Related
I want to know if anyone else is having this strangeness before I call VZW;
Without moving an inch my signal goes from 2 bars of 4G to 2 bars of 3G and then back again. I set the phone down and wait a couple minutes and it jumps to 4G again. Very sporadic.
When I run Speedtest sitting at my desk showing 4G I get 6.5MB down and 25+ Up. Then, 3 seconds later when it jumps to 3G I am getting less than 1mb down and 500k up.
I have powered down, pulled the battery and held power button, the powered back on. (Several Times) Same results.
So far it's only inside my building so it could very well be environment related. I just want to toss it out there and see if I am the only one.
Thanks!
compnird said:
I want to know if anyone else is having this strangeness before I call VZW;
Without moving an inch my signal goes from 2 bars of 4G to 2 bars of 3G and then back again. I set the phone down and wait a couple minutes and it jumps to 4G again. Very sporadic.
When I run Speedtest sitting at my desk showing 4G I get 6.5MB down and 25+ Up. Then, 3 seconds later when it jumps to 3G I am getting less than 1mb down and 500k up.
I have powered down, pulled the battery and held power button, the powered back on. (Several Times) Same results.
So far it's only inside my building so it could very well be environment related. I just want to toss it out there and see if I am the only one.
Thanks!
Click to expand...
Click to collapse
LoL, I feel your pain. It's the building you're in. I was thinking the same thing. As soon as I step outside, it's 4G central. You're not going crazy or anything.
When I'm on the edge of 4G coverage, mine does the same thing.
So far, when I'm at work is when I have that problem. It's quite annoying actually. Every other building seems to be fine outside of where I work.
WINGZERO619 said:
So far, when I'm at work is when I have that problem. It's quite annoying actually. Every other building seems to be fine outside of where I work.
Click to expand...
Click to collapse
Better get a new job then.
jords12 said:
Better get a new job then.
Click to expand...
Click to collapse
You ain't lying! I was like WTH! I honestly thought I broke the thing until I started walking out of the building. Kinda sad that it doesn't really work indoors at work. Like you said, time to get a new job... not yet, I like what I do lol!
When I'm in an edge of 4G area I notice it doing the same thing, it has having a hard time deciding what to do. Rebooting or putting in airplane/taking airplane off seems to fix it
Thanks folks! Glad to know it isn't just me. I did notice it happened when I was at the gym too. But in the car, truck or outside... Epic Awesomeness!
Always good to know I am not crazy, or at very lest not alone in my insanity.
Sent from my ADR6400L using XDA App
compnird said:
I want to know if anyone else is having this strangeness before I call VZW;
Without moving an inch my signal goes from 2 bars of 4G to 2 bars of 3G and then back again. I set the phone down and wait a couple minutes and it jumps to 4G again. Very sporadic.
When I run Speedtest sitting at my desk showing 4G I get 6.5MB down and 25+ Up. Then, 3 seconds later when it jumps to 3G I am getting less than 1mb down and 500k up.
I have powered down, pulled the battery and held power button, the powered back on. (Several Times) Same results.
So far it's only inside my building so it could very well be environment related. I just want to toss it out there and see if I am the only one.
Thanks!
Click to expand...
Click to collapse
Same thing happened to me yesterday, although slightly more weird.
I was happily tethering away at the office on a nice strong, fast 4G signal for a few hours, then all of a sudden data dropped out completely. Restart the phone and it only shows 1TTX, but eventually flickers up to 3G, but won't go back to 4G despite numerous reboots. Eventually it settled back down to 4G and all was well.
I guess it was some kind of tower problem, as my location doesn't appear to be anywhere near a non-4G area (see map below). The area my office is in (near the 405 fwy and Van Nuys Airport) has excellent maximum speed coverages by AT&T and even T-Mobile; it would be shocking to me to learn that VZW in the same area isn't full 4G (it's not as map shows).
Hopefully this was just a fluke, but it has me nervous and I'll be keeping an eye on the performance during my 30 day test period.
distortedloop said:
Same thing happened to me yesterday, although slightly more weird.
I was happily tethering away at the office on a nice strong, fast 4G signal for a few hours, then all of a sudden data dropped out completely. Restart the phone and it only shows 1TTX, but eventually flickers up to 3G, but won't go back to 4G despite numerous reboots. Eventually it settled back down to 4G and all was well.
I guess it was some kind of tower problem, as my location doesn't appear to be anywhere near a non-4G area (see map below). The area my office is in (near the 405 fwy and Van Nuys Airport) has excellent maximum speed coverages by AT&T and even T-Mobile; it would be shocking to me to learn that VZW in the same area isn't full 4G (it's not as map shows).
Hopefully this was just a fluke, but it has me nervous and I'll be keeping an eye on the performance during my 30 day test period.
Click to expand...
Click to collapse
This is very similiar to what happened to me last night at a restaurant around 8:30pm in Tustin CA. Had one or two bars of signal, was streaming YouTube fine, data connectivity cut out even though signal was same, cycled through airplane mode, after a short period it came back at 1x then eventually back to LTE. I thought the LTE equipment bounced at that tower but it now sounds like it happened on a wider scale.
