Related
Just sitting here at work, and I noticed my battery was unusually low for my usage today... when I noticed that my 3G icon was missing. I thought that was weird, because less than an hour ago, I had it for sure. I was getting email updates for work on a regular basis.
When I checked my quick settings, my mobile network just kept saying "Turning On," and would sometimes flash between that and 'ON' but never actually brought up a 3G, (or any data icon for that matter.) Texts are still getting through, but are about 2-3 minutes behind Google Voice popups on my laptop.
Has anyone else seen this before? I have rebooted, and tried Airplane mode, and disabling/renabling all the radios individually, and nothing has worked... Guess I should yank the battery now. Really bizarre. I usually get pretty good 3G service over here.
If it continues, exchange it.
ScrapMaker said:
Just sitting here at work, and I noticed my battery was unusually low for my usage today... when I noticed that my 3G icon was missing. I thought that was weird, because less than an hour ago, I had it for sure. I was getting email updates for work on a regular basis.
When I checked my quick settings, my mobile network just kept saying "Turning On," and would sometimes flash between that and 'ON' but never actually brought up a 3G, (or any data icon for that matter.) Texts are still getting through, but are about 2-3 minutes behind Google Voice popups on my laptop.
Has anyone else seen this before? I have rebooted, and tried Airplane mode, and disabling/renabling all the radios individually, and nothing has worked... Guess I should yank the battery now. Really bizarre. I usually get pretty good 3G service over here.
Click to expand...
Click to collapse
Mine did the exact same thing this afternoon in Lubbock Tx. I rebooted, turned off and on and data always showed turning on but never connected. For some reason I ended up in the Sprint Zone and it then connected. It went into spring zone as I tried to connect to *2.
Don't have a good explanation of why it started working but try going to the spring zone and check data on.
The same exact thing happened to me too on my 3d today.
Sent from my PG86100 using Tapatalk
Did you do the "speedup 3D" trick that was posted where you removed the proxies after typing in your MSL password? If so, undo it, because that's your problem.
I haven't messed with any settings. I pondered it, but I haven't received my MSL code yet.
I did just find out that my coworker lost his 3G on his Epic. I think this is a Sprint issue, and not any of the devices... Scary though.
Austin, TX here.
im experiencing the same issue right now here in north austin, tx. im getting basic phone services but no network (market/FB/web/etc.)
and no I did not use the speed up internet fix.
ScrapMaker said:
I haven't messed with any settings. I pondered it, but I haven't received my MSL code yet.
I did just find out that my coworker lost his 3G on his Epic. I think this is a Sprint issue, and not any of the devices... Scary though.
Austin, TX here.
Click to expand...
Click to collapse
well seeing how there are 3 texas people here experiencing this issue it might just be issue with sprint
Maybe they are upgrading the equipment of the "node".
I will be calling sprint on break in 10 minutes to find out
Well I just came back from BestBuy and picked up the 3D here in Michigan. Everyone in mobile just about had Sprint and no one could connect to 3g. My Evo 4g had a very limited connection. As soon as I got the 3D, it couldn't update the weather. So it is definitely something going on with Sprint right now and not your phone.
Just came back for me... Ben White / I-35 area. That was weird.
Are you sure your power saver settings aren't disabling your data connection due to your phone being below the % you set it at?
I don't think it's a 3d problem. I've had trouble connecting to 3g here and there with my og evo about 2 weeks before the 3d came out. I seriously think sprint has some serious network problems.
Man what is going on with Sprint? It's been happening a bit today as well.
I installed golflogix and it gave me an error message and forced closed the program and also put the 3d into airport mode.
However, golflogix will work on 4g.
There seems to be some problems with the sprint network or the 3d.
I had this same issue over the weekend. Rebooting the phone never worked so I did a factory reset and havent had the problem since. but it does make me a little apprehensive.
Perhaps the network is experiencing outages as they roll out an upgrade to their data network to proactively detect unauthorized tethering activity so that when HTC imminently unlocks the Evo 3D, they can charge backdoor tetherers appropriately.
jshields1986 said:
I will be calling sprint on break in 10 minutes to find out
Click to expand...
Click to collapse
Thought this was funny. Waiting for a break from work to call Sprint, while surfing xda...
Have been having issues here in NE MA with horrible 3g, GPS dropping too often and a bad phone signal to the point of not being able to make or receive calls in areas that are marginal...but areas where my EVO always showed 2 bars and worked fine.
In what I would call "strong" signal areas, still had GPS and 3G issues no matter what. What I found with the phone signal is that in these areas, mit works fine, although it fluctuates every few seconds from a full set of bars, to 2 or 0 and then jumps back up again....constantly.
In the "marginal signal" areas where my EVO 4G worked fine and always showed 2 bars, the 3D shows none and won't make or receive a call. What is most perplexing is that even though it is set to "automatic" on the networks, it is not roaming to Verizon...and my buddy taking the ride with me had a full boat signal on his Verizon phone.
I was totally unable to get on the internet in these areas, although I could still send a text.
I don't get it???
Sprint re-provisioned the phone twice, and today a service center wiped and reloaded everything and also claims to have installed a "fifth update" which my phone never got.
My tests were done post upgrade and it did NOTHING to fix these issues.
With your fifth update did you check to see if you had S-OFF? lol
I just sent a reply back to HTC regarding Bluetooth and Roaming data issues and GPS issues... I await their response... However, I may be returning it and going to some other device.
