Refund for phone..? - HTC EVO 3D

I'm having to take my 3D back due to budget reasons....can I take my phone back to Bestbuy for a full refund within my 30 days and keep my upgrade for later?
Thanks
Sent from my PG86100 using XDA Premium App

Overstew said:
I'm having to take my 3D back due to budget reasons....can I take my phone back to Bestbuy for a full refund within my 30 days and keep my upgrade for later?
Thanks
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
Should be able to. Sprint allows you 30 days.
Sent from my PG86100

All stores have varying return policies. Although sprint allows 30 days that may not be the same with best buy. For instance walmart only has a 15 day return policy. Best to call them and verify. I believe best buy is 30 as well but I'm not sure.
Sent from my PG86100 using XDA Premium App

Yes you can. I think someone said you lose a $25 restocking fee or something like that. Or you can sell it on eBay for $400 and lose your upgrade if you need more money.

Bestbuy new/upgrading customer no restocking fee, Sprint new customer no restocking fee/ upgrading customer restocking fee.

Ide tell them its cause you don't like it our are holding out for anything else
If you don't have an Evo3d well you don't have an Evo3d

Thanks guys for the help. Whem i get a pc, I'll shoot a thanks to you all.
Sent from my PG86100 using XDA Premium App

http://www.bestbuy.com/site/Help-To...es/pcmcat204400050023.c?id=pcmcat204400050023
If you have questions about mobile phone or device returns, please call Best Buy Mobile at 1-877-702-2211
or start a thread.

mcmikecruz1 said:
Ide tell them its cause you don't like it our are holding out for anything else
If you don't have an Evo3d well you don't have an Evo3d
Click to expand...
Click to collapse
you really don't have to tell the anything other than you want a refund.

