I have been having some trouble with the sound on my HTC EVO 3D. Recently I noticed that even with the Volume pulled all the way up, the phone's exterior speaker doesn't make any noise at all. This includes the clicking sound from my Swype keyboard, the Music app, everything. The only time I seem to hear sound is during a phone call, but only in regular non-speakerphone mode. I tried switching to speakerphone during one of my conversations, and it essentially just muted the person's voice.
I rebooted my phone a few times, and I noticed the sound DID come back, but only temporarily as the phone muted again within minutes. I thought it might be a hardware problem, until I noticed that when I have my phone plugged in to charge the sound works fine. Then when I unplug, the problem returns. Does anyone know of any way to fix this, or will I have to bring my phone in to get checked out? Really hoping this is just a small software bug...
Any input would be greatly appreciated.
Thanks!
You should probably exchange it for another. The EVO 3d generally has a pretty low speaker but with the issues your having I would just exchange it for another one.
Sent from my PG86100 using XDA App
Related
Just noticed an odd very light whirring noise from my headphones when they are plugged into the Evo 3d and the screen is updating.
For example when i turn the screen on and the weather animation on my lock-screen runs, it makes the whirring noise, but when I am on a static home screen it is quiet, but then if i swipe to move to the next screen i hear the light noise again. Same if click on the launcher button to open the app drawer, or click on the phone button on the screen and it opens the dialer.
Wondering if this is a common issue/bug, or if I have a defective unit i need to exchange.
The headphones work perfectly fine in my old phone so it isn't the headphones.
Deetz307 said:
Just noticed an odd very light whirring noise from my headphones when they are plugged into the Evo 3d and the screen is updating.
For example when i turn the screen on and the weather animation on my lock-screen runs, it makes the whirring noise, but when I am on a static home screen it is quiet, but then if i swipe to move to the next screen i hear the light noise again. Same if click on the launcher button to open the app drawer, or click on the phone button on the screen and it opens the dialer.
Wondering if this is a common issue/bug, or if I have a defective unit i need to exchange.
The headphones work perfectly fine in my old phone so it isn't the headphones.
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I had headphones on for about 40 minutes yesterday morning and didn't notice anything like that at all. Have you tried a different set of headphones?....just to pinpoint in fact that it's a problem with your phone.
I see what you are talking about. The noise is really faint, but I'd say not to worry about it since it may be software related. When browsing apps and what not the sound is gone.
Sent from my PG86100 using XDA App
Damn......just put my headphones on again and still nothing like that. Either my phone's not afflicted or my ears are worse then I thought after to many years working in a factory.
I can hear it too, when I scroll I can clearly hear it. This isn't anything new, I've noticed this sort of thing from other devices. Certain laptops will make a tiny squeal when rapidly scrolling something on the screen with the volume jacked up. We're probably hearing added EMI from the increase in CPU activity. Not much you can do about it. :/
The original Evo used to always make this annoying warbling noise during silence. At times it honestly sounded like faint music almost, it was that pronounced.
ffolkes said:
I can hear it too, when I scroll I can clearly hear it. This isn't anything new, I've noticed this sort of thing from other devices. Certain laptops will make a tiny squeal when rapidly scrolling something on the screen with the volume jacked up. We're probably hearing added EMI from the increase in CPU activity. Not much you can do about it. :/
The original Evo used to always make this annoying warbling noise during silence. At times it honestly sounded like faint music almost, it was that pronounced.
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Yep, that's a fact of life, when it comes to electronic devices. When it puts out enough power, it'll interfere with the headphones (Which, if you think about it, headphones are just a giant magnifier for electronic pulses. Makes sense)
If you don't believe me, hook up an aux cable to your car stereo, and pinch the end. It'll make a buzzing noise. You're electrically charged enough to play music!
Same thing for the internals of your phone. Doesn't take much. Heck, you could probably set your phone next to an MP3 player that you have your headphones plugged into, and still get some interference.
Thanks for confirming that you can hear it too.
I know what you all are saying about electronics having some EMI, but i went back and compared it to my original Evo, and a friend's iPhone 3GS, and neither of the two gave any background noise because the screen was changing/scrolling etc.
Gotta decide if I want to return it. I love the phone's speed, features etc., and this is definitely a minor thing I am bringing up, but it just bugs me a little.
I also have this noise problem, noticed it right away. I also have a slight cracking sound from the speaker when a loud sound plays. It's odd because normally other devices are able to be placed at max volume without hearing distortion. I'm not ready to return it yet, my roomate got one this morning, and I want to see if his does the same.
My Evo did the same thing, especially worse when I had it plugged in.
Same effect on my phone. I just noticed
last night and thought I was hearing things.
I noticed this right away on my 3D. I never noticed any similar sound on my EVO 4G.
Thankfully, it seems to disappear when I am not interacting with the phone. Therefore, it's not a huge issue for me.
