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Hello, I just got a Thunderbolt through my work and I noticed the screen tends to wash out at angles. I had this same problem with my T-Mobile HTC Glacier or MT4G. It turned out to be 2 different vendors Sharp and Sony displays being used in this model. Once I got the good display it was a noticeable difference in the quality of the better display vs the bad one. Direct viewing from straight on is ok just as it was on the HTC Glacier. So I just wonder if anyone might have a good one and could post some pics to show.
Here is my original thread for the HTC Glacier with the Screen issues. There are some pictures and videos to compare the differences. I'm seeing some washing out at angles, especially around the clock digits where this problem is easily seen.
http://forum.xda-developers.com/showthread.php?t=863679
Here are some pictures of mine with the Sharp screen. The noticeable areas are the clock widget black areas where they flip.
I'd say it's possible. I'm sure they have more than one place that manufactures the devices. There's been some variability in the build quality of the devices, so it's not too far fetched.
I don't have a camera other than my phone to take pictures, though. It looks like a really good display to me and doesn't "wash out"
You're right there are two displays. I went to the store last week to compare my phone with the display. Because I used to have the mytouch 4g and it took three tries to get one with a nice display. So I was surprise, when I saw the display model and colors were not as vibrant as mine. Man did I get Lucky, first try and it's a winner.
This is interesting. I ran a "dmesg |grep panel" and it returned sharp. I wonder if anyone would get Sony.
Mine is noticeably worse than my MT4G that had the good screen.
Sent from my ADR6400L using XDA App
If you ask me, there is no doubt that there are two panels for this device. My first TBolt (which had several problems) had a really bad screen and I complained about it in another thread like this one. I had it exchanged and the new one is VERY much better. The first one was not crisp, colors were bad, looked blown out next to my DInc OLED. The replacement is crisp and the colors are beautiful.
I didn't get a chance to compare side-by-side, but everyone who had seen my first one, even my wife who is pretty oblivious about these things, would say that the new one is dramatically better.
boingboingbilly said:
If you ask me, there is no doubt that there are two panels for this device. My first TBolt (which had several problems) had a really bad screen and I complained about it in another thread like this one. I had it exchanged and the new one is VERY much better. The first one was not crisp, colors were bad, looked blown out next to my DInc OLED. The replacement is crisp and the colors are beautiful.
I didn't get a chance to compare side-by-side, but everyone who had seen my first one, even my wife who is pretty oblivious about these things, would say that the new one is dramatically better.
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Click to collapse
Thanks, could some of you with good screens do a dmesg in terminal and report if you have a sharp or Sony panel. Make sure you restart then immediately run the terminal and dmesg command. Mine is a sharp so I'm thinking it is the bad display. Also if you can post some pictures of the screen from the side at extreme angles.
I will try to take some pictures of mine and post them tomorrow.
Before some of you start stating your opinions about looking at the screen at angles, yes there are situations where you are viewing at angles. Also it has been proven at least in the MT4G with the bad sharp display that the colors are not as vivid as with the sony screen even when looking straight on.
Mine is made in Taiwan. If you have a good one post where it was made please.
Mine returned Sharp.. and the screen is much better than my OG droid and my wife's fasicnate. I can read this post at ~160ish degrees, sooo.. no idea
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dr_drache said:
Mine returned Sharp.. and the screen is much better than my OG droid and my wife's fasicnate. I can read this post at ~160ish degrees, sooo.. no idea
Sent from my ADR6400L using XDA Premium App
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Reading this board may not be enough to tell. I will be interested to see if anyone has a Sony screen to compare.
The point is, everything I do on this phone can be done at that angle, in relation to using the screen. Colors do not change, only the brightness, as to be expected from a gloss screen (and gloss screen protector).
I personally think that shows a quality screen.
Definitely not something to worry about.
FYI : I have my dpi set to 200 if that matters
Sent from my ADR6400L using XDA Premium App
Here are some more pictures which stand out more with green colors. You can really tell the difference as you tilt to angles and the deep green contrast is lost and it is hard to define the icons. The middle picture is taken from straight on and you can see the difference. I think on the Good Sony displays there will be no difference when looking from angles. I really suspect that the same display problems are following from HTC and the MT4G.
Is there any way to tell my looking at the hardware number what screen we have?
Forgetfull said:
Is there any way to tell my looking at the hardware number what screen we have?
