I've already tried changing the codecs (http://forum.xda-developers.com/showthread.php?t=1194947&highlight=voice+quality) and am just shy of taking a triangle file to the mic opening on my case.. (or exchanging the phone at Sprint)...
So.. My question is.. Has anyone who has had bad call quality with the stock ROM, then rooted their phones and flashed new ROMs have any issues with call quality with the new ROMs?
I'm avoiding taking my phone back as it is a magnificent piece of hardware, however my wife is ready to do it for me if I can't get the call quality improved.
wbchristmas said:
I've already tried changing the codecs (http://forum.xda-developers.com/showthread.php?t=1194947&highlight=voice+quality) and am just shy of taking a triangle file to the mic opening on my case.. (or exchanging the phone at Sprint)...
So.. My question is.. Has anyone who has had bad call quality with the stock ROM, then rooted their phones and flashed new ROMs have any issues with call quality with the new ROMs?
I'm avoiding taking my phone back as it is a magnificent piece of hardware, however my wife is ready to do it for me if I can't get the call quality improved.
Click to expand...
Click to collapse
I feel your pain! I took my 3VO back within the 30 days because of the "muffled mic" problem. My favorite tech gave me a brand new one, no questions asked. But, I still have my husband complaining, as well as some friends. I haven't tried changing the codecs, though. I did root my phone and install TWRP recovery. I haven't flashed a ROM, yet, though. So I can't tell you if a custom ROM will work. I am going to try the triangle file, though. Probably today. I had thought part of the problem was my case, which is the Best Buy Platinum. It's made by Seidio. But, taking it off makes no difference. So, I will try filing the back of my Evo. I will report back. I'm also going to choose and flash a ROM this weekend. I was just waiting for a chance to get a Class 10 16GB sdcard from my local Microcenter. I'm just hoping it's a REAL Class 10...
I guess you can try exchanging your 3VO. Just letting you know I had the same problem with the second one.
My husband says he has no problem hearing me from my 3d, but he always sounds muffled when we talk. I'm going to root his 3d this weekend and probably file the mic hole. I've done both of those things to mine already. Nobody complains about my voice quality -- before or after root -- but his is horrible.
smarcin said:
I feel your pain! I took my 3VO back within the 30 days because of the "muffled mic" problem. My favorite tech gave me a brand new one, no questions asked. But, I still have my husband complaining, as well as some friends. I haven't tried changing the codecs, though. I did root my phone and install TWRP recovery. I haven't flashed a ROM, yet, though. So I can't tell you if a custom ROM will work. I am going to try the triangle file, though. Probably today. I had thought part of the problem was my case, which is the Best Buy Platinum. It's made by Seidio. But, taking it off makes no difference. So, I will try filing the back of my Evo. I will report back. I'm also going to choose and flash a ROM this weekend. I was just waiting for a chance to get a Class 10 16GB sdcard from my local Microcenter. I'm just hoping it's a REAL Class 10...
I guess you can try exchanging your 3VO. Just letting you know I had the same problem with the second one.
Click to expand...
Click to collapse
Hmm.. Well, I guess it won't help to exchange it then.. Sucks because I use it for business as well and my clients that are located in Colorado had made a comment about it.
Maybe filing open the mic hole and/or flashing a ROM will do the trick (or any combination thereof)
meatgel said:
My husband says he has no problem hearing me from my 3d, but he always sounds muffled when we talk. I'm going to root his 3d this weekend and probably file the mic hole. I've done both of those things to mine already. Nobody complains about my voice quality -- before or after root -- but his is horrible.
Click to expand...
Click to collapse
Just wondering if you file the mic hole and if it helped? I changed the codecs, but that didn't do anything for me. I've tried taking off the back of my phone, but that doesn't seem to help the muffled mic issue for me. So, I figure if taking off the back won't help, filing the hole won't either. Might be time to talk to my Sprint tech friend...
Can you keep us posted?
Sent from my PG86100 using Tapatalk
Along with changing the codecs did you also try the volume adjustment threw qpst?? Also if you decide to try the mod check out volume + "plus" ver.1.7. Imo it works great.
