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Anyone been successful using their Airave with their Evo 3d?
I am successful it but requires (1) toggling roaming mode to Sprint only, (2) hard reset (remove battery) and (3) update PRL---EVERY TIME I want to get on Airave....worse, if I leave the Airave coverage, my data keeps working, but I can't make or receive phone calls--have to do ANOTHER Hard reset + PRL update. Since I have my 3VO in an Otterbox Defender case, it really makes the entire situation NOT WORTH IT...(Already been on tech support for 4+ hours on this issue...)
Oh and my wife's Samsung Restore won't even connect at ALL lol....
So has anyone been able to seamlessly enter/exit their airave coverage on the 3VO without any hassles?
Thanks in advance!
panamaniac said:
Anyone been successful using their Airave with their Evo 3d?
I am successful it but requires (1) toggling roaming mode to Sprint only, (2) hard reset (remove battery) and (3) update PRL---EVERY TIME I want to get on Airave....worse, if I leave the Airave coverage, my data keeps working, but I can't make or receive phone calls--have to do ANOTHER Hard reset + PRL update. Since I have my 3VO in an Otterbox Defender case, it really makes the entire situation NOT WORTH IT...(Already been on tech support for 4+ hours on this issue...)
Oh and my wife's Samsung Restore won't even connect at ALL lol....
So has anyone been able to seamlessly enter/exit their airave coverage on the 3VO without any hassles?
Thanks in advance!
Click to expand...
Click to collapse
As far as I can tell, my Evo 3d switches to/from the Airave just fine. Admittedly, I almost never talk on the phone. I don't know how well it's working.
What model of Airave do you have? I've got one of the originals.
Woah.....dude I'm jealous. Mine is a HubBub C1 600 RT...I'm assuming it's a fairly recent model as I just received it and it looked new...it's labeled "Airvana" as well. Also, you can tell if you're making your call on Airave or not by listening for a few extra tones at the beginning of an outgoing call, or by simply dialing *99 and it'll tell you if you're on the Airave network.
So maybe only the newer models are ****ed up with Android?? Maybe I should call and request an older model...
mine works the same way the evo4g did; if you start a call on the airrave, and leave the house/area, the call will probably drop off; if you start a call outside of airrave coverage, and them come into the house, you do NOT lose any calls..
I have the new airave
OK, so long story short, these units ARE working with Evo 3D/Android 2.3 etc..........
....this is so ****ing annoying. If it works for you all it should work for me. I have no idea why it isn't. I guess I'll just be patient....or maybe I should ask them to send me another unit, hmm....
panamaniac said:
Woah.....dude I'm jealous. Mine is a HubBub C1 600 RT...I'm assuming it's a fairly recent model as I just received it and it looked new...it's labeled "Airvana" as well. Also, you can tell if you're making your call on Airave or not by listening for a few extra tones at the beginning of an outgoing call, or by simply dialing *99 and it'll tell you if you're on the Airave network.
So maybe only the newer models are ****ed up with Android?? Maybe I should call and request an older model...
Click to expand...
Click to collapse
I know I can tell if I am or not, I just don't know if I have used the phone when I was at home or not.
xenx said:
I know I can tell if I am or not, I just don't know if I have used the phone when I was at home or not.
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Click to collapse
Ah gotcha. Well even if it dropped calls as I was leaving or entering the coverage area that would be fine...it's the hard reboot + prl update that's killing me...
I think you have a bad unit...either the phone or the airvana...I am running great with mine, and don't drop calls coming or going. 3G works great (when I'm not using my wifi network) and I am showing full bars for service. I would call sprint and have them resolve this, something needs to be replaced.
Mine works in and out. Just mine though. Everyone else here connects fine. (2 evo 3ds & 3 evos)
Sent From My HTC Evo 3D Using Tapatalk On The Now Network From Sprint!
We just got an airrave this week and it works fine with me Evo 3d no need even to power off.
Mine works fine. But I only have the original one.
Mine is maybe a few years old. Works fine for me, same as evo 4g.
Mine has never been able to acquire the airave when I arrive home. From what I read here that is not normal?
Sent from my PG86100 using Tapatalk
my 3D works fine with the my air rave unit. I never did anything, it just worked as soon as it was activated.
panamaniac said:
OK, so long story short, these units ARE working with Evo 3D/Android 2.3 etc..........
....this is so ****ing annoying. If it works for you all it should work for me. I have no idea why it isn't. I guess I'll just be patient....or maybe I should ask them to send me another unit, hmm....
Click to expand...
Click to collapse
I had one of the first Airvana's when they came out. It wouldn't work with my 3D for some reason. Sprint tech support shipped me a new one and it works perfectly, I don't know if I had a firmware issue or something, but the new one works perfectly.
