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If I try to. Make a call when I'm roaming it tells me when cannot authenticate your account!!?????
Sent from my PG86100 using XDA Premium App
Call sprint and they will send some "signals" to fix it.
call from another phone though as you have to take the battery out. I had the same issue, couldnt call sprint to save my life after error 16 becuase i kept roaming lol
j2themax said:
If I try to. Make a call when I'm roaming it tells me when cannot authenticate your account!!?????
Sent from my PG86100 using XDA Premium App
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Gotta call Sprint and tell them you can't roam. Some times with hands-free activation that won't reprovision correctly. It takes 2 minutes on the phone OR www.sprint.com/chat takes 3 but is easier.
This came up a lot on the E4G forum after everyone was trying everything they could (including hands free activations OVER AND OVER AND OVER AND OVER again) just to get the new PRI--which made no difference to any but a very select few, argue if you must.
Call Sprint, tell them you have error 16 and you need an HRL refresh...
..but obv don't tell them anything about rooting lol
Edit...guess three of us were all responding at the same time...
Sent from my s-off'd 3VO
southern87 said:
Call sprint and they will send some "signals" to fix it.
call from another phone though as you have to take the battery out. I had the same issue, couldnt call sprint to save my life after error 16 becuase i kept roaming lol
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lol, "signals", I got the same thing. I'm split between believing that they dumb it down for the common non-techie caller or that they were trained that it was 'sending new signals' to fix it, so, that's what they actually think is going on.
EDIT: To be fair, there are actual signals being sent...but...derp
daneurysm said:
lol, "signals", I got the same thing. I'm split between believing that they dumb it down for the common non-techie caller or that they were trained that it was 'sending new signals' to fix it, so, that's what they actually think is going on.
EDIT: To be fair, there are actual signals being sent...but...derp
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Hahaha I think its common thing in customer service to call it signals. When i was working for Charters cable repair, they would tell people im sending signals to your box. Well they said signals I think because people freaked out if you said im going to hit your box i guess.
Thanks I thought I might have to call them.
Sent from my PG86100 using XDA Premium App
I had already done the error 16 thing and Sprint fixed that. Was a little worried when I saw this thread so I used Roam Control and forced roam. Calls work fine for me. I guess if you've already done the error 16 fix via Sprint, it's OK.
Mike
anyone found away to do this without calling sprint. i had to on my phone. which works perfect now. my wifes on the other hand i have spent hrs on the phone with different tech people doing the same processes i did to fix mine. the result ends up roam still doesnt work. they created a ticket for me. and asked to bring it to a repair center. im in the process of restoring it to factory and relocking. which sucks i have to do. but her phone simply will not roam.
kaos420 said:
anyone found away to do this without calling sprint. i had to on my phone. which works perfect now. my wifes on the other hand i have spent hrs on the phone with different tech people doing the same processes i did to fix mine. the result ends up roam still doesnt work. they created a ticket for me. and asked to bring it to a repair center. im in the process of restoring it to factory and relocking. which sucks i have to do. but her phone simply will not roam.
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THIS <<<<<<< POST!!!
Sprint gave me no grief. I asked for a reset via chat
Sent from my PG86100 using Tapatalk
well i have the same problem and i have called and done the chat and told them that when im in roaming and i try to make a call it says unable to authenticate device and they have done nothing to fix it they just keep telling me to make sure i have automatic set in the network settings
Did you by chance check your roaming guard. Those seem to be checked after s-off, you can try unchecking them. Just an idea.
yes i checked its not a roaming guard problem
Click the link in my signature.
thanks i will try it tomorrow i hope it works i tried to tell them about error 16 when i called today but the person i talked to didnt have any idea what i was talking about granted she didnt seem to know anything else either
Dont call them telling them you have trouble, hop on chat and tell them you have "error 16 and need HLR Refresh". They will search their little handbook and come back and guide you through pulling the battery, lol. After they send the refresh all is well
cordell12 said:
Dont call them telling them you have trouble, hop on chat and tell them you have "error 16 and need HLR Refresh". They will search their little handbook and come back and guide you through pulling the battery, lol. After they send the refresh all is well
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yeah i was going to chat i hate calling cs when i can just chat even though they do have great cs
cordell12 said:
THIS <<<<<<< POST!!!
