[Q] Operating system - Android Q&A, Help & Troubleshooting

Dear Friends i have Samsung Galaxy S2 GT-I9100 phone bought in india in 2012 december. The phone was working fine with operating system which came with phone. suddenly today i felt to change the operating system to latest android OS jellybean. let me tell you one thing i am not a guru in this type of things so i tried whatever i could see on internet and installed Android version 4.3.1, Slim version Slim-4.3.build.2-OFFICIAL-1334.
Now my problem is the phone is working only for making phone calls and receiving phone calls. i cant even do SMS from this phone & its completely different then how it was. moreover i am not able to install whatsapp on this phone. and i am not able to see any google apps on the phone. neither my contact list is visible i had more then 700 contacts . and when i go on internet via WIFI and try to download whatsapp it says there is NO DEVICE. i am now confused and i dont know what to do. please can any one help me with simple steps how can I get my old version back or atleast how can i get google play store on this phone. Another important thing i tried to connect through Kies but even thats failure my device does not get connected to Samsung Kies anymore. i am worried i hope i havnt lost all my contacts.:

Tejus Mehta said:
Dear Friends i have Samsung Galaxy S2 GT-I9100 phone bought in india in 2012 december. The phone was working fine with operating system which came with phone. suddenly today i felt to change the operating system to latest android OS jellybean. let me tell you one thing i am not a guru in this type of things so i tried whatever i could see on internet and installed Android version 4.3.1, Slim version Slim-4.3.build.2-OFFICIAL-1334.
Now my problem is the phone is working only for making phone calls and receiving phone calls. i cant even do SMS from this phone & its completely different then how it was. moreover i am not able to install whatsapp on this phone. and i am not able to see any google apps on the phone. neither my contact list is visible i had more then 700 contacts . and when i go on internet via WIFI and try to download whatsapp it says there is NO DEVICE. i am now confused and i dont know what to do. please can any one help me with simple steps how can I get my old version back or atleast how can i get google play store on this phone. Another important thing i tried to connect through Kies but even thats failure my device does not get connected to Samsung Kies anymore. i am worried i hope i havnt lost all my contacts.:
Click to expand...
Click to collapse
You have to install the Google Apps as a separate install when dealing with most non stock roms. Surely the guide you were looking at mentioned that...? Weird that you are having issues with Sms as it's rare roms have that trouble. Which messaging app are you using? Your contacts aren't there because you wiped your phone, installed a new operating system, and didn't install the Google apps to resync your account. I'm confused on why you're surprised by that... Kies doesn't work on non stock roms and is a much inferior tool vs Odin. Also, didn't you do a nandroid backup before installing Slim? If so, you could just restore that and you would be back to the previous version in like 10 minutes. If you didn't...well, you weren't looking at the right guides then. I think Slim is 10x better than stock, personally but depending on the phone and version, there can be some minor issues.
I think that Whatsapp doesn't recognize your phone because of the custom DPI. If you set that to stock value, it should work.

Tejus Mehta said:
Dear Friends i have Samsung Galaxy S2 GT-I9100 phone bought in india in 2012 december. The phone was working fine with operating system which came with phone. suddenly today i felt to change the operating system to latest android OS jellybean. let me tell you one thing i am not a guru in this type of things so i tried whatever i could see on internet and installed Android version 4.3.1, Slim version Slim-4.3.build.2-OFFICIAL-1334.
Now my problem is the phone is working only for making phone calls and receiving phone calls. i cant even do SMS from this phone & its completely different then how it was. moreover i am not able to install whatsapp on this phone. and i am not able to see any google apps on the phone. neither my contact list is visible i had more then 700 contacts . and when i go on internet via WIFI and try to download whatsapp it says there is NO DEVICE. i am now confused and i dont know what to do. please can any one help me with simple steps how can I get my old version back or atleast how can i get google play store on this phone. Another important thing i tried to connect through Kies but even thats failure my device does not get connected to Samsung Kies anymore. i am worried i hope i havnt lost all my contacts.:
Click to expand...
Click to collapse
go back to stock rom by flashing it via odin .then just refer to this links to understand all droid's stuff http://trendblog.net/guide-to-android-rooting-custom-roms-apps-2014-edition/ or http://lifehacker.com/5789397/the-always-up-to-date-guide-to-rooting-any-android-phone
and i have got list of good roms so refer this http://androidcure.com/best-kitkat-roms-samsung-galaxy-s-ii-i9100/
now you are good to go for Flashing and using Custom roms !!