I've found my old Evo3D, and the exchanged one to show 0 bars in places the Evo4G showed 2-3 bars. For the first time in my life, thanks to the Evo3D, I've had a dropped call, and it was in a place the Evo4G gets 2 bars and perfect voice.
Yeah, today at work I missed 3 calls and couldn't read XDA in the bathroom. That was the final straw. I reactivated my 4G, did some tests...and...well...the 3D has gone back home. Perhaps just for now. The 3G radio on that thing sucks. Maybe a radio update will fix it, but I'm not so sure.
Since I'm impatient and have kinda decided to go the Nexus rout from now on I stopped by the sprint store afterwards and did some signal tests with the NexusS4G--which has known 3G reception issues. Well, it had identical bars...that was a good sign, so I dug in a little deeper and it had nearly identical reception as my E4G.
The .3" of screen size will be missed, and it'll be hard to get used to the light weight...but I think tomorrow I'm gunna buy it. Sure, no SD slot, but, 16gb should be pretty damned good...I never did replace my 8gb card, though I did bump the limit a lot. I'm also sure the camera is way better...
...or I'll just wait for the SGS2. I'm not so antsy to get a new phone now after anticipating one so hard and being mostly disappointed. It's funny, the one thing I was the most critical of beforehand ended up being the only thing I'll really miss...the 3D. Lol to that.
Unfortunately I did a stupid thing and traded my EVO 4G in when I "upgraded" to the 3D.
I tried to get Sprint to do a swap....take back the 3D, take away the $150 trade in credit and give me a new or used EVO 4G for the time being and they absolutely refuse to do it without using up my upgrade to get back what I traded in.
Looks like will deal with this phone and return it on day 29, activate my BB Tour (YUCK) and live with that till something reliable comes out hopefully at the end of July or more likely in August.
This sucks.
I am having nearly similar issues. I am dropping calls in area's that have 4-5 bars. I look and when it reconnects it will be down to 0 signal and then back up 4-6 bars. Really odd.
Sad thing is I am coming from ATT and I only have till early next week to decide to stay with sprint or not.
Ohh decisions... not fun and not a good sprint evaluation.
Yeah, I really hope this is something that they can tweak with a radio update. My old Hero got a lot better reception than my Evo 3D.
w9sig said:
I am having nearly similar issues. I am dropping calls in area's that have 4-5 bars. I look and when it reconnects it will be down to 0 signal and then back up 4-6 bars. Really odd.
Sad thing is I am coming from ATT and I only have till early next week to decide to stay with sprint or not.
Ohh decisions... not fun and not a good sprint evaluation.
Click to expand...
Click to collapse
I can assure you it is not Sprint...it's the phone. I had the same/similar with my 3D...but never with the 4G.
Download Open Signal Maps. It will show you what tower you're connected to. I noticed something similar with my phone (the signal bars fluctuating). I checked Open Signal and lo-and-behold, my phone was tower jumping between 5 different towers in my area... I didn't even know I had 5 different towers in my area.
Ideally, your phone should lock on to the strongest signal in your area and not jump from strong signal to weak signal to slightly-less-weak signal, to strong again... Also, check out this thread:
http://androidforums.com/htc-evo-3d/361044-official-solution-3g-issues-3d.html
This problem doesn't affect everybody. For instance, my brother got a 3d the same day I did, and he's consistently getting 500-700 kbs d/l in the same places I'm getting 11 kbs d/l.
ballr4lyf said:
Download Open Signal Maps. It will show you what tower you're connected to. I noticed something similar with my phone (the signal bars fluctuating). I checked Open Signal and lo-and-behold, my phone was tower jumping between 5 different towers in my area... I didn't even know I had 5 different towers in my area.
Ideally, your phone should lock on to the strongest signal in your area and not jump from strong signal to weak signal to slightly-less-weak signal, to strong again... Also, check out this thread:
http://androidforums.com/htc-evo-3d/361044-official-solution-3g-issues-3d.html
This problem doesn't affect everybody. For instance, my brother got a 3d the same day I did, and he's consistently getting 500-700 kbs d/l in the same places I'm getting 11 kbs d/l.
Click to expand...
Click to collapse
Do ##786# (or 768, not sure). Then click menu key and due a reset. This will also factory reset your device unfortunately. But I was having eh same problems, getting horrid 3gs speeds of around 50 kps. Once I did this my evo3d is constantly getting better 3g speeds than the 4 other evos in my family.
For some reason a lot of the evo 3d did not get the data set up right on one end or another. This seems to fix it.
Looking at that link now. Yes I've had open signal maps installed and I too have noticed that I am jumping between towers "a lot" say every 10-15 seconds or so. And that can be just sitting still in a parking lot and dropping calls :-( Will take a look and glad to hear that it is more with the phone than the actual network. I may have to downgrade to the 4G or NS4G.
BlueGoldAce said:
Do ##786# (or 768, not sure). Then click menu key and due a reset. This will also factory reset your device unfortunately. But I was having eh same problems, getting horrid 3gs speeds of around 50 kps. Once I did this my evo3d is constantly getting better 3g speeds than the 4 other evos in my family.
For some reason a lot of the evo 3d did not get the data set up right on one end or another. This seems to fix it.
Click to expand...
Click to collapse
Anybody confirm that this works? My girlfriend's 3D gets a lot worse signal than mine. I'd definitely try this but only if it might actually work. She really doesn't like the factory resets because she has to redo all of her preferences.
