[Q] Need Help. Simple quation for most - Motorola Photon 4G

hello Guys,
This may be a simple question I just don't have the simple answer too
I sell my HTC hd2 and wondering to get something new, so I get Motorola photon 4g w/o plan, yesterday it arrives directly from motorola.store for $549
I`m leaving far away from USA, our country is Azerbaijan, Baku. it is 3000m. away from Turkey.
anyway, photon 4g came with his sprint Sim card (with ICC ID code on it)
I took it out and installed our network card, i tried 3 different sim card from different networks, but i can not receive or make any calls, on screen network is in range, but it can not register in network completely,
keep showing:
"contacting Network"
then:
Hands Free Activation
"Your activation could not be completed"
well we do not have here Sprint or AT&T and etc. so i can not call anybody to ask anything
is the tel is block or ? how can i use it with my network sim-cards?
thanks to all in advance, i`m new to motorola.

Call Sprint, there should be a sticker giving you the number on the phone when you buy it. If I answered what you were asking...
Sent from my MB855 using XDA App

AJC9000 said:
Call Sprint, there should be a sticker giving you the number on the phone when you buy it. If I answered what you were asking...
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
I called them, they keep asking sprint cell. phone number. do i have it ?

Interested in this as well as I may be on the same boat pretty soon.
If you bought it off-contract, I don't see why you'd need a Sprint account...
Remember_54 said:
hello Guys,
This may be a simple question I just don't have the simple answer too
I sell my HTC hd2 and wondering to get something new, so I get Motorola photon 4g w/o plan, yesterday it arrives directly from motorola.store for $549
I`m leaving far away from USA, our country is Azerbaijan, Baku. it is 3000m. away from Turkey.
anyway, photon 4g came with his sprint Sim card (with ICC ID code on it)
I took it out and installed our network card, i tried 3 different sim card from different networks, but i can not receive or make any calls, on screen network is in range, but it can not register in network completely,
keep showing:
"contacting Network"
then:
Hands Free Activation
"Your activation could not be completed"
well we do not have here Sprint or AT&T and etc. so i can not call anybody to ask anything
is the tel is block or ? how can i use it with my network sim-cards?
thanks to all in advance, i`m new to motorola.
Click to expand...
Click to collapse

So were you able to resolve this?
Remember_54 said:
I called them, they keep asking sprint cell. phone number. do i have it ?
Click to expand...
Click to collapse

sorry did not had internet...
anyway i did not get any reply from sprint only massage:
Dear Sprint Customer,
Thank you for your inquiry. I am thinking that if you bought a new Motorola Photon you would have needed to activate the phone in the US before you left on your trip. Phones will not activate internationally. I do apologize.
Thank you,
Patty (rd756540)
after that i get in "mobile networks" then "Network Mode" in phone
"Sprint only"
"Any CDMA"
"Any GSM/UMTS"
"Automatic"
well i put on automatic, then network came
after that i gone to "Select Network"
"GSM only - Saves Battery"
"UMTS Only - Better performance"
"Automatic - Default'
(What is i this???
Anyway I Choose automatic - as i said network came and phone is working, but you need to do it after each restart of phone.
Also it also working like in roaming mode, i mean phone showing everything like in roaming.
USSD codes are not working at all
so it is still problem.. i do not know really what to do , any suggestions?
is it any way to install new rom with completely "sprint" things off the phone?

