[Q] Kies: devicemanager.exe has stopped working. - Galaxy S II Q&A, Help & Troubleshooting

Whenever I plug in my phone to install the drivers so that my phone will be recognized by windows 7 x64, MTP drivers fail to install. If I start Kies, and try to connect it says "Devicemanager.exe has stopped working" and then my SGSII is just stalled in kies as "Connecting".
Any idea how to fix this???

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I have now tried uninstalling kies and galaxy s2 drivers, reinstalling kies, downloading drivers from within kies, and then connecting the S2 via usb. The second sgsii gets recognized, same message "Devicemanager.exe has stopped working" and the kies "connecting..." loop.

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No one can help? I want to unlock my SGS2 so I can use it, but I can't unlock it unless I root it, and I can't root it unless kies is working. Kies refuses to work.

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Send halp soon!

Either Update your Windows and try again or try to connect in Safe Mode and see what happens.

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I booted into safe mode, plugged it in while running kies. No more error, but still doesn't recognize. Booted back into regular mode, error returns, still no recognition
windows is up to date.

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Things I have also tried:
reformatting the internal memory.
uninstalling/reinstalling drivers from phone
uninstalling/reinstalling drivers from kies
uninstalling/reinstalling drivers from phone w/ usb debugging on
transfering devicemanager.exe from another computer over my current kies installation.
I am totally stumped...

xkrp said:
Things I have also tried:
reformatting the internal memory.
uninstalling/reinstalling drivers from phone
uninstalling/reinstalling drivers from kies
uninstalling/reinstalling drivers from phone w/ usb debugging on
transfering devicemanager.exe from another computer over my current kies installation.
I am totally stumped...
Click to expand...
Click to collapse
go to add/remove programs
uninstall kies and anything which says kies
uninstall anything which says samsung.. e.g samsung drivers etc..
install ccleaner.. run the regcleaner in it (will ask to backup registry..so click yes on that).. run it twice
restart PC once registry is cleaned and fixed
install kies
plugin ur phone
and btw ..y do u need kies ..u can just use odin

dunno, guide said to follow it to the letter, and that I need kies
So im trying to get kies to work.

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I went through your steps, devicemanager.exe crash still the same. Thanks though, any other ideas?

xkrp said:
I went through your steps, devicemanager.exe crash still the same. Thanks though, any other ideas?
Click to expand...
Click to collapse
mm u dont have a virus ??
did u try system restore..

xkrp said:
I booted into safe mode, plugged it in while running kies. No more error, but still doesn't recognize. Booted back into regular mode, error returns, still no recognition
windows is up to date.
Click to expand...
Click to collapse
Try to re-install the Phone drivers (uninstall it first from Control Panel) and try to connect, in Safe Mode.

STOP using Kies and install a custom rom! I never ever installed Kies and my phone is completely up to date.
Use a different pc if you're so desperate. It seems your pc just doesn't like your phone.

Use kies air instead or use your phone as a mass storage device and don't waste your valuable time trying to fix that buggy, heavy and, in my opinion, useless software installed on your computer known as kies.

I had the same problem. I uninstalled Kies then disabled my firewall (Comodo) and reinstalled. Now it works fine.

Related

[Q] ADB Driver Problem

I tried to root my Samsung Vibrant using the One-Click Root method but when I get to the part where the phone is supposed to reboot into Recovery Mode, nothing happens. Then, I checked Device Manger to see if there were any problems with the drivers and it said that Windows failed to initialize the Samsung Android Composite ADB Interface driver. How do I fix this?
I have Windows XP 32-bit.
I googled fixes for this for a while but nothing I found worked. Any help would be appreciated.
Does Kies is running without any problems and you can connect your phone?
If No, pls install Kies and be sure that you have an access to your phone.
If it is working: pls close Kies - also in the Systray. Not that the 2 different application makes trouble
I can connect my phone to Kies without any problems but it still won't work even after I uninstalled Kies

Odin wont recognize my device

I have already installed the Samsung drivers but I cant get Odin to recognize my phone while in download mode. I even installed Kies but no luck. Does anyone have anysuggestions? I can mount my card and copy files but just no luck with Odin.
EDIT: NVM I've resolved my issue. I thought that my SGS1 setup was enough but I guess not. I had to reinstall Kies, reboot, restart Kies and went to Tools, then Install Drivers, reboot, then reconnect phone and it worked.

[Q] Please help: Kies not connecting...

