[Q] HTC Legend + Plantronics Voyager Pro UC problem - Legend Q&A, Help & Troubleshooting

Hi,
I just bought my Plantronics Voyager Pro UC to use it with my HTC Legend...
I am facing a problem listening to music or watching a youtube video using it!!!
the phone got super slow and headset BT got disconnected.
even when the phone is in standby and in my pocket the headset got disconnected as well.
I have tested this BT headset with an IPhone 3Gs of a friend and it is working perfectly: answering calls in while the phone is in the pocket, listing to music or watching a podcast...
really I started to hate my HTC Legend.
is this problem related to the HTC Legend BT antenna or my device is faulty ?
my warranty will end on 24th this month.
please help

I didn't know that my problem was that strange, 43 views without any reply LOL

It's a really specific device! ^_^
But in my experiences, it doesn't hurt to inquire about a possible error on your phone. Besides, your warranty's almost up. Screw HTC Support (it's complete ****), I'd go straight to the warranty.
With that said, it might just not be compatible, but it never hurts to try, even when you have a freebie.

Related

Bluetooth + Pioneer car kit issues

Hi all,
I'm wondering if anyone has come across any tweaks/suggestions for issues with audio on bluetooth car kits. I have a Pioneer DEH-P7050BT (aka P700BT in EU) and had lots of issues with the audio quality on the PHONE section of the stereo.
When making a call, the audio I hear is fine, however people on the other end of the phone hear constant interruptions of noise and other nasties. I have not been able to replicate the issue using either a Nokia E65 or some kind of Samsung phone. This means the issue lies with the Hermes...
Has anyone come across or solved these issues in the past?
I get the same issues with my sony car kit. Sometimes it's terrible echo, sometimes it's fine, sometimes it's metalic - electronic voice people hear on the other end.
If the hermes wasn't such a useful tool for other reasons, I would have thrown this phone against a wall some time ago. I don't know if it is the bluetooth or the phone. It would be great to finally get a fix.
cheers,
I ended up finding a fix for this.... I've taken the Pioneer DEH-P7050BT back to the store and get a full refund. This refund got spent on a MUCH cheaper and better Kenwood KDC-BT7539U.
This unit works perfectly with the HTC TyTN, and no issues at all......
If you're in the lookout for a car stereo + bluetooth handsfree, then the KDC-BT7539U is where it's at.
KDC-BT7539U not found on eb y, Ill keep a look out for one. I want Bluetooth in my vehicle in 09. Thanks 4 the headsup.
PS your roms rocking my new htc hermes

HTC Headset Mic Not Working

Hey..basically I walked home in the rain today, using my original HTC Headset that came with my Touch HD. I got home, and a couple of hours I tried to make a call using the headset to find that although I could hear the caller, they could not hear me through the headset. All was fine once I used the handset alone, so I assume the rain has affected the microphone in my headset.
Anyone experienced this before? More importantly..anyone experienced this and managed to get their headset to work again? As is, i'm going to try and leave it over night to see if it makes a difference, and any moisture has evaporated..hopefully this will solve the problem. I will keep you all updated!
Also, does anyone know of an alternate headset with a microphone that has fairly decent sound quality..the stock HTC ones aren't all that great, and I can't use my Sennheiser HD205's as I need to microphone in a headset. Any suggestions welcome.
Many thanks in advance!
UPDATE: I've just found that the cable of the headset is damaged near the jack itself, so a replacement will be necessary...any suggestions?
there is no other headphone than bose. if u really want to listen music (at least of me) but
go for sennheiser £19 that one is made for iphone one for normal use if u dont want to pay bose.
i had headphone misery with htc touch hd and bose together,,however,
i bought this sennheiser i feel this is best for price. if u dont want to pay bose.
cheers mate! Think i'm going to go for the Sennheisers
HTC Touch ProII
I have exactly the same problem that just the mic on the headset is not working... but this was an out of the box! So I assumed that it was the headset, and bought a new one. Alas the new one didn't work either. I also bought an htc adaptor and connected a 2.5 mm mic head set and the voice came thru very quitely for a couple of seconds and then died. I don't think its the software... I updated my rom to:
ROM 1.86.401.0 (67102) WWE
And changed the Orange SPL to Rhodium-HardSPL_V2_00R3
Any one got any ideAS?

