&t wanted 500 per line
Verizon wanted 400 per line
Sprint no down payment but i have a spending limit
Tmobile had nothing down and obviously no spending limit
sent from a 3devo
nate420 said:
I have sub par credit due to a credit card I got when i was 18 it was only 300 max but I maxed it out and never paid till a few years ago...
At&t wanted 500 per line
Verizon wanted 400 per line
Sprint no down payment but i have a spending limit
Tmobile had nothing down and obviously no spending limit
sent from a 3devo
Click to expand...
Click to collapse
yeah, I hear you there, I did the same thing, I maxed a $250 line credit card out when I was 18 and didnt pay it off till I was out of college. but that is long gone for me now.. over 10 years ago. I was just saying VoXHTC that $1000 is more than the MAX sec dep that verizon can charge per their TOC.
scotbot said:
yeah, I hear you there, I did the same thing, I maxed a $250 line credit card out when I was 18 and didnt pay it off till I was out of college. but that is long gone for me now.. over 10 years ago. I was just saying to the OP that $1000 is more than the MAX sec dep that verizon can charge per their TOC.
Click to expand...
Click to collapse
Yeah I think ATT max deposit is like 800 or 900... But that is if you have a prior unpaid balance .. so its your unpaid balance AND the 800 deposit... For being "high risk default"
I wasn't trying to prove him right or you wrong just adding more input :b
sent from a 3devo
nate420 said:
Yeah I think ATT max deposit is like 800 or 900... But that is if you have a prior unpaid balance .. so its your unpaid balance AND the 800 deposit... For being "high risk default"
I wasn't trying to prove him right or you wrong just adding more input :b
sent from a 3devo
Click to expand...
Click to collapse
yeah, I totally understand, I was just adding my input. I think $1000 is ridiculous. the whole "we think we are above god" complex that most.. **cough verizon ATT cough** have developed is stupid. Ive been with sprint twice now. got my first line with them in 1999, then again in 2009. they have changed a lot and I simply love their customer support. Call me a sprint fanboy, but I have been with tmo and att and both were horrible. Im glad to be in the sprint boat at the moment!
Another thought.. I think ATT puts a high deposit on some queries because "we can make more money off them on our pre-paid systems" so lets put a HUGE deposit on them, then before they walk out offer them the pay as you go phone!
scotbot said:
yeah, I totally understand, I was just adding my input. I think $1000 is ridiculous. the whole "we think we are above god" complex that most.. **cough verizon ATT cough** have developed is stupid. Ive been with sprint twice now. got my first line with them in 1999, then again in 2009. they have changed a lot and I simply love their customer support. Call me a sprint fanboy, but I have been with tmo and att and both were horrible. Im glad to be in the sprint boat at the moment!
Another thought.. I think ATT puts a high deposit on some queries because "we can make more money off them on our pre-paid systems" so lets put a HUGE deposit on them, then before they walk out offer them the pay as you go phone!
Click to expand...
Click to collapse
First time Sprint user here and only 30ish days into it and yeah the 3g speeds in my area suck (tried all know hacks and troubleshooting) but overall it seems a lot better than tmobile.. and ATT for that matter ..
Yeah ATT offered me a go phone or w.e they call it after I about pissed my self when they said 500 dollars per line... Uhh I may have a defaulted credit cars from 5 years ago... But I'm not a complete moron..... :k
sent from a 3devo
I think you should just cancel Sprint I got just over a year and my etf is only 90$ and I got Verizon thunderbolt (is just like the EVO but better processor ), the data speeds on Verizon 3G are so much better then Sprint considering that they have way more customrs, Sprint wasn't bad till in april, they been having some speeds that I don't like (0.25/0.35 mbps download ) and there 4G is a joke , LTE download speeds are outstanding and it stays connected 99% of the time here in las Vegas , yes the prices are higher but their network is better, Sprint needs to do something pronto, the EVO been my favorite phone so far and the only the could match it is my old iPhone, but if the network sucks there is no point is like having a lambirgini without gas, I'm just waiting for this month bill to cancel my line , I'll be paying more for less minutes but then again i don't use my phone to talk much and I got a company phone so is all good . BTW I got it without deposit at all only bought the phone
Sent from my ADR6400L using Tapatalk
I'm able to upgrade from my Thunderbolt to the Rezound for $99 (I can't seem to stomach the 2-yr contract even at that price!). I like my Thunderbolt but I have the itch to upgrade.... I can probably even sell my Thunderbolt on Ebay and make $100 lol. Anybody coming from a Thunderbolt wishing they stuck with the Thunderbolt and waited for a quad-core?