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No I doubt it, we could never tell with the MT4G. The only one thing that seemed to hold true in the beginning was the ones made in China had a higher percentage of the good screens and more of the ones made in Taiwan had the more of the bad ones.
i have a sharp panel as well. i'm no connoisseur apparently because i think my screen looks just as good as my old incredible.
I have one made in taiwan and it is essentially flawless, only thing wrong with it is 2 very tiny dots of light leak which can only be seen in pitch black
bobsbbq said:
No I doubt it, we could never tell with the MT4G. The only one thing that seemed to hold true in the beginning was the ones made in China had a higher percentage of the good screens and more of the ones made in Taiwan had the more of the bad ones.
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Odd, mine is made in Taiwan, are all bolts produced there now?
dmesg says sharp panel, but I have no complaints about viewing angle or contrast after quite a bit of fiddling with it and trying to find something to whine about.
I have a sharp panel and it's better than the display model at my local store. I used to own a mytouch 4g, it took three tries to get a good display. And the good display was made in china. My TB is made in Taiwan.
This would explain why some claim to have gorilla glass style display that can't be scratched and others are getting scratches from car keys.
My first phone the digitizer went out after a drop out of the car (no glass broken or cosmetic issues just said touch panel- fail) and the second phone has light leakage not just at the bottom but at the corners too. There is a gap at the right corner for whatever to get into my phone.
I want to know if there is a different 'nicer' panel. It seems quite a few people are popping up with broken digitizers...
The phone I have is a Sharp lq043y1dx04
How do I know? Because I busted mine open to try and fix my broken digitizer. You can see pics and read the story in my post "Anyone want to see the inside of a thunderbolt?"
Still no replacements out there :-(
Digitizer or LCD
I have not taken this phone apart. But I did replace the digitizer on the HTC INC. The Digitizer is separate from the LCD in that phone. Does anyone know if the Digitizer is separate in the Thunderbolt? If so, it does not matter who the manufacturer of the LCD is.
I to agree with this thread that the digitizer on the Thunderrbolt is very easily scratched especially compared to the HTC INC.
Okay, I've read almost every article I could on this device and watched nearly every video on this phone. I previously owned a Mytouch 3g, Nexus One, and finally an Evo 4g since last year when it first came out. I just got my Evo 3D and I am so happy with the phone so far and with the way Sprint has handled everything. I traded in my Evo 4g for $150, paid only $16 at the desk (since I already paid the $50 preorder earlier). They cut for me a screen protector to wrap around the lens, which hasn't affected the picture quality whatsoever. They also sold me an otterbox and told me that whenever they get the official kickstand case, that they would call me up and do a straight up trade for it. They also called Sprint in for me and within 5 minutes, my account was given its one year upgrade back. I've had literally no hassles with Sprint or the phone at all.
The phone is hands down, the best phone I've ever handled. The 3D is NOT a gimmick. Maybe I'm just one of the lucky ones, but 3D did not hurt my eyes in the photos (have yet to try a video in 3D). The 3D is stunning, taking pictures with it brings the photos ALIVE. I was shocked at how well it worked considering the fact that I had tried a Nintendo 3DS at Target and had to look away since it was giving me a huge headache. The viewing angles aren't great, but who cares? It takes two seconds to find the "sweet spot" and once you do, the pictures seriously come alive, I can't express how awesome it is to see your friends or landmarks pop out at you. To me, the 3D is not a gimmick, and it's totally going to change the 3D market when these and other handsets start selling.
Picture quality is about the same as the og Evo, but the software kicks ass and makes it far more enjoyable to use than the Evo 4g. You have a lot of tweaking you can do inside the native camera app, so if colors or sharpness don't work, its a quick and easy adjustment, and they even threw in various camera modes to let you be a little more creative with your photos.
The UI is smooth and lag-free. After running my Evo for several months on CM7, myn's warm, and several other roms, I got tired of the browser lag and sd card lag. Not the case with the 3D so far. No slow down, not even with live wallpapers (which I personally enjoy) or going through my sd card. Signal strength is about the same with my old Evo, I really don't get where the bad reviews get this from.
All in all, I was very pleased with Sprint's customer service, and the power of this phone. I can't wait to root it and see what this phone can REALLY do.
How is everyone's 3D quality on there phone? I tried it out for a bit on mine yesterday and wasn't really too impressed. I though object were to appear as if they are jumping off the screen instead it's more like a holographic image. I do have an invishield screen protector on my device and had it on since I left radio shack yesterday.