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do you not think that was the first thing i did. we did all of that still wouldnt play nice.
my phone is fixed thanks everyone for the help!!!!!!!
Anyone else have this problem? WHen someone calls THEY only hear one ring. I hear all the rings just fine. THis is happening on all phones on the airave, not just mine.
I saw someone post about this in the mik forums recently, and was wondering if it was a widespread problem.... I dont know where else to ask
Same here. Hit the thanks button instead of reply at first...so...thanks!
Seems like sprint is pretending that they don't know what's going on.
EricSS619 said:
Seems like sprint is pretending that they don't know what's going on.
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huh? did you call them?
When I'm connected to my Airave, my phone rings more than once.
im having the same issue.....when i call someone under my airave reception, the phone only rings one time and is blank until the person picks up..... it happens to everyone under my roof with sprint and is under the airave... i thought that was normal since i just got the airave last month
I'm having the same issue as the original OP, but I thought it was the custom ROM I've installed, rather than the AirRave... Interesting problem, but really frustrating.
DarkManX4lf said:
When I'm connected to my Airave, my phone rings more than once.
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I mean for the person calling you, not your own phone.
EricSS619 said:
I mean for the person calling you, not your own phone.
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That's what's happening here as well. As far as I know, it started happening about a week ago.
Interestingly, I unplugged the Airrave and called myself from another phone (different carrier). I had one bar on my phone, and the one-ring problem happened again. Then I totally lost my signal and called myself again. This time, it rang on the caller's end as you would expect. So I'm not sure this is about the Airrave...
Edit: Scratch that. After more testing, it's definitely the Airrave.
EricSS619 said:
I mean for the person calling you, not your own phone.
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It rings more than once for the person calling me. I just tried it with my home phone it rang about 7 times before it stopped on my phone and then a few more times till it went to google voice mail.
I have other issues with the Airave like texts bring sent ten times to the recipient but on my end it says it could not be sent.
It's not the Airave itself. There are a lot of people with this problem at the moment. It's being actively worked on.
LiquidFusion01 said:
It's not the Airave itself. There are a lot of people with this problem at the moment. It's being actively worked on.
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How's that?
LiquidFusion01 said:
It's not the Airave itself. There are a lot of people with this problem at the moment. It's being actively worked on.
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Well if I unplug my airave the problem goes away.... Supposedly they updated the airaves in early November and that is when this problem started appearing for people.
Sent from my PG86100 using Tapatalk
I just had someone call me this morning, and they said the phone rang multiple times. Weird. I'll have to quiz the next few callers...
EricSS619 said:
Well if I unplug my airave the problem goes away.... Supposedly they updated the airaves in early November and that is when this problem started appearing for people.
Sent from my PG86100 using Tapatalk
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This works because the call is handled slightly differently when going through the Airave. If you have sufficient enough coverage in your home to do this, then go for it. The issue should be fixed shortly. It's not something that has to be sent to all Airave's, as I said, they aren't the issue.
LiquidFusion01 said:
This works because the call is handled slightly differently when going through the Airave. If you have sufficient enough coverage in your home to do this, then go for it. The issue should be fixed shortly. It's not something that has to be sent to all Airave's, as I said, they aren't the issue.
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Where do you get your information? I'm looking at Sprint's website and they seem to agree that it's the AirRave.
http://community.sprint.com/baw/message/371693#371693
Tier 3 Airave support.
LiquidFusion01 said:
Tier 3 Airave support.
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Okey doke. So since it's not the Airave, what is it?
Alright, I was just married to sprint for the past couple years and got hitched back with VZW as some ofyou may know.
On Sprint we had VVM and it was free of charge but we could pay an extra $3.00 to have it transcribed to text so we could read it on screen.
Does VZW offer this? Anyone know of an app that could do it?