Her's is so much more worse than mine that we've been thinking about getting it replaced.
BlueGoldAce said:
Do ##786# (or 768, not sure). Then click menu key and due a reset. This will also factory reset your device unfortunately. But I was having eh same problems, getting horrid 3gs speeds of around 50 kps. Once I did this my evo3d is constantly getting better 3g speeds than the 4 other evos in my family.
For some reason a lot of the evo 3d did not get the data set up right on one end or another. This seems to fix it.
Click to expand...
Click to collapse
##786# will do a factory reset on your phone. ##72786# will do a "Data Only" reset (i.e. you don't lose any installed apps). I would try that before ##786#. You will need your MSL for both. I have done both. Unfortunately, in my case, the 3g improved for only a couple of hours and then it went back to tower jumping both times. I now have an appointment with the sprint store to replace my 3d later this evening.
do this guys... http://forum.xda-developers.com/showthread.php?t=1153371&referrerid=1002610
xanadu1979 said:
Anybody confirm that this works? My girlfriend's 3D gets a lot worse signal than mine. I'd definitely try this but only if it might actually work. She really doesn't like the factory resets because she has to redo all of her preferences.
Her's is so much more worse than mine that we've been thinking about getting it replaced.
Click to expand...
Click to collapse
#786## worked to fix my 3G speeds. I was consistently getting under 100 Kbps up and down before walking through this procedure with Sprint a week ago. Since then, latency has gone down and speeds have improved significantly.
It did not fix persistent problems with GPS not locking and having poor signal reception compared to the 4G. Between these issues, overheating and the locked bootloader, I am pretty close to returning this phone (although I like most other aspects of it).
Looks as though the Photon 4G cleared the FCC today.
I think I will live with the 3d a bit longer just in case they come out with some miraculous software fix, otherwise return it, activate the BB until the Photon comes out.
Hopefully, for where I live and work at least it will have much better reception.
That's strange that a few of you guys have had every issue that was reported in some of those awful reviews. I've actually found my 3D has the exact same signal as the 4G sitting right next to it. It also recognizes changes in signal faster than the 4G. I must have been lucky to get one with no issues.
My EVO 3d is straight out of a snoop dog song, my calls are droppin like their hot!
My 4G never did this crap!
Sent from my PG86100 using XDA App
I'm sorry to hear that from you guys.. My experience is the opposite, I'm getting 6 bars in my basement which I used to get 2-3 and I can always stay connected to 4g in the upper parts of my house when my 4g could not..
Irishman42 said:
That's strange that a few of you guys have had every issue that was reported in some of those awful reviews. I've actually found my 3D has the exact same signal as the 4G sitting right next to it. It also recognizes changes in signal faster than the 4G. I must have been lucky to get one with no issues.
Click to expand...
Click to collapse
I don't believe that there is anything wrong with the phone itself, however I do believe that there was a bad batch of radios installed on some of the 3vo's. Like I said, my brother's 3vo is working just fine while mine seems to be a lemon.
Okay, here is my problem: Every once in a while I will completely lose all signal on my phone. It wont pick up 2G, 4G, nothing. Wifi and bluetooth both seem to work though just fine. I've searched and haven't found anyone with the same issues so I'm wondering if it's just my phone or if nobody has commented on it. I first noticed this about two weeks ago, when my phone refused to find service. I was stuck with the little X next to the signal meter. I figured I was just in an area with poor service and didn't think much of it. An hour later, still, no service. This time I went outside where I know I have good 4G service and nothing for 5 minutes. I enabled airplane mode and disabled it, still nothing. Turned the phone off and back on as a last resort. Still nothing. I ended up finishing the day with wifi calling as that still worked. Sometime later my phone began receiving service again so I thought it was a fluke issue.
Then, just yesterday the same thing happened. This was when I rebooted my phone (which bypasses the fastboot feature) and service was restored right away. I called T-mobile and they said there weren't any network issues in my area and they had never heard of this issue before on the Amaze.
So, this is where I'm asking if anyone has heard of this before. I'm running a stock ROM and it hasn't been rooted. Thanks for any comments!
This might help just a touch. I do live in an area with decent service but my couch and bedroom are deadzones for some odd reason. I bought these signal boosters for 2 bucks figuring "what the hell, I'll give it a shot". No more dead zones, and data went from E to G. Not a miracle worker but for a couple bucks it keeps a signal at least.
http://www.amazon.com/gp/aw/d/B004KMK018/ref=mp_s_a_1?qid=1328921838&sr=8-1
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
Wireless Coverage
I have 2 brand new Amaze 4G for a few months now and had no problem with the coverage. I know the coverage is good with full signal bars and have not found any issue with coverage.
Sometimes, different phones have different received signal sensitivity. Also depends on user behavior. If you are always using a handsfree device (cable or BT) and your phone is in a bag, then your coverage is reduced by your action. The best coverage you can ever get is when you have line of sight (unobstructed) to the cell towers.
There are a few issues with your problem:
1-Poor inbuilding coverage
2-Poor coverage in your area
3-Network optimization issue
4-Hardware issue
If you are going from 1 bar to no bar, then most likely you have coverage issue. You lost signal since the level is already very low.
If you are going from full bar to no bar, you might have hardware or network optimization issue. Try your phone is the city or area with known good coverage first. If the behavior persists, then you have phone problem.
