Sync issue after KG5 update - Galaxy S II Q&A, Help & Troubleshooting

Hi,
I purchased my phone some 1 week back. And was very unhappy with the battery drain issue of XWKF3 2.3.3 stock ROM. I recently read about updating ROM via Odgin and that it doesn't void the warranty since there was no update for India, I downloaded and updated my phone with ease to the KG5 stock ROM. The tutorial i read asked me to factory reset my phone to remove the cache from previous install and restart the phone in recovery mode. Did all that and lost all data on my phone most of which was available after my upgrade. The software update was fine. I had taken a backup of my complete phone via KIES (some 4 GB) left it overnight to restore (since it was taking million years to do so). As brilliant as KIES is i was not able to recover any data tried 1-2 days with only specific things (contacts settings etc) din work. Since i was doin this all sorts of pop ups for application installation failure came and i also did not sync my google account via the mobile data. As i wanted to restore backup and do a minimum possible recovery. So today morning i connected my phone to my home wifi (my company's wifi is AD based and has exchange 2010 so even KF3 din work with it. banged my head tried numerous things none works). Anyways previously(KF3) it was working fine but now i'm only able to access Android Market my explorer does'nt work neither does my apps and syncing (Facebook, Twitter, Gmail). I am highly frustrated. I've checked the wifi settings a million time everything seems to be in order. But nothing works . What am i doin wrong ? is it the firmware (web says it's supposed to be "STABLE") ? any help will be highly appreciated.

Hey guys,
I have resolved the problem. Well there was actually no problem at all. I just switched off my phone took out the battery and my data config started working again. Also some how when i loaded the new firmware i cancelled google sync when it was running the first time. Thus when i went to the sync settings it was disabled so i enabled it and synced everything.
Cheers

Related

[Q] MTP driver issue...

Hi all,
Just had my new S3 for a few days and loving it so far apart from 1 thing.
I updated the firmware the other day via Kies but now the MTP driver fails to install.
I've uninstalled Kies, drivers, downloaded it again and reinstalled but nothing. Cable is fine and its only happened since the update 2 days ago.
Any ideas as i cant connect the damn thing to my PC now to take pics off, put music on
Cheers
Anyone?
neo6776 said:
Hi all,
Just had my new S3 for a few days and loving it so far apart from 1 thing.
I updated the firmware the other day via Kies but now the MTP driver fails to install.
I've uninstalled Kies, drivers, downloaded it again and reinstalled but nothing. Cable is fine and its only happened since the update 2 days ago.
Any ideas as i cant connect the damn thing to my PC now to take pics off, put music on
Cheers
Click to expand...
Click to collapse
wiered
have you tried some other pc ??
I've had the same problems, and seem to have narrowed it down. I originally had work email on my phone and it caused my phone to not connect to the PC due to security policies. I removed the email and it started working again. However at some point it stopped working again. I had rooted my phone and so I thought maybe that had something to do with it. After trying everything, I found a thread that mentioned factory reset may help. I tried this and sure enough it came back. Until the next day. It stopped working again. I did a factory reset once more, and it started working again. This time I skipped google login (restore). I installed an app at a time and reset the phone. All working still, After a while I got the confidence to restore everything and so far, all working.
My best guess, is the google backups was backing up and restoring something that was causing the MTP driver to fail. It's definitely something on the phone that causes this problem (in my case at least). Since I went through a clean backup / restore cycle now, it doesn't seem to be happening.
Hope this helps!
try on another usb port,off/on usb debugging again,reboot phone ,troubleshoot connection error on kies ,then connect to try , make sure to use original data cable
pblagay said:
I've had the same problems, and seem to have narrowed it down. I originally had work email on my phone and it caused my phone to not connect to the PC due to security policies. I removed the email and it started working again. However at some point it stopped working again. I had rooted my phone and so I thought maybe that had something to do with it. After trying everything, I found a thread that mentioned factory reset may help. I tried this and sure enough it came back. Until the next day. It stopped working again. I did a factory reset once more, and it started working again. This time I skipped google login (restore). I installed an app at a time and reset the phone. All working still, After a while I got the confidence to restore everything and so far, all working.
My best guess, is the google backups was backing up and restoring something that was causing the MTP driver to fail. It's definitely something on the phone that causes this problem (in my case at least). Since I went through a clean backup / restore cycle now, it doesn't seem to be happening.
Hope this helps!
Click to expand...
Click to collapse
This workded for me!!!!! I had tried everything for 2 days but only this worked and I didnt loose root...

