Just got my Rezound on Monday. It's my first HTC phone, and overall I love it... except for one problem.
When listening to music from the phone or Pandora radio, I notice a high pitched whine noise under the audio. It fluctuates between whining/buzzing/squealing and sounds like some kind of electrical interference. It's most noticeable during classical music or a quiet part of a song, or when switching MP3s/radio songs. The noise continues for about 2-4 seconds after stopping/pausing the song before it goes completely silent. It's bad enough that I've been getting headaches from it. I've tried multiple pairs of headphones and also toggling the Beats audio enhancement with no luck.
I saw a few threads where the Bionic had a similar problem. Anyone else experience this whining when listening to music through the 3.5mm jack on headphones or passing it through your car stereo?
Edit: I've now noticed that I can hear this noise even while the volume is muted, as long as some sort of audio is playing (MP3 from library or Pandora for example).
Yeah a bunch of us have it. It sounds like CPU noises and processing noises. Could be por shielding. I don't notice it that bad, and I've got reallllyy good ears (musician, too lol) and it doesn't bug me too much. But yeah, I can confirm its there. There's a thread on phandroid forums about it.
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Phew, I'm not crazy. I'm not a musician, but I guess I have really sensitive ears for it to bother me so much. It's especially obnoxious when hooked up through the car, since the whining doesn't seem to increase in loudness with the volume level, but the car volume DOES increase it.
A lot of people are reporting that the Bionic issue is/will be patched out. I contacted HTC but haven't heard back yet. I'm really hoping something can be done. My 2 year old OG Droid played audio without a hitch. : /
jayochs said:
Yeah a bunch of us have it. It sounds like CPU noises and processing noises. Could be por shielding. I don't notice it that bad, and I've got reallllyy good ears (musician, too lol) and it doesn't bug me too much. But yeah, I can confirm its there. There's a thread on phandroid forums about it.
Sent from my ADR6425LVW using XDA App
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Oh man... I just ordered my Rezound this morning!
I hope it doesn't bother me.
if i can (and get super un-lazy, cuz i'm pretty lazy....) i'll record the noise from the earbuds into some of my sensitive recording mics to see if it picks it up to see if its the same noise. however, like i said, it doesn't bother me at all lol
shatteredhalo0 said:
Just got my Rezound on Monday. It's my first HTC phone, and overall I love it... except for one problem.
When listening to music from the phone or Pandora radio, I notice a high pitched whine noise under the audio. It fluctuates between whining/buzzing/squealing and sounds like some kind of electrical interference. It's most noticeable during classical music or a quiet part of a song, or when switching MP3s/radio songs. The noise continues for about 2-4 seconds after stopping/pausing the song before it goes completely silent. It's bad enough that I've been getting headaches from it. I've tried multiple pairs of headphones and also toggling the Beats audio enhancement with no luck.
I saw a few threads where the Bionic had a similar problem. Anyone else experience this whining when listening to music through the 3.5mm jack on headphones or passing it through your car stereo?
Edit: I've now noticed that I can hear this noise even while the volume is muted, as long as some sort of audio is playing (MP3 from library or Pandora for example).
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I've noticed the same background whining sound on two different Rezound units when playing music through earbuds. I haven't tried my Motorola Stereo Bluetooth headphones to see if I can hear it through those yet.
The Beats sound quality is good, but this background interfaces is killing it for me. At this point the Audio from the Droid Bionic sounds better when using the different EQ settings.
Pretty inexcusable for an audio focused phone.
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Yeah they all do it though. My incredible does it. Maybe its interference with the radio or the CPU.
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jayochs said:
Yeah they all do it though. My incredible does it. Maybe its interference with the radio or the CPU.
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I may be a lucky one but I get no background noise at all. That is with the included earbuds, Sony low end headphones, and through my aux in the car.
Now having said that I was initially getting some background noise in the car but changed the car charger and the noise went away. That was not a whine but more like static.
NilsP said:
I may be a lucky one but I get no background noise at all. That is with the included earbuds, Sony low end headphones, and through my aux in the car.
Now having said that I was initially getting some background noise in the car but changed the car charger and the noise went away. That was not a whine but more like static.
