[Q] Phone getting switched off - XPERIA X10 Q&A, Help & Troubleshooting

My Xperia X10 is not working properly. The phone charges the battery but does not show the battery level and turns off. It was working fine until last use. I don't know what happened to it. Except this problem i am sure all the other functionalities will work fine. Pls note: It works well when the Charger is connected.
Can anyone tell me what possible problem could have occurred and at max how much would i need to spend to fix it.

What rom are you using? If you are running SE stock firmware, just run repair software via SEUS or PC Companion. It will wipe data, so backup first.
Also, could be the battery.

Related

Facing a really annoying problem of automic rebooting. Badly need HELP!

I am facing a very annoying problem: my x10 mini(unrooted) automatically gets restarts.
Some of the days it works fine. But once it gets restarts then it restarts atleast 3-4 times a day. I have tried to reinstall the android firmware but still the problem prevails. I keep the phone memory at 21-22MB level, is the problem because of this( But I want to tell you 1 thing that I bought the phone in november and in feb end my phone was not switching on ,then I went to SE service centre they reinstalled the firmware and the problem was solved. Since then I am facing the problem of rebooting, before that it worked fine. I used to keep the phone memory around 2mb in the initial days of purchasing and it worked fine even in 2mb so I guess low phone memory is not a problem. I rooted my phone in november but when service centre employee reinstalled the firmware then I lost rooting.i.e. Now my phone is unrooted). Can the problem be because of SIM card or SD Card(corrupt files which I am aware of) or it is because of some other reason?
I dont want to go to the service centre because I feel that they will just reinstall the firmware which I already have done. It would be great if you could tell me any solution. If not the solution then a user friendly and so technical language using app which show the log of my phone so that I can figure out what happens in the system. But I really want a solution. Please guys help! Hope you guys would bring all your experience into play and help me.
Sent from my E10i using XDA App
Well ..people will need some more specific info ..like are you on the latest SE update ? what programs did u install (seems u did install quite a few as ur phone memory is ~22 MB ). Anything you noticed when it reboots ? Like while doing some operation or running something in particular when this reboot happens ?
Why dont you do a fresh flashing of the latest update through SEUS (not PC companion) and then just stick to the stock ROM (without installing anything else) for 7-10 days and see how it behaves ?
You can always take a backup of ur essentials like SMS and contacts (if you are not syncing ur contacts with google ) before you flash using SEUS.
There are ways to check the logs (using logcat ) but not sure how much effective it might be as u might not be in a position to check logs everytime when your phone reboots.
Hope this helps. Really there was very less inputs available for giving any solution.
I am having the latest android firmware. I updated the android firmware by downloading a firmware file avaible on the sony's website, I don't know what it is called but I surely didn't used pc companion for updating. There is no specific app which I am using when it restarts.
I will give any necessary info which will help you to suggest a solution.
Sent from my E10i using XDA App
you cannot just download a firmware from SE site ..it can be done only by two ways one via PC companion and the other by SE Update service. (SEUS)
And yes , it would be better to reflash through SEUS . It does seem that you have installed lots of things ..better forget them now and just use the stock ROM from SE.

***attention*** downgrading to root

I had android version 2.3.4 (.238) and tried to downgrade to 2.3.2 so that I can root my phone and this caused the 0% battery problem( Neo shuts down automatically,it can't charge.)
I tried digging into the problem and it looks like now it is a hardware problem.
Other users have reported that the only solution they found was to change the mobo to a new one.
SO, WATCH OUT!!!!!!!!!!!!!!!!!!!!
ps: tried to flash to a bunch of other fw, nothing worked.tried recovery,nothing.
I tried almost every possible way I could find out there(web), and NOTHING, I repeat NOTHING worked. So be very careful if you want your Neo safe.
I'm lucky that don't have this problem, it can fix by unplug/replug the battery in my case, after OTA update.
But if the problem make it unable to boot up, I think can take the reference of the DEFY no battery issue.
http://forum.xda-developers.com/showthread.php?t=892026
NOT tested (it's only tested on the DEFY of course), but I think it can let you "continue the testing".

