Hello,
I would like to restore my data using backup in Kies but I can not finish it by pressing next button (see picture). I have latest firmware of phone and Kies. Any help will be appreciated.
Thanks,
Michal
http://imageshack.us/photo/my-images/714/kiesandphoneversion.jpg/
http://imageshack.us/photo/my-images/828/unabletorestoredata.jpg/
Kies problem probably
because I was trying to recover data from P7510 tablet and have the same problem here, now I have phone without any contact
probably the best solution is to call samsung customer services and let them help you out...thats what i would do firstly my friend...
samsung help?
ok i will try it and let you know
hudra78 said:
samsung help?
ok i will try it and let you know
Click to expand...
Click to collapse
hey yes if you can contact them and explain whats wrong surely someone will help you out..i mean your phone is under warranty anyway
sumsung support omg
they told me uninstall and install Kies, nothing help and then told me to wait for next version of Kies
hudra78 said:
sumsung support omg
they told me uninstall and install Kies, nothing help and then told me to wait for next version of Kies
Click to expand...
Click to collapse
well that was pretty pathetic from them...ehh have you gone into the search tool bar on top of the forum to see if there are more threads regarding kies?
sure, i have searched xda and also web using uncle google
could you pls (or someone else) try to backup your e.g. contacts and then restore (only if you are able to continue (not necessary to click next button)
edit:
i tried to install kies_win_v1.5.3.10103_102 but this was too old version not supported my phone, so i tried Kies 2.0.0.11014_49 and in this version I was able to restore my contacts (unfortunatelly not calendar, sms, mail setting etc). I will have to wait for fully functional version of Kies to restore all my data.
The last version of Kies (Kies_2.0.3.11082_152_2) has bug
I have the same problem. I noticed it after first flashing my phone with the android 2.3.5 firmware (which wiped the phone), then going back to a previous firmware. As far as I know the phone version is correct now. I could update to the latest official firmware through Kies, but after that I can't restore any personal data and settings from the backup I made in Kies before starting to flash the phone.
I thought it might be from the flashings it didn't work. But maybe it is just a badly written software (Kies). I really hope a new version comes soon.
/Michael
I finally found version 2.0.2.11071 here: http://www.soft82.com/get/download/windows/samsung-kies/
After uninstalling the newest version of Kies and installing this one instead I now at least got the option to restore everything, including personal data and settings.
I am restoring right now, so I can't yet confirm that it actually works. But I'm getting some hope back.
Well, it worked... sort of.
Contacts weren't an issue for me since I only have Google contacts, but I wanted call logs and messages back, which I got. I think contacts would work as well.
But the process was a bit strange. I selected to restore everything. When the restoring process was running a green check mark was placed over each item that was finished (as expected). When the last item was finished I got a red cross over each item instead and a message telling me I have have aborted the restore process.
Anyway, the call logs and messages was all there. So I'm pretty pleased anyway.
/Michael
Related
hi experts, im in a real pinch here so ill just state my prob below.
ok so today i rooted my android phone (xperia arc- lt15i, on firmware 2.3.4) and installed titanium backup, with the intention of clearing away bloatware that came bundled with the phone. I did a backup of my whole phone with the app before proceeding.
but being the idiot that i am, i accidentally deleted something called "voicemail ..." (can't remember what comes after that). now it is gone from titanium backup completely.
the thing is after i did that i immediately lost my phone connectivity (can't make calls out/3G etc) and whenever i go to settings>wireless&network settings> mobile networks, the phone crashes, with the option of 'force close'.
but wifi and the other functions of the phone still work. i tried restoring via titanium but it still doesn't work because the file was deleted.
desperate for a solution, i tried a hard reset but the problem still remained, and strangely after the reset i lost control of my middle, hard home button.
sorry for the long post, but i really hope someone can share any ideas that they have, anything really. thanks so so much.
Try to repair it using PC Companion. But: read on it first, as I don't know if something will happen to your phone because it's rooted.
If I helped you, please consider clicking the Thanks button.
Use a software called "SEUS" (Sony Ericsson Update Service... or something like that) it's a program that updates/repairs your phone completely. But it also deletes ALL data! If your problem is only because of the software, this will help you for sure
Sent from my Nexus S using XDA App
Hey guys,
I hope someone will know the answer to my problems, I'll try to keep this short. (English is not my first language so excuse me for any mistakes I make).
Around 2 months ago I couldn't connect to my wifi, I tried everything, but eventually I thought the only solution was to factory reset my Samsung Galaxy S2.