I guess it helps to post the following info to help correlate:
Occurrence: 1
Date and time: Fri 3/19/2011 ~8:30pm pacific time
ROM: 1.12.605.9 non-rooted
Same here. I'm still trying to figure out the battery life hand over from 3G to 4G and back. It does NOT appear to be graceful.
I too have had to revert to airplane mode to get 4G back up. What end up happening too is that 4G will be listed, but push notification stalls badly even though it seems like a solid signal.
Last night I turned off 4G the entire night and push was working fine in the morning, nearly instantaneous.
This morning I turned off 3G and forced 4G and after 4 hours everything seems fine with no push notification latency. So perhaps the hand off on the phone is real bad between 3G and 4G.
I used phone info from the market to toggle 3G and 4G, [email protected]
mi7chy said:
I guess it helps to post the following info to help correlate:
Occurrence: 1
Date and time: Fri 3/19/2011 ~8:30pm pacific time
ROM: 1.12.605.9 non-rooted
Click to expand...
Click to collapse
I've had a couple of instances I suspect over the last three days, but only the one that mentioned above where I can be sure. For me it was:
Fri 3/19 ~2:00 PM Pacific
stock rom unrooted at the time.
I would expect that to go away as they expand coverage, remember that this network is still being rapidly expanded.
distortedloop said:
Hopefully this was just a fluke, but it has me nervous and I'll be keeping an eye on the performance during my 30 day test period.
Click to expand...
Click to collapse
Its 30 days for a defective exchange but 14 days to exchange or return the phone completely FYI
Here is a thing I have noticed and a friend got me thinking
If you pick up a call on 4G and travel into a non 4G area... your call will drop. Its weird because no one said this phone could support LTE voice.
But if you pick up a call on 3G and travel into a 4G area everything is fine, just be stuck on 3G until you end the call. Same goes for data, I tested this out with pandora and stays stuck on 3G until i stop.
The manager at the corporate store told me they were not having any problems with signal hand off's but I think he was lying or didn't know. I work as an agent at the edge of a 4G boarder and get tons of returns or questions about the service on the 4G air cards for people who live in the area or near the boarder.
Signal just drops before it decides what its going to try next, super annoying
Mine was switching all over the place and then would completely shut off with no data connection. I kept getting a retry. Finally I took the cover off and just put it back on and now it seems to be working fine. I guess the antenna was not connecting properly.?
you guys should try an evo on Sprint 4g and laugh at the wimax coverage.
Sent from my ADR6400L using XDA App
had this phone for like 17 days now.
Rooted it. Use the wifi teather app alot but thing is it ALWAYS get hot, hot enough to cook eggs. Either that or it just randomly restarts. OR wifi teather lose connection so I have to restart it which is a sign that the phone will restart in a few more minutes....let's see what else, I have a car charger that went for a ATT phone but it works on the Photon thing is it doesn't even charge the phone. Here I am %5 battery left when getting off work so I hop into my car plug the phone up so it appears charging right? but soon as I get home and disconnect the phone it turns off with%0 whatttttt!! and one more thing that crappy keyboard. I hate how they have the "." symbol beside the tab bar, it's too freaking small.
I thought I was getting the good deal here when I gave my wife the Evo and me getting a brand new shinny phone. Ha. I think I'm going to get the 3D
Update#1: wow like 20 mins later and wow the wifi timed out already had to restart it. Yeah this is really making me appreciate the Evo. This is my first Motorola phone by the way.Last.
Update#2: Just found out you can't send SMS messages while you're on the phone. The Evo did it all the time. not MSM messages but plain old text messages........on top of that I called sprint to see about sending me a HTC Evo 3D but they told me I'd have to wait till my 30 days are up(Oct 16) before they can send me a phone out BECAUSE I'm in Alaska(Army) now and of course sprint don't have a walk in store here so I can't send the phone back in to the sprint store I got it from in GA, I'd be without a phone for like 3 weeks. So Sprint high above said they would send me a 3D after my 30 days are up.......Guess it gives me more time to think about all this. I do like the design and the Extra that it's a world phone but meh I guess I want need it unless this phone works over in Afghanistan. hmmmm.
update#3 Scratch the Evo 3D.........because I'm getting the Iphone 4gs. my 30 days will be up oct 16 then sprint will send me a replacement of my choice. $199 iphone 4gs I can't wait!!!. The Photon is great but I just prefer something else with a bit more life too it. Thanks guys.
This might be right, I believe the issue comes at a point where the settings
within the WiFiTeather app for Transmit Power is at %100.
You might want to try to reduce the Transmit power and see if that helps it.
About the issue with car charging, I don't believe your alone on this,
However seeing as though this post lacks detail information regarding Current Running apps,
Services being active like 4g/wifi/BT/GPS and the power/amp going to the phone from the charger,
it might be hard to give you a definitive answer.
I also have had this issue and I can't say that it's only the photon.