It's head and shoulders better than the Thunderbolt, but you may as well wait. With only two-year contracts these days it's worth the wait.
I've owned both, and I love my Rezound, but I got it as a replacement. I wouldn't have bothered otherwise.
tekhna said:
It's head and shoulders better than the Thunderbolt, but you may as well wait. With only two-year contracts these days it's worth the wait.
I've owned both, and I love my Rezound, but I got it as a replacement. I wouldn't have bothered otherwise.
Click to expand...
Click to collapse
How did you manage to get it as a replacement?! I am on my 3rd replacement for the thunderbolt and they absolutely refuse to give me anything else.
anothen said:
How did you manage to get it as a replacement?! I am on my 3rd replacement for the thunderbolt and they absolutely refuse to give me anything else.
Click to expand...
Click to collapse
It was kind of a mess, and it took a week of ****ing up customer service, executive customer service, and some nasty emails. I don't recommend it.
Did you get your TBolt on a one-year contract? That's probably the problem. They told me they pretty much wouldn't give someone who was about to be off-contract a new phone. They eventually did, but it was awful.
tekhna said:
It was kind of a mess, and it took a week of ****ing up customer service, executive customer service, and some nasty emails. I don't recommend it.
Did you get your TBolt on a one-year contract? That's probably the problem. They told me they pretty much wouldn't give someone who was about to be off-contract a new phone. They eventually did, but it was awful.
Click to expand...
Click to collapse
Exactly the problem. I paid extra for a one-year contract so they told me the same thing: We can't change your phone if you are able to upgrade. I am more than happy to go through the process if it means me not having to be in a stupid 2 year contract lol
Here's the best question...what would you be waiting for? All of the announced HTC phones aren't for CDMA carriers. Who knows when the next crop of phones would be hitting and what they would be.
MrSmith317 said:
Here's the best question...what would you be waiting for? All of the announced HTC phones aren't for CDMA carriers. Who knows when the next crop of phones would be hitting and what they would be.
Click to expand...
Click to collapse
There will be an HTC One on Verizon soon enough. The MSM8960 SOC supports CDMA and LTE.
MrSmith317 said:
Here's the best question...what would you be waiting for? All of the announced HTC phones aren't for CDMA carriers. Who knows when the next crop of phones would be hitting and what they would be.
Click to expand...
Click to collapse
rumored HTC fireball is CDMA and modeled ADR6410 which would be a successor to the Thunderbolt. If it's quad-core and coming in the next 4-6 months it may be the way to go...
anothen said:
Exactly the problem. I paid extra for a one-year contract so they told me the same thing: We can't change your phone if you are able to upgrade. I am more than happy to go through the process if it means me not having to be in a stupid 2 year contract lol
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I was only able to because a CS agent ****ed up. Or, rather, did their job, and Verizon claimed they ****ed up, and so I appealed to a higher power.
A Verizon CS promised me a Rezound as a replacement, said it was in the mail, blah blah blah. I called a few hours later when I realized I wasn't sure if had included a battery and back in the package. The nice lady I talked to saw the order for the Rezound and no order for a battery and a backplate. So she ordered that and sent it to me.
Two days later I get two packages. One with the Rezound battery backplate and battery, and one with a Thunderbolt. One of those wtf moments. So I called in, asked what happened, and after hours on the phone they finally determined that the original CS agent was not authorized to give me a Rezound, and so the order had been cancelled, and they just sent me another Thunderbolt, all without telling me. All the while they gave me at least three or four different reasons, the first being that they had never ordered me a Rezound in the first place. So I asked the obvious question of, so why did I get a Rezound battery and backplate?