Related

Instant Rebates from Sprint for Evo 3D

Does anyone know when the instant rebate offer will end from Sprint? Will it be renewed again like it has been so far or will it end before the Evo 3D is released?
I'm asking because I want to preorder the Evo 3D from Sprint, but if I have to go through a mail in rebate I might as well go to Radioshack.
XxDjbluexX said:
Does anyone know when the instant rebate offer will end from Sprint? Will it be renewed again like it has been so far or will it end before the Evo 3D is released?
I'm asking because I want to preorder the Evo 3D from Sprint, but if I have to go through a mail in rebate I might as well go to Radioshack.
Click to expand...
Click to collapse
Go with Radioshack anyways. They charge tax on the sale price of the phone, not the "without contract" price. I know cause I added on an EVO and Shift onto my account this weekend.
XxDjbluexX said:
Does anyone know when the instant rebate offer will end from Sprint? Will it be renewed again like it has been so far or will it end before the Evo 3D is released?
I'm asking because I want to preorder the Evo 3D from Sprint, but if I have to go through a mail in rebate I might as well go to Radioshack.
Click to expand...
Click to collapse
If there is no release date how can anyone answer that.... I'd say go through radio shack to be sure if u really Want to pre order it... otherwise wing it like I think I'm gonna..
Just makes me laugh that T-Mobile is goingvto have 2 dual core phones before sprint even has one...
And T-Mobile has had release dates set weeks ahead of time
Sent from my Nexus S 4G using XDA App
nate420 said:
If there is no release date how can anyone answer that.... I'd say go through radio shack to be sure if u really Want to pre order it... otherwise wing it like I think I'm gonna..
Just makes me laugh that T-Mobile is goingvto have 2 dual core phones before sprint even has one...
And T-Mobile has had release dates set weeks ahead of time
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
lol good question, I figured since the phone is expected in June, maybe someone on here who works at sprint could have heard something about the deal being extended into July.....but i don't know.
Thanks for the help look like i'll go to the shack today to preorder
whats the benefit of pre-ordering from radioShack instead of BB or Sprint????
kinextions said:
whats the benefit of pre-ordering from radioShack instead of BB or Sprint????
Click to expand...
Click to collapse
Sprint might charge more
Best buy sucks
And I work for them....
Radio shack = better choice
Sent from my Nexus S 4G using XDA App
June 4th is the last date. However there is talk they might extend it again.
Whosdaman said:
June 4th is the last date. However there is talk they might extend it again.
Click to expand...
Click to collapse
I heard it was supposed to be the 23rd. But that was just my local store rep.
animal7296 said:
I heard it was supposed to be the 23rd. But that was just my local store rep.
Click to expand...
Click to collapse
No the 23rd is when the 125 and 55 dollar porting credit ends
Sent from my Nexus S 4G using XDA App
nate420 said:
No the 23rd is when the 125 and 55 dollar porting credit ends
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
Like I said it was just my stores rep. We all know how reliable they are
Haha yeah just like when a rep told me they have the evo 3d already and walked me over to the evo. 4g...... oh well lol
Sent from my Nexus S 4G using XDA App
nate420 said:
Sprint might charge more
Best buy sucks
And I work for them....
Radio shack = better choice
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
never had any problem with BB and phones EVER
CheesyNutz said:
never had any problem with BB and phones EVER
Click to expand...
Click to collapse
Bo in general our company. Policy's suck...
I seen dozens of people complained how the sales associate pushed them into it or they basically force you to get upgrades/warranties/all the cases and chargers...
The phones are fine it's just some of the upselling could calm down
I watched one of my friends talk a 60 year old Guy into buying a ipad with at least 500 dollars worth of **** including warranty by telling him he "needs it"
Sent from my LG-P999 using XDA Premium App
I know its our job but I heard that old Guy say no atleast 3 times
And yeah its his fault for buying it but my god
Sent from my LG-P999 using XDA Premium App
nate420 said:
Haha yeah just like when a rep told me they have the evo 3d already and walked me over to the evo. 4g...... oh well lol
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
My co worker did that to a customer...i about flipped a **** on them, the employee I mean
Sent from my SPH-D700 using XDA Premium App
fpineda101 said:
Go with Radioshack anyways. They charge tax on the sale price of the phone, not the "without contract" price. I know cause I added on an EVO and Shift onto my account this weekend.
Click to expand...
Click to collapse
Sent from my PC36100 using XDA App
Agreed... go with radio Shack... save some money. Best buy will charge you tax on the full price of the phone.
donaldvtrinh1 said:
Sent from my PC36100 using XDA App
Agreed... go with radio Shack... save some money. Best buy will charge you tax on the full price of the phone.
Click to expand...
Click to collapse
Are you sure? Did this just start recently? They didn't tax me on the full price of the phone when I bought my Evo from BB last year. I still have the receipt. I was charged the two year upgrade rate of 199.00 for the phone and I bought a 35.00 case along with it. The subtotal was 234.98. Tax was 16.45. Total cost was 251.43. Tax rate in Indiana is 7 percent. Had I been charged tax on the full price of the phone which was what? 600.00? I would have paid almost 42.00 on the phone tax alone.
Now what they did do that I didn't like, was charge tax on the 50 dollar gift card which should have been deducted from the final tax cost but it wasn't so I paid 3.50 too much in tax.
Alright I pre-ordered it. The dude that worked there was cool... I almost thought they were closed because there was only 1 car towards the back and looked dark. Anyway the dude that worked there was really cool and we talked about the phone a little. He said he thinks early- mid June and also that he would personally call or email me when the release date is announced.
nate420 said:
Sprint might charge more
Best buy sucks
And I work for them....
Radio shack = better choice
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
But preordering from Radio Shack means one wouldn't get the $125 rebate for switching from another carrier right?
ebolamonkey3 said:
But preordering from Radio Shack means one wouldn't get the $125 rebate for switching from another carrier right?
Click to expand...
Click to collapse
I believe you just go online and submit for that credit. Shouldn't matter where you buy the phone.