Related

can you switch between phones when you want

my thunderbolt similar just went bad when switching between my thunderbolt and incredible. I did not hit *228 on my thunderbolt which makes your similar bad. the tech support Guy said once you activate another phone, the similar goes bad. is this true? if not l, what's the easiest method to do this?
What's a similar
Sent from my ADR6400L using XDA App
1234567188 said:
What's a similar
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
My guess is he means Sim [card] and it's autocorrecting to similar
To OP: You're stuck, at least as it comes to your 'bolt, for the time being. You CAN activate another phone on your plan (like your inc) but the only phone on VZW that uses a sim right now is the 'bolt, so you will have to take it in and get a new SIM card, or have VZW send you one.
I don't have personal experience, as I haven't switched back from the 'bolt to a non-LTE phone yet.
So with the new SIM card, it is my understanding there is no need for activation anymore, correct? I had to have my first 'bolt replaced due to mic issue, and when I popped the SIM in the new phone, it just worked. I have never activated it. Any info if this is the case with all phones that will have a SIM. If it is I am so totally getting an Xperia play, if it has a SIM slot.
madfatter said:
So with the new SIM card, it is my understanding there is no need for activation anymore, correct? I had to have my first 'bolt replaced due to mic issue, and when I popped the SIM in the new phone, it just worked. I have never activated it. Any info if this is the case with all phones that will have a SIM. If it is I am so totally getting an Xperia play, if it has a SIM slot.
Click to expand...
Click to collapse
Right - the SIMs, as they stand, are interchangeable between 'bolts. No more activation or other things, but it won't work with just any phone - it has to be a Verizon network phone because the tech for 4G is different (it's not like when people could swap sims between ATT and TMo phones) - so, right now, since the Thunderbolt is the only 4G phone on Verizon, swapping SIMs will only work with other Thunderbolts
VZW explained it to me this way .... when going from a 4G LTE device to another 4G LTE device there is no activating anymore, you simply drop in your sim card. But, if you activate a non 4G LTE phone on your account that will deactivate your sim card and will require you to return to the store for a new sim card. This was in response to me asking them if I could switch between my Droid and Bolt.
For once VZW was very helpful in store. I normally don't go to the brick and mortars but being new to 4G I had questions I needed answerd.
The SIM doesn't get "destroyed" and can be re-used.. but... you have to call Customer Service for them to enter the SIM number...
here is what I did...
When I first got my TB, VZW was having network issues, and it took well over an hour for my "activate device" request to "clear the switch" and the TB to become active.
Having intermittent data issues over the next week, I decided to swap back to my INC, wait, and later return to the TB... I thought maybe due to the network issues, the TB didn't get all its programming info "over the air" or something.
When trying to return to the TB via the Activate Device link on the My Account web site, after entering the MEID/IMEI... I got prompted about needing a SIM... so I enter the SIM number and got...
"The SIM associated with the SIM ID you entered cannot be activated at this time. Please contact Customer Service at 800-922-0204 for assistance."
CS rep couldn't help... she had me on hold while she got Tech Support...
They had to manually add the SIM number back on the account.
Moral of the story... if you activate an LTE device and remove it from your account to use a 3G device.. you'll have to call back in and manually switch devices if you want to go back to using the 4G device.
spyderman09 said:
Right - the SIMs, as they stand, are interchangeable between 'bolts. No more activation or other things, but it won't work with just any phone - it has to be a Verizon network phone because the tech for 4G is different (it's not like when people could swap sims between ATT and TMo phones) - so, right now, since the Thunderbolt is the only 4G phone on Verizon, swapping SIMs will only work with other Thunderbolts
Click to expand...
Click to collapse
The real reason you can't put your SIM in an ATT or Tmo phone would be the tech. ATT and Tmo use the GSM/UMTS/HSPA (3GPP) family for "2G"/"3G"/"3.5G" where as Verizon uses CDMAone/CDMA2000/EVDO (3GPP2). SIM cards are only on Verizon now that they're using LTE which is the next step in the 3GPP family but not quite 4G. Any phone made for AT&T or Tmobile is a "GSM" phone using the 3GPP family radios which are incompatible with Verizon's 3GPP2 network (towers). On top of that, they all use different frequencies. That's why unlocked iPhones can only use "2G" on Tmobile.
KidJoe said:
The SIM doesn't get "destroyed" and can be re-used.. but... you have to call Customer Service for them to enter the SIM number...