All in all good luck and maybe someone here that is more advanced in power consumption will be able to shine light on this.
You won't find a phone that doesn't get really hot when tethering for a good period of time. You cant blame the phone when an accessory that isn't made for it doesn't work with it.. There are many alternative keyboards available if the stock doesn't suit you. Have fun with your 3d.
Sent from my Photon
lilrepo said:
This might be right, I believe the issue comes at a point where the settings
within the WiFiTeather app for Transmit Power is at %100.
You might want to try to reduce the Transmit power and see if that helps it.
About the issue with car charging, I don't believe your alone on this,
However seeing as though this post lacks detail information regarding Current Running apps,
Services being active like 4g/wifi/BT/GPS and the power/amp going to the phone from the charger,
it might be hard to give you a definitive answer.
I also have had this issue and I can't say that it's only the photon.
All in all good luck and maybe someone here that is more advanced in power consumption will be able to shine light on this.
Click to expand...
Click to collapse
The phone is plugged up when I run wifi tether. yeah I figured it was the power option under wifi tether settings but didnt want to change anything that would stop wifi tether from working......in the car I have pandora radio playing while charging=no charge. I'm always connected to 3g. pandora/web browser and wifi tether is like the only apps I use all day...
Get the gingerbread keyboard....the stock one isn't that great. And try a different car charger, I have a generic off brand one and I've never had an issue with it working.....
A co-worker had a blackberry microusb charger at work, now A: good news is my photon battery last very very long I can get through my nine hour work day with moderate use and still have < 10%. B: The blackberry charger although plugged in and a gave charging animation, never seem to actually raise the % of power. It may have slowed it but not by a whole lot.
noob_2010 said:
had this phone for like 17 days now.
Rooted it. Use the wifi teather app alot but thing is it ALWAYS get hot, hot enough to cook eggs. Either that or it just randomly restarts. OR wifi teather lose connection so I have to restart it which is a sign that the phone will restart in a few more minutes....let's see what else, I have a car charger that went for a ATT phone but it works on the Photon thing is it doesn't even charge the phone. Here I am %5 battery left when getting off work so I hop into my car plug the phone up so it appears charging right? but soon as I get home and disconnect the phone it turns off with%0 whatttttt!! and one more thing that crappy key board. I hate how they have the "." symbol beside the space bar, it's too freaking small.
I thought I was getting the good deal here when I gave my wife the Evo and me getting a brand new shinny phone. Ha. I think I'm going to get the 3D
Update#1: wow like 20 mins later and wow the wifi timed out already had to restart it. Yeah this is really making me appreciate the Evo. This is my first Motorola phone by the way.Last.
Click to expand...
Click to collapse
Like xTMFxOffshore said, you can always use gingerbread keyboard or many others. Remember, this is Android not the iPhone, you can use a different keyboard, and a different launcher... Just switch to a new keyboard, (I prefer Smart Keyboard Pro, or A.I.Type Keyboard), and you might enjoy your phone again. If you don't like Motorola's launcher try the ever-so-customizable Go Launcher / Go Launcher Ex, or Launcher Pro, or just look in the Market for more launchers. If you don't Motorola's Dialer, look in the Market for a dialer such as Rocket Dialer, or Go Contacts/Go Contacts Ex. Same applies for Browser (I like Dolphin HD Browser personally), SMS application (I like GoSMS personally), Camera application (I like the stock Camera app personally), and much more. Look in the Market. Themes for Launchers, some SMS apps, some Dialers, (both such as GoSMS/GoContacts), set the tone for the application, and make it more enjoyable.
I had the same experience with the charger, except it was a home charger. Try buying on Amazon.com, Motorola Vehicle Power Adapter micro-USB Charger and have a new car charger that works.
As for wifi tethering, lilrepo and Acvice already addressed that above. Try the Wifi Tether 3.1, beta6 app, found on the website.
Now if you follow our tips, you can fall in love with the Photon all over again.
As for the random restarts, you may have a loose battery, call Motorola and explain that to them, and for motivation tell them about the charger, (you may have to say it won't charge), and remind them that you are covered by a 1 year warranty for all parts and accessories. They will ask for your serial number/IMEI found in the About section of your phone, and send one to your home address. If you get a new battery, break it in by first draining it until your phone shuts off, charging it to 100% while off, repeat those steps again, and it will be "broken in."
Another possibility for the random restarts, is overheat protection. Your Photon will turn off / restart to prevent overheat, or when the processor gets overloaded. Try not to charge your phone while using the tether app, as that makes it hotter.
One more tip: to keep and maintain a healthy battery on all phones, Once A Month: Drain your battery until the phone shuts off, then charge it to 100% while off.
Also remember, this phone is the best in signal and call clarity.
Remember to update your PRL once a month, to get better service.
Good luck, I hope I helped! Looking forward towards your reply.
PS- You may have a faulty phone, the first couple batches of Photons were kinda iffy. Go to your point of purchase or call/email them, and you may get a free replacement. If all else fails, contact Motorola.
