cannot make calls or update profile after S-OFF - HTC EVO 3D

So every time i attempt to make a call i get a "if would like to make a collect call..." message.
I can't update my profile.
and when i go into settings -> software info -> Phone identity
i get for my phone # 0000005454
wtf?
HELP please!!!!!

look here:
http://forum.xda-developers.com/showthread.php?t=1192861
lots of people have had the issue but hey are getting an error 16 or something. your's sounds like it could be fixed the same way. I couldn't send texts either.

Yup. Just Happened to me. Just make a call and let the message play a couple times, within a min or so a rep will answer, verify ur account info and they will cal u on another phone and have u turn off ur 3vo for a couple mins as they fix the issue. I think its just a refresh, worked like a charm tho, no hassles.
Sent from my PG86100 using XDA Premium App

I had the same issue. I just went on Sprints website, signed in to my account then I added my OG Evo back to the line, (took like 30 seconds) then I waited a couple minutes and added the 3vo back to the line. Round about way to reactivate the 3vo but hey sprint customer service was closed. So if you hav an old sprint phone laying around this will work too. Good luck

Smart
10char

Or you could just let the handsfree activation complete instead of canceling it when the phone rebooted after root and then update the profile via menu and all would have been well.

and you could have turned off wifi before running the tools:

Related

[Q] Error 16: Switch 694 after S-Off; Phone dysfunctional

I followed Bentenrai's guide to S-Off, Rooting, and Recovery. Internet (both Wi-Fi and 3G/4G data) works, but I am unable to make/receive phone calls or send/receive text messages.
The phone call error occurs after about 2 rings, which says "Error 16 (then in Spanish) Switch 694".
The sms error is: "sms error radio interface resource shortage" with details "cause code:64, error class: 2".
I tried everything from the "Phone does not work after S-Off" thread and was on the phone with 2 Sprint operators for over an hour. The first operator had me update profile and PRL, then had me turn off/pull battery while she did stuff twice to no avail. The second operator (who was mean and treated me like a moron) had me turn mobile networks off and on again, update profile and PRL, and pull battery (yes, she actually wanted me to pull the battery while the device was on; I powered it off first).
Is anyone else experiencing this or has anyone found a solution?
Thank you very much!
Yup, I found the fix. It's really easy! Tell the person to do a "CHLS Refresh", and then restart your phone.
http://forum.xda-developers.com/showthread.php?t=1194460
Thanks! I also just saw the thread in the General section about all the lucky people who achieved S-Off without the error.
I'll call them back tomorrow and report back.
i had the same error after rooting my phone, just try to call any number, and after listen to the message, it will connect you to a sprint rep. they will confirm some information with you and they will tell you that they will reset from their side and ask to turn off the phone for 30 sec and boom, it's a go.
After some thought, I realized both Sprint reps only had me pull the battery for a few seconds. I decided to leave the battery out for about 5 minutes and when I powered back on, I was able to connect to voicemail. I let it stay connected for a bit and then was able to make phone calls and texts. Suddenly, I began receiving Error 67 messages, so I updated profile and PRL. Since then, (knock on wood) everything has been ok. Phew!
Forgot to mention this tidbit of wisdom from the 2nd Sprint rep: She told me my problems with making calls was because there's an outage in my area. I told her that wasn't likely because I was using another Sprint phone to talk to her. She still persisted in saying it was an outage. Yay!
That's it? no other responses to this. My sons phone is a paper weight at the moment. He can't even dial Sprint and nothing else has worked. Anyone have another idea?