here is what I did...
When I first got my TB, VZW was having network issues, and it took well over an hour for my "activate device" request to "clear the switch" and the TB to become active.
Having intermittent data issues over the next week, I decided to swap back to my INC, wait, and later return to the TB... I thought maybe due to the network issues, the TB didn't get all its programming info "over the air" or something.
When trying to return to the TB via the Activate Device link on the My Account web site, after entering the MEID/IMEI... I got prompted about needing a SIM... so I enter the SIM number and got...
"The SIM associated with the SIM ID you entered cannot be activated at this time. Please contact Customer Service at 800-922-0204 for assistance."
CS rep couldn't help... she had me on hold while she got Tech Support...
They had to manually add the SIM number back on the account.
Moral of the story... if you activate an LTE device and remove it from your account to use a 3G device.. you'll have to call back in and manually switch devices if you want to go back to using the 4G device.
Click to expand...
Click to collapse
Thanks for your help, looks like i gotta call them in the morning .
Originally Posted by KidJoe
The SIM doesn't get "destroyed" and can be re-used.. but... you have to call Customer Service for them to enter the SIM number...
here is what I did...
[snip]
CS rep couldn't help... she had me on hold while she got Tech Support...
They had to manually add the SIM number back on the account.
Moral of the story... if you activate an LTE device and remove it from your account to use a 3G device.. you'll have to call back in and manually switch devices if you want to go back to using the 4G device.
Click to expand...
Click to collapse
jamezelle said:
Thanks for your help, looks like i gotta call them in the morning .
Click to expand...
Click to collapse
Were they able to re-add your sim to the account? I had a Thunderbolt which I traded for another phone, and switched to a couple of 3G phones in the interim. The Verizon store person told me my sim would be good for 90 days if I got another Thunderbolt. So I did, popped in the sim, and called support to switch over from my Fascinate to the new Thunderbolt. They got tech support on the line, and I was told that switching to a 3G device from a 4G device causes the 4G sim to be "retired" and that I needed to have them send me one, or go pick up one at the store. So the story was different from what happened to KidJoe and I wonder what your experience was.
A couple possible reasons why my situation was different: It was not the same Thunderbolt the sim was originally in. Also it's possible in playing around with the new Thunderbolt, I may have done a *228 just to see what would happen. Someone else suggested that would tank the sim.
I plan to go the store tomorrow and see if they can resuscitate my old sim, or if they give me a new one.
I had activated my thunderbolt when I got it with no problems. I decided to switch back to my incredible for a day and the sim was deactivated. Vzw gave me the run around between going to the store and calling customer service for a few days then they finally said they would have to send me a new sim because as soon as I switched to the inc my sim was "retired".
droidmark said:
Were they able to re-add your sim to the account?
Click to expand...
Click to collapse
Yes. They were.
I did my switches only a few hours apart... (i.e. switched to INC, waited an hour, switched back to TB). And used the same phone and SIM. Not sure if that had anything to do with it.
There obviously is an inconsistency in VZW's system somewhere... the message you get when using "Activate Phone" on the my account web page to switch away from the TB says the SIM will be deactivated after 90days. But its being deactivated IMMEDIATELY. Either that message needs to be changed, or VZW's system isn't set up correctly.
droidmark said:
Were they able to re-add your sim to the account? I had a Thunderbolt which I traded for another phone, and switched to a couple of 3G phones in the interim. The Verizon store person told me my sim would be good for 90 days if I got another Thunderbolt. So I did, popped in the sim, and called support to switch over from my Fascinate to the new Thunderbolt. They got tech support on the line, and I was told that switching to a 3G device from a 4G device causes the 4G sim to be "retired" and that I needed to have them send me one, or go pick up one at the store. So the story was different from what happened to KidJoe and I wonder what your experience was.
A couple possible reasons why my situation was different: It was not the same Thunderbolt the sim was originally in. Also it's possible in playing around with the new Thunderbolt, I may have done a *228 just to see what would happen. Someone else suggested that would tank the sim.
I plan to go the store tomorrow and see if they can resuscitate my old sim, or if they give me a new one.
Click to expand...
Click to collapse
Yea that's what they told me, I ended up having to get a new sim from the store

