I had my razr for about 2 weeks, and this problem already happen to me a few times.
The touch screen will suddenly not responding to ANY touch, only the the buttons are still working(include the 4 buttons on the bottom).
I had to hard reboot my phone to get it working again.
Does anyone face the same issue?
Sent from my XT910 using XDA App
WongJames said:
I had my razr for about 2 weeks, and this problem already happen to me a few times.
The touch screen will suddenly not responding to ANY touch, only the the buttons are still working(include the 4 buttons on the bottom).
I had to hard reboot my phone to get it working again.
Does anyone face the same issue?
Sent from my XT910 using XDA App
Click to expand...
Click to collapse
Yes I also face this type of problem while playing games. Screen become unresponsive while playing but can solve by pressing power button(no need to reboot).Not on 2.3.5 base only on 2.3.6.
I also face this problem, after updating my rom to arctic 2.0 rom, which uses some stuff from 2.3.6.....power does not help, have to hard reboot. any idea why?
I've had this problem happen to me on my Droid RAZR (CDMA Verizon), can't remember if its before or after I was rooted... I just had to hard restart and its only happened once since then.
pswin09 said:
Yes I also face this type of problem while playing games. Screen become unresponsive while playing but can solve by pressing power button(no need to reboot).Not on 2.3.5 base only on 2.3.6.
Click to expand...
Click to collapse
The power button does not work for me
I had try to press the power button, but then the screen still not responding, so I cannot pass through the lock screen, and have to hard reboot......
I am on stock rom, 2.3.5, the Asian version.
But it seems it does not matter to different region's razr since the cdma one had the same issue
Sent from my XT910 using XDA App
I get this too. I had 3 razrs, first two had dead pixels so I had them replaced, all had this issue. Has not happened in awhile and I can't remember if it was always with a game, but at least one time it was with a game. Anyway, I don't think this has to do with rooting because my first one I never rooted and it did this. Don't remember if power button worked or not, but I had to reboot as well with power and volume down, or up, whatever it is, to get it to respond again.
No problems here.
I have had this happen about 4 or 5 times for me as well - got it day of launch. Mine says it is the XT912 though - is that right?
XT912 is the Verizon specific one, so yes.
Seems to be a fairly common issue. What is the chance that this is a software problem as opposed to a hardware one and so will be fixed with an update?
I had it happen for the first time yesterday after about 5 weeks or so, strange cause I wasn't doing anything. Battery was at about 15% though...
I only encounter this bug when I open Rom Toolbox for the first time and the superuser permissions screen shows up. My screen doesnt respond to touch anymore. I have to use the power button to make it work. Thats it. It happens nowhere else.
I've been using ROM Toolbox since day one, can't say it's the issue.
Sent from my XT910 using xda premium
opensourcefan said:
I've been using ROM Toolbox since day one, can't say it's the issue.
Sent from my XT910 using xda premium
Click to expand...
Click to collapse
Happened to me today...any need to panic?? On official Stock ROM 2.3.5...
Also, is this a hardware issue or software??
My problem is bit different, on a 4 month old unrooted razr.
Touch screen will start to fail recognizing my sywpe typing and start jumping all over the place, or it will end the word while I'm still sywping the word...
Sometimes it types in different letters (1/2 keyboard away) when I'm not sywping to avoid this BS when it happens.
Unfortunately, I cannot reproduce this result whenever I want to, I'm currently trying to reproduce the situation.
I believe this happens more often when my battery is low... or when I have been using it for an extensive time.
I go to draw program to test if it is the hardware problem and it is jumpy too, but not by much.
The problem does get better with reboot, but not 100% of the time, so I can't conclude it is SW problem
I also have issues with this. I think the problem is software side. It seems to be poorly responsive often after I unlock my phone and try to swipe screens.
Also while typing quickly with two hands it often does not input all the letters I type, although it flashes the keys and acknowledges that I touched them (this one might be a keyboard issues, not sure yet)
And ya, on an all black screen, I'm noticing some dead pixels- a lot of rectangular patches of dead pixels. I don't really notice it anytime else except when it's all black.
Been making me double think my choice, but I will wait for ICS update and possibly bootloader bypass. But.. I might be getting another phone shortly just because of the size (bezel mostly), these touch screen issues, and the performance isn't exactly where I anticipated it to be.
