Anyone else having this problem?
Ive been through 3 flyers from best buy all with small pieces of dust under the screen
UPDATE: wow so i went to best buy with my box and charger and cables unopened with my flyer and asked if i could exchange my flyer because i have pieces of dust in my screen
i showed the worker then she brought the customer service manager named mitchel and looked at my screen and i showed him the dust and he was wiping it and looking and it is very visible but he told me he cannot see anything and i pointed with my finger where it is and it is very clearly under the screen
even the other worker lied to me
what should i do?
the customer service manager told me i could return it and get my money back but won't let me buy another flyer.
i don't get how that works either
Nope, but i was wondering when someone was going to op a thread on it. Seems like there's one of these threads in every tablet forum. Seeing how no one has brought it up yet, I would say it's not a big number of owners.
yeaa i was surprised how no one posted one of these
am i just getting all the tablets with the dust in it?
i feel bad for keep on exchanging at best buy
T120ted said:
Nope, but i was wondering when someone was going to op a thread on it. Seems like there's one of these threads in every tablet forum. Seeing how no one has brought it up yet, I would say it's not a big number of owners.
Click to expand...
Click to collapse
There is a thread like this for nearly every device I have ever owned
Sent from my HTC Flyer P512
woodiah said:
There is a thread like this for nearly every device I have ever owned
Click to expand...
Click to collapse
lol am i the only one with this issue then?
I'm experiencing the same problem. I have a couple of dust specks underneath the screen.
gabs2012 said:
I'm experiencing the same problem. I have a couple of dust specks underneath the screen.
Click to expand...
Click to collapse
have you been exchanging it a lot?
or are you gonna just ask htc to repair it
wow so i went to best buy with my box and charger and cables unopened with my flyer and asked if i could exchange my flyer because i have pieces of dust in my screen
i showed the worker then she brought the customer service manager named mitchel and looked at my screen and i showed him the dust and he was wiping it and looking and it is very visible but he told me he cannot see anything and i pointed with my finger where it is and it is very clearly under the screen
even the other worker lied to me
what should i do?
the customer service manager told me i could return it and get my money back but won't let me buy another flyer.
i don't get how that works either
I also had a small piece of dust on the display. It is really annoying, because i'm always looking at that point knowing that it is there. I contacted HTC and they told me to speak with my dealer. I sent the flyer to them und they passed it to HTC.
I haven't got it back yet, but i really hope they fix that
zahashingo123 said:
have you been exchanging it a lot?
or are you gonna just ask htc to repair it
Click to expand...
Click to collapse
Nope, I haven't been exchanging it a lot since the aftermarket here in our country sucks... Pkus I bouht it in Singapore.
I guess I just have to live with it but now that I checked my screen again... The speck of dust is missing!
Sent from my HTC Flyer P510e using XDA App
gabs2012 said:
I guess I just have to live with it but now that I checked my screen again... The speck of dust is missing!
Click to expand...
Click to collapse
oh wow so they actually go away?
how long have you had your sensation?
I returned my first flyer because of a small piece of dust under the screen that I found annoying. My second one had a dead sub-pixel which I found even more annoying. OCD? Maybe. Anyway number 3 seems ok but I find myself not looking too closely at the screen in case a spot something again!
Related
Ok here is the issue. Ive had my Evo 3d Since release, yes its rooted and all the good stuff. But recently i started getting issues with everything from the lock screen ring not responding always to even ghosting of the touch screen. Basically things being selected when im not even touching it. Or when I try to text it wont always select the letters I chose or even numbers when trying to dial a number. I can reset it and it works some but then fails again. From my looking online this is a Touch screen and digitizer issue most likely. Anyone ever have any issues like this or hear of them? Im thinking of just buying a touchscreen and digitizer assembly and replacing it as I would prefer to keep my root (im rooted Via Revolution with 1.40)
Any tips or thoughts would be greatly appreciated. Thanks!! Also any suggestions on where the best place to get the parts for it would be?
