[Q] Google Voice screwed up my phone? - HTC EVO 3D

I know there are other issues with GV. I have used it flawlessly on my old Hero, so I thought it would be the same on the 3d. I had integrated my Sprint number to GV in my GV settings(option #1), but did not use the GV app on the phone. I travel extensively, and ran into problems retrieving my GV messages. I did not always have reliable 3g or 4g service, thus unable to hear messages that were not transcribed properly.
I tried to disable GV and go back to the stock VVM, but now I cannot use my phone!!! The dialer will not connect to anything but *2, old GV number or 911!
A sprint tech tried to assign a dummy phone to my account, no luck. Seems my account is locked because of trying to remove GV. I have a SERO plan, may be part of the problem, but I haven't had issues til now.
Any help would be appreciated.
Craig
Craig

syxcCraig said:
I know there are other issues with GV. I have used it flawlessly on my old Hero, so I thought it would be the same on the 3d. I had integrated my Sprint number to GV in my GV settings(option #1), but did not use the GV app on the phone. I travel extensively, and ran into problems retrieving my GV messages. I did not always have reliable 3g or 4g service, thus unable to hear messages that were not transcribed properly.
I tried to disable GV and go back to the stock VVM, but now I cannot use my phone!!! The dialer will not connect to anything but *2, old GV number or 911!
Craig
Click to expand...
Click to collapse
In short, when you say you disabled GV you mean that you went onto your google voice account on a computer and followed these steps:
1. Log into your computer
2. Go to Google.com/voice and sign in and jump to your Voice Settings
3. Now next to your number you want to click the DEACTIVATE SPRINT AND GOOGLE INTEGRATION (or something along those lines)

Yep, my Google account on a computer, the Sprint techs asked me 5 time to make sure. I have the option to integrate the number again, but as my phone will not receive a call on the Sprint network, I am stuck.
Yesterday and today, I was in a roaming area, my phone worked there to dial out, but no incoming calls or voice mail. When someone calls in, "we are unable to connect your call, please try again".
One tech tried to tell me it was a phone issue, I believe its a network issue.
Thanks again,
Craig

Not an expert here, but maybe you could try a hard reset on ur phone.
I tried the Google voice/Sprint integration and did not like it took over everything, I.e. phone, voice msg, and texting.
I however was able to un-integrate VIA GV website and uninstall/reinstall the app. Now just running it for voice mail.
Did some searching on xda prior to this and read some threads where people talked about conducting a hard reset to un-fuk GV issues.
Just a thought.
Sent from my PG86100 using XDA App

I just noticed the part about the Sero plan. There is a Google Voice account code that needs to be active on your account for this to work. It shows up as a $0 charge under your phone, same place where your $10 premium data charge would show online.

Sprint Tech got me to Hard reset (factory reset), luckily I pulled the SD card just prior.
Just removed all reference to my cell number in GV needed to remove the # form forwarding. Called Sprint to remove SOC for GV. I can now make and receive calls!!!