Razr XT910 touchscreen randomly jumping or not responding
I'm having all the problems mentioned earlier:
- touchscreen stops working randomly
- touch "jumps", like someone is touching it in random places
- some letters on the keybord stop working randomly
- phone gets quite hot at the top
My XT910 is not altered in any way, stock android 2.3.5, as updated as possible.
This happened when it was up-to-date and the very clean one.
This happens really irregularily. At first it happened when I played multitouch games - at some point the touchscreen just stopped responding and could only go back or lock the screen (but not unlock it, obviously).
Twice it happened when I was just going through messages or contacts.
I sent it to Motorola to fix it - they just reset it, benchmarked it for 45seconds and sent it back.
The very evening I got it back I tried to "heat" it myself - I installed a lot of apps, played a lot multitouch games on 3d graphic and voila! - it started freaking out like never before (vidoe in zip file attached).
My last idea is that it happens because of a low quality generic anti-scratch foil on the screen. So I threw it away and tried to "heat" the phone again - nothing.
I used a different foil - anti-reflecting + benchmarking apps - nothing.
If it happens again I'll send it with this video + the one I'll make then.
Hope it gets Motorola specialists off their ass and back to work .
Hey there, my maxx has this weird issue with it's screen too.
Take for example, a game with on screen controller like reckless racing. If i push the screen too long, it won't recognize my press anymore in the pressed area. I tried to go back home, thinking this is the game issue, but it's not, the home launcher button that coincidentally in the same location with game control button is unclickable. i tried with phone tester app and it show the same symptom, the pressed area indicator will disappear within 1-2 minutes.
The only solution is to turn off display and turn it on again. Should i bring it to service center?
Sent from my XT910 using xda app-developers app
Hello, I've recently having this exact same problems with my Motorola Droid Razr Maxx.
The screen sometimes doesn't respond as it should:
-Random touches.
-Not detecting swipes.
-Not detecting anything at all after long press.
-Detecting the touch location wrongly...
When this happens, sometimes a reboot fixes everything. Others, I just have to stop using the phone, and come back later.
Has anyone managed to find a possible cause and/or solution to this problem?
I've tried diferent roms, full reset, rsd flashes... But still the same problem
Related
Ok so I'm at week 3 with this thing and yesterday I noticed that my screen had a dead spot on it. What I mean by that is that there was an unresponsive section on the screen. I had experienced this before on my E4G. End result was sprint replaced the phone. By last night the spot responded again but a new location was affected by this problem.
Also the last few days I've had issues with the phone just "running away". I will get backed out of an app automaticlly then multiple selections are made as the phone flies through different screens on its own. While this is happening I do feel a haptic response to this phantom finger making all these selections. When I touch the screen myself there is no response to my touch. Screen shutdown stops the action and allows me to restart the phone after I get the screen back on.
Need to know if anyone else is or has experienced this. I've only got a few days left on my 30 for return without having to pay for another phone.
Also, I have not rooted this device or used any mods.
Sent from my PG86100 using XDA App
aaronb1980 said:
Ok so I'm at week 3 with this thing and yesterday I noticed that my screen had a dead spot on it. What I mean by that is that there was an unresponsive section on the screen. I had experienced this before on my E4G. End result was sprint replaced the phone. By last night the spot responded again but a new location was affected by this problem.
Also the last few days I've had issues with the phone just "running away". I will get backed out of an app automaticlly then multiple selections are made as the phone flies through different screens on its own. While this is happening I do feel a haptic response to this phantom finger making all these selections. When I touch the screen myself there is no response to my touch. Screen shutdown stops the action and allows me to restart the phone after I get the screen back on.
Need to know if anyone else is or has experienced this. I've only got a few days left on my 30 for return without having to pay for another phone.
Also, I have not rooted this device or used any mods.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
I haven't had the issue where the phone is whipping through different screens on its own, but I have had a dead spot in one particular area a few times. It doesnt always happen, and I can't really force it to repeat. It is totally random when it happens, but it is that same spit every time it does happen. A factory reset seemed to help, but it still happens once in a while. When it happens, I change to a different screen, then go right.back to the screen with the 'dead spot' and it is no longer dead/unresponsive. Very odd.