Locked & Loaded
"" Shooter on Deck""
My wife and I both have the same problem. I have tried everything. I wish there was a mic gain app
Sent from my PG86100 using Tapatalk
shockwaveaz said:
My wife and I both have the same problem. I have tried everything. I wish there was a mic gain app
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Same here.. It's frustrating. Is it possible that it could be kernel related? Anyone?
i'm tots having this issues too, it's killin me, I talk to my girls and they tell me i sound muffled, im tired of it, but if taking it back won't help i guess i have to deal!!!!
laie1472 said:
Along with changing the codecs did you also try the volume adjustment threw qpst?? Also if you decide to try the mod check out volume + "plus" ver.1.7. Imo it works great.
Locked & Loaded
"" Shooter on Deck""
Click to expand...
Click to collapse
What settings did you use with Volume+? I tried it, but didn't hear any difference. I'm wondering if HTC used more than one brand of mic in our 3VOs? We know they used at least 2 different screens. Maybe one mic has higher gain and the kernel is set so that the mic in our phones is squelched? I asked my Sprint tech friend if HTC might address the problem with an update, but he said HTC would have to see it as a problem. Apparently not very many people have complained, at least not to Sprint. Sorry for the long, rambling post.
I tried some tests today. It makes no difference if I'm holding my phone, I'm still muffled. If I plug in my wired headset, my voice is much louder. If I used a voice recorder application, rather than make a call, my voice is louder too. Of course the voice recorder application might have the gain turned up in case you're trying to record something that is not right by the mic.
Easy fix. Hold your phone correctly
Sent from my PG86100 using Tapatalk
EricSS619 said:
Easy fix. Hold your phone correctly
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
At first I was mad that you suggested this. But, I tried holding my phone vertically in front of my mouth, with the mic right in front of my mouth. Voila! The other person can actually hear me. Now to figure out how I can hold it so I can hear them, as well. Normally I hold my phone where the speaker is loudest for my ear and angle it towards my mouth, so the mic is near it. Too bad the modification to file out the hole on the back of the phone near the mic doesn't seem to help...
Related
Hey guys,
I was wondering if anyone has experienced this? When I use headphones I get the white noise/hissing. I've used three sets of head phones on the Eris and still get the white noise/hissing.
I've then gone on to use the headphones in three other devices (ipod, computer, blackberry) and no white noise/hissing. It's really annoying.
Is this something that I can have Verizon swap out for me?
Still nothing?
its a ghost
but actually it's probably an issue with the headphones compatibility with your Eris. I don't know.
Yeah, I thought that too. So I tried mono head phones, stereo, noise cancelling and any other kind I could get my hands on.
sorry wrong post
tazzpatriot said:
just wondering if anyone looked into the audio csv files in the ect folder ? if u open it , it says sprint hero, not sure if thats an issue or not ,
Click to expand...
Click to collapse
Haven't done that, but I'm not a programmer, so outside of seeing them there, I can't do anything. It'd be great if someone could check that out.
nesgodawg said:
Haven't done that, but I'm not a programmer, so outside of seeing them there, I can't do anything. It'd be great if someone could check that out.
Click to expand...
Click to collapse
im not haven any issue i was just tryin to point that out ,if it s the problem all u need to do is switch them out
Oh I got it.
I don't see any Sprint files in the etc folder.
Just a quick update:
Appears this is a known issue with the phone and they are shipping out "Warranty Replacement" today.
nesgodawg said:
Just a quick update:
Appears this is a known issue with the phone and they are shipping out "Warranty Replacement" today.
Click to expand...
Click to collapse
It is a known issue, but as far as I know there is no fix for it. I've gotten it on both of the phones I have had.
nindoja said:
It is a known issue, but as far as I know there is no fix for it. I've gotten it on both of the phones I have had.
Click to expand...
Click to collapse
That really sucks! Hopefully the new one doesn't have the issue.
Though I'm hoping that I can go through three and they just send me an Incredible or Droid X.