In the end they wouldn't budge. Only a Thunderbolt for me. No Rezound possible, despite them promising one to me.
I was kinda pissed, so I wrote executive CS an email detailing the situation. They called me, sorted the story out, and shipped me a Rezound.
I think the only reason I got a Rezound was because of their enormous series of ****ups. Without that they probably would have given me the same brush off they gave you. Well, they tried to give it to me. I'm not sure you'll have any luck--my situation was pretty particular.
Ironically I have a very similar issue. The customer service rep lied to me and said there is no other 4G HTC that is any better than mine so my option was to downgrade to a 3G HTC or take another Thunderbolt. I said "what about the rezound?". He told me the screen size was bigger on the Rezound so that is not possible. I responded by correcting him about the size. He said, "Ok fine, I will try to ship you the Rezound and you may have it by Tuesday but it will probably get denied. I will call you tomorrow if that happens". Sure enough, I was on the phone with his supervisor the next day because he never called me (shocker). They basically told me to pound sand in nice words. Eh whatever...
anothen said:
Exactly the problem. I paid extra for a one-year contract so they told me the same thing: We can't change your phone if you are able to upgrade. I am more than happy to go through the process if it means me not having to be in a stupid 2 year contract lol
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That's weird to me. Because if you're able to upgrade then your contract is coming close to being up and you would be free to go to another carrier. A long time ago on Sprint or Cingular my phone broke when my contract was over and they said they didn't want to give me one for free (I had no insurance or anything) but at the same time they were unable to diagnose what the problem was since it couldn't turn on. So I told them if you can't tell me what's wrong with it and you won't replace it I'll just go get a free phone from another carrier. Within 5 minutes they were giving me a phone. They offered me a particular one and I asked about a different one that was the same price and they let me have that. This was in flip phone days, still it was $100 price on phone.
feralicious said:
That's weird to me. Because if you're able to upgrade then your contract is coming close to being up and you would be free to go to another carrier. A long time ago on Sprint or Cingular my phone broke when my contract was over and they said they didn't want to give me one for free (I had no insurance or anything) but at the same time they were unable to diagnose what the problem was since it couldn't turn on. So I told them if you can't tell me what's wrong with it and you won't replace it I'll just go get a free phone from another carrier. Within 5 minutes they were giving me a phone. They offered me a particular one and I asked about a different one that was the same price and they let me have that. This was in flip phone days, still it was $100 price on phone.
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I'm able to cancel in June... Verizon allows you to upgrade 4 months ahead of contract renewal.
It probably depends on your usage habits. My wife has a year left with the TB, but it's a great phone for her. The Rezound screen and camera are leaps and bounds better, but the battery life and overheating issues make me hesitant to say its a substantially better device.
If you are a power user who will really appreciate the screen and speed, upgrade. Otherwise wait for the next batch of phones that we're sure to see late summer or so. May as well stay on the cutting edge if you have the option!
tekhna said:
There will be an HTC One on Verizon soon enough. The MSM8960 SOC supports CDMA and LTE.
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Don't take this as a wiseass commnent or anything but...Doesn't the Rezound have GSM hardware? When (other than the iPhone) has a manufacturer retrofitted a phone to work on Verizon?
From my experience and other's, they will pretty much only bulge ONLY if you are still a year or so ahead from the contract being done. People where able to upgrade from a Droid Charge to other 4G devices, same with the Bionic. Im getting my wife her 3rd Droid Charge replacement, it keeps dropping 4G like there's no tomorrow whereas my Rezound is perfectly fine. One more complaint and they guranteed me a different 4G phone.