Related

Google Voice not intercepting on VZW

OK, I know I'll probably get slammed, but I searched and searched and can't find the answer...
I'm coming from the Nexus One on ATT where google voice worked flawlessly. Now, on Verizon with the Thunderbolt, it's a nightmare. Incoming calls don't get my Gvoice message, just a notice saying to enter a PIN. Also, Gvoice isn't showing the correct outgoing caller ID... even though everything "appears" to be setup properly in Gvoice settings and on the Thunderbolt.
I feel like I'm taking crazy pills!! Any ideas?
The information on the Google Voice Settings page didn't work for me. Telling you to dial some crazy * #### blah blah blah.
So I did some calling to Verizon and dug deeper. In order to get GV on your VZW, you need to do these steps:
*71[Google Voice Number]
*90[GVnumber]
*92[GVnumber]
Then GV should work.
I was in the same boat as you. Upgraded from TMO Nexus to this and was going crazy trying to figure out why GV wouldn't work.
Hope it helped?
Why don't u just fork out the money for Verizon's awesome visual voicemail! What a joke. Don't think Verizon likes gv.
Sent from my ADR6400L using XDA App
I just installed the app, dialed *xxxxxxxxxx (whatever number i was told to dial by the app or site) and it seems to be working fine. I've never used it before though, so I'll update this if something goes wrong.
Sent from my ADR6400L using XDA App
I did that and the voicemail still were intercepted by Verizon
Sent from my ADR6400L using XDA App
I just followed the directions on google.com/voice and mine worked fine. My voicemail gets picked up by GV.
i had previously set up gvoice with sprint so what I had to do in gvoice was delete my cell number and re-set it up so it would register with Verizon. Works fine after that.
usafle said:
So I did some calling to Verizon and dug deeper. In order to get GV on your VZW, you need to do these steps:
*71[Google Voice Number]
*90[GVnumber]
*92[GVnumber]
Then GV should work.
Click to expand...
Click to collapse
Thanks for the post, let me try it out. Also, after digging more at Google.com, I found these bonus codes depending on what network we're on...
Verizon (CDMA network): *71[GVnumber] AND *90[GVnumber] AND *92[GVnumber]
Verizon (TDMA Network): *74[GVnumber] and *73[GVnumber]
What net are we on with LTE?
Worked! THANKS!
Worked fine for me with just the *71-XXX-XXX-XXXX code BOTH times I had to set it up (thursday new phone, last night after rooting). I just called myself from my Skype out # and it rolled to GV voicemail.
All U.S. Verizon Customers are on the CDMA network.
Lipmonger said:
What net are we on with LTE?
Click to expand...
Click to collapse
distortedloop said:
Worked fine for me with just the *71-XXX-XXX-XXXX code BOTH times I had to set it up (thursday new phone, last night after rooting). I just called myself from my Skype out # and it rolled to GV voicemail.
Click to expand...
Click to collapse
That code only sets up forwarding for one group of calls. Unfortunately, you need to setup GVoice on the Thunderbolt to properly forward BOTH unanswered (missed) calls, and ignored (intentionally declined) calls. The two different actions are handled differently by Verizon - hence the multiple dial-in codes. Although I don't know what the third code is for.
More here... http://www.google.com/support/forum/p/voice/thread?tid=00a93855af6943b4&hl=en
Lipmonger said:
That code only sets up forwarding for one group of calls. Unfortunately, you need to setup GVoice on the Thunderbolt to properly forward BOTH unanswered (missed) calls, and ignored (intentionally declined) calls. The two different actions are handled differently by Verizon - hence the multiple dial-in codes. Although I don't know what the third code is for.
More here... http://www.google.com/support/forum/p/voice/thread?tid=00a93855af6943b4&hl=en
Click to expand...
Click to collapse
I'm not going to get into a huge back and forth over it, but I just tested my Thunderbolt phone both ways...I called it and let it go unanswered, and then I called it and hit the decline button on the screen. Both times it rolled to my Google Voice voicemail. I only set it up with the *71 code.
I'm not disputing that your experience may be different, but that's how it worked for me.
Whenever I try to add my new Verizon phone number, it shows up as a Gizmo account no matter what I select (Mobile, Home, or Work).
Just what I was looking for, thanks!
works the same as it did for me from my og droid. i wish there would be an icon telling me what number the people are calling me on. i have a bunch of people call the wrong number and i never know what line its on.
I had Google voicemail set up on T-Mobile with my N1, MyTouch 4G and it worked perfect. Tried to set it up on my Thunderbolt with Verizon and I went thru the set up procedure, dialed the *71 and my google # then *90 and finaly *92. When I was done I tried to call myself and see if it works, I get a message asking me to put the # I am trying to call and hit the pound button. Please help, Love Google Voice and I tried Verizon tech help and absolutely useless, tried to sell me theirs.
Please anyone, I want that Google voicemail app working.
vinnyjr said:
I had Google voicemail set up on T-Mobile with my N1, MyTouch 4G and it worked perfect. Tried to set it up on my Thunderbolt with Verizon and I went thru the set up procedure, dialed the *71 and my google # then *90 and finaly *92. When I was done I tried to call myself and see if it works, I get a message asking me to put the # I am trying to call and hit the pound button. Please help, Love Google Voice and I tried Verizon tech help and absolutely useless, tried to sell me theirs.
Please anyone, I want that Google voicemail app working.
Click to expand...
Click to collapse
Are you test calling from another # you associated with Google voice? If so try *67
hurl03 said:
Are you test calling from another # you associated with Google voice? If so try *67
Click to expand...
Click to collapse
I had a friend of mind call in and he got the same message. I have seen other posts of people with the same issue. I can not find out how they resolved their issue. Someone must have the answer, Verizon tech help didn't have a clue unless I was buying their V Voice Mail.
I also came over from t-mobile. All I did was set my phone's voicemail setting to my Google number, then did *71(my Google number) and my voicemail works fine.
Sent from my Bolt

