[Q] Chipped glass panel - Galaxy Tab 10.1 Q&A, Help & Troubleshooting

Hello,
I apologize that this is my first post. Here are the details. I accidentally dropped a knife on my tab 10.1. There is a tiny chip now because of it on the glass panel. The LCD itself is fine since ther's no distortion of colour or dead pixels, but I'm woried that this could lead to the panel itself cracking over time, much like a chipped windshield will lead to a cracked windshield.
Are my concerns warranted or am I worrying over nothing? I feel like this thing is cursed so far, as punishment for being an impatient Canadian and buying it before its official launch date. First the infamous Newton Rings, now the chipped panel. Other than it being eye catching in the right light, it doesn't affect the function of the screen at all. Touch sensitivity remains as good as ever on the chip itself as well.
Please advise. My current thoughts are to get it filled in with a windshield chip repair kit, buying a screen protector (however late it is), or leaving it alone.
Thanks in advance I for any help.
Taak

How small is tiny? I doubt glass filler would work because isn't the screen actually plastic? If you put a screen protector on, it will on magnify the chip because it will leave a bubble in the screen protector.

As long as you avoid cooking around your tab from now on I think you'll be fine. windshield repair kit is likely to do more harm than good, especially when it comes to touch sensitivity/responsiveness. Sorry about your bad luck.
Sent from my SCH-I500 using XDA Premium App

Tiny as in really tiny. I have to actively look for it when I turn the screen off. When I hold it in the right light too I can tell thwt it's just a surface scratch because of the tiny shadow it casts on the LCD screen. I suppose it's less of a chip and more of a gouge, if there's any difference.
Here's hoping it doesn't worsen.

I'm not an expert on the subject, but my understanding is that windshield glass is a special type of glass, made in a specific way that prevents it from shattering during an impact, and that specific functionality is also what causes chips to turn into cracks over time (never mind the fact that you are constantly applying all that wind pressure as you drive). Since none of these things applies to your tablet, I don't think you have anything to worry about.

this I'd exactly the thing I wanted to hear. Thank you sir.

Taak said:
this I'd exactly the thing I wanted to hear. Thank you sir.
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Click to collapse
Glad to be of service.

Related

[Q] Screen Scratch Turmoil

Firstly, a warm greeting to the xda community for all your wonderful contributions to the push for education about these amazing devices we've come to know as smart phones. Truly learned so much through this site. However, I came to this page not eagerly seeking new info on the latest phone or newfound wisdom on my own, but heartbroken. At only four days old, the beauty of my newly purchased Vibrant has been marred by a small but deep scratch in the middle of the amoled. The means by which the scratch came about are, well, surprising to me even still. Was using the phone night before last, pinched in to zoom on a link while browsing the net. Apparently I had a bit of a hangnail on my thumb which literally dug in and carved out a scratch in the screen in front of my eyes. Now, I've perused this site and others thoroughly looking for a solution & am well aware of the flag-wavers for Corner and their gorilla glass technology. I'm not here to start a war or debase the company, simply looking for a viable solution to a problem which has really impaired use of this new phone outside of replacing the entire screen, something I cannot afford. Thanks in advance to anyone who's taken to time to read this tangent and actually respond, regards
lol a hangnail scratched it? sounds crazy. anyways i read somewhere that it can be polished out. not sure how true that is.