[FIX] How To Fix Error 16

A lot of people, after running Revolutionary, have been getting the "Error 16, Switch ____ " automated message when calling any number but Sprint Customer Support. This is a 100% definite fix for the problem. The good news is that it's an easy fix. The bad news is that the fix has to be done on Sprint's side:
--------------
A) Listen to the Error message, and at the end of the message you should be transferred to a special department that specifically deals with and fixes this error message. They'll work their magic in less than 5 minutes and then your phone should go through Hands Free Activation and work correctly.
--------------
B) If at the end of the Error message you don't get transferred, call the normal 888 Sprint Customer Support number from a different phone Option 1 (for English) -> Option 4 -> Option 4. Tell Tech Support to do a "CHLS Refresh". After they do that, do a Restart on your phone. Hitting "Turn Off" from the power menu will just put it to sleep. After your phone restarts, it should go through Hands Free Activation correctly and update the Profile and PRL.
--------------
C) If your phone doesn't go into Hands Free Activation, download "MSL Reader" from the Market to get your MSL code, or just ask the tech on the phone for it. Then, open up the dialer on your 3D and punch in ##786#. Hit Menu -> Reset. Type in your MSL. Your phone will reboot and go through activation. After that you should be good. Try and make a test call.
Hopefully that helps! If a mod could sticky this, that'd be great.
[CLICHE]Please hit Thanks if I fixed your problem![/CLICHE]
---------------------------------------------------------
A tech support person named Dawn and I found the fix last night when we couldn't get the number for the "special department". If you're curious as to why some people don't get transferred after the error message, it's because they're on an Employee referral plan, which are treated as employee accounts (Everything Plus plans). Those accounts go to call centers in Texas and Virginia only, while the "Error 16 department" is in Maryland.
Much appreciated for taking your time to write this buddy!
Like my help? Thank me
Called Sprint. The tech was very nice, but didn't really what error 16 was. Went through pulling out the battery and updating the profile, but neither method worked. It wasn't until I told him about the CHLS refresh that I read on the internet. He knew exactly what it was and went ahead and did it for my phone. Volia! the phone was able to dial out again! Thank you for all your help!
By the time I called today (about 5 PM) the rep I spoke to laughed as she guessed why I was calling today before even asking for any account info. She did the refresh immediately, So it appears that word is spreading of at least how to fix the "issue"...
Thanks for the tip ! having the sam issues here. already got my MSL code, but my problem is when I dial ##768# nothing happens just like a refresh of my dialer history .. also tried ##778# and and that brings up the Reverse Logistech support and i press Menu and reset on that and it says restore factory default so I went ahead and tried that and it rebooted and reset and the hands free setup activation did come on for that and so did the auto profile and prl update as soon a I booted back in but still a no go... im using the new Synergy evo 3d rom
any idea why ##768# seems to be inactive for me? thanks
Fixed it, you must have your phone off and the battery out for the fix to work. It didn't work for me the first time as I had to call from my phone, then pulled the battery.
Happily rooted now with tether.
Because I'm a moron. It's ##786#
Product F(RED) said:
A lot of people, after running Revolutionary, have been getting the "Error 16, Switch ____ " automated message when calling any number but Sprint Customer Support. This is a 100% definite fix for the problem. The good news is that it's an easy fix. The bad news is that the fix has to be done on Sprint's side:
--------------
A) Listen to the Error message, and at the end of the message you should be transferred to a special department that specifically deals with and fixes this error message. They'll work their magic in less than 5 minutes and then your phone should go through Hands Free Activation and work correctly.
