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Ok so I'm at week 3 with this thing and yesterday I noticed that my screen had a dead spot on it. What I mean by that is that there was an unresponsive section on the screen. I had experienced this before on my E4G. End result was sprint replaced the phone. By last night the spot responded again but a new location was affected by this problem.
Also the last few days I've had issues with the phone just "running away". I will get backed out of an app automaticlly then multiple selections are made as the phone flies through different screens on its own. While this is happening I do feel a haptic response to this phantom finger making all these selections. When I touch the screen myself there is no response to my touch. Screen shutdown stops the action and allows me to restart the phone after I get the screen back on.
Need to know if anyone else is or has experienced this. I've only got a few days left on my 30 for return without having to pay for another phone.
Also, I have not rooted this device or used any mods.
Sent from my PG86100 using XDA App
aaronb1980 said:
Ok so I'm at week 3 with this thing and yesterday I noticed that my screen had a dead spot on it. What I mean by that is that there was an unresponsive section on the screen. I had experienced this before on my E4G. End result was sprint replaced the phone. By last night the spot responded again but a new location was affected by this problem.
Also the last few days I've had issues with the phone just "running away". I will get backed out of an app automaticlly then multiple selections are made as the phone flies through different screens on its own. While this is happening I do feel a haptic response to this phantom finger making all these selections. When I touch the screen myself there is no response to my touch. Screen shutdown stops the action and allows me to restart the phone after I get the screen back on.
Need to know if anyone else is or has experienced this. I've only got a few days left on my 30 for return without having to pay for another phone.
Also, I have not rooted this device or used any mods.
Sent from my PG86100 using XDA App
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Click to collapse
I haven't had the issue where the phone is whipping through different screens on its own, but I have had a dead spot in one particular area a few times. It doesnt always happen, and I can't really force it to repeat. It is totally random when it happens, but it is that same spit every time it does happen. A factory reset seemed to help, but it still happens once in a while. When it happens, I change to a different screen, then go right.back to the screen with the 'dead spot' and it is no longer dead/unresponsive. Very odd.
I would try a factory reset, then of the problem persists I'd probably take it to Sprint. I have a couple days left and am pondering exchanging mine for a new one as well.
Sent from my PG86100 using XDA App
Did you have anything plugged into the headset jack? Only time I've experienced a runaway phone going crazy was when I had mine plugged into an amp via the headphone jack. All sorts of crazy control signals go through there.
Mike
No sir, nothin plugged in
Sent from my PG86100 using XDA App
my friend had this happen to her evo shift a couple times. It occured after she upgraded to gingerbread. I beleive she hard reset it and it went away
I was installing some apps on my phone and suddenly the screen turned off. When I tried to turn it on, nothing happened. I then let the phone sit for a minute and still nothing would happen until I noticed the buttons turning on and off. I tried swiping where the unlock would be when the buttons come on and it worked. I could tell from the tactile feel. I then rebooted the phone by pressing and holding the power button and guessing where restart would be. The screen works again.
Has anyone else experienced this problem? First time for me.
hpcolombia said:
I was installing some apps on my phone and suddenly the screen turned off. When I tried to turn it on, nothing happened. I then let the phone sit for a minute and still nothing would happen until I noticed the buttons turning on and off. I tried swiping where the unlock would be when the buttons come on and it worked. I could tell from the tactile feel. I then rebooted the phone by pressing and holding the power button and guessing where restart would be. The screen works again.
Has anyone else experienced this problem? First time for me.
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Click to collapse
I had it happen to me once, when I first got the phone. Exactly as you described, except I had to battery pull. I was using an app called Screen Filter, so I could dim the capacitive lights. I figured it had to do with that app, so i removed it. I haven't had it happen since. I'm not sure if it was Screen Filter that caused it or not, but I haven't had it happen again since I removed it. Either that, or just a coincidence.
Happened to me once when I was messing with a root script that had a bug. Ended up clearing some of my app data too. Seems like a common "brain death" state that the phone can get into. I'm pretty sure it's software related and nothing to worry about.
Mike
it happens to me often, and I too have screen filter... but that isn't the cause of the problem (i got it to dim the buttons but it doesn't work on those yet).
I'm not sure what the problem is, but you can eventually turn the screen back on and reboot it - just keep at it. Do you have anything plugged into the headphones jacks BTW? If you do, and you try to reboot, it'll hang. It's done that to me a few times so I unplugged the headphones everytime
Started happening to me after i installed either switkey x or the amazon app, i am not sure but i think that's what caused it
SwiftKey works fine for me... try reinstalling it. Same far any other apps that cause issues, make sure the download was good and reinstall.
If the phone freezes, remember that the only ways to get a try restart is a dead battery or battery pull. Wifes phone froze and shut off, would not restart until a battery pull.
Good luck!
Sent from my phone
Happens to me too and it is really irritating.