From reading a bunch of other similar posts like mine, I think I'm gonna make the jump. @ $99 for such a powerful device, I'd probably be crazy for passing it up when it very recently came out
Sent from my ADR6400L using XDA App
anothen said:
From reading a bunch of other similar posts like mine, I think I'm gonna make the jump. @ $99 for such a powerful device, I'd probably be crazy for passing it up when it very recently came out
Sent from my ADR6400L using XDA App
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I agree, I do have a feeling the Rezound will stay the best HTC phone on Verizon until the summer and even then still stay relevant.
Don't tell that to Verizon, they did a piss poor job of marketing the phone.
EmerikL said:
Don't tell that to Verizon, they did a piss poor job of marketing the phone.
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Agreed! But I don't mind the price drop! Lol
Sent from my ADR6400L using XDA App
anothen said:
I'm able to upgrade from my Thunderbolt to the Rezound for $99 (I can't seem to stomach the 2-yr contract even at that price!). I like my Thunderbolt but I have the itch to upgrade.... I can probably even sell my Thunderbolt on Ebay and make $100 lol. Anybody coming from a Thunderbolt wishing they stuck with the Thunderbolt and waited for a quad-core?
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Dual core = not necessary Quad core = derp derp derp derp derp.
Someone on CL texted me recently asking if I wanted to trade my 3VO for an Optimus V that was hacked to never receive a bill. I didn't ask how, simply "No thanks" however this doesn't seem possible or legal. Should I do anything or just ignore this person?
thefsfempire said:
Someone on CL texted me recently asking if I wanted to trade my 3VO for an Optimus V that was hacked to never receive a bill. I didn't ask how, simply "No thanks" however this doesn't seem possible or legal. Should I do anything or just ignore this person?
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I remember an old, old hack for a Phillips Savvy that with a bit of solder you could hack it to each reboot be reloaded with £10 credit... I wonder if anyone is still using those phones - I think I have one in my loft somewhere with a bunch of other phones.
but no - I agree doesn't sound legal at all.
He's most likely full of it, but it would definitely be illegal lol. I wouldn't do much more than passing any information you have on him to his carrier.
Sent from my evo 3d running ViperROM redline
lol, I think you could say a phone with a blacklisted ESN is hacked to never receive a bill.
I used to live at an apartment where for some reason the cable company used to never charge me for paid on demand movies/events.
Suckers.
Maybe he would take your address and email address from your evo 3d and use that information to steal your mail to make sure that you never recieve a bill again.
lol some good responses. I was in a rush to get to work when I got the text messages so when things calmed down it hit me - a contract is a contract you will always have a bill until it ends/cancels.
To me the guy is just a joke but I'm sure to less tech savvy people he's causing problems.
This is the cell phone equivalent of the Hollywood Juice Diet, those SpeedUpMyPC.com ads on TV, and this year's GOP debates. You want to think it'd be a good deal, but you'll end up get taken in the end. ...and hopefully that's the only thing that'll happen to your "end"...
Cetus Corr said:
I used to live at an apartment where for some reason the cable company used to never charge me for paid on demand movies/events.
Suckers.
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I got free Gas/Electricity for like 8 months at an old apartment once. That Summer I owned PG&E...Thermometer set at 68*s the whole time. lol
Sent from my Clean Rom'd HTC Flyer using XDA Premium.
Cetus Corr said:
I used to live at an apartment where for some reason the cable company used to never charge me for paid on demand movies/events.
Suckers.
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I got away with this for almost 3 years except it was that the complex once supplied cable to the residents but they cancelled doing it. However, Comcast forgot to come out and disconnect it...for three whole years lol. Came home from work one day and there were green letters on every door in the complex and I knew what it was before I even got out of the car.
mike.r.olson said:
This is the cell phone equivalent of the Hollywood Juice Diet, those SpeedUpMyPC.com ads on TV, and this year's GOP debates. You want to think it'd be a good deal, but you'll end up get taken in the end. ...and hopefully that's the only thing that'll happen to your "end"...
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Don't knock on speedupmypc.com! It only cost me 2 payments and it made my internet go faster! Now I can check my email 'blazing fast'
But seriously, I love how in those commercials, every person is over the age of 45, simply because no one under the age of 30 is stupid enough to buy into it. Appeal to the 50+ demographic, speedupmypc.com, kudos to you.
