A while ago I found a Galaxy Mega in the trash when I was out with family and took it home. Upon further inspection I found that the inside panels of the touchscreen were broken and nothing was visible.
Forward to the end of last month and I finally got a replacement screen for it in the mail and gave the phone and the replacement screen to a friend of mine that works in fixing phones and such.
When he replaced the screen, he told me that the touch inputs worked fine, however, after I told him to factory reset it since I didn't want to go through the previous' owners information and the data was wiped, the screen didn't respond at all to touch. We have tried soft reset, updating and what not [with the help of a smartphone mouse] and we really don't know what to do since I can't get a refund for the screen -_-
Any help with this would be appreciated.
Have you tried Flashing the stock ROM?
Related
My touch screen will not work at all, everything else on the phone works just fine. I tried a hard reset and now I am stuck at the alignment screen. Any suggestions.. Anyone run across this error?
Thanks
reflash bro
put the stock rom back on
and then put the modded rom on
and it should be fine
Typically means something is interfering with the recognizer.
If you are using a protective case (shell) or screen protector, try removing them temporarily to see if they may be causing your problem.
I didn't have anything over the screen.. Any idea why it would do something like that?? I'm going to reflash to stock and back to modded ROM tonight and I'll let you guys know in the morning.. Thanks for your help.
Could be a "bad" flash.
If it still happens with the stock ROM flash, you may have a defective unit on your hands.
Hardware problem?
I had the exact same problem about a week ago. I tried reflashing the device, hard reset, etc. In the end, I couldn't even get past the screen calibration wizard. My conclusion was that I had some kind of harware problem -- the touch screen would respond intermittently for brief periods of time and then go unresponsive again.
My fix: I took the phone to my ATT service center who, much to my gleeful surprise, gave me a new one (warranty exchange) without any hassle. I expected to have to fight with them, but the transaction was trivial and stress-free.
I'm now deciding which WM 6.5 ROM I like the best. Many thanks to all the hard-working contributors and chefs on XDA for providing such awesome content and support!
Good Luck with your phone
i also had this problem recently. phone was working fine in the night, went to bed and woke up and was unresponsive. Tried everything. I ended up flashing back to all the stock stuff and sent it in for repairs. I got the screen and dpad replaced under warranty. I have no idea what caused it, but it happened. Definately not a software issue if you have reflashed...
my advise, flash back to stock spl and your carrier rom and send it back.
I had a similar problem and opened a thread as well. My problem in chronological order
1. Bought a TMobile MDA IV over ebay.
2. Flashed several different ROMs of WM6.1 and was just enjoying myself.
3. Installed a 6.5 ROM the calibration screen required me to go through 3 full circles.
4. Worked fine for a day, then the device was locked and watever I tried I just couldnt get to open it up
5. Did softreset, it didnt help either. I Would end up at lock screen
6. Finally got back to HTC stock ROM 6.1, and I couldnt get past the calibration screen for a month.
7. My conclusion as well, that its a hardware problem, unfortunatel where I live I dont have Tmobile and the screen from touch pro is slightly different in size to the tmobile variant.
8. Hence it was a brick!!!!
9. After a month just last week, I thought of trying to flash back to 6.5 and see if it works.
10. Went calibrating in circles for about 10 times and guess wat!!!! It starts up!!!!
Now my conclusions are as good as anyones, it cant be an hardware issue. I am trying to find a solution so I can reflash my ROM and go to a stable version and live with my phone atleast for an year.
The Mystic ROM lite version has touch response software built in, Could this be the issue.
Anyones got any idea let me know
My atrix seems to have a problem with the touch screen on the top portion of the phone when I'm in portrait mode. For example, when I go into settings, I can't seem to click on wireless network settings.
I thought it may have been a problem with an app I had installed, so I turned on advanced task killer, but I couldn't click on kill all running apps since it's in that non functioning top portion of my screen. Lol
Now I'm here on the xda app and I couldnt click on the top portion to go to my favorite threads.
Obviously I've already done a power cycle a couple times. Sometimes it fixes it, but it doesn't fix it for long as the problem seems to randomly come back...
I'm considering doing a factory reset, but I'm rooted with designgears aroot script. I already thawed all the apps I've froze. Would it be OK to factory reset from there?
If anyone has any suggestions aside from doing a factory reset, it will be very much appreciated!
Sent from my MB860 using XDA Premium App
Ok, so factory reset did not work... I'm trying to flash DG's retail SBF and see if that does the trick now
F_L_Abs said:
Ok, so factory reset did not work... I'm trying to flash DG's retail SBF and see if that does the trick now
Click to expand...