I would try a factory reset, then of the problem persists I'd probably take it to Sprint. I have a couple days left and am pondering exchanging mine for a new one as well.
Sent from my PG86100 using XDA App
Did you have anything plugged into the headset jack? Only time I've experienced a runaway phone going crazy was when I had mine plugged into an amp via the headphone jack. All sorts of crazy control signals go through there.
Mike
No sir, nothin plugged in
Sent from my PG86100 using XDA App
my friend had this happen to her evo shift a couple times. It occured after she upgraded to gingerbread. I beleive she hard reset it and it went away
Hi I was wondering if anyone has the same problem as i am having right know.
I have a Sony Ericsson Xperia Mini pro White SK17I. It was working well untill when i tried to press the back button. I had to wait for so long to get a response from the back button. I tried the same thing with the menu button (Not the physical hone key) it still had the delay. The delay is about 5-10 seconds. Sometimes, you have to wait extremely long or you have to press it again. sometimes it runs normally. But rarely it does work as normally should. I only had the phone for 2 weeks. I was wondering if i can exchange it since i have a 12 Month warranty. thats all the problem I'm having right now
thank you
Me too but not always i discovered that it depends on memory usage.
Sent from my SK17i using XDA App
me too..need to press harder..but not usually like that..most of the time, it works normally.
same here..just to make a point, did you have the noise problem as well?
I have the same problem. I think has to do something with the temperature/humity. If its warm outside and i have sweat on my fingers its happens, when its cold and dry everything works fine. I tested with /dev/event/input and with wet fingers it does not even trigger any events.
Sent from my SK17i using XDA App
I got same problem with my Xperia Mini Pro back key. Every time it happened, I'll just reboot the phone and that problem is gone.
budzer said:
I got same problem with my Xperia Mini Pro back key. Every time it happened, I'll just reboot the phone and that problem is gone.
Click to expand...
Click to collapse
I got this problem right after installing NFS Shift. Now the back key often doesn't work and the Options key is unresponsive.
It is a known issue related with temperature, affecting more and more people every day (including me). SE is not responding, but seems a design problem:
talk.sonyericsson.com/message/112257
You'll be surprised, but I do not have such problems
budzer said:
I got same problem with my Xperia Mini Pro back key. Every time it happened, I'll just reboot the phone and that problem is gone.
Click to expand...
Click to collapse
I rebooted, but the problem is still there.
my back key is okay, only menu key is unresponsive at all. i think this is because of hardware problem.
i bought it 1 day ago, though. gonna bring my phone to SE service center tomorrow.
Guys I fixed my problem. This guy on facebook had the same problem as I did. He fixed his and so did I. The reason it lags isnt because of the memory usage. Its some other reasons that I dont remember. Anyway, if you guys still need to fix yours, heres how. First you got to have cottons and a screen protector. The Sony one that you get from the box works. You have to apple one TINY drop of soap onto the cotton then wipe it over your display. Make sure you clean the buttons cause thats the priority. Make sure you cover the top bits. After you done that. Get your clean cotton and wipe it to get the soap out. DONT USE WATER. After thats done, make sure there is no string of cotton left in your screen. After you checked, apply the screen protector then its done. I just did mine today and its going well so far. Trust me guys this isnt a trap to break your phone or anything. I trusted this guy that told me the steps and it worked. What I am trying to say is just give it a go. If you did it like I did, I think you should be fine. I love my xperia again hope it works for you guys
Sent from my SK17i using XDA App
I have no back button issues so far. I once had it slowing down but that was related to an application hanging so low memory might be related.
No problems here so far, but it seems like german phones don't have problems at all. Ive been checking amazon ratings all day long but no1 ever mentions problems with the button
Well some people have the problem. I just wanna help them.
Sent from my SK17i using XDA App
benjiman1135 said:
Well some people have the problem. I just wanna help them.
Sent from my SK17i using XDA App
Click to expand...
Click to collapse
Yea thats nice My guess is, some countries get worse quality phones :/
As far i have the phone the back and menu keys work very fine for me, in fact they are very sensitive... and works fast
I had no problems until the update to Android 2.3.4.
Now I can't even play a game for 10 minutes and it presses the back button a lot.
It looks like it can be related to the firmware.
-----------------
I've seen on another site that other people also are facing more heating after update to 2.3.4. Well, since overheating is related to the issue, it may be possible that it is causing the back button issue for me.