Vinchenzop said:
Don't knock on speedupmypc.com! It only cost me 2 payments and it made my internet go faster! Now I can check my email 'blazing fast'
But seriously, I love how in those commercials, every person is over the age of 45, simply because no one under the age of 30 is stupid enough to buy into it. Appeal to the 50+ demographic, speedupmypc.com, kudos to you.
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Thanks cleanmypc.com! Your the best! Now I can surf the web even more faster! EVEN MORE
This reminds me. When I first got Sprint it was with a SERO account. I ordered a phone (Mogul) and they accidently sent me 2 but only charged me for one. I called Sprint and they had no idea what was going on but told me to send one back. So I sent one back. The next month I realized they put a $200 credit on my account. I called them back and told them what happened and even explained my theory about them refunding me for the phone I returned. The CSR assured me they would fix it. They never did. SERO was about $30/month so I ended up with like half a yr of free services. I'm still with Sprint and SERO.
-Adam
o0adam0o said:
This reminds me. When I first got Sprint it was with a SERO account. I ordered a phone (Mogul) and they accidently sent me 2 but only charged me for one. I called Sprint and they had no idea what was going on but told me to send one back. So I sent one back. The next month I realized they put a $200 credit on my account. I called them back and told them what happened and even explained my theory about them refunding me for the phone I returned. The CSR assured me they would fix it. They never did. SERO was about $30/month so I ended up with like half a yr of free services. I'm still with Sprint and SERO.
-Adam
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This happened to me.. sort of. I ordered an a900 through the phone. Got desperate, called and canceled it and got it at the store. Then got one in the mail afterwards. Never called or got charged. Activated it after one of them got really damaged. And they said nothing...
Sent from my PG86100 using xda premium
Ok here are to more stories...
I before I lived in the apartment where comcast didn't charge me for paid on demand, I lived at another apartment and came home to a letter from comcast explaining up to that day I was receiving service by mistake so they disconnected it. I was living there for like a year and a half. I was the sucker that time.
Another time I got fired from Wells Fargo so the manager made a credit(bank lingo) and paid for the hours of that pay period. About a week later, I get a direct deposit for the same amount from them. Then I closed my account. Suckers.
Just spoke with a Sprint CSR (and her supervisor) on the phone who informed me that she could not move my June 1 upgrade date up by 14 days any more due to the policy being changed on May 17th. It's perfect (well, imperfect) timing for those of us with June 1 upgrade dates. I was told there was absolutely nothing they could do. I've preordered the phone through Best Buy but apparently won't be able to get it until June 1, assuming that Best Buy even gets the EVO LTE by then... Anybody else out there with June 1 upgrade dates that have been able to move up their eligibility date?
You can buyout whatever is left of your contract in your case it's like 20 bucks or maybe less. I forget what sprint calls it now.
I literally just got off the phone with them, mine should be changed to today within the hour. The rep I spoke to is calling me back in an hour to verify it was changed. Be nice, be persistent. I've been working on this for about 2 weeks and I've made about a dozen calls.
My upgrade was 6/1, what I heard was the policy was being changed as of 6/1 so I think you were lied to. I also told them I've been having a lot of random issues with my phone.
Sebrina said:
You can buyout whatever is left of your contract in your case it's like 20 bucks or maybe less. I forget what sprint calls it now.
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Yeah I had heard about that... I think it's $20 times the number of months remaining in your contract but with a minimum of $100. I'm on the phone with them now (on hold) and according to ISN if my account was notated before the 17th that I wanted an early upgrade they'll still honor it. I had called on the 10th and the 11th so we'll see what they can do. Of course this is all moot if BB doesn't get the phone before June 1!
phsteve said:
Yeah I had heard about that... I think it's $20 times the number of months remaining in your contract but with a minimum of $100. I'm on the phone with them now (on hold) and according to ISN if my account was notated before the 17th that I wanted an early upgrade they'll still honor it. I had called on the 10th and the 11th so we'll see what they can do. Of course this is all moot if BB doesn't get the phone before June 1!