GhettoBSD said:
it happens to me often, and I too have screen filter... but that isn't the cause of the problem (i got it to dim the buttons but it doesn't work on those yet).
I'm not sure what the problem is, but you can eventually turn the screen back on and reboot it - just keep at it. Do you have anything plugged into the headphones jacks BTW? If you do, and you try to reboot, it'll hang. It's done that to me a few times so I unplugged the headphones everytime
Click to expand...
Click to collapse
It works perfect for dimming (well turning off) the buttons, check your settings!
so i keep having the same problem even without the swiftke y installed tried to reboot and even factory reset no luck. did you find any solutions.
used to happen a lot when i had aosp roms on my old hero
Are you guys overclocked?
I am not overlooked and I exchanged to another phone.
Sent from my PG86100 using XDA App
iliapiano said:
I am not overlooked and I exchanged to another phone.
Sent from my PG86100 using XDA App
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Click to collapse
Damn....I may have to do that. Sprint allowed you to exchange with no hassle? It seems to happen so randomly that I don't think my Sprint Store will exchange it if they can't reproduce it.
freeza said:
Are you guys overclocked?
Click to expand...
Click to collapse
My wife was oc when hers froze
Sent from my phone
I'm overclocked but the issue @ hand is software related. When I had the OG Evo, certain kernels would cause the screen to act in the same matter stated in the op. A lot of bugs that people report would be resolved once we get perm. Root.
My ''xDU4L C0R3 SH00T3Rx'' shot you down in 3D!
SO this has happened to me and I am freaking out thinking its the aosp rom. how long did it take for the screen to light up again. it been like two hours for mine.
I had my razr for about 2 weeks, and this problem already happen to me a few times.
The touch screen will suddenly not responding to ANY touch, only the the buttons are still working(include the 4 buttons on the bottom).
I had to hard reboot my phone to get it working again.
Does anyone face the same issue?
Sent from my XT910 using XDA App
WongJames said:
I had my razr for about 2 weeks, and this problem already happen to me a few times.
The touch screen will suddenly not responding to ANY touch, only the the buttons are still working(include the 4 buttons on the bottom).
I had to hard reboot my phone to get it working again.
Does anyone face the same issue?
Sent from my XT910 using XDA App
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Click to collapse
Yes I also face this type of problem while playing games. Screen become unresponsive while playing but can solve by pressing power button(no need to reboot).Not on 2.3.5 base only on 2.3.6.
I also face this problem, after updating my rom to arctic 2.0 rom, which uses some stuff from 2.3.6.....power does not help, have to hard reboot. any idea why?
I've had this problem happen to me on my Droid RAZR (CDMA Verizon), can't remember if its before or after I was rooted... I just had to hard restart and its only happened once since then.
pswin09 said:
Yes I also face this type of problem while playing games. Screen become unresponsive while playing but can solve by pressing power button(no need to reboot).Not on 2.3.5 base only on 2.3.6.
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The power button does not work for me
I had try to press the power button, but then the screen still not responding, so I cannot pass through the lock screen, and have to hard reboot......
I am on stock rom, 2.3.5, the Asian version.
But it seems it does not matter to different region's razr since the cdma one had the same issue
Sent from my XT910 using XDA App
I get this too. I had 3 razrs, first two had dead pixels so I had them replaced, all had this issue. Has not happened in awhile and I can't remember if it was always with a game, but at least one time it was with a game. Anyway, I don't think this has to do with rooting because my first one I never rooted and it did this. Don't remember if power button worked or not, but I had to reboot as well with power and volume down, or up, whatever it is, to get it to respond again.
No problems here.
I have had this happen about 4 or 5 times for me as well - got it day of launch. Mine says it is the XT912 though - is that right?
XT912 is the Verizon specific one, so yes.
Seems to be a fairly common issue. What is the chance that this is a software problem as opposed to a hardware one and so will be fixed with an update?
I had it happen for the first time yesterday after about 5 weeks or so, strange cause I wasn't doing anything. Battery was at about 15% though...
I only encounter this bug when I open Rom Toolbox for the first time and the superuser permissions screen shows up. My screen doesnt respond to touch anymore. I have to use the power button to make it work. Thats it. It happens nowhere else.
I've been using ROM Toolbox since day one, can't say it's the issue.
Sent from my XT910 using xda premium
opensourcefan said:
I've been using ROM Toolbox since day one, can't say it's the issue.
Sent from my XT910 using xda premium
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Click to collapse
Happened to me today...any need to panic?? On official Stock ROM 2.3.5...
Also, is this a hardware issue or software??
My problem is bit different, on a 4 month old unrooted razr.
Touch screen will start to fail recognizing my sywpe typing and start jumping all over the place, or it will end the word while I'm still sywping the word...
Sometimes it types in different letters (1/2 keyboard away) when I'm not sywping to avoid this BS when it happens.