[Q] Battery Problem + Updating doesn't work

Hey guys,
I hope someone will know the answer to my problems, I'll try to keep this short. (English is not my first language so excuse me for any mistakes I make).
Around 2 months ago I couldn't connect to my wifi, I tried everything, but eventually I thought the only solution was to factory reset my Samsung Galaxy S2.
That turned out to be a stupid decision. I made a back up of my media files, so those were safe. But the option to make a back up of your contacts using google didn't work, so I lost all my contacts, whatsapp messages and text messages.
Factory resetting my phone was the solution to the wifi problem though, so I was happy with that. And in the mean time I've gotten a lot of my contacts back, so that's not that kind of a big issue to me anymore.
But now I have a new problem. My phone can't update it's firmware anymore. I've tried using the update function from the phone, but it says it can't connect to the server. And using KIES, it says that the phone can't be updated as well. Now it's running on 2.3.5 and I'd really like to get the new OS available. (This is problem #1).
Problem #2 is the fact that in the last few days my battery has been incredibly weak. Normally I could last 1,5 days to 2 days with a fully charged battery, but now it seems to only last about 4-6 hours. The phone seemed to be a lot warmer as well.
I've tried to find a solution for problem #1, and all I could find is that maybe the factory reset changed the settings of which country your phone is from (I'm from the Netherlands), and that this is the reason why I can't update my phone.
In the thread I found they were talking about using #1234# and checking the codes there, but when I use this my phone displays (translated) ''connection problem or wrong MMI-code''. So I can't check if the data changed after the factory reset.
What should I do next?
Thanks in advance.
Hello there mate.
Im not a dev or something but from different cases that i've seen with many GS2 phones i think i can help you ( i hope at least ).
First of all i think you can easily update with odin to the new ICS firmware Samsung has for GS2.( If you use windows 7 run as administirator )
You can find many tutorials on youtube of how to do that.
Remember to back up all of your data before updating because they will be erased.
After installing fresh ICS firmware (official 4.0.3) you will need to do a factory reset.
Now for your second problem i think it might be an app problem which requires power from your CPU and that's why your phone is overheating and the battery is draining that fast.
I would suggest after using an app to kill it via the task manager so it won't run at the background demanding dedication from the system.
If that doesn't work also try re-installing all of your apps.
Hope you find this kinda useful friend and solve your problems.Take care
Thanks for the reply!
But before I upgrade with odin, don't I need to know the codes (representing where your phone is from etc.)?
I've found them under settings. They are:
Baseband: I9100XXKI4
Kernel version: 2.6.35.7-I9100XWKJ3-CL647431 [email protected]#2
Build number:GINGERBREAD.XWKJ3.
And how do I backup all my files? Especially contacts, text messages and whatsapp messages?
No problem ! Im glad that you found my info somehow helpful!
Now as i said earlier im not that kind of expert so giving the current sittuation i don't really know. You should search on the internet for your firmware available for your country and also you can search at sammobile.com then go to firmwares then select the Smartphone option then Android and you should be good to choose the firmware and download it for your region/country. ( Terribly sorry for not giving a link but xda forums are saying that i need more than 10 posts to post a link.
So good luck with that one :good:
I never tried it myself but i've seen that people backup their contacts,texts and apps with KIES so you should give it a try :good:
Either than that,this is all i know and im really sorry if i can't help you any further as im new here too
Alright thanks for the help.
I made a backup of my contacts, whatsapp messages and text messages on my SD card. I'm almost gonna start using Odin. (You don't need a rooted device in order for Odin to work, right?). And I also only got a .tar file from the downloaded package from Sammobile.com, is that all I need?
I'll post the results
Yes Odin will work with unrooted and rooted devices!
I don't know if that's the file, i would do a little search before updating about the files and remember to watch a video on youtube to help you with the process !
Things to remember : If you are on windows vista/7 run Odin as administirator
After installing the firmware do a factory reset / clear cache
Good luck! I hope somebody more experienced than me will help you better than i did . :good:
Haha alright thanks for the help.
I used Odin this afternoon, with succes! I updated to 4.0.3 (only using the .tar file) and after that I factory reset my phone.
Also, I managed to succesfully retain my text/whatsappp messages + contacts, so everything's fine.
I'm going to try out my phone for a couple of days and I'll report if anythings wrong with it.
Really glad that things went in the right direction for you
Just a quick thought now, our Samsung Galaxy S2 will get a new update to 4.0.4 which is reported to be far better than the current one and will be available on the upcoming weeks so be prepared to do another update
But anyway you did a great job! :good:

[Q] Phone completely freezes after ICS update. HELP!!!