That turned out to be a stupid decision. I made a back up of my media files, so those were safe. But the option to make a back up of your contacts using google didn't work, so I lost all my contacts, whatsapp messages and text messages.
Factory resetting my phone was the solution to the wifi problem though, so I was happy with that. And in the mean time I've gotten a lot of my contacts back, so that's not that kind of a big issue to me anymore.
But now I have a new problem. My phone can't update it's firmware anymore. I've tried using the update function from the phone, but it says it can't connect to the server. And using KIES, it says that the phone can't be updated as well. Now it's running on 2.3.5 and I'd really like to get the new OS available. (This is problem #1).
Problem #2 is the fact that in the last few days my battery has been incredibly weak. Normally I could last 1,5 days to 2 days with a fully charged battery, but now it seems to only last about 4-6 hours. The phone seemed to be a lot warmer as well.
I've tried to find a solution for problem #1, and all I could find is that maybe the factory reset changed the settings of which country your phone is from (I'm from the Netherlands), and that this is the reason why I can't update my phone.
In the thread I found they were talking about using #1234# and checking the codes there, but when I use this my phone displays (translated) ''connection problem or wrong MMI-code''. So I can't check if the data changed after the factory reset.
What should I do next?
Thanks in advance.
Hello there mate.
Im not a dev or something but from different cases that i've seen with many GS2 phones i think i can help you ( i hope at least ).
First of all i think you can easily update with odin to the new ICS firmware Samsung has for GS2.( If you use windows 7 run as administirator )
You can find many tutorials on youtube of how to do that.
Remember to back up all of your data before updating because they will be erased.
After installing fresh ICS firmware (official 4.0.3) you will need to do a factory reset.
Now for your second problem i think it might be an app problem which requires power from your CPU and that's why your phone is overheating and the battery is draining that fast.
I would suggest after using an app to kill it via the task manager so it won't run at the background demanding dedication from the system.
If that doesn't work also try re-installing all of your apps.
Hope you find this kinda useful friend and solve your problems.Take care
Thanks for the reply!
But before I upgrade with odin, don't I need to know the codes (representing where your phone is from etc.)?
I've found them under settings. They are:
Baseband: I9100XXKI4
Kernel version: 2.6.35.7-I9100XWKJ3-CL647431 [email protected]#2
Build number:GINGERBREAD.XWKJ3.
And how do I backup all my files? Especially contacts, text messages and whatsapp messages?
No problem ! Im glad that you found my info somehow helpful!
Now as i said earlier im not that kind of expert so giving the current sittuation i don't really know. You should search on the internet for your firmware available for your country and also you can search at sammobile.com then go to firmwares then select the Smartphone option then Android and you should be good to choose the firmware and download it for your region/country. ( Terribly sorry for not giving a link but xda forums are saying that i need more than 10 posts to post a link.
So good luck with that one :good:
I never tried it myself but i've seen that people backup their contacts,texts and apps with KIES so you should give it a try :good:
Either than that,this is all i know and im really sorry if i can't help you any further as im new here too
Alright thanks for the help.
I made a backup of my contacts, whatsapp messages and text messages on my SD card. I'm almost gonna start using Odin. (You don't need a rooted device in order for Odin to work, right?). And I also only got a .tar file from the downloaded package from Sammobile.com, is that all I need?
I'll post the results
Yes Odin will work with unrooted and rooted devices!
I don't know if that's the file, i would do a little search before updating about the files and remember to watch a video on youtube to help you with the process !
Things to remember : If you are on windows vista/7 run Odin as administirator
After installing the firmware do a factory reset / clear cache
Good luck! I hope somebody more experienced than me will help you better than i did . :good:
Haha alright thanks for the help.
I used Odin this afternoon, with succes! I updated to 4.0.3 (only using the .tar file) and after that I factory reset my phone.
Also, I managed to succesfully retain my text/whatsappp messages + contacts, so everything's fine.
I'm going to try out my phone for a couple of days and I'll report if anythings wrong with it.
Really glad that things went in the right direction for you
Just a quick thought now, our Samsung Galaxy S2 will get a new update to 4.0.4 which is reported to be far better than the current one and will be available on the upcoming weeks so be prepared to do another update
But anyway you did a great job! :good:
Hi,
I'm totally losing my mind because of Kies.
First of all, i've had problems using Kies with my Galaxy S3 since the beginning.
Every time i wanted to use Kies (To back-up Messages en Contacts primarly) i had problems.
After trying a few things i usually got it to work just long enough to get those back-ups.