Looking for options other than google voice.
Thanks
-Scott
VZW's is all pay and I do not believe they offer the transcribe service. Are you familiar with YouMail? They have free and pay services and transcribe is an option on the pay side.
Verizon offers their VVM for $2.99/month and it doesn't transcribe. I don't know of any apps that can intercept voice mails and transcribe it for you. The program I can't mention is the only service I know that does what you want. I've been using it for several years and not had any problems with it.
Edit: Didn't YouMail get yanked from the Market. I remember reading a story about it a week or so ago.
scassel said:
VZW's is all pay and I do not believe they offer the transcribe service. Are you familiar with YouMail? They have free and pay services and transcribe is an option on the pay side.
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Ive heard of youmail but never checked it out.
I need that transcribe service badly.
I'll give 'em a look shortly.
Any other suggestions?
b5fan said:
Verizon offers their VVM for $2.99/month and it doesn't transcribe. I don't know of any apps that can intercept voice mails and transcribe it for you. The program I can't mention is the only service I know that does what you want. I've been using it for several years and not had any problems with it.
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lol, ok man...
Does GV work with VZW? Sometimes you gotta do what you gotta do. I know with Sprint we had full integration with Google. VZW seems to be more in bed with MS.
scrosler said:
Ive heard of youmail but never checked it out.
I need that transcribe service badly.
I'll give 'em a look shortly.
Any other suggestions?
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love youmail but haven't tried their transcription service
Sent from my ADR6425LVW using Tapatalk
Use Google voice
Sent from my PG86100 using xda premium
GV works fine with Verizon. Never had an issue. GV program sometimes has issues setting up the service correctly, but you can do it manually. It's basically dialing a number that forwards voicemail to another number, in this case to your GV number. I've been with VZW for almost 10 years and using the VG service since it came out.
The transcribing feature is not great but then again it could be that most of the people that I talk to have foreign accents.
Ok, with Google Voice....
I always had issues with MMS. Can you disable any portions of that integration and just use VM.
When I say issues I really mean it would never send MMS.
I just use the VM feature. I don't try to make calls or messaging with it. The features are there but I just don't use it. You have to tell it to use those features if you want, otherwise it just goes through the default on your phone. Plus I don't think you can send MMS with GV, I thought it was just text.
I used YouMail on my BB's and then my X1/2. I went to Google Voice now though and prefer it's service. YouMail is a good app though. I believe their transcriptions do cost money. It was temporarily yanked from the Market due to issues with T-Mobile customers/phones, but it should be back up there.
b5fan said:
Plus I don't think you can send MMS with GV, I thought it was just text.
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Exactly, that was the issue. I installed it on my new Rezound, Used the Sprint integration with my 3D. Google takes the number from Sprint so my real number became GV number. Then from there GV would ring both phones when I got a call. Both phones would receive SMS.
Pretty cool...
Until I tried to send an MMS. It just wouldnt send from Rezound. I removed GV and MMS would send fine. So I didnt have time to mess with it and just ported my number from Sprint to VZW.
Then..... I find out VZW doesnt have transcription
YouMail seems to have higher quality audio vs GVoice, but their transcribe services seem a bit overpriced.
zetsumeikuro said:
YouMail seems to have higher quality audio vs GVoice, but their transcribe services seem a bit overpriced.
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I dont mind paying but if I can get it for free well then...
scrosler said:
I dont mind paying but if I can get it for free well then...
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Yeah I really don't need transcription so for me YouMail with the higher audio quality is a more viable option. Plus GVoice's transcription always has been quite wonky for me. You can't beat free for sure!
zetsumeikuro said:
Yeah I really don't need transcription so for me YouMail with the higher audio quality is a more viable option. Plus GVoice's transcription always has been quite wonky for me. You can't beat free for sure!
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Agreed, the transcription was not great but I just need to see if its an emergency or not. Even with bad transcription I can see that... Im gonna give them both a try and let you all know what I think.
Well, I tried Google Voice and it does exactly what I needed it to and nothing I dont. And it saves me $2.99 a month!