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Which charger does not produce the noise? I'm getting worried about this noise. I'm switching carriers for this phone so I'm not sure what I'll do if it really bothers me. Mine arrives Tuesday and that's the day I'm driving 2.5 hours to Mom's house for Thanksgiving so I'll get a nice long chance to test it out in my car.
feralicious said:
Which charger does not produce the noise? I'm getting worried about this noise. I'm switching carriers for this phone so I'm not sure what I'll do if it really bothers me. Mine arrives Tuesday and that's the day I'm driving 2.5 hours to Mom's house for Thanksgiving so I'll get a nice long chance to test it out in my car.
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Belkin mini 5v 1a for lighter and usb
I tried two different brands of wired earbuds and a regular wired over-the-ear headphones and can hear the background whining sound with all of them. It doesn't matter if I'm using the default music player, Google Music, WinMap (or 3rd party player), I can also hear it when streaming YouTube videos.
But if I use my Motorola HT820 Stereo Bluetooth headphones, there is no whining sound, just a small background "hiss" that the Motorola HT820 always has done.
So it seems the background whining problem with the Rezound has more to due with using the 3.5mm headset jack for listening to music, as I don't hear it when using Stereo Bluetooth headphones.
Maybe someone else with Bluetooth Stereo headphones can double-check?
FAUguy said:
I tried two different brands of wired earbuds and a regular wired over-the-ear headphones and can hear the background whining sound with all of them. It doesn't matter if I'm using the default music player, Google Music, WinMap (or 3rd party player), I can also hear it when streaming YouTube videos.
But if I use my Motorola HT820 Stereo Bluetooth headphones, there is no whining sound, just a small background "hiss" that the Motorola HT820 always has done.
So it seems the background whining problem with the Rezound has more to due with using the 3.5mm headset jack for listening to music, as I don't hear it when using Stereo Bluetooth headphones.
Maybe someone else with Bluetooth Stereo headphones can double-check?
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I would be curious if someone else could try this as well. In a response to my ticket regarding this HTC support suggested I try a bluetooth headset, I dont have one and they told me to go to the store and ask to try one. I dont plan on doing that but would be interesting if someone has one laying around already to try and confirm.
I tried removing my back cover and listening as well at their suggestion and that seems to take care of it as well so it may be an antennae issue.
I put the cover back on but have 4g off today to save some battery life and havent heard it yet while listening to music on my device, so it may even be the 4g signal interfering if someone else would like to try that as well.
my 4g is off and i hear the noise, so it's not the 4g radio
I notice it only when the music player is not playing any audio. When beats kicks in, the noise seems to go away.
Like when an album is done and the player has nothing to do, when the phone is connected to my truck stereo, I hear noise that changes in pitch with the RPMs.
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I notice that on my GPS when I use Bluetooth through my stereo speakers...my Garmin GPS puts out a radio signal and u set the car to that frequency so u hear stuff through your speakers...I hear my.rpm changes in that lol
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Some of what you guys are describing, the stuff with car chargers, has to do with a ground loop. http://www.epanorama.net/documents/groundloop/index.html
Some of it sounds like poor shielding. This is the noise you hear when you have earphones plugged in and no audio is playing. The audio jack/circuitry on this phone is probably very poorly shielded as all of them probably are nowadays. A lot of this noise gets drowned out with louder music, which is might be what happens when Beats is on.
I would love to know objectively if this were better or worse than other phones but no one ever tests these things and I'm not gonna hold my breath for a phone that touts a real headphone amp, DAC, and superior signal to noise ratios, or anything a music lover (not just hip-hop) might care about.
The easiest way I've found to get around most of this is to use Bluetooth audio. It doesn't sound great by any stretch, but it has less noise than most jacks and doesn't have the ground loop issue.
All I know is there was no noise at all with my Incredible.
I was listening to sections of John Lennon's Rolling Stone Interview (recorded shortly after the breakup of the Beatles) via the YouTube app on my Rezound today. The noise would start right after one segment would end, and stop as soon as I selected the next one.
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yep
i hear it when I am using the ibeats headset on calls, it is very annoying. However it only happens if I have the audio all the way up, after putting it down two times it goes away.
I tried a suggestion of turning on the Airplane Mode to kill data while using the music player, and I can still hear the backgtound whining interference sound. Even with a song playing, and turning the music volume all the way down to mute, I can still hear it in the background. But once I pause the song, the whinging stops a few seconds later. This happens while using any brand of wiered earbuds or headphones, not just the red ones that come included.