My wife decided to switch from the EVO to the Photon two days ago after messing around with mine and seeing my battery life was better than hers. Yesterday she started getting a buzzing/crackling noise while on calls. Does not show up when playing music, steaming netfix, etc. Checked under setting on both phones and firmware, PRL and everything are exactly the same and I don't have the issue so not sure what is causeing it. Have done factory reset, lowered call volume and still it shows up.
Anyone else have this issue and know how to resolve it?
I had similar problems with my earpiece speaker. It started intermittently, and slowly became constant.had to get the phone replaced.
Sent from my MB855 using xda premium
I have this all the time when streaming music in my car. It is very audible even with low volume on the car stereo. I never had this issue with my old HTC Hero in the car.
Took it back to the store and once they heard it, they replaced it.
Has anyone else noticed that the keyboard click on the Radar is a lot quieter than other WP7 phones. In comparison to a Mozart or Trophy it's virtually inaudible at normal volume levels.
I have also noted that there is often interference in the gaps between audio tracks - a definite clicking sound when the track changes. Also not an issue on the Mozart or Trophy.
And the voice used for text to speech is very quiet when played back via Bluetooth - if I turn it up loud enough to hear it, then it's distorted. Once again, not a problem on Mozart or Trophy.
I've already sent the phone back to HTC who just reflashed it and returned it, but the audio levels are unchanged.
ROM is latest version: 7.10.7720.68 FW 1600.2200.10803.401 Radio: 16.23.02.09_2_16.24.00.23U
Anyone got any similar experiences? Or does your Radar behave differently?
Yup mine too
Sent from my Radar C110e using Board Express
Same here though all phones are quieter than my DVP is. That is the loudest phone on the market.
Damn, that's a shame. Spoils an otherwise very good phone. Think I'll be going back to my Mozart, even if the Radar does have better battery life, until HTC release a fix.
I don't have a Clicking noise when changing tracks... no noise at all...
Im on my 8 day with it and simply love it.. comming from Sensation and Galaxy S2
I don't see my self going back to android from WP7... it simply works better with all the things i need it for...
by the way im from Denmark
I hear quite the opposite. My Radar is twice as lout as my other HTC HD7. Maybe you just need to adjust the volume?
I have a similar problem but not quite the same
Every once in a while the volume on my HTC Radar drops quite low for music, ringtone and everything... if i turn it off and on it goes back to normal levels...
sala91 said:
I hear quite the opposite. My Radar is twice as lout as my other HTC HD7. Maybe you just need to adjust the volume?
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My DVP is still louder than my sisters hd7. That's what you get for placing a speaker on the back of the phone.
Every review i've seen/read they say this has a way better speaker/louder speaker than other WP7 that have been out. maybe your radar is defective? idk
My radar has better sound than my DVP. My DVP was a lot louder before it got Mango update. Although keyboard does seem to be at lower volume level.
What I hate about radar is that whenever I am changing the tracks while playing the music, it's like I have to wait for zune to start playing the music until I can move on to the next track.
I don't think is a problem with the keyboard lower volume. I just love it the way it's, I preferred like that because with my HD7 everyone can heard when I typing. And when I use the audio jack on my car seems to be louder.
Sent from my Radar 4G using XDA Windows Phone 7 App
Well if im mistaken, I thought this guy had the Focus S, If it was it was pretty loud with the keyboard clicks, a lot bolder sound than my DVP. But I may be mistaken
Nothing wrong with the volume on mine. Although 8tracks and Mixtapes both fail to output any sound at all. =(
- Sent from my HTC Radar 4G using the OMG XDA WTF WP7 BBQ App. =D
i suffer with the 'clicking' sound when changing tracks between music on zune when listening through headphones. its really annoying. I ma wondering if it is because i am using high quality headphones and they are just that much more sensitive than the standard rubbish. Going to try some cheaper headphones and see if the problem is still there and report back.
nacho10f said:
I have a similar problem but not quite the same
Every once in a while the volume on my HTC Radar drops quite low for music, ringtone and everything... if i turn it off and on it goes back to normal levels...
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I've been having the same issue. It was pretty rare at first, but it has been happening pretty much constantly since yesterday's update. I'm doing a backup and restore right now to see if it will help any, but it has definitely been a real hassle.
Song change click noise...
I had the same problem with clicking noises when zune changed songs. I fixed it by going into the sound enhancer under options and turning off all audio effects. After that it no longer makes any kind of clicking noise. Only problem now is playing music seems to drain my battery about 10% an hour.
Have gotten used to the quiet keyboard click but the clicking and popping between tracks is still a bit of an annoyance. Agreed that with all the sound enhancer effects switched off they are almost inaudible. But TBH I think the audio without the enhancer is a bit weak. Have settled for SRS which seems to me to be the best compromise overall.
I have a weird thing with my Radar - the sound from Headphones is very low. I mean you can hear well only when volume is 20 and higher. I checked my headphones and they are perfectly fine. Even tried several others on Radar - still the same.