Unfortunately, I cannot reproduce this result whenever I want to, I'm currently trying to reproduce the situation.
I believe this happens more often when my battery is low... or when I have been using it for an extensive time.
I go to draw program to test if it is the hardware problem and it is jumpy too, but not by much.
The problem does get better with reboot, but not 100% of the time, so I can't conclude it is SW problem
I also have issues with this. I think the problem is software side. It seems to be poorly responsive often after I unlock my phone and try to swipe screens.
Also while typing quickly with two hands it often does not input all the letters I type, although it flashes the keys and acknowledges that I touched them (this one might be a keyboard issues, not sure yet)
And ya, on an all black screen, I'm noticing some dead pixels- a lot of rectangular patches of dead pixels. I don't really notice it anytime else except when it's all black.
Been making me double think my choice, but I will wait for ICS update and possibly bootloader bypass. But.. I might be getting another phone shortly just because of the size (bezel mostly), these touch screen issues, and the performance isn't exactly where I anticipated it to be.
Razr XT910 touchscreen randomly jumping or not responding
I'm having all the problems mentioned earlier:
- touchscreen stops working randomly
- touch "jumps", like someone is touching it in random places
- some letters on the keybord stop working randomly
- phone gets quite hot at the top
My XT910 is not altered in any way, stock android 2.3.5, as updated as possible.
This happened when it was up-to-date and the very clean one.
This happens really irregularily. At first it happened when I played multitouch games - at some point the touchscreen just stopped responding and could only go back or lock the screen (but not unlock it, obviously).
Twice it happened when I was just going through messages or contacts.
I sent it to Motorola to fix it - they just reset it, benchmarked it for 45seconds and sent it back.
The very evening I got it back I tried to "heat" it myself - I installed a lot of apps, played a lot multitouch games on 3d graphic and voila! - it started freaking out like never before (vidoe in zip file attached).
My last idea is that it happens because of a low quality generic anti-scratch foil on the screen. So I threw it away and tried to "heat" the phone again - nothing.
I used a different foil - anti-reflecting + benchmarking apps - nothing.
If it happens again I'll send it with this video + the one I'll make then.
Hope it gets Motorola specialists off their ass and back to work .
Hey there, my maxx has this weird issue with it's screen too.
Take for example, a game with on screen controller like reckless racing. If i push the screen too long, it won't recognize my press anymore in the pressed area. I tried to go back home, thinking this is the game issue, but it's not, the home launcher button that coincidentally in the same location with game control button is unclickable. i tried with phone tester app and it show the same symptom, the pressed area indicator will disappear within 1-2 minutes.
The only solution is to turn off display and turn it on again. Should i bring it to service center?
Sent from my XT910 using xda app-developers app
Hello, I've recently having this exact same problems with my Motorola Droid Razr Maxx.
The screen sometimes doesn't respond as it should:
-Random touches.
-Not detecting swipes.
-Not detecting anything at all after long press.
-Detecting the touch location wrongly...
When this happens, sometimes a reboot fixes everything. Others, I just have to stop using the phone, and come back later.
Has anyone managed to find a possible cause and/or solution to this problem?
I've tried diferent roms, full reset, rsd flashes... But still the same problem
hey, i dont know if this is in the right section so if it isnt im sorry, also i am on o2 as i live in the UK but decided to put it in the Verizon section, sorry again
sometimes when i lock my phone and put it down onto my desk it unlocks itself and goes to the home screen, this is worrying because i have a pass lock on it...
i have made sure lock with home button is enabled and it is, motion sensors are off etc so i dont know
any ideas?
If this is what you're experiencing:
1. Phone is awake and screen is on
2. Press power button to turn off the screen and lock the phone
3. Put phone down on table/desk
4. Instantly the phone wakes up and goes straight to the homescreen
Then yep I am experiencing this exact same thing myself. It's not consistent at all, sometimes it goes a full day without happening, but it does happen. Seen it a dozen or so times so far and it's really frustrating. I have no idea what could possibly be causing this. It's almost like a bounce-back wake up where the phone isn't done doing something when I lock it and it goes "no I'm waking back up not finished yet." Because once it wakes up and I re-lock it, it hasn't done it again since. No back to back wake ups.
Wierd. Hopefully more people can post that they too experience this.
DaRkL3AD3R said:
If this is what you're experiencing:
1. Phone is awake and screen is on
2. Press power button to turn off the screen and lock the phone
3. Put phone down on table/desk
4. Instantly the phone wakes up and goes straight to the homescreen
Click to expand...
Click to collapse
yeah thats exactly whats happening, like you say it is inconsistent but is annoying when it happens
This has never happened to me.
I haven't had this happen either. Can you turn off all motion settings and see if it still happens?
