[Q] Stock Before Repair? - Fascinate Q&A, Help & Troubleshooting

Do I need to flash a stock vzw rom before I go to the store for repair? I'm having issues with the phone dropping into airplane mode after several minutes of idle time. I'm running CM7 now and have tried re-flashing the kernel and pulling the battery as suggested, but Im still having this issue.

humblewarfare said:
Do I need to flash a stock vzw rom before I go to the store for repair? I'm having issues with the phone dropping into airplane mode after several minutes of idle time. I'm running CM7 now and have tried re-flashing the kernel and pulling the battery as suggested, but Im still having this issue.
Click to expand...
Click to collapse
A year ago, I would have said don't worry about it, but these days Verizon is extremely strict about what does and doesn't constitute a warranty violation. Also, techs are trained to work on TouchWiz stock, and may do more harm than good attempting to fix a custom ROM.
However, I'm not completely sure that you should take that in for official repair... From what I've read, the radio issue is a widespread problem with fascinate cm7/miui. Either way, nandroid backup your current setup and flash the stock dl09 package to test whether you still have the problem. If you do, take it to Verizon with that stock, unrooted dl09. That way they won't get angry about rooting.

I'm sure the techs would love to play with cm7 on your phone . C'mon! There are stickies all over, if you got yourself on cm7 you can get back to stock with a little reading. And did this issue happen to you on touch wiz?
good day.

Yes, if I remember, it did happen some on TW, but not as often as it is now. I know there are stickies on HOW to go back to stock. I was more concerned about what vzw employees look at when attempting a repair.

humblewarfare said:
Yes, if I remember, it did happen some on TW, but not as often as it is now. I know there are stickies on HOW to go back to stock. I was more concerned about what vzw employees look at when attempting a repair.
Click to expand...
Click to collapse
In which case, yes, definitely be stock before turning it in. No question about it - odin dl09. Good luck!

Related

SC 2.92 Center of Screen stops responding

I have two Samsung Fascinates. Both were wiped clean and Odin flashed with DJ01. I followed all the steps to install SC 2.92 Voodoo. One of the phones works fine. The other phone occasionally stops responding in the middle of the screen.
I went ahead and flashed it back to stock and it doesn't seem to have this problem. I have gone from SC to Stock 2-3 times now, and after a few minutes of use it keeps doing this. Is anyone else experiencing anything similar?
Which odin package did you use to return to stock?
There are a few of us on here who have screen response issues. It's even worse when the phone is charging. No known solution. I think it's a problem that carried over from the i9000 which our current kernel is from. I was going to pull the thread for you but the search function is down.
Some work arounds:
Reboot. It will work for awhile repeat as needed
Don't root...
Try my guide, if it doesn't work still.