I've had my airwave by sprint since the samsung instincts came out and never had a problem with it unless the power or cable went out...keep in mind that ONLY cdma phones will work with it,a broadband phone like the renagade 950(worst phone ever made anyway)won't work....maybe your unit is bad,it also has to be activated,it costs $4.95 amonth but well worth it....hope this helps alittle
hope mine isn't a bad apple when it arrives spent like my whole day off last fridayon phone and in corporate store with various sprint agents *****ing cause they gave me a run around about getting it for free as i lost all my reception once i switched from evo4g to the evo 3d in my apartment .You have to be a ***** but they eventually said they would ship me mine... waiting patiently for it to arrive atm
if i at least received my text messages in a timely fashion as i did on my evo and such in apartment i wouldn't care but the evo3d has 3 bars less the the evo4g did meaning no bars inside so i had to ask for one as i wasn't accepting the switch back to evo4g they suggested
and was very surprised they were so hard to work with they usually are my favorite reps to deal with tbh
i had 4 people i had to talk too.. they even gave the corporate rep the run around when in doubt demand a manager after u nicely ask for the employee number that always seems to get it done
spyngamerman said:
hope mine isn't a bad apple when it arrives spent like my whole day off last fridayon phone and in corporate store with various sprint agents *****ing cause they gave me a run around about getting it for free as i lost all my reception once i switched from evo4g to the evo 3d in my apartment .You have to be a ***** but they eventually said they would ship me mine... waiting patiently for it to arrive atm
if i at least received my text messages in a timely fashion as i did on my evo and such in apartment i wouldn't care but the evo3d has 3 bars less the the evo4g did meaning no bars inside so i ahd to ask for one as i wasnt accepting the switch back to evo4g they suggested
side not was very surprised they were so hard to work with they usually are my favorite reps to deal with tbh
i had 4 people i had to talk to they even gave the corporate rep the run around when in doubt demand a manager after u nicely ask for the employee number that alwasy seems to get it done
Click to expand...
Click to collapse
I hope the Airave helps you too--but have you considered that your phone is bad? I don't think I've heard widespread reports of 3D being worse reception than the 4G...
Also, there are a few semi-hacks (using CDMA workshop, QPST, etc) that can help speed up your internet or put you on roaming to better towers----check out the development section
More thoughts
So I just got off the phone with customer support; I was told to reset it one more time and see if that helps; if not, to call back in and they'd send a replacement.
To recap, the issues I've been having are:
1) Evo 3D must have PRL update every time I come home to find the airave
2) Airave only gives 5 bars if I'm 5 feet away. 20 feet away + a wall = 2 bars again!
3) I've never successfully transferred a call either into or out of Airave--if I leave the house the phone cuts off 100% of the time
4) Wife's Samsung Restore has never been able to connect to Airave at all
All these stack up to my thinking it's the unit itself--especially since others have said their unit works fine w/ the Evo.
Questions:
1) Has anyone else reset their unit? Did the lights or anything change, because mine didn't.
2) Has anyone noticed a difference (Either in wifi speed or airave performance) between plugging airave into your wireless router as opposed to directly in your modem (w/ wireless connected to airave)?
Thanks for any help. I'm hoping my discussion here will help others trying to navigate the same bull****.
panamaniac said:
So I just got off the phone with customer support; I was told to reset it one more time and see if that helps; if not, to call back in and they'd send a replacement.
To recap, the issues I've been having are:
1) Evo 3D must have PRL update every time I come home to find the airave
2) Airave only gives 5 bars if I'm 5 feet away. 20 feet away + a wall = 2 bars again!
3) I've never successfully transferred a call either into or out of Airave--if I leave the house the phone cuts off 100% of the time
4) Wife's Samsung Restore has never been able to connect to Airave at all
All these stack up to my thinking it's the unit itself--especially since others have said their unit works fine w/ the Evo.
Questions:
1) Has anyone else reset their unit? Did the lights or anything change, because mine didn't.
2) Has anyone noticed a difference (Either in wifi speed or airave performance) between plugging airave into your wireless router as opposed to directly in your modem (w/ wireless connected to airave)?
Thanks for any help. I'm hoping my discussion here will help others trying to navigate the same bull****.
Click to expand...
Click to collapse
comcast here 50mbps i pay for
Modem>Airave>airport extreme base station> speedtest at 40mbps
Modem>Airport extreme base station>speedest 55mbps
nothign was uplaodign downloading on the network at the time
what they told me to do wasnt needed but added below for reference
Apple Airport Extreme
The airport extreme router does not have a DMZ instead you would set up for default host
1. Go into the Macintosh HD
2. Go to Applications>Utilities and select Airport Utility
3. Select Manual Setup.
4. Go to Advanced>Logs and Statistics>DHCP Clients and verify the IP address for the AIRAVE.
5. Go to Internet>NAT, check the box for ?Enable default host at? and place the IP address of the AIRAVE in that box.
Hit Update and powercycle the base station.