--------------
B) If at the end of the Error message you don't get transferred, call the normal 888 Sprint Customer Support number from a different phone Option 1 (for English) -> Option 4 -> Option 4. Tell Tech Support to do a "CHLS Refresh". After they do that, do a Restart on your phone. Hitting "Turn Off" from the power menu will just put it to sleep. After your phone restarts, it should go through Hands Free Activation correctly and update the Profile and PRL.
--------------
C) If your phone doesn't go into Hands Free Activation, download "MSL Reader" from the Market to get your MSL code, or just ask the tech on the phone for it. Then, open up the dialer on your 3D and punch in ##786#. Hit Menu -> Reset. Type in your MSL. Your phone will reboot and go through activation. After that you should be good. Try and make a test call.
Hopefully that helps! If a mod could sticky this, that'd be great.
[CLICHE]Please hit Thanks if I fixed your problem![/CLICHE]
---------------------------------------------------------
A tech support person named Dawn and I found the fix last night when we couldn't get the number for the "special department". If you're curious as to why some people don't get transferred after the error message, it's because they're on an Employee referral plan, which are treated as employee accounts (Everything Plus plans). Those accounts go to call centers in Texas and Virginia only, while the "Error 16 department" is in Maryland.
Click to expand...
Click to collapse
They didn't do a CHLS refresh. . .didn't know what it was, but she did do a refresh. . and I THINK it worked. I did a test call. . .and then I made a call. but someone called me right after, and i believe that it rang once. . .and then all of a sudden I had a voice mail from them. . .MAYBE I accidentally sent the call to voice mail. . .I shall find out with more testing. . but for right now. .. I thank you!!!
Is there any way that this error can be resolved withOUT calling up Sprint, like via MSL hacking, and forcing it to HFA?
Is this possibly Sprint's way of detecting root? I had to call to fix this error too and the rep mentioned this is a new security feature on the network. Just can't find any info on this new security.
It took three calls to Sprint to get this done on my phone. It seems there is a small window of opportunity in which the phone must be turned off when the change is directed to the phone.
After the third attempt, all is good in the hood.
Thanks for the info, I have a good suspicion that without specifically asking for THAT refresh this might have been a much more drawn out process.
Id like to add that I had the same problem after rooting. No calls or texts were failing error 97 class 3. I called sprint and preformed the above steps and got me fixed in a few mins. About a week later (and several roms) my texts started failing again with errors 97 class 3 and error 64 class 2. I called sprint again and they got me all fixed up,(for now anyways.) Has anyone else experienced problems after their first call/fix to sprint.
str8upx said:
Id like to add that I had the same problem after rooting. No calls or texts were failing error 97 class 3. I called sprint and preformed the above steps and got me fixed in a few mins. About a week later (and several roms) my texts started failing again with errors 97 class 3 and error 64 class 2. I called sprint again and they got me all fixed up,(for now anyways.) Has anyone else experienced problems after their first call/fix to sprint.
Click to expand...
Click to collapse
Never heard of those errors dude.
The refresh is actually a CHLR refresh, you also want to ask them to refresh OMA-DM which will push the reprogramming through the network for your device.
Edit: Also if you want to try to fix it without calling TSS or ATS then try a profile update. If that doesn't work then do the ##RTN#. For it to work you will need your MSL. Once you enter there ##RTN# press the menu key and hit reset, I believe it is. RTN works because it is a reset that actually wipes the programming out of the phone as well as resetting the device. It does completely wipe the phone. Consider yourselves warned.
Sent from my PG86100 using XDA Premium App
str8upx said:
Id like to add that I had the same problem after rooting. No calls or texts were failing error 97 class 3. I called sprint and preformed the above steps and got me fixed in a few mins. About a week later (and several roms) my texts started failing again with errors 97 class 3 and error 64 class 2. I called sprint again and they got me all fixed up,(for now anyways.) Has anyone else experienced problems after their first call/fix to sprint.
Click to expand...
Click to collapse
I got this error out of nowhere today. I rooted a while back and had no issues. Today I tried to send a text and got the error 97 class 3. Then I tried a call and got the error 16. I didn't change anything on my phone today prior to getting the error.
I'll try the steps in the first post here and see if it works. I hope this isn't an error that will periodically recur after fixing it!
rtmeikle said:
I got this error out of nowhere today. I rooted a while back and had no issues. Today I tried to send a text and got the error 97 class 3. Then I tried a call and got the error 16. I didn't change anything on my phone today prior to getting the error.
I'll try the steps in the first post here and see if it works. I hope this isn't an error that will periodically recur after fixing it!
Click to expand...
Click to collapse
Yep, it worked! Thanks for this thread.
Has anyone else experienced what I did, where this error just pops up out of no where?
Thanks!
It just happened to me today after flashing CeanROM 2.5, however the phone worked for over a day after the flash then I got the error out of no where today. Strange, but a call to Sprint fixed it.
Maybe they detect a phone provisioning and triggers this "error 16"
product f(red) said:
a lot of people, after running revolutionary, have been getting the "error 16, switch ____ " automated message when calling any number but sprint customer support. This is a 100% definite fix for the problem. The good news is that it's an easy fix. The bad news is that the fix has to be done on sprint's side:
--------------
a) listen to the error message, and at the end of the message you should be transferred to a special department that specifically deals with and fixes this error message. They'll work their magic in less than 5 minutes and then your phone should go through hands free activation and work correctly.
--------------
b) if at the end of the error message you don't get transferred, call the normal 888 sprint customer support number from a different phone option 1 (for english) -> option 4 -> option 4. Tell tech support to do a "chls refresh". After they do that, do a restart on your phone. Hitting "turn off" from the power menu will just put it to sleep. After your phone restarts, it should go through hands free activation correctly and update the profile and prl.
--------------
c) if your phone doesn't go into hands free activation, download "msl reader" from the market to get your msl code, or just ask the tech on the phone for it. Then, open up the dialer on your 3d and punch in ##786#. Hit menu -> reset. Type in your msl. Your phone will reboot and go through activation. After that you should be good. Try and make a test call.
Hopefully that helps! If a mod could sticky this, that'd be great.
[cliche]please hit thanks if i fixed your problem![/cliche]
---------------------------------------------------------
a tech support person named dawn and i found the fix last night when we couldn't get the number for the "special department". If you're curious as to why some people don't get transferred after the error message, it's because they're on an employee referral plan, which are treated as employee accounts (everything plus plans). Those accounts go to call centers in texas and virginia only, while the "error 16 department" is in maryland.
Click to expand...
Click to collapse
when i called cs, they asked me for my number. My number is under boost not sprint. Please help me to get this done.
resueman said:
when i called cs, they asked me for my number. My number is under boost not sprint. Please help me to get this done.
Click to expand...
Click to collapse
Then you'd have to call Boost. I can't help you out if you're not on Sprint. Sorry. It's not that I don't want to, it's that I don't know how Boost operates.