Its Due to Memory Blocks aswell
The Problem is mainly due to too much of moisture in your hands...
to get rid of the problem, wipe off your hand of all moisture, and clean your cellphone screen and the buttons with a soft cloth.
And also remember to clean the used memory. usually its both the problems occurring at the same time, due tio which it seems no to be working..
hope it helps
I've had this problem too and I found out that the cause is the sweat from my hands.
FreeZr said:
No problems here so far, but it seems like german phones don't have problems at all. Ive been checking amazon ratings all day long but no1 ever mentions problems with the button
Click to expand...
Click to collapse
I beg to differ, but my German Mini Pro does have the back-button-issue!
Don't know if it's due to sweaty fingers, I'll try one of these capacitive pens some day.
But I can say, as soon as I plug in the power cord, the button is working again.
Hello
I'm wondering just how durable an E3D is, namely the touch sensors inside it.
Recently I dropped the phone twice on a hard surface, and started noticing strange behaviours, firstly with the touch functions and secondly with the phone always freezing up.
Not always, but sometimes when typeing, it's just a mess, the capitalizer writes a letter, multi letter feature is inaccessible, basically none of the characters work like they were ment to. The only solution thus far is to lock and unlock the phone, which fixes the keyboard and the touch functionality.
Sometimes I can't unlock the phone because the ring moves 3 times shorter of a distance, opposed to when its working properly, and if so you can forget about dragging icons into the circle to answer a call, it just won't go in all the way.
Oh and the freezes, completely, none of the touch sensitive buttons or the screen responds, sometimes the screen is the only responsive part while the buttons are completely dead, a lock/unlock is needed to fix it short term, also the buttons led go out, becoming none responsive, sometimes the led is off, yet I still get a vibrational feedback (Have it enabled) So all these irregularities are new, it never happened before dropping the phone! The only touch sensitive related issue I had before, from time to time, was the unlock pattern gesture not tracing, instead of sticking to the first circle I begin at, it moves to the next I drag my finger over. (also fixable by relock/unlocking)
During this post the keyboard wasn't acting up thankfully, but its getting more and more irritating to lock and unlock the phone while typing a message to someone.
First I was suspecting a virus, or low memory causing this behaviour, but after thoroughly cleaning the phone and acquiring more memory (by closing apps) I was still having the problem.
Any idea how sensitive the components are if subject to repeated shock from a distance of 1.5m or 5ft?
What are my options here if the irregularities persist?
G4m3rHead said:
Hello
I'm wondering just how durable an E3D is, namely the touch sensors inside it.
Recently I dropped the phone twice on a hard surface, and started noticing strange behaviours, firstly with the touch functions and secondly with the phone always freezing up.
Not always, but sometimes when typeing, it's just a mess, the capitalizer writes a letter, multi letter feature is inaccessible, basically none of the characters work like they were ment to. The only solution thus far is to lock and unlock the phone, which fixes the keyboard and the touch functionality.
Sometimes I can't unlock the phone because the ring moves 3 times shorter of a distance, opposed to when its working properly, and if so you can forget about dragging icons into the circle to answer a call, it just won't go in all the way.
Oh and the freezes, completely, none of the touch sensitive buttons or the screen responds, sometimes the screen is the only responsive part while the buttons are completely dead, a lock/unlock is needed to fix it short term, also the buttons led go out, becoming none responsive, sometimes the led is off, yet I still get a vibrational feedback (Have it enabled) So all these irregularities are new, it never happened before dropping the phone! The only touch sensitive related issue I had before, from time to time, was the unlock pattern gesture not tracing, instead of sticking to the first circle I begin at, it moves to the next I drag my finger over. (also fixable by relock/unlocking)
During this post the keyboard wasn't acting up thankfully, but its getting more and more irritating to lock and unlock the phone while typing a message to someone.
First I was suspecting a virus, or low memory causing this behaviour, but after thoroughly cleaning the phone and acquiring more memory (by closing apps) I was still having the problem.
Any idea how sensitive the components are if subject to repeated shock from a distance of 1.5m or 5ft?
What are my options here if the irregularities persist?
Click to expand...
