Anyone getting several random reboots a day from their Evo3D? I am having that issue including the screen not turning on and then rebooting.
Nope. Turn off Fastboot. Turn off the phone. Hold Volume down + Power. Reset.
When I hold the power and volume down do I do a factory reset from Hboot?
Still getting random reboots after turning off fastboot in settings.
Sent from my PG86100 using XDA App
weird, no problems here.
I got a similar problem here except mines happens whenever I try to run a couple applications at the same time.
mine was doing it, it would lock up too and have to pull the battery to reset it
I returned the phone after all the TS'ing failed, and my 2nd one's not doing it
Yep. Mine just did 5 reboots in a row. No joke. All I did was try to go into Skins. That's when it completely froze up, restarted and it won't stop. I just bought the thing not more than 3 hours ago. I can't figure out what the problem is. It sometimes goes past the boot screen but after the HTC Splash screen the screen goes black with nothing but the Hot buttons at the bottom on.
raider3bravo said:
Yep. Mine just did 5 reboots in a row. No joke. All I did was try to go into Skins. That's when it completely froze up, restarted and it won't stop. I just bought the thing not more than 3 hours ago. I can't figure out what the problem is. It sometimes goes past the boot screen but after the HTC Splash screen the screen goes black with nothing but the Hot buttons at the bottom on.
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Perform a Factory Reset. That will likely solve the issue. You can search the forum or google the instructions.
mvansomeren said:
Perform a Factory Reset. That will likely solve the issue. You can search the forum or google the instructions.
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Can I get into recovery if I'm not rooted? The phone goes passed the splash screen then goes blank.
Edit. I didn't know hboot had that option. I'm trying it now. Thanks.
EDIT
Thanks, that did the trick.
Edit.
Nope. Even after a factory reset it continues to reboot.
Sent from my ADR6400L using XDA Premium App
raider3bravo said:
Can I get into recovery if I'm not rooted? The phone goes passed the splash screen then goes blank.
Edit. I didn't know hboot had that option. I'm trying it now. Thanks.
EDIT
Thanks, that did the trick.
Edit.
Nope. Even after a factory reset it continues to reboot.
Sent from my ADR6400L using XDA Premium App
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This may or may not work, but pull the data off your sd card if you have any, if not, don't worry about it. Pull it from the phone, format it on your computer (just a quick format should work) put it back in your phone then perform another factory reset. See if that helps. My first one reboot randomly several times when I first got it and that seemed to help for a while. If it happens again, call Sprint and tell them what's happening and have them send you another one. I had to do that. I have 35 days before I have to send my old one back, that gives me plenty of time to play with the new one and see if I can recreate the issue. So far...it's working perfectly. This is an awesome phone, but getting new technology when it first comes out, I expect bugs.
raider3bravo said:
Can I get into recovery if I'm not rooted? The phone goes passed the splash screen then goes blank.
Edit. I didn't know hboot had that option. I'm trying it now. Thanks.
EDIT
Thanks, that did the trick.
Edit.
Nope. Even after a factory reset it continues to reboot.
Sent from my ADR6400L using XDA Premium App
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I would have Sprint replace that thing, for sure.
Sent from my PG86100 using XDA App
Have you tried running the RUU? I'm trying to convince myself that it's a software problem because I have a perfect screen.
Sent from my PG86100 using XDA App
I had the same problem with one of my 3Ds. I took it back and they exchanged it no problem.
Took mine to the store and they gave me a brand new one since it was in the 30 Days. This one works perfectly
....i'm on my third one now, sprint told me this was the last time they will replace it...im having the same issue....black screen, low reception, restart, and battery life sucks on this one the other ones were perfect on battery life....hope they fix it.
i have the issues for several days. fixed without hard reset
1) uninstall all 3rd party app killer. ATM, ATK, juicy defender
2) use evo task manager to kill apps when memory below 100m
3) restart the phone, and turn off the phone again.
4) if your phone restart within 20sec, then your phone is in good condition
the reboot can be caused by
1) 3rd party app killer
2) low memory or extreme CPU usuage(3d camera and music play and lot of background app sametime)
3) hot battery
4) bad cache and improper restart. if reboot once, it will continue reboot, the memory seems have bad cache, you need to manualy turn if off safely and restart again.
i cannot be more satisified with the battery. don't use any atm atk or juicy defender, they are battery killer.
decrease display brightness, disable GPS.
i play online stream music for 8hrs on wifi and still have 40% battery left. no other phone can do this.