I just want to get someone elses opinion on the 3D quality before I remove my screen protector and returning back to radio shack claiming my device is defective.
The 3d is great to me. I think the whole "jumping off of the page" not happening is part "high expectation" and part "videos not that way yet."
I watch many YouTube videos in 3d and only one seemed to come out of the screen -- some guy reaching out with a knife. It was the only video where it looked like his arm came right out the the phone, but the rest of the tricks he did didn't seem to come out, just kinda holographic like you said.
with this type of tech(glasses free) its more of a depth of field than stuff jumping off the screen...Kind of hard to do that with out the barrier on your face(glasses)
I think the 3D in this device is a beautiful feature and no where near as bad as the reviewers make it out to be...Gimmick?Sure,but i can tell you i'd rather have it than not.
stylz3 said:
How is everyone's 3D quality on there phone? I tried it out for a bit on mine yesterday and wasn't really too impressed. I though object were to appear as if they are jumping off the screen instead it's more like a holographic image. I do have an invishield screen protector on my device and had it on since I left radio shack yesterday.
I just want to get someone elses opinion on the 3D quality before I remove my screen protector and returning back to radio shack claiming my device is defective.
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Click to collapse
Nothing wrong with your phone, most of the items will appear more internal. I have found some videos that do pop out at you though. On youtube there is a jaws 3d video and it pops out of the screen. It is definitley harder to adjust your eyes for the ones that pop out but once you lock in it is way cool!
Most videos or made to show off depth and not the over the top effects you speak of
Bussin Caps from my 3D shooter
Try this one just awesome!!!
I had to share this one. Really shows how good this 3D can be.
http://www.youtube.com/watch?v=StD8W9v5FaI&feature=youtube_gdata_player
Hey guys, I recenty activated my backup 3D because my primary somehow got a deep scratch in the screen (so much for gorilla glass...) the phone is brand new and had hboot 1.5 and got it downgraded to 1.4. Well on the stock I noticed a brighter portion of the screen and it looks almost like a bubble, the middle of the screen looks great but when using a app with a dark background there is a bright ring around the whole edge of the screen (maybe .25 inches around the whole screen) and I am not sure what to make of it. Has anyone else had this kind of problem?
I had this problem on my evo 4g, although it doesn't pose any sort of issue with the phone, its a stress mark. They occasionally happen in your pocket where something has pushed down on the screen.
Other than it being an eye sore, there's nothing wrong with the screen.
(Sprint store informed me in my situation that since my screen was too perfect they would only replace it if I was OK with having a sub-par used screen with scratches.
No Fox you can reemplace screen to Fox however actually uf it os too annoying
Hit the thanks Button if i Helped
Dubs devious said:
I had this problem on my evo 4g, although it doesn't pose any sort of issue with the phone, its a stress mark. They occasionally happen in your pocket where something has pushed down on the screen.
Other than it being an eye sore, there's nothing wrong with the screen.
(Sprint store informed me in my situation that since my screen was too perfect they would only replace it if I was OK with having a sub-par used screen with scratches.
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Not sure how that's possible because it is a new phone and has never been activated. Kind of sucks because I am very OCD with my electronics and that scratch in my other screen came from no where and it really pisses me off... Guess I just have to live with it or go back to the scratched screen.
I thought this phone had Gorilla Glass? I never had a screen protector on my OG Evo and that thing went through hell without a single scratch...
I thought the same thing about my evo 4g, apparently it just happens. My 4g was only a week old when it happened.
I'm so OCD about my phones they have a dedicated pocket that nothing else goes in to, I wont activate my phone without a screen protector, and I wont go more than a week without an otterbox case lol. Stress marks were a mystery to me as well
So I went into AT&T today with a view to getting the M8.
The M8 was along side the S5 and I though it strange that the screen on the S5 was so much brighter than the M8.
I went into the M8 settings to set the brightness to maximum but found it was already set.
As I turned the phone slightly sideways it suddenly got brighter.
I wear polarized glasses and in their wisdom HTC have made the polarizing of the display such that it is very dim when held in portrait mode.
This is not the case with my vivid or any other HTC phone I have owned.
Damn, I was so looking forward to getting the M8 but this of all things would be a deal breaker for me.
samsat said:
So I went into AT&T today with a view to getting the M8.
The M8 was along side the S5 and I though it strange that the screen on the S5 was so much brighter than the M8.
I went into the M8 settings to set the brightness to maximum but found it was already set.