constevens said:
Ok here is the issue. Ive had my Evo 3d Since release, yes its rooted and all the good stuff. But recently i started getting issues with everything from the lock screen ring not responding always to even ghosting of the touch screen. Basically things being selected when im not even touching it. Or when I try to text it wont always select the letters I chose or even numbers when trying to dial a number. I can reset it and it works some but then fails again. From my looking online this is a Touch screen and digitizer issue most likely. Anyone ever have any issues like this or hear of them? Im thinking of just buying a touchscreen and digitizer assembly and replacing it as I would prefer to keep my root (im rooted Via Revolution with 1.40)
Any tips or thoughts would be greatly appreciated. Thanks!! Also any suggestions on where the best place to get the parts for it would be?
Click to expand...
Click to collapse
Hi there, sorry to hear about your issue. I think the appropriate action will be dependent on your level of confidence and technical expertise. You can get the glass with the digitizer film for fairly cheap, but the removal and installation is tricky because it is stuck on via adhesive. If you think you can do that, Amazon, Ebay, or I can sell you one for a fair price. The other option is to get the glass, digitizer, LCD, and housing in one piece, you just swap your motherboard into it, and the part of the housing from your phone that has the serial numbers and what not on it. That would run you about 50 on Ebay. Maybe less, maybe slightly more. It is the far easier option technically speaking.
I had a digitizer problem on my EvO 3D and the Sprint store replaced it at the store for free.
But, after the change, Although the digitizer was better it too had the same problem in a smaller area of the screen.
So, it could be the screen and I happen to get two bad screens or it could be a problem with the phone itself.
Download from the market
Draw- Its great for seeing screen problems
Touch Test- It will show you where on the screen that has problem with multiple touch issues.
Thanks for the replies. I think I will get the glass, digitizer, LCD, and housing in one piece. I have plenty of skill as I work with small electronics and stuff like this for a living. BUT It just makes sense to replace them in one shot JUST IN CASE its the screen or the digitizer...
Sad Panda do you sell the glass, digitizer, LCD, and housing in one piece?
Or if anyone has a link to one from a reputable seller id be interested. Thanks!!!
Its the screen.I'm having the same issue right now.Took it to Sprint they didn't have any screens so they sent me a new phone..
constevens said:
Thanks for the replies. I think I will get the glass, digitizer, LCD, and housing in one piece. I have plenty of skill as I work with small electronics and stuff like this for a living. BUT It just makes sense to replace them in one shot JUST IN CASE its the screen or the digitizer...
Sad Panda do you sell the glass, digitizer, LCD, and housing in one piece?
Or if anyone has a link to one from a reputable seller id be interested. Thanks!!!
Click to expand...
Click to collapse
Unfortunately I don't. There is a guy I bought from that was pleasant to deal with on Ebay. If you are looking for a referral from one of us, which I can understand I will get in touch with him for you. The great thing about the option you chose is you can make all the visible parts of your phone look brand new again. I got one from him at auction for 49, I have even seen them cheaper. Ebay is a good place where you can deal with an American rather than worry about international shipping. Let me know if you want the referral.
Lol I also suggest cleaning the screen. Especially if you have a case thapt overlaps a bit. Whenever I've had a similar issue this was it.
Sent from my PG8610000 using xda premium
Sad Panda said:
Unfortunately I don't. There is a guy I bought from that was pleasant to deal with on Ebay. If you are looking for a referral from one of us, which I can understand I will get in touch with him for you. The great thing about the option you chose is you can make all the visible parts of your phone look brand new again. I got one from him at auction for 49, I have even seen them cheaper. Ebay is a good place where you can deal with an American rather than worry about international shipping. Let me know if you want the referral.
Click to expand...
Click to collapse
Yes i am looking for a referral from someone. if you could get in touch with him for me that would be awesome!!
Really have to get this thing fixed Asap. i pretty well live on it and its driving me absolutely mad...