My external speaker started sounding clangy last week. Got my replacement phone yesterday and it was clangy too. I'm sending it back, it had a 1.49 s-on hboot anyway. And we know how hard those are to root!
Anyway, the tech at vzw said my clangy speaker would be fixed in a "soon to be released" software update. We'll see.....
Good luck with the replacement phone.
Yeah, my external speaker is losing some sound quality too. It's very soft even though the volume is all the way up.
New phone is in Memphis, should be in Seattle by Tuesday.
Let me know if your new phone goes bad too.
My replacement was bad out of the box. It is a "certified like new replacement."
I'm sending it back and keeping my rooted Eris, bad speaker and all.
Also, another interesting thing is that, for me, the problem is worse when I'm plugged into external power (particularly a DC input from a car charger).
Now that is weird. I haven't tried not connected to the power chord.
Sent from my Eris using XDA App
Okay, tried with it unplugged and I still get that annoying noise. So I'm glad I got the replacement. haha
First, I love my 3vo, not getting sg2 or anything else silly but I was wondering if anyone else has had their callers constantly complain that they couldn't hear them if they were on speakerphone.
Cheers!
Could you please rephrase the question?I wan't to help but your question isn't very clear.
no, people can hear me just fine when I'm on speakerphone.
now on the other hand, I have a heck of a time hearing them, need some volume hack action to get my speaker volume up to par.
Marc79SLC said:
First, I love my 3vo, not getting sg2 or anything else silly but I was wondering if anyone else has had their callers constantly complain that they couldn't hear them if they were on speakerphone.
Cheers!
Click to expand...
Click to collapse
Maybe, I dunno...I can't hear them when it's on speakerphone.
daneurysm said:
Maybe, I dunno...I can't hear them when it's on speakerphone.
Click to expand...
Click to collapse
Dan,have you downloaded Equalizer from the market place and jacked up the audio? I have and my back speaker is a lot louder than stock..Too loud and the speaker quality is horrible but you can boost it with that app.
BrianBaker said:
Dan,have you downloaded Equalizer from the market place and jacked up the audio? I have and my back speaker is a lot louder than stock..Too loud and the speaker quality is horrible but you can boost it with that app.
Click to expand...
Click to collapse
Thanks for the tip, but, this puppy will be on it's way back home once my 4G charges back up. There were just too many irritating 'little things' wrong. The lack of a clear plan for root/s-off from HTC just made it unbearable. While the EQ app would help that one minor annoyance there are far too many other things that might be correctable with software--who knows. These were all things my 4G did perfectly.
No we're going to get people hating on those telling how they returned their phone, and then threads about everybody that returned their phone and then threads about people who hate threads about people who returned their phone even though previously they would all post threads saying "so just return your phone", hating on people who posted about returning their phone.
Nvrmind, I'll just start a new thread about it...lol
daneurysm said:
Thanks for the tip, but, this puppy will be on it's way back home once my 4G charges back up. There were just too many irritating 'little things' wrong. The lack of a clear plan for root/s-off from HTC just made it unbearable. While the EQ app would help that one minor annoyance there are far too many other things that might be correctable with software--who knows. These were all things my 4G did perfectly.
No we're going to get people hating on those telling how they returned their phone, and then threads about everybody that returned their phone and then threads about people who hate threads about people who returned their phone even though previously they would all post threads saying "so just return your phone", hating on people who posted about returning their phone.
Nvrmind, I'll just start a new thread about it...lol
Click to expand...
Click to collapse
Hey man its your money and your phone..Do what you think is best for your purchase..Just spreading the tip out there that there is a way to easily boost the audio..I was actually going to return it for that very reason(back speaker too low) But that App(equalizer) did the trick.
It still sucks when it comes to playing music but for movie audio,voice mails and speaker phone its an A+..Wish I had the Evo 4G speaker but I also wish my Evo 4G took 3D Pictures and video..So screw the music,i'll just wear head phones.
Enjoy what ever phone you go to man,have a nice night.