Happened to me as well, after 5 random reboots within the first 4 hours of having the phone and then not being able to boot it up at all I returned it and got a new one, fine so far only 1 random reboot in 3 days.
My reboots are very different and never when I'm using the phone but rather when I try to use the phone. With my phone obviously being on, I would press the power button but the screen would stay black. I would press it again and still nothing, then immediately after the screen would flash the lockscreen and then go black and immediately after that it reboots to the HTC screen. This happens everyday, sometimes 4-5 times a day. Anybody else seeing this exact behavior?
Related
Everytime I reset the phone it powers down but will not reboot unless I press the power button again, I have factory reset 3 times. Does this warrant a replacement phone?
PaulB007 said:
Everytime I reset the phone it powers down but will not reboot unless I press the power button again, I have factory reset 3 times. Does this warrant a replacement phone?
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are you saying that when you tell the phone to restart that it wont boot back up with out the power button??
Yes that's exactly right.
PaulB007 said:
Yes that's exactly right.
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you may try a factory reset.. and if that doesnt work, then take it to sprint and see what they say.. it should restart when you tell it to restart..
this may be a stupid question, but are you giving it enough time to restart, and it just happens to restart when you hit the button?? (no insult to your intelligence, i sometimes get impatient when waiting for my phone to resart)..
I thought I might have not been leaving it enough time too but I waited about 20 seconds and nothing happened. I did factory reset, it seems to work every so often but the last few reboots it wouldn't reset.
PaulB007 said:
I thought I might have not been leaving it enough time too but I waited about 20 seconds and nothing happened. I did factory reset, it seems to work every so often but the last few reboots it wouldn't reset.
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you amy have them look at it.. i dont know that its a known problem, i dont restart my phone enough for it to matter to me.. but i do know that the 3d doesnt totally turn itself off either when you turn it off, it makes it sleep (just a deeper sleep), there is a setting for fastboot in settings under power.. try unchecking that box and see if that helps at all..
Yeah I always turn off fastboot since I like to start with a fresh amount of RAM daily. I notice when I slowly go through the reboot prompts it restarts fine, but when I rush through them it refuses to boot on its own. totally bizarre.
PaulB007 said:
Yeah I always turn off fastboot since I like to start with a fresh amount of RAM daily. I notice when I slowly go through the reboot prompts it restarts fine, but when I rush through them it refuses to boot on its own. totally bizarre.
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lol.. well slow down a little bit.. dont be in such a hurry..jk
same problem here. reboot would shut the phone down without the booting afterwards on my phone
Same thing here. The reboot option just doesn't work and I'm not about to factory reset to see if it helps lol.
Also had a random reboot today while using the calculator
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Rippley05 said:
Also had a random reboot today while using the calculator
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The numbers on the calculator buttons are so fat, they probably leaked off the sides of the button and into the ROM, causing a crash.
Mike
Ok sorry if this has already been discussed but I'm kinda in a hurry. I'm having an issue where if I tell the phone to reboot or even power off, it will just turn off and not come back up without a battery pull. Last time I told it to reboot (fastboot off btw), it turned off, then the red led came on for a few seconds, then it just stayed off. I've noticed that the only way around this is to pull the battery and then try to boot it up, which works fine but is annoying as hell. Is this a common issue or what, trying to get some opinions on whether or not to try to exchange it before I get off work and go outta town.
Try a factory reset. Still no luck, then take it back
Sent from my 3rd Dimension of Evolution
Same problem here
Sent from my PG86100 using XDA App
Well, I hanging on to this 3VO for right now at least, still hoping to hear from more people. Actually, I hope this isn't a real problem with the 3D's in general and that mine is a somewhat isolated incident. Bad comes to worse, I swap for a new one or the GS2 at the end of the month.
I had that problem for a day on mine, and after that it never happened again.
xPhantom said:
I had that problem for a day on mine, and after that it never happened again.
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Oddly enough, same here I think. It happened a couple times during the first 2 days maybe and hasn't done it since... weird...
Mine was having the problem where if I restarted it would just power down. Then it got to where I had to pull the battery to get it to turn back on. Took it back yesterday.