http://forum.xda-developers.com/showthread.php?t=1001064
Let me know by posting in guide.
Your guide is what I did twice. It appears that this is a known issue with only certain phones. I also noticed that the display is brighter on the fully functional super clean fascinate.
I went ahead and flashed it to stock took it to the Verizon store showed the person that it wasn't as bright at max settings, they said it looks like a manufacturer defect they will send me another phone and just to mail back the one I have.
I also have 2 FC n other one had that so b4 flashin di01 I flashed eb01 stock rom then flashed di01. Now its working flawlessly
Sent from my SC2.9.2Voodoo/EC10 kernel/Nitro Ultra Honeycomb v3.1 using XDA Premium
I am one of the unlucky ones too. I don't think its kernel related. It does it on the OEM mesmerize kernel too (ec10). I think the only real solution is to wait for our OEM update and if it still does it take it in for an exchange.
Very frustrating! !
Sent from my SCH-I500 using XDA App
I had this problem, but once I wiped data, cache, dalvik, and flashed the newest SC 2.9.2, it went away.
a newbe i am wondering what is the differences between eb01 and di01????
newbe here what is the difference between eb01 and di01???
I haven't had a problem since flashing the jt's new kernel. Not yet anyways
Sent from my SCH-I500 using XDA App
mrtonee said:
newbe here what is the difference between eb01 and di01???
Click to expand...
Click to collapse
EB01 is a 2.2 froyo release (not official)
D101 is an early 2.1 eclair release (oem)
thank you...........
Switched the phone out problem gone
that'll do it..
How did you go about exchanging your phone? Did they make you replicate the problem?
Sent from my SCH-I500 using XDA App
I told them that it does it sometimes and it's completely random. I showed them the phone they made sure it wasn't rooted.... and then they said...ok, we'll mail you a new phone just send yours back
Shinebox said:
I told them that it does it sometimes and it's completely random. I showed them the phone they made sure it wasn't rooted.... and then they said...ok, we'll mail you a new phone just send yours back
Click to expand...
Click to collapse
Just spoke with a VERY nice man at VZW tech support. I explained my problem (leaving out a few particulars of course). He had me boot it in safe mode and wants me to run it that way till Monday. Hmmm, yeah. . .that is not going to happen. He said he will call back at 3:00pm Monday and see if my problem went away. I plan on telling him that it made no difference. Am I being unethical?
I would suggest Gizmo Droid's fix for CWM. I flashed through ODIN and checked Repartition like he said. I followed all of his instructions and my phone no longer gives me a headache. Since doing so, I do experience lag, but I no longer need to lock and unlock my phone to make it work.
Update: Downloaded official froyo and had same screen responsiveness issues. Called Verizon and they are sending me a replacement!!
I've been having pretty good success with Imanut's 100mV voodoo kernal with cpu clocked to 800mhz. However, the screen is still unresponsive when the charger is plugged in
Sent from my SCH-I500 using XDA App