Problem with Plantronics BackBeat 903 Bluetooth headset

I recently got the BackBeat 903 as a replacement for my previous bt headset, and it works great for calls, however, when I tried listening to music the playback experience is not as good. The music plays just fine, but as soon as I move the phone, or if I turn the screen off the playback starts becoming choppy, as if the audio player (I tried several, and they all do the same) would loose CPU time and control to the G-Sensor or something, and then when I stop moving it around the playback resumes. Anybody had the same problem? Thanks for your help!
benitton said:
I recently got the BackBeat 903 as a replacement for my previous bt headset, and it works great for calls, however, when I tried listening to music the playback experience is not as good. The music plays just fine, but as soon as I move the phone, or if I turn the screen off the playback starts becoming choppy, as if the audio player (I tried several, and they all do the same) would loose CPU time and control to the G-Sensor or something, and then when I stop moving it around the playback resumes. Anybody had the same problem? Thanks for your help!
Click to expand...
Click to collapse
Hey there benitton, I have the same headset, and experience the exact same issue...intermittent skipping, as if the handset was bogging down for different reasons.
However, I'm firmly of the opinion that the issue is with the phone and the sub-par bluetooth stack in it, not with the headset itself. I haven't tried other BT stereo headsets with this phone, but I've used the backbeats with other devices, and didn't have the same issue at all.
Unfortunately, I haven't yet found any source or method for replacing the BT stack in the TP2, we may just be stuck with this one for good
Have you used any other stereo BT headsets with your TP2? If so, did you notice the same symptoms at all? (<----- that's a question for anybody, not just the OP)
Unfortunately I have not found any other headset that I would like to use, and as you mention, it seems that no matter which one we could use we'll have the same problem. I am trying to see if there is any way we can run any audio player in exclusive mode, maybe that could help a little bit, but since the BT stack is part the system, I guess it will still have problems. I tried disabling the G-Sensor, but I was not able to fully disable it, so I still had problems with the audio, but not as much as when it is fully enabled. I will keep trying to find something, and any suggestions you might have would be wonderful. Thank you!
hey guys.. i was planning to buy this one.. seeing this post.. i just cancelled my order...
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=320508090475
Click to expand...
Click to collapse
do you guys think same will happen with this one also??
depakjan said:
hey guys.. i was planning to buy this one.. seeing this post.. i just cancelled my order...
do you guys think same will happen with this one also??
Click to expand...
Click to collapse
I honestly haven't tried any other BT stereo headsets with the TP2, so I can't say for sure...but honestly for $12 I might just pick up that motorola to give it a shot and see.
But...I'm sure there's others here who have used that same model, or even different ones, who could comment on whether they've seen the same issues...
I have the backbeat 906 (it's a 903 with the headphone jack adapter in the box) and haven't had stutter problems using a Touch Pro 2, T-Mobile version, with the stock 6.5 ROM and S2P/S2U2. The audio quality has been great and I use the thing while running so it's obviously moving constantly. What software are you running on your phone that might be eating CPU?
sithanas said:
I have the backbeat 906 (it's a 903 with the headphone jack adapter in the box) and haven't had stutter problems using a Touch Pro 2, T-Mobile version, with the stock 6.5 ROM and S2P/S2U2. The audio quality has been great and I use the thing while running so it's obviously moving constantly. What software are you running on your phone that might be eating CPU?
Click to expand...
Click to collapse
Yeah I really should have bought the 906's instead...because now I can't find the adapter sold separately anywhere, and I already have a number of uses for it
Now when I have the issue, I usually have nothing running but the media player itself (I've had the issue with several different ones as well). However, after re-reading the OP's notes, they do bring up a good point...I've got my g-sensor set to work with manila too, so that might contribute to the issue, but it's intermittent enough that I can't tell yet whether turning the sensor off made any difference.
It also occured to me this morning that it might be related to the commonly-felt lag whenever the SMS module is engaged (like when receiving an SMS)...again, since not every SMS msg seems to affect the performance exactly the same, it'll be a little while 'till I can tell for sure.
While we wait for any other suggestions, those might be things for benniton to take a look at too
sirphunkee said:
Yeah I really should have bought the 906's instead...because now I can't find the adapter sold separately anywhere, and I already have a number of uses for it
Now when I have the issue, I usually have nothing running but the media player itself (I've had the issue with several different ones as well). However, after re-reading the OP's notes, they do bring up a good point...I've got my g-sensor set to work with manila too, so that might contribute to the issue, but it's intermittent enough that I can't tell yet whether turning the sensor off made any difference.
It also occured to me this morning that it might be related to the commonly-felt lag whenever the SMS module is engaged (like when receiving an SMS)...again, since not every SMS msg seems to affect the performance exactly the same, it'll be a little while 'till I can tell for sure.
While we wait for any other suggestions, those might be things for benniton to take a look at too
Click to expand...
Click to collapse