I used to manage wireless network for carriers.
same issue
I've had the exact same thing happen to me. Red x, no signal except wifi, in places where signal is not normally an issue. Battery pull doesn't work, return to signal seems arbitrary. Had the same thing happen with my Desire. I have no answers, but you are not alone.
Yup, it happened with my first Amaze. I got it back in January and started playing with it - rooting, custom ROMs, etc. Then later that day, the signal just died on me. I thought I must've screwed something up, so I flashed back to everything stock. No luck. I waited for half a day, then it randomly started working again at night.
You probably noticed tha tI said that happened with my first amaze. That's because after that signal issue, I discovered that my camera stopped working. I returned it to T-Mobile and they sent me another one. This one is working great though.
Well thank you for all the input so far. Id like to say that this isn't my first cell phone and I'm not new to weak or poor signal areas, especially from T-mobile. I was using my phone at work at the time, which has anywhere from no signal to 3 bars depending on where you are. This wasn't one of the cases that I was standing in a dead zone when I checked my phone. I had no signal for several hours, including over 30 minutes of standing outside trying everything I could think of. I have had excellent signal outside in the past, exactly where I was "Hiding". I got the Amaze because I was tired of playing with my old HD2 and having to work around bugs and possibly not receiving calls. So far, I'm not happy that the radio seems to quit responding all together and leaves me without a phone (minus the wifi calling but I'm not always around a hotspot).
I also experienced a dramatic signal loss at home, going from full signal strength to maybe one bar right around the time that I first had issues. I don't know if this is related or if this is a completely different thing.
I am 99% sure this is an error with the phone - probably software related with the radio driver(s) or radio firmware. I guess I will try taking it back to T-mobile and seeing if they could exchange it for a new one. I was just really wanting to avoid that as I finally got my phone setup how I like it. Again, Thank you for the input and let me know if you are having the same problem or if you know of a solution.
I am on my third Amaze and also tried a Galaxy SII X due to the same problem at my home. Even the Samsung did the same thing. In my house and especially in the driveway, the signal varies wildly between -85dbm to as low as -111dbm. The frustrating thing is once it loses the signal, it doesn't seem to reacquire it without a reboot.
I'm with Telus, and they said they will check on it, but I'm not holding my breath. In my immediate area, outside my house, the signal isn't great, but it will usually hang on. I have been to different cities, and all has been well with it. Coming from a rock steady 2G Touch Pro II, I am disappointed as well..
I am new here to this site, but I am having a similar problem with my Amaze. At work I always have a weak 4G signal, but the last few days it has been gone altogether. I have full phone service (4 bars) but no data. The 4G indicates I have signal, but I can't connect to anything on the web. I called HTC and they had me pull my battery and sim card so they could send a "reset signal" to my phone. After my phone came back up I had faster service than ever, but it only lasted a few minutes and went away again. I am thinking this is a phone issue. Oh, the Amaze is my first Android. My only previous smartphone was my Nokia E71x.
I know if I have WiFi calling selected, an x will show up on my signal if i turn WiFi on. I've personally only had slow data in the area I work. I blame it on the fact that it is a busy corporate park with lots of hotels, cuz my signal is fine elsewhere. Try calling tmobile and seeing if they have known tower issues in your area. I know I had that problem with sprint and they sent me a free airave. Maybe tmobile could do something similar if its.a known problem.
Sent from my HTC_Amaze_4G using XDA App
It's most likely a network issue. I get the same thing, it will timeout/refresh the network where it will not get a signal for about 30 seconds a few times per day. I blame the network, since the same thing happened to me with my mt4g
Sent from my Energized HTC Amaze 4G using xda-premium
Jessfox said:
I know if I have WiFi calling selected, an x will show up on my signal if i turn WiFi on. I've personally only had slow data in the area I work. I blame it on the fact that it is a busy corporate park with lots of hotels, cuz my signal is fine elsewhere. Try calling tmobile and seeing if they have known tower issues in your area. I know I had that problem with sprint and they sent me a free airave. Maybe tmobile could do something similar if its.a known problem.
Sent from my HTC_Amaze_4G using XDA App
Click to expand...
Click to collapse
Thank you! This fixed it for me. It was happening only today while I had WiFi enabled, it would turn the mobile radio off completely and the box would be grayed out so I was unable to turn it back on. I had my sim updated today to enable wifi calling so after I read your post, I turned the wifi calling off and the mobile radio signal came back immediately. Strange bug.
eirb said:
Thank you! This fixed it for me. It was happening only today while I had WiFi enabled, it would turn the mobile radio off completely and the box would be grayed out so I was unable to turn it back on. I had my sim updated today to enable wifi calling so after I read your post, I turned the wifi calling off and the mobile radio signal came back immediately. Strange bug.
Click to expand...
Click to collapse
I was told It's by design. It saved battery life by not constantly searching for a mobile network it won't use (due to wifi calling). It's not like you can hand off the call to the local network. I do notice that if i start walking outside, once my wifi hits a low signal it logs back on the network.
djdanska said:
I was told It's by design. It saved battery life by not constantly searching for a mobile network it won't use (due to wifi calling). It's not like you can hand off the call to the local network. I do notice that if i start walking outside, once my wifi hits a low signal it logs back on the network.
Click to expand...
Click to collapse
There is actually an option to specify how the WIFI calling works: either all the time or only when cellular signal is gone. Sounds like you have it set to be on all the time. This means that if you have a good WIFI connection, the cellular radio is shut off and all traffic goes through the WIFI calling app. The other option (which I use) only uses wifi calling when there is no cellular signal.