[Q] Atrix problem "network with limited service found"

Hi,
I have strange problem with Atrix, it's registering to network then it is showing "network with limited service found. do you want to initiate a network search".
Mobile network is connected, I have good reception, I can use Internet access over that network, however cant make/receive.
Stock firmware, no changes.
Any information much appreciated.
Rob
That's odd. I guess T-Mobile is compatible with the atrix in the UK?
If your phone is completely stock, maybe Moto or your carrier could help you with it if nobody on here can. I'm not an expert, but if you just got this phone, then if you wouldn't mind doing a factory reset, that may squash any problem. Another thing that it may be doing if it's a new phone is try to update itself to a newer build? When you go to wireless and networks and look at the list of APNs, what is listed and what is it currently connected to?
Hi
Thank you so much for your replay. Unfortunetely i've done all those.
I think I can do much more than give headaset back to the shop as not working.
Regards,
Rob
Ps. Funny enough I'm sending this from Atrix on 3G connection but still cant make thw call.
Sent from my MB860 using XDA
Mystery solved, I have bought a "blocked" phone.
I called Orange UK to ask about status of that IMEI (as that was Orange phone), and very nice lady told me that phone is blacklisted with "lost or stolen" description.
So next time when your toy cant login to GSM network but working fine on 3G/GPRS please first check is phone is not blacklisted.
Case closed.
Regards,
Rob