Click to collapse
Don't know how durable it is...but I too face the unlock pattern issue sometimes, IMO it is a software issue .. Also if you take too much time to draw the pattern the screen goes off (even if you keep your fingers touched)......
The only solution thus far is to lock and unlock the phone, which fixes the keyboard and the touch functionality.
Click to expand...
Click to collapse
If a reboot fixes the problem, then it's not hardware, its a software problem. Do a factory reset.
Recently I dropped the phone twice on a hard surface,
Click to expand...
Click to collapse
Dropping your phone will usually cause hardware problems. Get a case or don't drop the phone anymore.
First I was suspecting a virus
Click to expand...
Click to collapse
There are no android viruses.
but after thoroughly cleaning the phone and acquiring more memory (by closing apps) I was still having the problem.
Click to expand...
Click to collapse
DON'T use task killers or force close apps, that only makes things worse, and is probably what is causing your problem.
sitlet said:
If a reboot fixes the problem, then it's not hardware, its a software problem. Do a factory reset.
Dropping your phone will usually cause hardware problems. Get a case or don't drop the phone anymore.
There are no android viruses.
DON'T use task killers or force close apps, that only makes things worse, and is probably what is causing your problem.
Click to expand...
Click to collapse
Well when app's foreclose there isn't much to do but close them ?
The task killer, well, I don't really use it much, I just have it, its called eRay..
Sent from my HTC EVO 3D X515m using XDA
sitlet said:
If a reboot fixes the problem, then it's not hardware, its a software problem. Do a factory reset.
Click to expand...
Click to collapse
It's not a reboot, just a lock/unlock of the screen/phone..
Sent from my HTC EVO 3D X515m using XDA
What on Earth is a 3vo!? Is it anything like an iphone 4!?
joehunni said:
What on Earth is a 3vo!? Is it anything like am iphone 4!?
Click to expand...
Click to collapse
An 3VO or E3D are abbreviations for the EVO 3D from HTC
Sent from my HTC EVO 3D X515m using XDA
Here's an update on this issue...
I've noticed that the upper left corner is the cause. How?
Well, in landscape mode on my homescreen, trying to pull the notification bar down (then from, the bottom left since were in landscape) will instead (without any animation) try to go to full homescreen view where I see all my 7 homescreen, but it does it in a zoom like feature, where the more I pull it to the side the more it will zoom in until final animation frame is reached LMAO.. I'm actually crying...
The sensor might be off, in that corner of the screen as dropped phone tend to land/hit the corners first...
I should ask an xda dev. to cook me up a "sensor status check" app to check if any of them are functioning incorrectly..
I don't know what more then that I could do?!..
Sent from my HTC EVO 3D X515m using XDA
Hey guys, thought I drop my final verdict on this issue.
As you all (who read this thread) knows, I was having an irritating problem with my E3D, namely the touch functionality of the screen was messed up, but only in a certain area, where I thought the sensors got discalibrated from the drops the Phone went through on hard surfaces.. I have used an app called "Check My Android" and the feature "MultiTouch" to identify the spot on the screen, where if I touched, a daemon took over my phone and started all kinds of wired behaviour such as item triggers on the other side of the screen and freezing, even slow mo zooming of the homescreen, one touch passive zooming of webpages and so forth..
Now with that app, I was certain that everything with it is not in order, but I didn't have the slightest clue on what to do about it. I ran across a comment about the built in utility diagnostics tool code for the Phone while browsing on U2B (YouTube), so by typing "*#*#3424#*#*" (which starts as you enter the lasts star) will basically allow you to test every aspect of functionality of your phone, where i also went for the screen draw test, and found myself strengthening what I already thought was the problem "an area on the screen messing everything else up" as I pressed within this area I found a straight line jump, from the "dead zone" to the bottom middle of the screen, as I was drawing circles, it drew a straight line there as i went over it with my finger every time. Than browsing on after that code's discovery, for "EVO 3D touchscreen problems" I ended up on a video offering similar problems..
Now the breakthrough or rather yet the solution came from that videos second and only comments, saying how "Disabling the ScreenLock of the Phone would fix that problem" and so it did!!! I'm not having any disturbance while typing, flipping pages touching that area or anything out of the ordinary, otherwise the Phone was almost unusable. It let's me to believe its a software miscoading flaw, but it wasn't always like that even though I used the screenlock since day one, so I'm not entirely sure what's up? other than its fixed...