I have lost cellular signal 3 additional times since my last post. Its not just that I'm in a bad spot and I have no signal for 30 seconds. This goes on for 30 minutes or more - up to several hours. I have found that rebooting the phone fixes it as I believe it completely (as much as possible) removes power from the radio and requires it to be completely re-initiated during the reboot. Simply shutting it off doesn't work as the quickboot is enabled and most likely doesn't perform a complete re-initialization of the radio. My only guess at this point is that there is some kind of possible leftover code from development which never was removed from the radio (this happens more times than not). It could be a timeout or simply causing the radio to hang because of 1. excessive heat generation, 2. excessive power drain, 3. buffer overflow, 4. excessive RF transmit power... In any case, one of those issues could trigger an event in the radio to cause it to simply stop responding.
I am in the process of trying to get T-Mobile to get me a new phone as I am outside of the 30-day window. I have also confirmed it with them that this was not a tower issue.
Thanks
htc amaze 4g signal issue
hay dear i've also the same problem .. i've just bought a new htc amaze 4g having full warranty and signals goes zero everytime when i m in my room ... dnt know whats the problem... is this problem also in the brand new sets..???
Salar khan said:
hay dear i've also the same problem .. i've just bought a new htc amaze 4g having full warranty and signals goes zero everytime when i m in my room ... dnt know whats the problem... is this problem also in the brand new sets..???
Click to expand...
Click to collapse
Hmmmm who is dear? Lol.... Ne ways, well first off, I commend you for digging this thread up rather than just starting a new thread without even looking first :thumbup::thumbup::thumbup: I can't say I've ever seen someone who hasn't even been a member for 1 full day do that. Shoot, I see senior members start new threads or pointless threads without searching first, so good job haha.
Ok, back on topic now, if it's only dropping when you go in your room, then I don't think it's anything wrong with the phone. Not sure who your provider is, but u may be able to call them and have them look up your address and tell you what kind of signal u should get outside your house, and what to expect inside your house. I know t-mobile does at least
sent from my
NRGized amaze
powered by Faux
Has anyone found a solid solution for this? I was able to pick up a amaze for 50 bucks off of craigslist. But I can't get it to connect to mobile net work. A T-Mobile employee told me to root it, but I'm trying not to cause it's not for me.
Sent from my HTC Sensation using xda app-developers app
crewdawg said:
Has anyone found a solid solution for this? I was able to pick up a amaze for 50 bucks off of craigslist. But I can't get it to connect to mobile net work. A T-Mobile employee told me to root it, but I'm trying not to cause it's not for me.
Sent from my HTC Sensation using xda app-developers app
Click to expand...
Click to collapse
Well your situation is a little different than other peoples in this thread if u can't connect al all. Ok wait so first off, it won't connect to a network at all? AND you only paid 50 bucks for it...? Sounds a little fishy to me bud, why did he say he was selling it...?
Next thing, I don't know why a t-mo rep would tell you to root the phone, rooting has no effect on your signal strength or your ability to connect to a network.
And lastly, is the phone a T-Mobile branded amaze owhat carrierr...? and will it not connect at all, period, or can u make calls just not data...?
sent from my
NRGized amaze
powered by Faux
It's a known bug in our phone
Just wipe cash & dalvic cash
Even more convenient should be with this:
https://play.google.com/store/apps/details?id=ext.recovery.control
jauhien said:
Just wipe cash & dalvic cash
Even more convenient should be with this:
https://play.google.com/store/apps/details?id=ext.recovery.control
Click to expand...
Click to collapse
And that's supposed to do what for your signal?
sent from my
NRGized amaze
powered by Faux
aj_2423 said:
And that's supposed to do what for your signal?
sent from my
NRGized amaze
powered by Faux
Click to expand...
Click to collapse
The phone simply begins connecting normally.. nothing extraordinary though..
---------- Post added at 01:05 PM ---------- Previous post was at 12:27 PM ----------
If the normal connection won't restore after the wiping cash & dalvik cash, you probably have to consider this awesome app:
Moderator Edit
Link removed because you can't post direct links to paid apps
Thank you.
Here is the link to the free version of what actually needed though:
https://play.google.com/store/apps/details?id=net.igio90.androidtweaker.free
I just got my phone yesterday and noticed it today at work. With my og EVO I would consistantly get 3 bars at work and with the EVO 4g LTE I am getting 0-1 bar and roaming a lot which is killing my battery as well. Is the antenna is this EVO not as strong as the og EVO? This is a pretty big problem because I use my phone all the time at work. Iv tried updating my profile and prl and have done a couple resets. I don't want to return this phone but I may have to
massiveian said:
I just got my phone yesterday and noticed it today at work. With my og EVO I would consistantly get 3 bars at work and with the EVO 4g LTE I am getting 0-1 bar and roaming a lot which is killing my battery as well. Is the antenna is this EVO not as strong as the og EVO? This is a pretty big problem because I use my phone all the time at work. Iv tried updating my profile and prl and have done a couple resets. I don't want to return this phone but I may have to
Click to expand...
Click to collapse
No idea how it compares to og Evo, I have since had 2 other phones plus this one.
But I wouldn't call the reception weak.
You can try and do what I do - force roaming with an app like Roam Control. This way you may have a better signal and good battery life.
For me, the signal strength is pretty much exactly like my Original Evo. The wireless actually working on the other hand is not.