[Q] [HELP] XPeria Mini Pro SK17i Turn Off Automatic and Reboot again

hi all.
i have a problem on my xperia mini pro.
i dont know whats wrong.
when i lock my phone, and i want to turn it on back, it is turn off and suddenly the S.E logo appears.
seems like rebooting back.
sometimes when i make the screen timeout for 30minutes, it will also turn off by itself and restart back by itself. sometimes it goes off and no reboot back.
i have search on XDA and found that few problems like mine.
i try few solution like take out the battery, uninstall apps which maybe make my phone turn off.
i also reflash my phone to 2.3.3 and also reflash back to 2.3.4. it just goes the same. my warranty have void as i have unlock my bootloader.
i just dont root my phone yet as i think rooting my phone doesnt help this problem.
someone can help me? i really miss my phone like the old days to tweeting and facebooking without any turn off and reboot by its own.
Did you try a factory reset? This may fix your problem. But rooting could possible help.....
Please hit the thank you button if i helped!
techno-update said:
Did you try a factory reset? This may fix your problem. But rooting could possible help.....
Please hit the thank you button if i helped!
Click to expand...
Click to collapse
i've done the factory reset before. seems like it does not really help much.
not trying to root yet coz i dont think rooting can solve the problem
Does it make any difference if you start the phone with the charger plugged into it?
...or even without the SIM card or SD card? Any difference at all?
-Markus
Sony Ericsson Answers Team
Markus-SEAnswers said:
Does it make any difference if you start the phone with the charger plugged into it?
...or even without the SIM card or SD card? Any difference at all?
-Markus
Sony Ericsson Answers Team
Click to expand...
Click to collapse
I bought the phone over from bobo. And yes it does make a difference.
This problem does not occur whenever the phone is plugged in. However while running on battery, if I leave it be and once it goes into standby, it would not turn on again.
Seems to me it went into sleep of death.
At the moment, I have no idea how to fix it. But I've found a workaround by keeping the CPU on when the display is off by using wake_lock. However this workaround is a little battery consuming.
ranmaru90 said:
I bought the phone over from bobo. And yes it does make a difference.
This problem does not occur whenever the phone is plugged in. However while running on battery, if I leave it be and once it goes into standby, it would not turn on again.
Seems to me it went into sleep of death.
At the moment, I have no idea how to fix it. But I've found a workaround by keeping the CPU on when the display is off by using wake_lock. However this workaround is a little battery consuming.
Click to expand...
Click to collapse
bro i have this problem before, what im doing before was playing music on mute for it not to turn off NOT until 0.62 FW came out and the problem was solved, it doesnt turn off on stock 0.62 fw and stock 2.3.4 but the screen when locked automatically turns on and off multiple times, its annoying..really so i decided to unlock my bootloader, flashed rooted 0.62 FW from here http://forum.xda-developers.com/showthread.php?t=1440161, turning on and off phone and screen solved, flashed its respective ROM http://forum.xda-developers.com/showthread.php?t=1373435, and now my phone is so stable and having no more problem.
i think the only problem i noticed just now is the back button (its not really a button) and the option button's light is turning off and on while screen is on. but thats better than your phone turns on and off or your screen.
i hope this helps.
smxaz61 said:
bro i have this problem before, what im doing before was playing music on mute for it not to turn off NOT until 0.62 FW came out and the problem was solved, it doesnt turn off on stock 0.62 fw and stock 2.3.4 but the screen when locked automatically turns on and off multiple times, its annoying..really so i decided to unlock my bootloader, flashed rooted 0.62 FW from here http://forum.xda-developers.com/showthread.php?t=1440161, turning on and off phone and screen solved, flashed its respective ROM http://forum.xda-developers.com/showthread.php?t=1373435, and now my phone is so stable and having no more problem.
i think the only problem i noticed just now is the back button (its not really a button) and the option button's light is turning off and on while screen is on. but thats better than your phone turns on and off or your screen.
i hope this helps.
Click to expand...
Click to collapse
I've done this too. Flashed the same kernel, and the same ROM as you did. But the problem still prevails in my phone. I still have to keep control of wake_lock to prevent CPU from sleeping while the display is off.
Btw, when I flashed the kernel, under my "About" in the settings, it still says .58 instead of .62.
ranmaru90 said:
I've done this too. Flashed the same kernel, and the same ROM as you did. But the problem still prevails in my phone. I still have to keep control of wake_lock to prevent CPU from sleeping while the display is off.
Btw, when I flashed the kernel, under my "About" in the settings, it still says .58 instead of .62.
Click to expand...
Click to collapse
you mean in the Settings>About Phone> in the build number it should have HYBROM V9 by boof not the kernel name like .58 or .62 if you flashed the kernel and rom correctly.
disable lockscreen
Try to disable your lockscreen in the settings menu. Maybe that helps
My phone have the very same problem.
Any good new?
I've tried the factory restore. Didn't solve the problem.
so....no solutions yet!!??!
Xperia Mini pro (SK17i) Keep on rebooting
Markus-SonyXperiaSupport said:
Does it make any difference if you start the phone with the charger plugged into it?
...or even without the SIM card or SD card? Any difference at all?
-Markus
Sony Ericsson Answers Team
Click to expand...
Click to collapse
Hi ,
I am also facing the issue with phone from last week, I tried without memory card , without SIM and even change them to, I though it was software issue so I reloaded it from Sony Tool but still the same issue, cant use my phone at all until or unless I plug it on raw power. Its working fine on charging mode but with Battery its not at all working. Not sure whats wrong with it.
Could you please guide me on it, what I need to do , is it hardware issue? or related with software?
Already wiped and restore the phone as well.
Tried battery replacement as well but its not at all working.
Regards | Krishna
kcjoc.joshi said:
Hi ,
I am also facing the issue with phone from last week, I tried without memory card , without SIM and even change them to, I though it was software issue so I reloaded it from Sony Tool but still the same issue, cant use my phone at all until or unless I plug it on raw power. Its working fine on charging mode but with Battery its not at all working. Not sure whats wrong with it.
Could you please guide me on it, what I need to do , is it hardware issue? or related with software?
Already wiped and restore the phone as well.
Tried battery replacement as well but its not at all working.
Regards | Krishna
Click to expand...
Click to collapse
hi, i'm facing the same problem last night. have you try to change the battery?
my sony xperia mini pro keeps on restarting
hey...i am having the same problem.. it has jst been 2 days since i upgraded it to ice cream.. n it keeps in restarting.it show screen for 3 second and the lights dims out n restart..i did on it without sim and memory card..still it keeps on restarting..any help please

