I just wanted to share some info, I just got back from the sprint store they replaced my phone without hassle! I got my phone replaced because the touchscreen was almost non-operational. I had to struggle to unlock it. I could touch the screen and it would almost not respond. If any thing popped up like asking permission I had to back out as I couldn't click at all. It was like the touchscreen came out of calibration.
I tried everything from factory reset, removing battery, sd card. I even did a HTC update, didn't want to but had no choice.
Anyway just wanted people to know and thanks sprint for taking care of it
D
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Hi first of all sorry about my English.
Ok my phone has an at&t froyo i just install superuser, slide loading, the weptop hack and the sim unlocked.
I'm using spb 3d launcher and every time i do a restart it seems that the spb it's working on his on, if a let it awake charging some times it's go to some shortcut like if i press it but i didn't (that didn't bother me too much ).
but two days ago one part of the top of the touch screen stop working i can't select the shortcuts on the top of the screen. and yersterday the phone got possessed and start opening thinks randomly. i just uninstall spb and it seems to stop with the gibberish. but today it's the same i can't use phone because i just simple touch the screen and it start again with the gibberish movements.
i'm going to do a restore and i if that fix the gibberish but the part of the screen that doesn't respond is what i worry the most. I'm from Tijuana, Mexico i buy the atrix on craiglist from some guy in san diego, ca. he said that the phone was warranty until feb 2012.
Please help any one
I reset my phone and still the same parts of the screen does not respond and the screen start shaking and doing thing uncontrol.
Please could be sw or is the hardware and i need to change the phone.
Sounds like a hardware problem.
Not sure what the problem could be.....there's a girl I know who's had similar problems, I'll ask her or put you in touch with her. Sounds like yer digitizer?
hansel79 said:
Hi first of all sorry about my English.
Ok my phone has an at&t froyo i just install superuser, slide loading, the weptop hack and the sim unlocked.
I'm using spb 3d launcher and every time i do a restart it seems that the spb it's working on his on, if a let it awake charging some times it's go to some shortcut like if i press it but i didn't (that didn't bother me too much ).
but two days ago one part of the top of the touch screen stop working i can't select the shortcuts on the top of the screen. and yersterday the phone got possessed and start opening thinks randomly. i just uninstall spb and it seems to stop with the gibberish. but today it's the same i can't use phone because i just simple touch the screen and it start again with the gibberish movements.
i'm going to do a restore and i if that fix the gibberish but the part of the screen that doesn't respond is what i worry the most. I'm from Tijuana, Mexico i buy the atrix on craiglist from some guy in san diego, ca. he said that the phone was warranty until feb 2012.
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Click to collapse
I am having the same issue, this was on CM7 only flashed yesterday and then I tried to restore my backup rom and this has the same issue??
Hope someone can sort out the problem.
It sounds like a hardware problem in which you should;
A) buy a whole new screen and install it (they will give you the tools to take it apart)
B) Send it back to Motorola if you haven't voided your warranty by unlocking the phone
or
C) this is a long shot as I do think it is hardware related, you should try this fix just to be sure that it is a hardware problem. Mind you this will do nothing more than refresh the .pds file that affects the touchscreen. Touchscreen fix!
definetly sounds like a broken digitizer to me
I have taken my phone in for repair(Not a official MOTO repairer) and I just got a phone call, he believes it is a software issue? I am not convinced, because I have tried 4 different roms? He said he is going to format/wipe phone. I told him I have installed roms to replace software and I thought that this would wipe/replace software problem?
Anyway I guess, I will found out if it sorts out the random screen movement and widget press?
fatall said:
I have taken my phone in for repair(Not a official MOTO repairer) and I just got a phone call, he believes it is a software issue? I am not convinced, because I have tried 4 different roms? He said he is going to format/wipe phone. I told him I have installed roms to replace software and I thought that this would wipe/replace software problem?
Anyway I guess, I will found out if it sorts out the random screen movement and widget press?
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Click to collapse
I got the phone back yesterday, all working ok.
I quickly broke it again by trying to install a stock rom and then root it, but it introduced the same random screen/widget issues(I tried wipe/format, but no good?). I then install 2 custom rom, CM7 and Aura and I still had problems, then I install HomeBase and problem has been sorted. Have no idea why it fixed the issue just happy it is fixed. Just to have refrain from installing other roms......for now anyway
fatall said:
I got the phone back yesterday, all working ok.