Thanks a ton Sad Panda!!
bmtdan said:
Lol I also suggest cleaning the screen. Especially if you have a case thapt overlaps a bit. Whenever I've had a similar issue this was it.
Sent from my PG8610000 using xda premium
Click to expand...
Click to collapse
First thing I did was clean it. Still no good. Hell I can just sit it on the counter and watch it start doing its own thing. Or if I text it starts going berserk same with selecting phone numbers. Its got its own mind sometimes. Everything says its the screen assembly.
I had the same problem and the sprint tech replaced the digitizer/screen. It did not fix the problem. They replaced my phone on the spot with a gol' darned 1.50 version.
Rob the plumber said:
I had the same problem and the sprint tech replaced the digitizer/screen. It did not fix the problem. They replaced my phone on the spot with a gol' darned 1.50 version.
Click to expand...
Click to collapse
Sounds fishy. I suppose it is conceivable that you got unlucky and the port that connects the digitizer to the motherboard went bad, or maybe even something physically wrong in the bios region, but it does make you wonder if the tech only said he changed the screen and digitizer. Did you get that vibe rob?
I wish I didn't have such a perfectionist mind and be crazy about the smallest imperfections, but really HTC, you need to get your **** together. I upgraded to the Evo3D because I had replaced my Evo4G screen 2 times already because of issues with dust and had my hopes very high that by upgrading to the 3D I might finally be able to avoid the problem. Little did I know, I was mistaken. I lurked for many days for some insight into the whole dust situation before even buying the Evo3D and could only find rare occurences so I figured I should be fine. 2 Months later I have one spec of dust. I said okay, its small enough that maybe I can let this one go, but then today I noticed 5 pieces total. This is a quality control issue and I have tried going to the repair center for sprint and they said it was not covered under the TEP plan. What bull****, and HTC wont fix it either. I'm in no mood to fight this issue with them again that this is a manufacturing defect so I decided I'm going to leave the HTC scene. I really regret to even resort to this but I'm very heavily contemplating an iPhone 4, mainly because of the build quality, and the fact that the screens are all on top of one another, there are no open spaces between any of the sheets of glass, therefore there is no room for dust to squeeze its way in there.
If anyone has any way to get the dust out before I jump ship, or rip my head off, please give me some insight. I really love the android community, and it's been very good to me. Thanks in advance.
lanhikari3113 said:
I wish I didn't have such a perfectionist mind and be crazy about the smallest imperfections, but really HTC, you need to get your **** together. I upgraded to the Evo3D because I had replaced my Evo4G screen 2 times already because of issues with dust and had my hopes very high that by upgrading to the 3D I might finally be able to avoid the problem. Little did I know, I was mistaken. I lurked for many days for some insight into the whole dust situation before even buying the Evo3D and could only find rare occurences so I figured I should be fine. 2 Months later I have one spec of dust. I said okay, its small enough that maybe I can let this one go, but then today I noticed 5 pieces total. This is a quality control issue and I have tried going to the repair center for sprint and they said it was not covered under the TEP plan. What bull****, and HTC wont fix it either. I'm in no mood to fight this issue with them again that this is a manufacturing defect so I decided I'm going to leave the HTC scene. I really regret to even resort to this but I'm very heavily contemplating an iPhone 4, mainly because of the build quality, and the fact that the screens are all on top of one another, there are no open spaces between any of the sheets of glass, therefore there is no room for dust to squeeze its way in there.
If anyone has any way to get the dust out before I jump ship, or rip my head off, please give me some insight. I really love the android community, and it's been very good to me. Thanks in advance.
Click to expand...
Click to collapse
Dude that sucks lol I had a brand new one radio was bad in it.. Sprint swapped it out... With another brand new one.. The new one had one spec of black dust so tiny but you could see it if you were looking annoying lol...
I ended up selling it... I bought another one a few months ago ...
i skimmed through this post... and not one question mark... hirarious
cobraboy85 said:
i skimmed through this post... and not one question mark... hirarious
Click to expand...