Thanks for all the input.
Google voice transcription -
"Hey, I heard it. I'm making a cop car that I might work for the party tomorrow and effort to get the time of the, and I was wondering if you could stop saying that the talk to you. Bye bye."
I think it got "hey I " and "bye bye " right. The rest is gibberish. If that was an emergency call I'd have no way of knowing. I always listen to my mails, and read them just for kicks.
Sent from my ADR6425LVW using xda premium
1heffer said:
Google voice transcription -
"Hey, I heard it. I'm making a cop car that I might work for the party tomorrow and effort to get the time of the, and I was wondering if you could stop saying that the talk to you. Bye bye."
I think it got "hey I " and "bye bye " right. The rest is gibberish. If that was an emergency call I'd have no way of knowing. I always listen to my mails, and read them just for kicks.
Sent from my ADR6425LVW using xda premium
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Hahahah! Thats worse than a bad Auto-Correcting keyboard!
Its good enough for me. I tested it a few times and it got about 75% of the message. I can live with that.
Anyone getting this on their evo3d? I get these intermittently with people outside the sprint network but now I get them ALL the time on our family plan with my family.
That makes no sense on why texts are delayed for hours when we are in the same house or miles down the road from each other on the same sprint plan. Has this issue been identified and fixed yet?
I am rooted running Titan HD and my wife has a galaxy s2 not rooted.
Yes mine is delayed often. I have google voice and have to check the website periodically to see if I got a text that my phone hasn't yet received. Kinda annoying.
Sent from my PG86100 using Tapatalk
my messages are very often delayed. my friends call me and ask if i received their sms. kind of sad.
Call and ask they check your towers. I get that if I'm roaming. Also gingerbread ghostly sms is an app that pulls delayed or un received messages for you. I used it allot on my Evo, but haven't on my 3d..
Sent from my PG86100 using xda premium
I'm having the problem with my texts randomly not being sent until hours or days later. My phone shows the time I actually sent it, but google voice shows the time the recipient actually gets it. I don't know of its sprint or google voice, but it doesn't seem to happen with another phone on my plan that doesn't use google voice.
Sent from my PG86100 using xda premium
when mine are delayed my girlfriend thinks i banging someone else if i dont answer her immediately. i think its time for a new girlfriend. thanks sprint network!!!!!
t3project said:
when mine are delayed my girlfriend thinks i banging someone else if i dont answer her immediately. i think its time for a new girlfriend. thanks sprint network!!!!!
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Dude, drama like that is not worth it. She will only get worse.
Sent from my PG86100 using xda premium
KB112 said:
Dude, drama like that is not worth it. She will only get worse.
Sent from my PG86100 using xda premium
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Lol... truth.
10 char
Gotta stop giving them the D so much bro. Only makes them jealous D mongers and if a girl were to tie you down with a gun to your head and blow you... it was somehow your fault.
cobraboy85 said:
Lol... truth.
10 char
Gotta stop giving them the D so much bro. Only makes them jealous D mongers and if a girl were to tie you down with a gun to your head and blow you... it was somehow your fault.
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^^^ true story lulz
Sent from my PG86100 using xda premium
Does anyone have this problem that isn't on Sprint? Reason I ask is that I just bought this phone and I'm hoping I won't have problems. I'm in the UK by the way, on Vodafone network.
When my wife first got her 3D it wouldn't get most of text messages, just prior to that Sprint sent us an AirRave to try because we had extremely weak signal at our house, once we returned the AirRave the text messages worked ok on the 3D.
Still a no go. That ghost sms doesnt help much either
Tuoni said:
Does anyone have this problem that isn't on Sprint? Reason I ask is that I just bought this phone and I'm hoping I won't have problems. I'm in the UK by the way, on Vodafone network.
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It is most definitely the Sprint network problem and Verizon's problem while roaming on their network. We may be able to roam but they definitely dont give our traffic or calls any sort of priority. If I am roaming I will not only have messages not sent or received but calls dont even go through and I will just get a notification that I have a missed call at some point.