I hope this fix can relieve others just as it did me
And the diagnostics code is also useful.. should be stickyd :]
Sent from my HTC EVO 3D X515m using XDA
G4m3rHead said:
Hey guys, thought I drop my final verdict on this issue.
As you all (who read this thread) knows, I was having an irritating problem with my E3D, namely the touch functionality of the screen was messed up, but only in a certain area, where I thought the sensors got discalibrated from the drops the Phone went through on hard surfaces.. I have used an app called "Check My Android" and the feature "MultiTouch" to identify the spot on the screen, where if I touched, a daemon took over my phone and started all kinds of wired behaviour such as item triggers on the other side of the screen and freezing, even slow mo zooming of the homescreen, one touch passive zooming of webpages and so forth..
Now with that app, I was certain that everything with it is not in order, but I didn't have the slightest clue on what to do about it. I ran across a comment about the built in utility diagnostics tool code for the Phone while browsing on U2B (YouTube), so by typing "*#*#3424#*#*" (which starts as you enter the lasts star) will basically allow you to test every aspect of functionality of your phone, where i also went for the screen draw test, and found myself strengthening what I already thought was the problem "an area on the screen messing everything else up" as I pressed within this area I found a straight line jump, from the "dead zone" to the bottom middle of the screen, as I was drawing circles, it drew a straight line there as i went over it with my finger every time. Than browsing on after that code's discovery, for "EVO 3D touchscreen problems" I ended up on a video offering similar problems..
Now the breakthrough or rather yet the solution came from that videos second and only comments, saying how "Disabling the ScreenLock of the Phone would fix that problem" and so it did!!! I'm not having any disturbance while typing, flipping pages touching that area or anything out of the ordinary, otherwise the Phone was almost unusable. It let's me to believe its a software miscoading flaw, but it wasn't always like that even though I used the screenlock since day one, so I'm not entirely sure what's up? other than its fixed...
I hope this fix can relieve others just as it did me
And the diagnostics code is also useful.. should be stickyd :]
Sent from my HTC EVO 3D X515m using XDA
Click to expand...
Click to collapse
Never mind that, it was only a temporary fix, as it started doing it again after a while...
Try calibrating your screen via display settings if you haven't already. Also are you having just touch screen issues or are reboots part of the issue as well ??
#Root-Hack_Mod*Always\
laie1472 said:
Try calibrating your screen via display settings if you haven't already. Also are you having just touch screen issues or are reboots part of the issue as well ??
#Root-Hack_Mod*Always\
Click to expand...
Click to collapse
It's screen issues only, no reboot problems yet..
I have calibrated the G-Sensor several times...
In another post someone replied, that its a grounding issue, and trying that once it did give a result, but then again, I'm not having that, unusable level of the issue I was having, after a hard reset.. so I'm not really sure weather this is a grounding problem, an app caused problem, all I know is that I still get an extra touch input on the screen, when I approach the upper left corner.. with every multi touch app I test..
Have you tried that app called touch screen booster ??? If not give it a shot. Set the multi touch point settings to two. Then apply then start the service and select run at boot. Then reboot and see if it helps any. Also a way of trouble shooting to find out if it is a rogue app is to Uninstall all of your apps. Then see if you still have the issue.
#Root-Hack_Mod*Always\
laie1472 said:
Have you tried that app called touch screen booster ??? If not give it a shot. Set the multi touch point settings to two. Then apply then start the service and select run at boot. Then reboot and see if it helps any. Also a way of trouble shooting to find out if it is a rogue app is to Uninstall all of your apps. Then see if you still have the issue.
#Root-Hack_Mod*Always\
Click to expand...
Click to collapse
Yes i have, thanks to you, but it was futile. Had no impact what so ever...
It's handed in for repairs, so I'll know what it was soon..
G4m3rHead said:
Yes i have, thanks to you, but it was futile. Had no impact what so ever...
It's handed in for repairs, so I'll know what it was soon..
Click to expand...
Click to collapse
Bummer. Well at least you'll get it back fixed.
#Root-Hack_Mod*Always\
are you running any of the custom kernels? If I run why kennel besides stock I get the exact same behavior
Sent from my PG86100 using XDA
punkerEVO said:
are you running any of the custom kernels? If I run why kennel besides stock I get the exact same behavior
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
No i have not rooted, i was waiting for the official ICS before i root.