People that bought their Evo3D from Wirefly

for those that ordered from wirefly in the past, have you ever changed/cancelled service within the 6 month time period? I bought my evo 3d from them at the release date and was thinking of leaving sprint without paying the ETF(http://forum.xda-developers.com/showthread.php?t=1226343), but not sure if and how Wirefly will charge me.
94 views and not one response?? Am I the only one in this situation?
From what I unferstand you don't need to pat them anything only sprint ETF
Sent from my PG86100 using Tapatalk
I did once about two years ago. In addition to the ETF, wirefly informed me I owed their company money. I dont remember how much, $200 I think. They called me a few times about it and I never paid it. That was the last I heard of it, they never turned it in, so it didnt affect my credit.
Sent from my PG86100 using xda premium
jgalan14 said:
From what I unferstand you don't need to pat them anything only sprint ETF
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
yeah,, but with the administrative fee chanage, I wouldnt have to pay SPRINT. Still concerned that Wirefly might report me or worse, have a collection agency call me every 15 minutes. I guess I am the only one in this situation....lol
mtda80 said:
I did once about two years ago. In addition to the ETF, wirefly informed me I owed their company money. I dont remember how much, $200 I think. They called me a few times about it and I never paid it. That was the last I heard of it, they never turned it in, so it didnt affect my credit.
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
really?? so they only called you a few times and that was it? Nothing on your credit report either? hmmm

Lapdock $50

http://www.wireless.att.com/cell-ph...ssoryBucket&q_sku=sku5100298#fbid=Ic8cxJv8Yh3
infrandroid said:
http://www.wireless.att.com/cell-ph...ssoryBucket&q_sku=sku5100298#fbid=Ic8cxJv8Yh3
Click to expand...
Click to collapse
Will it work with the Photon???
http://forum.xda-developers.com/showthread.php?p=19948125
it will work but you will have to mod it.
Sent from my MB855 using Tapatalk
cornelious2 said:
http://forum.xda-developers.com/showthread.php?p=19948125
it will work but you will have to mod it.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
Thanks for the info, I'm going to order a couple...
It didn't work when I tried it
Sent from my MB855 using XDA App
Got 1 for $53.13!
I just purchased one.....Woot! Can't beat this deal...Tax free Priority 2 day shipping! Now this is a Black Friday deal and on a Sunday! All I have to do is a simple MOD and this is the best deal going! LOL
(TM) for MOTOROLA
ATRIX (TM)4G (1)
$299.99
Online Discount - $249.99‘
SUMMARY
Subtotal‘ $0.00 $50.00
$3.13
Shipping Method:s Tax Free Priority Shipping
(2-day) FREE
Total Due at Time of
ShippingÇ $53.13
Total Savings Todayf $249.99
THANK YOU
**Estimated Sales
I just got one too
Sent from my MB855 using XDA App
kobbone said:
It didn't work when I tried it
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
When you were Modding it?
I'm going to put out a YouTube video of the mod taking place come Tues or Wednesday
Sent from my Mophukin Photon runnin CM7, One.Four OC like a Boss...
So it looks like it's $100 today?
bradleyw801 said:
So it looks like it's $100 today?
Click to expand...
Click to collapse
Yup... I'm just gonna wait for the 500
Sent from my MB855 using XDA App
All the docks will be dirt-cheap eventually.
I feel sorry for the people who paid 500$
Plus that tether fee on AT&T
Cubfan99 said:
All the docks will be dirt-cheap eventually.
Click to expand...
Click to collapse
Sent from my MB855 using XDA App
sold out
Sent from my MB855 using Tapatalk
http://www.wireless.att.com/cell-ph...0257&q_categoryid=cat1370029#fbid=GFrrJ2opWB3
Refub $75. + tax free 2 day shipping!
Sent from my MB855 using xda premium
got mine! let the modding begin!
Im still waiting...
cornelious2 said:
got mine! let the modding begin!
Click to expand...
Click to collapse
Sent from my MB855 using XDA App
Still Waiting........
....I'm still waiting also. Talked with AT&T and they said they were swamped with orders and quickly ran out of stock from the weekend order. They don't know when they are getting there next shipments in....Nice!
What also sucks is AT&T gave their own customers preference over non-AT&T customers when filling the orders with the stock they had. Nice! I say that because there are members on here who ordered after I did and got their lapdock already. I ordered with my debit card so their should have been no hold up except I'm not an AT&T subscriber. It would be nice if they would post that info on their site so consumers can make an informed purchase!
AT&T Customer Service...Sucks!
So, after talking with a rep on the phone, I then requested to talk with a Supervisor. I told the Supervisor that it's ridiculous that they can't tell me when they will be getting the Lapdocks in stock again. I then asked if they would give me a refurb model since they have those in stock and they told me they would have to charge me $25 dollars more for the refurb. I said are you kidding me! No wonder you are losing to your competition! I didn't take them up on their offer and will wait for my $50 NEW Lapdock. AT&T SUCKS!
Alright...... i will say this again. I work tech support.... for at&t not in mobility although. For some odd reason this is a company wide issue home dept, mobility, techs in the field are backordered. I am believing due to the increased amount of shipping this year and manufacturers themselves, im here to help... and by helping i mean tell you not to waste your time calling into at&t. ****s backordered. Everywhere.... what you see on your screen is what that agent sees. Simple as that and that supervisor saw att has referbs to pass out on ATT.COM thats why she quoted $75
Sent from my MB855 using xda premium
Over a week later I receive a cancellation email. This is ridiculous.
Sent from my MB855 using XDA App

