I was installing some apps on my phone and suddenly the screen turned off. When I tried to turn it on, nothing happened. I then let the phone sit for a minute and still nothing would happen until I noticed the buttons turning on and off. I tried swiping where the unlock would be when the buttons come on and it worked. I could tell from the tactile feel. I then rebooted the phone by pressing and holding the power button and guessing where restart would be. The screen works again.
Has anyone else experienced this problem? First time for me.
hpcolombia said:
I was installing some apps on my phone and suddenly the screen turned off. When I tried to turn it on, nothing happened. I then let the phone sit for a minute and still nothing would happen until I noticed the buttons turning on and off. I tried swiping where the unlock would be when the buttons come on and it worked. I could tell from the tactile feel. I then rebooted the phone by pressing and holding the power button and guessing where restart would be. The screen works again.
Has anyone else experienced this problem? First time for me.
Click to expand...
Click to collapse
I had it happen to me once, when I first got the phone. Exactly as you described, except I had to battery pull. I was using an app called Screen Filter, so I could dim the capacitive lights. I figured it had to do with that app, so i removed it. I haven't had it happen since. I'm not sure if it was Screen Filter that caused it or not, but I haven't had it happen again since I removed it. Either that, or just a coincidence.
Happened to me once when I was messing with a root script that had a bug. Ended up clearing some of my app data too. Seems like a common "brain death" state that the phone can get into. I'm pretty sure it's software related and nothing to worry about.
Mike
it happens to me often, and I too have screen filter... but that isn't the cause of the problem (i got it to dim the buttons but it doesn't work on those yet).
I'm not sure what the problem is, but you can eventually turn the screen back on and reboot it - just keep at it. Do you have anything plugged into the headphones jacks BTW? If you do, and you try to reboot, it'll hang. It's done that to me a few times so I unplugged the headphones everytime
Started happening to me after i installed either switkey x or the amazon app, i am not sure but i think that's what caused it
SwiftKey works fine for me... try reinstalling it. Same far any other apps that cause issues, make sure the download was good and reinstall.
If the phone freezes, remember that the only ways to get a try restart is a dead battery or battery pull. Wifes phone froze and shut off, would not restart until a battery pull.
Good luck!
Sent from my phone
Happens to me too and it is really irritating.
GhettoBSD said:
it happens to me often, and I too have screen filter... but that isn't the cause of the problem (i got it to dim the buttons but it doesn't work on those yet).
I'm not sure what the problem is, but you can eventually turn the screen back on and reboot it - just keep at it. Do you have anything plugged into the headphones jacks BTW? If you do, and you try to reboot, it'll hang. It's done that to me a few times so I unplugged the headphones everytime
Click to expand...
Click to collapse
It works perfect for dimming (well turning off) the buttons, check your settings!
so i keep having the same problem even without the swiftke y installed tried to reboot and even factory reset no luck. did you find any solutions.
used to happen a lot when i had aosp roms on my old hero
Are you guys overclocked?
I am not overlooked and I exchanged to another phone.
Sent from my PG86100 using XDA App
iliapiano said:
I am not overlooked and I exchanged to another phone.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Damn....I may have to do that. Sprint allowed you to exchange with no hassle? It seems to happen so randomly that I don't think my Sprint Store will exchange it if they can't reproduce it.
freeza said:
Are you guys overclocked?
Click to expand...
Click to collapse
My wife was oc when hers froze
Sent from my phone
I'm overclocked but the issue @ hand is software related. When I had the OG Evo, certain kernels would cause the screen to act in the same matter stated in the op. A lot of bugs that people report would be resolved once we get perm. Root.
My ''xDU4L C0R3 SH00T3Rx'' shot you down in 3D!
SO this has happened to me and I am freaking out thinking its the aosp rom. how long did it take for the screen to light up again. it been like two hours for mine.
Related
Ok so I'm at week 3 with this thing and yesterday I noticed that my screen had a dead spot on it. What I mean by that is that there was an unresponsive section on the screen. I had experienced this before on my E4G. End result was sprint replaced the phone. By last night the spot responded again but a new location was affected by this problem.
Also the last few days I've had issues with the phone just "running away". I will get backed out of an app automaticlly then multiple selections are made as the phone flies through different screens on its own. While this is happening I do feel a haptic response to this phantom finger making all these selections. When I touch the screen myself there is no response to my touch. Screen shutdown stops the action and allows me to restart the phone after I get the screen back on.
Need to know if anyone else is or has experienced this. I've only got a few days left on my 30 for return without having to pay for another phone.
Also, I have not rooted this device or used any mods.