GV Integration issue/business account

i have a business account that where i was able to integrate GV with my sprint number. I kept my sprint number and all worked fine until yesterday when calls stopped working. data was fine though. after being on the phone with sprint for about 30 minutes, the rep came back saying that business accounts were never supposed to be able to integrate, and that is what was causing my problem. so he manually deintegrated my line and gv account, and calls started working. he said i could attempt to integrate again, but according to my gv account settings, i still am. but, it is not working in a way where it is.
i can live without the tight integration, as much as i enjoyed it. but even to use it for voicemail i need a different gv number. i have no options to change it. the account settings still reflect my sprint number.
they guy on the phone seemed like he didnt have a clue on what else to do, and neither do i other than to call back sprint and try again. anyone else run into something like this?
yes, it happend to me with a personal gv number. sprint didn't have a clue. I separated my sprint number and google voice number, that worked. Later I went into gvoice settings, phones, advance settings and selected PIN not required. My numbers are once again integrated and working. Don't know if this is your issue, but it worked for me.

Mms over wifi

So all of a sudden I can't send Mms over wifi. Seriously??? What the hell. This isn't incredible sense 3 rims anymore god damnit
Sent from my ADR6425LVW using XDA App
Two minutes later it started sending. Wtf really?
Sent from my ADR6425LVW using XDA App
I never knew you could send over WiFi in the first place. You turn off all of your cell antenna's?
Mms is sent through data, always has been. You've probably never noticed when you've sent before a 3g or 4g signal pops up next to your wifi icon to allow sending and then disappears when done sending.
Sent from my ADR6425LVW using XDA App
AtLemacks said:
I never knew you could send over WiFi in the first place. You turn off all of your cell antenna's?
Click to expand...
Click to collapse
I have my old TBolt that is not activated (replaced with my Rezound). With a couple of market apps I can send email, text, and make calls all over wi-fi with the TBolt.
no, dear sirs, i must correct my statement, for you see i posted in a fit of rage.
lol but really, 3g always turns on when wifi is on to send an MMS. today, it woudln't, even though mobile network was on....then 3 minutes later, it just turned on and started to send lol but i HAD 3g the whole time in my house. i turned off wifi for 1 pic, and it sent...so it was a problem with the phone turning the 3g radio on to send.
jim_0068 said:
Mms is sent through data, always has been. You've probably never noticed when you've sent before a 3g or 4g signal pops up next to your wifi icon to allow sending and then disappears when done sending.
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
jbh00jh said:
I have my old TBolt that is not activated (replaced with my Rezound). With a couple of market apps I can send email, text, and make calls all over wi-fi with the TBolt.
Click to expand...
Click to collapse
Does any of this mean the messages are not counting towards your texting totals? I don't see why they charge extra for texting, especially the amount that they charge. Does it put a big strain on the network or is a completely different thing or is it just because they can?
Sent from my ADR6425LVW using Tapatalk
Totally free. Use google voice to do it.
Sent from my HTC
LTE 4G Rezound
jbh00jh said:
Totally free. Use google voice to do it.
Sent from my HTC
LTE 4G Rezound
Click to expand...
Click to collapse
Yeah, I've got two tabs open in Firefox now reading about google voice. I'm worried about the whole phone number thing. I don't want to possibly lose it somehow by porting it over and I also read that I may be breaking my contract with Verizon by porting it and don't want those fees for sure.
I'm new to Verizon as of 11/23 and bought my phone from Amazon. I'll have to see what they say about porting it to google voice. Still looking into it but I think I need the unlimited texting and that's $20/mo which seems excessive to me.
Would it work to test out google voice with their assigned number and forward calls there just to try it out? Would texts forward? I know I'd still get charged for the texting doing it that way. Where do you see/get the texts? Same as usual or is there a different interface?