Sent from my PG86100
bwcorvus said:
Mine was having the problem where if I restarted it would just power down. Then it got to where I had to pull the battery to get it to turn back on. Took it back yesterday.
Sent from my PG86100
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I really hope i dont have to return my phones... My wife mentioned it to me that her phone wasnt rebooting any more when she presses restart an i tried it on mine an it wont do it any more either. Maybe its just a update
I have the same problem after restarting I had to pull battery. I think its just a bug the phone works perfect other than that.
Sent from my PG86100 using Tapatalk
Phone is randomly freezing, screen goes off and panel stays lit.
Pulling battery is only way to reset, wasn't doing anything special to cause a freeze.
It's almost like it falls asleep, but can't wake it up without pulling battery.
Few times I went to turn of screen, froze on me before I touched the power button. Other times were random, switching screens, backing out of an app.
Since there is no full root, I only have stock apps. It doesn't reboot, just goes dark and panel stays lit.
Is a reset needed ?
I read the other threads, but phone doesn't reboot. Phone is not on a specific app when freezing, and not getting error of any kind when it freezes, just dark screen and panel light on.
Any ideas ?
Thanks
pierre1321 said:
Phone is randomly freezing, screen goes off and panel stays lit.
Pulling battery is only way to reset, wasn't doing anything special to cause a freeze.
It's almost like it falls asleep, but can't wake it up without pulling battery.
Few times I went to turn of screen, froze on me before I touched the power button. Other times were random, switching screens, backing out of an app.
Since there is no full root, I only have stock apps. It doesn't reboot, just goes dark and panel stays lit.
Is a reset needed ?
I read the other threads, but phone doesn't reboot. Phone is not on a specific app when freezing, and not getting error of any kind when it freezes, just dark screen and panel light on.
Any ideas ?
Thanks
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I would try a factory reset and if that doesn't work then I would take it to sprint and swap it out.
Tiffany84 said:
I would try a factory reset and if that doesn't work then I would take it to sprint and swap it out.
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Click to collapse
This ^ had a similar problem with my OG only got worse
If you don't have an Evo3d well you don't have an Evo3d
Did a factory reset, first time through bootloader. Went through the process but didn't reboot. Had to manual boot through power button.
Started up fine, but since it didn't reboot on its own after factory reset, I chose to do it through settings. Cleared storage card also( nothing special on there) , figured it might help. Process went fine, just no reboot.
Decided to go with it, did the manual boot through power button again.
So far its not freezing, will wait anotherday or so.
Q. If phone is charging while doing a factory reset, will it prevent the reboot, even if battery has enough juice for factory reset.
Q. Will doing a factory reset wipe the cache, or does it need to be cleared in recovery before a factory reset.
Figured id ask if it happens again,
Thanks
Sent from my PG86100 using XDA App
My phone started doing this yesterday. I took it into Sprint and ask them not to pull the battery and give it straight to the tech or a manager. Of course be walks away to a sales person and he pulls the battery out then calls me over and asks if i want a tech to look at it. I said no cause the phone obviously worked now. About an hour later my screen became unresponsive. I took it back and told them not to **** with it just give it to the tech. The salesman verified that the screen was dead and told me to come back in 2 hours.
When i came back they told me that they couldn't find anything wrong with my phone. I'm on my 3rd phone now and they said that they will give me one more phone and that's it. I'm scared to get another one cause they have all been so messed up. I've only had this one for 2 days now so I'm going to hang on to it and see if it keeps screwing up. It already looks like I'm starting to have green picture problems to though.
Sent from my PG86100 using XDA App
same here havent got an answer, not sure if its a software issue or phone hardware issue , screen goes blank with the screen keys still light up,
did a factory reset its been good for now hopefully stays that way but what does anyone recommend if it happens again, take it back and get a new one?
Same problem here i have been to Sprint 3 times for this issue and every time they just say they will look at it and then do a reset and reflash and send me on my way... Never fixes the problem and they say the wont swap my phone till they can replicate the problem them selves... Pisses me off.
I just had it do it to me twice in last hour
Going to call Sprint
Sent from my PG86100 using XDA Premium App
Software issue, keep your panties on and wait for root or an OTA.
My ''xDU4L C0R3 SH00T3Rx'' shot you down in 3D!