If you have access to a dremel you might be able to polish it out using some sort of scratch remover. You may have to do some digging but a while back another member on here wrote a very detailed thread on removing a scratch. Good luck.
Damn man.. a buddy I work with and I have literally tried to scratch it with keys.. even a friggin razorblade, NO JOKE! A hangnail.. you must be kidding, right? If you aren't, and you bought it legit, make sure it is under warranty and break it in a way that should work. I would be able to break mine happily if a razorblade didn't scratch it, but a hangnail did, lol!
But seriously, this is the first phone I don't have a screenprotector on, and I leave it in my pocket with things that should have tore it up, yet it is still as new looking as the day I got it. Hell, you may be able to return it just because that sounds like a defect.
http://forum.xda-developers.com/showthread.php?t=821129&highlight=scratch
Heres a link to the thread I was referring to!! Hope it helps!
I was gonna ask why you are posting at 2:30AM but then I saw your name....
Good luck with the scratch.
Can you feel the scratch?
Once I thought I had messed my screen up pretty bad. I saw several light "scratches" and tryed to rub them out thinking maybe they were streaks. Nothing worked, until I put a Zeiss Lens Cleaning Wipe to it and they came right out.
I don't use screen protectors, I use my phone every day, it's scratch free. I'm also a guitar player with long nails... just sayin.
Do you have a screen protector?
It really seems unlikely that you scratched the glass with a fingernail.
Are you sure that there isn't a screen protector on, and you scratched that?
MintJulep said:
It really seems unlikely that you scratched the glass with a fingernail.
Are you sure that there isn't a screen protector on, and you scratched that?
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Click to collapse
Can understand why you'd assume I'm making some obvious misconception. Sadly, no, there was no screen protector on. The scratch is deep, the pixels inside it are reflected, giving a distracting warped look to them against any solid color other than black & it can be felt when running your finger across the screen. Though it seems unlikely, I saw it happen. If anything, hope this thread is another supporting opinion towards putting a screen protector on your phone asap. Gorilla Glass is Not impervious, my phone is physical proof. Thank very much for the suggestions and link, after further research it appears that a dremel, quality glass polish & some elbow grease is the only option I have. Hoping it works!
Please do not polish as someone else suggested.
You will make matters worse, and cause swirl marks, and a complete mess.
JUST LEAVE IT ALONE.
There was a thread somewhere with pics of someone polishing and repairing their scarted screen, it looked scarry. Don't even attempt it.
I have heard of using toothpaste and non abrasive cloth may work. I have lots of scratches on my camera lens, which is worse.
I also have scratches all over the screen (bought mine used on Craigs). This may sound stupid, but I put a screen protector on, and the scratches are harder to see.
Side note - most people with screen protectors on put up with much worse visibility as the protector gets used more. Most of the discomfort with the scratch is mental. Put on a protector and put in your mind it's the protector scratched up, and you will feel better. I know this from experience with the same phone.
TD
Who are you, Wolverine?
tjdmobile said:
I have heard of using toothpaste and non abrasive cloth may work. TD
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Click to collapse
Do NOT use toothpaste on your screen. It will only cause more MICRO scratches which will annoy the heck out of you outside in the sun or in bright lighting.
Trust me, I tried that. (But I got a replacement due to a malfunctioning earpiece.)
Moved of: Samsung Vibrant > Vibrant General
To: Samsung Vibrant > Vibrant Q&A
Please put your questions to: Vibrant Q&A