es0tericcha0s said:
You have to install the Google Apps as a separate install when dealing with most non stock roms. Surely the guide you were looking at mentioned that...? Weird that you are having issues with Sms as it's rare roms have that trouble. Which messaging app are you using? Your contacts aren't there because you wiped your phone, installed a new operating system, and didn't install the Google apps to resync your account. I'm confused on why you're surprised by that... Kies doesn't work on non stock roms and is a much inferior tool vs Odin. Also, didn't you do a nandroid backup before installing Slim? If so, you could just restore that and you would be back to the previous version in like 10 minutes. If you didn't...well, you weren't looking at the right guides then. I think Slim is 10x better than stock, personally but depending on the phone and version, there can be some minor issues.
I think that Whatsapp doesn't recognize your phone because of the custom DPI. If you set that to stock value, it should work.
Click to expand...
Click to collapse
Thanks for your reply.
How can install whatsapp as i am not able to locate play store icon on my phone any more. and you are correct about SMS my SMS is working. i was not seeing very well. please guide me how to install playstore and whatsapp

Tejus Mehta said:
Thanks for your reply.
How can install whatsapp as i am not able to locate play store icon on my phone any more. and you are correct about SMS my SMS is working. i was not seeing very well. please guide me how to install playstore and whatsapp
Click to expand...
Click to collapse
I told you why you didn't have the Play Store in the very first sentence.
http://www.slimroms.net/index.php/d...146-addons4-3/8845-slim-aio-gapps-4-3-build-2
Boot to recovery, wipe caches, install.

Related

Kies - unable to restore data from backup

Hello,
I would like to restore my data using backup in Kies but I can not finish it by pressing next button (see picture). I have latest firmware of phone and Kies. Any help will be appreciated.
Thanks,
Michal
http://imageshack.us/photo/my-images/714/kiesandphoneversion.jpg/
http://imageshack.us/photo/my-images/828/unabletorestoredata.jpg/
Kies problem probably
because I was trying to recover data from P7510 tablet and have the same problem here, now I have phone without any contact
probably the best solution is to call samsung customer services and let them help you out...thats what i would do firstly my friend...
samsung help?
ok i will try it and let you know
hudra78 said:
samsung help?
ok i will try it and let you know
Click to expand...
Click to collapse
hey yes if you can contact them and explain whats wrong surely someone will help you out..i mean your phone is under warranty anyway
sumsung support omg
they told me uninstall and install Kies, nothing help and then told me to wait for next version of Kies
hudra78 said:
sumsung support omg
they told me uninstall and install Kies, nothing help and then told me to wait for next version of Kies
Click to expand...
Click to collapse
well that was pretty pathetic from them...ehh have you gone into the search tool bar on top of the forum to see if there are more threads regarding kies?
sure, i have searched xda and also web using uncle google
could you pls (or someone else) try to backup your e.g. contacts and then restore (only if you are able to continue (not necessary to click next button)
edit:
i tried to install kies_win_v1.5.3.10103_102 but this was too old version not supported my phone, so i tried Kies 2.0.0.11014_49 and in this version I was able to restore my contacts (unfortunatelly not calendar, sms, mail setting etc). I will have to wait for fully functional version of Kies to restore all my data.
The last version of Kies (Kies_2.0.3.11082_152_2) has bug
I have the same problem. I noticed it after first flashing my phone with the android 2.3.5 firmware (which wiped the phone), then going back to a previous firmware. As far as I know the phone version is correct now. I could update to the latest official firmware through Kies, but after that I can't restore any personal data and settings from the backup I made in Kies before starting to flash the phone.
I thought it might be from the flashings it didn't work. But maybe it is just a badly written software (Kies). I really hope a new version comes soon.
/Michael
I finally found version 2.0.2.11071 here: http://www.soft82.com/get/download/windows/samsung-kies/
After uninstalling the newest version of Kies and installing this one instead I now at least got the option to restore everything, including personal data and settings.
I am restoring right now, so I can't yet confirm that it actually works. But I'm getting some hope back.
Well, it worked... sort of.
Contacts weren't an issue for me since I only have Google contacts, but I wanted call logs and messages back, which I got. I think contacts would work as well.
But the process was a bit strange. I selected to restore everything. When the restoring process was running a green check mark was placed over each item that was finished (as expected). When the last item was finished I got a red cross over each item instead and a message telling me I have have aborted the restore process.
Anyway, the call logs and messages was all there. So I'm pretty pleased anyway.
/Michael