Interesting. I'm not using the g sensor for pretty much anything - usually when I'm using the 906s it's while running so my handset's got Endomondo, S2P, S2U2, and sometimes pocket outlook open. I've noticed it breaks up a little if i have my phone in the opposite pocket from the left earphone (so right pocket) but it doesn't stutter exactly, just drops in quality. left pocket is fine though. it's always been fine in a belt case.
Before S2P had working AVRCP on the Pro2 I was using the Music tab built into Manila and didn't have any lag issues with that either. Though, I just thought of this - wifi interference? BT and wifi use the same frequency bands and watching youtube videos over wifi has definitely induced a headphone stutter for me in the past. I got around it by letting the video cache first and then playing.
Problem disconnecting calls
Hey fellas...
I got the Plantronics Backbeat 903 for my Touch Pro 2. I really like the headset but I'm having a problem with it not disconnecting a call when I click the phone button on it to hang up.
It will always pick up the call when I click the button to answer but it will only sucessfully hang up the call maybe 1 out of 5 or six times.
Are any of you experiencing the same issue?
I had a Sprint Touch and bluetooth worked great with S9 headset. Then I got a Diamond and headset was horrible, lots of cut-outs, tried all kinds of things to no avail. Also got a Jabra BT2010, same problem with Diamond. Now I have the Touch Pro 2, Sprint, WM6.1 and Jabra works great with S2P, Resco Radio, StreamCenter and Slacker radio. Haven't tried with S9 because it died, battery won't hold charge, before I got the TP2. Just thought I would share my experience.
Was the quality good streaming with the TP2 Bluetooth or using the adaptor?
Can I ask what case you use with the TP2 when running? I would like this set up but don't want to risk damage to the phone through swear or rain. Does the TP2 fit in a iPhone armband?
Edit: Just found this thread for anyone else after an armband:
http://forum.xda-developers.com/showthread.php?t=571536
sithanas said:
I have the backbeat 906 (it's a 903 with the headphone jack adapter in the box) and haven't had stutter problems using a Touch Pro 2, T-Mobile version, with the stock 6.5 ROM and S2P/S2U2. The audio quality has been great and I use the thing while running so it's obviously moving constantly. What software are you running on your phone that might be eating CPU?
Click to expand...
Click to collapse
aerotec said:
Was the quality good streaming with the TP2 Bluetooth or using the adaptor?
Can I ask what case you use with the TP2 when running? I would like this set up but don't want to risk damage to the phone through swear or rain. Does the TP2 fit in a iPhone armband?
Edit: Just found this thread for anyone else after an armband:
Click to expand...
Click to collapse
Good with both the TP2 and the adaptor. I use S2P on the phone for my music app along with S2U2. As far as cases go, I just run with the phone in my pocket - I've run races in the rain and the phone's been entirely unaffected. Very solid hardware.
I used the BackBeat 903 with my iPhone 3G and experienced the constant breakup of signal whenever I tried to move around. If I was completely motionless, it provided superb quality - but if I tried to slowly walk across the room - it would break up with a frequency that approximately matched every right step (the phone was in my right pocket).
I disabled the "shake to shuffle" feature, just to be sure.
I tried holding the phone right up by my shoulders while walking, yet the disruptions continued.
And now I have upgraded to an iPhone 4 - and the problem is worse, not better.
Are we sure this is an Apple problem and not a Plantronics problem? Either way, I can't use the 903 for its intended purpose - to listen while walking.
Very, very frustrated.
concord977 said:
I used the BackBeat 903 with my iPhone 3G and experienced the constant breakup of signal whenever I tried to move around. If I was completely motionless, it provided superb quality - but if I tried to slowly walk across the room - it would break up with a frequency that approximately matched every right step (the phone was in my right pocket).
I disabled the "shake to shuffle" feature, just to be sure.
I tried holding the phone right up by my shoulders while walking, yet the disruptions continued.
And now I have upgraded to an iPhone 4 - and the problem is worse, not better.
Are we sure this is an Apple problem and not a Plantronics problem? Either way, I can't use the 903 for its intended purpose - to listen while walking.
Very, very frustrated.
Click to expand...
Click to collapse
I normally keep my phone in my left hand pocket when using the headphones - I believe the antenna is on the left side. I experienced poor performance with my phone on the right side of my body, but performance is typically good on the left. I've noticed that if I have a significant amount of metal between my head and the phone pocket (like, say, a handgun) the signal breaks up - my assumption is that whatever is in between the phone and the headset causes interference in the bluetooth connection. The best performance I've had has been my phone in the left side pocket of a pair of gym shorts, only wearing the shorts and a t-shirt. Also, for some reason my insulin pump doesn't seem to have enough metal in it to cause interference.
You have to make sure that your mobile phone is located on the left side of your body whole time, while you're using backbeat 903. It's in the manual hehehe. This will solve your problem. cheers.
Problem solved!!!
atleast for me ...I simply disabled the WIFI and poof the choppyness is gone and now plays without any distortion clear as a bell...hope this helps.
Of course I also used a registry editor to remove unwanted programs and clean out useless files.......... I think the problem lies with The 528MHz Qualcomm CPU with 288 megs of RAM.. I do not think it is sufficient enough to run all things at once...I would suggest to remove any and all unnecessary programs/files, then disable all which can be enabled when needed....good luck.