Click to collapse
Look at your spelling of hilarious. Are you Chinese?
Sent from my HTC EVO 3D X515a using xda premium
it's the better way to say hirarious
cobraboy85 said:
it's the better way to say hirarious
Click to expand...
Click to collapse
lawh fwen fwy? owaan bang??
"If anyone has any way to get the dust out before I jump ship, or rip my head off, please give me some insight."
I apologize that there was no question mark but I bolded this because I was asking for insight. If thats alright with you of course.
Let me rephrase this in the form of a question, Alex. (I actually am interested in the answer because I can't read my clock on sunny days due to the dust.)
"I have a forest of pocket lint growing in the upper right corner of my screen. Has anyone successfully remedied this? If so, could you please share?"
kneeldug said:
Let me rephrase this in the form of a question, Alex. (I actually am interested in the answer because I can't read my clock on sunny days due to the dust.)
"I have a forest of pocket lint growing in the upper right corner of my screen. Has anyone successfully remedied this? If so, could you please share?"
Click to expand...
Click to collapse
LOL
Have you tried taking a can of compressed air and blowing some into the headphones jack?
freeza said:
LOL
Have you tried taking a can of compressed air and blowing some into the headphones jack?
Click to expand...
Click to collapse
keyboard cleaner .... win
sent from Evo
What i did was i bought a tool tool lift up the screen
Lifted it out half way to not disconnect digitizer took out dirt then put some adhesive phone tape and put phone glass back in
Vwalla
Sent from my PG86100 using xda premium
I only had this problem with my HERO. Got it replaced for free, no questions asked. Had the EVO 3D since launch-day. Not a single speck of dust under my screen. I'm not sure how people are doing this, but I'm beginning to think it's the way people treat their phones. The HERO I had was bought from a friend. I take VERY good care of all my phones, and never have these problems. I don't even use a case on my phone. At most, a matte screen protector.
But in all honesty, you probably should've sprung for the TEP plan. I recommend EVERYONE getting it. And if you get an iPhone, you CAN'T get it through Sprint. You'll have to buy Apple One Care, which I think turns out to be more expensive (I may be wrong).
HTCmoderator said:
What i did was i bought a tool tool lift up the screen
Lifted it out half way to not disconnect digitizer took out dirt then put some adhesive phone tape and put phone glass back in
Vwalla
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Lifted it out ... after getting it super hot to make the adhesive gooey, right? I've actually built an EVO 3D from parts laying around, and other parts I ordered online. I don't recommend anyone else do this, it was brutal, but it works 100%.
The other big lesson I learned from ordering on-line: While the website may say: "Brand new parts" they may arrive and you find they are brand new, but did not actually pass quality standards in the factory! The 3D I built has tiny, hair-line scratches in the digitizer! Most time you never notice, but "Brand new parts" doesn't actually give you the full story.
Sorry, ranting here.
Just my $.02
eXplicit815 said:
I only had this problem with my HERO. Got it replaced for free, no questions asked. Had the EVO 3D since launch-day. Not a single speck of dust under my screen. I'm not sure how people are doing this, but I'm beginning to think it's the way people treat their phones. The HERO I had was bought from a friend. I take VERY good care of all my phones, and never have these problems. I don't even use a case on my phone. At most, a matte screen protector.
But in all honesty, you probably should've sprung for the TEP plan. I recommend EVERYONE getting it. And if you get an iPhone, you CAN'T get it through Sprint. You'll have to buy Apple One Care, which I think turns out to be more expensive (I may be wrong).
Click to expand...
Click to collapse
My phone has a dust spray on the bottom right corner. Been there since I bought. I'm living with it now since it's out of the way and doesn't usually bother me. But I agree that it's terrible that the phone was shipped this way. I do have Sprint TEP plan but been too lazy to go in.
I've had two HTC phones and do really like them but I'm moving to a Samsung next time for sure. Probably replace this before I buy a new one then sell it. HTC phones are beginning to all look too much the same. Time to move on.