[Q] 10.1 Gorilla Glass

So apparently I lent the tablet to my sister to get the hang of it (I know what they say about women and technology) but yeah soon to regret, After cleaning up and making the screen all shiny I noticed a rather long 1" scratch on the screen, I thought it was something that a little damp cloth can wipe off turns out it's actually scratched the screen. I've never dropped the tablet but I can't say the same when women handle it (No offense ladies, if ever)
I wouldn't mind if the sides got dented, but that 1" of deep scratch shattered my heart to pieces. So question is, I thought the glass was GorillaGlass, dafuq samsung? I've had a 3Gs for almost a year or more, and there isn't a single dent/scratch on that screen despite the heavy usage on it, same with my 8 month old Galaxy S.
They say it's Gorilla Glass, but what's that really mean?
Just wondering if she wears any rings, such as diamonds? Maybe it got dragged across the screen. Just a thought or do you know what caused it already?
Really sorry to hear, cause I would be going nuts about it. Not at her per say, but just having that scratch would make me nuts.
Just another quick thought. If it was for her to get used to, I would ask for hers before she scratches it. Surely have yours convinced her she can't live without her own.
If you can read this it was sent using my GT-P7510.
Misledz said:
So apparently I lent the tablet to my sister to get the hang of it (I know what they say about women and technology) but yeah soon to regret, After cleaning up and making the screen all shiny I noticed a rather long 1" scratch on the screen, I thought it was something that a little damp cloth can wipe off turns out it's actually scratched the screen. I've never dropped the tablet but I can't say the same when women handle it (No offense ladies, if ever)
I wouldn't mind if the sides got dented, but that 1" of deep scratch shattered my heart to pieces. So question is, I thought the glass was GorillaGlass, dafuq samsung? I've had a 3Gs for almost a year or more, and there isn't a single dent/scratch on that screen despite the heavy usage on it, same with my 8 month old Galaxy S.
Click to expand...
Click to collapse
*grumble. the thanks button is way too close to the quote button....
It's gorrilla glass, but unfortunately, it's made of glass, not gorrillas. But yes, it's the same stuff as used in lots of consumer electronics. Ask Du Pont if you want more info. Scratch resistant, not scratch proof...
Misledz said:
So apparently I lent the tablet to my sister to get the hang of it (I know what they say about women and technology) but yeah soon to regret, After cleaning up and making the screen all shiny I noticed a rather long 1" scratch on the screen, I thought it was something that a little damp cloth can wipe off turns out it's actually scratched the screen. I've never dropped the tablet but I can't say the same when women handle it (No offense ladies, if ever)
I wouldn't mind if the sides got dented, but that 1" of deep scratch shattered my heart to pieces. So question is, I thought the glass was GorillaGlass, dafuq samsung? I've had a 3Gs for almost a year or more, and there isn't a single dent/scratch on that screen despite the heavy usage on it, same with my 8 month old Galaxy S.
Click to expand...
Click to collapse
Yes, it's gorilla glass. Yes, it's resistant to scratches. No, it's not immune to them. It WILL get scratched if you chop your vegetables on it, it will get broken if you drop it from 2 meters, it will look like Swiss cheese if you shot at it with a minigun.
On a more realistic note, it can also get scratched by diamond rings, by putting it on the floor/table face-down, by pulling it in and out of a tight case if some sand somehow gets in the case, ...
Lending my device to other people is why I always have it in a case and why I have a screen protector on it.
If you're sure your sister is the one who made the scratch, and she is buying her own one, I'd ask her to trade the devices or something.
There are also some products around that claim they can remove scratches, but I don't have any experience with them.
Putting a screen protector on might just change the flow of light in a way that'll hide the scratch, but it can also do it in a way that'll make it even more visible/annoying. I believe The Invisible Shield was also said to be very good with hiding scratches, some people say that you can barely see any big scratches after it's on for a week or two. But again, no experience with that so I can't really say...
nightmarebadger said:
Yes, it's gorilla glass. Yes, it's resistant to scratches. No, it's not immune to them. It WILL get scratched if you chop your vegetables on it, it will get broken if you drop it from 2 meters, it will look like Swiss cheese if you shot at it with a minigun.
On a more realistic note, it can also get scratched by diamond rings, by putting it on the floor/table face-down, by pulling it in and out of a tight case if some sand somehow gets in the case, ...
Lending my device to other people is why I always have it in a case and why I have a screen protector on it.
If you're sure your sister is the one who made the scratch, and she is buying her own one, I'd ask her to trade the devices or something.
There are also some products around that claim they can remove scratches, but I don't have any experience with them.
Putting a screen protector on might just change the flow of light in a way that'll hide the scratch, but it can also do it in a way that'll make it even more visible/annoying. I believe The Invisible Shield was also said to be very good with hiding scratches, some people say that you can barely see any big scratches after it's on for a week or two. But again, no experience with that so I can't really say...
Click to expand...
Click to collapse
I'd love to put on a screen protector but it kinda kills the whole idea of "Gorilla Glass" I don't know if you watched the initial release before the 2G iPhone came out and they kept talking about how Gorilla Glass was one of the best inventions and so the praise went on, the had some live demo's and it was amazing (2 years ago). I don't really know if the glass on the tablet is not thick enough? or it's just a really thin glass pane? I do appreciate the feedback and thank you @slack for the free "thanks" hahaha, then again I too have a leather case (for the 7510 series) but people often mistake it for "ZOMG IS DAT AN IPAD?" and that disappointment on apple sheeps when you tell them it's a Galaxy Tab, they go like, "what's that?"..*FLIP TABLES AND *****