Hi guys,
I have a huge problem. I had a stock GB firmware customized by Optus (carrier in Australia) on my S2 I then decided to change to the new ICS 4.0.4. I downloaded the stock unbranded firmware from SamMobile (Australia 2012 September 4.0.4 I9100XWLPW, I9100XSALP6, XSA) I updated using Odin. Before I did the update I reset the phone, did the update, it all went smoothly. After the update I reset the phone again and then proceeded to reinstall all my apps and restore my contacts, sms, etc.
The phone works and all functions on it work, however now very randomly the phone would totally freeze. The phone would be in standby, the screen would come on and it would be frozen. The screen stay on all the time and it does not respond at all. It will stay frozen until I restart the phone by pressing Home+power buttons to restart it.
After restart it all works fine for a few hours, sometimes a day and would just lock up again. The phone is not rooted and as I said i just changed the firmware from the Optus branded GB 2.3.6 to unbranded stock ICS 4.0.4 by using Odin.
Is there a way to find out what is causing the phone to lock up like that? Any suggestions would be helpful.
and then proceeded to reinstall all my apps and restore my contacts, sms, etc.
Click to expand...
Click to collapse
I hope you haven't restored any data app?
przemcio510 said:
I hope you haven't restored any data app?
Click to expand...
Click to collapse
I made sure that I didn't restore any data apps. The only apps that got restored are the ones that get automatically restored by Play store.
I have disabled the live wallpaper that I had and it seems to have stopped the freezing for the moment. I will report on what I find out.
In the mean time if anyone else has a similar issue or has a definite solution please let me know.
Thanks
i know this is a resurrection, but don't see it has been resolved.
also found same/similar problem on another topic, but no resolution either.
couldn't find any resolution anywhere on the net, but possibly i'm just missing it (searching for wrong parameters?)
anyway, a friend of mine bought second-hand (third or even fourth hand to be precise) i9100 with 2.3.6 (stock KI3) on it. the guy who sold it to him said something like: "it works best on 2.3, on 4.x it's buggy".
it was working fine, but friend wanted newer OS, so we tried update. it didn't work, and i found out CSC was broken/missing. somehow i managed to repair it, and update was finally working, but was unable to find any for our location.
so next step was to find stock rom that would work on the device, and then i tried four different 4.1.2 stock roms from this topic.
after flashing it through odin, every one was acting fine, until couple of minutes after it started freezing or rebooting randomly.
then i tried flashing CWM, and flashing from sd card, but it was all the same.
wiping data, cache and dalvik cache, prior to flashing. wiping data after flashing...
nothing seemed to work.
GB works rock solid, ICS works better than JB, but stills it freezes or restarts randomly.
tried CM10, but all the same, except it works a bit faster then official JB. but who cares about speed if it freezes/restarts constantly?
back to who knows which build... freeze... samsung galaxy s2 - i9100... with yellow triangle... booting stopped.
so i decided to dig deeper, trying to find hungarian stock build (country we were told the phone came from) not being sure that KI3 is what the phone came actually with. i found 4.0.3, put it on SD card, wiped data, cache, flashed CWM, wiped data, cache, dalvik cache, flashed 4.0.3 from sd, wiped data, booted, entered location for updates - hungary. update found, hooray... downloading... installing... rebooting... working?
nope... it's worse than ever. trying to log onto google account. typing in email add.... freeze... switching phone on - freeze... thinking about... freeze.
i couldn't sit still. yellow triangle, all those reboots/freezes... at least i wanted that triangle gone, and without a JIG, there was only solution for me was to try triangle away. it wasn't available for download in my country from play store, so luckily xda was there.
somehow i managed to download it from the device, install it, click remove the triangle... it did it's magic, rebooted... and miracle happened!
no more freezes.
so i started torturing poor phone, benchmarking, playing games, listening to music.... it seemed stable for about an hour.
so i said to myself:
- it's possible that previous owners tried to upgrade it to newer firmware, and somehow screwed up the bootloader, which was fixed by this app? maybe that was all there was from the beginning? why not try putting 4.1.2?
and i did... took 4.1.2 spanish build from already mentioned page above, flashed it... and voila. working JB... torturing the phone... playing with it... hour passes, another hour...
friend wakes up... takes his phone in awe, starts playing with it.. we talk a bit... and then that look it just froze again!
from that moment on, the phone again starts restarting or freezing randomly...
and, yes, i still have no clue what could be the cause. it doesn't matter if wifi is on or off, if you're talking on the phone or not, bluetooth and gps are always off. only thing that he noticed is that it usually happens while he's using the phone (meaning: operating the digitizer or buttons). if he starts music playback and not touching buttons or screen, it will probably play for hours.