I have the cheap $4 (not including the damage loss) TEP but:
1) I don't want to lose my 1.4 bootloader and get a lousy reman unit.
2) since a bunch of updates (thanks, freeza), it has stopped rebooting at random, which was the only reason I got TEP in the first place
I fear that blowing air in the left side (headphone jack) might move the forest (presently in the upper right) downward, not just rightward. I'm tempted to cancel the TEP and just break it open for a proper cleaning.
I think this was a qc issue. My old evo was 100% clean under the screen. This 3d, after fewer months in the same environment) looks like a freaking dryer vent.
My new Evo 4g LTE arrived today. Fairly quickly I noticed that there are at least 7 small bubbles in the screen. I cannot feel them on the surface, so I assume they are between the glass and the LCD screen.
Has anyone else had this problem. I have an email out to my Sprint Business Rep asking for a replacement, but its too soon for a reply.
jjvw said:
my new evo 4g lte arrived today. Fairly quickly i noticed that there are at least 7 small bubbles in the screen. I cannot feel them on the surface, so i assume they are between the glass and the lcd screen.
Has anyone else had this problem. I have an email out to my sprint business rep asking for a replacement, but its too soon for a reply.
Click to expand...
Click to collapse
把保护膜撕掉看看
yntf said:
把保护膜撕掉看看
Click to expand...
Click to collapse
What he said! -^
I would exchange it.
He said this....but I think he means if you have a protective screen?
把保护膜撕掉看看 = "To tear up the protective film to see"
jjvw said:
My new Evo 4g LTE arrived today. Fairly quickly I noticed that there are at least 7 small bubbles in the screen. I cannot feel them on the surface, so I assume they are between the glass and the LCD screen.
Has anyone else had this problem. I have an email out to my Sprint Business Rep asking for a replacement, but its too soon for a reply.
Click to expand...
Click to collapse
Well first, like yntf says:
yntf said:
把保护膜撕掉看看
Click to expand...
Click to collapse
"tear up the protective film to see"
Make sure that it isn't just a film over the case for shipping
If it is indeed a defect in the glass, please exchange it!
I don't recall seeing this problem around, so if your glass has bubbles it could be a bad egg
Kujila said:
Well first, like yntf says:
"tear up the protective film to see"
Make sure that it isn't just a film over the case for shipping
If it is indeed a defect in the glass, please exchange it!
I don't recall seeing this problem around, so if your glass has bubbles it could be a bad egg
Click to expand...
Click to collapse
Hmm. Yes. I believe the very first thing I did was remove the protective plastic on the screen. I had to remind grandma to do a similar thing when she needed to replace her old clock radio.
The point of the question was to see if this is a known issue with build quality. Anyway, I am headed to a corporate Sprint store on my lunch break to get a replacement.
Here's the big update.
I went into a Sprint corporate store earlier today and they immediately gave me a new Evo with a clean screen. Coincidently, a rep from HTC was visiting. He looked despairingly at the bubbly screen, said this is the first he's seen. Apparently my defective phone is going straight back to HTC Quality Control for review. I got a free HTC carabiner and wall charger/usb cable for my troubles.
So, I quickly and painlessly got a replacement phone and HTC is supposedly going to try and prevent similar bubbles in the future.
Mine was initially fine, but last night three of those bubbles appeared down the middle of the screen.
How has the new one held up?
I am going to replace mine later this week due to the "bubbles"
So far so good after almost 3 weeks.
Sent from my EVO using Tapatalk 2
I noticed yesterday small cracks appearing round the edges of the openings in the white back of my S3. I've emailed Samsung to see what they will do about it but thought i'd see if anyone has had issues like this. I dont take the cover off my phone very often and i'd say it's been off less than 10 times since i've owned it (July).
gooshy said:
I noticed yesterday small cracks appearing round the edges of the openings in the white back of my S3. I've emailed Samsung to see what they will do about it but thought i'd see if anyone has had issues like this. I dont take the cover off my phone very often and i'd say it's been off less than 10 times since i've owned it (July).