Sent from my MB855 using xda premium
The only BIG issue I had was the silent calls but hey now thats fixed other than that hmmm.... its not .2 inches bigger and it doesn't have a Samoled+ screen oh and seriously I miss the notification toggles other than that the phone has been great.
Does seem however your phone is faulty out of the many people here only a few have real issues with the phone
noob_2010 said:
had this phone for like 17 days now.
Rooted it. Use the wifi teather app alot but thing is it ALWAYS get hot, hot enough to cook eggs. Either that or it just randomly restarts. OR wifi teather lose connection so I have to restart it which is a sign that the phone will restart in a few more minutes....let's see what else, I have a car charger that went for a ATT phone but it works on the Photon thing is it doesn't even charge the phone. Here I am %5 battery left when getting off work so I hop into my car plug the phone up so it appears charging right? but soon as I get home and disconnect the phone it turns off with%0 whatttttt!! and one more thing that crappy key board. I hate how they have the "." symbol beside the space bar, it's too freaking small.
I thought I was getting the good deal here when I gave my wife the Evo and me getting a brand new shinny phone. Ha. I think I'm going to get the 3D
Update#1: wow like 20 mins later and wow the wifi timed out already had to restart it. Yeah this is really making me appreciate the Evo. This is my first Motorola phone by the way.Last.
Click to expand...
Click to collapse
Came from a BB 9650. I had an XPERT and hated it.
Got the Photon and had the same issues you have.
After the updates it was much better but still getting hot. I finally exchanged it and now running the same apps no more heat issues.
I had a problem with entering TXT or dialing and that was an app crashing the phone. Not sure what app but I went back to bare minimum including a fair number of apps and an exchange email client and no more issues.
I think you need to exchange the phone before you make a final decision.
My last 4 phones (Tilt, Fuze, Evo and Mopho) all get hot tethering, you are, more or less, draining the battery at a high rate of speed!. 2nd, there are a MILLION different options for another keybord, use one of the suggestions here or search until you find one YOU like. As far as restarts, one, you rooted it, two, its possible you have a broken phone?
Lastly (and trust me, I learned the HARD way!) Not all chargers are alike!! A friend of mine quit and left his BB charger and I figured I would use it for Evo. I could use that thing till the cows came home before I got maybe 30 or 40%? Even though the spec's looked the same, my chargers worked. Ended up using BB charger for bluetooth.
i would have to agree with everyone as well, my OG droid would get so hot i could barely even touch it, after about 15 minutes of WIFI tethering the battery would hit the 60c range and shortly turn off, even look at dedicated WIFI hotspots that are designed to be used constantly they get just as hot ( i had a mifi from Verizon, and i have a sprint 4g hotspot for work both get very hot)my mifi would slow to a crawwwwwl after about 6 hours of use till it cooled down. this is going to happen anytime you stick something like wifi in such a small form factor feel your wifi router at home its hot too and it at least has some notches for passive cooling. the fact of the matter is that all phones were not designed to do this long term. enjoy your 3d as its going to be the same deal for you.
@noob2010
@noob2010, please check my revised post on page 1 of this thread.
Thanks,
Deedscreen!
deedscreen said:
@noob2010, please check my revised post on page 1 of this thread.
Thanks,
Deedscreen!
Click to expand...
Click to collapse
Love the MoPho signature, that's bang'n! Also, I'm getting this kit on Thursday. I'm excited. I hear the radio is exceptional and being blanketed in 4G like I am, it would be nice to pull a consistent 12Mbps. I can pull 8Mbps consistently with the OG Epic 4G so, hopefully this is even better!
abowlby said:
Love the MoPho signature, that's bang'n! Also, I'm getting this kit on Thursday. I'm excited. I hear the radio is exceptional and being blanketed in 4G like I am, it would be nice to pull a consistent 12Mbps. I can pull 8Mbps consistently with the OG Epic 4G so, hopefully this is even better!
Click to expand...
Click to collapse
Thanks, it's custom made by myself... If you want something like this, PM me and I can work on something of your design... (when I get home.)
As for the 4G, Sprint is working hard with LightSquared on new 4G LTE, this may work with our phones, many users say no, but I've spoken to Motorola & Sprint Reps, and they have all said yes.
The radios are great! Call quality is superb! Motorola is best with these radio chips. We are packing a Tegra 2 dual core processor.
noefects said:
i would have to agree with everyone as well, my OG droid would get so hot i could barely even touch it, after about 15 minutes of WIFI tethering the battery would hit the 60c range and shortly turn off, even look at dedicated WIFI hotspots that are designed to be used constantly they get just as hot ( i had a mifi from Verizon, and i have a sprint 4g hotspot for work both get very hot)my mifi would slow to a crawwwwwl after about 6 hours of use till it cooled down. this is going to happen anytime you stick something like wifi in such a small form factor feel your wifi router at home its hot too and it at least has some notches for passive cooling. the fact of the matter is that all phones were not designed to do this long term. enjoy your 3d as its going to be the same deal for you.
Click to expand...