[Q] Unlocking Rezound for London

After reading the famous thread of the UK guy who unlocked his Rezound in the UK, I am still at a loss as to what I need to do to get this to work.
I am leaving for London next week and still don't know if I am going to 1) purchase an unlock code from htcimeiunlock.com or 2) utilize the Verizon Global program and just use a BB during my trip or 3) try to figure out this whole GSM thing.
I am not a developer, have rooted other Android devices and tinkered a bit, but the Rezound is my baby and cannot afford to brick it at this point. Any suggestions would be greatly appreciated.
You don't have to unlock, root, mod or anything for that mattter. Simply when you're in London pop in whatever sim you bought there in then power on the phone, dial *#*#4636*#*# and select GSM only or WCDMA prefered from the phone information and you'll get signal to make calls and recieve texts.
Data could work out of the box but if it doesn't you simply have to manually insert the APN for your service provider.
But if I used data, won't I be charged astronomical fees through big red? I called their global assistant line and they told me to turn off data and to use strictly WiFi.
This is the confusing part for me, if I do purchase a UK Sim and pop it in, turn on GSM and use my Rezound that way, how will I be charged with roaming and texting?
jeciwall28 said:
But if I used data, won't I be charged astronomical fees through big red? I called their global assistant line and they told me to turn off data and to use strictly WiFi.
This is the confusing part for me, if I do purchase a UK Sim and pop it in, turn on GSM and use my Rezound that way, how will I be charged with roaming and texting?
Click to expand...
Click to collapse
If you use a local sim card while there then the word roaming simply doesnt apply. No extra fees what so ever, you become a local
Sent from my HTC Rezound using Tapatalk
Been following this and other threads regarding using a local SIM card in my Rezound. Heading to Bermuda. From what I gathered I can purchase a local Sim, pop it in and use the *#*#4636#*#* menu to switch to WCDMA or GSM and I am good to go? No unlocking necessary? Am I correct?
john150 said:
Been following this and other threads regarding using a local SIM card in my Rezound. Heading to Bermuda. From what I gathered I can purchase a local Sim, pop it in and use the *#*#4636#*#* menu to switch to WCDMA or GSM and I am good to go? No unlocking necessary? Am I correct?
Click to expand...
Click to collapse
As soon as you get the 4.03.605.1 OTA, all you'll have to do is go into moble networks and select GSM/UMTS. It should be coming out soon. At least one person has already seen it.
shrike1978 said:
As soon as you get the 4.03.605.1 OTA, all you'll have to do is go into moble networks and select GSM/UMTS. It should be coming out soon. At least one person has already seen it.
Click to expand...
Click to collapse
But until then am I correct in my post above that no unlocking is required? Thanks.
john150 said:
But until then am I correct in my post above that no unlocking is required? Thanks.
Click to expand...
Click to collapse
Yes.
Sent from my ADR6425LVW using Tapatalk 2