Yesterday i Back-upped again before flashing and wiping. Again for some reason i got it to work.
However today when i need that Back-up i can't get ANYTHING to work.
I've uninstalled, re-installed everything i could think about.
I used CCleaner to remove RegistryKeys
I tried changing COMports
I plugged it in to every single USB port on my PC
I've been searching Google and XDA for 3 hours, and trying all different options.
But so far none of them worked...
I really have no idea why it sometimes works and sometimes don't
Is there anyone who has any idea how to fix this?
I'm using W8 Pro
And is there any good alternative for after i got this to work? So i won't ever have to use Kies again.
Advena
Join XDA Developers forum is best and never use Kies or OTA .
XDA Basics .
http://forum.xda-developers.com/showthread.php?t=1927113
Unroot return warranty
http://forum.xda-developers.com/showthread.php?t=1710613
MODEMS
http://forum.xda-developers.com/showthread.php?t=1740061
Questions .
http://forum.xda-developers.com/showthread.php?t=2148708
Advena said:
Hi,
I'm totally losing my mind because of Kies.
First of all, i've had problems using Kies with my Galaxy S3 since the beginning.
Every time i wanted to use Kies (To back-up Messages en Contacts primarly) i had problems.
After trying a few things i usually got it to work just long enough to get those back-ups.
google syncs your contacts on your phone! use sms backup & restore for all your messages
Yesterday i Back-upped again before flashing and wiping. Again for some reason i got it to work.
However today when i need that Back-up i can't get ANYTHING to work.
when you say flashing & wiping do you mean a custom rom? because kies won't work with anything but stock roms
I've uninstalled, re-installed everything i could think about.
I used CCleaner to remove RegistryKeys
I tried changing COMports
I plugged it in to every single USB port on my PC
I've been searching Google and XDA for 3 hours, and trying all different options.
But so far none of them worked...
I really have no idea why it sometimes works and sometimes don't
Is there anyone who has any idea how to fix this?
I'm using W8 Pro
And is there any good alternative for after i got this to work? So i won't ever have to use Kies again.
Advena
Click to expand...
Click to collapse
And follow JJE's advice!
Hi,
Thanks for your response,
I've flashed a Stock Samsung (MC2) and flashed a few other things.
I've checked my RomCleaner file, and i noticed i deleted the # before Kies.apk
So that's the problem!
Is there anyone that can upload Kies.apk for me? Googling hasn't done me any good.
Or is there any way to extract it from the firmware?
Or is there any good contacts manager that i can use on my PC.
I have all my contacts back on my phone now, but there's a lot of information missing.
And i'd like to add that on my PC cause it's so much quicker!
And what about a good Music manager that can sync with my phone?
Greetings
Flash the rom again .
Or try Perkas File Stash .
jje
Good Evening
Excusme everyone, I own a Sony Xperia ZL and running firmware C6503_10.4.1.B.0.101 (I hope this is the right one, I'am still a newbie about this), unrooted and bootloader locked. A few days ago, I got a bootloop on my device, and after searching the solutions they told me to flashing it. Then I just flashing it, and to be honest this is my first time flashing and I don't know any effect of this.
After successfully flashing, I lost all my internal data :crying:
But luckily , I don't know why but my device auto download all of my apps and also recover my contact automatically. I also got my WA messages because still have my back up on micro SD.
But not about the SMS, not even a single SMS appear.
I already try Dr.Fone for Android software and use deep scan, but the software found nothing.
Hope you will help me recover my SMS.
Thank you
Yoerisde said:
Good Evening
Excusme everyone, I own a Sony Xperia ZL and running firmware C6503_10.4.1.B.0.101 (I hope this is the right one, I'am still a newbie about this), unrooted and bootloader locked. A few days ago, I got a bootloop on my device, and after searching the solutions they told me to flashing it. Then I just flashing it, and to be honest this is my first time flashing and I don't know any effect of this.
After successfully flashing, I lost all my internal data :crying:
But luckily , I don't know why but my device auto download all of my apps and also recover my contact automatically. I also got my WA messages because still have my back up on micro SD.
But not about the SMS, not even a single SMS appear.
I already try Dr.Fone for Android software and use deep scan, but the software found nothing.
Hope you will help me recover my SMS.
Thank you
Click to expand...
Click to collapse
you should have nandroid back up before flashing anything
Vaibhav Chauhan said:
you should have nandroid back up before flashing anything
Click to expand...
Click to collapse
That's a lesson I got from his accident :crying:
Still, is there any way to recover my messages?