My signal is aweful compared to my og EVO. Right now my signal is -105dbm
Strange. My signal is 2-3 bars better than my OG...
I'm having issues with 3g staying connected. I'll lose it turn the radios off and turn back on. It days connecting that's it. I have to reboot to get data working. Updated profile and prl but wats odd is that it always updates and never tells me that I have the recent prl. Any ideas? It's really pissing me off!
I thought it was the weather but yea. My og seems to pick up signal in remote places better.
Sent from my EVO using xda premium
Yes it is a known fact that the antennas in the new EVO are less efficient than the original EVO. Someone compared the FCC docs but I don't remember the difference. I think it was 2db difference.
Sent from my C64 w/Epyx FastLoad cartridge
digiblur said:
Yes it is a known fact that the antennas in the new EVO are less efficient than the original EVO. Someone compared the FCC docs but I don't remember the difference. I think it was 2db difference.
Sent from my C64 w/Epyx FastLoad cartridge
Click to expand...
Click to collapse
Thanks for the info. Looks like ill be returning my EVO today sprints coverage where I work isnt the greatest to begin with and with a weaker antenna makes the phone almost unusable. Come on HTC and sprint, if your going to charge 200 for this phone at least put a decent antenna in it so I can do the basics like calling and emails.
I'll be sitting in one spot and my 3g will drop and the. Come back . It's kind of annoying
Mine was having problems roaming to other towers as well but I went in and changed the preferred network mode from LTE/CDMA to CDMA only and it's much better.
Took me forever to find where it was located: Settings -> Mobile network -> Network mode
Thought that hitting mobile network would just toggle it on/off but if you don't hit the on/off button it puts you into a submenu with more options.
The Wifi antenna seems much better but the mobile antenna seems not quite as good to me. Once I changed it CDMA only it's comparable to my OG Evo.
i'm having the same issues, I loose 3G connections, I have very low signal strength and it is killing my battery..
Ya ive seen a few people with this same issue. it seems like its only in places where i have a weak sprint signal is when the Evo 4g is worse than the OG.
Right now I am sitting at home and the OG evo is -84 dBm and the Evo 4g LTE is -79 dBm so the 4g LTE is actually getting a better signal than the OG.
Im going back to work later and im going to see what the numbers look like there. But on the 4g LTE i was barely able to get a 3g signal at work but the OG evo always had one.
internet/phone sig are different; color of switch
I wonder where you are located OP. We called Sprint and they keep telling us that they are "repairing a tower" near us in Mass.
Two additional notes. First, our internet/3G seems to be much faster since the upgrade from OG to this device. Ookla confirmed this too, about 3-4x faster download speed, 2x faster upload (about 800+ each). However, we have two devices and neither of them can phone anymore! Sprint even drops our text sms sometimes. We are thinking of returning the devices since Sprint has told us three times (one week ago, 3 days ago, and today) that they are "repairing a tower" and always changing the date (now to June 8).
The other thing is that one of the devices, in settings> shows whatever wireless/network is toggled on with red switch, and the other device shows the toggled on with green switch.
Does anyone else have better internet and no phone?
Does anyone else have red switch? It seems logical the "on" switch should be green.
Note: It doesn't make sense to me that I still get 3-4 bars on my old Evo (which was obviously deactivated) and it calls out to a "sorry no service" message loud and clear, but my new Evo can't even reliably send a text much less make a phone call.
Same problem here but mine is weird. I will have full bars and out of nowhere, I drop to 1-2 and it goes into roaming, except even though it's "roaming" I have no data or voice (yes I enabled roaming voice and data). It will stay like that from 1-8 seconds and then go back to Sprint's service. Also, if I tried to send a text during that time, it will fail and if I was getting a call it wouldn't show for 30 to an hour later.
What's weird is that my girlfriends Evo LTE was sitting right next to mine and had full bars all the time with no problem. I am thinking at least mine is a hardware problem. I'll monitor mine for another day and then take it in if the problem stays.
Mine helped switching to cdma only.
Sent from my EVO using XDA
ptrd said:
Mine helped switching to cdma only.
Sent from my EVO using XDA
Click to expand...
Click to collapse
I've been doing that for a couple days and just yesterday it started dropping 3g for no reason again... Cell is just fine everywhere, but i called sprint and they said that there were tower outages until June1st. I'm sorry but i could've sworn today is the 4th? And i guess there is no more tech support department? Because I've called twice and they won't transfer me. Grrr
Sent from my Viper tuned ltEVO
So i was able to do some testing and found the Evo 4g LTE to be about 10 dBm less than the OG Evo in almost every place i tested them. Also sitting in my house about a quarter mile from a tower my 3g speed on speedtest.net was 97kbps down and 51kbps up with a 255 ping!!!!!
These speeds are not acceptable even in 1x let alone 3g.
I am trying everything not to return this phone but these kind of issues are so disappointing. I never had issues like this with my evo when it first came out :/
How I got my signal fixed
Racer Of All said:
Same problem here but mine is weird. I will have full bars and out of nowhere, I drop to 1-2 and it goes into roaming, except even though it's "roaming" I have no data or voice (yes I enabled roaming voice and data). It will stay like that from 1-8 seconds and then go back to Sprint's service. Also, if I tried to send a text during that time, it will fail and if I was getting a call it wouldn't show for 30 to an hour later.