Unable to use 3G or any mobile Data

I've been making a few searches in hopes of finding a solution to this, but came out empty handed. I'm using a Photon 4G (stuck on Electrify 2.3.5) on GSM mode in Argentina. I'm unable to receive data no matter what settings i tinker with. I also tried setting up APNs to no avail.
Anyone has ideas on why this may be happening? Doesn't the Photon support 3G data over GSM worldwide?
Thanks
Anyone ?
Try GSM roms
Sent from my MB855 using XDA
I think you officially have to call Sprint, ask them to remove your phone's SIM lock so you can use other SIM cards overseas, politely sit through their sermon about the dangers of using foreign SIM cards, repeat your request, and call back if necessary to get a more cooperative customer service representative.
From what I've read, all Photons are SIM-locked by default, but Sprint doesn't really fight if you ask them to unlock it for you. However, they MIGHT refuse to remove the SIM lock unless you either purchased the phone without a contract, purchased it used without an ESN-block, or purchased it with a contract 30+ days ago and have already paid your first bill post-purchase. I believe the FCC or FTC made it a law, but left them enough of a loophole so that you couldn't buy a subsidized Sprint phone on contract with a prepaid credit card, then leave the country and cancel the card.
I'm guessing that the inability to use data is because Sprint's SIM has data disabled while roaming by default, so they can make you sit through ANOTHER sermon listening to horror stories about Americans who used their phones in Canada and got hit with $1,000+ bills for a few hours of data use.
You can't totally blame sprint for the default Data block while roaming on their SIM... Android phones use lots of data in the background that most Americans never even notice (because we generally have unlimited data). Using the same phone with charges like 10c/kilobyte can get insanely expensive within just a few minutes.
Or, you could check out the GSM unlock thread somewhere around here. If you're already back in Argentina, it's probably easier. ;-)
Be VERY careful about reflashing a "GSM ROM", and MAKE SURE you've seen confirmation from at least one other user that it has been successfully flashed to a PHOTON -- not an Atrix, Atrix2, or Electrify. Flashing "alien" ROMs is playing with fire, and you can EASILY brick (soft or otherwise) your phone by blindly experimenting.
bitbang3r said:
I think you officially have to call Sprint, ask them to remove your phone's SIM lock so you can use other SIM cards overseas, politely sit through their sermon about the dangers of using foreign SIM cards, repeat your request, and call back if necessary to get a more cooperative customer service representative.
From what I've read, all Photons are SIM-locked by default, but Sprint doesn't really fight if you ask them to unlock it for you. However, they MIGHT refuse to remove the SIM lock unless you either purchased the phone without a contract, purchased it used without an ESN-block, or purchased it with a contract 30+ days ago and have already paid your first bill post-purchase. I believe the FCC or FTC made it a law, but left them enough of a loophole so that you couldn't buy a subsidized Sprint phone on contract with a prepaid credit card, then leave the country and cancel the card.
I'm guessing that the inability to use data is because Sprint's SIM has data disabled while roaming by default, so they can make you sit through ANOTHER sermon listening to horror stories about Americans who used their phones in Canada and got hit with $1,000+ bills for a few hours of data use.
You can't totally blame sprint for the default Data block while roaming on their SIM... Android phones use lots of data in the background that most Americans never even notice (because we generally have unlimited data). Using the same phone with charges like 10c/kilobyte can get insanely expensive within just a few minutes.
Or, you could check out the GSM unlock thread somewhere around here. If you're already back in Argentina, it's probably easier. ;-)
Be VERY careful about reflashing a "GSM ROM", and MAKE SURE you've seen confirmation from at least one other user that it has been successfully flashed to a PHOTON -- not an Atrix, Atrix2, or Electrify. Flashing "alien" ROMs is playing with fire, and you can EASILY brick (soft or otherwise) your phone by blindly experimenting.
Click to expand...
Click to collapse
That's not the correct statement. I owned Photon and recently travel to Asia 2 times. The Photon work fine when I pop the prepaid SIM card in. The Photon came with Global GSM unlock. It's only lock the GSM on US Carriers. It's best to contact the provider of the GSM carrier he is using and ask to see if there are certain settings that need to be done.
Can you make voice call and SMS ? ( I see that you are on a Electrify 2.3.5.. don't know if that is an issue)
I just checked Argentina network. They do have 3G supporting 850 and 1900 frequency band. I advise to take the phone to the provider and ask them for help to set up the 3G network parameters if you do have voice and sms.
Try this link and look for the network provider that you are using in Argentina: They showed most of the settings for 2G/3G: http://nxwiki.blogspot.com/2011/08/movistar-gprs-mms-wap-settings-apn.html
roadster92 said:
That's not the correct statement. I owned Photon and recently travel to Asia 2 times. The Photon work fine when I pop the prepaid SIM card in. The Photon came with Global GSM unlock. It's only lock the GSM on US Carriers. It's best to contact the provider of the GSM carrier he is using and ask to see if there are certain settings that need to be done.
Can you make voice call and SMS ? ( I see that you are on a Electrify 2.3.5.. don't know if that is an issue)
I just checked Argentina network. They do have 3G supporting 850 and 1900 frequency band. I advise to take the phone to the provider and ask them for help to set up the 3G network parameters if you do have voice and sms.
Try this link and look for the network provider that you are using in Argentina: They showed most of the settings for 2G/3G: http://nxwiki.blogspot.com/2011/08/movistar-gprs-mms-wap-settings-apn.html
Click to expand...
Click to collapse
Thanks for your response. Yes, other than not receiving data, the phone works pretty much flawlessly: SMS and voice work just fine (wifi is a bit moody since it won't connect unless you go to the wi-fi settings and let it look at all your available networks, but I blame this issue on the ROM I'm sitting on).
I'll try APN settings again and see how it fairs. Thanks a bunch for your input guys.
Oh, and BTW, I bought my Photon through Ebay (my girlfriend brought it from New York where she was doing her MA), so I'm not expecting any kind of support from Sprint. Do they actually provide customer service to not-on contract phones?
Thanks again!
firtermish said:
Thanks for your response. Yes, other than not receiving data, the phone works pretty much flawlessly: SMS and voice work just fine (wifi is a bit moody since it won't connect unless you go to the wi-fi settings and let it look at all your available networks, but I blame this issue on the ROM I'm sitting on).
I'll try APN settings again and see how it fairs. Thanks a bunch for your input guys.
Oh, and BTW, I bought my Photon through Ebay (my girlfriend brought it from New York where she was doing her MA), so I'm not expecting any kind of support from Sprint. Do they actually provide customer service to not-on contract phones?
Thanks again!
Click to expand...
Click to collapse
Even if you call Sprint. I do not think they will be able to help you. The phone is unlock and work with voice call. It's the network provision that's not allow you to connect with Argentina carriers. The best way is contact the Argentina carrier that you are using and ask them to provide or help to provision that for you. I was having difficulty connect to 3g in Vietnam when I was there (I was doing APN on my own and did not work) I have to contact the Vietnam carrier and they show me how to connect to 3g by using text message send to their server to initiate the automatic provisioning. I recommend that you do the same.
Success!
My stupid fault! I was entering outdated settings on the APN section, which is why it wasn't working before. I have now tried several settings and finally made 3G work! Thanks a million to everyone who contributed, especially roadster92.
For future reference (Claro 3G Argentina users), the configuration I used was the following one:
Connection Name: Claro 3G AR
Authentication: CHAP and PAP
Access Point (APN): gprs.claro.com.ar
UserName: hsdpa
Password: hsdpa
Cheers.