Click to collapse
My wife and I have the overdrive and even that thing gets smoking hot
Sent from my MB855 using XDA App
My EVO 4G would get very hot after tethering for some time, it's gonna happen no matter what phone you get since (as said before) you're draining the battery at a high rate.
There are tons of keyboards on the Android Market, you just need to find the one you like best. I personally use Thumb Keyboard.
My HTC Evo used to cook my eggs when I would tether. It's just one of those things that come along with tethering. This phone does has it's flaws but crappy, I think not.
noob_2010 said:
had this phone for like 17 days now.
Rooted it. Use the wifi teather app alot but thing is it ALWAYS get hot, hot enough to cook eggs. Either that or it just randomly restarts. OR wifi teather lose connection so I have to restart it which is a sign that the phone will restart in a few more minutes....let's see what else, I have a car charger that went for a ATT phone but it works on the Photon thing is it doesn't even charge the phone. Here I am %5 battery left when getting off work so I hop into my car plug the phone up so it appears charging right? but soon as I get home and disconnect the phone it turns off with%0 whatttttt!! and one more thing that crappy key board. I hate how they have the "." symbol beside the space bar, it's too freaking small.
I thought I was getting the good deal here when I gave my wife the Evo and me getting a brand new shinny phone. Ha. I think I'm going to get the 3D
Update#1: wow like 20 mins later and wow the wifi timed out already had to restart it. Yeah this is really making me appreciate the Evo. This is my first Motorola phone by the way.Last.
Click to expand...
Click to collapse
Don't do it man I came from the evo3d to the photon. The evo3d gets hot just from internet browsing and phone calls alone and don't get me started on how it gets when you use GPS the only things that the evo3d has on the photon is sense 3.0 and more custom roms and kernels photon has better signal, call quality, wayyyyy louder speaker, stock battery life and camera. This is android. remember you can change damn near anything on ur phone that you don't like
If you take the time to look for it.
Sent from my MB855 using xda premium
I heard horrible reviews about heat issues with the 3D. So that just confirms it more.
Sent from my Photon via XDA
noob_2010 said:
had this phone for like 17 days now.
Rooted it. Use the wifi teather app alot but thing is it ALWAYS get hot, hot enough to cook eggs. Either that or it just randomly restarts. OR wifi teather lose connection so I have to restart it which is a sign that the phone will restart in a few more minutes....let's see what else, I have a car charger that went for a ATT phone but it works on the Photon thing is it doesn't even charge the phone. Here I am %5 battery left when getting off work so I hop into my car plug the phone up so it appears charging right? but soon as I get home and disconnect the phone it turns off with%0 whatttttt!! and one more thing that crappy key board. I hate how they have the "." symbol beside the space bar, it's too freaking small.
I thought I was getting the good deal here when I gave my wife the Evo and me getting a brand new shinny phone. Ha. I think I'm going to get the 3D
Update#1: wow like 20 mins later and wow the wifi timed out already had to restart it. Yeah this is really making me appreciate the Evo. This is my first Motorola phone by the way.Last.
Click to expand...
Click to collapse
I hate to be a complete **** and rain on your flaming parade, but next time do your research before complaining about issues caused by you and blaming them on the phone.
I have been using the phone for 2 days now and I observed the following problems:
1. The WiFi signal is weak. I mean in the areas where my HTC Desire or iPhone 4 has one signal bar, the RAZR XT910 has no signal
2. The device does not wake-up sometimes. I have to press the power button several times. I guess this is lag from the android OS.
3. I have got some lags and errors from the android OS these two days. Hope some updates will come.
Please reply if you have similar issues with your device, especially the first two points.
Any 3G/UMTS problems?
I cant connect to 3G only EDGE.
I cant see 3G networks.
Sent from my XT910 using XDA App
I have no problems with 3G.
dragosel80 said:
I have been using the phone for 2 days now and I observed the following problems:
1. The WiFi signal is weak. I mean in the areas where my HTC Desire or iPhone 4 has one signal bar, the RAZR XT910 has no signal
Click to expand...
Click to collapse
Agreed. I have an Australian Razr and have found the same issue. Haven't noticed an issue with speed but the signal strength indicator is definitely on average a bar down on my Galaxy.
2. The device does not wake-up sometimes. I have to press the power button several times. I guess this is lag from the android OS.
Click to expand...
Click to collapse
Agreed too. Just happened then but instead of eventually waking it restarted. Has also happened once before but did eventually wake.
3. I have got some lags and errors from the android OS these two days. Hope some updates will come.
Click to expand...
Click to collapse
Nothing here on this one.
Despite the above still loving the phone.
2. The device does not wake-up sometimes. I have to press the power button several times. I guess this is lag from the android OS.
Click to expand...
Click to collapse
This might be caused by in pocket detection. Disable it, might help.
Semseddin said:
This might be caused by in pocket detection. Disable it, might help.
Click to expand...
Click to collapse
Great point. Will disable now and see how it goes. Cheers
Seems razor australia ns seem to be having problems what are your guys build dates located in settings? Mines 19 october and camera seems to be fuzzy..