[Q] Multiple S2 issues since ICS upgrade

Hi everyone,
My apologies if these issues can be solved by searching, I have tried and have spent many days already trying to sort out these issues then more keep arising.
Issue #1: Battery drain
I have the dreaded Android OS/kworker/wakelock bug - I'm losing 100% battery life within 6 hours and there seems to be nothing I can do about it. I'm planning on doing a full wipe of the phone and trying a reinstall of the OS to see if this solves the issue - but that brings me to issue #2
Issue #2 - Phone is not connecting to PC via USB
I am trying to do a backup and obviously flash my phone once the backup is done with the stock ROM for my phone (I am running a stock ROM at the moment but a clean version rather than the one from my provider loaded with rubbish) - http://forum.xda-developers.com/showthread.php?t=1602579 - the phone will not connect to the PC via Kies USB, it is charging via the USB but Windows reports "Driver installation failed" when it attempts to install the USB drivers to use the phone in mass storage mode.
I have tried in debug mode (it's on right now) if anyone was going to ask that.
Currently running 4.0.3 Official
Download mode DOES work and drivers install fine (Odin gives yellow box)
I have tried uninstalling and reinstalling KIES
Going to see if I can connect it via Wifi now to try and get all my stuff off - even if it is slowly :/
Thank you everyone for any help - I am rather upset that my phone which has worked perfectly up until now has suddenly gained 2 major issues at once - one of which cancels out me sorting out the other :<
i had similar issue,
uninstall kies, install USB drivers ONLY... restart
try different usb cables, make sure MTP is enabled if ur using a custom rom, on resurrection before 1.5 you had to run a few commands in terminal, thats what made it work for me!
Thank you for the information - I'm uninstalling KIES now - how do I just install the USB driver without installing KIES? I just tried reinstalling KIES again and had the same problem. Windows just fails to find any drivers and reports a failure to install the device. Which makes no sense because Samsung drivers are installed - Windows seems to be insistent on looking on Windows update, in preconfigured folders and then giving it a big red cross
http://dl.dropbox.com/u/34590193/SAMSUNG_USB_Driver_for_Mobile_Phones.exe
Hope this helps.
Thank you for that - I'm about to try a full wipe and see if that does anything for me.
Also on your PC go to Computer/Properties/device manager. Connect your samsung phone via USB. uninstall the samsung driver.Unplug your usb then plug it back in.
reinstall the drivers.
I was having these issues on the official Rom so I flashed resurrection Remix v1.5 (ics 4.0.4) and problem solved... If you have charged only one cycle I recommend you try some more...
Sent from my GT-I9100 using Tapatalk 2
Sent from my GT-I9100 using Tapatalk 2
Doing the full wipe did seem to solve the Android OS bug - until I unplugged it from the charger this morning and after 13 minutes I'm sitting on 88% battery CPU Total is 33m 19s and Keep awake is 12m 25s so once again kernel wakelocks are keeping it from deep sleep and draining the hell out of the battery.
I have just uninstalled ANY app on the phone that says "Able to prevent phone from sleeping" that I can uninstall in the hope that it's something simple.
Going by the fact I just did a reboot and already Android OS is using 83% battery - I don't think so.
The strange thing is that for about 2 weeks ICS was working perfectly - then with no warning at all it started draining the hell out of the battery with kernel wakelocks and for the life of me I can't figure out why.
Maybe I'll downgrade to GB and see if it helps.
Did you solve issue 2 so that issue 1 can be resolved. If you did then from recovery do a full wlpe, ie data/factory reset, delvik cache, battery stats. Then format system in mounts & storage. Install original gb firmware from Odin.
Sent from my GT-I9100 using xda premium
Hi all - thank you for the help thus far. I have an update:
I have downgraded the phone to my carrier's official 2.3.6
Neither issue is solved, Odin will see the phone if I boot it in download mode but Windows will not see it at all. I did a backup of all my data over Kies Air though and have done several wipes which were needed in order to downgrade to 2.3.6
The phone is still draining within 3-4 hours from a 100% reported charge. If I plug the phone into USB on the computer it reports as Charging (AC) which I found odd - since it used to say Charging (USB). I'm wondering if the battery is not getting a full charge since it's not being charged at full voltage but thinks it is?
I now have a new issue I didn't have when I previously ran 2.3.6 - the screen turns itself on and if I try to turn it off by pressing the power button it freezes, reboots and then repeats the same again.