BrianBaker said:
Hey man its your money and your phone..Do what you think is best for your purchase..Just spreading the tip out there that there is a way to easily boost the audio..I was actually going to return it for that very reason(back speaker too low) But that App(equalizer) did the trick.
It still sucks when it comes to playing music but for movie audio,voice mails and speaker phone its an A+..Wish I had the Evo 4G speaker but I also wish my Evo 4G took 3D Pictures and video..So screw the music,i'll just wear head phones.
Enjoy what ever phone you go to man,have a nice night.
Click to expand...
Click to collapse
Thanks man, I appreciate the civility. That's becoming increasingly rare around here these days.
So, yeah, I brought it back. It wasn't easy. That screen had gorgeous resolution and accurate color...and I have anticipated this phone for months, chomping at the bit the whole way...but the weak signal finally put me over the tipping point today after losing a few work calls and not being able to get on XDA in the bathroom at work...that in addition to the completely wacky camera antics (2-3 second to snap a pic, green hue on flash, even worse low-light performance), aforementioned low speaker, irritating 16:9 aspect ratio (narrow portrait), some apps not behaving smooth (launchpro!??)...and a slew of even smaller and irritating things.
If they fix the radio via an update and this thing gets unlocked in a reasonable amount of time I'll be back. I think I've had my heart broken by HTC though...I'll probably wait for the SGS2 to be announced and get the NS4G once we get within 30 days of release. The NS4G radio tested nearly the same as my 4G, the 3D didn't fare nearly as well...and since my office at work and my apartment are both in fringe areas where on my 4G I can routinely pull over 1mbps (sometimes 1.5-1.7ish) but are all over the low-end of the map on the 3D--if I can even get a signal--I think it's safe to say that samsung's sucky 3G radios are at the very least marginally better than the 3D's...perhaps even more than that.
Thanks again.
Hi all,
I've owned the note since day 1. I've had it replaced because of a charger issue and horrible battery. This new one is a keeper.
However, I just noticed this issue which I don't know if it is normal or what.
When you plug an earphone/headphones to the note, not all sounds are routed to the earphones/headset.
A few examples are, when I'm plugged in then somebody text, call, lock/unlock screen, etc it will sound off both the speaker of the note and the earphones.
It will only exclusively play sound to the earphones when watching videos like in MX player, Doubletwist, watching flash videos in the browser, etc. If it is notifications, it plays on both.
Of course when your on silent mode, you won't hear ringing from the earphones (just beeps).
I actually rooted it (mashi method only using system level root) and I used Titanium backup to freeze some pre-installed apps. Could that be it?
Is this normal behavior?
Thanks
Sorry for the early bump but is anyone having this issue?
This is my 14th day and according to Best Buy I only have 14-days to return it or exchange it. Even though they recently change it to 30 days .. for some reason I'm not covered with the 30 days return policy. I only have 1 1/2 hours before Best Buy closes tonight.
Thanks.
EDIT: I've used iPhone earphones (with mic), Sony Headphones, I've used 3 other earphones .. they all display the same image.
Just try this to be easier. Plug an earphone to your Note .. then call it. If it rings from the speakers while the earphones are connected, that's what I'm talking about. Could anyone please try this .. please.
Just tried your test. Mine does the same thing. Rings both the earphones and external speaker.
I also have the same issue you noted where I get notification sounds on the external speaker. This happens, for example, when playing music. It's even more annoying because it doesn't play it through both, it ONLY plays the notification sound through the external, so if you're listening to earbuds with noise cancelling, you don't even hear it, you just hear a break in the sound.
For better or worse, I believe this is normal operation for these phones with this revision of software. I'm not sure if samsung and/or AT&T do incremental updates to fix little bugs like this? I'm new to android, so I don't know for sure, but I believe that we are pretty much on our own for having this sort of thing fixed. An update *might* eventually fix it (ie the infamous ICS update that we don't know when AT&T will actually get out to us), but until then, my understanding is that we just have to hope that a dev will try to address it. This is versus apple, where updates come out pretty frequently, and a bug this major would certainly be addressed very quickly.
That is just sad. Now I have to put it in silent mode even when earphones are plugged in
I hope Samsung fixes this.