one more thing, but i doubt it would be the case. the battery in the phone is not original one that was shipped with it, but a quality replacement.
it doesn't feel as if the phone is overheating... so i don't know what else i could do with it.
for now, it's back to 2.3.6.
we both lost a week, torturing ourselves with this problem.
i don't know is there anything i could add more?
all suggestions are welcome.
cheers
Maybe try kernel cleaning script and try philz or siyah kernels.
You shouldn't have to flash a custom kernel so your phone won't freeze, but yes, you could run a nuke script in order to wipe clean all custom ROM's leftovers.
Try flashin' jb via mobile odin, see if it keeps freezing up on you. If so, nuke it up.
Sent from the little guy
i'll try them out.
probably for the weekend, if not sooner. will report back here with info.
any other suggestions are also welcome.
thanks a lot.
cheers
ok, so here are some updates.
i finally got my hands back on my friends phone, and tried nuking remains of older flashes.
following that, i flashed stock spanish rom from above mentioned page, updated after installation to spanish update... and after a few minutes, sudden reboot...
so, went back to nuking, and flashed stock hungarian 4.0.3 i found elsewhere (mentioned in my earlier post. don't remember origin... if i find the link on another computer where i downloaded it on, i'll post the link). tried updating, says no updates found.
started torturing the device. it seemed solid, but battery reported it level was low, so hooked it up onto charger and all seemed well. but phone seemed a bit too hot.
after few minutes (this was all about half an hour to hour after flashing to 4.0.3), again freeze.
after rebooting the phone, battery was at 9%, as if processes were draining battery faster than charger recharged it.
so, i figured i gotta try original battery. so i switched his battery with genuine from my phone.
phone seems stable and less hot, for now.
still checking if it is going to freeze or reboot again.
it's about one hour since battery change. still on charger and using wifi and playing around with apps.
i'll check in with news later.
cheers
I have the same issue.but my battery is original.
What I noticed that the phone stuck when I receive an update notification.
Can I stop softwsre to ask for updates? ???
Sent from my GT-I9100G using xda app-developers app
^go to settings, about device, software update and detick auto update. that should stop it from trying to self-update.
ok, so here is an update to my friend's phone status.
currently on hungarian 4.0.3. about 3-4 freezes/reboots a day. sporadic connection breakups during calls. also, when we talk i can hear myself back. this brings me to conclusion it has to do with modem firmware. i found this topic, so i'll try putting that and see what will happen.
if that doesn't solve anything, my question is this: is there any way of knowing which firmware/rom was originally put on the device, since i don't know the real background of the device? i.e. some way of entering IMEI and finding out what should be on it?
cheers
EDIT: tried KH3 modem, no changes... i could still hear myself while talking to my friend on that device. also, it froze couple minutes later. going back to 2.3.5-2.3.6 for now.
so after couple of months, i finally got my hands back onto this phone...
gave my friend my phone, so i could play a bit with this faulty one.
i have played with it for a couple of days now, and here are things i've tried.
i received it from a friend with 2.3.5 on it which had triggered custom binary counter. he's been using it for couple months without any problems.
so i rooted it and installed triangle away again... reset counter, cleared and flashed hungarian stock (telenor) 4.1.2... random freezes again.
tried several stock roms, mostly hungarian ones (4.0.3, 4.1.2). even reformatted with .pit file... random freezes.
reformatted again with .pit and put XXLSJ, installed stability test and let it run...
cpu stability test 15.5 hours no problems, no freezes. then i realized it didn't have a sim card, so i rebooted phone and installed sim card. let it test cpu+gpu for 9 hours... no errors, no problems, no freezes.
so i thought, maybe it's all fine? but it wasn't! as soon as i took phone into my hands and started going through menus it froze!
so i tried SGII_repair, rooted and did "repair"... but nothing changed... still random freezes.
if i just let it do the stability test, it'll probably work forever.
things i've noticed:
- serial number is wrong format (14 hex digits instead of 11 alphanumeric)
- during stability test, cpu frequency dropped from 1200 to 800 mhz (maybe because it was getting warmer? 42-43C during cpu only+charging battery, and about 39-40 during cpu+gpu test)
i tried to find out which firmware is latest according to serial number via kies, but it gave me error.
i know it's from hungarian market, but don't know which exact part of it (branded or not).
don't know what previous owners did to it, and don't have backups of original efs or anything original.
i just want to make it work, don't care much about custom firmwares. i'd be happy even with unrooted stock... just for it to work!
i have no ideas what else to do.
anyone?
finally, as i couldn't resolve the problem, i returned phone to 2.3.5 and sold it as is.
thanks to all people who tried to help.
cheers

