[Q] No Service suddenly (Different than previous threads)... - Thunderbolt Q&A, Help & Troubleshooting

So hopefully someone can give me some help here - have been getting "No Service" all day. Here's the story:
-Rooted the TB as directed here just this Thursday. All went well, and it worked dandy.
-Flashed INJ3CT3DTH3ORY with the .627 Radio, then just a few minor customizations like Launcherpro and a SetCPU profile to lower the max clock speed when screen's inactive. Nothing else major. Again, everything worked perfectly all weekend.
-Picked up my phone today and (finding it had shut off overnight despite being charged) found that I had No Service. Restarting Mobile Network had no effect.
-After playing around with it a little I restored to my backed-up stock Sense from right after the original root, but still no service except for the VERY brief 1x at one point (re-flashed original radio as well)
-Flashed the MR2 OTA Sense ROM and then flashed MR2 radio. When it didn't work I tried the MR2.5 radio.
Also between the ROM flashes I was sure to wipe the phone and caches. So now I'm left with a wonderful mini tablet that gets Wifi and voice/text, but no CDMA data (there's no LTE in my area). I doubt it's a Verizon issue because a co-worker ten feet away with a rooted TB and INJ3CT3DTH3ORY had no issues at the same time I started having problems. Anyone got ideas, or do I have to reverse the root and start over?

Either find it in your radio settings in the phone menu, or use lte on/off from the market. Check to make sure lte/cdma auto is set, or in your case without having any lte around, put it on the top option of cdma auto
Sent from my TBolt using my f***king thumbs...

No go. Whether I have it CDMA only or CDMA/LTE it doesn't pick up anything. Under Wireless Networks > Mobile Networks the subheading says "Connection Failed".

Removed the root and got my internets back, then re-rooted and it looks good again. Let's hope it stays fixed!

Weird
Sent from my TBolt using my f***king thumbs...

Related

[Q] Bamf RC2 GB 3.0 - Loss of data

Hey guys,
Just looking for some guidance here. I'm coming from GTP 1.5.1b which was using the MR2 radio: 1.39.00.0508w. Yesterday I flashed BAMF GB 3.0 RC2 with the same radio currently installed. I have WIFI and voice connectivity but when I turn on Mobile data I get no connection for 3G/1X. I did mess with the Toolkit and switch to LTE/CDMA and back to CDMA only which did nothing for my 3G but it did give me a short bit of 4G while I was in a certain area but I quickly lost it and it went back to nothing after I drove through.
d.scardino said:
Hey guys,
Just looking for some guidance here. I'm coming from GTP 1.5.1b which was using the MR2 radio: 1.39.00.0508w. Yesterday I flashed BAMF GB 3.0 RC2 with the same radio currently installed. I have WIFI and voice connectivity but when I turn on Mobile data I get no connection for 3G/1X. I did mess with the Toolkit and switch to LTE/CDMA and back to CDMA only which did nothing for my 3G but it did give me a short bit of 4G while I was in a certain area but I quickly lost it and it went back to nothing after I drove through.
Click to expand...
Click to collapse
If you went to CDMA only and you got 4G you have a problem.
I would flash a stock rooted OTA (with the radio) and see if the problem persists, if so, have it replaced.
Sorry I think we misunterstood each other. I meant I was in CDMA only by default, switched to CDMA/LTE and got 4G for a brief moment as I was driving through a 4G area and then went back to no data after I left it.. My next step was to revert back to stock again
I have had the SAME problem for 2 days now. First with Gingeritis then BAMF RC2
Reverting to stock did not help for me, I actually tried every radio. I could get 3G/4G in a VZW store with repeaters everywhere, step outside and walk 20 feet and I'd lose everything. Bottom line, VZW is sending me a new phone.
I reverted to old radio 1.13.605.7 and old backup and got 3g back. Gonna try reflashing RC2 fresh and mr2 radio. Just confirming that mr2 is version 1.39.00.0508w and I'm not flashing something wrong.
FIXED. After reverting back I updated radio, booted to recovery and flashed rom and viola.
Glad it worked out
I had a problem where I couldn't get connection until I flashed it with the latest leaked radio. Even after that, it took 15-20 minutes to actually get coverage
the radios are jacked, it's not the phones.