I have done about 15 wipes so far, I've used 6 different MicroUSB cables and reflashed 2.3.6 7 times already - at this point I'm really over it since the phone is just unusable and I'm assuming there MUST be a hardware fault somewhere so I'm thinking I'll have to send it in for service and be without it for at least 2 weeks.
I'm rather frustrated by this whole thing because none of it makes sense. I've been told by the service guys to reflash right back to the branded 2.3.3 that shipped with the phone to see if that solves the problem and if not, to send it in.
If anyone else has any idea what I can do to fix this please let me know - it would be very much appreciated so I don't have to be without it for a minimum of 2 weeks :<
Phone is currently sitting next to me charging off USB - I just pressed the power adapter since again the screen was stuck on and it shut itself off. It now has the usual picture of the battery on the screen with the white dots moving underneath.
Another update:
Just did yet another wipe and for some reason this time the CSC comes up instead of coming up as unknown, and initially Windows detected it when I plugged it in via USB - then promptly said the device was unplugged a second later.
Got it charging now, but so far haven't seen the screen turn on randomly so it could just be that the problem of battery usage is solved, by downgrading from ICS to GB
I still suspect the USB port may be faulty since it's still not working within Windows (it does say MTP Connected though) but it still says "Charging (AC)" in the Settings -> About menu.
You need to try another PC or laptop. Also have you tried downgrading to 2.3.3.
Do a full wipe. If downloading the 2.3.3 firmware from Samfirmware, download the flash program too. Then try putting the recomended .pit file into odin.
Sent from my GT-I9100P using Tapatalk 2
Edit: Scratch all that - I just downgraded completely to 100% stock original shipped 2.3.3 carrier branded bloatware firmware and it appears in Windows straight away without any issues. This is really quite annoying >_< but I guess I'm stuck on 2.3.3 for now since it works or risking the ICS upgrade to 4.0.3 again and just downgrading again if the poop hits the proverbial fan.
Thank you everyone for your help - I still suspect the USB port may be bad but at least it's working for now. Please feel free to close the thread mods.
Update: For those that are interested - I have now upgraded to ICS again and it's working perfectly. Which is really odd and makes no sense. But for those interested:
I was running 4.0.3 unbranded (OPS but with XEU CSC) XXLP8 - USB not working, battery draining in 4-5 hours, USB detects as AC for some reason
Downgraded to 2.3.6 Unbranded (XSA) - USB detecting on phone and saying connected, CSC coming up as unknown but format fixed this. Drivers not installing in Windows for Kies or MTP - suspected USB port
Downgraded to 2.3.3 Branded (OPS) - This was what shipped with my phone, USB started working with MTP, pops up in Windows no problem - CSC working
Upgraded to 4.0.3 unbranded (XSA) - Still working with MTP in Windows without issue. Battery drain seems to be solved as well but we'll see.
USB when plugged in is now detecting in settings -> about phone as Charging (USB) again as well.
I have no idea what the hell happened, I've done so many wipes the last few days and everything else it just all makes no sense (speaking of which I haven't done a wipe since I upgraded from 2.3.3 to 4.0.3... I should probably do that) and for whatever reason downgrading all the way back has solved it. Thank you again everyone for trying to help, I guess it's just one of those weird issues that noone can explain :/

[strange issue]Charging & Pc Connectivity problems on all roms except Legacy xperia

[strange issue]Charging & Pc Connectivity problems on all roms except Legacy xperia
Hi all,
I have been experiencing strange issues on my lww which i couldnt understand. The issue is at first i had 100% percent charging problem which i resolved by flashing non stock based kernel (mesa). but after that when i connect charger sometimes it doesn't charging, i had to reboot the phone to charge it. and offline charging doesnt work even if its supported by rom and kernel.
But yesterday i changed rom from legacy xperia to stock rom and after that i couldnt charge my mobile but the charging led is working, i tried several other rom but none of is working, so i changed back to legacy xperia rom, surprisingly it works. i dont which causes it and how to resolve it.
And another problem is i cant connect my phone with pc except when im in sjb rom but i can connect by fastboot and flashmode.
please someone help me..
Thanks.

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