Hi, I have a problem connecting to Kies. I have been searching for hours over the internet for a solution but nothing worked.
Until yesterday I was connecting normally to Kies, syncing my mobile and checking for updates. Yesterday Kies gave me a message that there is a new update (for kies software), so I accepted the update and got the latest version (2.0.3.11082_152). Since I did that i couldnt connect my SGS2 to Kies again. It keeps on saying "connecting" on the screen but never ends and never show my SGS2 under "connected devices" .
I already have "debugging mode" unchecked. I used the option to update drivers several times. I tried to download Kies again at least 8 times (both the latest version as well as the original version I previously had), I tried unmounting my SD card, I tried several USB cables, but still getting "connecting" that stays forever.
BTW, I can connect to my PC in USB storage mode.
I have stock Android 2.3.3 with Kernel version JPKH1 (Arabic enabled).
I really appreciate any help from anyone.
I have read in many forums that I need to pick "Kies mode" by going to Settings>Wireless and network> USB settings. Well, on my phone when I go to Settings>Wireless and netwrok I dont have "USB settings" in the list but have "USB utilities" instead. Under "USB utilities" the only option I have is USB mass storage. IS THIS WHAT OTHERS HAVE ON THEIR SGS2s ???
same prob
Anyone, PLEASE....
waelnd said:
Anyone, PLEASE....
Click to expand...
Click to collapse
I have read in many forums
suggest if these forums know so much ask them as you are not getting an instant reply .
Under "USB utilities" the only option I have is USB mass storage. IS THIS WHAT OTHERS HAVE ON THEIR SGS2s ???
Off course thats what we all have your other forums are talking nonsense .
Suggestion turn phone OFF turn PC off reboot PC Reboot phone .
Start Kies connect Samsung USB cable .
Wait for Kies to connect .
jje
And make sure you run Kies as Administrator if you are running Win7
I used to have the same issue.
If you are using a 3rd party launcher, try turning that off and returning to touch wiz, as that caused issues for me, also make sure the phone is unlocked.
Failing that, turn the computer off, and plug the phone in, and then boot the computer back up, that might force it to install the drivers.
Same problem with me.i have win xp.but newer kies verson does not support sgs2.one another problem is i accidently uninstalled samsung usb driver for mobile phone.now i connect phone with pc via usb cable,the pc every time says fond new hardware and try to install it but could not sucseed.when i manually install driver,pc every time says "mobile phone has being used,eject the phone and reboot pc then install usb driver".where no phone is conected.why pc says eject phone where no phone is conected? Please help me please.
Sent from my GT-I9100 using XDA App
Saolved: Kies not connecting
Hi. To any who is faing this problem, here is the soultion that worked with me.
After trying everything, from rebooting PC and phone several times, using Kies "Resoultion Connection Eror" to download drivers many times, making sure the USB debugging is turned off from setting, etc,,,,, NOTHING WORKED
So:
1- I disconnected my phone from PC
2- I went to PC Control Panel>System and Maintenance>System>Device Manager
Under "USB Controllers" I didnt find anything with Samsung name. Instead, I found 2 entries under the name "USB Composite Device". Using right click I uninstalled them.
3- I reconnected my phone with Kies closed. As soon as I reconnected my phone, I had a message saying that Samsung Drivers are being added
4- I opened KIES, and Voila... my phone connected and I could see its name under Kies connected devices.
5- Now under Device Manager I can see "Samsung Mobile USB Composite Device"
My interpretation is that although I tried to update the Samsung drivers thru Kies many times, the drivers that already existed for the "USB Composite Device" (which I uninstalled in step 2) were forbidding Samsung drivers to take their place. So when I unistalled the USB Composite Devices everything worked the way ot should.
Hope this could help anyone who faces this problem.
Solved!!
Just go through the trouble shooting procedure which shows up on the screen when Kies is running and your device is not able to connect. It'll download some driver and automatically fix the issue.