Still having data connection issues:chicago

Ever since that data outage from 3 weeks ago, me and my wife's thunderbolts have had issues holding 3g/4g connections. The phones willswitch all the way from 4g to no data connection at all during various points in the day. I've tried the mr1 through mr2.5 radios and the issues haven't gone away. Talked to Verizon tech support multiple times and they said they've opened up a trouble ticket to see if its the network or our phones. We stay around Aurora and naperville which are full 4g areas but have had problems in multiple towns. So just wondering if anyone in the Chicago land area or the country for that matter is experiencing the same thing since that outage from a few weeks back.
For reference, I'm running cm7 with mr2 and mr2.5 on my wife's phone. But like I said I've tried different radios already.
Sent from my ThunderBolt using XDA App
You both are running CM7? Does this happen if you are stock?
Is Aurora / Naperville full 4g? I know going north towards Kenosha I lose 4g around Waukegan
Sent from my ThunderBolt using XDA Premium App
connection perfectly stable in north side of chicago. i would simply return the phone to stock and exchange it. maybe a bad sim card. do you have problems sticking only to 3g? or does that work pefectly?
Its been acting up since before I installed cm on our phones. They haven't been the same since the data outage. We've had cm for about a week or so and before that we were running mr1 and mr2 with basic root.
Sent from my ThunderBolt using XDA App
If the phone is fine no need to exchange it just get a new sim. I got thunderbolts for my gf and her brother yesterday and their 4g seemed perfectly stable as I was rooting them the only thing I noticed was it did take a little for 4g to kick in after toggling via lte onoff
Sent from my ThunderBolt using XDA Premium App
sg1dan said:
connection perfectly stable in north side of chicago. i would simply return the phone to stock and exchange it. maybe a bad sim card. do you have problems sticking only to 3g? or does that work pefectly?
Click to expand...
Click to collapse
3g runs fine. And all of naperville and Aurora are 4g. North Aurora is not as far as I know. And I thought about the sim being bad but I don't think that's very likely for 2 phonesphones
Sent from my ThunderBolt using XDA App
Hey rygel411, does this sound like your situation?
1) Boot phone up fresh full reboot
2) Phone grabs a 3g/4g signal instantly and holds it for several hours fine
3) Randomly when you power on the display, you are missing a 3g/4g icon but have full bars
4) Checking under Wireless Network settings, Mobile Networks is OFF and WON'T turn on
5) Reboot solves the problem or Wait approx 2-4 hours and it solves itself randomly without doing anything
Does this sound like your situation? No 3g/4g icons and no data connection, and unable to turn data back on without a reboot or waiting a long time? Cuz if so this is exactly what happens to me and I live in central NJ. I always get perfect 3G signal on all my phones, even in my house. And my data speeds are generally good; 1500-3000kbps on 3G.
I am running MR2 Das BAMF Gingerstripped with Imoseyon's 3.4.0 GB Kernel. It IS related to Gingerbread, as my girlfriends Thunderbolt running full stock does not see this issue at all.
Similar but not exactly, both phones were acting up before I had gingerbread on them
Sent from my ThunderBolt using XDA App
I am in the western suburbs (Oak Park, River Forest) and I don't have any issues at all along the I-88 corridor out to Route 59. That's about as far into Naperville as I drive. 4G the whole way, no dropped calls.
DaRkL3AD3R said:
Hey rygel411, does this sound like your situation?
1) Boot phone up fresh full reboot
2) Phone grabs a 3g/4g signal instantly and holds it for several hours fine
3) Randomly when you power on the display, you are missing a 3g/4g icon but have full bars
4) Checking under Wireless Network settings, Mobile Networks is OFF and WON'T turn on
5) Reboot solves the problem or Wait approx 2-4 hours and it solves itself randomly without doing anything
Does this sound like your situation? No 3g/4g icons and no data connection, and unable to turn data back on without a reboot or waiting a long time? Cuz if so this is exactly what happens to me and I live in central NJ. I always get perfect 3G signal on all my phones, even in my house. And my data speeds are generally good; 1500-3000kbps on 3G.
I am running MR2 Das BAMF Gingerstripped with Imoseyon's 3.4.0 GB Kernel. It IS related to Gingerbread, as my girlfriends Thunderbolt running full stock does not see this issue at all.
Click to expand...
Click to collapse
I'm in Chicago and I do have this same problem from time to time. Over the last couple days it has been better but still happens
davidbudd1 said:
I'm in Chicago and I do have this same problem from time to time. Over the last couple days it has been better but still happens