To ensure authorized access to your Sprint Nextel account information, please log on Sprint.com to create a personal PIN and a Security question & answer. Access will be provided to your account only with the PIN or Security question/answer you set up.
it works amazing with evo3d no prl updates needed havent tried transferrign calls into out of airave have no need myself just need my texts and calls at home i dotn call alot but have to be handy if there is any
model airvana 2
can confirm in basement 5-10 ft away from ti where i wanted it 5 bars
main fl (1st fl) i flr between it 2-3 bars 2nd fl 1-2 bars and i did set it for longe range in preferences on the sprint online portal
review amazing i don't need it in my backyard etc i have super fast wifi for data emails etc just needed signal for emergency calls or texts when inside basement(garden apt) so for me 100% win
hope this helps you guys in any decisions your making any questions pm me ;D
Thanks for such a thorough response!!!
Does your Evo 3D have Google Voice?
Mine does, so that texts/voicemails go thru GV; but it's still my Sprint cell # being used.
does anyone have this thing? Does it cost any money per month? been wanting to get one because my coverage at work sucks.
Yes its great, when my internet provider isn't messed up. U just called and complained about crappy coverage and they gave it to me free and no charge per month. Of course I had to front the $100.00 at first for the device and then they credit right back.
Ryno_666 said:
Yes its great, when my internet provider isn't messed up. U just called and complained about crappy coverage and they gave it to me free and no charge per month. Of course I had to front the $100.00 at first for the device and then they credit right back.
Click to expand...
Click to collapse
o wow i didnt know that. imma try it right now.
Yes just got shipped one.
When I picked up my 4G LTE, they tried to sell us on the Home phone connect to use instead of our homeline for $20 a month. We get 14day trial on it and when I asked him what if reception sucks, he gave me a 800# to call to get a airave.
We called that Monday and it was here by Wed, hooked it up and it works. Our cell reception at home is fine so we may take it to my parents house as cell recept there sucks.
As far as the home phone connect, it sucks taking it back. sound quality sucked sounded very distant compared to my digital home line. The only thing that sucks is getting the home phone connect took $100 off of my Evo 4G LTE due to a promotion. But a 2yr contract on crappy home line is not worth the $100.
So yes call and get a airave, it cost us nothing to get it in fact we asked to get two one of us and one for my parents since once of our cell lines is for them. They said the 2nd airave would cost money.
The only thing to keep in mind is that the Airave uses your bandwidth and relies upon your network uses to keep call quality up. For example, on my 3Mbit line, if someone starts downloading something during a call, I will suddenly sound like I'm underwater. Of course, there are ways to mitigate that (thank god for DD-WRT QoS settings!).
With my OG Evo and Evo 3D, I was able to stop using my Airave over time. But now with the Evo LTE, I think I need to bring my Airave back out of storage. This thing is almost -30dBm worse than my OG Evo!
Normally you have to pay for the airrave and it's service its like $100-$200 for the unit and $5 a month.. Something like that... But... If you have really crappy service at home, you can complain about your service and ask for the irave yo be free and no monthly fee.... They gave it to me like that.....
The airrave does use your home ISP bandwidth so make sure you have a good up and down rate.... I think minimum 3 megabits down and I forget up.... The airrave Sprint gives out now still has the repeated text message issue... But hopefully you don't have that problem...
Got mine for free but there's a glitch in the system that Sprint is aware of and working on an update for. With my 3D, it would send/receive the same texts multiple times, so I had to stop using it. Haven't had the same problem with the Evo LTE...yet.
copc said:
...when I asked him what if reception sucks, he gave me a 800# to call to get a airave.
Click to expand...
Click to collapse
Do you happen to remember what the 800 number was? I have horrible signal at my house, and when I called Sprint about it today (hoping to get an airave), they said that any problems with dropped calls or delayed text messages were because I use Google Voice on my phone and that I would need to uninstall the app to fix it, or contact Google. I don't believe that for a minute, since the app should work fine assuming I get at least some amount of signal for data to be transmitted.
I've had an Airave since last December. I got it by calling sprint and complaining about coverage in my house and the fact that I don't use a land-line. If you ask nicely, or whine enough (depending upon your strategy), you can get customer service to send you one for free. You do have to agree to return the unit if you are no longer on a mutli-month contract, or anytime that Sprint requests it back if they detect that it has not been in service for more than 3 months. If you do get one, you'll need to call for them to provision it after you receive it. To do this, you'll have to connect the Airave directly to your broadband modem ahead of any routers. The Airave has a router built in, but it sucks. After its been provisioned, you can move it behind your router BUT you must be capable of opening all VPN traffic through your router. This might mean specifically enabling VPN, PPTP, L2TP, etc.
..rob
Mine doesn't send texts. Only when off the air rave.
Check Me Out On The Google Play Store!!!
Sent From My HTC Evo 4G LTE, On The Now Network From Sprint!
Like others have said, if you call Sprint and tell them you have bad coverage and that you know people that have recommended the airave and that Sprint covered the charge....then they usually send it out for free. An FYI, you will still have to pay taxes and the admin charge on the airave, even if comped (I think it's a couple of bucks). Also, while the airave can transmit data, it does so at a very, very slow rate (some people get dial up speeds).
Rydah805 said:
Mine doesn't send texts. Only when off the air rave.