Putting on a protective screen is like wearing a condom while attempting to get a woman knocked up or better yet, giving a bulletproof vest to a tank, Best example I could think of so far, sorry . I'm not dissing android but putting on screen protects kinda adds another layer at which the device makes it harder to read your "touch" or electric impulses are they call it, I had one that came free with my initial Galaxy S and it was horrible, worst thing ever. Touch was less responsive and you had to press it hard enough like them old school vending machines.
Misledz said:
I'd love to put on a screen protector but it kinda kills the whole idea of "Gorilla Glass" I don't know if you watched the initial release before the 2G iPhone came out and they kept talking about how Gorilla Glass was one of the best inventions and so the praise went on, the had some live demo's and it was amazing (2 years ago). I don't really know if the glass on the tablet is not thick enough? or it's just a really thin glass pane? I do appreciate the feedback and thank you @slack for the free "thanks" hahaha, then again I too have a leather case (for the 7510 series) but people often mistake it for "ZOMG IS DAT AN IPAD?" and that disappointment on apple sheeps when you tell them it's a Galaxy Tab, they go like, "what's that?"..*FLIP TABLES AND *****
Putting on a protective screen is like wearing a condom while attempting to get a woman knocked up or better yet, giving a bulletproof vest to a tank, Best example I could think of so far, sorry . I'm not dissing android but putting on screen protects kinda adds another layer at which the device makes it harder to read your "touch" or electric impulses are they call it, I had one that came free with my initial Galaxy S and it was horrible, worst thing ever. Touch was less responsive and you had to press it hard enough like them old school vending machines.
Click to expand...
Click to collapse
Yes, I've watched a lot of stuff about gorilla glass, but I've also done some live testing at my university (we got a batch of pieces to compare it to normal glass). I even have the specific results somewhere ...
All in all yes, it's a great improvement. It is seriously resistant to scratches, it's much much (and I mean MUCH) harder to break, but still, it isn't perfect.
I wouldn't say your bulletproof vest - tank example is completely appropriate here, since a bullet shot at a tank wouldn't compromise the tanks usability (at least not mostly, there are some extreme cases when it might, but let's leave that stuff to Hollywood) - but a scratch on the screen of a tablet definitely would. And a screen protector does help against scratches from diamond rings.
I have an Ultra Crystal SGP and I haven't noticed the screen responsiveness to lower. The only thing that is bad about it is that it gets dirtier faster and seems to reflect light a bit more. I also don't have to press any harder then I had to without the protector, as soon as I touch it (actually a little bit before ) the touch is recognised. If you feel your screen responsiveness diminishes, you can also applications to raise the "touchscreen sensitivity".
Thanks for the feedback mate, once again
I might think about getting one of those "Armor" screen protectors. Hopefully when sharing the tablet among family or friends I can atleast be assured the tablet is safe.
Diamond ring would do it if someone brushed the screen with back of their hand
Sent from my GT-P7510 using xda premium
Misledz said:
I'd love to put on a screen protector but it kinda kills the whole idea of "Gorilla Glass" .
Click to expand...
Click to collapse
Disagree, Mate, I have a Zagg protector and a case as well. For the expense of a 32GB 10.1, I'm not about to risk damage. Other poster is right: it is made of glass afterall not gorillas.
Also, like another thing best kept covered; there's very little loss of sensitivity when its covered.
Don't be penny wise and pound foolish.
Cheers lads!
Im usually not a fan of screen protectors on my phones but when i bought my tab at best buy they had the zagg invisibleshield for $15. It wasnt easy to put on and it looked pretty bad at first but once it dried out It pretty much disappeared. I dont even notice it anymore. A 10" screen is bound to get scratched up. Im glad i did it.
I got a scratch on my screen, and It had to be a scratch because I couldn't wipe it off even with a few different cleaners.
A few months later - the scratch is gone!!!
Yes, I'm saying it healed itself. That's my story and I'm sticking to it.
I have a scratch that just appeared on my Tab... I am the only one who uses it, and I keep it in a cover, didnt put the screen just to get mad, ordered one today..., 1 question: is it realy Gorila GLASS?, I dont think so!
Sent from my GT-P7500 using XDA
Having a screen protector does defeat the purpose of the gorilla glass. However, I would rather have that extra measure of protection and just replace the screen protector every few months.
I wonder how much does a replacement screen cost from the local showrooms?
Misledz said:
I wonder how much does a replacement screen cost from the local showrooms?
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Click to collapse
I am waiting for a price quote I asked for, when I get it I'll share it. It will be for the Portuguese market but anyways a reference price...
i use a screen 'protector' but really it is more of an anti glare filter
InTents said:
Having a screen protector does defeat the purpose of the gorilla glass. However, I would rather have that extra measure of protection and just replace the screen protector every few months.
Click to expand...
Click to collapse
animatechnica said:
i use a screen 'protector' but really it is more of an anti glare filter
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Click to collapse
That as well
Used to have an invisibleSheild on an older phone but I hated the feel of the thing. Feels rubery, very unpleaseant!
I don't know for other brands but I'd realy go for something that repels the finger prints... I always have to clean the thing :|
t1mman said:
Used to have an invisibleSheild on an older phone but I hated the feel of the thing. Feels rubery, very unpleaseant!
I don't know for other brands but I'd realy go for something that repels the finger prints... I always have to clean the thing :|
Click to expand...
Click to collapse
I was about to say that, as good as it protects, it's more like a condom on the phone, a dry one.
What ticks me off about it is when you sweat through your jeans the whole screen becomes a mess and the phone (The one I had it on) could barely read my touch.