Click to expand...
Click to collapse
Just wondering but are you on MR2? Because if anything its either that or the ROM, and I am more or less thinking its the radio. Could be why we didn't see this radio OTA yet.
DaRkL3AD3R said:
Just wondering but are you on MR2? Because if anything its either that or the ROM, and I am more or less thinking its the radio. Could be why we didn't see this radio OTA yet.
Click to expand...
Click to collapse
I'm on 2.5, not sure of it's radio related or their network because I had Zero problems before with this configuration.
I was on 2.5. Then I downloaded the cm7 update that dropped a couple of hours ago and I was getting horrendous speeds with it, barely 1mbps. So I downgraded to mr2 and now I'm back between 7 and 13. I'm thinking about downgrading to the froyo radio and installing the cm7 compatible version with it.
Sent from my ThunderBolt using XDA App
I was in Chicago this past weekend and noticed that my data was spacing out a lot. My GF on an un-rooted Tbolt was fine the whole weekend as best as I could tell.
I am on Sense 3.0 MR 2.5 Radio.
clintonroche said:
I was in Chicago this past weekend and noticed that my data was spacing out a lot. My GF on an un-rooted Tbolt was fine the whole weekend as best as I could tell.
I am on Sense 3.0 MR 2.5 Radio.
Click to expand...
Click to collapse
This is exactly my finding, just in New Jersey instead of Chicago. I would like to see explicit details on what exactly happens when you folks lose your data connection, and what happens when you try to toggle certain settings (ie - plane mode, mobile network, etc)
Especially one particular detail. When you lose your data connection, is there a 1x icon in the notification bar, or are there NO icons next to your signal. That will determine if we're having a connection problem to Verizon, or if our ROM's/Radio's are the culprit.
DaRkL3AD3R said:
This is exactly my finding, just in New Jersey instead of Chicago. I would like to see explicit details on what exactly happens when you folks lose your data connection, and what happens when you try to toggle certain settings (ie - plane mode, mobile network, etc)
Especially one particular detail. When you lose your data connection, is there a 1x icon in the notification bar, or are there NO icons next to your signal. That will determine if we're having a connection problem to Verizon, or if our ROM's/Radio's are the culprit.
Click to expand...
Click to collapse
I have the same exact problem as the OP. I live in Wheaton, work in Carol Stream and go to Chicago every weekend because my girlfriend lives there. 4G and 3G CONSTANTLY go in and out when trying to use them. The 4G icon diappears and then reappears. It doesn't switch over to 3G or 1X. The icon just disappears, displays full bars for a second in grey, 4G icon comes back in grey with 1-2 bars in grey and then goes green after 10-20 seconds or so. It's so ****ing annoying.
I'm running the latest CM7 build with 0223r radio. I've tried MR2 and MR 2.5 and have no luck. It's driving me nuts. It's not CM7 either. I was running rooted stock and it was doing the same thing.
I was getting symptoms like it was shutting on and off. Mine works fine with no changes in the Tampa area.
BAMF THUNDERBOLT
dbisch said:
I have the same exact problem as the OP. I live in Wheaton, work in Carol Stream and go to Chicago every weekend because my girlfriend lives there. 4G and 3G CONSTANTLY go in and out when trying to use them. The 4G icon diappears and then reappears. It doesn't switch over to 3G or 1X. The icon just disappears, displays full bars for a second in grey, 4G icon comes back in grey with 1-2 bars in grey and then goes green after 10-20 seconds or so. It's so ****ing annoying.
I'm running the latest CM7 build with 0223r radio. I've tried MR2 and MR 2.5 and have no luck. It's driving me nuts. It's not CM7 either. I was running rooted stock and it was doing the same thing.
Click to expand...
Click to collapse
i only see this problem while tethering. if i try too many connections (open windows at same time) the 4g disappears for a second or two then it comes back. other than that (chicago north side) my 4g has been flawless. never switched to 3g either.
mobile connection issues on HTC Thunderbolt
Hi,
Did anyone ever figure out connection issues with HTC Thunderbolt? I have the exact issue that DaRkL3AD3R discussed in July.
My Thunderbolt just started doing almost the identical thing as he posted. Can't get on internet unless I wait, boot, whatever - almost identical to what you stated. Connection seems to be connected but it is not. I am new to "messing" around with my phone but this cuased me to root and boot but still on the Gingerbread os. It is driving me batty! It started about Mar 25 or so and I thought booting would help. Do you know if it may be the radio and are there other versions I can try? Someone mentioned new PRI version? Thanks for any pointing in the right direction!