UNLOCKING for use aboard

Hi everyone,
I see that the Droid Incredible 4g does support sim cards, I was wondering is it microSIM like the IPHONE or regular SIM. Also, since Verizon doesn't give out unlock codes, is there anyway to get my phone unlocked myself so I can use a prepaid sim when i travel abroad? Thanks, any hlep would be appreciated!
morbius14 said:
Hi everyone,
I see that the Droid Incredible 4g does support sim cards, I was wondering is it microSIM like the IPHONE or regular SIM. Also, since Verizon doesn't give out unlock codes, is there anyway to get my phone unlocked myself so I can use a prepaid sim when i travel abroad? Thanks, any hlep would be appreciated!
Click to expand...
Click to collapse
It's microSIM. Don't know about unlocking it.
I've heard mixed news on the unlocking process. I've heard if you pressure them for the unlock code they will give it to you. (tell them you are going out of country etc). I've also heard that they don't give them out. (which I don't believe because people have received them before). Other than that, there are companies that charge you $15 and they'll send you the unlock code.
*Madmoose* said:
I've heard mixed news on the unlocking process. I've heard if you pressure them for the unlock code they will give it to you. (tell them you are going out of country etc). I've also heard that they don't give them out. (which I don't believe because people have received them before). Other than that, there are companies that charge you $15 and they'll send you the unlock code.
Click to expand...
Click to collapse
I got off the phone with Verizon Global Support and apparently the DI4G is not locked and you are free to use a 3rd party sim card. Same is true for Droid RAZR and MAXX.. can someone confirm this? I do not actually have the handset.
I read the same thing but with the question posted here I figured it wasn't true.
From the GSM thread in this section:
Brooose said:
I was curious because I heard that the Droid Incredible 4G has a GSM radio in it so I did an experiment. I used a T-mobile micro SIM. I used the 4GLTE switch app for the Thunderbolt to access the hidden menu and I changed the radio mode to one that included GSM/W-CDMA. I popped in my T-mobile SIM and, presto, I got a T-mobile signal. I tested and I was able to make and receive calls and text messages. I had to manually set the APN for data to epc.tmobile.com and now I have EDGE data. I am sure an AT&T Sim will get HSPA+. The GSM appears unlocked now but hard to access. I am afraid, however, that once Verizon releases the update to make GSM roaming available, that it will be locked. Anyway, for now, you can pop in a GSM SIM and use your phone native.
Click to expand...
Click to collapse
yes you can
VZW has unlocked the majority of there 4gLTE smart phones. It is a new thing they just started doing to get a bigger hold on the global market that att has had for the longest time. So if you have a VZW 4g LTE phone and you are planning on going out of country all you have to do is call customer care, and ask them about the support and they will set you up with either a global SIM or you could use a prepaid SIM purchased in the country you are traveling to. I am a customer service rep at a local call center in Utah, we just had training on this subject last month.
morbius14 said:
I got off the phone with Verizon Global Support and apparently the DI4G is not locked and you are free to use a 3rd party sim card. Same is true for Droid RAZR and MAXX.. can someone confirm this? I do not actually have the handset.
Click to expand...
Click to collapse
this also applies for the HTC Rezound
They're not locked, but they're not "officially" globally capable either. I imagine in their global updates they will be locked to Verizon's official roaming carriers and you'll have to request an unlock code
As I am not a Verizon customer. I need someone to help me out. I have 2 iPhone 4s, both clean ESN. I need them unlocked for international use by Verizon. Until then, can't use them in my part of the world. Can anyone help me...please.
Thanks.
mwuahjaan said:
As I am not a Verizon customer. I need someone to help me out. I have 2 iPhone 4s, both clean ESN. I need them unlocked for international use by Verizon. Until then, can't use them in my part of the world. Can anyone help me...please.
Thanks.
Click to expand...
Click to collapse
Not sure how anyone can help you here. If you're not a Verizon customer then Verizon can't unlock them for you. Not sure what their policy is on unlocking 3g phones either.
Update: Pulled this from the web.
Verizon has confirmed (here and here) they WILL unlock the SIM on the iPhone 4S, allowing for use of local SIM cards while traveling abroad (no word yet on whether this will allow for use on AT&T and T-Mobile.) This is different than the jailbreak unlocking method; SIM unlocking through Verizon is permanent and will not affect your warranty in any way.
1. Meet the following requirements:
* Must be a Verizon Wireless customer.
* The iPhone 4S being unlocked must be active on a Verizon Wireless line of service.
* The line of service must be active at least 60 days.
* The line of service must be in good standing for the past 60 days.
* Only one SIM Unlock per line every 10 months.
If you don't meet one or more of the above requirements, call anyway. You may still get lucky.
2. Insert a foreign SIM into the SIM card slot on the side of your phone (only required to confirm that the unlock is successful.)
3. Call 1-800-711-8300 (Verizon Global Support) and ask the representative for a SIM unlock. Occassionally a representative may not know exactly what you are referring to; make sure you are not transferred to a different department. You are in the right place. Explain that they should have a walkthrough on how to do this, and that it allows for the use of local, non-Verizon SIM cards while traveling abroad.