[Q] install two roms and both have sms error.

hello i install to roms today and both say sms error... Radio interface resource shortage. when i click on details it say cause code: 64 error class: 2. so far i have i have the latest viperROM on can some help? i cant send sms nor mms
xionmedia said:
hello i install to roms today and both say sms error... Radio interface resource shortage. when i click on details it say cause code: 64 error class: 2. so far i have i have the latest viperROM on can some help? i cant send sms nor mms
Click to expand...
Click to collapse
You must have just rooted/S-OFF. Call Sprint and have them refresh you on the network, providing them the error code if they need it. Quick fix
thanks got it fix so far. The lady from sprint said that i can also go to the sprint zone app and click on help to do a connect test too. also if it come with and error to click on update profile.
xionmedia said:
thanks got it fix so far. The lady from sprint said that i can also go to the sprint zone app and click on help to do a connect test too. also if it come with and error to click on update profile.
Click to expand...
Click to collapse
i had the same issue and using the sprint zone app did not help. i had the issue for a few days and the sprint zone app would tell me data worked but voice did not (which i already knew as sms and voice didnt work).
i updated profile and prl multiple times over a 3 day period but to no avail. also tried to activate the phone again twice by doing ##msl# and entering in the information there but also didnt fix the issue.
the issue was only resolved by calling sprint and reporting it. after talking to the lady on the phone, the errors were cleared.
these issues all started right after running the revolutionary nand unlock method.
I know I'm a noob but I've gone through 4 calls to sprint for the same problem... What is the key words to say to those people to get this fixed? Because I'm having the same problem on my 3d running synergy rom. And viper ROM... Everything else works besides talk and sms.... Also started after the revolutionary update..
Sent from my Rooted Finally!!! PG86100 using Tapatalk
Midnight_H3 said:
I know I'm a noob but I've gone through 4 calls to sprint for the same problem... What is the key words to say to those people to get this fixed? Because I'm having the same problem on my 3d running synergy rom. And viper ROM... Everything else works besides talk and sms.... Also started after the revolutionary update..
Sent from my Rooted Finally!!! PG86100 using Tapatalk
Click to expand...
Click to collapse
When you make a phone call, what happens? For me, I received an Error 16 and then I would hang up. I was told to stay on the line after receiving the error and it would route me to the correct department. I told the online sprint chat person, error 16 and they told me there was fraud on my account. I called *2 and the lady said there was no fraud, there was just a provisioning issue and to stay on the line when I received the error after making a phone call.
i know it can be frustrating having to call them so many times. its unfortunate they're not better able to troubleshot their own system/errors. hopefully my experience helps!
Thanks for the info. I kept getting error 16 too except it would just say " call you service provider for more info". Then hang up on me..... After the fifth call to sprint they finally fixed it.. the key was telling them that when I tryd calling my cell it said that the number was not in service.
Sent from my PG86100 using Tapatalk
xionmedia said:
hello i install to roms today and both say sms error... Radio interface resource shortage. when i click on details it say cause code: 64 error class: 2. so far i have i have the latest viperROM on can some help? i cant send sms nor mms
Click to expand...
Click to collapse
This is interesting...i rooted about a week ago and got the ERROR 16 and stayed on the line for the fix. Today, i got this same message 64 ERROR CLASS 2 two different times when sending a text message within 2 min. of each other. Problem seemed to have disappeared after that.
I had the error 64 for SMS when I had error 16 for phone calls.
There are a couple threads with a walkthrough of fixing error 16. Basically, make a phone call, you get a machine saying error 16, stay on the line and it will connect you to a person, they will fix it. You may need another phone so they can call you on it while they have you restart your evo 3d.
It will fix both errors.
@nightfire - i hear what your saying yet i had the error 16 resolved when i rooted approx a week ago, today i received the error 64 the OP stated, all seems fine now just very peculiar fwiw my family member in same house said she was having problems sending texts - could've been a network problem in the area who knows....anyone else w/ the error 64 today?
I just ran into the same issue with my 3 hour old 3vo, had a chat with sprint online and all was fixed in a matter of 5 min.
joeykrim said:
i had the same issue and using the sprint zone app did not help. i had the issue for a few days and the sprint zone app would tell me data worked but voice did not (which i already knew as sms and voice didnt work).
i updated profile and prl multiple times over a 3 day period but to no avail. also tried to activate the phone again twice by doing ##msl# and entering in the information there but also didnt fix the issue.
the issue was only resolved by calling sprint and reporting it. after talking to the lady on the phone, the errors were cleared.
these issues all started right after running the revolutionary nand unlock method.
Click to expand...
Click to collapse
That what I did to root my phone and remove my s off. I using the revolutionary method. That when the errors started to pop up.
But a question? When you updated the profile and prl. did you remove the battery for ten seconds? That what the sprint represent told me to do, after she update every thing.
Sent from my PG86100 using XDA App
xionmedia said:
That what I did to root my phone and remove my s off. I using the revolutionary method. That when the errors started to pop up.
But a question? When you updated the profile and prl. did you remove the battery for ten seconds? That what the sprint represent told me to do, after she update every thing.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
The problems on there end not yours.. you have to make it clear to the sprint reps that you can't get incoming calls either and then they do whatever and bam it works and all the errors go away.... Even if you can receive incoming calls tell them you can't and I think they reset the account.... You can update prls all day and it won't fix the problem
Sent from my 3VO
Okay so i am having this issue as well but mine is diff than everyone else i think...
here is why my phone works perfectly fine as long as i am on sprints network
the second i roam off it i loose all ability to make phone calls and send texts but i can surf thru 3g... now thats the confusing part becuase mine is doing the same thing ya'lls is but only during a roaming call and or text and it will actually hang up my call when i switch to the roaming tower and i try to call back and i get your phone cannot be athenticated verizon wireless....
Had the same problem the other day, but didn't get web either???
Sent from my PG86100

Everytime I flash a new ROM I lose voice and data??