That's stupid. I haven't seen any other reports of this. You have stock ATT ROM, right? Did you call ATT to ask them about it? Could be a "feature" of the Note.
Sad but true. Mine does the same thing. Hadn't noticed it because I haven't used headphones with it yet.
I wonder if this is the reason they didn't put a pair of earbuds in the box like they do with most of their other phones.
just an update. I went to best buy just now and they have 4 samples on the floor. I tried it it on all phones and it works fine. Mine was the only phone having this issue. so I called a rep and showed it to him and he said to bring the receipt tomorrow for replacement. wow this will be my 3rd phone replacement (1St one was a charger issue). and yes i have used stock. I used it on rooted,even saurom. all displays the issue.
talk about bad luck
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Same here
keplenk said:
Hi all,
I've owned the note since day 1. I've had it replaced because of a charger issue and horrible battery. This new one is a keeper.
However, I just noticed this issue which I don't know if it is normal or what.
When you plug an earphone/headphones to the note, not all sounds are routed to the earphones/headset.
A few examples are, when I'm plugged in then somebody text, call, lock/unlock screen, etc it will sound off both the speaker of the note and the earphones.
It will only exclusively play sound to the earphones when watching videos like in MX player, Doubletwist, watching flash videos in the browser, etc. If it is notifications, it plays on both.
Of course when your on silent mode, you won't hear ringing from the earphones (just beeps).
I actually rooted it (mashi method only using system level root) and I used Titanium backup to freeze some pre-installed apps. Could that be it?
Is this normal behavior?
Thanks
Click to expand...
Click to collapse
I'm having the same problem. I am completely stock never rooted, overclocked or removed/froze any apps.. Funny thing I'm also on my second Note already first one because my keyboard wasn't working.. Anyone else having this issue with headphones?
If you do get a new replacement, please post back here once you've set it up and let us know if it does or does not still have this issue. I find it kind of hard to believe that this type of issue would be one that varies from phone to phone. Seems like a hardware or software bug that should be consistent from phone to phone. If it is different, it seems far more likely that there is some setting or application that some of us have changed (or not changed) that is causing the difference.
I thought I had a "good one" so far, and to be honest, reading about a lot of the other problems that people have (that I don't), I'm kind of scared to go get a new one, as I feel as though I might be trading this issue for a different one (or spending a lot of time trading phones in and out).
Update
So I just got off the phone with AT&T and they ran me through the whole factory reset bs and of course that didn't fix the problem.. But the strange thing is that the guy I spoke to said that my phone needed a software update and that I would get it in the next 24 to 48hrs. I'm attaching a screen shot of my about phone because I didn't know that this phone had a software update available. I took this screen shot soon as I hung up the phone with AT&T. I will report back on Wednesday when they said they would call me back to see if the phone is working correctly.. Let me know if you're running different software than me?? (if you don't mind)
ill post an update tomorrow. I wont leave until I got a good one.
again for those who are curious and check if it happens to your phone.
1) make sure it is not on silent mode
2) connect an earphone/headphone to the note
3) call the phone
if it rings out loud. welcome to the club
Sent from my SAMSUNG-SGH-I717 using Tapatalk
pretty sure this is normal
twinriches said:
So I just got off the phone with AT&T and they ran me through the whole factory reset bs and of course that didn't fix the problem.. But the strange thing is that the guy I spoke to said that my phone needed a software update and that I would get it in the next 24 to 48hrs. I'm attaching a screen shot of my about phone because I didn't know that this phone had a software update available. I took this screen shot soon as I hung up the phone with AT&T. I will report back on Wednesday when they said they would call me back to see if the phone is working correctly.. Let me know if you're running different software than me?? (if you don't mind)
Click to expand...