So I'm on the Stock... everything lol
This is my second 3D. The first one stopped responding to touches. Sprint replaced it for $30 even though I bought it from wirefly.
In my own experience, I had the exact same symptoms. Only difference is I didn't even drop my phone. After a few months of owning the phone it started to show the aforementioned symptoms occasionally. Eventually, it just got worse. After a lot of forum searching, google searching, etc, it turned out to be the digitizer that was faulty. I had tried everything from flashing different ROMs, Kernels etc before I was finally able to narrow it down to a hardware issue. The digitizer seems to be an issue for a lot of 3VOs from what I understand.
Luckily I had a friend who replaced the entire front housing of my phone so I wouldn't have to exchange it since I was unlocked on HBOOT 1.40. At the time I was afraid that, had I gotten it replaced, I'd have to deal with Hboot 1.50 and HTC's half ass unlock method. Either way, after that it was like a brand new phone but better cuz I didn't have to redownload apps, etc since the motherboard and software weren't touched at all.
Hope it all works out for ya... G'luck, brothah!
Sent from my PG86100 using XDA
Shame I hadn't seen this thread sooner, I could have saved you a lot of time. I am on my 3rd 3d. Basically any fall which lands on the touchscreen will cause this problem.
What makes it worse, I was rooted with my last phone, and when it happened, I had to unroot before I could take it in for repairs. The touchscreen was so badly damaged with this problem, I could hardly do anything.
TL;DR get a case that will cover the screen and protect it from flat on touchscreen falls.
Hello.
When I leave my phone in sleep mode (screen locked and light off) and try to wake with On/Off button, sometimes I get a black screen with a faintly image. The touchscreen works and all the buttons, and if you click 2 times On/Off button - the image appears all ok. I tried to flash another stock ROM - all the same. Then I`ve unlocked the bootloader, rooted the phone and even did the S-off with wire trick (1.53 Hboot). Then I`ve tried 3-4 custom ROMs with 6-7 different kernels, from stock to custom, but all the same. Yes, I`ve updated the firmware file, also, but with no difference.
Well, I see that this problem is not so usual, but I couldn`t find any real solution. Did anyone have this kind of problem and solved it? Since I got this phone from another country - official warranty is out of the question, I need a DIY solution.
Any help is greatly appreciated.
THX in advance!!!
I would have to say it looks like the light for your screen is dying, I had my screen replaced once, my screen would flicker from very dark to very bright
Sent from my HTC EVO 3D X515m using xda premium
flashallthetime said:
I would have to say it looks like the light for your screen is dying, I had my screen replaced once, my screen would flicker from very dark to very bright
Sent from my HTC EVO 3D X515m using xda premium
Click to expand...
Click to collapse
hmmmm, but when I get the OK image - it doesn`t flicker or go from dark to bright, it only has trouble to "wake up from sleep mode". even when i relock the screen quickly and don`t leave it unused for 2-3 minutes, the screen works OK every time....it looks like a software problem, but still I didn`t manage to fix it with all the ROMs/kernels/firmwares I`ve flashed....
E-ducation said:
Hello.
When I leave my phone in sleep mode (screen locked and light off) and try to wake with On/Off button, sometimes I get a black screen with a faintly image. The touchscreen works and all the buttons, and if you click 2 times On/Off button - the image appears all ok. I tried to flash another stock ROM - all the same. Then I`ve unlocked the bootloader, rooted the phone and even did the S-off with wire trick (1.53 Hboot). Then I`ve tried 3-4 custom ROMs with 6-7 different kernels, from stock to custom, but all the same. Yes, I`ve updated the firmware file, also, but with no difference.
Well, I see that this problem is not so usual, but I couldn`t find any real solution. Did anyone have this kind of problem and solved it? Since I got this phone from another country - official warranty is out of the question, I need a DIY solution.
Any help is greatly appreciated.
THX in advance!!!
Click to expand...
Click to collapse
Thinking about how to troubleshoot if hardware or software. When in sleep mode, instead of using the power button, I would have the phone plugged into a computer and use the " adb reboot " command to reboot the phone without touching the phone a few times and see if it lights up correctly. The first thing you should see is the boot screen, and if it works every time, then you do have an issue with your firmware. If you don't see that boot screen first every time, then as much as it sucks, I would guess there is a hardware issue.