Like the title says, everytime I flash a new one, or if I flash ziggy kernel especially I cannot get voice calls or data, i get radio interface shortage errors when texting ect, i have to do the ##3282# reset about 5 times to get anywhere, any theories or suggestions? I haven't seen anyone else with this problem and it started when I flashed xron ROM a few nights back..
Are you a google voice user? Are you gsm or cdma?
I only use google voice for voicemail, its Sprint CDMA
Did you update your radios AND firmware? I think the file was radio firmware nohboot or something like that?
3VO Sent
PaulB007 said:
Like the title says, everytime I flash a new one, or if I flash ziggy kernel especially I cannot get voice calls or data, i get radio interface shortage errors when texting ect, i have to do the ##3282# reset about 5 times to get anywhere, any theories or suggestions? I haven't seen anyone else with this problem and it started when I flashed xron ROM a few nights back..
Click to expand...
Click to collapse
It doesn't happen to me EVERY time, but I find myself having to go through the whole reprovisioning and re-setting data thing a lot more than I would prefer to. Hell, I've had 6 of these handsets since release date and I've had to **** around with this issue right out of the box on EVERY one! Love the phone but cmon HTC....wtf!! They really screwed the pooch on this phone, lol.
---------- Post added at 08:00 PM ---------- Previous post was at 07:47 PM ----------
My problems are usually data problems. As far as losing voice, that happened once after using one of the older "superwipe" files floating around. Took a whole Saturday to get it back, had to get Sprint involved...boy was I pissed! Been using XRON superwipe lately and it's doing the trick!
Try ##scrtn# from dialer then enter your msl. After it reboots let us know if that works.
jonnybueno said:
Try ##scrtn# from dialer then enter your msl. After it reboots let us know if that works.
Click to expand...
Click to collapse
Still didn't help, when I go to more info on the radio interface shortage error the error code is 67,wasn't that the code a lot of people were getting after revolutionary first came out?
Call sprint and have them reset on their end....and good luck
Sent from my PG86100 using xda premium
I might have to do this, for some reason this actually happens after every single reboot, had to clarify that.
This happened to me too, even with those resets you are talking about I wasn't able to fix it. You have to call sprint, they do something on their end, guide you through the same process you are talking about, and then it works. Dial 611, tell them the error and any error code you have. Apparently they are familiar with it because they know exactly what you are facing and know how to fix it without doing any research or any other diagnostic steps.
I don't think this problem has anything to do with HTC, or the phone itself. I think it has to do with Sprints Google Voice integration. I use GV for voicemail only and I have this problem every once in s while. Next time it happens, try making the call using GV. If it works you know this is your problem. For some reason, even though you have it set up differently, GV will take over. This is a completely separate issue from the error 16 that a lot of people are getting with this phone. If it is an error 16 a simple call to Sprint will fix it. If it is the GV integration thing, then it is much harder to fix and rebooting to recovery, wiping cache and dalvik will sometimes fix the problem. Also, reflashing the kernel will sometimes fix it too. I haven't figured out a definite way to fix it yet though. It seems every time this happens, it takes something different to fix it.
I'm actually not even setup to make calls on google voice, I went directly onto the voice. Google. Com website and changed the settings to voicemail only and turned off all other integration.. Can it still be interfering?
PaulB007 said:
I'm actually not even setup to make calls on google voice, I went directly onto the voice. Google. Com website and changed the settings to voicemail only and turned off all other integration.. Can it still be interfering?
Click to expand...
Click to collapse
Yes. Mine is set up the same way and when this happens if I choose to ask me every time I make a call in the GV app settings and choose GV to make the call it goes through, but when I chose do not use GV it won't work. I get a message that says, "I'm sorry, we are unable to complete your call at this time. Please try again later" and that's it. Since the Google Voice integration with Sprint I have noticed that no matter who you are calling you must dial 1, then the area code, then the # even if it is a local call.