You will have a location like you would in Gmail, etc. where all the texts would show up. Believe me, a lot of people use this and never have any problems with vzw. Of cource you don't tell vzw you are doing this. If you root your phone you don't tell vzw you did it. My daughter took a rooted phone to a vzw store this weekend to get it activated. It had a sense 3.5 rom on it and they didn't say a thing to her. VZW employees root their phones.
But if you are worried, don't do it.
Sent from my Galaxy Tab 10.1
When you sign up for Google Voice they'll assign you a different phone number. This is your Google Voice number, and is only used for Google Voice calls and texts (more on that in a bit.) You can port your existing number, but I believe you'll need to pay the ETF as you're basically cancelling service on that line through Verizon. Probably not a good idea. If you don't port, you must associate the GV number with an existing phone number (probably your current mobile number.)
You can set this new Google Voice number up to transfer all incoming calls to the phone number you registered with GV. You can add other phone lines to the account, as well, and set up rules as to who gets forwarded to which number (also by time, I believe, but never tried that.) You can set up your voicemail on your phone to use GV as the voicemail provider. This means when your phone rings for an incoming call, instead of going to Verizon's voicemail, it transfers it to your GV number's voicemail, which you can read either through an app on your phone, or by using your phone's voicemail dial, if you set it up in Phone options.
You can use your GV number for SMS (not MMS, yet!) You can either have SMS to your existing number forwarded to your GV number, or the other way around, if you prefer. You can even have SMS to your GV number sent to an email address. You read/send SMS via the Google Voice app which is available on the Market. Yes, it is a different app and not the standard Messages app. You also get your voicemails through that app.
Now, here's the interesting thing, if you want to completely mask your "real" phone number on your phone, you can have Google Voice set up all your outgoing calls to go through your Google Voice number. They will still use Verizon's minutes, as I'm pretty sure all they are doing is having Verizon transfer the call directly into Google's telecom network which then "places" the call to whatever number you're calling. So by forwarding incoming calls people make to your GV number to your phone, and by making all your outgoing calls originate from your GV number, essentially you are hiding your mobile number, and providing yourself an extra layer of protection.
I don't think you can get full protection if you are using SMS, because while SMS to your GV number can forward to your phone, you can't "bounce" SMS from your phone through your GV number. If you reply to one of those, I believe it will go directly to the original sender. However, I haven't tested this, so I'm interested if anyone can confirm this or not.
And I say "protection" because Google Voice allows you to completely blacklist certain numbers. They will never be able to contact you via phone or text, if they don't know your real phone number. Useful if you have ex's that won't go away, or if you're just paranoid, like me.
punman said:
When you sign up for Google Voice they'll assign you a different phone number. This is your Google Voice number, and is only used for Google Voice calls and texts (more on that in a bit.) You can port your existing number, but I believe you'll need to pay the ETF as you're basically cancelling service on that line through Verizon. Probably not a good idea. If you don't port, you must associate the GV number with an existing phone number (probably your current mobile number.)
You can set this new Google Voice number up to transfer all incoming calls to the phone number you registered with GV. You can add other phone lines to the account, as well, and set up rules as to who gets forwarded to which number (also by time, I believe, but never tried that.) You can set up your voicemail on your phone to use GV as the voicemail provider. This means when your phone rings for an incoming call, instead of going to Verizon's voicemail, it transfers it to your GV number's voicemail, which you can read either through an app on your phone, or by using your phone's voicemail dial, if you set it up in Phone options.
You can use your GV number for SMS (not MMS, yet!) You can either have SMS to your existing number forwarded to your GV number, or the other way around, if you prefer. You can even have SMS to your GV number sent to an email address. You read/send SMS via the Google Voice app which is available on the Market. Yes, it is a different app and not the standard Messages app. You also get your voicemails through that app.