A verizon phone on Verizon network doesnt have this problem and ATT doesnt have this problem (hasnt for years). Only Sprint and sometimes TMobile have these issues.
I have narrowed it down a bit. I send a text via the stock messenger and I go online to GV and the text I sent is not there.
If I send a text from GV or WhatsApp then everything works as it should.
There seems to be some sort of miscommunication between the stock app and pushing it to GV
I've been having this problem for about ten days, but I'm on a cdma hero with Sprint. I've had Google Voice for about 2 months, but have never used it for sending sms. I only got to this thread because I've been on google trying to figure it out...
happens to me every few weeks.
i have GV on sprint.
randomly people will tell me they suddenly got 10 or so texts and suddenly the recent chat we had the day or two before make a whole lot more sense.
and i also get the random texts that never arrive to me that i can see on google voice though
So a couple of days ago I disabled Google Voice to troubleshoot, and I haven't had a single problem with sms since... The issue (for me at least) is in Voice forwarding my texts (since it unfortunately integrates with sms as well). I do like Voice as my voicemail service, so I'm thinking I will try to re-integrate Voice with my phone to see if it functions properly. I may get around to it tomorrow, and I'll post back a few days after using it with results when I do.
I cannot recieve texts or calls. Making calls and sending texts work perfect, even data works fine. I am unlocked and rooted, but everything else is factory stock.
For kicks and grins, I run "fix permissions" in TWRP. I've had the phone for 12 days and this problem just started yesterday evening (6/12/2012).
I called Sprint, they did everything they could, and they started a ticket for the "engineers." Said they would get a hold of me within 72 hours. Sprint said it was a network problem and not my phone, but I don't think she found any "outages" .
However, I am wondering if I should relock and unroot, or if that even makes a difference? I don't see how it could, but wanted advice from the community.
And, Has anyone had this problem, any other advice anyone has i would be much appreciative to hear it..???
edit: I was in my 14 days so I went up to my local Sprint store and they said that the Sprint CS should never have started a ticket, I should just exchange for a new phone, so I went home and relocked, run RUU and went back and exchanged. And the new phone works fine!!! It was not the network. Just wanted to tell you my experience.
Me and John over at GoodandEVO had the same issue, ours was a google voice integration issue (we're assuming)
uninstall google voice
go to google.com/voice, settings de-integrate
call from a landline, see if suddenly you're not getting calls
wait 15 minutes
re-integrate
wait a couple of minutes
install google voice on the phone
bam
that either fixed it for both of of or it was a freaking random occurance.
Yeah I've also had issues in the past with google voice such as prompting me to press one to take a call. I imagine as said it can be fixed on the gv website
Sent from your moms basement
My girlfriend has a similar issue with her evo 3d. She doesn't receive texts from non sprint customers. I was told by tech support they were doing upgrades in the area and they have been having a few issues like this. He opened a case with the engineers for her as well. Maybe they are upgrading you area as well?
i read the article at Good and Evo. I've never used Google voice though. That is an awesome site!! I went to that site you referred to . It doesnt have the "de-Integrate" option. It does have "activate" though. Like i said, i've never used google voice. so it looks like that isn't it???
maxdamage2122 said:
My girlfriend has a similar issue with her evo 3d. She doesn't receive texts from non sprint customers. I was told by tech support they were doing upgrades in the area and they have been having a few issues like this. He opened a case with the engineers for her as well. Maybe they are upgrading you area as well?
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That is interesting. I hope it is something as simple as this. How long did that take before her phone was working properly? they told me that engineers would be in touch with me within 72 hrs! That is a long time with a messed up network!
mtg981 said:
That is interesting. I hope it is something as simple as this. How long did that take before her phone was working properly? they told me that engineers would be in touch with me within 72 hrs! That is a long time with a messed up network!
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Well yesterday was 72hrs but sprint did call and say they found and are fixing the issue and that she should be getting another call when it is fixed for her to test and make sure its fixed. If it isn't fixed but tomorrow morning I'll be giving them a call again.