Check Me Out On The Google Play Store!!!
Sent From My HTC Evo 4G LTE, On The Now Network From Sprint!
Click to expand...
Click to collapse
That's a known issue with the airave.... Or the person you are sending texts to will get repeated texts.... Although with the EVO 4g LTE, I haven't had that issue come up yet...
DarkManX4lf said:
That's a known issue with the airave.... Or the person you are sending texts to will get repeated texts.... Although with the EVO 4g LTE, I haven't had that issue come up yet...
Click to expand...
Click to collapse
Me either. I think that issue had been resolved in this newer version of the Airave.
Sent from my EVO using XDA
I actually have an airave that I was planning on selling but forgot about if anyone is interested.
Sprint's motto: "When in doubt -AIRAVE!"
Rydah805 said:
Mine doesn't send texts. Only when off the air rave.
Check Me Out On The Google Play Store!!!
Sent From My HTC Evo 4G LTE, On The Now Network From Sprint!
Click to expand...
Click to collapse
We are having the same problem, my Evo 3D, Evo 4G work fine, but the Evo LTE cannot send text messages, but can receive them. I'm on a 1 year old Airave
Thanks,
Jay
Evo lte with airwave here. I have none of the problems you guys have mentioned. I never set the box up in front of my router either. cable modem >> router >> airwave and all works fine. If you want to change any of the settings I believe you have to be connected behind the airwave. I got mine for free due to almost zero service here between a few hills.
I have the Airvana brand Airave I got last year (the 3G version) and I have no issues with my LTE on it sending or receiving text messages. In fact, as soon as I get home my LTE connects to it right away.
Got my Airvana Airave today. It is a very simple install, however once it was fully connected none of my phones would register to to the device.
After a bit of digging online I found that you need to log onto your sprint account and change the settings of the airave by default it is set for restricted access, however there are no numbers in the access list. I changed the setting to unrestricted and now all my devices connect.
Really good 3g speeds on my OG EVOs and my LTE. The only issue I have is that your location as recognized by LBS apps (weather, google ect..) is not accurate. This is a known issue according to the Sprint forums.
I have the original Airwave at work connected to the commercial ISP. By default, it was wide open supporting up to 3 devices at once. The Internet speed is tied to if the phone can reach a real tower and if it can't (even in the Airwave coverage area), then it will use the Airwave at super slow speeds. Also the original Airwave requires the device to be able to get a GPS lock to ensure that it isn't used out the the Sprint area.
But over all it works pretty well. Because I was able to talk my employer into letting me use it at work, because of safety reasons and customer experience since I left it open to everyone.
Like stated, Sprint doesn't charge for it since I originally complained that I got no service at work.
I'm rooted on ice cream sandwhich rom, sense 3.6
Basically my 4g connection is very poor, if and when it does work, its slow. It is probably related to my 4g coverage area, but I don't remember it being this bad. I went from an evo 4g, to an iphone 4, and now to the evo 3d, so I don't remember my previous 4g experience. Besides from coverage, can it be related to the rom I installed (cool ics)? Is there a way to fix or diagnose it?
thanks
-noah
noahsarky said:
I'm rooted on ice cream sandwhich rom, sense 3.6
Basically my 4g connection is very poor, if and when it does work, its slow. It is probably related to my 4g coverage area, but I don't remember it being this bad. I went from an evo 4g, to an iphone 4, and now to the evo 3d, so I don't remember my previous 4g experience. Besides from coverage, can it be related to the rom I installed (cool ics)? Is there a way to fix or diagnose it?
thanks
-noah
Click to expand...
Click to collapse
what are you talking about? There is no wimax 4g network. the network they call a 4g network isn't even a network. It's not even possible to drive a mile without losing your connection. look at your bars. any bars? Also didn't know your provider would actually support their fake network that they don't claim anymore. yeah. they won't repair any towers. they won't fix any issues with wimax. they won't do anything that helps and supports their customers. They don't care about you. they have never cared about you. Now if you want a 4G network. Go verizon. 50+M down. 12M up.
what do you mean runcool? Isn't wimax the standard used in our phones for ,4g (technology or network)? Is it no longer supported?
nvm. I did a read http://gizmodo.com/5847643/its-official-sprint-is-going-lte
Has wimax been shut down completely ? I still get connected to 4g here and there.
You might find a single tower that has their so called fake 4G network WHICH ISN'T 4G!.... But if it goes down. THEY WILL NOT REPAIR IT BECAUSE SPRINT IS CHEAP AND THE OWNERS OF SPRINT WOULD CARE LESS about you and I. Dishonest company. Refusal. I can see many issues with their LTE 4G network as well. So tell me.... Verizon can get 50M down 12M up..... why is that? why can't sprint do ANYTHING TO IMPROVE THEIR NETWORK!? Also why can't they just FLAT OUT ALLOW OUR PHONES to work like AT&T?!?!? meaning fix their 3G network! It would ONLY take a software update. lol. however, hint hint. the software update would make their 3G look like 4G lmao! because their 4G is so lame! hahahhaha
but to answer your question... wimax development/adding new towers/supporting has been shut down. they do not care about their WiMax and they never have cared about it. Yes I hope their CEO reads this comment! hope he reads makes changes in his crap company after reading this. BUT fact is that he doesn't care about you and I. he only cares about his own pockets. he would care less if he drags sprint into bankruptcy because he already made his millions on ruining a company.