Flash back to 2.1

Can someone lead me to the files I need to flash my Fascinate back to 2.1 from the Froyo update. I'm not sure what files or Odin i need to do this. I'm having an issue with my 3G disappearing and dropping since going to the OTA froyo and never had problems with it on 2.1 so i'm trying to go back to stock 2.1, maybe even try to goto Froyo again [maybe something got corrupted or something]. Before i got about getting a new one, i'd like to see if I can flash back to 2.1 and get it working again.
There's a stock package that you can use to Odin back to DL09 (eclair) here. That same thread gives an easy way to get back to froyo if you want to try again.
Alternatively, if you're just having connectivity issues, you could simply try another radio. Some people have a better time with DL09 modem, at least compared to EB01 and EC01 (not sure whether anyone finds it better than the current one), and you can Odin just the modem here. You might want to try this first and see if it does the trick. DL09 modem works fine with leaked froyo releases, so it should be okay with the official one.
blandj said:
There's a stock package that you can use to Odin back to DL09 (eclair) here. That same thread gives an easy way to get back to froyo if you want to try again.
Alternatively, if you're just having connectivity issues, you could simply try another radio. Some people have a better time with DL09 modem, at least compared to EB01 and EC01 (not sure whether anyone finds it better than the current one), and you can Odin just the modem here. You might want to try this first and see if it does the trick. DL09 modem works fine with leaked froyo releases, so it should be okay with the official one.
Click to expand...
Click to collapse
I just flashed it back to 2.1 and im still having an issue with the 3G disappearing and dropping, you say try different radios? Which should I try, im kinda new to this, so far its lookin like i'm going to have to get a new phone. It makes me angry cuz it worked perfectly fine on 2.1 then when i updated, now the 3G just disappears randomly
qwiktune said:
I just flashed it back to 2.1 and im still having an issue with the 3G disappearing and dropping, you say try different radios? Which should I try, im kinda new to this, so far its lookin like i'm going to have to get a new phone. It makes me angry cuz it worked perfectly fine on 2.1 then when i updated, now the 3G just disappears randomly
Click to expand...
Click to collapse
Here is an all together Rom, Theme, Radio, one stop shopping for you courtest of nitsuj17, cause he is that nice. http://forum.xda-developers.com/showthread.php?t=1013312
And a link to fix everything, instructions, files, programs, another one stop shop, but for fixing tour oops during the learning process, courtesy of me, I am helpful but i don't think anyone ever accused me of being nice. http://forum.xda-developers.com/showthread.php?t=1026746
Have fun, learn away, and don't be scared of it. Trust me, I have only heard of one person not having success recovering their phone, that was today so it is still undetermined if they were successful or not. Don't you wish a car had that kind of success rate.
DaleV said:
Here is an all together Rom, Theme, Radio, one stop shopping for you courtest of nitsuj17, cause he is that nice. http://forum.xda-developers.com/showthread.php?t=1013312
And a link to fix everything, instructions, files, programs, another one stop shop, but for fixing tour oops during the learning process, courtesy of me, I am helpful but i don't think anyone ever accused me of being nice. http://forum.xda-developers.com/showthread.php?t=1026746
Have fun, learn away, and don't be scared of it. Trust me, I have only heard of one person not having success recovering their phone, that was today so it is still undetermined if they were successful or not. Don't you wish a car had that kind of success rate.
Click to expand...
Click to collapse
Do you think changing the radio version or whatever will fix my problem here. I mean in my search to find out if anyone else has been having their 3G randomly disappear i havent see to much report. I just dont get how it was working fine with 2.1, once i installed froyo it started this problem, now im flashed back on 2.1 and it seems still "broken." Even the Verizon techs had no idea what was going on with it when i took it in. I mean can software screw up the hardware?
I was told by a Verizon rep that they knew that this OTA update would cause this problem in a certain percentage of devices and they just sent me a new one. The second in 2 weeks. When I went in and complained they just went straight to the computer and ordered me a new 1 both times, no ?'s asked really. Just hope you're still under warranty.
xdaddylongstrokex. said:
I was told by a Verizon rep that they knew that this OTA update would cause this problem in a certain percentage of devices and they just sent me a new one. The second in 2 weeks. When I went in and complained they just went straight to the computer and ordered me a new 1 both times, no ?'s asked really. Just hope you're still under warranty.
Click to expand...
Click to collapse
Hmmm, Time to go to stock and head in the store so people don't have to watch me ***** anymore. Hopefully 3rd time will be a charm.
good day.
xdaddylongstrokex. said:
I was told by a Verizon rep that they knew that this OTA update would cause this problem in a certain percentage of devices and they just sent me a new one. The second in 2 weeks. When I went in and complained they just went straight to the computer and ordered me a new 1 both times, no ?'s asked really. Just hope you're still under warranty.
Click to expand...
Click to collapse
nope, i got mine from a friend, so my only option here, buy a new one off someone else, sell mine on craigslist for the same price doin an even swap, stay on 2.1 on the new one i get lol
For those of you who haven't gotten a new phone yet or found this, here is the fix for this headache of a problem
http://mobiletech.knguyentu.com/2011/04/samsung-fascinate-random-3g-disconnect.html