Click to expand...
Click to collapse
My brother's S3 had that and he barely removed it since he is using a case. Like once a month. It has been an issue since the beginning. You have to buy a new back cover if you can't live with that. Or a case.
Be aware these are some of the weakest parts of the case, if when removing the case you bend it back to far this may occurr. What is too far?, when that was
To open the case you should only pull it back ebnough to get your fingle nails under it and then pull it back and off without bending any of it, this is possible, i've had mine off numerous times this way with no damage at all.
New backs cost naff all though, just replace it fella.
Show iSheep why a removable back is so awesome... Get on ebay and buy a new one, they are really cheap (thank you plastic) then laugh at the iSheep you know who have to send it in for service when their precious chicken foil gets scratched.
delsus said:
Show iSheep why a removable back is so awesome... Get on ebay and buy a new one, they are really cheap (thank you plastic) then laugh at the iSheep you know who have to send it in for service when their precious chicken foil gets scratched.
Click to expand...
Click to collapse
nexus 4
respider said:
nexus 4
Click to expand...
Click to collapse
Busted.
Sent from my Galaxy Nexus using Tapatalk 2
respider said:
nexus 4
Click to expand...
Click to collapse
Offtopic, but wow!! That's a scary avatar
i take mine off all the time!!!! and i have NOOOO ISSUES
delsus said:
Show iSheep why a removable back is so awesome... Get on ebay and buy a new one, they are really cheap (thank you plastic) then laugh at the iSheep you know who have to send it in for service when their precious chicken foil gets scratched.
Click to expand...
Click to collapse
This ^^
Samsung will probably claim user damage and take no responsibility anyway so hit ebay and get a new one.
Take the chance and show the iSheep what customization is all about - I've even seen a carbon fibre one for less than $10. A regular plastic one is even cheaper and there are all kinds of covers, plenty to choose from.
I have a crack like that too. And the white around the Samsung letters have also started flaking off.
9000r said:
I have a crack like that too. And the white around the Samsung letters have also started flaking off.
Click to expand...
Click to collapse
Buy one from ebay, you can buy metal/poly-carbonate and other sexy backs, or a very cheap regular one.
my white:silly: iphone 3gs developed similar cracks all by its self , i think something is wrong with the quality cuz my 3 weeks old galaxy s3 doesnt have any yet hopefully not in the future
Thanks for the responses, but I think a lot of people are missing the point. The back case is not fit for purpose. Yes I could easily go onto eBay and buy a new one and there are loads on there to choose from. As for iSheep, I've owned 4 iPhones previously and if I had this issue with any of them whilst still in warranty, Apple would have replaced my handset with out much hassle.
If Samsung ever get back to my support query and suggest that the cracks are caused by myself i'll be really disappointed. People can complain all they want about Apple products but their customer service is second to none when devices are still in warranty.
Flame away......
Same problem with my back cover, and only one point I change battery twice a day I will regular basics since 3 month so I do expect some wear and tear
Sent from my GT-I9300 using Tapatalk 2
gooshy said:
Thanks for the responses, but I think a lot of people are missing the point. The back case is not fit for purpose. Yes I could easily go onto eBay and buy a new one and there are loads on there to choose from. As for iSheep, I've owned 4 iPhones previously and if I had this issue with any of them whilst still in warranty, Apple would have replaced my handset with out much hassle.
If Samsung ever get back to my support query and suggest that the cracks are caused by myself i'll be really disappointed. People can complain all they want about Apple products but their customer service is second to none when devices are still in warranty.
Flame away......
Click to expand...
Click to collapse
Actually, from someone who worked at an applecare call center, I will disagree. We were actually instructed to always try to make it the user's fault if possible. It's easier than one would think. That and gut customers saying they're only covered for 1 year when you actually have 2 under Europe's laws. Only when the customer insist A LOT and starts citing laws, were we allowed to escalate the call to a second tier operator who'll still try but most likely end up complying with the customer's request for that 2nd year.