Hi.
My original would freeze and i had to take the battery out. and the resets did not work and it got bad worse i had to take the battery out 5-6 a day. the second one my gps, wifi would not work properly even after resets. my third one would not freeze but my phone display would go off then in 5 sec or so the display would be lit but it was black and my search key would be lit. I did 2 factory resets ad a hard reset and it did not fix the problem. I know the repair stores say they need to replicate the problem to exchange and will do a reset and send you on your way. What i did was that i took pics and video of the problem. and showed the rep at the store. first he had said i had to wait 2 hour for a tech to check it then i showed him the vid and he just went ahead and changed it. So maybe if you have a camera available do this at least you might have a stronger argument.
Had same problem. I my recommendation is either take a video of the problem, or what I did was as soon as this problem happens again just bring it to the store frozen, as soon as it froze I just went to the store.
Sent from my PG86100 using XDA App
i am having problems with the screen timeout setting itself to 15 and 30 seconds. also had a couple freezes where i had to do a battery pull. lets all just calm down and wait for full root and we will be able to fix all these software issues ourselves.
Just relax and wait for root. Or call a waaambulance
Sent From My Pocket
My phone boots up for 5 seconds to the samsung screen and then it shuts off. I can not get into recovery. I tried going into download mode,but when it enters download mode approx 5 sec and then it shuts off not enough time for odin to run. My battery is fully charge. What should I do?:crying:
Does it vibrate and restart as well?
Could possibly be the power button is stuck. Happens sometimes.
And since it Powers up ... It is not bricked.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Bubbajoe40356 said:
Does it vibrate and restart as well?
Could possibly be the power button is stuck. Happens sometimes.
And since it Powers up ... It is not bricked.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
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it vibrates but does not reboot after the first boot
Stuck power button. . . or flashed an incomplete Rom from a bad download. . .just guessing because you didn't say what you did that led up to this.
How about a little insight on events leading up to the issue.
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Bubbajoe40356 said:
How about a little insight on events leading up to the issue.
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Last night i flashed Xylon 2.5 unOfficial Rom for quincyatt from ManelScott4Life off his site and then i flashed the recent 4Ace kernel and it was working perfectly for I used it for a couple hour before going to sleep. As I was listening to music on the way to school. It shut off and until now i need to take battery out n put back in order for it to boot for 5 seconds n shuts off again
Odd....But I still would not rule out a stuck button.
If you have a good backup that you can restore, you might could try a wipe and reflash of that backup.
The real test will be if you can boot into your recovery and it stays there. If it does not, then the problem leans toward a button issue again.
And of course, the battery could also be causing trouble. We have had failed batteries act the same as you describe. If you have a spare, try it. If not, plug the device into AC power and attempt the boot into recovery.
Either way, if the phone stays in recovery, you have a battery issue, or corrupted rom...g
What he said^^^
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
gregsarg said:
Odd....But I still would not rule out a stuck button.
If you have a good backup that you can restore, you might could try a wipe and reflash of that backup.
The real test will be if you can boot into your recovery and it stays there. If it does not, then the problem leans toward a button issue again.
And of course, the battery could also be causing trouble. We have had failed batteries act the same as you describe. If you have a spare, try it. If not, plug the device into AC power and attempt the boot into recovery.
Either way, if the phone stays in recovery, you have a battery issue, or corrupted rom...g
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very much appreciated guys it was a button problem
Yea!
What do we win?
Glad you got it fixed up.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Same Problem
I have a question. I have the same exact problem as the OP. However in my case I dont know what happened to the phone as someone just gave it to me since it didnt work and I have a Note they figured I could use it for parts. That aside At first i tried everything and no go. But today i was able to put it into download mode and like 5 seconds into it it shuts off. My main question is how do you know if the button is stuck 1. 2. How do you fix that?
Edit: well i opened my phone up and cleaned out the button and rubber thing and it did the trick! You guys are my heroes!!!:thumbup:
Glad we could help
Great you got it fixed. Enjoy.
Sent from my Big Ass Outlaw Phone
Ktracho316 said:
I have a question. I have the same exact problem as the OP. However in my case I dont know what happened to the phone as someone just gave it to me since it didnt work and I have a Note they figured I could use it for parts. That aside At first i tried everything and no go. But today i was able to put it into download mode and like 5 seconds into it it shuts off. My main question is how do you know if the button is stuck 1. 2. How do you fix that?