Just purchased SGS2 2 weeks ago....

... and AT&T puts the thing on sale for $9.99. Think I can get an $80 refund?
If not, I'll just return it and get a new one since I'm within my 30 day window Not to mention, there is 1 dead pixel I could technically complain about but would let slide if I can get a refund.
Your within your warranty period, take it back for price adjustment. If they *****, return for full refund, drive 4 blocks up the road and buy a brand new one for $9.99.
Damn get a sack!
Sent from my SAMSUNG-SGH-I777 using xda premium
Stevenrogers_420 said:
Your within your warranty period, take it back for price adjustment. If they *****, return for full refund, drive 4 blocks up the road and buy a brand new one for $9.99.
Damn get a sack!
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
Check his swag.
Stevenrogers_420 said:
Your within your warranty period, take it back for price adjustment. If they *****, return for full refund, drive 4 blocks up the road and buy a brand new one for $9.99.
Damn get a sack!
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
Lol, you act as if I don't have a pair. I just found that it was going for $9.99 and the store kind of isn't open at almost midnight . I planned on calling them in the morning but wanted to see what others had to say.
asshopo said:
Lol, you act as if I don't have a pair. I just found that it was going for $9.99 and the store kind of isn't open at almost midnight . I planned on calling them in the morning but wanted to see what others had to say.
Click to expand...
Click to collapse
Ok maybe think for yourself, make a choice, and stop waiting for somebody to stop by and see if your ass needs wiped...
Sent from my SAMSUNG-SGH-I777 using xda premium
Stevenrogers_420 said:
Ok maybe think for yourself, make a choice, and stop waiting for somebody to stop by and see if your ass needs wiped...
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
Cool, thanks for being a ****.
asshopo said:
... and AT&T puts the thing on sale for $9.99. Think I can get an $80 refund?
If not, I'll just return it and get a new one since I'm within my 30 day window Not to mention, there is 1 dead pixel I could technically complain about but would let slide if I can get a refund.
Click to expand...
Click to collapse
Uh, then do it? If you have a dead pixel, Id take it back regardless, exchange it for a new one at the new price and be a double win. Why is this a hard choice, it seems pretty easy to me?
Hi, I'm Steve.
Nice to meet you.
Sent from my SAMSUNG-SGH-I777 using xda premium
Stevenrogers_420 said:
Hi, I'm Steve.
Nice to meet you.
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
Dont be a ****, lol.
I gotta be me...
Sent from my SAMSUNG-SGH-I777 using xda premium
LMFAO
reading that was almost as funny as the link I clicked on in xda expecting a kernel little did i read some kid was begging for an update....
It forced me to google how to hang myself....
Google tends to have a lot load of ways...
top of the list was some 15 yr old emo... scared he would F%$# up and wind up mental and eating through a straw....
Oh yea, btw, yea I'd take it back.
I had a rep get me worked up over this phone (came from axtrix2) just for him to tell me to wait till thursday... ummm F&%$ that...
asshopo said:
... and AT&T puts the thing on sale for $9.99. Think I can get an $80 refund?
If not, I'll just return it and get a new one since I'm within my 30 day window Not to mention, there is 1 dead pixel I could technically complain about but would let slide if I can get a refund.
Click to expand...
Click to collapse
I got my new phone early last week, saw it on sale this week, called Customer Service and they gave me a $90 credit on my account. I'm sure they'll do the same for you.