Google voice questions

OK, I've been afraid of Google voice for a long time after seeing all the horror stories. But,...it also has some really nice features.
I installed it, but 2 days later realized I couldn't make or receive calls. I've been googling all day for hours, spent over an hour talking to sprint, and just cannot get it set up. At this point, I have no voicemail service (other than sprint longpress 1)
If anyone is SUPERfamiliar with Google voice, and has a few minutes to spare, please hit me up at my [email protected] for gtalk.
Much thanks.
from my flying AOKP'd Evo LTE and xda premium
Scott. Just going to bed bit the set up should be relatively seamless. Especially since you would be integrating fully with your sprint number I would think.
I don't know why it would keep you from making phone calls though.
You may need to log onto your gmail account on a p.c. to get the settings all set up.
Naters
Just found this. http://www.pcworld.com/article/2427...ice_on_your_iphone_or_android_smartphone.html
Sent from my PC36100 using xda app-developers app
Thanks Nate. I didn't see that one, I'll have a look. I installed it, it seemed to work, then I went to web and disabled call screening, that's the only change I've made, and after that I couldn't make/receive calls.
Had to play with a lot of sh1t and get sprint involved yo make calls again.
I'm thinking that in settings, my device # and my Google voice # are the same, maybe that's the prob. Like its using the final # as the forwarding # as well. I know I'm doing something wrong.
Really hoping for a long-time GV user to chime in.
Thanks to all.
from my flying AOKP'd Evo LTE and xda premium
Aarrggghhh
That web page says the same thing that's going wrong. It says when you install it, you can choose whether GV handles calls, intn'l calls, etc. It doesn't. It just installs and asks you to pick your gmail acct and done. That's it.
When I open phone>settings>voicemail, I should be able to choose between 'my carrier' and 'Google voice'. Not so. Google never shows up. My carrier is he only option, ever.
from my flying AOKP'd Evo LTE and xda premium
Oh, also, I've reinstalled Google voice and I'm logged in to it, but when someone calls me and I Dont answer, it goes to sprint voicemail, ...Google voice never even tries.
WTF am I doing wrong?
The main # is the same as the GV number and I suspect that's the problem, just can't find how to change it.
from my flying AOKP'd Evo LTE and xda premium
Reset google voice app, go to the website and disable the number wait roughly 15 minutes. Go ahead and forward again and enter your number wait 15 again. Your.number should show up as mobile sprint google voice enabled. Then go to gvoice app and it will ask if you want to integrate, integrate and it should just load messages
om4 said:
Reset google voice app, go to the website and disable the number wait roughly 15 minutes. Go ahead and forward again and enter your number wait 15 again. Your.number should show up as mobile sprint google voice enabled. Then go to gvoice app and it will ask if you want to integrate, integrate and it should just load messages
Click to expand...
Click to collapse
You could try this I been using google voice for the last year first with verizon. then I used it on my droid x as a wifi used it on boost movile before transferring it to this evo lte over to it and had no problems. only issue is I cant make network calls with google voice but at least I never had to change my phone number when ever I changed my numbwe
Thanks. But I got some questions for both you guys. Passing out About now, though.
from my flying AOKP'd Evo LTE and xda premium
om4 said:
Reset google voice app, go to the website and disable the number wait roughly 15 minutes. Go ahead and forward again and enter your number wait 15 again. Your.number should show up as mobile sprint google voice enabled. Then go to gvoice app and it will ask if you want to integrate, integrate and it should just load messages
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Click to collapse
Enter which # at the website, my sprint #, or the other number I just noticed that I think is a Google voice number I created several months ago?
Sorry, this setup just has me really confused.
Thanks.
from my flying AOKP'd Evo LTE and xda premium
You enter your sprint number
I think I got it. I went to log out and for the first time ever saw the option in settings to make calls from Google voice, or make only international calls blah blah. Looked for that yesterday and swear it wasn't there.
Anyway, logged out .
Went to website a few minutes later
There was an open dialog window that has never been there before about 'you can SRT up Google voice on your sprint device, would you like to?'
Never seen that before. I chose yes. It called my phone and I had to type in two identification digits and done.
That had never happened before . Waited 5 min. Reinstalled voice app. Integrated. However, that 'make calls from' option in settings is now gone, weird.
Thanks on and Nate. :thumbup:
from my flying AOKP'd Evo LTE and xda premium
Woohoo!!! Got it. Case closed.
Mods feel free to delete . Sorry to waste everyones time.
from my flying AOKP'd Evo LTE and xda premium
its not a waste, its just a bit confusing with the changes they've made, gvoice app has gone through 3 major changes and the site had an overhaul not long ago, and several layout changes

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