Sent from my XT910 using XDA App
I have an optus razr
I have none of the issues you are experiencing. The 'low' wifi signal strength is probably caused because you are connected to a wireless-g router. The razr is capable of wireless-n . I always get full signal bars connected to my 'n' router and 2-3 bars on my 'g' router.
No issues using the power button to turn the phone on/off. No lag in the interface. Miss my optical trackpad from my desire though
My router is wireless-n. I have just checked with the router and it have the weakest from all my mobiles.
Anyone else with this problem?
Try to set your router to support a/b/g + n WiFi. Sometimes WiFi chips can behave very strange.
the router is set to support a/b/g + n WiFi. I have htc desire with g Wi-Fi. the problem comes from the razr wifi.
okay so, I'm back on XDA Developers after owning an iPhone 3, 3Gs and 4 for a couple years (after I moved on from my old Nexus One) and I've had the RAZR for a couple days..
an issue I ran into on the first day of owning it, was constant rebooting when the phone was put to sleep.. I couldn't figure out what the issue was apart from that it only occurred when I was connected to wifi at home (didn't happen when I was connected to wifi anywhere else or when wifi was switched off)... so I went back to the store I got it from for a replacement.. hoping that the phone wasn't going to encouter the same rebooting issues, to my bad luck, it kept happening.. so I thought that maybe it wasn't just because I got myself a dud (both times)...
so today I did some diagnosing the issue which I localised to being my router settings... and luckily enough, it WAS the configuration of my router... I tried to see what the differences were between my configurations at home, and that of the wifi routers at work...
So apparently, the RAZR doesn't like the following (could be just one of them, or a combination of both):
- SSID Not Broadcasting (i.e. Hidden SSID's)
- MAC Address Filtering.
So I unhid my SSID and now it's broadcasting, and I also turned off MAC Address Filtering and using WPA security instead.. Now the phone doesn't constantly reboot. Just odd that the phone doesn't like those settings. Anyways, just happy the phone doesn't constantly reboot when put to sleep.
Hopefully these details help anyone else who ends up running into the rebooting issues when put to sleep.
Have a same problems with my RAZR. But all my wi-fi network is hidden and wpa2 personal secured, but phone randomly rebooting only at work.
home router - time capsule (apple)
work router - d-link DIR320.
P.S. if i disable wifi on phone- no rebooting at all.
Raze phone issues
I have a Razr sourced from Mobicity in Australia, bought from them to avoid the Optus bloat. I love this phone it is a gorgeous piece of kit, big beautiful screen, fast etc. BUT twice in the last two days I have received phone calls, answered them, and the caller was unable to hear me. And ultimately I need this to be a reliable phone first and a gorgeous bit of kit second.
Anybody else suffering similar problems. I hav had to revert back to my iphone4 because I have to have a reliable phone for work. I'd love to find the issue and am open to any suggestions. I am on Telstra by the way.
Ok. Problems I have encountered the 2 days I have used the phone:
Constant freeze. The first hour I used the phone it froze and rebooted 7 or 8 times.
Missing SocialLocation.apk. This caused a problem for the GPS in smart actions to work at all. Rooted phone and installed the app, and problem disappeared.
Tried to hard reset the phone because of all the rebooting problems. Guess what, on the first menu coming up where you can choose language, the phone froze and rebooted again. Now still it is constantly freezing and rebooting.
The freezing issues does not really have one specific app causing it. It can happen whenever doing whatever!
Anyone got a solution for this? Maybe a OTA update for Norwegian model?
For anyone mentioning the loss of WiFi signal, i think its suffering from what the iPhone 4 did, its dependant on where you hold the phone, i think the WiFi receiver on the phone is right about where youd hold the phone (in the middle at the back of the phone)
I noticed i was getting the dropping of signal bars, so decided to test it out, holding the phone normally the bars would drop 1 maybe 2 (in my living room where my desire gets full bars) then held it around the edges of the phone and instantly got full bars again.
I cant say this IS the problem you lot are having, but i definitely find holding the phone a little differently from what i normally do makes a huge difference for me.
Anyway just my 2 pence, hope this helps some of you guys.
nafpez said:
For anyone mentioning the loss of WiFi signal, i think its suffering from what the iPhone 4 did, its dependant on where you hold the phone, i think the WiFi receiver on the phone is right about where youd hold the phone (in the middle at the back of the phone)
I noticed i was getting the dropping of signal bars, so decided to test it out, holding the phone normally the bars would drop 1 maybe 2 (in my living room where my desire gets full bars) then held it around the edges of the phone and instantly got full bars again.
I cant say this IS the problem you lot are having, but i definitely find holding the phone a little differently from what i normally do makes a huge difference for me.
Anyway just my 2 pence, hope this helps some of you guys.