Now, here's the interesting thing, if you want to completely mask your "real" phone number on your phone, you can have Google Voice set up all your outgoing calls to go through your Google Voice number. They will still use Verizon's minutes, as I'm pretty sure all they are doing is having Verizon transfer the call directly into Google's telecom network which then "places" the call to whatever number you're calling. So by forwarding incoming calls people make to your GV number to your phone, and by making all your outgoing calls originate from your GV number, essentially you are hiding your mobile number, and providing yourself an extra layer of protection.
I don't think you can get full protection if you are using SMS, because while SMS to your GV number can forward to your phone, you can't "bounce" SMS from your phone through your GV number. If you reply to one of those, I believe it will go directly to the original sender. However, I haven't tested this, so I'm interested if anyone can confirm this or not.
And I say "protection" because Google Voice allows you to completely blacklist certain numbers. They will never be able to contact you via phone or text, if they don't know your real phone number. Useful if you have ex's that won't go away, or if you're just paranoid, like me.
Click to expand...
Click to collapse
On some networks, GV outgoing calls (using your GV number as your caller ID number) are counted as call forwarding minutes. They were on T-Mobile. I can't say for sure that they are on VZW because I don't use my VZW account enough (I just pay the bill )
Sent from my Nexus S using xda premium
Babydoll25 said:
On some networks, GV outgoing calls (using your GV number as your caller ID number) are counted as call forwarding minutes. They were on T-Mobile. I can't say for sure that they are on VZW because I don't use my VZW account enough (I just pay the bill )
Click to expand...
Click to collapse
I don't think Big Red distinguishes those minutes from regular airtime minutes. I've made GV calls and seen the minutes show up as calls to my GV number.
lol we completely derailed the **** out of this thread ;D
but whatever, it must've just been a glitch..hasn't done it since!
jayochs said:
lol we completely derailed the **** out of this thread ;D
but whatever, it must've just been a glitch..hasn't done it since!
Click to expand...
Click to collapse
Sorry jayochs! I blame jbhooh or whatever his name is, he brought it up.
punman said:
blah blah blah...
You can port your existing number, but I believe you'll need to pay the ETF as you're basically cancelling service on that line through Verizon. Probably not a good idea. If you don't port, you must associate the GV number with an existing phone number (probably your current mobile number.)
yackety yack...
You can use your GV number for SMS (not MMS, yet!) You can either have SMS to your existing number forwarded to your GV number, or the other way around, if you prefer. You can even have SMS to your GV number sent to an email address. You read/send SMS via the Google Voice app which is available on the Market. Yes, it is a different app and not the standard Messages app. You also get your voicemails through that app.
blah blah blah...
Click to expand...
Click to collapse
j/k with the blahs and the yackety
Figured I didn't need to quote the whole thing but it was very useful info.
So yeah, I'm worried about ETF and not having to change my number with all my friends etc...
I'm kind of interested in the voicemail aspects but mostly I'm hoping to save the $20/mo. for texting. It really irks me that any carrier charges for text messages. So if I keep my number with Verizon I would still incur message charges through them, right?
Too bad I didn't know about this before, I could have ported my real number to google voice before I switched to Verizon from AT&T. Seems weird that they tie it to the number and not that I'm still keeping the line active. I'm going to confirm that with them.
google voice callback- not the most convenient method, but free calls. I use it when I get too close to overage.
feralicious said:
j/k with the blahs and the yackety
Click to expand...
Click to collapse
I like words. I use too many of them, often.
punman said:
I like words. I use too many of them, often.
Click to expand...
Click to collapse
I like your words.
Sent from my ADR6425LVW using Tapatalk
really annoying, i'm STILL getting issues where 3g will NOT kick in when wifi is on, to recieve or send. it's pissing me off now; this is JUST how the roms acted on the increidble. wtf?