4. Get confirmation from the rep that the unlock has been applied to your account, then check your phone to make sure it recognizes your SIM and can connect (if successful it will roam on AT&T, assuming you are calling from the USA.) You will NOT see an unlock confirmation in iTunes as that is for a factory-applied unlock only.
5. Enjoy your new unlocked iPhone 4S!
*Madmoose* said:
Not sure how anyone can help you here. If you're not a Verizon customer then Verizon can't unlock them for you. Not sure what their policy is on unlocking 3g phones either. CDMA isn't available anywhere but north america. So unlocking for use "abroad" isn't really in the cards anyways.
Click to expand...
Click to collapse
The iPhone 4s I have got clean ESN. Someone has to put it on his line and call up Verizon to unlock the device for international use. Need to tell them that he wants to use it with a local sim card of the country where he is travelling to. All the time, the device is resting here, powered off. So that there are no charges incurred to the person who is doing this favour to me.
*Madmoose* said:
1. Meet the following requirements:
* Must be a Verizon Wireless customer.
* The iPhone 4S being unlocked must be active on a Verizon Wireless line of service.
* The line of service must be active at least 60 days.
* The line of service must be in good standing for the past 60 days.
* Only one SIM Unlock per line every 10 months.
Click to expand...
Click to collapse
mwuahjaan said:
The iPhone 4s I have got clean ESN. Someone has to put it on his line and call up Verizon to unlock the device for international use. Need to tell them that he wants to use it with a local sim card of the country where he is travelling to. All the time, the device is resting here, powered off. So that there are no charges incurred to the person who is doing this favour to me.
Click to expand...
Click to collapse
Would be really hit and miss for someone here to do that. The 4S is a 3g phone, activating it on our lines would require someone to go in store and get a sim swap. And even then, with the rules posted above, they probably still wouldn't do it.
*Madmoose* said:
Would be really hit and miss for someone here to do that. The 4S is a 3g phone, activating it on our lines would require someone to go in store and get a sim swap. And even then, with the rules posted above, they probably still wouldn't do it.
Click to expand...
Click to collapse
Nope you don't need a sim swap. Just need to put the MEID of my device on your line. Once you do that my device gets 'active' on your line and then a call need to be made to VZW international dept or a live chat can be done, telling them to unlock the device for international use.
While you do the device swap on your line they may ask you to put the data plan on iPhone 4s which is mandatory to have. Ofcourse, I'll be more than happy to pay any expense.
mwuahjaan said:
Nope you don't need a sim swap. Just need to put the MEID of my device on your line. Once you do that my device gets 'active' on your line and then a call need to be made to VZW international dept or a live chat can be done, telling them to unlock the device for international use.
While you do the device swap on your line they may ask you to put the data plan on iPhone 4s which is mandatory to have. Ofcourse, I'll be more than happy to pay any expense.
Click to expand...
Click to collapse
Thats understood. But putting a 3g device on your line, deactivates the 4g LTE card. They cannot be reactivated, you have to go in store to get a new LTE card.
are you sure....
AshtonTS said:
this also applies for the HTC Rezound
They're not locked, but they're not "officially" globally capable either. I imagine in their global updates they will be locked to Verizon's official roaming carriers and you'll have to request an unlock code
Click to expand...
Click to collapse
I have an HTC Rezound, and I'd heard it was unlocked.
I'm abroad in the UK (Scotland) but when I put in an international sim card it says the sim card is unrecognized, and I can't get any signal but I can turn on mobile network I just can't access it (no signal). I messed with the APNs (using my network in the UKs suggested settings) but I can't seem to get it to function.
I know that the phone itself says it only offers CDMA and LTE but I was wondering if there was a sneaky way to get to the GSM capabilities of the phone that aren't in the menu.
I tried
*#*#4636*#*#
and when I hit the final hash tag the phone just acts like I just opened the dialer app
HELP
vonny3492 said:
I have an HTC Rezound, and I'd heard it was unlocked.
I'm abroad in the UK (Scotland) but when I put in an international sim card it says the sim card is unrecognized, and I can't get any signal but I can turn on mobile network I just can't access it (no signal). I messed with the APNs (using my network in the UKs suggested settings) but I can't seem to get it to function.
I know that the phone itself says it only offers CDMA and LTE but I was wondering if there was a sneaky way to get to the GSM capabilities of the phone that aren't in the menu.
I tried
*#*#4636*#*#
and when I hit the final hash tag the phone just acts like I just opened the dialer app
HELP
Click to expand...
Click to collapse
I don't know about the Rezound, but on our phone, since the latest update, you could change the setting under Settings -> Call -> Preferred Network to Global. There's also an option for GSM/UMTS.
vonny3492 said:
I tried
*#*#4636*#*#
and when I hit the final hash tag the phone just acts like I just opened the dialer app
HELP
Click to expand...
Click to collapse
Try something like SWITCHIT - 4G LTE TOGGLE -- it fires a different intent that gets you to the magic phone info page that *#*#4636*#*# is supposed to send you to.
On my Inc 4G, this lets me use AT&T's network in the US (with an appropriate sim). I haven't tried it abroad.
I tried it abroad. No restrictions. 2.17.605.2.710RD is needed

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