I could go on forever with the **** they have us pull on the customers (some are real asshats that actually deserve though)
Not saying Samsung's any better, I actually don't know how Samsung's service is (hell, I'm actually not expecting it to be any better) but trust me, Apple is not there for the customer, that I know. If you experienced better with Apple, I'll actually be glad since I wasn't cool with their behavior by any means.
Let us know how it turns out please
I bent mine in half and all the paint fractured on it, thought they were really flexible, I guess not
I few months ago i posted a thread with this same issue...
well, a few weeks later, I managed to fix my problem with a "non-cientific" method... to say at least... but it worked for me, don't know why... I removed the back cover... plugged the usb cable on the phone and put the back cover back to the phone with the usb cable plugged in... checked to see if it was properly fitted ... and believe it or not.. the crack on back case was gone...
give it a try... maybe works for you too
Just opened my brand new S6 Edge from T-Mobile and the screen has about 6 small scratches and 1 decent scratch on the top left of the screen.
You can barely feel them with your finger but if you hold it on an angle you can seem them.
On the phone with T-Mobile to have them send me a replacement.
On a side not this phone is beautiful. The display is AMAZING!!
jimmydigital00 said:
Just opened my brand new S6 Edge from T-Mobile and the screen has about 6 small scratches and 1 decent scratch on the top left of the screen.
You can barely feel them with your finger but if you hold it on an angle you can seem them.
On the phone with T-Mobile to have them send me a replacement.
On a side not this phone is beautiful. The display is AMAZING!!
Click to expand...
Click to collapse
Pictures or it didn't happen
Brava27 said:
Pictures or it didn't happen
Click to expand...
Click to collapse
Could you be any more nerdy???
I don't have time to take pictures and was just putting this out there to warn people to look closely at their screen.
The 6 or so little scratches I found are very light but absolutely there.
T-Mobile is overnighting me a replacement.
For the record it was a S6 Edge in black 32GB
I just checked my black 128gb one and it has a perfect screen,
jimmydigital00 said:
Could you be any more nerdy???
I don't have time to take pictures and was just putting this out there to warn people to look closely at their screen.
The 6 or so little scratches I found are very light but absolutely there.
T-Mobile is overnighting me a replacement.
For the record it was a S6 Edge in black 32GB
Click to expand...
Click to collapse
Why would you post something without any proof?
Brava27 said:
Why would you post something without any proof?
Click to expand...
Click to collapse
Proof!!!
Why the eff would I need to have proof? You do not make any sense. Stop posting your nerdisms. HAHA
Just letting people know to check their screens under a bright light to make sure there are no scratches.
My phone does.
Even if I wanted to take a picture it would be hard to capture anyway. They are very fine small scratches.
jimmydigital00 said:
Could you be any more nerdy???
I don't have time to take pictures and was just putting this out there to warn people to look closely at their screen.
The 6 or so little scratches I found are very light but absolutely there.
T-Mobile is overnighting me a replacement.
For the record it was a S6 Edge in black 32GB
Click to expand...
Click to collapse
jimmydigital00 said:
Proof!!!
Why the eff would I need to have proof? You do not make any sense. Stop posting your nerdisms. HAHA
Just letting people know to check their screens under a bright light to make sure there are no scratches.
My phone does.
Even if I wanted to take a picture it would be hard to capture anyway. They are very fine small scratches.
Click to expand...
Click to collapse
You do not belong on XDA, please leave.
Yup.. Pics, or it never happened
Sent from my D6503 using XDA Free mobile app
Why is it so hard to believe his phone arrived with a few scratches? Every company has a few defects slip through QC.
I'm not trying to light a match here because I am a new member, is it really xda's thing to asuume everything negative posted without pictures means there lying.