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That's not true at all and I don't think those prices are right either, friend on another forum had 4 1/2 months left he got out with 45 bucks.
ausch30 said:
I literally just got off the phone with them, mine should be changed to today within the hour. The rep I spoke to is calling me back in an hour to verify it was changed. Be nice, be persistent. I've been working on this for about 2 weeks and I've made about a dozen calls.
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Cool, good to know. I think I got an unlucky supervisor the first time I called but now that I have called back with the original date I called they might be more receptive... I'll keep y'all posted. Being nice is definitely important but sometimes difficult! Haha doing my best.
Sebrina said:
That's not true at all and I don't think those prices are right either, friend on another forum had 4 1/2 months left he got out with 45 bucks.
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Haha I meant to hit "quote" instead of "thanks" but now you get a free thanks! I just remember reading the $100 minimum somewhere, not sure where. Now that I looked it up I think you're right.
Anyway, Telesales said they will notate the account and that when I pick up the phone from Best Buy they will honor the early upgrade since I had called about it before 5/17 originally. Apparently they can only move the upgrade up at the time of an actual sale, so I'll just have to have faith that they'll put it through at Best Buy's request.
phsteve said:
Cool, good to know. I think I got an unlucky supervisor the first time I called but now that I have called back with the original date I called they might be more receptive... I'll keep y'all posted. Being nice is definitely important but sometimes difficult! Haha doing my best.
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Let us know how it goes.
I originally called CS a couple weeks ago and they told me to call 1-800-Sprint1 and they could change it or I could go into a corporate store and have it done. Called Thursday and they said I'd have to order it through tele-sales for them to change the date. Went into my local corporate Sprint store and they told me they can't do it, I'd have to do it at a 3rd party store. Went into Best Buy and they told me they can't do that, I'd have to do it through Sprint. Called Sprint again, a couple times and at this point I had totally lost my cool.
I went to Delaware this weekend to visit Dogfish Head brewery and allow myself some time to relax. I called this morning and she told me I had to order through tele-sales and that the 4G LTE was not available to either order or pre-order. Just called back this afternoon and the guy I talked to said it would be changed within the hour. I just checked and it's not updated yet so we'll see what happens.
Sometimes it is tough to stay calm and be nice but in the end it does pay off, good luck.
I think you lucked out. I called yesterday and they changed my upgrade date up. One account was 6/1/2012 the other was 12/1/2012. And my airave was 2/1/2013.
All three was pushed up a year and in return all three is now eligible.
I just talked to her calmly, stating I want upgrade phone to Evo lte but didn't want to wait til upgrade time. I told them I want to show support with all the turmoil going on and want an upgrade to show my devote and support to HTC/sprint. She puts me on hold for about a min and return with an "ok" we will change your eligibility under one condition, pay for the activation fee. I tried to get around that, but no go. Well still happy I get to move the date up
shizume said:
I think you lucked out. I called yesterday and they changed my upgrade date up. One account was 6/1/2012 the other was 12/1/2012. And my airave was 2/1/2013.
All three was pushed up a year and in return all three is now eligible.
I just talked to her calmly, stating I want upgrade phone to Evo lte but didn't want to wait til upgrade time. I told them I want to show support with all the turmoil going on and want an upgrade to show my devote and support to HTC/sprint. She puts me on hold for about a min and return with an "ok" we will change your eligibility under one condition, pay for the activation fee. I tried to get around that, but no go. Well still happy I get to move the date up
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I just got a call back and they said it was done. Checked my account and it now shows my upgrade as of 5/1. I have an Airave as well, they are always listed as a full upgrade.
ausch30 said:
I went to Delaware this weekend to visit Dogfish Head brewery and allow myself some time to relax. I called this morning and she told me I had to order through tele-sales and that the 4G LTE was not available to either order or pre-order. Just called back this afternoon and the guy I talked to said it would be changed within the hour. I just checked and it's not updated yet so we'll see what happens.