Sent from my PG86100 using XDA App
aaronb1980 said:
Ok so I'm at week 3 with this thing and yesterday I noticed that my screen had a dead spot on it. What I mean by that is that there was an unresponsive section on the screen. I had experienced this before on my E4G. End result was sprint replaced the phone. By last night the spot responded again but a new location was affected by this problem.
Also the last few days I've had issues with the phone just "running away". I will get backed out of an app automaticlly then multiple selections are made as the phone flies through different screens on its own. While this is happening I do feel a haptic response to this phantom finger making all these selections. When I touch the screen myself there is no response to my touch. Screen shutdown stops the action and allows me to restart the phone after I get the screen back on.
Need to know if anyone else is or has experienced this. I've only got a few days left on my 30 for return without having to pay for another phone.
Also, I have not rooted this device or used any mods.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
I haven't had the issue where the phone is whipping through different screens on its own, but I have had a dead spot in one particular area a few times. It doesnt always happen, and I can't really force it to repeat. It is totally random when it happens, but it is that same spit every time it does happen. A factory reset seemed to help, but it still happens once in a while. When it happens, I change to a different screen, then go right.back to the screen with the 'dead spot' and it is no longer dead/unresponsive. Very odd.
I would try a factory reset, then of the problem persists I'd probably take it to Sprint. I have a couple days left and am pondering exchanging mine for a new one as well.
Sent from my PG86100 using XDA App
Did you have anything plugged into the headset jack? Only time I've experienced a runaway phone going crazy was when I had mine plugged into an amp via the headphone jack. All sorts of crazy control signals go through there.
Mike
No sir, nothin plugged in
Sent from my PG86100 using XDA App
my friend had this happen to her evo shift a couple times. It occured after she upgraded to gingerbread. I beleive she hard reset it and it went away
Anyone else getting this? Seems to be only the top half of the screen it does this randomly. Takes a reboot to fix it. I am rooted and no matter the ROM tgis happens 2-3 times a week
Sent from my PG86100 using XDA App
Sounds like a problem. I would definitely bring the phone in to be checked out.
Sent from my PG86100 using XDA App
Alchem!st said:
Sounds like a problem. I would definitely bring the phone in to be checked out.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Happened to me once with my first one, and twice with my second. Not enough times to really make me care.
i've experienced unresponsive issues
So i've experienced the screen randomly becoming unresponsive. So i know its lot locked because i've been in phone calls when it happened, or i can see animations working, or maybe a download bar progressing and then the screen will do nothing at all. I can shut the screen off and back on but then not be able to unlock it. But then i've had the same happen, but i would then be able to unlock the phone only for nothing beyond that to respond. This does eventually go away/stop, Its odd as it makes me think its the screen at times, then software at times (sometimes i cannot hold the power to restart/power down).
i have a similar problem where my lower part of the screen becomes unresponsive randomly at times once a day and then goes away after reboot . im not rooted
I'm brand new to HTC devices so I'm unsure if the dialer is sense or if this is a ICS dialer were dealing with. (My old phone was a Droidx, so my exp is with blur and asop 2.3 from liberty).
Either way though i seem to have come across an interesting "bug" or at least unusual behavior.
I've noticed on almost every other call, weather it's incoming or outgoing, the MOMENT you dial/answer the screen goes dark. Now i can press the power button to wake it up again and it will stay on for exactly 5 seconds before going dark again. If i flip on speaker phone the screen will stay on, however the moment i turn off speaker phone it goes dark again.
Whats really annoying is if i go back to the home screen it still goes dark after 5 seconds but now when i wake it up it's at the lock screen. If i try to unlock it the moment i touch the screen it goes dark. No matter where i touch the screen the phone is now perma locked until the call is finished.
Now like i said this happens every other call so far in the 6 times I've tested this, which i thought was really odd. The other times the screen stays on and acts completely normal no matter what i do while a call is active. Fresh reboot makes no difference. I haven't done a factory reset yet as I'm trying avoid that.
What i have done so far is unlocked the bootloader, Flashed recovery, and the root from con247's thread in the dev section. I don't think that has anything to do with it though since i noticed the screen going black during a call before i started messing with bootloaders/recovery/root. I just didn't test it as well before doing those things cuz i didn't think anything of it.
Is anyone else seeing this behavior and does anyone have any suggestions?
Void4ever
void4ever said:
I'm brand new to HTC devices so I'm unsure if the dialer is sense or if this is a ICS dialer were dealing with. (My old phone was a Droidx, so my exp is with blur and asop 2.3 from liberty).
Either way though i seem to have come across an interesting "bug" or at least unusual behavior.