Do a prl or profile uodate
Sent from my PG86100 using xda premium
runcool said:
You might find a single tower that has their so called fake 4G network WHICH ISN'T 4G!.... But if it goes down. THEY WILL NOT REPAIR IT BECAUSE SPRINT IS CHEAP AND THE OWNERS OF SPRINT WOULD CARE LESS about you and I. Dishonest company. Refusal. I can see many issues with their LTE 4G network as well. So tell me.... Verizon can get 50M down 12M up..... why is that? why can't sprint do ANYTHING TO IMPROVE THEIR NETWORK!? Also why can't they just FLAT OUT ALLOW OUR PHONES to work like AT&T?!?!? meaning fix their 3G network! It would ONLY take a software update. lol. however, hint hint. the software update would make their 3G look like 4G lmao! because their 4G is so lame! hahahhaha
but to answer your question... wimax development/adding new towers/supporting has been shut down. they do not care about their WiMax and they never have cared about it. Yes I hope their CEO reads this comment! hope he reads makes changes in his crap company after reading this. BUT fact is that he doesn't care about you and I. he only cares about his own pockets. he would care less if he drags sprint into bankruptcy because he already made his millions on ruining a company.
Click to expand...
Click to collapse
This is just hate speech and upset ranting. You make some okay points, but get over is what I think.
OP, you need to go to the dialer, type in ##DATA# and check your WiMax settings. If there is anything about vm or virgin mobile in the settings, that is probably your issue. If you know your msl, edit the settings (you can find the right ones for sprint somewhere on here) and that should make a difference. Also, there is a thread about 4G Hack in the Apps, Themes section. Check that out.
raptoro07 said:
This is just hate speech and upset ranting. You make some okay points, but get over is what I think.
OP, you need to go to the dialer, type in ##DATA# and check your WiMax settings. If there is anything about vm or virgin mobile in the settings, that is probably your issue. If you know your msl, edit the settings (you can find the right ones for sprint somewhere on here) and that should make a difference. Also, there is a thread about 4G Hack in the Apps, Themes section. Check that out.
Click to expand...
Click to collapse
Actually. it's called facts. There aren't any legit towers. Even if you're right next to a tower... you get the same speed with AT&T. lol There is no hate or ranting. It's just rolling eyes at another large company that doesn't care about it's customers anymore. then again. They're all that way these days. sadly. oh well It's 3G speeds... not 4G. I can get better speeds by Morse code. lol
Profile update or get 4g data fix in themes and apps brp
Hit the thanks button
runcool do you have sprint anymore?
did the msl thing, but i couldn't get the msl reader to work on my phone , i'll look aruond in apps n themes
thanks yalll
I don't know, wimax is faster than ever here in mpls. Thanks sprint.
Can someone explain to me the customer service levels at Verizon? I've been dealing with 4G data connection problems since the beginning of June. I decide to finally create a support ticket on July 3rd and again on July 11th (the first ticket was marked completed).
Every time I contact support for an update, they proceed to go through the same basic troubleshooting steps even though I gave them my case number already. Then they go through the "We're sorry for your ...." script and politely tell me that the network team is looking into it and it will be 3 to 5 days.
So, where to I go from here? I've contacted 6 different CS reps because no one previously followed up with me. Who or what is higher up than the network team?
The short term solution today was activate my old Incredible....aarrgh! My frustration level is at it's peak. Do I have any other choices besides wait and cross my fingers?
BSquaredB2 said:
Can someone explain to me the customer service levels at Verizon? I've been dealing with 4G data connection problems since the beginning of June. I decide to finally create a support ticket on July 3rd and again on July 11th (the first ticket was marked completed).
Every time I contact support for an update, they proceed to go through the same basic troubleshooting steps even though I gave them my case number already. Then they go through the "We're sorry for your ...." script and politely tell me that the network team is looking into it and it will be 3 to 5 days.
So, where to I go from here? I've contacted 6 different CS reps because no one previously followed up with me. Who or what is higher up than the network team?
The short term solution today was activate my old Incredible....aarrgh! My frustration level is at it's peak. Do I have any other choices besides wait and cross my fingers?
Click to expand...
Click to collapse
Why can't you just use CDMA (3g) only on your Rezound? I have 4g turned off on my Rezound to save battery. Or are you having issues with both 3g and 4g?
kzoodroid said:
Why can't you just use CDMA (3g) only on your Rezound? I have 4g turned off on my Rezound to save battery. Or are you having issues with both 3g and 4g?
Click to expand...