Click to collapse
I have the same software? Hmm i wonder if only yur getting the update or is everyone? Lol
Sent from my SAMSUNG-SGH-I717 using XDA
Just did a test with our skyrocket and note, using the stock samsung headphones that came with the skyrocket
both exhibit the same behaviors
when receiving a call..the ringtone is played only over the headphones
(we both use video caller id so not sure if that matters)
when receiving a txt message the notification is played on the external speaker
00mred00 said:
Just did a test with our skyrocket and note, using the stock samsung headphones that came with the skyrocket
both exhibit the same behaviors
when receiving a call..the ringtone is played only over the headphones
(we both use video caller id so not sure if that matters)
when receiving a txt message the notification is played on the external speaker
Click to expand...
Click to collapse
Wait, so you said 2 posts earlier that "pretty sure this is normal", then said just now that yours does not work like ours? Which is normal?
From what I uderstand you guys are explaining mine does the exact same thing..and "I am pretty sure this is normal"
I included exactly how mine behaves for reference....so is that the same or different than what yours does?
I am also using an app for video ringer so I will test stock ringers tonight
pj_rage said:
Wait, so you said 2 posts earlier that "pretty sure this is normal", then said just now that yours does not work like ours? Which is normal?
Click to expand...
Click to collapse
Sent from my SGH-I717R using XDA App
Verified ...
When set to a stock ringtone....it plays through ext speaker.
When set to video caller id it plays through headphones.
Logs coming soon...
Sent from my SGH-I717R using XDA App
00mred00 said:
Verified ...
When set to a stock ringtone....it plays through ext speaker.
When set to video caller id it plays through headphones.
Logs coming soon...
Sent from my SGH-I717R using XDA App
Click to expand...
Click to collapse
What do you mean video caller I'd? Howe do I set that? Where is the option?
Sent from my SGH-I717R using xda premium
Update
Ok I talked to the tech at AT&T he was no help at all.. Only thing he told me was that the phone should display a headset icon of some sort.. (I told him mine doesn't) does anyone's?? In the end he told me to it the Device store here in Tampa and if they can't figure it out they would just give me what will be my 3rd Note.. BTW didn't mention anything about a software update this time and yes I asked..
Its an app
I will pass the logs along to someone who might be able to fix it
juanaraya92679 said:
What do you mean video caller I'd? Howe do I set that? Where is the option?
Sent from my SGH-I717R using xda premium
Click to expand...
Click to collapse
Sent from my SGH-I717R using XDA App
Hey all,
First post here, but I've been lurking xda for years, just never registered.. Lots of great information here and it's the first place I go if I have questions or need to do some research.
Unfortunately, the reason for my registration is because I fear I may have an issue with my brand new Note.
When I have my headphones plugged in and I press something on the Note I get an annoying crackling noise - kinda like when you've got a head cold or sinus infection and your ears pop. It happens after I don't touch my screen for like 3 seconds, and when I activate something (touch a button, screen, scroll, etc), I'll get the pop.
I'm thinking this isn't normal, but want to verify here before I go back to AT&T.
Thanks!
U are correct, its not.
Just a double check, do u have key tones enabled under settings > sounds?
I also suspect a bad unit however and suggest warrantt
Walked into AT&T and was able to reproduce the sound for the guy there. Definitely not normal, and he concurred that it was indeed extra ordinary and quite annoying.
Unfortunately, they do not have any more white ones in stock.
b k w said:
Walked into AT&T and was able to reproduce the sound for the guy there. Definitely not normal, and he concurred that it was indeed extra ordinary and quite annoying.
Unfortunately, they do not have any more white ones in stock.
Click to expand...
Click to collapse
Now is the time where u call customer service and escalate ur complaint. Calmly but firmly explain your situation.
If your lucky they will not only ship out a new one, buy give u some kind of accojnt credit if u play ur cards right
Samething happens when I use the aux jack in my car but works fine with most headphones. Weird
Sent from my SAMSUNG-SGH-I717 using xda premium
There's been multiple threads on this already. It has something to do with the sound structure. It also affects the music/ phone and notification sounds too.
Sent from my SAMSUNG-SGH-I717 using XDA
I walked to the next nearest AT&T store (City Hall, NYC) and they were able to swap my Note for a new one. The popping sound was still there so I did what any other idiot would do.. I walked across the street and purchased a new set of headphones from J&R.