Click to collapse
Same thing here. Sometimes the widgets i have at the top of the screen won't respond when touched. Also my screen shifts back and forth on its own in portrait mode, kind of jiggles like the phone is being shaken. I unrooted, did a factory reset and still no joy. I'm going to flash the retail SBF tonight and see if that clears it up. If not back AT&T for a replacement or the HTC Inspire. (I'm still in my 30 day window)
I have the same problem.. I have done a hard reset, but it doesn't seem to fix it
I will try to flash DG's retail SBF today.
flashing the device didn't fix the issue
I ended up getting mine exchanged. Its strange that it only started to happen randomly.
Sent from my MB860 using XDA Premium App
Might want to double check and post in this thread: https://supportforums.motorola.com/message/362154/
Thanks, Reuben. I'm sorry to see that people are having this problem. I have the same problem but from the bottom of my touch screen. We've identified that when this happens, it's because the Internal SD was partitioned. Not sure what's causing the issue with the top of the screen for users though.
I sure hope a fix is rolled out. Many people have imported their Atrix's and it's hell trying to exchange it. I'd rather be able to just fix it!
This happened to my first atrix: bought the day after realease, problem developed withing 36 hours, I'd say.
At the time, I didn't think much of the issue (though it was simply unacceptable) and discounted mine as an inevitable lemon. Obviously, when I took it back (literally within 3 days of release) nobody had had this problem yet and the sales rep was baffled. Got an exchange and all is well now.
I believe it has something to do with a defective fingerprint reader that mucking with the screen, but I could be wrong.
Ultimately, my phone is fine now, haven't had a problem since the exchange. I would actually argue against it being a developing problem and, while it may take a couple days to manifest, more so an out of the box defect.
I'm glad I found this and it's not just me! I've had this phone a little over a week and it WAS running awesome but now not so much. I have more of the ghost finger or studder I've heard about. I found most of the issues texting and emailing or anything with typing. The rest of the time it works fine. Just really hard to respond quickly by any means.
It was running fine stock, then I rooted and it continued to run fine. Then over the last few days it's been a headache. I removed the root, still there, factory default, still there. It was even happening when I was trying to log into motoblur at the very beginning.
I'm going with a hardware issue and taking it in for replacement tomorrow.
Thanks.
It seems like you'll have to replace it, brother. No fix found yet.
Damn! I knew I should have returned it during my 30days... I was really under the impression that it was just something I did coz I didn't notice it when I first got it and went ahead and rooted it... tried almost everything too like everybody did but no luck
Do you think I'll still be able to exchange it? I got it like 2 months ago
Replaced mine yesterday and it is running great. The guy at AT&t said he has seen a few doing this.
Did you have to call the warranty service also or were you able to exhange it at the store coz in my case I had to call the warranty service and they're sending me a replacement in the mail with the prepaid packaging to send to my old one back
I just went in, he opened a new one swaped my sim card and I was off. Gave me a new receipt and done.
Sent from my MB860 using Tapatalk
Hello. i've been having this problem in my atrix for about a month now. it seems to be hardware related but im outside USA. i could send it in with my gf to get it exchanged but i bought it on ebay.
should i contact motorolla for warranty or go to att to get it replaced?
(please provide a # or website for motorolla warranty if you know it)
I have same problem, hapened after 2 months of use, the top portion of the screen doesnt work, if im in portrait i cant scroll down the notification bar, only in landscape. And when in landscape i cant type the letter Q.
Really annoying, but i have to wait until september when i came back to USA.
Motorola Brazil dont honor the warranty from a Usa Atrix.
For everyone thats experiencing this Screen Issue with the Atrix, SGS Touchscreen Booster inthe Market Place will fix the issue. I have returned one Atrix already, and was close to throwing this one in the garbage. It makes me mad that Motorola has this issue and are not pushing a Software Fix. Can't wait until I can get Cyanogen on this beast!
**Update Sent my phone in to get repaired, they replaced the screen and reflashed it. Came back with the exact same issue. Very Frustrated!
My motorola atrix is a problem with the touch after I managed to release "root", you have to play lower down the keys to be hit from above, in addition to the menu buttons do not work, but half of it straight up works best, does anyone have any solution?
Perhaps a better bios reset, or a full format! hardware will be? or software?
Somebody help!
A have the same problem - http://www.youtube.com/watch?v=9MYOoTPW_wQ
Any idea's how fix it?
Did replacement of touch screen will help?