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I have problem 1 and 2 and weak wi-fi even when the phone is on my desk (not touching it with my hands that is)
1、yes, the wifi is weak
2、when the phone is being charging, sometimes I press the power button it wakes but go dark quickly, and I have to press the button again
I'm on my second Razr right now. My first had the blotches on the screen when using a black background. My second Razr has an unresponsive touchscreen a few times a day. I used to assume that my phone was locking up, but it went to sleep when I pressed the power button, and woke up with a working touchscreen. It will also respond to volume and screen rotation, just no touchscreen until you sleep/wake it.
medicramirez said:
1、yes, the wifi is weak
2、when the phone is being charging, sometimes I press the power button it wakes but go dark quickly, and I have to press the button again
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Maybe you have pocket detection enabled, and when you put your hands in front of the sensor the phone screen shuts off, you don't even need to put your hands in front of the screen, sometimes all you need is to make a shadow in front of the sensors and you will see the phone screen shut off.
Happened to me sometimes, but i knew right away it was pocket detection shutting off the screen.
Thank God i have no complains at all about my phone, maybe a the wifi weakness problem, but for me it still have a very good speed at home on wifi, so don't care about the bars at all.
The only problem I have with the new EVO is it will disconnect from WIFI every few hours forcing me to turn WIFI on and then off again. Anyone else have this problem or is it just me?
Sent from my EVO using xda premium
So far, mine has been rock solid on two routers. Hopefully you didn't get a bum unit.
Sent from my EVO LTE using XDA
i personally haven't had this problem, but you are not alone:
http://forum.xda-developers.com/showthread.php?t=1671744
everyone is complaining about disconnect/reconnect there.
Yes.
Sometimes it's fine sometimes it's not.
I left in the car came back and it didn't reconnect to WIFI on it's own.
Even if I did a WIFI scan it would not reconnect.
Toggled WIFI and it reconnected fine.
FYI, I am rooted.
I have that problem...have had to reconnect 3 times today. No way to tell if you're disconnected either (besides not being able to hit websites, email, play store, etc).
I've had this happen to me a few times. Even with 3g actually. Anyone else experiencing 3g disconnects/reconnects?
Sent from my E4GLTE on XDA.
so, finally this is happening to me this morning, after 2 days of rock solid wifi. this morning I noticed when I turn screen on, wifi was off but connected itself real quick as I was unlocking it. I know it was disconnected because then I got 2 emails and gtalk messages that SHOULD HAVE come trough and notified me half hour prior.
I've been messing with the wifi sleep and power settings ever since, sending myself chat requests to test. it seems 20 minutes is the cutoff time before wifi drops to one bar or disconnects. this is a problem as chat messages should be pushed instantly, not when it gets around to reconnecting itself.
I've tried all different "yes no"options under keep wifi awake, power, etc etc and it seems 20 minutes either disconnects wifi or goes into some low-power wifi that is too weak to get push notifications. it seems to me it checks once every half hour for notifications if "never keep wifi from sleeping" is checked. again, this is a HUGE problem for things like chat programs, fring, anything that uses internet to communicate and not the 3g network.
again,I wasn't having thus problem for the last 2 days till I woke up this morning. This phone isn't getting secret background updates is it?? it still would need to tell me it downloaded and ask if I want to install, right??
me thinks this has to do with network scanning, for lte, as there is no connect or stay connected options for lte,I assume its gonna auto connect and disconnect to save battery like the thunderbolt did. I think its auto low-powering the wireless chip too except 3g in the same manner, unless never disconnect wifi during sleep is checked, and then it just turns it on and off. well,I have one of those weak internal-antenna routers so when it goes low-power, it can't stay connected of or moves or someone walks between me and the router. its a big problem to get chat notifications and Skype calls half hour later than they were sent because my phone is in done kind of auto-power-saving mode. I've spent the last 4 hours messing with this issue.
someone help!!
This morning my WiFi was connected without having to turn WiFi off/on again. I checked the other thread mentioned and my 'Keep Wi-Fi on during sleep' option is already set to 'Always'. I haven't rooted my phone yet so everything is stock.
For me it will show WiFi at the top as if it is connected but I try to do anything online and it won't work till I turn it off/on again. At that point I will receive any old notifications too.
I know for sure it's not my router because my Galaxy Tab continues to work just fine. I also have 3 computers connected to the WiFi with no issues.
Going to try a few more things and fiddle with the 'Best Wi-Fi Performance' option as well even though my signal shows full.
HTC!!!!! its always two steps forward, one step back!! something happened to my phone overnight because now connectivity is just jacked after the phone goes into sleep mode. no new apps installed
its true! the one X forums have way more relevant info than the evo forums have. they have a fix for this, but you have to be rooted. i also found this, which works for our evo:
http://blog.onthegosolutions.com/index.php/2012/05/01/hidden-power-saver-menu-htc-one-x/
How to access the hidden power save menu
Mine seems to not be staying connected when I let the phone sleep for a while. No problems while I am using it or signal dumping just when it's sleeping. I have my settings set to never. Annoying, hopefully fixed with a software update.
After setting the best wifi performance option on it seems that my notifications and wifi work better. Not sure how much this drains the battery though since I am at my desk with it charging most the time.