[Q] Phone wont connect to data (MR1 and MR2.5)

Oh boy oh boy....
My TB has been giving me some issues lately. Notably, data issues. Starting Sunday morning, it would not connect to 3g or 4g. No matter what I tried. Reboots, battery pulls, Fix permissions through Rom manager, turning the radio off and on, Airplane mode off and on, 4g only, 3g only. Nothing worked. I was running the MR2.5 Radio with Das BAMF 3.0 RC4. So I flashed the MR1 radio and put CM7 on it. That worked great. For a day. Starting this morning, it started doing the same thing. Will not connect to data.
When I say that it wont connect, I mean it will not send or receive data. In the "about phone/network" menu, it will state that it's connected to LTE or eHRPD (3g), but it will not send data. Ping tests fail. Nothing goes through. Texts and calls work fine over 1x, thankfully. So what do I do?
Also, when I try switching to 3g only, it gives me an error that phone.android process has stopped working. Then my radio goes out completely, til I switch back to CDMA only.
Does this have something to do with my phone flying out of my jacket pocket while riding home from Milwaukee? I was cruising at 70, listening to music, then BAM! No more music. Check my pocket, phone is gone. I pulled over to the shoulder, got out, and walked back to find it on the other side of the 3 lane highway. The battery cover was about 40 feet away. Aside from some scratches on the kickstand and the ring around the camera lens, the phone appeared unscathed. It worked fine for 2 weeks after that too...
Should I call VZW and see if they can replace it? Revert back to stock and bring send it in?
:help:
maybe try and get a new sim card first.
Well, 4g works now, but I'm barely in a 4g area, so it's spotty. 3g will not connect no matter what I do. I have tried a few different combos of Radios and ROMs, to no avail. Does anyone have any suggestions?
im having problems here too im on rc4 3.0 with new ota radio just this morning it srarted acting up im stuck on 1x im in,mesa az
Sent from my ADR6400L using XDA App
I would pull out the SIM and just make sure there's no crud in there. Slim chance, but checking the md5 of the radios before you flash just to rule that out. Other than that, I can't think of anything. Isn't there a diagnostic you can run on these?
ok guys im trying again im still having the same problems as OP everything works fine over wifi and 4g is a little spotty but pretty stable for the most part and i didnt have issues till i went to the newest radio i have done just about everything and i mean everything battery pulls flashing, recover and evan go to bone stock and i did manage to get 3g working again but then 4g wouldent connect and evan than 3g was not that stable so i personally think the radios are some how damaged from radio flashing anybody have this happen to them
I'm also having this problem but I'm.using CM7 1.2 with the MR2 radio I get 4g but when I go to web pages it won't load if I switch to 3g only the pages load. this is really pissing me off because I call Verizon and let them know about the issue and they say nothing is wrong even those they say they are receiving many calls about the problems and try to trouble shoot me I'm not stupid I know more about this phone then them. Btw I also tired mutliple radios and roms and still no lucky I'm in Houston Texas
I do not think its a root or radio issue. I have Th3roy on mine with the leaked radio its got no google voice or browser on 4g, 3g is fine. One of my buddies ahd two non rooted tb's they're both doing exactly the same thing.