I tried to:
- flash original firmware
http://4pda.ru/forum/index.php?showtopic=255458
- reconnect touch connector
http://www.youtube.com/watch?v=grqz-3LdIEk
- fix pds
http://forum.xda-developers.com/showthread.php?t=1131649
The same problems:
http://www.youtube.com/watch?v=Z56BSYFh3BE
http://www.youtube.com/watch?v=d_PjVSEcHEo
---------- Post added at 03:26 PM ---------- Previous post was at 02:42 PM ----------
Any one know, where is ATRIX touch controller?
I just wanted to share some info, I just got back from the sprint store they replaced my phone without hassle! I got my phone replaced because the touchscreen was almost non-operational. I had to struggle to unlock it. I could touch the screen and it would almost not respond. If any thing popped up like asking permission I had to back out as I couldn't click at all. It was like the touchscreen came out of calibration.
I tried everything from factory reset, removing battery, sd card. I even did a HTC update, didn't want to but had no choice.
Anyway just wanted people to know and thanks sprint for taking care of it
D
My galaxy tab has been working great until about a week ago when I was using it and the screen just went blank. It is still on because it is backlit and the touch screen still works and I can hear the sounds and it vibrates but there is no display. I have searched every and found no fix! I spent 20 minutes on the phone with a Samsung rep and they were no help whatsoever. Id like to avoid sending my tablet in for repair.
My tablet is rooted but is still running the stock rom.
PLEASE HELP! Thanks.
I think there's a loose contact in there somewhere. Possibly the LCD as the digitizer seems to respond
Thanks for the reply. I gave in and battled two customers support reps the first of which hung up on me while trying to transfer me within the first 5 minutes. If it's not a hardware issue and anyone else has a fix ill be checking this. If not then I'm probably gonna send it in for repair.
Probably some moron applied pressure on the screen on the units when it comes in bundle order, like when you press an LCD for too long it creates a rainbow? most cases it just dies.
Provenancewow said:
Thanks for the reply. I gave in and battled two customers support reps the first of which hung up on me while trying to transfer me within the first 5 minutes. If it's not a hardware issue and anyone else has a fix ill be checking this. If not then I'm probably gonna send it in for repair.
Click to expand...
Click to collapse
Hi guys, I wonder how did the problem was fixed. I´m having a similar problem with a 8 months tab. After 02 weeks turned off, when I turned it on the screen came up with reddish noise (like a TV without signal) e turned to blank right after. I´ve charged the battery during the night and tried again. The image came garbled and turned again as before going blank just after. Trying to reset and hard reset produced no result.
As I bought this tab in USA and am in Brazil now no service rep was keen to take it back.
It seems to me being a hardware problem (a bad conection may be??). I´ve seen some videos on you tube how to desassembly it (does not seem much difficult). Would you, guys, think is worthfull? Send it back to USA going to cost some money and problably months of time...
rgds
Mario
A few days ago we purchased a couple of Samsung GalaxyTab A 9.7. For some reason that I haven't been able to work out two of them will reboot every now and then, there is no pattern to it, it could take a day or two and then it will reboot while reading a book. Or another example I decided to do a factory reset of the tablet to see if it was the kindle app or the SD card I put in it, so with nothing in it after doing a factory reset and while updating the preinstalled Galaxy Apps it once again restarted. Just wondering if this is an issue with the tablet or just the buggy android 5.0.2 it is running.
I've had one for a couple weeks now with the same restarting issue. I've hard reset and cleared cache at the recovery menu with no luck. Hoping it's a 5.0.2 bug, because I bought for use while instructing.
We have three, one of them isn't doing it. We took one into the shop, did a factory reset so they could send it back to samsung. The stupid assistant manager had a look at it and said oh the sleep is set to 3 seconds, he set it to 30 minutes then said it was fixed, he couldn't comprehend it was set at that because it had been factory reset to send up to samsung. Then we came home, let it rip to Samsung and they wanted both sent back. According to the samsung rep they haven't heard of this happening with this tablet.
Thought I would update this thread. The shop rang today and decided that they wouldn't wait on Samsung so replaced both tablets that were having this problem. Got home, charged the first replacement tablet, then set it up, as soon as it gets past the set up it reboots. then basically within a period of 10 minutes it reboots 5 times. Second replacement tablet so far seems alright. Samsung want the replacement tablet sent to them, so my advice dgr00s is get in touch with them and get a replacement.
So, i've been troubleshooting and whatnot. I used Samsung SmartSwitch and initialized the tablet. I used it all day at work without issue, today. Could be coincidence, but I will let you know if the reboots return.
Sorry for your bad luck. You could try the initialize with SmartSwitch to see if it resolves your issue.
according to samsung it was a fault with the tablets. all faulty tablets were returned and replaced all is good now, samsung have three faulty tablets to mess around with