I need some help with Google Voice, I screwed something up!

I've been Google searching and searching here for an hour. Because I don't really know "what" happened, I'm lost as to how to fix it.
I've got a Sprint phone and I've got a Google Voice account.
The way I've had it for a couple years is that if you call my Google Voice, my phone rings too but if I don't pick up, you go to my Google Voice mail which then I get notified of a voice mail via the Google Voice Android app.
If you call my Sprint number, obviously that rings threw to my phone too, but if I don't pick up, you get my Sprint voice mail which I'm notified via Sprints visual voice mail.
Now and I'm sure I did something wrong, I put a new ROM on my phone and I've been tweaking Google Voice, but now when you call my GV number and get my voice mail it says, you've reached the Sprint voicemail for XXX-XXX-XXXX...
Um... I wouldn't be using GV if I wanted people to know my actual number.
Now if I log into GV and un-check the box next to my list of phones, it goes back to sending GV to GV Mail and Sprint to Sprint, but the calls to my GV number no longer ring threw, you just get my voice mail and I get notified via the GV app.
What did I do wrong?
This is driving me crazy. I activate Google Voicemail, I get Google Voicemail on both m GV number and Sprint, I deactivate Google Vociemail, I get my Sprint Voicemail on BOTH my GV number and Sprint number.
The only way I can separate the two it so disable my phone on my GV account but then the calls to my GV number do not ring threw.
Really?! No one has any thoughts? No one uses GV or has ever had issues like this?
My advice to you mate is to make a new google voice account. Seems like your best bet.
Sent from my M9300 using xda premium
When Google voice goes bad , it can be very tricky to get it working again. I had an issue where my sprint # was in use on an old GV account I didn't have access to. In the end I changed my sprint #. GV is great but if something gets messed up , very hard to fix (in my experience)
Sent from my Nexus S 4G using Tapatalk
Just check your settings, particularly this one, and set to display GV number for incoming calls: https://www.google.com/voice#callsettings
Also when you first install it it ask to use GV as your main voicemail. So you can clear GV datas and in Manage Application and set it up from beginning again.
http://forum.xda-developers.com/showthread.php?t=1522953
This may help!
GRRR didn't work!
I even removed my Sprint cell from my Google Voice account completely and readded it. I call my GV number, I get you have reached the Sprint voice mail box of "my sprint number here", not my GV voicemail.
Again if I log into my GV account and un-check my Sprint phone, then call my GV number I get my GV voicemail box BUT the calls NEVER ring threw to my phone.
Going to try setting up a whole new Google account and GV I guess. Hopefully Sprint lets me and doesn't give me the whole you already have a GV account crap.
Did you ever get an answer to this? This started happening to me out of nowhere.

[Q] Cant send/receive texts thru stock, only can with Google Voice

Hello everyone,
I am rooted and locked runinng MOF 2.3.5 ish v2.0.
Yesterday AM I started receiving an error (unable to send text) when trying to send texts through GO SMS. I also received the same error when using the stock messaging app. Then I discovered I was also not receiving texts. I can send and receive texts through Google Voice. I integrated my Google number with Sprint several months ago. I had made no changes to Google voice settings, or my text settings in several months. This just came out of the blue.
I tried restoring a backup from Titanium, that did not work. I tried de-linking Google voice from my phone and that did not work. I uninstalled GO SMS- still nothing. I have since re-linked Google voice to my Sprint # as it is the only way I have of receiving my messages.
Today I called Sprint. After a few tests with no luck, they instructed me to accept the OTA 2.3.5 update. They claim that one of the issues fixed in this OTA update was a fix of this "known issue with SMS". I told them I did not want to do that because it would perma lock my boot loader. They also suggested having them de-link Google Voice from my Sprint #. They said that if they de-linked Google Voice, I would not be able to re-link Google voice to my number later and that was a "known issue" with Google.
So, I have 3 options...
1) Keep it as is until upgrade time, but of course Google Voice does not have MMS support. And Google Voice leaves a lot to be desired with SMS threading and customization.
2) Take the OTA upgrade and "hope" it solves my texting issue, but of course that opens another can of worms with the bootloader.
3) Have them de-link Google Voice and hope that works. However, I enjoy having one number when I travel, etc. And if it doesn't work, according to them I wont be able to re-sync and then I will not have any access to my texts.
Has anyone else ran into this issue? I didnt see the exact issue in a Google search.
Thanks in advance
I also use Google voice to manage/backup my voicemails and texts remotely. I hate the google voice app. I only use it in it rare situations where I have no signal and no roaming available, but have wifi.
This has happened to me a couple times, I'll notice my gvoice has texts that my phone never received via SMS.
What is your preffered network set to? I've noticed my prefered network mode changes mysteriously on this phone. I'll just set it back normal and all my missed sms come flooding in.
Sent from my MB855 using xda app-developers app
Thanks for the reply. I normally set to automatic. I just checked and it was changed to any cmda. I will play with the options and see if that helps. Thanks again.
type in *#*#4636#*#* on the phone dialer
Sent from my MB855 using xda app-developers app
Hello, it was on CDMA Auto (prl). What do you generally set yours on for domestic use?
Your answer got me thinking. Saturday afternoon I removed a sim card from another country because I was here in the us and didn't need it. So when I got home I put the sim card back in and switched network to automatic and then all my texts arrived. Thanks again :thumbup:

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