Sent from my EVO using xda premium
Papichulo06 said:
I've had this happen to me a few times. Even with 3g actually. Anyone else experiencing 3g disconnects/reconnects?
Sent from my E4GLTE on XDA.
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This started happening to me yesterday, as well as the phone rebooting when it attempts to connect to Veriz -- err, roaming data. I've also had the issue where I had to toggle WiFi to get it to connect to an AP again; these issues used to happen to my OG EVO way back when, so this has to be some sloppy software change management on HTC's part. My EVO's going back to Sprint; I don't pay to beta test.
I already posted in the other thread, but will say this.
Please call sprint and voice your issue. If/when they have enough complaints, someone at htc will look into it and it will hopefully be part of the next update.
Btw, I think one of the triggers is no wifi activity. If you're getting push email every 45-60 min, then wifi remains on. If not, then it shuts off after about an hour.
The hidden power settings applies only to when the battery is low (25 or 15% remaining). Either way, it doesn't fix the problem.
Notch another one with this issue.
I had the issue even when I turned on my phone for the first time. I connected to the wifi during setup and couldn't activate my dropbox because of lack of connection.
Once I got through setup, I turned off wifi, turned it on and it worked again.
But there has been a few other times, especially when I first enter a wifi spot, I need to turn off and turn on.
It is quite annoying. And like somebody else said, there is no way of knowing this until you try something.
this seriously is a huge problem. google voice calls don't come through, emails don't come, anything internet connection. once you on off it,I had 8 missed calls, ten work emails, etc etc. plus if it thinks its connected, shows the wifi bar, but not actually connected, it fubars your 3g data connection for a few minutes trying to connect to something. I am furious about this as I didn't have this problem my first two days with this beautiful phone. now I'm seeing the ugly side, and I don't like it. and I'm not rooted yet so I can't fix it!!!!
the google voice phone calls do NOT come through, and this is a major major problem. wtf was htc thinking??
I wonder if a suitable work around might be to use some wifi keep alive widget running that pings the router every 30-60 minutes...?
I'm not sure, someone more knowledgeable will have to let us know. I imagine it won't without being a huge battery drain. shouldn't auto sync do that anyway? I'll look and try later tonight if don't hear from any experts
I'm not sure what autosync is? I use k9 mail setup with imap/push.
SO i have this common problem. Anytime i'm somewhere with a bad signal, my phone gets really hot and battery get really low.
The phone gets stuck syncing, so i manually turn off sync and kill any ongoing sync. But it happens even when the signal really isn't bad.
For example tonight, it said i had 3g, but i wasn't getting any data. So i went outside and still 3g. I turn airplane mode on.. then off again, then presto i have 4g.
I think something is happening where it gets stuck in 3g or 1x with no data, and it makes no attempts to go back to 3g, or back to 4g, it just sits there burning up my battery.
SO a: should the phone ever get really hot to the touch ? (The back.. it's the battery that is warm i'm sure)
b. What i can i do so it will stop being so stupid and pick up the good 4g when it's clearly there...
c. I just have to stop this losing battery power in 20 min flat problem. My wife has the same phone and she has no such problems.
I can tell it's doing it as i can fell my pocket getting hot. That shouldn't happen in my opinion.
What software are you running stock of other?
It's not a glitch, this isn't Wreck it Ralph.
Stock
Sent from my ADR6410LVW using xda app-developers app
See the attached for tonight's drain .
Sent from my ADR6410LVW using xda app-developers app
weren't there reports of people having an issue like this with the phone getting stuck when switching from 3g / 4g? i'm wanting to say i've heard of stock phones doing that and a replacement phone fixed it. unless you want to keep using a manual effort to force it back like what you are doing with airplane mode...
I've had similar issues in low signal areas (unfortunately that is the norm where I work). It doesn't happen all the time, maybe once a week where the phone gets really hot even when not in use. I reboot to fix.
I was running Viper for months and it happened with both stock and that ROM. Running CM10.1 now, and I'll see if that changes anything.
Sorry, but I guess I have nothing to add for cause or solution, just thought I'd share having the same issue.
danjfoley said:
SO i have this common problem. Anytime i'm somewhere with a bad signal, my phone gets really hot and battery get really low.
The phone gets stuck syncing, so i manually turn off sync and kill any ongoing sync. But it happens even when the signal really isn't bad.
For example tonight, it said i had 3g, but i wasn't getting any data. So i went outside and still 3g. I turn airplane mode on.. then off again, then presto i have 4g.
I think something is happening where it gets stuck in 3g or 1x with no data, and it makes no attempts to go back to 3g, or back to 4g, it just sits there burning up my battery.
SO a: should the phone ever get really hot to the touch ? (The back.. it's the battery that is warm i'm sure)
b. What i can i do so it will stop being so stupid and pick up the good 4g when it's clearly there...
c. I just have to stop this losing battery power in 20 min flat problem. My wife has the same phone and she has no such problems.
I can tell it's doing it as i can fell my pocket getting hot. That shouldn't happen in my opinion.
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