I quickly broke it again by trying to install a stock rom and then root it, but it introduced the same random screen/widget issues(I tried wipe/format, but no good?). I then install 2 custom rom, CM7 and Aura and I still had problems, then I install HomeBase and problem has been sorted. Have no idea why it fixed the issue just happy it is fixed. Just to have refrain from installing other roms......for now anyway
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Click to collapse
I spoke to soon, last night it started the random screen judder and random widget pressing.....
I am not sure what is going on....I've had the phone for about 12 days now(second hand from eBay) and for the first 4-5 days the phone was fine. I then installed CM7 and for about 12-24 hours the phone was ok. Then the random screen/widget issues happened. Did many, many wipe's/formats of various roms and all these issue occurred more or less straight away.
Then I installed HomeBase and for about 6-8 hours, all was ok until lastnight. I guess it is either new motherboard time or new phone time....
Hey guys, this is my first post on XDA as I'm usually lurking or keeping up with updates. I've searched many forums for an answer to my problem but it does not seem that anyone has had the same issue.
Anyway, lately I've run into the problem of an unresponsive touchscreen. I can't even unlock my phone! Two nights ago I made three consecutive calls and about ten minutes later I couldn't unlock my phone.
In order to correct this problem, I first took off the screen protector to no avail. I was running CM7, flashed a sense ROM, flashed my backup of the stock ROM, went back to stock with S-ON, pulled the battery a bunch of times, completely wiped, removed the SD card, Soft & hard reset at a VZW store. Nothing.
Took it with me to school today, powered it on and before it completely loaded I was able to unlock it by chance, skipped the setup and it was working fine all day. I was hella overjoyed... until it did it again tonight. D: I so want it to be OS issues rather than hardware because I don't want to wait two days to get a 'reconditioned' TB from VZW.
HALP! Please? Thanks, guys for even looking!
MP
P.S. I do apologize if I did not follow proper procedure to post or posted in the wrong subforum. S:
I'm frustrated and sitting around with an unrooted TB, ohnoes. (Although the screen looks sexy as hell without a screen protector.)
moneecuh said:
Hey guys, this is my first post on XDA as I'm usually lurking or keeping up with updates. I've searched many forums for an answer to my problem but it does not seem that anyone has had the same issue.
Anyway, lately I've run into the problem of an unresponsive touchscreen. I can't even unlock my phone! Two nights ago I made three consecutive calls and about ten minutes later I couldn't unlock my phone.
In order to correct this problem, I first took off the screen protector to no avail. I was running CM7, flashed a sense ROM, flashed my backup of the stock ROM, went back to stock with S-ON, pulled the battery a bunch of times, completely wiped, removed the SD card, Soft & hard reset at a VZW store. Nothing.
Took it with me to school today, powered it on and before it completely loaded I was able to unlock it by chance, skipped the setup and it was working fine all day. I was hella overjoyed... until it did it again tonight. D: I so want it to be OS issues rather than hardware because I don't want to wait two days to get a 'reconditioned' TB from VZW.
HALP! Please? Thanks, guys for even looking!
MP
P.S. I do apologize if I did not follow proper procedure to post or posted in the wrong subforum. S:
I'm frustrated and sitting around with an unrooted TB, ohnoes. (Although the screen looks sexy as hell without a screen protector.)
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Click to collapse
sounds like it could be a digitizer(hardware related) issue. on the plus side, you can pickup a new digitizer pretty cheap... downside though is you'd have to open up the phone to replace it. it's not that hard to do and there's videos online showing you how to.. you'd just have to be comfortable i suppose.
i'd just fix it rather then going the refurbished route considering that god know's what was wrong with it before it became "refurbished" not to mention you have no idea how much use the phone had been put through and how much life it has left.
I've spent 2 about weeks trying to figure out why my camera is no longer working. I tried to get s-off but with no luck so went ahead and flashed ICS while being s-on. I did run into some problems where the phone would get stuck at the htc screen but it turned out to be a bad download.
The phone runs great but for some reason the camera just doesn't want to load. When I launch the camera the phone acts as if its about to load but just freezes at a black screen. The phone is unresponsive until after a battery pull or on occasion it will restart on its own after some time. Hitting the back key and home key don't do anything but give some unresponsive haptic feedback.
The day that I noticed it wasn't working was the day my amaze overheated when using navigation while on the car charger. It's overheated before with the same setup and has always worked fine same goes for my HD2 and TP2. I've already called HTC and T-mobile to see if it's a common problem, which it isn't, so it's either a repair or refurb.
I'm a little weary thinking that it could be a hardware problem since the heat is generally around the camera lens when the phone gets hot. Especially with the risky method of achieving s-off again around the camera. I'm hoping I'm just paranoid and this turns out to be a software problem.