Edit: well i opened my phone up and cleaned out the button and rubber thing and it did the trick! You guys are my heroes!!!:thumbup:
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Click to collapse
How did you clean out your button? I have the EXACT same symptoms, but my rubber buttons in the case, and white power button appears to be clean. I can hear the button itself make contact. I can't get to recovery mode, but I can hit download mode for 5 seconds.
leaving the casing of the phone removed, I have the same exact symptoms so it Has to be the button itself... *shrug
the button gets stuck even when you still hear/feel it clicking. open the phone and blast it with duster. Press and depress the button rapidly many times till it frees internally
Sent from my SAMSUNG-SGH-I717 using XDA Premium 4 mobile app
I'm completely at a loss here. I was running a 4.3 rom for the past week or two with no issues. Pulled my phone out of my pocket 30 min ago, hit the power button and the screen wouldn't light up. I tried it again and still no go. I tried swiping to unlock, even with the black screen and i felt it vibrate.
Ever since then my phone is non responsive. I can't get it to boot, can't hard reset it, nothing. The vibrates stop when I'm holding down power and down volume but that's about it. I timed the constant vibrates and they happen every 34 seconds according to the Win8 clock (which i've heard in inaccurate).
I'm gonna let the battery drain and hope that it will boot back up after it dies...but until then, any ideas?
Try plugging it into your computer and see what comes up. Which 4.3 ROM were you on?
Sent from my EVO using XDA Premium 4 mobile app
FinZ28 said:
Try plugging it into your computer and see what comes up. Which 4.3 ROM were you on?
Sent from my EVO using XDA Premium 4 mobile app
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That's the first thing I tried. I get nothing when i plug it into my comp. Nothing pops up in device manager. The comp doesn't detect it at all.
And I was running the 8/23 release of carbon 4.3 and I didn't have one problem with it until this happened :\
EDIT: The phone's battery finally ran out. It stopped vibrating and after a bit i plugged it in. After a few min it just starting doing it again.
I disassembled the phone and removed the battery for awhile hoping it would somehow help. Didn't do anything. It showed the flashing charge light (like when it's really low) for maybe a minute then it stop lighting up at all. Sometimes if i leave it unplugged for a bit and plug it back in it will flash the light again. That's about all I'm getting out of it now.
I'm thinking something failed internally. It happened while it was on and I was using it so there's no possibility that it was from a flash or anything like that.
Took my phone to the sprint store. The tech wasn't sure either but he thought it might be the screen that died. The vibrating could be the phone trying to boot then realizing there's no screen. They took it apart to check for moisture/damage and said I'm good to go for the $50 replacement.
So my new Evo will be here Tuesday.
BiNiaRiS said:
Took my phone to the sprint store. The tech wasn't sure either but he thought it might be the screen that died. The vibrating could be the phone trying to boot then realizing there's no screen. They took it apart to check for moisture/damage and said I'm good to go for the $50 replacement.
So my new Evo will be here Tuesday.
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did you resolved it i'm having same had same issue as you mine is htc sensation but think is the same thing ive replacet the digitizer some day ago and it was working very good untill it start to vibrate and than died, now it flashes an orange light when i try to charge and after a while stops but i cant power it on nothing hapens when i press power button
Did you resolve the issue?
Did you ever resolve this issue? My Evo LTE started doing the exact same thing this evening and all of the Sprint stores are closed until tomorrow. I figure it's something internal that died and I can't see what it's trying to do... I guess you just got the replacement and didn't ever get it resolved with that particular phone?
BiNiaRiS said:
I'm completely at a loss here. I was running a 4.3 rom for the past week or two with no issues. Pulled my phone out of my pocket 30 min ago, hit the power button and the screen wouldn't light up. I tried it again and still no go. I tried swiping to unlock, even with the black screen and i felt it vibrate.
Ever since then my phone is non responsive. I can't get it to boot, can't hard reset it, nothing. The vibrates stop when I'm holding down power and down volume but that's about it. I timed the constant vibrates and they happen every 34 seconds according to the Win8 clock (which i've heard in inaccurate).
I'm gonna let the battery drain and hope that it will boot back up after it dies...but until then, any ideas?
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Click to collapse