[Q] Bluetooth disconnecting

I enjoy listening to my podcast's all day long. However, my bluetooth disconnects without warning nor is it predictable. The bluetooth indicator is lit blue as if is connected. Also, in settings, there is no sign of it being disconnected. The only way to get my bluetooth to reconnect is to toggle my bluetooth off and then on again.
I tried to replicate the issue at the Best Buy where i bought the phone, but had no luck getting this to happen. Best Buy replaced the phone only to find out that i still have the same issue.
I typically use Dogcatcher for podcasts. Uninstalled it and started using Stitcher. Unfortunately still getting this issue. Even went as far as buying a different brand of stereo bluetooth headset.
Any one have any ideas?
Sorry, no idea. Try posting in the Motorola Owner's Forum and see if the Moto techs can shed some light on it.
Just for reference....I use a Blueant Q1 headset and Motorola S10HD headphones and no issues with disconnects, at least with music or audiobooks.
I was actually going to post something about this but haven't got around to it. Mine disconnects all the time, I have to shut off/on and then it will reconnect. It sucks. Also, when I put my phone in my pocket when I'm on my phone I get some very crappy sounds through my BT. I mean, its like 3 ft away max, through cloth, why would that matter? Is the BT radio on this phone really that bad? Anyone else having similar issues?
I remember this happening with my first phone but I thought it was my earpiece. I have upgraded my earpiece, still doing the same thing and has gotten worse lately. But the other thing is that I can walk pretty far away 30-40 feet before she disconnects, in my house around walls and such, so I don't get it.
-DJ
I'm having the same bluetooth sound issues as you DJ, except I don't hafta have the phone in my pocket. If I put the phone to my other ear I can hear the caller thru the headset & it stutters in the bluetooth.
Sent from my MB855 using XDA Premium App
CCallahan said:
Sorry, no idea. Try posting in the Motorola Owner's Forum and see if the Moto techs can shed some light on it.
Just for reference....I use a Blueant Q1 headset and Motorola S10HD headphones and no issues with disconnects, at least with music or audiobooks.
Click to expand...
Click to collapse
I'll give Moto techs a try. Otherwise, its too difficult to replicate the problem at the Sprint Store. All they do is wipe the phone and hand it back to me which is not acceptable. Especially when i explain to them that i have tried this with no improvement.
Thanks guys for your input.
This used to happen with my EVO as well so I wasn't shocked when it happens with the photon from time to time. What happens is that the media connection gets lost while the headset is still connected to the phone audio. I use a Jawbone ICON and ERA and it happens with both. I listen through my headsets all day every day so I'm pretty used to it. Usually if I un-pair and re-pair the headset it solves it for a while. Just make sure the headset says its connected to both phone and media audio.Hopefully it will be corrected through an update soon. I'm sure they have a long list of stuff to repair...
I have the same BT audio disconnects as others while I was listening to stream music, very frustrasting, I had the phone swapped due to other issue, but this still happened very randomly. Infact, as the other poster said above, BT audio disconnects also happened to my previous HTC phones(Diamond, EVO 4G & EVO 3D)as well.
im having same issue with blue parrot headset
glad to know I aint the only one with this problem, hopefully a fix is in the works
I have a Plantronics Voyager Pro+ and my Photon practically refuses to play my visual voicemails through it. When I attempt to play a voicemail, the scrub bar runs through it in like 1 second even though the voicemail may be 2 minutes long and no sound is heard through the BT. If I then disconnect and reconnect the BT, the message(s) will play properly for a short time. So most times, I either disconnect BT to play my messages through the speakerphone or earpiece or I dial into my voicemail with my BT. Overall, it is a frustrating situation. However, I guess things could be worse.
I have a similar issue with Bluetooth for HID devices (mouse / keyboard). I have the webtop hdmi hack in place. I haven't tested this with the latest ota yet.
Sent from my MB855 using Tapatalk
I have a blue ant q2, and t1 with this issue, which also manifested itself in my EVO 4G
Disconnect from car handsfree
Looks like I have same issue,if I am in my car and talking over car bluetooth build-in system it will disconnect after some time, need to toggle bluetooth button on phone screen to send it back. I never had this problem with Epic4g before. I am in battery safe mode is it possible that after awile phone think that it can shutdown bluetooth. I am rooted but using battery mode without ant 3rd party app. Also can someone post link to related Motorola tech forum described above gor Photon 4G?
edlex said:
This used to happen with my EVO as well so I wasn't shocked when it happens with the photon from time to time. What happens is that the media connection gets lost while the headset is still connected to the phone audio. I use a Jawbone ICON and ERA and it happens with both. I listen through my headsets all day every day so I'm pretty used to it. Usually if I un-pair and re-pair the headset it solves it for a while. Just make sure the headset says its connected to both phone and media audio.Hopefully it will be corrected through an update soon. I'm sure they have a long list of stuff to repair...
Click to expand...
Click to collapse
I agree with this statement for sure.
After doing some searching, I found this thread.. I'm having the same issue with a photon I picked up acouple of weeks ago. I'm running stock root. Is there a fix for this, or is a custom rom a way to fix it?
Thanks
Hi, I am also having same problem, bluetooth disconnects automatically so no file transfer and also when i use wired headfone to listen songs and when i put fone in my pants pockets, it stops the music and give me blutooth option for voice commands
sont know how to FIX this
goaliemn said:
After doing some searching, I found this thread.. I'm having the same issue with a photon I picked up acouple of weeks ago. I'm running stock root. Is there a fix for this, or is a custom rom a way to fix it?
Thanks
Click to expand...
Click to collapse