As I turned the phone slightly sideways it suddenly got brighter.
I wear polarized glasses and in their wisdom HTC have made the polarizing of the display such that it is very dim when held in portrait mode.
This is not the case with my vivid or any other HTC phone I have owned.
Damn, I was so looking forward to getting the M8 but this of all things would be a deal breaker for me.
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Click to collapse
It's not that great out doors either
Sent from my HTC One_M8 using xda app-developers app
Hah, wow very interesting they did indeed polarize the display. Just went and tested myself. Being in Seattle doesn't lend itself to wearing sunglasses often but sure enough rotating the phone to landscape changes the effect.
Oh and outdoor usage isn't bad Imo just take off automatic brightness and Max it out and you're good. Automatic brightness on every Android phone I have owned has been nothing short of garbage lol. So manual adjustment is the way to go. Sorry you decided against the M8 it's a hell of a phone (coming from someone who switched from the S4)
Sent from my HTC One_M8
TheEmpyre said:
Hah, wow very interesting they did indeed polarize the display. Just went and tested myself. Being in Seattle doesn't lend itself to wearing sunglasses often but sure enough rotating the phone to landscape changes the effect.
Oh and outdoor usage isn't bad Imo just take off automatic brightness and Max it out and you're good. Automatic brightness on every Android phone I have owned has been nothing short of garbage lol. So manual adjustment is the way to go. Sorry you decided against the M8 it's a hell of a phone (coming from someone who switched from the S4)
Sent from my HTC One_M8
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Yes, it's a great pity. I have owned HTC devices for the last 7 or 8 years at least.
I have +2 magnifiers built into the bottom my sun glasses that I use everyday for driving and very often when I am out fly fishing.
I just happened to dash into the store this morning wearing them instead of my readers.
I would have been really unhappy if I only discovered this post purchase.
There might be two manufacturers for the screen? I've seen a few threads like this now.
I have no issues with any of my polarized sunglasses. Two are Maui Jim and one pair of Raybans.
I used my M8 today in the bright sun. I had no trouble seeing the screen at all. I don't wear glasses and have perfect vision though . It's much better than the AMOLED was on my Note 2.
Moose3 said:
There might be two manufacturers for the screen? I've seen a few threads like this now.
I have no issues with any of my polarized sunglasses. Two are Maui Jim and one pair of Raybans.
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Click to collapse
Interesting. I think the other threads have been to do with color saturation/contrast issue variance between batches of M8's.
I think what we are dealing with here is not the display itself but the protective glass over it or a laminate which may have been applied to it.
My Vivid does not suffer from this problem at all. It would be interesting to get HTC's comment on this.
Try different sunglasses. 3 different types of polarization mostly. Horizontal, vertical, and circular. Let's say the screen is horizontally polarized and the glasses are vertical, that would yield a very dim screen. Just try turning your glasses 90° and see if that works. Instead of blaming the phone, blame your glasses, or both
Sent from my HTC One_M8 using xda app-developers app
Same prescription sun glasses work fine with all my other HTC's, Iphones, Samsung and others.
They don't work fine with the M8. What conclusion would you draw?
I was just in touch with HTC "technical" support to see if there could maybe be an issue with some screens and not with others.
I cut and paste my OP for them to read. This was their response:-
"The brightness on the phone by default is set to Auto-Brightness, which actually adjusts the brightness based on the lighting in the area at the time. Depending on where you are and how much light, the screen will be dimmer or brighter."
I had already explained that the brightness was set to max and not auto, and asked if he understood how polarizing works:-
"I'm sorry, but all I can say is that the screen is designed so that it can be viewed from nearly any angle. As such, the screen very thin against the body of the phone. Which could interfere with the polarization effect."
"I'm sorry? the M8 is available in different colors. But the screen is always the same"
Today I popped into and looked M8's at both Best Buy and AT&T.
Neither had the polarizing issue that has been reported by others here and elsewhere on the web.
I took more time to compare the M8 and S5 side by side. The S5 does appear to have more usable screen space and it also has a few other things going for it. However the cover over the charging port will drive me around the bend specially having to access it every day. It is not easy to open at all unless you have long nails. Wireless charging would not work for me as I will put the phone in a rugged protective case.
So, I guess it's the M8 for me and a continued loyal HTC owner!
samsat said:
Today I popped into and looked M8's at both Best Buy and AT&T.
Neither had the polarizing issue that has been reported by others here and elsewhere on the web.