[Q] Cracked Screen - Gorilla glass must be rubbish - any luck with warranty repair

Hi all,
I wonder if anybody has managed to get cracked screen replaced under warranty as its supposed to be this all singing all dancing wonderfully strong glass.
I have never managed to crack a screen before and I now have a hairline fracture across the top.
Surely they overegging their products if there are all these cracked screens.
Also has anybody seen these screens for the wonderful £60 mentioned in the repairing tutorial they all seem to be nearer £130 now.
£130 will be the price of a s/h SG2 when the SG3 comes out prob. I might just wait a bit.
Thanks
Dred.
Dredwerker said:
Surely they overegging their products if there are all these cracked screens.
.
Click to expand...
Click to collapse
how many cracked screens are there
"They" are overegging nothing. Gorilla glass is excellent - look at all the smashed iphone screens around.
However, it's not indestructable. It's marketed as "scratch resistant" - not scratch proof and not crack proof. Enough pressure on the screen - any screen -and it will crack, as you have discovered. As indeed did I, but expected nothing else after a tram ran over my old SGS2...
I got a replacement via my insurance. Didn't bother checking to see if it was covered by warranty, because in my case I didn't have a leg to stand on.
Can't see anyone replacing a broken screen unde warranty, but different suppliers=different rules.
FWIW, my PMP (Cowon S9) with Gorilla glass has add umpteen drops and all other sorts of no-nos - sand, keys, you name it. Three years on, not a mark on it.
Gorilla glass is never advertised as crack proof, its scratch resistance.
Gorilla glass 2 is thinner but same strength.
Sent from my GT-I9100 using Tapatalk 2
skimminstones said:
how many cracked screens are there
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Click to collapse
There must be quite a few judging by tutorials and replacement glasses and whole lcds on ebay. There is a whole thread on Droids and Gorilla glass cracks.
B3311 said:
"They" are overegging nothing. Gorilla glass is excellent - look at all the smashed iphone screens around.
However, it's not indestructable. It's marketed as "scratch resistant" - not scratch proof and not crack proof. Enough pressure on the screen - any screen -and it will crack, as you have discovered. As indeed did I, but expected nothing else after a tram ran over my old SGS2...
I got a replacement via my insurance. Didn't bother checking to see if it was covered by warranty, because in my case I didn't have a leg to stand on.
Can't see anyone replacing a broken screen unde warranty, but different suppliers=different rules.
FWIW, my PMP (Cowon S9) with Gorilla glass has add umpteen drops and all other sorts of no-nos - sand, keys, you name it. Three years on, not a mark on it.
Click to expand...
Click to collapse
Yeah but my desire got dropped and just in general use nothing happened and nor did any of my other phones.
This sg2 gets dropped and its toast. I have had an XDA1 which has faired better than this.
I don't expect indestructable, I wasn't blending it
They advertise it as tough glass, which I think it isn't particularly. My screen is scratched, and I make sure no keys or coins etc.. go in the same pocket.
Dredwerker said:
There must be quite a few judging by tutorials and replacement glasses and whole lcds on ebay. There is a whole thread on Droids and Gorilla glass cracks.
Click to expand...
Click to collapse
Yeah, right..... 20 million sold, therefore ebay and some threads=loads cracked.
Don't slag off the glass - you cracked your phone, live with it. You're not the first and you won't be the last. £130 is a bargain.... over £230 where I live
Out of curiosity, how did you crack it?
Dredwerker said:
Yeah but my desire got dropped and just in general use nothing happened and nor did any of my other phones.
This sg2 gets dropped and its toast. I have had an XDA1 which has faired better than this.
I don't expect indestructable, I wasn't blending it
They advertise it as tough glass, which I think it isn't particularly. My screen is scratched, and I make sure no keys or coins etc.. go in the same pocket.
Click to expand...
Click to collapse
The factors of height, landing surface and angle the phone make contact with the landing surface are very important on whether your phone's screen survives a drop. The least important factor is the material the screen is made from.
You will hear stories of the same brand of phone being dropped from a couple of centimetres to a couple of metres onto sufaces from carpet to concrete. Plenty have survived what would normally be considered a dead cert to smash the screen and didn't.
It is tough glass, but remember that it is glass and glass breaks.
B3311 said:
Yeah, right..... 20 million sold, therefore ebay and some threads=loads cracked.
Don't slag off the glass - you cracked your phone, live with it. You're not the first and you won't be the last. £130 is a bargain.... over £230 where I live
Out of curiosity, how did you crack it?
Click to expand...
Click to collapse
Thank you for your kind help. I have no choice but to replace it. I wanted to gauge the extent of this cracking whilst minor droppage occurs.
I have friends taking the p1ss because I have managed to break "really strong gorilla glass".
I was getting my son out of the car and he pulled on the headphones and it dropped from waist height and has a hairline crack on the glass.
The extent of the problems looked fairly large after bothering to google for it. I know I shouldn't feed the troll but what research have you done in to it. I expect none. Apart from yours haven't broken - wow you must be a scientist.
fred_up said:
The factors of height, landing surface and angle the phone make contact with the landing surface are very important on whether your phone's screen survives a drop. The least important factor is the material the screen is made from.
You will hear stories of the same brand of phone being dropped from a couple of centimetres to a couple of metres onto sufaces from carpet to concrete. Plenty have survived what would normally be considered a dead cert to smash the screen and didn't.
It is tough glass, but remember that it is glass and glass breaks.
Click to expand...
Click to collapse