I would like to get some input from you guys regarding my problem. I love this phone too much to get a refurb and doubt htc can fix it if it turns out to be a software issue. Any input would be greatly appreciated.
howhi50 said:
I've spent 2 about weeks trying to figure out why my camera is no longer working. I tried to get s-off but with no luck so went ahead and flashed ICS while being s-on. I did run into some problems where the phone would get stuck at the htc screen but it turned out to be a bad download.
The phone runs great but for some reason the camera just doesn't want to load. When I launch the camera the phone acts as if its about to load but just freezes at a black screen. The phone is unresponsive until after a battery pull or on occasion it will restart on its own after some time. Hitting the back key and home key don't do anything but give some unresponsive haptic feedback.
The day that I noticed it wasn't working was the day my amaze overheated when using navigation while on the car charger. It's overheated before with the same setup and has always worked fine same goes for my HD2 and TP2. I've already called HTC and T-mobile to see if it's a common problem, which it isn't, so it's either a repair or refurb.
I'm a little weary thinking that it could be a hardware problem since the heat is generally around the camera lens when the phone gets hot. Especially with the risky method of achieving s-off again around the camera. I'm hoping I'm just paranoid and this turns out to be a software problem.
I would like to get some input from you guys regarding my problem. I love this phone too much to get a refurb and doubt htc can fix it if it turns out to be a software issue. Any input would be greatly appreciated.
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Click to collapse
I actually had this problem when I first got my Amaze. It worked fine for one day, and then the next day, when I tried to open the camera app, it would give me like blank screen and freeze up (like your phone). I did a factory reset, went back to stock, etc, but nothing fixed it. Luckily, it was only my second day since I received the phone, so I called TMobile, and they replaced it with a new one using expedited shipping . I don't know what your situation is, but if you try going back to stock, and it still doesn't work, I'd trade it in for a working one.
IF you dont have a reciept, call HTC And set up a warranty exchange as camera is a hardware issue not a software issue (since uve voided your warranty on teh software by upgrading to ICS)
ed116 said:
IF you dont have a reciept, call HTC And set up a warranty exchange as camera is a hardware issue not a software issue (since uve voided your warranty on teh software by upgrading to ICS)
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Click to collapse
Yea I got a warranty replacement through t-mobile yesterday. I'm hoping I can still get my original Amaze working because there are a few minor things with the replacement that are going to bother me, not to mention getting everything back to the way i had my original phone.
Backup via recovery and restore to the new phone.
So I recently got my old bricked evolte replaced by Sprint. The one I was given worked fine the entire time the device was powered on. However, once turned off and back on, its screen would not work. It stayed like this for hours, until I finally started playing with it and realized it would come back on after playing with it for a little bit. I also found out that with this error the home screen pops up for a second when powering on your device, and that's exactly what I had. I read up on the error and found out it was a software error, and to reset to factory settings. So, this fixed it, I thought.
So now, after it is apparently fixed, it still does this to some extent. It will do this if the phone has been powered on for a while, and the screen won't stay off for more than like 2 or 3 minutes. Also the home screen doesn't pop up any more like it used to with the other error.
So what should I do? I was thinking of going to Sprint, but my problem is hardly reproducible. It only happens when it's been powered on for a long time, and won't do it twice in a quick succession. I feel that even if I could show them the problem, they might think they've fixed it when they haven't because it won't do it twice. I would like to root my device, but I'm afraid they're going to say that I'm the cause of the problem if I do that. If it's just a software problem though, maybe flashing a custom rom would fix the problem.
What do you guys think? What do you think is the best course of action? Any advice would be greatly appreciated. Thank you.
Never mind, I didn't know Sprint would order you a new phone if it was a minor problem like that. I thought they would only repair yours. So feel free to close this thread.
A while ago I found a Galaxy Mega in the trash when I was out with family and took it home. Upon further inspection I found that the inside panels of the touchscreen were broken and nothing was visible.
Forward to the end of last month and I finally got a replacement screen for it in the mail and gave the phone and the replacement screen to a friend of mine that works in fixing phones and such.
When he replaced the screen, he told me that the touch inputs worked fine, however, after I told him to factory reset it since I didn't want to go through the previous' owners information and the data was wiped, the screen didn't respond at all to touch. We have tried soft reset, updating and what not [with the help of a smartphone mouse] and we really don't know what to do since I can't get a refund for the screen -_-
Any help with this would be appreciated.
Have you tried Flashing the stock ROM?