That didn't fix it either, and the volume control on the new headphones don't control the Note. *sigh* Oh well, at least they sound pretty good.
Anyways, I did some more searching as per dakleenupman's post and it I think I'm experiencing the same things others have in the past. I wonder if it's 'fixable' via a firmware update via Samsung or something.
But for now, if I turn off "Audible Selection", the popping noise disappears. A small sacrifice in the grand scheme of things!
Hi all, after the ICS update yesterday, when someone calls or I call out, the other person can't hear my voice. I can plug in ear buds, with built-in mic and the other person can hear my voice ok. Wondering if there's a conflict somehow with the speakerphone? Been over the sound settings several times and can't find anything that applies. Any ideas or fixes? Thanks much
Jim
Interesting. I've not run in to that yet. I am unable to use MHS with hidden ssid, I hate that quick look up is gone, and facebook was added. Just a few minor things but overall I like it.
Sent from my ADR6400L using xda app-developers app
Thanks for the reply. Yeah, I like what I'm seeing so far with ICS. This problem is very similar to one I had on an HTC Fuze several years ago, but it's been too long ago to recall the solution.
Are you able to hear calls on speaker?
Sent from my ADR6400L using xda app-developers app
Are you unrooted?
Sent from my ADR6400L using xda premium
Its a stock Tbolt. I did try flipping the phone and the speaker didn't come on. There was a sound setting that was checked (flip phone for speaker).
jamere said:
Its a stock Tbolt. I did try flipping the phone and the speaker didn't come on. There was a sound setting that was checked (flip phone for speaker).
Click to expand...
Click to collapse
If your microphone stopped working immediately after the OTA, I'd call Verizon and have someone look at it and replace it.
If your microphone worked for a little while after the OTA, chances are your microphone just decided to give out.
Either way, I'd look to get it replaced. If its stock and unrooted, there's absolutely no reason for the microphone giving out to be your fault unless it has possible water damage.
Try checking the headphone jack with a bright light for something stuck down in the headphone jack.
Sent from my ADR6400L using xda premium
RBarnett, thanks for the reply. The phone was working properly (my voice out) worked fine before the OTA update. No water damage. Just too much of a coincidence for the phone microphone to stop working immediately after the OTA, to my way of thinking. Sounds like good advice to have Verizon check it out.
No mic on Thunderbolt after ICS and app installs
Exact same issue here.
I updated my stock, undamaged, 2 year old, Verizon HTC Thunderbolt to Ice Cream Sandwich(ICS) last Tuesday evening. That evening I found out my phone mic was not working. Callers could not hear me, but all else was fine. Speaker phone did work. Love the Bolt and ICS looks and feels great.
I went to the local Verizon store and the guy did some online research and found no known or reported issues. He said that it must be coincidental that the mic stopped working after the ICS update. He cleaned the mic area and the headphone jack, assuming crud may have been disabling the mic. Nothing seemed to fix the problem.
They ordered a replacement under warranty and it arrived the next day. I activated it and proceeded to reload all my apps, again assuming that the mic issue must be coincidental. After many hours tweaking the phone to my needs and setting up all apps I found that the mic did not work.
Thursday I took both to the Verizon store and another rep played with it and could not find the cause. Only options were to upgrade, or try another replacement. I had no reason to replace my previously fully functioning Bolt. They ordered a second refurb that arrived yesterday. Before downloading any apps I was only going to activate it and make sure the mic worked. I never got that far. The second refurb had a malfunctioning screen that was unacceptable to me.
So off to the store I went with three Bolts.
They agreed the 2nd one should never have been sent out with the poor screen.
This time I talked with a female rep. She actually just upgraded from a Thunderbolt and was well versed. We decided to wipe the first refurb back to factory and the mic now was working. I took it home, started downloading my apps and after a few hours and nearly done I found the phone mic to be inoperable again. The speaker mic worked fine.
Assuming an app was disabling my phone mic I wiped it back to factory and reactivated. I checked and the mic is now working again. I assume one of my apps is conflicting with the mic mute. I have been downloading a few apps at a time and the mic is still working. Only about 15% of the previously downloaded apps are now on my Bolt. I just don’t know what app, or when my mic may go mute.