how much is T-Mobile restocking fee?

im about to change carrier and im eyeing the One. i'd like to know how much is the restocking fee for 14days?
50 or 75 I am pretty sure 75.
Sent from my Nexus 4 using Tapatalk 2
50$ for sure.. I had to return my s3 grabbed the note 2
Sent from my Nexus 4 using xda premium
Do they charge if there is a problem with the phone? I got my One on Saturday and it has shut off twice on me already. I've never had to return a phone, so I don't know how this restocking fee works.
Sent from my HTC One using Tapatalk 2
Towle said:
Do they charge if there is a problem with the phone? I got my One on Saturday and it has shut off twice on me already. I've never had to return a phone, so I don't know how this restocking fee works.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
If it's a reproducible problem you might be able to get out of restocking...if it's intermittent, probably not. The fee is $50.
Sent from my HTC One using xda app-developers app
blackangst said:
If it's a reproducible problem you might be able to get out of restocking...if it's intermittent, probably not. The fee is $50.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Does that apply for an exchange as well? Or just a return?
Sent from my HTC One using Tapatalk 2
I have a problem with mine too.. but the challenge is finding a place that has them in stock. If it's a problem (they're usually asses about it) they won't charge the restocking fee. It's 50 btw
Sent from my HTC One using Tapatalk 2
I apply for new service then cancel my service within the days allowed and I wasnt charged single thing.
Sent from my HTC One using xda premium
shook187 said:
I apply for new service then cancel my service within the days allowed and I wasnt charged single thing.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
That's because you can't restock service.
Sent from my HTC One using Tapatalk 2
I believe the restocking fee is $50 if you are returning the phone within the 14 days (retail store) or 20 days (t-mobile.com). Now sure if it changes if you are also canceling service.
Towle said:
Does that apply for an exchange as well? Or just a return?
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Can't say with any certainty. Call 611 and ask our read your tos
Sent from my HTC One using xda app-developers app
blackangst said:
Can't say with any certainty. Call 611 and ask our read your tos
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I'll just go to the store. Thought I might get lucky and find a store employee who knows from experience. It seems that phone reps know nothing about how things work in store.
Sent from my HTC One using Tapatalk 2
It'll be a $50 fee for any exchange unless you can reproduce the issue and are exchanging for the same phone. If you have issues they will exchange it for the same model with no fee charge. If you want a different model, then a fee will be charged. Choose wisely
Sent from my HTC One using xda premium
they got balls! verizon charges $35
also, within the full year. is T-Mobile will replace your handset if any problem encounter?
on verizon, within full year they will give you a replacement. a certifed/refurbed but in brand new condition.
Towle said:
I'll just go to the store. Thought I might get lucky and find a store employee who knows from experience. It seems that phone reps know nothing about how things work in store.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
I am a RSA in a T-mobile Corp Store. From T-Mobiles return/exchange policy there is a $50 fee for return/exchange for most smartphones. Some of the smartphones have a $75 fee like the Note 2 and the Iphone 5. The Manger has to override the restocking fee and most mangers will not override it unless you can show us the problem in the store. There is no known issue right now about reboots in our internal system. I am not saying that it isn't a issue but I have yet to see any HTC One reboot that I have sold. Most of the time if you want to exchange the phone for the same model the fee is removed. If you want to change to a different phone or just do a full return the fee is almost always charged unless we see the problem.