I can't definitively say I've had this happen, but there have been several times when I've woken the phone up and thought 'I swear I didn't hit the power button...'
Sent from my SCH-I605 using Tapatalk 2
Happened to me twice today. Not sure what the cause is?
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This has happened to me quite a bit. I can go days without seeing it and then some days it happens until I power off the phone for 5 or 10 mins and then boot it back up, once I do that everythings hunkey dorey for at least a day if not more. Its a very odd bug though. Ive experienced it on all the stock and all the AOSP roms so it could just be a hardware issue of some sort. But then powering it off wouldnt help, at least I dont think so......
Anyway, its more annoying than anything but it has gotten me in trouble for dialing people and saying stuff they werent meant to hear, like my fiancée hearing what she was getting for Christmas.....
Sent from my SCH-I605 using XDA Premium HD app
its happened to me 4 times today , i just hope it doesnt happen that many times every day and thats pretty unlucky with your fiancee
So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
aeazy617 said:
So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
Click to expand...
Click to collapse
Go to phone > *#*#7378423#*#* > Service test > Display
If the screen is not all white then you have LCD problem.
If all white that's mean your LCD is good,maybe try flash another ROM or factory reset.
Sent from my c680X using XDA premium
Sounds like you're having the same problem as me. You only have a single line though, while 2/3 of my display is like this. Mine gets like this whenever it's a little under room temperature, and it's a hardware defect according to Sony.
Post some pictures though. It could be software related (if you're lucky).
Sent from my C6833 using Tapatalk
My XZU has this 1x1 cms 'purple cloud' at top mid center of screen all the time. I see it at the phone boot animation also. Its not captured on screen. So I guess its an LCD burn mark
Its visible only at medium and high brightness on a black background. Not on white background.
aeazy617 said:
So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
Click to expand...
Click to collapse
http://youtu.be/iFnjwzcNcX4
I did a factory reset twice ...and its running the stock rom
Sent from my GT-N8013 using xda app-developers app
LordManhattan said:
Sounds like you're having the same problem as me. You only have a single line though, while 2/3 of my display is like this. Mine gets like this whenever it's a little under room temperature, and it's a hardware defect according to Sony.
Post some pictures though. It could be software related (if you're lucky).
Sent from my C6833 using Tapatalk
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Click to collapse
It does happen when the phone gets a little cold so maybe we have the same problem
Sent from my GT-N8013 using xda app-developers app
aeazy617 said:
It does happen when the phone gets a little cold so maybe we have the same problem
Sent from my GT-N8013 using xda app-developers app
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Click to collapse
Just checked out your video, and i'm having this issue too. That's called "ghosting", and that means that the response time of the screen has gone to hell. The issue gets triggered on mine when the temperature drops a little.
Try this:
- Is it functioning normally in room temperature? If yes, put the phone in your refrigerator for 2-3 minutes and see if it's still functioning properly. If not, well.. then you're having the same issue as me, and i've talked to Sony, and it's a hardware defect and you'll have to use your warrenty and get a new screen. I sent mine in for repairs today, so i'm crossing my fingers.
IF you decide to send it in for repairs, remember to call them and ask them to do whatever triggers the issue, or else they'll simply re-flash the firmware and call it a day. That's what happened to me the first time, and you don't want that to happen
LordManhattan said:
Just checked out your video, and i'm having this issue too. That's called "ghosting", and that means that the response time of the screen has gone to hell. The issue gets triggered on mine when the temperature drops a little.
Try this:
- Is it functioning normally in room temperature? If yes, put the phone in your refrigerator for 2-3 minutes and see if it's still functioning properly. If not, well.. then you're having the same issue as me, and i've talked to Sony, and it's a hardware defect and you'll have to use your warrenty and get a new screen. I sent mine in for repairs today, so i'm crossing my fingers.
IF you decide to send it in for repairs, remember to call them and ask them to do whatever triggers the issue, or else they'll simply re-flash the firmware and call it a day. That's what happened to me the first time, and you don't want that to happen
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Click to collapse
It was working fine then I put it in the fridge for two minutes and it started malfunctioning as soon as I took it out like you said it would
Sent from my GT-N8013 using xda app-developers app
aeazy617 said:
It was working fine then I put it in the fridge for two minutes and it started malfunctioning as soon as I took it out like you said it would
Sent from my GT-N8013 using xda app-developers app
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Click to collapse
Alright, so it's the same issues as i have, and it's a production error according to Sony, so you'll have to send it in for repair. This is strangly enough only the second case where this happens, that i've read or heard about (including my own Ultra), so it doesn't seem to be that big of an issue. It could simply be an issue on a batch of Ultras that we got. It's a really strange defect though.
Alright, so I got my Ultra back yesterday with a new screen, and the problem is solved. I tested it by leaving it in my refrigerator for about 5 minutes, and there were no signs of slowdowns or other defects, so that's the way to go
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