[Q] Battery Problem + Updating doesn't work

Hey guys,
I hope someone will know the answer to my problems, I'll try to keep this short. (English is not my first language so excuse me for any mistakes I make).
Around 2 months ago I couldn't connect to my wifi, I tried everything, but eventually I thought the only solution was to factory reset my Samsung Galaxy S2.
That turned out to be a stupid decision. I made a back up of my media files, so those were safe. But the option to make a back up of your contacts using google didn't work, so I lost all my contacts, whatsapp messages and text messages.
Factory resetting my phone was the solution to the wifi problem though, so I was happy with that. And in the mean time I've gotten a lot of my contacts back, so that's not that kind of a big issue to me anymore.
But now I have a new problem. My phone can't update it's firmware anymore. I've tried using the update function from the phone, but it says it can't connect to the server. And using KIES, it says that the phone can't be updated as well. Now it's running on 2.3.5 and I'd really like to get the new OS available. (This is problem #1).
Problem #2 is the fact that in the last few days my battery has been incredibly weak. Normally I could last 1,5 days to 2 days with a fully charged battery, but now it seems to only last about 4-6 hours. The phone seemed to be a lot warmer as well.
I've tried to find a solution for problem #1, and all I could find is that maybe the factory reset changed the settings of which country your phone is from (I'm from the Netherlands), and that this is the reason why I can't update my phone.
In the thread I found they were talking about using #1234# and checking the codes there, but when I use this my phone displays (translated) ''connection problem or wrong MMI-code''. So I can't check if the data changed after the factory reset.
What should I do next?
Thanks in advance.
Hello there mate.
Im not a dev or something but from different cases that i've seen with many GS2 phones i think i can help you ( i hope at least ).
First of all i think you can easily update with odin to the new ICS firmware Samsung has for GS2.( If you use windows 7 run as administirator )
You can find many tutorials on youtube of how to do that.
Remember to back up all of your data before updating because they will be erased.
After installing fresh ICS firmware (official 4.0.3) you will need to do a factory reset.
Now for your second problem i think it might be an app problem which requires power from your CPU and that's why your phone is overheating and the battery is draining that fast.
I would suggest after using an app to kill it via the task manager so it won't run at the background demanding dedication from the system.
If that doesn't work also try re-installing all of your apps.
Hope you find this kinda useful friend and solve your problems.Take care
Thanks for the reply!
But before I upgrade with odin, don't I need to know the codes (representing where your phone is from etc.)?
I've found them under settings. They are:
Baseband: I9100XXKI4
Kernel version: 2.6.35.7-I9100XWKJ3-CL647431 [email protected]#2
Build number:GINGERBREAD.XWKJ3.
And how do I backup all my files? Especially contacts, text messages and whatsapp messages?
No problem ! Im glad that you found my info somehow helpful!
Now as i said earlier im not that kind of expert so giving the current sittuation i don't really know. You should search on the internet for your firmware available for your country and also you can search at sammobile.com then go to firmwares then select the Smartphone option then Android and you should be good to choose the firmware and download it for your region/country. ( Terribly sorry for not giving a link but xda forums are saying that i need more than 10 posts to post a link.
So good luck with that one :good:
I never tried it myself but i've seen that people backup their contacts,texts and apps with KIES so you should give it a try :good:
Either than that,this is all i know and im really sorry if i can't help you any further as im new here too
Alright thanks for the help.
I made a backup of my contacts, whatsapp messages and text messages on my SD card. I'm almost gonna start using Odin. (You don't need a rooted device in order for Odin to work, right?). And I also only got a .tar file from the downloaded package from Sammobile.com, is that all I need?
I'll post the results
Yes Odin will work with unrooted and rooted devices!
I don't know if that's the file, i would do a little search before updating about the files and remember to watch a video on youtube to help you with the process !
Things to remember : If you are on windows vista/7 run Odin as administirator
After installing the firmware do a factory reset / clear cache
Good luck! I hope somebody more experienced than me will help you better than i did . :good:
Haha alright thanks for the help.
I used Odin this afternoon, with succes! I updated to 4.0.3 (only using the .tar file) and after that I factory reset my phone.
Also, I managed to succesfully retain my text/whatsappp messages + contacts, so everything's fine.
I'm going to try out my phone for a couple of days and I'll report if anythings wrong with it.
Really glad that things went in the right direction for you
Just a quick thought now, our Samsung Galaxy S2 will get a new update to 4.0.4 which is reported to be far better than the current one and will be available on the upcoming weeks so be prepared to do another update
But anyway you did a great job! :good:

[Q] Help with Galaxy S3 softbricked by android update

Hello everyone,
I'd be grateful if anyone can help me out with a problem I'm currently experiencing with my Galaxy S3.
The phone basically won't boot. It powers on fine, goes through the custom logo (for my network provider, Three) and then goes into the Samsung logo. There it stays, unable to boot.
What I think has caused this is that Three notified me of an over-the-air update to Android 4.3 from Android 4.1.2. I downloaded the update, and ran it, but I don't think it completed successfully and so the phone's firmware is probably now corrupt.
I sadly didn't take a backup and would really like to get the phone working again without losing text messages, apps, app data and so on.
I've looked at various options. I have the correct stock ROM/firmware for the phone (H3G version of 4.1.2). I could use Odin, or I could probably install Clockwork Recovery and use that. But I don't know exactly what I'm doing and in particular, how to keep my app data.
Any advice greatly appreciated.
pmattingly said:
Hello everyone,
I'd be grateful if anyone can help me out with a problem I'm currently experiencing with my Galaxy S3.
The phone basically won't boot. It powers on fine, goes through the custom logo (for my network provider, Three) and then goes into the Samsung logo. There it stays, unable to boot.
What I think has caused this is that Three notified me of an over-the-air update to Android 4.3 from Android 4.1.2. I downloaded the update, and ran it, but I don't think it completed successfully and so the phone's firmware is probably now corrupt.
I sadly didn't take a backup and would really like to get the phone working again without losing text messages, apps, app data and so on.
I've looked at various options. I have the correct stock ROM/firmware for the phone (H3G version of 4.1.2). I could use Odin, or I could probably install Clockwork Recovery and use that. But I don't know exactly what I'm doing and in particular, how to keep my app data.
Any advice greatly appreciated.
Click to expand...
Click to collapse
What does the device name and all show In the download mode
Sent from my GT-I9300 using XDA Premium 4 mobile app

[Q] New Rom 2.3.6 to 4.1.2 Samsung S Plus GT-I9001

Hello i hope someone can help me !?
I have an Samsung Galaxy S Plus GT-I9001 official with the latest Rom Gingerbread 2.3.6. so because i want to use some apps they start from Jellybean 4.0..... i have to change !
I have done already some work on HTC One m7 like rooting so i think that as i am an newby i know a little bit of how to do things, but now with my Samsung i am lost kompleet !
I fond here in the xda section an thread related to my samsung and changing it to Jellybean 4.1.2 what i did, and everything is working so far, have Wifi, make Phonecalls, send SMS and MMS enter into Internet and get mails. Now the Problem comes that i am not able to go into the Google Playstore !
I have downloaded the apk from phone installed it and when i open it (to download from my account apps) it closes emidetly ! I have tried to recover my gapps, deleted the cache of google play, forced to stop and started again but now way.
The other thing i expirence now is that i am not getting any connection over USB to my computer anymore, it is installing some drivers and i have now in the explorer one CD drive with letter (what seam to come from my phone) but when i start it it say to enter an cd/dvd.
What i have done wrong or is somthing missing !? I hope not that i have Bricked my phone. And when it will be not possible for me to install Jellybean then i have to see to downgrade back to 2.3.6. so how can i do this !?
Sorry for my English but my main language is German and i try hard !
Thanks for any suggestion
Addition to my Problem !
it seam that i have destroyed (Bricked) my Samsung, since my first thread i was trying on to solve the Problem but with no way i can get it o work with any gapps app. the other thing is that i wanted the finaly to try to get it downgraded with ODIN Multidownloader, but like i see now in the ROM what was given from the XDA Forum there seam to be no MTD driver so the ODIN Multidownloader nor the Kies would identify or see my phone any more!
I that case i have to live with this and only can use the phone for Calls,SMS, Mails and nothing else ! At least somthing so the phone is not totaly useless ! :laugh :laugh:
What it looks like is that nothing is on the Phone like Framework, Downloadmanager, and all related Googel apps to work fully or make connection to Google Playstore and Computer USB for Kies.