[HELP] My i9100 has soft-bricked and odin doesnt pick up my device

lemme start by saying what i did that caused the problem
i installed PFittech 1.0.4 and everything was moving fine untill touchwiz began FCing alot. i dont use touchwiz anyway (as i had set Apex to default) so i thought i could remove it safely without any reprocussions. i used titanium backup to do a force uninstall but the phone rebooted into a black screen. I cannot get into recovery move at all so i tried to reflash the kernel in hopes that my recovery would be fixed.. I got into download mode just fine but neither odin or windows can connect to my phone
i really need help because nothing from the other posts related to this topic is working, i followed a few other posts and nothing is making odin pick up my device in download mode
Stuff to try when Odin doesn't work:-
*Must run Odin as administrator in Windoze.
*Ensure Kies & it's processes aren't running in Windoze task manager. Kill them if they are.
*Try different USB ports; you must be using a 'powered' or mainboard port.
*Try different USB cables (particularly the cable that came with the phone if you're not using it now)
*Try different versions of Odin (search on here/Google)
*Uninstall Kies, reboot, redownload & reinstall it, reboot, try the flash again. Also run Windoze Update.
And if all this fails, try a different PC. If it doesn't work first try on the other PC, go through the above steps on that PC as well.
MistahBungle said:
Stuff to try when Odin doesn't work:-
*Must run Odin as administrator in Windoze.
*Ensure Kies & it's processes aren't running in Windoze task manager. Kill them if they are.
*Try different USB ports; you must be using a 'powered' or mainboard port.
*Try different USB cables (particularly the cable that came with the phone if you're not using it now)
*Try different versions of Odin (search on here/Google)
*Uninstall Kies, reboot, redownload & reinstall it, reboot, try the flash again. Also run Windoze Update.
And if all this fails, try a different PC. If it doesn't work first try on the other PC, go through the above steps on that PC as well.
Click to expand...
Click to collapse
dont have another pc available so im stuck with this one, tried other USB cables, tried running odin as administrator, tried uninstalling n reinstalling kies, tried another version of odin (1.87)
nothing is working -_-
i should mention that when i attempt to boot normally, the PC is able to discover the drivers and connect to the device. even MTP connects and im able to view the contents of my phone's memory (for some reason, its all 0MB in size)
based on my readings, havent heard anyone having my specific symptoms for my phone.. im getting more and more depressed because i use my phone so much and now that its down and i cant fix it.. just feeling sad :crying:
and all this because i tried to uninstall touchwiz.. :crying:
ok this is what i will try doing
since my PC recognizes my phone only when it boots normally, i will try to flash a recovery image by dropping it on my SD card, then flashing it using droid explorer's "flash recovery image" option - REALLY hope this works
EDIT
nope - not working, even after flashing using droid explorer phone reboots into black screen, no recovery, no nothing..
i recently tried odin3 v 3.04 and odin still doesnt detect my phone in download mode.. drivers are still saying "unknown device" when i boot into download mode.. ive uninstalled and reinstalled and restarted both pc and phone so many times i just feel helpless right now.. like i should just give up and buy a new phone
Need this question answered
does odin pic up the ID:COM on a device whether it is in download mode or not? based on what i read here
http://forum.xda-developers.com/archive/index.php/t-1484607.htm
odin is capable of picking up on an ID:COM even if the device isnt in download mode - in my case, odin isnt picking it up at all nd as is, windows is still able to pick up my device if i boot it normally and load MTP and the correct drivers
24 hours now since problem occured and i have made no progress whatsoever.. feeling like giving up.. dont know what to do, and dont think anyone can help me anymore -_-
After 26 hrs of talking to myself and dedication - i finally solved my problem.. i decided to update my windows base and cleared the registry on all installations and all current associated drivers, reinstalled kies, updated new drivers and when connected my phone which was in download mode my phone connected as a "gadget serial" device.. with this - odin was able to pick up on my phone and i flashed a new kernel + recovery.. with that flashed back my rom and bam - back to status
Vylle said:
After 26 hrs of talking to myself and dedication - i finally solved my problem.. i decided to update my windows base and cleared the registry on all installations and all current associated drivers, reinstalled kies, updated new drivers and when connected my phone which was in download mode my phone connected as a "gadget serial" device.. with this - odin was able to pick up on my phone and i flashed a new kernel + recovery.. with that flashed back my rom and bam - back to status
Click to expand...
Click to collapse
Just an observation... isn't this more or less what MistahBungle said to do in his post in his last suggestion? (short of clearing the registry entries, which is a good idea as well.)
ctomgee said:
Just an observation... isn't this more or less what MistahBungle said to do in his post in his last suggestion? (short of clearing the registry entries, which is a good idea as well.)
Click to expand...
Click to collapse
honestly, i tried everything he suggested, but i suppose without the windows update + updating the USB drivers through kies (not download them by themself) - i possibly wouldnt have been successful. i read a tutorial that told me that kies could put my phone into download mode for an update - so what i did was clear registry, uninstall all current drivers and manually made kies reinstall them.. then after that, connected my phone while it was on (with the screen still blank) and selected the option to peform firmware update from kies (which put my phone into download mode) from there, when my phone got into download mode the new drivers loaded up and thats when odin was able to connect
in my situation, the constant plugging out and plugging in and hoping windows by itself could pick up the drivers never helped at all.. few people stated that i didnt need kies and that it interferes with it so what i did was only install the drivers and got rid of kies.. however in my case if not for kies i wouldnt have been able to connect to odin

Unknown device when i go into download mode

When i go into download mode with my samsung galaxy player 5 US versions rooted with superoneclick, My computer doesn't recognize it and only states its an unknown device. I downloaded the drivers already but still no luck.
Any help will be nice
So you have Kies installed and everything? Also, have you tried a different port? When all else failed, I just booted it up normally, and plugged it in until it told me all drivers were installed successfully, only then could I boot into download mode without issues. Also, is debug enabled? on?
Euphora7 said:
So you have Kies installed and everything? Also, have you tried a different port? When all else failed, I just booted it up normally, and plugged it in until it told me all drivers were installed successfully, only then could I boot into download mode without issues. Also, is debug enabled? on?
Click to expand...
Click to collapse
I have tried everything you listed and nothing is working >.<
Have you tried uninstalling and reinstalling kies? Also have you tried uninstalling and reinstalling the drivers that come from the 5.0 when you first plug it into the usb? I remember when mine did this (it wouldn't even show up as a drive) I had to reinstall the drivers. Also make sure your 5.0 is in usb debugging mode too.
obscuresword said:
Have you tried uninstalling and reinstalling kies? Also have you tried uninstalling and reinstalling the drivers that come from the 5.0 when you first plug it into the usb? I remember when mine did this (it wouldn't even show up as a drive) I had to reinstall the drivers. Also make sure your 5.0 is in usb debugging mode too.
Click to expand...
Click to collapse
Yes i have and it is in usb debugging

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