jimmyk0789 said:
I'm also having this problem but I'm.using CM7 1.2 with the MR2 radio I get 4g but when I go to web pages it won't load if I switch to 3g only the pages load. this is really pissing me off because I call Verizon and let them know about the issue and they say nothing is wrong even those they say they are receiving many calls about the problems and try to trouble shoot me I'm not stupid I know more about this phone then them. Btw I also tired mutliple radios and roms and still no lucky I'm in Houston Texas
Click to expand...
Click to collapse
///Ficarra said:
Oh boy oh boy....
My TB has been giving me some issues lately. Notably, data issues. Starting Sunday morning, it would not connect to 3g or 4g. No matter what I tried. Reboots, battery pulls, Fix permissions through Rom manager, turning the radio off and on, Airplane mode off and on, 4g only, 3g only. Nothing worked. I was running the MR2.5 Radio with Das BAMF 3.0 RC4. So I flashed the MR1 radio and put CM7 on it. That worked great. For a day. Starting this morning, it started doing the same thing. Will not connect to data.
When I say that it wont connect, I mean it will not send or receive data. In the "about phone/network" menu, it will state that it's connected to LTE or eHRPD (3g), but it will not send data. Ping tests fail. Nothing goes through. Texts and calls work fine over 1x, thankfully. So what do I do?
Also, when I try switching to 3g only, it gives me an error that phone.android process has stopped working. Then my radio goes out completely, til I switch back to CDMA only.
Does this have something to do with my phone flying out of my jacket pocket while riding home from Milwaukee? I was cruising at 70, listening to music, then BAM! No more music. Check my pocket, phone is gone. I pulled over to the shoulder, got out, and walked back to find it on the other side of the 3 lane highway. The battery cover was about 40 feet away. Aside from some scratches on the kickstand and the ring around the camera lens, the phone appeared unscathed. It worked fine for 2 weeks after that too...
Should I call VZW and see if they can replace it? Revert back to stock and bring send it in?
:help:
Click to expand...
Click to collapse
call verizon beacuse you are not the only one i posted the number in the 4g issues thread already this is pissing me off because i tried many roms and radios and no luck
you probably ruined the connectors on the battery cover. theres some little gold tabs on the back that connect to the phone and act as an antenna. before you try anything else i would try getting a new battery cover. also try pulling out your sim card to see if theres anything blocking the connectors.
Verizon is having some techs check their end of things. They want to see if there is a problem with their network before they send me a phone. I pretty much know it's not the network, as nobody else is having this issue in my area, and I've traveled outside of my area with the same issues. I guess I have to wait patiently until they decide to replace my phone.
I have no issues when i switch to CDMA Auto PRl, I get zero 3g drops in data.
However, when i have it set to CDMA + LTE I always get 4G and 3g drops in data.
Whatever the problem is, they need to fix it, its getting ridiculous not being able to use 4G all the time.
Sent from my ADR6400L using XDA Premium App