Click to collapse
I can use 3g, but that isn't why I bought the Rezound. My specific issue with 4g is that it drops completely and randomly when using various apps that have GPS enabled (Facebook, G+, Foursquare, etc...). Shouldn't 4g drop to 3g or 1x if 4g isn't available? Since I'm waiting for Verizon anyway, I'll change it to see if it helps.
The messed up part is that the exact same thing is happening to my wife's Rezound too. We bought them together a few months ago and for the 1st month everything worked great! Verizon confirmed that we live in a 4g area so that isn't the problem.
it is the software radio on the phone. You probably live in a low signal level area. The phone is constantly trying to decide if it should be in 3g or 4g. You should root and try different radios. Calling CS is about useless in my opinion
Mine does the same exact thing, it's definitely frustrating. It used to switch to 3g just fine, but it doesn't anymore. How is it a software issue if it worked fine before? I didn't change anything, I even did a factory reset.
Set your phone to LTE, CDMA or LTE w/voice under phone settings
Type *#*#4636#*#* in your dialer to access this menu
Sent from my PG86100 using Tapatalk 2
My thunderbolt did this, my girlfriends rezound does it, and my rezound does it but not as often or I don't notice. I'm on viperRez s-on and 2.11 boot and I haven't noticed it however when my rezound was stock I noticed it.
I think it's an issue with Verizon. They sent me a new thunderbolt and sim card and I still had the same issue.
Sent from my ADR6425LVW using Tapatalk 2
BSquaredB2 said:
I can use 3g, but that isn't why I bought the Rezound. My specific issue with 4g is that it drops completely and randomly when using various apps that have GPS enabled (Facebook, G+, Foursquare, etc...). Shouldn't 4g drop to 3g or 1x if 4g isn't available? Since I'm waiting for Verizon anyway, I'll change it to see if it helps.
The messed up part is that the exact same thing is happening to my wife's Rezound too. We bought them together a few months ago and for the 1st month everything worked great! Verizon confirmed that we live in a 4g area so that isn't the problem.
Click to expand...
Click to collapse
Its supposed to go from 4g to 3g if there is no 4g signal. I have no use for 4g as I'm on wifi 90% of the time so I turned it off. Since both your phones do it I would say its a signal issue from the tower and not a phone issue. Verizon's LTE network has had some issues and all the bugs aren't worked out yet. Personally I would rather use the Rezound in CDMA only mode than the Incredible, its just an all around better phone.
This happens to me too (I'm completely stock) and it's really bothering me now. I went in to Verizon and they have me a new SIM last weekend but that didn't fix it. I know it's the phone cuz I'll be at work, home, wherever i know for a fact i have 4g. Doesn't drop to 3g, just cuts in and out. and it happens randomly (or so I thought ) but GPS activity does likely because I JUST did a hard reset after calling VZW yesterday and had no problems until I opened up Google maps.
I keep holding out for ICS hoping that'll fix it.
Side note: when I asked the rep about a release date, she said she couldn't find anything on the rezound!
Sent from my ADR6425LVW using xda app-developers app
Thanks for all the support and suggestions! For what it's worth, I'm completely stock and have done a factory reset twice. The thing that I haven't tried is to replace the SIM. I know that is a hit-or-miss solution, but at least I'll be able to cross that off my list when the CS rep calls back.....
The only other thing (I think) I can do is unlock/root/load an ICS ROM and hope that it fixes the 4g issue. I'm assuming a different radio is included with the ROM.
Thanks again...
I have a similar issue. My rezound is completely stock and worked fantastic when I first got it. I live in a high signal 4G area, and get 4-5 bars at all times. Since the beginning of June, my 4G just goes off randomly. Sometimes repeatedly to where its annoying and I put my phone back in my pocket. My phone has never switched from 4G to 3G, its just 4G 4-5 bars to nothing with 4-5 bars. I'd say if i'm using my phone, it happens 30+ times or more a day. Doesn't matter where in town I am. I've contacted verizon on several occasions (I know, a dead end road) and they told me there are no service interruptions in my area and they would call me back (of course, they didn't call me back). I consistently get 30-40Mbps on speedtest wherever I am. If i'm in the basement of my home in a certain spot, it drops to maybe 12-15Mbps.
Its been rather frustrating since I can barely use my phone when it acts up like this. Hoping the new OTA fixes the radios - then I'll probably dabble with CM9 (or 10 if its out by then). But until then, i'll just stay frustrated.
To answer you question, ask to speak with tier 2 support. These folk a lot more tech savvy than the average CS Rep.
hfdpop said:
To answer you question, ask to speak with tier 2 support. These folk a lot more tech savvy than the average CS Rep.
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Click to collapse
Thanks, but I'm currently speaking to tier 2. In the realm of support, I'm not doubting they have skills, but I'm curious as to where my problem goes next. The 5 tier 2 reps have gone through the basics each time I called. The key words are, " I called". I would assume that notes would be made so everyone was on the same page for support.
So they all have told me that they were waiting for the network guys to give them an update. I think that means I got put into a large queue and they will get to me when they get to me.