Sometimes it is tough to stay calm and be nice but in the end it does pay off, good luck.
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They have the best brewery tour! And free beer to boot! I love Dogfish Head.
I guess it just depends on who you get if they'll actually move your upgrade date up without a sale... She said she would move it up today if I ordered through Sprint but since I was ordering through Best Buy she said that they would move up the date whenever I went in to pick up my preorder. She assured me that she would notate my account and that I wouldn't have any problems, so hopefully she's right.
A bit of info thatvhas always helped me is ..call Retentions for any issues..no waiting on hold or pressing options. They just pick up the phone first ring..if anyone can gget it done for you its them ..18777754886
phsteve said:
They have the best brewery tour! And free beer to boot! I love Dogfish Head.
I guess it just depends on who you get if they'll actually move your upgrade date up without a sale... She said she would move it up today if I ordered through Sprint but since I was ordering through Best Buy she said that they would move up the date whenever I went in to pick up my preorder. She assured me that she would notate my account and that I wouldn't have any problems, so hopefully she's right.
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Good to hear, hopefully you'll be able to get it done. Now the issue is Sprint/Best Buy/Radio Shack/Wirefly. Wirefly says they'll be shipping in 2-3 weeks but it's the cheapest. I always get my phones from Radio Shack because I hate Best Buy and there's always less people in there so I can get in and out faster. The problem is I have a feeling that due to the customs issue Sprint stores might be the first to have them available. I just want it ASAP.
I called and they said they could move mine. But this was last week.
Sent from my iPhone with the bigger Gee Bees.
I tried a couple times to get mine bumped up from 6/1 with no success. I then talked to a rep from retentions and it took 5 minutes on the phone and within and hour my account reflected the change.
Sent from my PG86100 using XDA
ausch30 said:
I literally just got off the phone with them, mine should be changed to today within the hour. The rep I spoke to is calling me back in an hour to verify it was changed. Be nice, be persistent. I've been working on this for about 2 weeks and I've made about a dozen calls.
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I did that and the rep actually called me back when I did it, only took 30 min in my case
Sent from my ICS Evo 4g using Forum Runner
Just got the upgrade done on my account today $45 (10/12) and it was $115 (6/13). Call retentions direct 8777754886 took 5min. Got no where with customer service.
Sent from my Evo3D using Tapatalk 2
Got scared when I read this thread, so I called up sprint, talked to account services, and they told me I'm good to go with upgrading early from my 3D (that I've had since launch day). Took all of 30 seconds, and didn't hear a word about no longer doing early upgrades. Good one guys, almost had me ready to go pillage and plunder the sprint HQ. Lol
mmmdieselfumes said:
Got scared when I read this thread, so I called up sprint, talked to account services, and they told me I'm good to go with upgrading early from my 3D (that I've had since launch day). Took all of 30 seconds, and didn't hear a word about no longer doing early upgrades. Good one guys, almost had me ready to go pillage and plunder the sprint HQ. Lol
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Nice. I'm curious how do you qualify for an upgrade with your 3d? Don't you have to wait 22 months? Or did you get the last of the Premiere program 1-year upgrades?
mmmdieselfumes said:
Got scared when I read this thread, so I called up sprint, talked to account services, and they told me I'm good to go with upgrading early from my 3D (that I've had since launch day). Took all of 30 seconds, and didn't hear a word about no longer doing early upgrades. Good one guys, almost had me ready to go pillage and plunder the sprint HQ. Lol
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You're lucky, for me it was a major hassle and I didn't want to pre-order until it was approved and now it's too late. Just gotta wait now for the official release, get there early, and hope there are some left.
phsteve said:
Nice. I'm curious how do you qualify for an upgrade with your 3d? Don't you have to wait 22 months? Or did you get the last of the Premiere program 1-year upgrades?
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I got the 3D on launch day as well. I'm sure his was, just as mine is, the last premier yearly upgrade. I'm gonna miss my full upgrade every year.