What's weird is that my girlfriends Evo LTE was sitting right next to mine and had full bars all the time with no problem. I am thinking at least mine is a hardware problem. I'll monitor mine for another day and then take it in if the problem stays.
Click to expand...
Click to collapse
My problem was so bad - I was missing almost every incoming call, but instantly get a voicemail notification. Texts would come in once or twice a day - in large groups. After my phone working fine for 4-5 days I thought for sure, hardware problem. I hadnt rooted, reset to factory, update prl/profile (Through update and *2) etc etc .... no luck
Call and talked with CSR and techs etc for 3 days or so, with no luck. So I take it into my local repair shop - the lady took maybe 15 minutes with my phone, and told me something got hung up initially with the provisions. (Even though it worked fine for days)
So she reflashed software/reprovisioned my phone and its been golden since. Seems that "reactivating" the phone did the trick!
Traceamount said:
My problem was so bad - I was missing almost every incoming call, but instantly get a voicemail notification. Texts would come in once or twice a day - in large groups. After my phone working fine for 4-5 days I thought for sure, hardware problem. I hadnt rooted, reset to factory, update prl/profile (Through update and *2) etc etc .... no luck
Call and talked with CSR and techs etc for 3 days or so, with no luck. So I take it into my local repair shop - the lady took maybe 15 minutes with my phone, and told me something got hung up initially with the provisions. (Even though it worked fine for days)
So she reflashed/reprovisioned my phone and its been golden since. Seems that "reactivating" the phone did the trick!
Click to expand...
Click to collapse
Any idea if this can be done without going to a tech shop? I am often getting voicemails with no call. I have an Airave on the way because of this issue, but I'm not 100% sure that's the problem.
This is new. My phone shows full signal bars, but data does not work (no LTE displayed in the status bar). When I look at the settings it says "Disconnected" right below Mobile data. If I turn it off and on, it will say "Turning On..." then "Disconnected".
The weird part is that I know I get LTE signal right here (at my desk at work). I've been using the phone here all week. It was working fine, then it switched to disconnected. The first time I turned the data off/on, it connected, showed LTE, and sent an email I had tried to send. Now it refuses to connect at all.
I rebooted the phone, and it first connected to LTE, and now has full bars of 3G.
Anyone else notice something similar happen?
EDIT: Looks like it's Verizon possibly doing some tower work in NYC.
its possible you have a toasted sim card. not very common but i have seen it happen before on my gnex and a few others. Good luck
Another possibility is that Verizon in your area is fixing things.
If you are in Manhattan, a couple of us experienced unstable data connection these few days.
If such data disconnection happens cross the country , then it is a device's issue, which I suspect not.
drumz0rz said:
This is new. My phone shows full signal bars, but data does not work (no LTE displayed in the status bar). When I look at the settings it says "Disconnected" right below Mobile data. If I turn it off and on, it will say "Turning On..." then "Disconnected".
The weird part is that I know I get LTE signal right here (at my desk at work). I've been using the phone here all week. It was working fine, then it switched to disconnected. The first time I turned the data off/on, it connected, showed LTE, and sent an email I had tried to send. Now it refuses to connect at all.
I rebooted the phone, and it first connected to LTE, and now has full bars of 3G.
Anyone else notice something similar happen?
Click to expand...
Click to collapse
Same thing keeps happening to me. It's frustrating because it will spool up LTE with full bars, not transmit any data and then disconnect completely from data. Will have to restart my phone which normally gets me back to working 3G until it happens again in an hour or so and have to repeat the process. Toggling the data connection on and off doesn't help. Verizon replaced my SIM card but it hasn't helped anything. Hoping it's just a temporary NYC issue.
kjogel said:
Same thing keeps happening to me. It's frustrating because it will spool up LTE with full bars, not transmit any data and then disconnect completely from data. Will have to restart my phone which normally gets me back to working 3G until it happens again in an hour or so and have to repeat the process. Toggling the data connection on and off doesn't help. Verizon replaced my SIM card but it hasn't helped anything. Hoping it's just a temporary NYC issue.
Click to expand...
Click to collapse
I was having a few issues here in New York too. I think they're working on some towers.
Sent from my HTC DNA using Tapatalk.
karn101 said:
I was having a few issues here in New York too. I think they're working on some towers.
Sent from my HTC DNA using Tapatalk.
Click to expand...
Click to collapse
Not surprising given some of the photos I've seen of their infrastructure after Sandy. Good to hear I'm not the only one.
This could be a different problem, but today I completely lost all mobile signal, both data and voice. It looked like I was in the subway (with no data icon and a little x next to the bars) . I waited for a couple of hours to see if the signal comes back, but it did not. A reboot fixed the issue.
I would not think much of this typically, but my wife has complained about exactly the same thing. Said she had to reboot the phone on two occasions already to get the signal back. WiFi worked fine though.
Could be a bug with the DNA.
Sent from my HTC6435LVW using Tapatalk 2
cowisland said:
This could be a different problem, but today I completely lost all mobile signal, both data and voice. It looked like I was in the subway (with no data icon and a little x next to the bars) . I waited for a couple of hours to see if the signal comes back, but it did not. A reboot fixed the issue.
I would not think much of this typically, but my wife has complained about exactly the same thing. Said she had to reboot the phone on two occasions already to get the signal back. WiFi worked fine though.
Could be a bug with the DNA.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
are you in NYC metro? If yes, yes, I had one of such issue today too. but it did not last hours. It lasted 1 minute or so.