Maybe I'm old, (I am) but I always thought forums were about a community for help and support and a way for people with like minded interests to come together. If that's the case I imagine I should just stay a lurker taking advantage of the developers Roms and not offering any input or help to others.
Bit of a sad world we live In if this is how we now define a community.
Guess I just still live in a different time.
I believe. I've had the same issue with Samsung and Other companies in the past. Just one of those things that can happen during assembly. Good thing is that they will replace it because it's a manufacturer defect.
Anyway thanks for the heads up. Good to know to look for this when I go get mine on the 10th.
Sent from my iPhone using Tapatalk
Brava27 said:
You do not belong on XDA, please leave.
Click to expand...
Click to collapse
and dumbass comments like that are the reason so folks have actually left, or are afraid to post useful info... because they are ridiculed by those who have nothing better to do.
Core618 said:
and dumbass comments like that are the reason so folks have actually left, or are afraid to post useful info... because they are ridiculed by those who have nothing better to do.
Click to expand...
Click to collapse
If you actually followed the conversation, you would see that the member threw insults at me for no apparent reason. So I guess if you believe that is allowed and permitted, then by all means....
My replacement is scratched up as well.. wtf
Same problem here. About half a dozen small hairline scratches in mine (128GB black). Not a huge deal, but I'm paying almost a grand for this phone, so I want it to be perfect.
Got a replacement coming, so hopefully it's alright. If not, I may just exchange it for the normal S6. Might be a manufacturing problem with the curved screen.
There is another thread in the general section with several people reporting the same problem. Not sure if samsung or tmobile is to blame but it is clearly a problem.
My phone actually had scratches on the back and light bleed by the bottom left corner. Im on the phone with tmobile but they are telling me the system wont recognize my phone's imei, possibly due to the phone not being officially released yet. They want me to order a new phone and return this one, and I will be credited. Wtf how are you guys getting phones overnighted? I reported the damage one the 2nd full day and according to the rep there is a three day grace period for damaged or defective goods.
lpforte said:
My phone actually had scratches on the back and light bleed by the bottom left corner. Im on the phone with tmobile but they are telling me the system wont recognize my phone's imei, possibly due to the phone not being officially released yet. They want me to order a new phone and return this one, and I will be credited. Wtf how are you guys getting phones overnighted? I reported the damage one the 2nd full day and according to the rep there is a three day grace period for damaged or defective goods.
Click to expand...
Click to collapse
I wouldnt accept that answer I called T-Mobile and they ordered a new one and shipped it overnight for free. They tried to charge me for shipping and I said no way.
jimmydigital00 said:
I wouldnt accept that answer I called T-Mobile and they ordered a new one and shipped it overnight for free. They tried to charge me for shipping and I said no way.
Click to expand...
Click to collapse
Too late. I was just so frustrated that I followed their instructions. I ordered one with next day shipping and was told my original order would be completely refunded, including shipping costs. So it will be a wash in the end, but I probably won't get the new phone until tomorrow and I am not sending this one back until I get the other one.
I will say that my phone came with a small scratch by the multitasking button but at this point I don't care. I was mad at first but I hate calling to complain.
My 32GB black one came yesterday (4/2) with overnight shipping and it had a couple of scratches on the screen and top bezel. Not deep enough to affect viewing on the display but noticeable when the screen is off and you see the phone in certain angles under lights.
Like the previous poster mentioned, the scratches are not all in one direction or in a pattern. Mine happen to go diagonally on different parts of the phone. I am guessing it is because the plastic front and back glass protector it ships in is not fully attached to the phone. It's like a plastic sleeve with a open top and bottom so the phone has a little room to slide around against the plastic as the box is thrown around delivery trucks. Mine came in a shipping envelope instead of a box so even the box with the phone in it had room to move around as it went through UPS.
These initial scratches are not a deal breaker for me for now though. The more concerning part is that it appears there has been no improvement in terms of anti-scratching/Mohs scale with Gorilla Glass 4. So my concern is how the phone will hold up over time without a screen protector if it was scratched so easily before I even got it.