[Q] Operating system

Dear Friends i have Samsung Galaxy S2 GT-I9100 phone bought in india in 2012 december. The phone was working fine with operating system which came with phone. suddenly today i felt to change the operating system to latest android OS jellybean. let me tell you one thing i am not a guru in this type of things so i tried whatever i could see on internet and installed Android version 4.3.1, Slim version Slim-4.3.build.2-OFFICIAL-1334.
Now my problem is the phone is working only for making phone calls and receiving phone calls. i cant even do SMS from this phone & its completely different then how it was. moreover i am not able to install whatsapp on this phone. and i am not able to see any google apps on the phone. neither my contact list is visible i had more then 700 contacts . and when i go on internet via WIFI and try to download whatsapp it says there is NO DEVICE. i am now confused and i dont know what to do. please can any one help me with simple steps how can I get my old version back or atleast how can i get google play store on this phone. Another important thing i tried to connect through Kies but even thats failure my device does not get connected to Samsung Kies anymore. i am worried i hope i havnt lost all my contacts.:
Tejus Mehta said:
Dear Friends i have Samsung Galaxy S2 GT-I9100 phone bought in india in 2012 december. The phone was working fine with operating system which came with phone. suddenly today i felt to change the operating system to latest android OS jellybean. let me tell you one thing i am not a guru in this type of things so i tried whatever i could see on internet and installed Android version 4.3.1, Slim version Slim-4.3.build.2-OFFICIAL-1334.
Now my problem is the phone is working only for making phone calls and receiving phone calls. i cant even do SMS from this phone & its completely different then how it was. moreover i am not able to install whatsapp on this phone. and i am not able to see any google apps on the phone. neither my contact list is visible i had more then 700 contacts . and when i go on internet via WIFI and try to download whatsapp it says there is NO DEVICE. i am now confused and i dont know what to do. please can any one help me with simple steps how can I get my old version back or atleast how can i get google play store on this phone. Another important thing i tried to connect through Kies but even thats failure my device does not get connected to Samsung Kies anymore. i am worried i hope i havnt lost all my contacts.:
Click to expand...
Click to collapse
You have to install the Google Apps as a separate install when dealing with most non stock roms. Surely the guide you were looking at mentioned that...? Weird that you are having issues with Sms as it's rare roms have that trouble. Which messaging app are you using? Your contacts aren't there because you wiped your phone, installed a new operating system, and didn't install the Google apps to resync your account. I'm confused on why you're surprised by that... Kies doesn't work on non stock roms and is a much inferior tool vs Odin. Also, didn't you do a nandroid backup before installing Slim? If so, you could just restore that and you would be back to the previous version in like 10 minutes. If you didn't...well, you weren't looking at the right guides then. I think Slim is 10x better than stock, personally but depending on the phone and version, there can be some minor issues.
I think that Whatsapp doesn't recognize your phone because of the custom DPI. If you set that to stock value, it should work.
Tejus Mehta said:
Dear Friends i have Samsung Galaxy S2 GT-I9100 phone bought in india in 2012 december. The phone was working fine with operating system which came with phone. suddenly today i felt to change the operating system to latest android OS jellybean. let me tell you one thing i am not a guru in this type of things so i tried whatever i could see on internet and installed Android version 4.3.1, Slim version Slim-4.3.build.2-OFFICIAL-1334.