ad78 said:
they got balls! verizon charges $35
also, within the full year. is T-Mobile will replace your handset if any problem encounter?
on verizon, within full year they will give you a replacement. a certifed/refurbed but in brand new condition.
Click to expand...
Click to collapse
T-Mobile also replaces your phone for one year (refurbished), or if you have the insurance bundle they will always replace it. They send it next day air, then you return the defective phone. It's $5 if you have insurance or $25 if you don't.
Sent from my HTC One using Tapatalk 2
Prod1702 said:
I am a RSA in a T-mobile Corp Store. From T-Mobiles return/exchange policy there is a $50 fee for return/exchange for most smartphones. Some of the smartphones have a $75 fee like the Note 2 and the Iphone 5. The Manger has to override the restocking fee and most mangers will not override it unless you can show us the problem in the store. There is no known issue right now about reboots in our internal system. I am not saying that it isn't a issue but I have yet to see any HTC One reboot that I have sold. Most of the time if you want to exchange the phone for the same model the fee is removed. If you want to change to a different phone or just do a full return the fee is almost always charged unless we see the problem.
Click to expand...
Click to collapse
75 for note 2 and iPhone5? Is that a policy only your store is doing? All smartphones are 50 and tablets or laptops are 75.
Sent from my HTC One using xda premium
deviusdragger said:
75 for note 2 and iPhone5? Is that a policy only your store is doing? All smartphones are 50 and tablets or laptops are 75.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Its what we have been told when we tell customers. Its pretty much just like the new PHP costs. If you get PHP for your phone and the full bundle is $11.99 your phone most likely has a $75 restocking fee. I am sure it is because of the cost of the phone. The Note 2 is a $700 phone where the GS3 is a $500 phone. I know the HTC One for PHP is $11.99. We were told to put the $75 restocking fee sticker on the phone for customers to know. Also if you look your re receipt it talks about it there as well. I think T-Mobile calls the $75 ones super phones where the $50 ones are called smartphones.
Prod1702 said:
Its what we have been told when we tell customers. Its pretty much just like the new PHP costs. If you get PHP for your phone and the full bundle is $11.99 your phone most likely has a $75 restocking fee. I am sure it is because of the cost of the phone. The Note 2 is a $700 phone where the GS3 is a $500 phone. I know the HTC One for PHP is $11.99. We were told to put the $75 restocking fee sticker on the phone for customers to know. Also if you look your re receipt it talks about it there as well. I think T-Mobile calls the $75 ones super phones where the $50 ones are called smartphones.
Click to expand...
Click to collapse
You might want to check with your manager about that before an angry customer comes in saying you guys lied about the restocking fee and enforcing it at that price when it shouldn't have been.
Sent from my HTC One using xda premium
Prod1702 said:
Its what we have been told when we tell customers. Its pretty much just like the new PHP costs. If you get PHP for your phone and the full bundle is $11.99 your phone most likely has a $75 restocking fee. I am sure it is because of the cost of the phone. The Note 2 is a $700 phone where the GS3 is a $500 phone. I know the HTC One for PHP is $11.99. We were told to put the $75 restocking fee sticker on the phone for customers to know. Also if you look your re receipt it talks about it there as well. I think T-Mobile calls the $75 ones super phones where the $50 ones are called smartphones.
Click to expand...
Click to collapse
I work at a Corp store as well and ALL smart phones ring up as $50 restocking fee . none are $75
Tablets however are $75

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