Bluetooth reception and range problems?

Hi everyone,
I searched the forums to see if anyone else was having bluetooth reception and range issues but came up short.
I'm having problems keeping my Plantronics Voyager Pro + headset connected to the phone. I usually have to have it within 3 feet of the phone, or I get a lot of static or BT disconnects completely. What's weird is I am able to stay connected up to 20 feet away with my Jabra bluetooth speaker. I recently bought a hard plastic case for the phone which made the problem a little worse, but not too much (5 feet range vs 3 or 4).
Anyone else having this issue? I just bought the phone on 12/17 and I think I have 30 days to exchange or return. Are there any fixes out there that have worked for anyone?
Thanks in advance for any comments or suggestions!
*** Update: I just re-paired my Voyager Pro + headset with my old HTC HD2 and was able to walk about 25 feet away from the phone (two walls in between) and had no static or disconnects. Must be the Amaze. ***
I've been using the Motorola S305, and I can be two rooms away, and still get good reception from the phone, so long as doors are open. Like every bluetooth headset I've used, getting my body between the phone and the headset is a problem (phone needs to be in a pocket on the same side of my body as the headset BT receiver). The quality of the bluetooth on this phone seems to be superior to that of my old N1. No complaints.
Thanks Dave. Are Bluetooth issues such as these hardware or software issues?
Get new earphones.
Sent from my HTC Amaze 4G using xda premium
I called T-Mobile and they said the bluetooth connectivity/range problem is a known issue for the Amaze 4G. HTC is currently working on a solution that will likely be resolved on the next software update.
Off I go to buy a set of wired earphones until they release it.
Curious--I wonder why I'm having no difficulties, then. I've connected the Amaze to my N1, the amaze to my ASUS Transformer, and the Amaze to my S305 headset, all with no problems.
Not all the profiles I'd like to see supported necessarily are (Can't get DUN to work), but I'm puzzled that there's apparently some problem.
It's interesting that your Voyager worked so well with the HD2.
On the Tmobile forums, there's certainly discussion:
http://support.t-mobile.com/thread/10520
So far I have talked on BT with no issues. I set the phone on my desk and I walk around my room without issues, distance is no more than 10 feet, but works without issues.
Get the latest updates for you phone. Delete the pairing with your Bluetooth then pair again. I have a Jawbone Era and my reception was horrible. My reception is much better now after updating and pairing again, although I still have a long delay between phone and Bluetooth.
Only issue I have is delay when making call. Recieving the call is fine
Sent from my HTC_Amaze_4G using xda premium
I have a hard time connecting to my car's bluetooth. I have to play around with the settings until it links up but that's such a hassle. Also, I noticed that after turning bluetooth on, I would sometimes lose signal. Weird..

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