[Q] Browser not liking LTE

I'm having the strangest problem, my browser is not cooperating with 4G. Especially with Google, the progress bar just sits there nearly indefinitely. It can load full sites, such as topgear.com, but it hangs at the end before the bar is full.
I can toggle down to 3G and it works fine. I'm currently running the OTA MR2 radio. This started, however, some time after I flash Chingy's latest leak. I've flash radios back and forth a couple of times, cleared cache and dalvik, clear Internet application data, I've even done a complete wipe (wiped everything twice) and re-flashed without restoring anything what so ever. Nothing works other than toggling down to 3G.
That being said, it's not a connection issue. I can tether and it runs great, speed tests ran from the phone have good results and most application that use data are fine. I'm baffled.
Any suggestion? Any one ran into something like this?
Thanks.
I had the same thing after flashing the new leak. Don't have a clue if its related or not, but my PRL changed after doing so. It went from 15011 to 15027. Afterwards, LTE connectivity was intermittent at best. Even when I set my radio to LTE only. It would stay on 4g for a bit, then go to 1x for no reason. After a couple of days now it has settled down. I did not change from MR2 leak.
courtesy of my rooted bolt
ILMF said:
I had the same thing after flashing the new leak. Don't have a clue if its related or not, but my PRL changed after doing so. It went from 15011 to 15027. Afterwards, LTE connectivity was intermittent at best. Even when I set my radio to LTE only. It would stay on 4g for a bit, then go to 1x for no reason. After a couple of days now it has settled down. I did not change from MR2 leak.
courtesy of my rooted bolt
Click to expand...
Click to collapse
My PRL is still 15011 and I have no issues with LTE connectivity. It doesn't drop LTE, tether works great and most applications that use data work fine. My issue is with the browser loading pages. I can refresh the Google home page and it will sit there for minutes without making any progress. Then I can imediately run a speed test and get 20Mbps, all while tethering without a hiccup. This is driving me nuts, I ran into a couple people over at rootzwiki who are having the same problem. Oddly enough we're all in Texas. *scratches head*

[Q] Problem with LTE/EHRPD

Hi folks,
I have a weird situation with my phone.
Under stock, the only way I could get a data connection is if I ran it in CDMA mode. If I turned on LTE/CDMA mode it would automatically show as "disconnected."
If I used signal check pro, it would say I am receiving eHRPD signal, but unregistered.
I can connect fine via EV-DO. Have a stable connection.
Under Cyanogemod, LTE is turned on, but automatically falls back to EV-DO.
I did talk with Ting and everything seems to be normal.
Any ideas?
Im curious about this too
I'm curious about this too, because I have the opposite problem where I only connect over CDMA/LTE
(stock 4.3 rooted, S-off)
essextrain said:
I'm curious about this too, because I have the opposite problem where I only connect over CDMA/LTE
(stock 4.3 rooted, S-off)
Click to expand...
Click to collapse
Same here. Can't use CDMA only mode as it immediately disconnects. Also having issues with LTE dropping out constantly and I can only get it back with airplane toggle. Weird thing is that it never drops if the phone is plugged in. I've tested this extensively too.
Sent from my EVO using xda premium
dsEVOlve said:
Same here. Can't use CDMA only mode as it immediately disconnects. Also having issues with LTE dropping out constantly and I can only get it back with airplane toggle. Weird thing is that it never drops if the phone is plugged in. I've tested this extensively too.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
That's really odd...
My wife has the same phone and everything appears to be working fine for her.
Well, I tried going to LTE/CDMA mode last night and it looks like everything works as expected now...
Really weird.
I know Sprint has been aggressively upgrading towers in the area.
Maybe just a glitch in the matrix?
I am running stock and have been having this problem for awhile now. Phone works fine in CDMA only mode (EV-DO) or if LTE connects. But the phone absolutely will not function over eHRPD, giving the error "Unable to establish a wireless data connection. LTE:ESM-65535". I had this problem three months ago for about a week, then it went away. Came back two weeks ago for about a week. And now it just started happening again. I always contacted the various support channels, although I never really heard back from anyone, so I don't know if someone got my message and fixed it or if it just went away on its own.
When it is fixed, my phone doesn't attempt to connect to eHRPD, so that when LTE drops out or is unavailable, my One Max drops to EV-DO and works great. But, after the over-the-air update from HTC two days ago and a forced profile update, my phone once again tries to connect via eHRPD, which clearly does not function.
Okay, I have finally fixed it myself. I used SignalCheck Pro to enter the Data/EPST menu in edit mode, typed in my MSL, went to Advanced, selected eHRPD and set it to Disabled. Now the phone seems to work just fine again. Still no idea what is going on here, or why I didn't think to fix it this way before, but here we are.

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