This is why I am asking really. If you blow on it and it breaks then I want to know from a warranty perspective. The material on the SG2 might be particularly brittle or on a certain batch.
Thanks for the replies all
Dredwerker said:
Thank you for your kind help. I have no choice but to replace it. I wanted to gauge the extent of this cracking whilst minor droppage occurs.
I have friends taking the p1ss because I have managed to break "really strong gorilla glass".
I was getting my son out of the car and he pulled on the headphones and it dropped from waist height and has a hairline crack on the glass.
The extent of the problems looked fairly large after bothering to google for it. I know I shouldn't feed the troll but what research have you done in to it. I expect none. Apart from yours haven't broken - wow you must be a scientist.
Click to expand...
Click to collapse
Doctor, actually, but I also lecture in Physiology and some Biochem - scientific enough? Or would you prefer my A level in Physics? Both disqualify me from glass stress mechanisms....
Your sarcasm, hilarious as it is, is sadly pointless. And as I stated clearly, I did smash the screen on a previous device.
As fred_up states, there are many factors to account for when you drop your phone. My brother dropped his SGS1 from about 15 cm height. But it landed on the corner of a kerbstone, so it cracked bigtime. I've dropped mine flat onto gravel from about 2m up - screen was spotless, some chips on the "chrome".
Horses for courses. You were unlucky. Tried your insurance?
I know you must be getting annoyed now but, is it a crack, or a deep scratch
I got two nice scratches near the speaker Courtesy mom and wife and their earrings, so now I put on
Protective shield
Sent from my GT-I9100 using Tapatalk 2
i neva go wiv ads ,the drop videos showing "wooow the screens really gr8"
m8 if the thing has to break then it will...its jus sometimes we get lucky,so get it replaced instead of reading more posts........goood luck
atifsh said:
I know you must be getting annoyed now but, is it a crack, or a deep scratch
I got two nice scratches near the speaker Courtesy mom and wife and their earrings, so now I put on
Protective shield
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
Hairline fracture underneath the surface is how I would describe it.
rocky23 said:
i neva go wiv ads ,the drop videos showing "wooow the screens really gr8"
m8 if the thing has to break then it will...its jus sometimes we get lucky,so get it replaced instead of reading more posts........goood luck
Click to expand...
Click to collapse
Too true I suppose. Just that if someone advertises something then one has a right to be annoyed. I would be far less annoyed if it had a glass screen on it and not a "corning gorilla glass" screen.
B3311 said:
Doctor, actually, but I also lecture in Physiology and some Biochem - scientific enough? Or would you prefer my A level in Physics? Both disqualify me from glass stress mechanisms....
Your sarcasm, hilarious as it is, is sadly pointless. And as I stated clearly, I did smash the screen on a previous device.
As fred_up states, there are many factors to account for when you drop your phone. My brother dropped his SGS1 from about 15 cm height. But it landed on the corner of a kerbstone, so it cracked bigtime. I've dropped mine flat onto gravel from about 2m up - screen was spotless, some chips on the "chrome".
Horses for courses. You were unlucky. Tried your insurance?
Click to expand...
Click to collapse
I was only pointing out the non-scientific nature of both of our methods - Doc
Anyway - the bleedin excess would be more than its worth.
Dredwerker said:
I was only pointing out the non-scientific nature of both of our methods - Doc
Anyway - the bleedin excess would be more than its worth.
Click to expand...
Click to collapse
Depends - give insurance companies enough grief, be strong and do not give an inch, and they'll pay to be rid of the hassle
I'm good at that - probably why my car is now insured in my wife's name - they wised up.....
---------- Post added at 11:02 PM ---------- Previous post was at 10:59 PM ----------
B3311 said:
Depends - give insurance companies enough grief, be strong and do not give an inch, and they'll pay to be rid of the hassle
I'm good at that - probably why my car is now insured in my wife's name - they wised up.....
Click to expand...
Click to collapse
I irritate enough people here. Think how irritating I can be when there's money at stake. I'm a Tyke...
Lets just say you were unluckly that your screen cracked, as i and many people have been luckly, but for your warranty covering a cracked screen you can only but ask. I personaly think that it wont be covered, as the idea is to cover faults by samsung not your bad luck.
I couldn't help notice yor argument started to delve into science.
Glass is a brittle material and so it can take many fatal blows without showing any signs of damage. But one day a minor impact which would usually have no effect on a brand new piece will be the straw the broke the camel's back. This is because the fatal blows which it suffered previously will have left considerable damage only visible on a microscopic level. This explains why one guy can have his phone fall down the stairs many times and survive but have the screen break because "he blew on it" as Dredwaker put it.
Laboratory tests and can ensure that manufacturing is consistent but real-life will throw in many unexpected variables and odds.
Mech. Engineering student, I know some stuff but not everything
AFAIK, the warranty does not cover physical damages to the phone.
No manufacturer services a device with physical damages on warranty terms, unless resistance to physical stress is in product requirements.
But one day a minor impact which would usually have no effect on a brand new piece will be the straw the broke the camel's back.
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Click to collapse
Fractures have tendency to propagate on glass. Any stress, including usual usage in this case, touching, vibration, etc. will propagate it further.
I remember cracking my LCD screen on laptop. At first it was barely a point, I did not touch the screen or apply any pressure, but only from opening-closing the lid+vibration, in a few days almost the whole screen was black.