Now my problem is the phone is working only for making phone calls and receiving phone calls. i cant even do SMS from this phone & its completely different then how it was. moreover i am not able to install whatsapp on this phone. and i am not able to see any google apps on the phone. neither my contact list is visible i had more then 700 contacts . and when i go on internet via WIFI and try to download whatsapp it says there is NO DEVICE. i am now confused and i dont know what to do. please can any one help me with simple steps how can I get my old version back or atleast how can i get google play store on this phone. Another important thing i tried to connect through Kies but even thats failure my device does not get connected to Samsung Kies anymore. i am worried i hope i havnt lost all my contacts.:
Click to expand...
Click to collapse
go back to stock rom by flashing it via odin .then just refer to this links to understand all droid's stuff http://trendblog.net/guide-to-android-rooting-custom-roms-apps-2014-edition/ or http://lifehacker.com/5789397/the-always-up-to-date-guide-to-rooting-any-android-phone
and i have got list of good roms so refer this http://androidcure.com/best-kitkat-roms-samsung-galaxy-s-ii-i9100/
now you are good to go for Flashing and using Custom roms !!
es0tericcha0s said:
You have to install the Google Apps as a separate install when dealing with most non stock roms. Surely the guide you were looking at mentioned that...? Weird that you are having issues with Sms as it's rare roms have that trouble. Which messaging app are you using? Your contacts aren't there because you wiped your phone, installed a new operating system, and didn't install the Google apps to resync your account. I'm confused on why you're surprised by that... Kies doesn't work on non stock roms and is a much inferior tool vs Odin. Also, didn't you do a nandroid backup before installing Slim? If so, you could just restore that and you would be back to the previous version in like 10 minutes. If you didn't...well, you weren't looking at the right guides then. I think Slim is 10x better than stock, personally but depending on the phone and version, there can be some minor issues.
I think that Whatsapp doesn't recognize your phone because of the custom DPI. If you set that to stock value, it should work.
Click to expand...
Click to collapse
Thanks for your reply.
How can install whatsapp as i am not able to locate play store icon on my phone any more. and you are correct about SMS my SMS is working. i was not seeing very well. please guide me how to install playstore and whatsapp
Tejus Mehta said:
Thanks for your reply.
How can install whatsapp as i am not able to locate play store icon on my phone any more. and you are correct about SMS my SMS is working. i was not seeing very well. please guide me how to install playstore and whatsapp
Click to expand...
Click to collapse
I told you why you didn't have the Play Store in the very first sentence.
http://www.slimroms.net/index.php/d...146-addons4-3/8845-slim-aio-gapps-4-3-build-2
Boot to recovery, wipe caches, install.

Play store stuck on 'download pending' : how to fix it/? [Sony Z3 KitKat]

I have a Sony Z3 dual sim (D6633) running stock KitKat, rooted. I am posting here, and not in Sony's forum, as I understand this is a generic issue which can happen to any phone, and is not Z3-specific.
I cannot download anything from the play store; the screen is always stuck at 'download pending'. I had this this morning, and deleted all data (settings -> app for google play services, google play, download manager, and download media). It worked this morning, but now I have the same problem and redoing those steps doesn't help. I do have internet access and have tried connected to 4G and to two separate wifi networks.
I did a factory reset of the phone just yesterday because of this issue + because some process was stuck in a loop and overheated my phone. I wouldn't want to reset the phone every day!
Any suggestions? What causes this and why?
Thanks!
PS Incidentally, this proves we don't need a new smartphone every 6 months - we just need smartphones which work and are stable. But this is not what the industry wants, of course.
Solution kinda....
The issue came across me as well i just installed a custom ROM and the restoring backup was taking place. Google play is reinstalling the apps when suddenly all apps stops at download pending. Well the only solution i found was to factory reset my phone (by facotry reseting i mean wiping all data cache ... EXCEPT for system) then reflashing gapps which worked fine for me. Hope this helps

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