I took more time to compare the M8 and S5 side by side. The S5 does appear to have more usable screen space and it also has a few other things going for it. However the cover over the charging port will drive me around the bend specially having to access it every day. It is not easy to open at all unless you have long nails. Wireless charging would not work for me as I will put the phone in a rugged protective case.
So, I guess it's the M8 for me and a continued loyal HTC owner!
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My phone doesn't polarize either, with out without sun glasses, if that is what the OP meant. It might have been an issue with the in store unit? Wouldn't be the first time I've seen issues with in store phones.
Just got 2 M8s from T-mobile last week. Mine has the polarizing issue and my wifes does not.
As far as the color issue in other threads they both seem to be on the cooler side as they look identical without polarizing sunglasses on.
My guess is they have two versions of screen filters, one vertical and maybe one circular. I think most phones are circular these days since they do not affect sunglasses which I believe are mostly if now all linear polarized. I have a circular polarizer for my camera lens i will play with tonight to see what I can come up with.
Probably going to try and exchange this phone in store to get one that I can see while I have glasses on. It makes navigation useless with this issue.
I used my M8in the bright sun. I had no trouble seeing the screen at all
samsat said:
So I went into AT&T today with a view to getting the M8.
The M8 was along side the S5 and I though it strange that the screen on the S5 was so much brighter than the M8.
I went into the M8 settings to set the brightness to maximum but found it was already set.
As I turned the phone slightly sideways it suddenly got brighter.
I wear polarized glasses and in their wisdom HTC have made the polarizing of the display such that it is very dim when held in portrait mode.
This is not the case with my vivid or any other HTC phone I have owned.
Damn, I was so looking forward to getting the M8 but this of all things would be a deal breaker for me.
Click to expand...
Click to collapse
M7 was the same way.
Solution: Don't hold your phone in landscape when wearing your polarized sunglasses. Easy enough fix for me.
samsat said:
Same prescription sun glasses work fine with all my other HTC's, Iphones, Samsung and others.
They don't work fine with the M8. What conclusion would you draw?
I was just in touch with HTC "technical" support to see if there could maybe be an issue with some screens and not with others.
I cut and paste my OP for them to read. This was their response:-
"I'm sorry? the M8 is available in different colors. But the screen is always the same"
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Click to collapse
I wouldn't be so sure, check this out :
https://www.youtube.com/watch?v=0osrpESuFkQ
Slap any descent screen protector on it ( not sure about the glass ones, but the normal ones from SPIGEN I know work ) and it will correct it. Had the same issue when I mounted my N7 in my car in landscape mode, could not see it when i had my glasses on. Slap on the screen protector and it was clear as day.
Just tested my M8 by laying a second protector still in the package for an S4 over it, and tada.. i can see it again with glasses
rkennison said:
Slap any descent screen protector on it ( not sure about the glass ones, but the normal ones from SPIGEN I know work ) and it will correct it. Had the same issue when I mounted my N7 in my car in landscape mode, could not see it when i had my glasses on. Slap on the screen protector and it was clear as day.
Just tested my M8 by laying a second protector still in the package for an S4 over it, and tada.. i can see it again with glasses
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Can you specify which spiegen protector you're referring to, there are several on amazon and this issue is driving me nuts.
Try these. I had an extra s4 one, it was in the blue package. I would imagine any descent one would work though. For those not seeing the issue, make sure your glasses are polarized. If you don't see it, turn the phone 90 degrees and it will show. Happens to Any device. All glasses, that are polarized, are polarized horizontally to avoid reflection glare. IPads all do the same etc etc etc.... Google polarization and how it works for why.... I'll let the experts describe it
http://www.spigen.com/brands/htc/all-new-htc-one-m8-screen-protector-steinheil.html
rkennison said:
For those not seeing the issue, make sure your glasses are polarized. If you don't see it, turn the phone 90 degrees and it will show. Happens to Any device.
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Only LCD devices. Far as I know, AMOLED devices do not display any change due to polarized glasses. Polarizing filters are used in LCD screens, its a requirement of how they fundamentally work. AMOLED screens don't require/use such filters.
Thanks to rkennison I can confirm the following protector will solve the issue: Spigen® HTC One M8 Screen Protector Clear Steinheil [Ultra Crystal]... http://www.amazon.com/dp/B00IF5B18M/ref=cm_sw_r_udp_awd_ihbBtb10WGCSZ
Sent from my HTC One_M8 using XDA Free mobile app