Beware the low-friction hazard

Hey guys. Just thought I'd give you a headsup here.
I've had a bunch of phones (listed in my signature), but I have never encountered this before.
The other day as I was gaming I kept bumping my hand into my phone over and over. This has never happened before, despite that I normally put it on the far corner of the mouse surface to have it readily accessible. I didn't think any of it first and just moved it up, thinking that maybe I accidentally moved the surface or such, causing the phone to move.
Then in some downtime in the gaming I looked down and realized the phone was moving. My god! There was practically zero friction! My phone was just gently gliding around the mouse surface, lolygaging about. I had a little fun with it, poking the phone to make it slide a different direction and making my cat freak out with it.
I then put it to the side on the table, thinking that my hardshell mouse surface was probably so low friction that it made the phone slide around. But the same thing happened on my wooden desk. It kept sliding around. Then I turned it over with the display upwards, and it was fine.
This morning same thing happened, and it actuall slid off the edge of my kitchen counter (marble) and into the floor! The phone is fine, by some kind of miracle, but I was surprised it managed to pick up enough speed to not get stuck on the edge of the counter. I tried pouring some water on the counter to see if it was leaning, but nope. Flat on both according to the water and a spirit level.
My only conclusion is that the phone is so flat all around, including bezels, that it creates a small air bubble underneith it, which it then slides on. The feeling is that of an air cushion as well.
I realize most people probably dont put it display down, but if you do, be aware of this. My phone almost jumped to its death by it, surviving only by a guardian angel. I thought about it and decided it was a big enough risk to give people the headsup.
Stay safe G2'rs!
SweStag said:
Hey guys. Just thought I'd give you a headsup here.
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Click to collapse
Good to know. Where I am, they only sell cases for QuickWindow (last I checked). I bought one, but it is taking a while to get used to holding the phone when talking since I can't wrap my fingers around the phone.
I was considering taking it off, but that notion is no longer in my head thanks to your post. BTW, you should post some vid on messing with the cat!
Hah, I just might. She's like.. "Oh, looks like fun", pokes it a bit, notices how it doesn't act as expected and is all like "BLAARGH" smashing it around and trying to kill it. xD
The screen is very silky, compared to my S3, Atrix, Kindle and my friends HTC 8S.
Sent from my LG-D802 using Tapatalk 4
So what you're saying is glass is slippery? In other news the sun will set in the west tonight. Just kidding, but I wouldn't ever put my phone face down without some type of case to keep the glass from contacting anything bad. The Nexus 4 was extremely slippery, the way LG is making curved edges on the screens doesn't help in that regard.
Well, I've learnt to put mine screen down to protect it from things falling on it. The nature of my job means things may well fall on it. I use a screen protector film anyways.
And yes, glass can be slippery but doesn't have to be. None of my other phones have had this kind of behavior, probably due to them having a slight lift from the frame, keeping the glass off the actual surface.
Regardless, for some its a non-issue, but for those that it might affect, I thought I'd share.
Hoverboards are next. I can feel it.
Sent from a van down by the river using my AT&T LG G2 and Tapatalk 4.
SweStag said:
Regardless, for some its a non-issue, but for those that it might affect, I thought I'd share.
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This is a good point. I usually flip my phone screen down at night so the notifications LED isn't lighting up the room. Needless to say, my dog wasn't very amused when the phone slid off the nightstand and woke her up.
jmacdonald19 said:
Hoverboards are next. I can feel it.
Sent from a van down by the river using my AT&T LG G2 and Tapatalk 4.
Click to expand...
Click to collapse
I lol'd at your post as well as your signature.
edl415 said:
This is a good point. I usually flip my phone screen down at night so the notifications LED isn't lighting up the room. Needless to say, my dog wasn't very amused when the phone slid off the nightstand and woke her up.
Click to expand...
Click to collapse
So I'm not alone! Lets hope someone saves a screen at least.
thanks for the headsup, on low friction surfaces things slide.
You check if you need to level your furniture so gravity doesnt make things slide
a case would help as well
Pretty common occurence also on the shiny plastic Samsung devices Even iPhones suffer from it.
Again, it's most likely due to the curved glass edge of the LG screen. I prefer the curved glass, and my best suggestion to those that need to put their phone face down due to work hazards should probably put a case on the phone. If heavy things have a chance of falling on it, it's probably a good idea the phone is either in a case or in your pocket. Just friendly advice so please don't take it as otherwise.
I had the GNex before so wasnt an issue...but day 1 with the phone. Put it face down on the counter top like I had always done before and got in the shower. My wife comes in and all the sudden.....BAM! My phone hits the ground. (thankfully on the mat!) She said she saw it kinda "gliding" towards the edge. Low and behold, this thing almost floats face down on any slick surface. I almost never put it face down anymore...lesson learned.