The only time I don't hear it on the Rezound is when using Bluetooth Stereo headphones.
Since I also just got the Droid Razr, I tried music playback on it, and it doesn't have any backgroud interference sounds, though the actual music quality still sounds better on the Rezound. Hopefully its an issue that can be resolved with a future software upgrade, but it might be a hardware issue that can't be fixed.
I got the One yesterday, and it's a great phone, *but*:
even if I have headphones plugged in, ringtones, text tones, and other such noises always output through the speakers. Not really any more to say. I've gone through all the settings I could think of, but regardless of what I choose, it always outputs through the speakers until I answer. When I answer the call, noise goes through the headphones as it should.
FWIW, I had this problem with my TMobile Sidekick as well.
Hi guys,
I need your advice here. I love the music capability of the v10. So my headphones is plugged in the phone all the time while listening to music. However, I noticed that 30% of the time when I receive/make phone calls the mic would just stop working. If I unplug my headphone and replug it back, about 50% of the time it will work again. The other 50% the phone call would end when I unplug my headphones. During all these scenarios the mic would work under speaker mode.
Is this a software issue?? Coz the mic obviously work flawlessly when the phone is unplugged or when it's on speaker mode. Would reboot the phone solve this problem or should I send this unit back to lg??
Thanks in advanced for your help!
I'm having the exact same problem you are. This happened to me once before and it just sort of fixed itself after a while. Do you see a weird little headphone chord icon at the top of your screen? If you do, it means that your phone thinks that a headset is plugged in when it's not, thus not allowing sound - such as music - to output from your external speaker. Mine doesn't even play music through headphones or allow me to hear anyone while making calls if I don't use speaker phone - the person I'm calling can't even hear me.
This is such a faulty issue - and a rarely known or talked about one at best. I'd take it up to your local carrier store and see what they say.
Mic prpblem even without headphone plug-in.
JBlake93 said:
I'm having the exact same problem you are. This happened to me once before and it just sort of fixed itself after a while. Do you see a weird little headphone chord icon at the top of your screen? If you do, it means that your phone thinks that a headset is plugged in when it's not, thus not allowing sound - such as music - to output from your external speaker. Mine doesn't even play music through headphones or allow me to hear anyone while making calls if I don't use speaker phone - the person I'm calling can't even hear me.
This is such a faulty issue - and a rarely known or talked about one at best. I'd take it up to your local carrier store and see what they say.
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Thanks for the reply. I think I will contact LG. However, today I hada mic problem without pluggingin my headphones
Now I know the phone's mic works ~80% of the time. When it works, it works flawlessly. So, do you guys think this might be a software problem??
I posted this on Reddit, but I think I might get better traction here.
I just picked up an LG v10 and when I got home, I did a factory reset.
I loaded up Google Play Music and plugged in some headphones. Things sounded fine... until I enabled the 32bit DAC (Hi-Fi). I almost blew an eardrum. It was static, nasty distorted sound and crackling. As soon as I disabled the DAC, it went away.
I tried 3 different pairs of headphones (Sennheiser Momenum On-ear, Fostex T50RP and ATH M50x) all with the same results. I began texting the seller to work it out when the next track started and things were fine!
I toggled the Hi-Fi on and off several times and things were good. Next track, a little crackle, then fine. I get a bit of crackle on track switches. I jiggled the headphone jack and it skipped to the next track, the gave the nasty crackling again. Pause, then play.. burst of static then fine.
I am pulling the battery now... same result. I am going to make sure i have all current updates, then do a factory reset. But need help identifying the problem. turning the headphone plug results in no static.
I have tried GPM, the stock LG music app, Poweramp Alpha, and all of them exhibit the same results.
Here is a link of the audio. I warn you now, TURN DOWN THE VOLUME!
I recorded without the DAC on, then on. I then tried to turn the volume down, then turn the DAC back on.
https://drive.google.com/open?id=0B0gDQkKt5U_MUTRDYWVtbjNZY28
Thanks for any help anyone can give.
I hear an occasional click click noise, not interference like you got, but it's not something constant, so it did not bother me. I believe you should consult your warranty. Anything that is mass produced will have duds from time to time. there is nothing you can do about it.