Good luck, but this is the easiest way I know of to help determine what the issue likely is.
Minor update here, the first thing (at least on mine) that I see is the lock screen for just a quick second or two, then it quickly goes into the boot sequence. This is important as in "sleep" the ROM is running, so if the first thing you see is the boot sequence every time, and not the lock screen, then it points more to a software problem than a hardware issue. CM9 had an issue for the epic4g where you had to turn it off and on sometimes to get the keyboard to light. They found the issue in the firmware causing it.
Just wanted to make this as accurate as possible.
Wow so I am not the only person with this problem. The EVO 3D that I have was replacement phone that was given to me from Sprint from the first EVO 3D that I had which had issues with the digitizer. I received the replacement phone this past Tuesday and it worked fine for two days. It was not rooted and I did install the ICS update. On Friday morning I took it off the charger and went to work, while in the break room the screen suddenly went black and I could not get the phone to display anything after that. The Android function buttons at the bottom will light up but the screen wont, the phone also gets hot even with it powered off.
Long story short, I took it back to the Sprint store where they ordered me yet another replacement EVO 3D. Has anyone had to go through 3 EVO 3Ds or more?
sonza said:
Thinking about how to troubleshoot if hardware or software. When in sleep mode, instead of using the power button, I would have the phone plugged into a computer and use the " adb reboot " command to reboot the phone without touching the phone a few times and see if it lights up correctly. The first thing you should see is the boot screen, and if it works every time, then you do have an issue with your firmware. If you don't see that boot screen first every time, then as much as it sucks, I would guess there is a hardware issue.
Good luck, but this is the easiest way I know of to help determine what the issue likely is.
Minor update here, the first thing (at least on mine) that I see is the lock screen for just a quick second or two, then it quickly goes into the boot sequence. This is important as in "sleep" the ROM is running, so if the first thing you see is the boot sequence every time, and not the lock screen, then it points more to a software problem than a hardware issue. CM9 had an issue for the epic4g where you had to turn it off and on sometimes to get the keyboard to light. They found the issue in the firmware causing it.
Just wanted to make this as accurate as possible.
Click to expand...
Click to collapse
Excellent thinking, I didn't think in that direction. I'll try this tomorow, since I'm not at home. My personal oppinion that it's a software problem but if I did all the above - what did I miss? If I flashed the firmware, ROM and kernel, what else is left untouched that could affect the LCD? Could anyone suggest a good kernel? Or can I downgrade the firmware, since no one had such a problem with GB?
just to inform all - I tried all soft solutions, but all the samo. finaly - I replaced the LCD and everything is OK.
THX all for help
I bought a Mate 20 Pro on preorder and noticed within a few days a seemingly non-responsive part of the screen that was an intermittent issue.
Basically every now and again (often enough it’s annoying but not every time) after I unlock the display I am unable to select any app icons in the lower half of the touchscreen. The top half is fine - the home buttons are fine but everywhere from the middle down is non responsive.
I assumed a hardware fault so amazon replaced it for me - and the new device is exactly the same!
Am I just super unlucky and have managed to get two faulty devices a month apart from Amazon or is something else causing the issue?
Thanks.
Think you've just been unlucky,nothing like that on mine
Fine here too. I assume you tested this as soon as you got the phone before installing any app / custom launcher?
Have you tried running smart diagnostic tests manual mode in hicare, there's a touchscreen display test.
Sent from my HUAWEI LYA-L09 using XDA Labs
I only noticed it in use after I used a custom launcher however I tried multiple launchers and saw the same behaviour.
I just did the HiCare test and it says normal. I did hard reset it the other day and it hasn’t happened since so I will see if anything else happens. I can’t say I am thrilled by the thought of another swap from amazon if it does happen. That’s super bad luck.
Hi how did it go after the hard reset?
I got the same issue myself but instead of being the lower half, my entire screen does not respond to touch. I've done a hard reset my self and i do run the stock launcher. Even though my screen still doesn't respond to touch now and then after unlocking the screen or receiving a phone call.
Touchscreen issue
Yup I get it annoyingly so as well! Often takes a "double tap". Pain in the ace!