Smudge on lower right corner

Ok, firstly I'll admit that I suffer from a certain level of OCD when it comes to phones. I ordered a GPE last week and was very impressed with the phone. The size is a bit large, but everything else, except for the camera, is phenomenal with this phone.
However, about one week after I got the phone, I noticed what can best be described as a smudge on the front lower right corner, about the radius of a quarter. Granted, since it is at the corner, the total size would be a quarter of a quarter. Anyway, it is usually hard to see it unless you run your finger over the area, whereby the spot becomes clearly visible. I don't know if it is a scratch on the screen protector, but I can't feel any texture and light doesn't seem to show any micro abrasions. It almost seems to be under the screen protector.
Anyway, the unit also had a weird creak on the back of the phone (pressing it in an area would make the phone creak), so I asked for a replacement unit. I got it yesterday and what do you know, the smudge is there on the new unit, too! So my question to other Z Ultra owners is whether this is a common thing and secondly, whether it is an issue with the screen protector only, not some damage to the screen.
The best way I can describe it is as if someone applied pressure on the corner leaving a mark. Again, it is really hard to see if the screen is clean, but becomes easily visible if you smudge the corner with your finger - a clearly visible quarter-circle will become visible if your phone is like mine. Thanks for your help. BTW, I'm going to keep my phone unless it turns out that the smudge is some kind of pressure damage.
The anti finger print coating wears off real fast on the xzu, only way to solve this is to either remove the sony screen protector or apply another screen protector on top of it. Mine wore out in a week, and your replacement gpu is most likely a used defective unit being refurbished. The reason why the smudge is on the lower right corner is because that's the area you use most often....for scrolling and unlocking the screen, hence the wear out
beerope said:
The anti finger print coating wears off real fast on the xzu, only way to solve this is to either remove the sony screen protector or apply another screen protector on top of it. Mine wore out in a week, and your replacement gpu is most likely a used defective unit being refurbished. The reason why the smudge is on the lower right corner is because that's the area you use most often....for scrolling and unlocking the screen, hence the wear out
Click to expand...
Click to collapse
This.
beerope said:
The anti finger print coating wears off real fast on the xzu, only way to solve this is to either remove the sony screen protector or apply another screen protector on top of it. Mine wore out in a week, and your replacement gpu is most likely a used defective unit being refurbished. The reason why the smudge is on the lower right corner is because that's the area you use most often....for scrolling and unlocking the screen, hence the wear out
Click to expand...
Click to collapse
I'm not so sure my replacement unit is a refurbished one. I believe Google has a policy to replace phones with new devices. Also, it is basically the exact place and shape as the smudge on my previous phone, and this unit has been used for only a bit more than 24 hours. The smudge starts at the lower right corner of the glass on the front of the device and goes as far as barely short of the actual display portion of the glass slab.
With sample of two devices, it seems to be a result of the manufacturing process because the two are so similar. Just weird. I guess if it really gets under my skin I'll try to remove the film.
I had the same thing, only in the lower left corner, but i got my screen replaced (for a different reason), and the screen protector i got on the new display is looking good. It's only the oleophobic coating that's wearing off, but i understand how that can be incredible annoying.
jokrak said:
I'm not so sure my replacement unit is a refurbished one. I believe Google has a policy to replace phones with new devices. Also, it is basically the exact place and shape as the smudge on my previous phone, and this unit has been used for only a bit more than 24 hours. The smudge starts at the lower right corner of the glass on the front of the device and goes as far as barely short of the actual display portion of the glass slab.
With sample of two devices, it seems to be a result of the manufacturing process because the two are so similar. Just weird. I guess if it really gets under my skin I'll try to remove the film.
Click to expand...
Click to collapse
Believe what you want to believe. Although I'm telling you its a used device...do you really think they'll thrash all units sent back and dispatch new ones every time someone RMA their phone. Anyways, the solution have been stated out for you, choose what floats your boat
LordManhattan said:
I had the same thing, only in the lower left corner, but i got my screen replaced (for a different reason), and the screen protector i got on the new display is looking good. It's only the oleophobic coating that's wearing off, but i understand how that can be incredible annoying.
Click to expand...
Click to collapse
I suppose that theory is as good as any. Nice device anyway. Thanks for the reply!
Yes you can hide it.
apply any screen protector on top. The sh!tty smudge will not visible any more.
Sorry to necro this old thread.
I just wanted to add that I have the exact same issue. Noticed it today while going to show someone it.
I've been babying the heck out of the phone to prevent this issue, but unfortunately my screen protector and case won't show up until a few days from now.
I'm hoping applying the screen protector over it is all I need to do.
I figured I'd post in this thread in case someone else also had this issue and was unaware of this common issue.
Smudge in up left corner
Hi.Just bought this phone and when i clean the screen from fingerprints i see a smudge or mark or whatever its called about 1 x 1 cm in the left up corner.Is it normal?
If you look carefully it seems to be from inside and it doesnt leave.You can see it better only when you pass over it with a towel while cleaning the screen.
Is it something with antistutter film?Warranty covers it?
Thanks in advance
I have it also, 1 day old phone. Hard to believe it is wear.
stewwmann said:
I have it also, 1 day old phone. Hard to believe it is wear.
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Click to collapse
I found a solution. I returned the phone back to the shop i bought it, i took back my money and i just ordered it from another shop.
:laugh::silly:

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