[Q] Stock Vibrant rebooting and dropping signal

Hey fellow xda members,
I have to check out my sisters vibrant this weekend.... (she is so not tech friendly)
Its her 3rd vibrant and all had same issues... Rebooting, dropping signal and data and the whole not sending sms and mms messages.... She talked to tmobile and they had no clue and essentially gave up on her....
What are my options to trying to get this working for her. And/or what can/should say to T-mobile about resolving this issue... They offered her an exchange at one time but it was a very low end phone... Not a good deal if u ask me..
1. Tried rooting on her first phone-wasnt successful...(i didnt root it so not sure)
2. Possible bad kernel or radio causing these issues... Hard to believe that 3 phones .
3. Still running stock software as tmobile told her not to update phone to latest software . (she did that with her 2nd phone and same result)
4. Could rooting and a finished rom resolve some or most of her issues?
(I have had several android phones and all were rooted so i know)
5.... CLUELESS....
Well if your trying to update your phone to froyo id recomend you to flash a custom rom from the vibrant developement if you dont know how to root your fone download the vibrant toolbox on your pc and it has like 10 steps (all of them are in order so you wont get confused and since your phone its not rooted theres and option that says ROOT YOUR PHONE start from that step.. click on that box and it tells you the steps and what you should do but you must have usb debbugin ebabled
Sent from my GT-I9000 using XDA Premium App
Naw its all good I know how to root just not too sure if a custom rom would correct the issues she is having.
Sent from my LG-P999 using XDA App
Try it if its still the same go to SETTINGS, WIRELESS AND NETWORKS, MOBILE NETWORKS make sure that the USE PACKET DATA box is checked and if motbtry to contact one of the devs one of them could be WHITEHAWKS or somethin lik that... they are gona tell you what to do
Sent from my GT-I9000 using XDA Premium App
Odin to 2.1 then d/l rom manager then root then get Biwinning or Trigger or ZenDroid all are Froyo roms all will resolve you problems
The problem you are having is a result of human action......... the chances of 3 phones all having the same problem is like winning the Lotto.......
Human action I love it!!!! Lol will show my sister that. . Lol
Sent from my LG-P999 using XDA App
I went over to my families house the other day and my sister said, "look its doing it again". When I looked over the phone was shutting down and rebooting. I asked her if it did that alot and she said it had just started in the past few days. She did not mention dropping data connection or having problems with sms or mms. A while back I rooted her phone and added MobileAP but that is all. Everything else is still stock and no official updates were applied either.
My plan is to backup all her stuff this weekend and flash something onto it. I told her we would find a good stable ROM for her and some theme options she would like and just do it all on sat or sun. I'm not sure if that is gonna fix her problem as I wanna believe its a hardware defect but she doesn't wanna exchange it just yet and I'm done arguing with her. If that doesn't werk I told her we would have to put it back to stock and call T-mobile. That's our plan, hope it helps on ur decision. Good luck!
@kawika thanks it didnt help lol
Im going to root her phone and install Iunno looking at a 2.2 rom maybe...Trigger rom.
I cant believe that three phones later she has same issues.. Specially since her hubby and daughter have a Cliq xt and have better reception then hers...
? do i need to install a new modem/radio as well as flashing rom? And how do I know which is the right one?
twiztidnutzzzzz said:
@kawika thanks it didnt help lol
Im going to root her phone and install Iunno looking at a 2.2 rom maybe...Trigger rom.
I cant believe that three phones later she has same issues.. Specially since her hubby and daughter have a Cliq xt and have better reception then hers...
? do i need to install a new modem/radio as well as flashing rom? And how do I know which is the right one?
Click to expand...
Click to collapse
And you stated in the OP, she is on stock software. For sure? The rebooting when signal dropped low was a bug in the services.jar of our initial i9000, android 2.2.1 ports. This was of course patched by Eugene373 with further work by birgertime (and some fumbling by myself) in the official ports of 2.2.1 for the Vibrant. If she is definitely on stock software with no mods though, then that doesn't apply, but was my first instinct.
Most roms we have out now, with the exception of GingerCloneR3, come bundled with modems. They are most likely the modem that the rom chef/dev likes the best, but you can always flash a new modem on top of a custom rom. Different users in different areas have different results with different modems. Gotta test them to see what works the best for her.
Flashable modems are all here, courtesy of scrizz: http://forum.xda-developers.com/showthread.php?t=868774
Those can be flashed over any rom, just make sure you grab a 2.2 modem for froyo, or 2.1 for eclair respectively.
You might want to start with running Odin to flash her back to stock software, and then go from there. If you are going to do that, I recommend a modded Odin package by Eugene, available here: http://eb-productions.proboards.com/index.cgi?board=samsungsgs&action=display&thread=3 . Its stock-ish JK2 Froyo for the Vibrant, already rooted, with superuser and busybox, and modded 2e recovery so you can easily flash and install Clockwork Recovery if you choose to do so. That file is my go to, when all else fails and I need to get back to stock.
Good luck with your endeavors, hope some of this helps.
she is def on stock 2.1 for sure.!.
thanx... will keep yaz informed heading on the road now.. b there in 5plus hours
This sounds very familiar to problems my Vibrant was having. It turned out to be a flakey SIM card. I went to my local T-Mobile store and they swapped it for a new one at no charge. That fixed all of my SMS & connectivity issues. It might be worth a try, it definitely wouldn't hurt anything to get a new SIM card put in.
Lol she had one replaced as well and same issue..
Sent from my LG-P999 using XDA App