It's about the same effect with Bluetooth headsets.
I deleted Sound Enhancer some time ago, so I can't adjust boost through it
Then re-install the sound booster silly
I've discovered Sound Enhancer in Settings, but not as a separate app. However, it doesn't increase the volume dramatically
anyone else who applied the new update notice that the static and crackling over the headphone jack is gone?
Sent from my ADR6425LVW using XDA App
Tentative yes. The first thing I did after the update was check by listening to a classical song, and also playing it with the volume turned all the way down.
I'm a little paranoid that it might just be my ears deceiving me, or a temporary reprieve, so I'll give it a little longer to prove itself.
Same thing happened to me, I guess a lot of people are experiencing the same issue. Htc says they are working on an update to fix it. I'm just going to return mine and hope for the best.
Oops didn't read the first post all the way...N/M what I said
Sent from my ADR6425LVW using Tapatalk
Yeah some other people are confirming that the hissing/static noise is gone. Wonder if it's cause of the radio update.
Mine still has the problem. Loud hissing in left ear bud but goes away kind of if I roll back and forth in my chair and create static. Also when the button back lite comes on there is a constant high pitch sound until it turns off. The update did not fix mine ><'
Several people in the original Audio Whining/Squealing thread have reported a drastic improvement after the OTA.
http://forum.xda-developers.com/showthread.php?p=21891524#post21891524
I think we can call this one fixed!
Temp Rezound high pitched whine solution
Not sure if this has been brought up as a "temp" solution, but wanted to share as it’s made my Rezound much better. I saw this on the HTC Community forums by James on 01/18/12. I am not affiliated with the app in any way.
On my Rezound (stock), the static was fixed with the last OTA update, but I still had the high pitched whine when the screen was on (and sometimes a little bit after it went off). Downloaded the app the guy mentioned and I don't get the whine anymore. No more back-lit buttons while it’s enabled, but the sound is great again. Hopefully HTC will have a fix for what seems like interference from the buttons being lit. FYI – The shortcut on the screen acts like a toggle after the initial setup, so it’s easy to enable/disable.
http://community.htc.com/na/htc-forums/android/f/176/p/15312/62734.aspx#62734
“I noticed that the phone would have that "whine / hiss" sound every time the capacitive buttons would light up, and the sound would go away after they turned off.. So I got an app of the marketplace called "Screen Filter" and using this app allowed me to turn off the soft-key backlight function at all times.
For me this has eliminated the high pitched whine noise that was pouring into my left ear, however there is still a pop sound when the audio is first turned on for applications or videos.”
I'm on the Leal ruu and I still notice it just as much as before.
Sent from my ADR6425LVW using XDA App
I still get hissing and static when I plug into certain stereo systems. Like the one in my car. Playing music is fine, but if I pause, it makes this awful clicking/static/hissing noise. When I resume playing, it is fine. But it only does it in my car and my home theater system. My room and every other system is great.
Quick question for anyone who may be able to answer this.
Has anyone noticed a low volume when the speaker phone is ON while making a call?
The phone speakers are awesome when you play music. Also normal call volume is very good. However, when I turn the speaker phone ON during a call, the sound from the speakers doesnt seem to be that great. Infact it is quite faint.
Any one else has the problem?? Also does anyone know any solutions??
Used the speaker phone yesterday for the first time and must admit even set to the highest it was piss poor low, very disappointed as like you said the speaker when playing music or video is fantastic.
Sent from my HTC EVO 3D X515m using xda premium
intellix said:
Quick question for anyone who may be able to answer this.
Has anyone noticed a low volume when the speaker phone is ON while making a call?
The phone speakers are awesome when you play music. Also normal call volume is very good. However, when I turn the speaker phone ON during a call, the sound from the speakers doesnt seem to be that great. Infact it is quite faint.
Any one else has the problem?? Also does anyone know any solutions??
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this is my problem too, even my X10 mini beats the XPS! I need a louder speaker phone...
I also have this problem with a very very low sound when speakerphone is ON during the phone conversation. I have the latest software 2.3.7.I have had 4 Android phones before Xperia S and did not had such a basic problem.After all the quality conversation is mobiles priority number one before all the media, design, display and etc in my opinion. It is so low that I don't hear 50% of the conversation on a speakerphone when am I alone in a room. Please don't give any solutions like turn up the volume during conversation and all other settings since I have done it already. This is simple a manufacturers software mistake. Sony please take this seriously and don't embarrass on such a basic thing in phone like speakerphone volume. Everything else on this phone is great, only problem is a loose cover for the micro usb that you use everyday to charge the phone.
Strangely, when I switched to speaker mid call yesterday the other person commented that I got A LOT clearer for them Didnt sound quiet for me either, though I was in a quiet environment so it wasnt competing with anything.
Did you turn on xLOUD?
unknown13x said:
Did you turn on xLOUD?
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Thats for music with the music player.