Help - Connection problem after upgrading Android 8.0 - Samsung galaxy s7 edge

Hello everyone. I have a samsung galaxy s7 edge (SM G935F) and i recently received the android 8.0.0 from samsung. Downloaded and installed directly via the cellphone.
But after updating i am getting this internet/connection drop issues a lot.
Now a lot of times when im connected in wifi or using the 4g mobile internet, im getting a lot of internet lag/drops. Example: at whatsapp, when i sens a message, the clock appears and only after a little rhe time the message is send.
Example 2: at facebook, somerimes it lags and takes too long to load the content (same happening in instagram). Or at clash of clans, it is showing that symbol of internet issue.
Besides those internet bugs/lags, the android 8.0.0 is ok.
I already did a factory reset yesterday via the phone, and saved the files with smart switch. But the problem persists. I also checked and my wifi internet and my mobile internet are ok.
Does anyone knows how to fix this issue? Is there a newer version of the ROM, maybe? Or if not, is ir possible to downgrade to android 7 again (really wouldnt like this option but....)?
If anyone could help that would be great. But for the record:im really newbie at android stuffs....if you can help, please could you explain step by step?
Thanks everyone
lokoroxbr said:
Hello everyone. I have a samsung galaxy s7 edge (SM G935F) and i recently received the android 8.0.0 from samsung. Downloaded and installed directly via the cellphone.
But after updating i am getting this internet/connection drop issues a lot.
Now a lot of times when im connected in wifi or using the 4g mobile internet, im getting a lot of internet lag/drops. Example: at whatsapp, when i sens a message, the clock appears and only after a little rhe time the message is send.
Example 2: at facebook, somerimes it lags and takes too long to load the content (same happening in instagram). Or at clash of clans, it is showing that symbol of internet issue.
Besides those internet bugs/lags, the android 8.0.0 is ok.
I already did a factory reset yesterday via the phone, and saved the files with smart switch. But the problem persists. I also checked and my wifi internet and my mobile internet are ok.
Does anyone knows how to fix this issue? Is there a newer version of the ROM, maybe? Or if not, is ir possible to downgrade to android 7 again (really wouldnt like this option but....)?
If anyone could help that would be great. But for the record:im really newbie at android stuffs....if you can help, please could you explain step by step?
Thanks everyone
Click to expand...
Click to collapse
I have the same phone but in my region the OTA 8.0 upgrade didn't arrive yet so I took a french official 8.0 for SM-G935F and installed it. After about one week I can tell it works like a charm and even better than before with the Marshmallow firmware. I don't see a solution with your specific connection problem but I can try to find and bring you the OS that I downloaded and used if you want.
AlonzoGrande1 said:
I have the same phone but in my region the OTA 8.0 upgrade didn't arrive yet so I took a french official 8.0 for SM-G935F and installed it. After about one week I can tell it works like a charm and even better than before with the Marshmallow firmware. I don't see a solution with your specific connection problem but I can try to find and bring you the OS that I downloaded and used if you want.
Click to expand...
Click to collapse
mate if you can post here the download link of your OS would be great !!! So i install it and do a complete reset & cache wipe.
Did you downloaded at Sammobile ???
lokoroxbr said:
mate if you can post here the download link of your OS would be great !!! So i install it and do a complete reset & cache wipe.
Did you downloaded at Sammobile ???
Click to expand...
Click to collapse
NO, i can't seem to remember where i downloaded the firmware from, but I am sure it wasn't from Sammobile because it take ages to download. But I still have it on my laptop so I'm uploading the .rar on mediafire.
All you have to do:
Get Odin
Get the ROM (extract it separately, you should see the AP, BL, CP, CSC components)
Cause I am a new user on the forum it doesn't allow me to post external links so let's get around that:
type in w w w. mediafire . com /file / tx3676bj71vz17f/G935FXXU2ERD5_G935FOXA2ERD5_BTU.zip (copy paste and remove all the spaces)
Activate USB debugging (google that, you can get it in 30 secs)
press and hold power+home_button+volum_down then press volume_up when it asks you to confirm that you know what you're doing.
Open Odin, you should see that your phone is recognized (in the top left rectangle it shows COM something.
Add the AP, BL, CP and CSC from the folder to Odin by pressing the specific buttons and then selecting them, wait between them if necessary, it will tell you.
Make sure re partition is not ticked in the options tab.
after everytihng is ready, click start and wait some time.
When it is done you should see PASS in green and your phone restarting.\
From there you just have to configure your new OS. Bare in mind that you should know the google acc and password that you had on the phone before, else it will get FRP locked.
Hope this helps, If you have any questions feel free to ask.

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