Sent from my ADR6425LVW using Tapatalk 2
Update: This morning my Tier 2 rep said that the network team updated the trouble ticket. They have tested all of the towers in my area and everything looks good (of course). They also have added my ticket to a parent ticket that is being sent to HTC, because this is a known problem with some Rezound phones. Being pessimistic, I really think smoke is being blown up my **** but what am I going to do?! Pointing fingers usually goes nowhere.....
Per my Rep., my options are to wait for an HTC software update or they will replace the phones with another "like new" Rezound. The like new part freaks me out after reading all the messed-up-phones-sent-back posts from our forums, but there might be a chance that a replacement fixes the problem. Should I wait it out or get the replacement?
Press 0 and it will direct you to talk with a person. Learned that trick a while ago and works almost everywhere.
sshaar said:
I have a similar issue. My rezound is completely stock and worked fantastic when I first got it. I live in a high signal 4G area, and get 4-5 bars at all times. Since the beginning of June, my 4G just goes off randomly. Sometimes repeatedly to where its annoying and I put my phone back in my pocket. My phone has never switched from 4G to 3G, its just 4G 4-5 bars to nothing with 4-5 bars. I'd say if i'm using my phone, it happens 30+ times or more a day. Doesn't matter where in town I am. I've contacted verizon on several occasions (I know, a dead end road) and they told me there are no service interruptions in my area and they would call me back (of course, they didn't call me back). I consistently get 30-40Mbps on speedtest wherever I am. If i'm in the basement of my home in a certain spot, it drops to maybe 12-15Mbps.
Its been rather frustrating since I can barely use my phone when it acts up like this. Hoping the new OTA fixes the radios - then I'll probably dabble with CM9 (or 10 if its out by then). But until then, i'll just stay frustrated.
Click to expand...
Click to collapse
they should really implement fastdormancy for 4G LTE because on 3G, theres a power state called CELL&URA_pch which doesn't use any data but it is able to keep a connection to the network.
I was also told there will be a software update to fix the 4G dropping issues and I was told that verizon is aware of the problem, and so is HTC. If its the same thing that was on the ICS leak, are the people running ICS leaks or roms based on these leaks having the same reception issues? I've been curious about this but rarely get on to post, i'm guilty of lurking.
sshaar said:
I was also told there will be a software update to fix the 4G dropping issues and I was told that verizon is aware of the problem, and so is HTC. If its the same thing that was on the ICS leak, are the people running ICS leaks or roms based on these leaks having the same reception issues? I've been curious about this but rarely get on to post, i'm guilty of lurking.
Click to expand...
Click to collapse
I just flashed a co-worker's phone today with the latest ICS RUU that leaked and his data dropping issues are gone completely, for what it's worth.
PhantomApollyon said:
I just flashed a co-worker's phone today with the latest ICS RUU that leaked and his data dropping issues are gone completely, for what it's worth.
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Click to collapse
Thats promising news at least :good:
BSquaredB2 said:
Thanks, but I'm currently speaking to tier 2. In the realm of support, I'm not doubting they have skills, but I'm curious as to where my problem goes next. The 5 tier 2 reps have gone through the basics each time I called. The key words are, " I called". I would assume that notes would be made so everyone was on the same page for support.
So they all have told me that they were waiting for the network guys to give them an update. I think that means I got put into a large queue and they will get to me when they get to me.
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
BSquaredB2 said:
Update: This morning my Tier 2 rep said that the network team updated the trouble ticket. They have tested all of the towers in my area and everything looks good (of course). They also have added my ticket to a parent ticket that is being sent to HTC, because this is a known problem with some Rezound phones. Being pessimistic, I really think smoke is being blown up my **** but what am I going to do?! Pointing fingers usually goes nowhere.....
Per my Rep., my options are to wait for an HTC software update or they will replace the phones with another "like new" Rezound. The like new part freaks me out after reading all the messed-up-phones-sent-back posts from our forums, but there might be a chance that a replacement fixes the problem. Should I wait it out or get the replacement?
Click to expand...
Click to collapse
Generally speaking this seems to very much be a software issue and unless it's truly a defective device I doubt getting a replacement would fix it. Here's what you do:
1. Flash the latest ICS RUU that leaked for the Rezound, NO you can't go back to the old firmware/software without a lot of work but it doesn't matter if you end up getting it replaced anways
2. Set up everything again and see how it goes
3. If you still have an issue, get the replacement
IF that doesn't fix the issue, your not unlocked, your not S-OFF, so your warranty still stands. It's not like your "NEW" device was doing very well anyways so I wouldn't let a replacement device bother you. I didn't read this whole thread but hopefully I'm not the first person to re-iterate this- "NEW" is just a matter of documentation and the fact that a product is new doesn't mean it's better or will work better than a refurbished device. I personally have had several refurbished devices over the years that worked just fine...much better then the new ones did.