I am dumb and shouldn't mess with my phone when it works X100

So I feel really dumb because I am S-off and rooted using Tranquility ICS Rom HBOOT 1.12.PRI 2.45_003 PRL 25006 Baseband 1.12.11.0809 but my cell signal just drops when I am making calls. Could I have damaged the radios somehow while getting to root and S-off? Things haven't been the same since I tried to use CM10. I put CM10 on just after I rooted and flashed I put CM10 on it and that is when I started to notice my radios would just drop. Almost as if they were rebooted. Then I takes me a long time to get a good connection back. Could flashing the wrong firmware for your radios damage them? Not sure if I did that or not but I may have.
I was happy with stock but I wanted to tether every once in a while and that is why I did it. I am horrible and a very bad phone guy.(said with a little chuckle even though it is true)
If you can, please lend me some advice.
Thank you in advance. I really should stop playing with my phones as I am not savy enough to not break them. However I love to tinker but I think I will stick with full sized computers as I know how to fix them.
Andrew
Is this the wrong place to put this?
mayford5 said:
So I feel really dumb because I am S-off and rooted using Tranquility ICS Rom HBOOT 1.12.PRI 2.45_003 PRL 25006 Baseband 1.12.11.0809 but my cell signal just drops when I am making calls. Could I have damaged the radios somehow while getting to root and S-off? Things haven't been the same since I tried to use CM10. I put CM10 on just after I rooted and flashed I put CM10 on it and that is when I started to notice my radios would just drop. Almost as if they were rebooted. Then I takes me a long time to get a good connection back. Could flashing the wrong firmware for your radios damage them? Not sure if I did that or not but I may have.
I was happy with stock but I wanted to tether every once in a while and that is why I did it. I am horrible and a very bad phone guy.(said with a little chuckle even though it is true)
If you can, please lend me some advice.
Thank you in advance. I really should stop playing with my phones as I am not savy enough to not break them. However I love to tinker but I think I will stick with full sized computers as I know how to fix them.
Andrew
Click to expand...
Click to collapse
i believe if you flash the wrong firmware your device just wounldnt boot. you are on the latest radio.
might have a defective radio chip in your phone, but i dont know how to check that
You said you're running an AOSP Rom, right? Check this out : http://forum.xda-developers.com/showpost.php?p=32126633&postcount=106
thefoss said:
You said you're running an AOSP Rom, right? Check this out : http://forum.xda-developers.com/showpost.php?p=32126633&postcount=106
Click to expand...
Click to collapse
I think I am going completely back to stock and see if that has any issues. Maybe my radios aren't right so if I return to stock I will take it back to sprint and try to get it exchanged. thanks all
mayford5 said:
I think I am going completely back to stock and see if that has any issues. Maybe my radios aren't right so if I return to stock I will take it back to sprint and try to get it exchanged. thanks all
Click to expand...
Click to collapse
Okay so friday night I went with the stock rotted rom and Kaboom. My radios returned to normal. Not only that but after going with the custom roms I was having major battery issues(only 13 hours worth with limited use). I cleared the battery stats and charged it Friday into Saturday. I didn't need to recharge until tonight. 1day 8hrs 43mins with a good amount of use. I even used the wifi for about 2 hours at home installing all my apps that didn't get a proper titanium backup for some reason. Everything is back to normal. That is very strange because a lot of guys using those roms say they get similar if not better battery life. Could be me. Thanks guys for the info.
Andrew
Glad it worked for you. I've played with the AOSP roms, but I'm holding out til someone ports a Jelly Bean Sense Rom over. Til then, try Viper 2.3