No backup no recovery. Look for cwm recovery for lb bootloader for ur phone. By the next bootloop make a nandroid backup from ur damage system, flash the new rom and make a custom restore of the data only.
Gesendet von meinem Xperia SP
Yoerisde said:
That's a lesson I got from his accident :crying:
Still, is there any way to recover my messages?
Click to expand...
Click to collapse
it can only occur if you have sync with google account
and auto backup have done
Vaibhav Chauhan said:
it can only occur if you have sync with google account
and auto backup have done
Click to expand...
Click to collapse
I believe I turn on that Sync a few weeks ago but then I turn it off because of the battery consumption.
Does the message that appear at time before I turn off the sync can be restored ?
Yoerisde said:
I believe I turn on that Sync a few weeks ago but then I turn it off because of the battery consumption.
Does the message that appear at time before I turn off the sync can be restored ?
Click to expand...
Click to collapse
you can try if it backed up
it will restore
Vaibhav Chauhan said:
you can try if it backed up
it will restore
Click to expand...
Click to collapse
Automatically ?
Yoerisde said:
Automatically ?
Click to expand...
Click to collapse
there is also automatic restore option in backup and restore option
Google doesn't back up text messages automatically. There are apps that can back them up on a schedule to a cloud backup or on your storage of the phone. Might be something to look into. But yea, the other text messages are gone, sorry. The other stuff came back like your contacts and apps because that kind of stuff is backed up through Google's servers.
but it take backup automatically when connect to the internet if sync is on
there is option available in backup and reset
Vaibhav Chauhan said:
but it take backup automatically when connect to the internet if sync is on
there is option available in backup and reset
Click to expand...
Click to collapse
Backing up SMS messages? That's not a Google option.
es0tericcha0s said:
Backing up SMS messages? That's not a Google option.
Click to expand...
Click to collapse
sorry it only backup settings
but there is also trick available to backup sms on google account
http://www.howtogeek.com/112852/how-to-backup-your-text-messages-to-your-gmail-account/
but its not automatic
Yoerisde said:
Good Evening
Excusme everyone, I own a Sony Xperia ZL and running firmware C6503_10.4.1.B.0.101 (I hope this is the right one, I'am still a newbie about this), unrooted and bootloader locked. A few days ago, I got a bootloop on my device, and after searching the solutions they told me to flashing it. Then I just flashing it, and to be honest this is my first time flashing and I don't know any effect of this.
After successfully flashing, I lost all my internal data :crying:
But luckily , I don't know why but my device auto download all of my apps and also recover my contact automatically. I also got my WA messages because still have my back up on micro SD.
But not about the SMS, not even a single SMS appear.
I already try Dr.Fone for Android software and use deep scan, but the software found nothing.
Hope you will help me recover my SMS.
Thank you
Click to expand...
Click to collapse
I'm unsure when I say this, but I'm pretty sure that SMS data is wiped when you clear the cache before flashing a new ROM.
I don't really understand why it would matter so much as long as you have everything else. Are they personal messages?
Dear Friends i have Samsung Galaxy S2 GT-I9100 phone bought in india in 2012 december. The phone was working fine with operating system which came with phone. suddenly today i felt to change the operating system to latest android OS jellybean. let me tell you one thing i am not a guru in this type of things so i tried whatever i could see on internet and installed Android version 4.3.1, Slim version Slim-4.3.build.2-OFFICIAL-1334.
Now my problem is the phone is working only for making phone calls and receiving phone calls. i cant even do SMS from this phone & its completely different then how it was. moreover i am not able to install whatsapp on this phone. and i am not able to see any google apps on the phone. neither my contact list is visible i had more then 700 contacts . and when i go on internet via WIFI and try to download whatsapp it says there is NO DEVICE. i am now confused and i dont know what to do. please can any one help me with simple steps how can I get my old version back or atleast how can i get google play store on this phone. Another important thing i tried to connect through Kies but even thats failure my device does not get connected to Samsung Kies anymore. i am worried i hope i havnt lost all my contacts.:
Tejus Mehta said:
Dear Friends i have Samsung Galaxy S2 GT-I9100 phone bought in india in 2012 december. The phone was working fine with operating system which came with phone. suddenly today i felt to change the operating system to latest android OS jellybean. let me tell you one thing i am not a guru in this type of things so i tried whatever i could see on internet and installed Android version 4.3.1, Slim version Slim-4.3.build.2-OFFICIAL-1334.