Long, ongoing story, but I thought I would post to see if anyone has any ideas, or similar issues after ICS update. Thanks in advance.
Keep sending them back and complain enough and you might get a newer replacement.
Sent from my Nexus 7 using Tapatalk 2
disconnecktie said:
Keep sending them back and complain enough and you might get a newer replacement.
Sent from my Nexus 7 using Tapatalk 2
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By "new replacement" you mean a new Thunderbolt, or replacement by a different phone? Probably be a frickin Apple knowing my bad luck...lol
I was actually surprised they updated the Bolt considering you can't even get accessories at a Verizon store any longer. And supplies are limited online.
knowaczark said:
By "new replacement" you mean a new Thunderbolt, or replacement by a different phone? Probably be a frickin Apple knowing my bad luck...lol
I was actually surprised they updated the Bolt considering you can't even get accessories at a Verizon store any longer. And supplies are limited online.
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I mean a different phone.
Sent from my ADR6400L using Tapatalk 2
disconnecktie said:
I mean a different phone.
Sent from my ADR6400L using Tapatalk 2
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Not an option for me. I will decide what brand/model phone I will use, not Verizon.
knowaczark said:
Not an option for me. I will decide what brand/model phone I will use, not Verizon.
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Even if it were a rezound? You would turn down a better phone?
Sent from my ADR6400L using Tapatalk 2
Hey, a big THANKS, for that detailed reply! I guess misery loves company! Yep, that is the problem. The only work around I've found is to use head phones or ear buds. But you can't just plug in buds or phones and expect them to work for phone calls. They have to have a built in mic. Mine is a Dynex Adapter. It has the mic and a button switch for switching to a call if you're listening to music or radio. The adapter is about 5" long and costs about $10 as I recall. At least that makes the phone usable again until a better solution comes along.
Like you, I thought I might have a rogue app and started removing any app with an audio or sound component. So far no luck. Please let me know if you come across a solution and I'll do the same. Thanks again for posting.
jamere said:
Hey, a big THANKS, for that detailed reply! I guess misery loves company! Yep, that is the problem. The only work around I've found is to use head phones or ear buds. But you can't just plug in buds or phones and expect them to work for phone calls. They have to have a built in mic. Mine is a Dynex Adapter. It has the mic and a button switch for switching to a call if you're listening to music or radio. The adapter is about 5" long and costs about $10 as I recall. At least that makes the phone usable again until a better solution comes along.
Like you, I thought I might have a rogue app and started removing any app with an audio or sound component. So far no luck. Please let me know if you come across a solution and I'll do the same. Thanks again for posting.
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I have read elsewhere about a similar issue. In that post it mentioned that once you get the rogue mic mute the only fix is a factory wipe. I have had to wipe phones 5 times since ICS update last Tuesday. I tried uninstalling app by app but never got the mic back without a wipe. I need a phone, more than I need all the apps. I do miss some but am adding them back slowly.
Same here. They are sending me a replacement and we'll see what happens. I'm personally hoping this 2nd one has the same issue and just seeing if I can upgrade mine to another phone. >.>
Being a total dumb ass concerning programming phones, this problem appears to be software rather than hardware related. Could a developer create a small app to simply reset or clear the mic status? I'm probably oversimplifying, but it looks like an HTC or Verizon developer could fix this problem in a matter of minutes. Rendering a fine phone useless after an OS update seems kind of ridiculous, imo. Any suggestions or thoughts?
So far none of the rooted users that didnt take the ota but rather used the flash able haven't reported this issue. It is possible that its a combination of hardware and software where the new software didn't fill the gap for your hardware. It is well known that no two thunderbolts are alike and they all react differently to the software.
Sent from my ADR6400L using Tapatalk 2
Good point Disconnectie. Something, whether hardware or software, rendered my perfectly working Tbolt, basically unusable after the OTA. I wonder now if the Emergency Call function is working? Don't think I'll make an emergency call to test.