I've had my Evo LTE since launch, and have had call issues since the beginning. I came from the OG Evo, and knew Sprint had bad coverage in some areas around me; but this has been much much worse. I would say 4 out 5 calls drop immediately upon connection. I will have half or more signal when I call and as soon as it connects it drops off and I look and there are 0 bars. Oh, I'm also not in a town which has the updated network/LTE. I had done the HTC Unlock immediately, so I was nervous about trying to take my phone back. But thanks to this amazing guide, I can get it back to stock. Has anyone else had issues like this fixed by getting a new phone?
My main question is who do I take it back to? I have the BB Black Tie insurance, so I was thinking that would be easiest/quickest exchange. But I wasn't sure how they would react since there is nothing visibly wrong with the phone. And I'm sure as soon as I get in Best Buy it will work flawlessly .
are you in an area that is currently undergoing Network vision updates? In my area (Chicago suburbs), sprint acknowledged that the NV upgrades were causing problems.
I constantly get "no data connection" when I have 3 bars (not roaming) :/
have try doing a service reset? ##72786#
HTC EVO LTE
iamkoza said:
are you in an area that is currently undergoing Network vision updates? In my area (Chicago suburbs), sprint acknowledged that the NV upgrades were causing problems.
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Click to collapse
No, I'm in Oklahoma and we don't even have a date for the upgrades yet .
luisrod03 said:
have try doing a service reset? ##72786#
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Click to collapse
I have not. I'm assuming it's okay to do this running S-Off and custom Rom (CM10)?
I have also noticed terrible 3G speeds, much much worse than my OG Evo.
stewie63 said:
No, I'm in Oklahoma and we don't even have a date for the upgrades yet .
I have not. I'm assuming it's okay to do this running S-Off and custom Rom (CM10)?
I have also noticed terrible 3G speeds, much much worse than my OG Evo.
Click to expand...
Click to collapse
yeah its ok....the ##72786# it's going to reset your data and voice...as soon as you put the ##72786# on your phone is going to ask for the msl enter it then press menu and reset....your phone is going to reboot and run the hands-free activation...just let it run and test it out see if it works
HTC EVO LTE
What part of Oklahoma?
Sent from my EVO using xda app-developers app
Tulsa
I'm in north okc and have the exact same issue. I've been in numerous lengthy phone calls with sprint about this and I'm on my second phone to no avail. My girls phone is the same. This phone does not like the okc area whatsoever. I remember my 3d was the same. I am currently at the point of leaving sprint for this. I love this phone but its driving me crazy. And let's not get into peak hours data drop.... I'm so frustrated with sprint right now.
Sent from my EVO using Tapatalk 2
Well, I think I'm going to go back full stock tomorrow and run it by a Sprint repair store. Guys in IRC channel recommended I have them check my radios. I work with a guy who has a Samsung on Sprint and doesn't have great signal, but better than mine! I'm so torn right now, I know if i switched to Verizon I'd have great LTE signal all over town, but I wanted to support Sprint and see if they could fix their network. Now I'm regretting it but stuck in contract. But then again if I were to switch, there aren't really any phones I'm interested in on Verizon...
I love this phone but, I am.pissed and tired of repair stores, and sprint technical, and supervisors, and credits. They can see that most of my disconnects are device related and still won't switch me to another device or something. I really don't even want to switch. But, I totally believe its network being upgraded and this device is designed for something other than what's offered in my area.
Sent from my EVO using Tapatalk 2
lawnguy said:
I love this phone but, I am.pissed and tired of repair stores, and sprint technical, and supervisors, and credits. They can see that most of my disconnects are device related and still won't switch me to another device or something. I really don't even want to switch. But, I totally believe its network being upgraded and this device is designed for something other than what's offered in my area.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Send it in to htc and have them fix it. They warranty it for a year.
I had one that dropped calls but my second one is perfect.
Well, I'm going to try to get to the Sprint store later this afternoon. Will update here with result. If it's just their **** network, think they might let me out of contract if I ***** enough? If they do, then where do I go? I freaking love this phone, but if it can't make phone calls I can't keep it...
--Update--
I went to a Sprint store on Saturday to see what they said. As soon as I mentioned dropped calls and crappy speeds he started apologizing. Evidently they have begun the network update in Oklahoma, which means that a lot of towers are down or not at normal capacity. He said this has been going on most of the year and that the network should be back at normal capacity by the end of the year. He also said he had heard LTE by June-July of 2013, but was just a rumor. He reset my profile and PRL and said it might help. I'm going to stick it out as of now and hope they can produce a solid LTE network. I do really love Sprint and their fight for unlimited data, just hope they keep it up.
Dropped Calls
I, too, have had terrible luck with calls dropping with this phone. I was on the OG EVO and did not have these issues at all. From looking at this site s4gru.com I do not believe that my area (Indy) should be under any network updating as of yet. However, it also looks like Oklahoma should not be, either - so maybe they started early
In the end...my old EVO did not have issues up to the day I upgraded, and the new EVO has had issues since day 1. I do not believe this is a network issue, but more of a hardware/radio/phone design issue. I hoped the newest updates (including radio) would help, but I am still dropping calls way too often.