I've noticed on almost every other call, weather it's incoming or outgoing, the MOMENT you dial/answer the screen goes dark. Now i can press the power button to wake it up again and it will stay on for exactly 5 seconds before going dark again. If i flip on speaker phone the screen will stay on, however the moment i turn off speaker phone it goes dark again.
Whats really annoying is if i go back to the home screen it still goes dark after 5 seconds but now when i wake it up it's at the lock screen. If i try to unlock it the moment i touch the screen it goes dark. No matter where i touch the screen the phone is now perma locked until the call is finished.
Now like i said this happens every other call so far in the 6 times I've tested this, which i thought was really odd. The other times the screen stays on and acts completely normal no matter what i do while a call is active. Fresh reboot makes no difference. I haven't done a factory reset yet as I'm trying avoid that.
What i have done so far is unlocked the bootloader, Flashed recovery, and the root from con247's thread in the dev section. I don't think that has anything to do with it though since i noticed the screen going black during a call before i started messing with bootloaders/recovery/root. I just didn't test it as well before doing those things cuz i didn't think anything of it.
Is anyone else seeing this behavior and does anyone have any suggestions?
Void4ever
Click to expand...
Click to collapse
Sounds like the proximity sensor is going wonky. You might try a factory reset and without installing anything else see if you get the same issue. Also, make sure that any programs you have installed are not affecting it for some reason.
blazingwolf said:
Sounds like the proximity sensor is going wonky. You might try a factory reset and without installing anything else see if you get the same issue. Also, make sure that any programs you have installed are not affecting it for some reason.
Click to expand...
Click to collapse
Just factory reset it, skipped setup completely and started making calls, same issue. You maybe right about the sensor though. The first call acted up like i explained. The second call the screen was staying on like i expected, but once i switched speaker phone off and then back on the screen shut off and started acting like call one again.
I just got this phone 6 hours ago i wonder how hard it will be to convince verizon there's a hardware fault. I guess i'd better unroot it and remove recovery so i can call in the morning.
Void4ever
I just wanted to make sure i understand this before i do it.
To remove the root i need to install the RUU for the phone, which i found at http://themikmik.com/showthread.php?13550-Asian-Shooter-goes-ICS-and-a-VZW-Fireball-RUU (second link i assume).
I haven't downloaded it yet, but it's an exe. Will it flash the phone via USB, or does it just extract something i can use recovery to flash with?
Once i get the root removed i just need to flash back the original recovery and i should be good to go right?
Void4ever
void4ever said:
I just wanted to make sure i understand this before i do it.
To remove the root i need to install the RUU for the phone, which i found at http://themikmik.com/showthread.php?13550-Asian-Shooter-goes-ICS-and-a-VZW-Fireball-RUU (second link i assume).
I haven't downloaded it yet, but it's an exe. Will it flash the phone via USB, or does it just extract something i can use recovery to flash with?
Once i get the root removed i just need to flash back the original recovery and i should be good to go right?
Void4ever
Click to expand...
Click to collapse
There are directions in the RUU that will explain all of the steps. You will connect your phone with the USB cable.
It shouldn't be to hard to convince them. Just show them the steps you did to reproduce the issue. Good luck.
On the phone right now and the guy is setting up overnight sat delivery to my house. We are a fairly large business account so i'm glad they are going that extra mile.
Just to note I've noticed the sensor doesn't shut off after a call is complete. In fact it stayed on last night for around 6 hours before finally turning off. I did another test this morning and once again the sensor is stuck on, so good call. Thanks so much for your help, i never would have thought sensor, it seemed like a software issue to me!
Void4ever
void4ever said:
On the phone right now and the guy is setting up overnight sat delivery to my house. We are a fairly large business account so i'm glad they are going that extra mile.
Just to note I've noticed the sensor doesn't shut off after a call is complete. In fact it stayed on last night for around 6 hours before finally turning off. I did another test this morning and once again the sensor is stuck on, so good call. Thanks so much for your help, i never would have thought sensor, it seemed like a software issue to me!
Void4ever
Click to expand...
Click to collapse
No problem. Glad you got a new one coming.
replacement came today and it works like a dream now, got custom recovery and root going! It was def a bad prox sensor on the other one. Thanks again for your help wolf!
Void4ever
Good to hear man. Enjoy that puppy.
void4ever said:
replacement came today and it works like a dream now, got custom recovery and root going! It was def a bad prox sensor on the other one. Thanks again for your help wolf!
Void4ever
Click to expand...
Click to collapse
Awesome.