many drop calls after 4.4 kk

Tons of drop calls after flashing to NAB. Then i tried Carbon Nightlies but did not use long enough to know if it has the same problem. Then have been on SACS kk ever since. It happens consistently with the Official NAB and SACS.
I do want to add that after deciding that I wanted to go back to 4.3, I attempted to flash back, several attempts, and several methods. I don't remember exactly what I flashed (months ago). I am beginning to second guess whether I might have flashed the wrong thing, maybe wrong radio or something.
If I post shots of my aboutPhone details, is it possible to identify what might be potentially causing this?
From my understanding you can not go back to 4.3 after flashing to NAB. It is odd that you are having these issues because I am running sacs and s5 port and I'm not having any issues what so ever. Post your about phone. Maybe someone can see from that. Gotta start somewhere.
Sent from my SM-G900P using Tapatalk
Yeah, shortly after I found out that it was irreversible. Here is AboutDevice.
Does anything look out of place?
my phone is also dropping calls now that im on NC5 kitkat. What gives? I know sprint is notorious for this kind of spotty service but c'mon, really?
Not saying sprint is the greatest, but maybe it's service upgrades in your area?
thats what they want you to think.. but really the "network vision upgrades" are already done in my area.
Im on the debloaded NC5 stockish rom. The problem started on stock
j00manji said:
thats what they want you to think.. but really the "network vision upgrades" are already done in my area.
Im on the debloaded NC5 stockish rom. The problem started on stock
Click to expand...
Click to collapse
For comparison purposes try odining back to stock NC5 if problems persist try wipping data/factory reset in stock recovery and see if that helps? I am on NAB and I have no issues?
[]
sorry, i should have mentioned that I was originally on stock NC5 (rooted) when the issue started. since then I began to care less. The droped calls started happening 3 days ago. I started flashing roms on to my phone yesterday lol
j00manji said:
sorry, i should have mentioned that I was originally on stock NC5 (rooted) when the issue started. since then I began to care less. The droped calls started happening 3 days ago. I started flashing roms on to my phone yesterday lol
Click to expand...
Click to collapse
You can always try to use older Basebands/Modems. Some users have reported that the MJ4 or NAB basebands work better in their area than the NC5 ones.
You need to first install the Engineering Bootloader. Then you can use ODIN to flash the desired Baseband.
I'm o KitKat Killer 4 NC5 and only get about 2 dropped calls a day.. I'm willing to bet this is a tower issue, rather than a software issue..
topherk said:
You can always try to use older Basebands/Modems. Some users have reported that the MJ4 or NAB basebands work better in their area than the NC5 ones.
You need to first install the Engineering Bootloader. Then you can use ODIN to flash the desired Baseband.
Click to expand...
Click to collapse
Thanks for the tip. Is it ok to use the MJ4 baseband while on NC5? I do want to try it since thats what the phone was shipped with and it worked fine out of the box for 2 days lol.
It's funny, I used to drop calls all the time in the same area. After the update I don't drop calls in that area, but now in 2 other areas every time, it's like clockwork. Usually when 4g signal is really low, amybe it's when it tries to switch to 3g it looses the call. IDK, my S4 never dropped calls and I travel the same routes to and from work.
j00manji said:
Thanks for the tip. Is it ok to use the MJ4 baseband while on NC5? I do want to try it since thats what the phone was shipped with and it worked fine out of the box for 2 days lol.
Click to expand...
Click to collapse
As long as you flash the engineering boot loader as was mentioned, then yes.
Sent from my SM-N900P using Tapatalk

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