I think folks having data problem near NYC may chill for now. I hope it will not persist throughout the trial window of 14 days...
I am in NYC, let's hope it's a VZW issue.
Sent from my HTC6435LVW using Tapatalk 2
cowisland said:
I am in NYC, let's hope it's a VZW issue.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
Data seems to be working today. Looks to be a Verizon issue, not a DNA issue.
drumz0rz said:
This is new. My phone shows full signal bars, but data does not work (no LTE displayed in the status bar). When I look at the settings it says "Disconnected" right below Mobile data. If I turn it off and on, it will say "Turning On..." then "Disconnected".
The weird part is that I know I get LTE signal right here (at my desk at work). I've been using the phone here all week. It was working fine, then it switched to disconnected. The first time I turned the data off/on, it connected, showed LTE, and sent an email I had tried to send. Now it refuses to connect at all.
I rebooted the phone, and it first connected to LTE, and now has full bars of 3G.
Anyone else notice something similar happen?
EDIT: Looks like it's Verizon possibly doing some tower work in NYC.
Click to expand...
Click to collapse
I have the SAME ISSUE, doesn't happen often, but when it does a reboot fixes it. I'm in Oklahoma. No problems last couple days, it's weird.
Sent from my HTC6435LVW using xda premium
Same happens to me... Perfect after reboot
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I had that issue than I took my sim out looked at it noticed a big ol finger print on it and took an eraser from a pencil lightly wiped it away and have not had the sim issue since
Sent from my HTC6435LVW using xda premium
My wife was having issues with mobile signal until eventually the phone could not find the sim card. She took it out and put it back in. Problem solved.
I am quite impressed with her. Coming from an iPhone, which she called as stable and boring as a microwave, she is now rocking a themed launcher, all sorts of widgets, power Toggles, settings profiles, and messing with the sim card!
Sent from my HTC6435LVW using Tapatalk 2
I had that issue with the Galaxy S2.
Simple and fast solution: walk into a local carrier store and pop in a new one. It's free, and surely saves time without having to stress over troubleshooting it
Hi Everyone,
I got the same issue. I did a quick search on xda for this issue and saw this thread on this topic.
I opted to get the HTC One X+ instead of the DNA.
The first week I got the phone (from UK) everything worked fine and now I can't get the data connection to work.
I am currently on Vodafone.
The funny thing is, I take the same SIM card put it into my HTC One X which I got here in Australia and it works fine. No problems, always get a data connection.
However since the new HTC One X+ worked fine for the last few weeks and now it doesn't, I don't think it has anything to do with the networks.
Now since DNA is having this same issue, I am wondering if it has to do with Jelly Bean or the Sense upgrade using the HTC One +(plus).
Very frustrating. Any further thoughts about this bloody frustrating issue ?
---------- Post added at 07:08 AM ---------- Previous post was at 06:50 AM ----------
another581 said:
I had that issue with the Galaxy S2.
Simple and fast solution: walk into a local carrier store and pop in a new one. It's free, and surely saves time without having to stress over troubleshooting it
Click to expand...
Click to collapse
As stated, the same SIM card when put into my HTC One X works fine. I get a data connection right away?
Update. Got it working again. Network connections are a bit sensitive.
Will monitor this issue over the next week.
So it is not necessarily the SIM Card.
---------- Post added at 07:13 AM ---------- Previous post was at 07:08 AM ----------
UPDATE !
I still have this frustrating problem. With my galaxy note 10.1 I have 75% connection on GSM and a network connection. With HTC One X+ 20% connection on GSM and NO network connection.
Is anyone else experiencing this?
Any suggestions anyone?
I have the same issue and I live in California. I think it's definitely a Droid DNA issue, not the Verizon network. I lose all mobile data, not just LTE. It happens probably a few times a day and even when I'm in the middle of a phone call. I'll have to restart my phone to get it working, but I've even had a couple of times where even a restart didn't work and I had to shut the phone off completely multiple times. This issue is rather frustrating!
elmuchogrumpy said:
I have the same issue and I live in California. I think it's definitely a Droid DNA issue, not the Verizon network. I lose all mobile data, not just LTE. It happens probably a few times a day and even when I'm in the middle of a phone call. I'll have to restart my phone to get it working, but I've even had a couple of times where even a restart didn't work and I had to shut the phone off completely multiple times. This issue is rather frustrating!
Click to expand...
Click to collapse
+1
Sent from my HTC6435LVW using Tapatalk 2
Same issue here, I've continue to search the internet for a solution. I don't even know if it is hardware or software issue. It always disconnects exactly when I need it, so frustrating!!!!!!
drumz0rz said:
This is new. My phone shows full signal bars, but data does not work (no LTE displayed in the status bar). When I look at the settings it says "Disconnected" right below Mobile data. If I turn it off and on, it will say "Turning On..." then "Disconnected".
The weird part is that I know I get LTE signal right here (at my desk at work). I've been using the phone here all week. It was working fine, then it switched to disconnected. The first time I turned the data off/on, it connected, showed LTE, and sent an email I had tried to send. Now it refuses to connect at all.
I rebooted the phone, and it first connected to LTE, and now has full bars of 3G.
Anyone else notice something similar happen?
EDIT: Looks like it's Verizon possibly doing some tower work in NYC.
Click to expand...
Click to collapse
It might not be a VZW problem but just incase go to a Vzw store and ask them if there are any down towers on the area if there aren't ask them for a warranty cpo replacement DNA. Hope this helps.