Sent from my ADR6410LVW using Tapatalk 2
Ok, so my girlfriend dropped her phone and cracked the screen, I ordered a new LCD/Digitizer assembly and everything seemed fine. She then realized that it had a dead line while playing Draw Something. I sent back and just received a new assembly and installed it. Ever since I installed it the screen will occasionally black out and lock up. It takes forever for screen to come back up and seems very random in how long. I try powering off and on to no avail. Once it does come back I get an error log in the notification pull down saying it just rebooted form an unexpected reboot error and I have sent this notification 3 or 4 times.
Things I have tried.
Taking apart and checking all connections as well as cleaning screen on inside and out where proximity sensor goes. I am seriously at a loss, it seems to work for a while on a fresh(actual battery pull) and work fine until it just freezes no button push except power button which shuts off screen and then never comes back except for the captivate buttons on the bottom. I have searched for answers but haven't found anyhing like before.
Thoughts?
Thanks,
Kevin
I know that feel bro.
KKellett said:
Ok, so my girlfriend dropped her phone and cracked the screen, I ordered a new LCD/Digitizer assembly and everything seemed fine. She then realized that it had a dead line while playing Draw Something. I sent back and just received a new assembly and installed it. Ever since I installed it the screen will occasionally black out and lock up. It takes forever for screen to come back up and seems very random in how long. I try powering off and on to no avail. Once it does come back I get an error log in the notification pull down saying it just rebooted form an unexpected reboot error and I have sent this notification 3 or 4 times.
Things I have tried.
Taking apart and checking all connections as well as cleaning screen on inside and out where proximity sensor goes. I am seriously at a loss, it seems to work for a while on a fresh(actual battery pull) and work fine until it just freezes no button push except power button which shuts off screen and then never comes back except for the captivate buttons on the bottom. I have searched for answers but haven't found anyhing like before.
Thoughts?
Thanks,
Kevin
Click to expand...
Click to collapse
I've actually had this exact same problem with my phone. I haven't replaced the screen but ever since the update my phone will do what hers does. It will freeze after a bit of use and I cannot do anything with it but do a simpull and then it will work again for a bit. I haven't been able to fix it. I have done factory resets, had the store reflash the software and yadda yadda yadda. I'm havinh my phone replaced now but it's frustrating not being able to figure out how to fix it when I feel like it should be fixable since it literally didn't even start until minutes after I installed the update.
It sucks.
hey, i dont know if this is in the right section so if it isnt im sorry, also i am on o2 as i live in the UK but decided to put it in the Verizon section, sorry again
sometimes when i lock my phone and put it down onto my desk it unlocks itself and goes to the home screen, this is worrying because i have a pass lock on it...
i have made sure lock with home button is enabled and it is, motion sensors are off etc so i dont know
any ideas?
If this is what you're experiencing:
1. Phone is awake and screen is on
2. Press power button to turn off the screen and lock the phone
3. Put phone down on table/desk
4. Instantly the phone wakes up and goes straight to the homescreen
Then yep I am experiencing this exact same thing myself. It's not consistent at all, sometimes it goes a full day without happening, but it does happen. Seen it a dozen or so times so far and it's really frustrating. I have no idea what could possibly be causing this. It's almost like a bounce-back wake up where the phone isn't done doing something when I lock it and it goes "no I'm waking back up not finished yet." Because once it wakes up and I re-lock it, it hasn't done it again since. No back to back wake ups.
Wierd. Hopefully more people can post that they too experience this.
DaRkL3AD3R said:
If this is what you're experiencing:
1. Phone is awake and screen is on
2. Press power button to turn off the screen and lock the phone
3. Put phone down on table/desk
4. Instantly the phone wakes up and goes straight to the homescreen
Click to expand...
Click to collapse
yeah thats exactly whats happening, like you say it is inconsistent but is annoying when it happens
This has never happened to me.
I haven't had this happen either. Can you turn off all motion settings and see if it still happens?
I can't definitively say I've had this happen, but there have been several times when I've woken the phone up and thought 'I swear I didn't hit the power button...'
Sent from my SCH-I605 using Tapatalk 2
Happened to me twice today. Not sure what the cause is?
Please read forum rules before posting
Questions go in Q&A
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
This has happened to me quite a bit. I can go days without seeing it and then some days it happens until I power off the phone for 5 or 10 mins and then boot it back up, once I do that everythings hunkey dorey for at least a day if not more. Its a very odd bug though. Ive experienced it on all the stock and all the AOSP roms so it could just be a hardware issue of some sort. But then powering it off wouldnt help, at least I dont think so......
Anyway, its more annoying than anything but it has gotten me in trouble for dialing people and saying stuff they werent meant to hear, like my fiancée hearing what she was getting for Christmas.....
Sent from my SCH-I605 using XDA Premium HD app
its happened to me 4 times today , i just hope it doesnt happen that many times every day and thats pretty unlucky with your fiancee