Now my problem is the phone is working only for making phone calls and receiving phone calls. i cant even do SMS from this phone & its completely different then how it was. moreover i am not able to install whatsapp on this phone. and i am not able to see any google apps on the phone. neither my contact list is visible i had more then 700 contacts . and when i go on internet via WIFI and try to download whatsapp it says there is NO DEVICE. i am now confused and i dont know what to do. please can any one help me with simple steps how can I get my old version back or atleast how can i get google play store on this phone. Another important thing i tried to connect through Kies but even thats failure my device does not get connected to Samsung Kies anymore. i am worried i hope i havnt lost all my contacts.:
Click to expand...
Click to collapse
You have to install the Google Apps as a separate install when dealing with most non stock roms. Surely the guide you were looking at mentioned that...? Weird that you are having issues with Sms as it's rare roms have that trouble. Which messaging app are you using? Your contacts aren't there because you wiped your phone, installed a new operating system, and didn't install the Google apps to resync your account. I'm confused on why you're surprised by that... Kies doesn't work on non stock roms and is a much inferior tool vs Odin. Also, didn't you do a nandroid backup before installing Slim? If so, you could just restore that and you would be back to the previous version in like 10 minutes. If you didn't...well, you weren't looking at the right guides then. I think Slim is 10x better than stock, personally but depending on the phone and version, there can be some minor issues.
I think that Whatsapp doesn't recognize your phone because of the custom DPI. If you set that to stock value, it should work.
Tejus Mehta said:
Dear Friends i have Samsung Galaxy S2 GT-I9100 phone bought in india in 2012 december. The phone was working fine with operating system which came with phone. suddenly today i felt to change the operating system to latest android OS jellybean. let me tell you one thing i am not a guru in this type of things so i tried whatever i could see on internet and installed Android version 4.3.1, Slim version Slim-4.3.build.2-OFFICIAL-1334.
Now my problem is the phone is working only for making phone calls and receiving phone calls. i cant even do SMS from this phone & its completely different then how it was. moreover i am not able to install whatsapp on this phone. and i am not able to see any google apps on the phone. neither my contact list is visible i had more then 700 contacts . and when i go on internet via WIFI and try to download whatsapp it says there is NO DEVICE. i am now confused and i dont know what to do. please can any one help me with simple steps how can I get my old version back or atleast how can i get google play store on this phone. Another important thing i tried to connect through Kies but even thats failure my device does not get connected to Samsung Kies anymore. i am worried i hope i havnt lost all my contacts.:
Click to expand...
Click to collapse
go back to stock rom by flashing it via odin .then just refer to this links to understand all droid's stuff http://trendblog.net/guide-to-android-rooting-custom-roms-apps-2014-edition/ or http://lifehacker.com/5789397/the-always-up-to-date-guide-to-rooting-any-android-phone
and i have got list of good roms so refer this http://androidcure.com/best-kitkat-roms-samsung-galaxy-s-ii-i9100/
now you are good to go for Flashing and using Custom roms !!
es0tericcha0s said:
You have to install the Google Apps as a separate install when dealing with most non stock roms. Surely the guide you were looking at mentioned that...? Weird that you are having issues with Sms as it's rare roms have that trouble. Which messaging app are you using? Your contacts aren't there because you wiped your phone, installed a new operating system, and didn't install the Google apps to resync your account. I'm confused on why you're surprised by that... Kies doesn't work on non stock roms and is a much inferior tool vs Odin. Also, didn't you do a nandroid backup before installing Slim? If so, you could just restore that and you would be back to the previous version in like 10 minutes. If you didn't...well, you weren't looking at the right guides then. I think Slim is 10x better than stock, personally but depending on the phone and version, there can be some minor issues.
I think that Whatsapp doesn't recognize your phone because of the custom DPI. If you set that to stock value, it should work.
Click to expand...
Click to collapse
Thanks for your reply.
How can install whatsapp as i am not able to locate play store icon on my phone any more. and you are correct about SMS my SMS is working. i was not seeing very well. please guide me how to install playstore and whatsapp
Tejus Mehta said:
Thanks for your reply.
How can install whatsapp as i am not able to locate play store icon on my phone any more. and you are correct about SMS my SMS is working. i was not seeing very well. please guide me how to install playstore and whatsapp
Click to expand...
Click to collapse
I told you why you didn't have the Play Store in the very first sentence.
http://www.slimroms.net/index.php/d...146-addons4-3/8845-slim-aio-gapps-4-3-build-2
Boot to recovery, wipe caches, install.