[Q] Using Alien, never did OTA, need to do warranty exchange - Atrix 4G Q&A, Help & Troubleshooting

My Atrix went from stock to rooted, unlocked BL, and then installed Kenneth's beta 4.5, then installed the wipe version of Alien (2nd release, I think).
My touchscreen has stopped responding, so I can't maneuver in the phone and need to try to get it in a state where AT&T will switch it out for me without having a hissy fit.
I've been reading snippets that I'm ok to SBF to 2.2.2, or that I should use fruitcake. Which should I do? Or is there another method?
I apologize if this is already covered, I searched for hours, and either its not there, or I don't know the right keywords to search by.
Any help is greatly appreciated!

First did fruitcake, then did the RSD lite route. Both worked, but the RSD lite route got me what I wanted.
Thanks

rileyh1278 said:
First did fruitcake, then did the RSD lite route. Both worked, but the RSD lite route got me what I wanted.
Thanks
Click to expand...
Click to collapse
Did you get hit on the warranty exchange for having an unlocked bl? I know it doesn't say UNLOCKED if you flash the stock 4.5.91 but it's still unlocked.
I'm sure people want to know just in case they get in the same situation.

At that point would it be in the users benefit to brick the phone intentionally by flashing an older sbf?
I know it's fraud but just curious.

Related

[Q] How to unroot 2.3.4 Atrix

I had previously had Android 2.2.2 installed on my AT&T Atrix and done some research with no avail. I have yet to find an unrooting to 2.3.4, Need to return my phone, not really enjoying GB and sucky battery life. Will wait for a newer phone to come stateside. So please help? Method of root was SuperOneClick Gingerbreak 1.1 and then update OTA. Any working methods found yet?
THanks in advance. Hope for some answers soon, returning tomorrow.
I used this: http://forum.xda-developers.com/showpost.php?p=15023022&postcount=2
This is to root it but not unroot?
what he posted was to Root
just search the forum for aroot, it has the option to root and unroot or you can use RSD to flash back to a stock rom like 1.2.6 then just go through the updates to the latest if you so choose to,
I dont have an unlocked bootloader and Im not interested in doing so. Doesnt using RSDlite cause bricks on official updates. I tried unroot with aRoot and it just restarted. I tried unroot with gingerbreak and it is greyed out.
I had to return my first Atrix back in March and all I did was use "Root Explorer" to delete the SU files/apk and did a factory reset. If they intend on reselling it as refurbished they will flash a stock sbf anyways. Actually, you can find the stock sbf in the development forum and flash it yourself and it should return it to stock.
ArtificialMusik said:
I had previously had Android 2.2.2 installed on my AT&T Atrix and done some research with no avail. I have yet to find an unrooting to 2.3.4, Need to return my phone, not really enjoying GB and sucky battery life. Will wait for a newer phone to come stateside. So please help? Method of root was SuperOneClick Gingerbreak 1.1 and then update OTA. Any working methods found yet?
THanks in advance. Hope for some answers soon, returning tomorrow.
Click to expand...
Click to collapse
Thanks for the quick reply. I'm going to go ahead and look for these files. Just wondering, where are they stored at?
Look here.
Be sure to read the thread. Also, you were right about NOT downgrading from the OTA GB, it will brick your phone.
ArtificialMusik said:
Thanks for the quick reply. I'm going to go ahead and look for these files. Just wondering, where are they stored at?
Click to expand...
Click to collapse
I would actually prefer to just delete SU from the system (since it wont show any use of SU all together since I did do a restore) and I'm not comfortable with flashing and the chance of bricking.
ArtificialMusik said:
I dont have an unlocked bootloader and Im not interested in doing so. Doesnt using RSDlite cause bricks on official updates. I tried unroot with aRoot and it just restarted. I tried unroot with gingerbreak and it is greyed out.
Click to expand...
Click to collapse
i unlocked my BL and used RSD to go back to 1.2.6 twice with no problems, only time it will brick is if you OTA update to GB and unlock the BL and try to RSD back to a stock rom, as long as you havent updated to the official GB and use RSD you will be fine, at least i was twice
can i unroot 2.3.4?
would this work for 2.3.4? just deleting the files to send back to at&t for a replacement?

[Q] Help with update to gingerbread!!!

Hi, there are probably numerous questions similar to mine, but I couldn't find the right thread for me.
I recently unlocked my atrix's bootloader, and tried to update to the gingerbread update. Ultimately, I wanted to flash the Alien rom, but the gingerbread update (not the OTA one), caused my phone to be stuck on the Moto logo, so I flashed the 1.2.6 sbf on my phone.
Now, I'm not sure what I should do to update my phone to gingerbread since I read that if I update directly from 1.2.6, I will hard break my phone. What should I do?
By the way, I have been having troubles with an update to 1.8.3 via sbf. It keeps saying that the phone did not enumerate.
Thanks for all the help!!
phillyf8n said:
Hi, there are probably numerous questions similar to mine, but I couldn't find the right thread for me.
I recently unlocked my atrix's bootloader, and tried to update to the gingerbread update. Ultimately, I wanted to flash the Alien rom, but the gingerbread update (not the OTA one), caused my phone to be stuck on the Moto logo, so I flashed the 1.2.6 sbf on my phone.
Now, I'm not sure what I should do to update my phone to gingerbread since I read that if I update directly from 1.2.6, I will hard break my phone. What should I do?
By the way, I have been having troubles with an update to 1.8.3 via sbf. It keeps saying that the phone did not enumerate.
Thanks for all the help!!
Click to expand...
Click to collapse
I'm surprised you aren't already hardbricked.. Use the OTA updates until 1.8.3 (RSD shouldn't be used at all really) and then re-root and unlock whatever using: http://forum.xda-developers.com/showthread.php?t=1182871.
If it did not reenumerate, then all you should do is boot back into RSD and see whether that fixes it.
http://forum.xda-developers.com/showthread.php?t=1163342
this gives stock 2.3.4 without touching bootloader

[Q] [q] Failed to boot 2 - hard root or no?

Yes I made a mistake (**** happens) and now when I boot my phone i get "Failed to boot 2"
and it goes into SBF mode. prior to this I was on gingerbread 2.3.4, on bell in canada.
I've seen guides offering a 2.1.1 SBF that can be used to fix a phone, but I'm worried using this will brick my phone since I'm on 2.3.4
I've seen plenty of warnings not to use an ATT SBF, but nothing about using an older bell version.
derkinit said:
Yes I made a mistake (**** happens) and now when I boot my phone i get "Failed to boot 2"
and it goes into SBF mode. prior to this I was on gingerbread 2.3.4, on bell in canada.
I've seen guides offering a 2.1.1 SBF that can be used to fix a phone, but I'm worried using this will brick my phone since I'm on 2.3.4
I've seen plenty of warnings not to use an ATT SBF, but nothing about using an older bell version.
Click to expand...
Click to collapse
why don't you just reflash a 2.3.4 sbf? i wouldn't risk hard bricking your phone; as long as you can get into RSD mode and can flash a sbf with RSD Lite, then you're fixable.
or better yet, reflashing the pudding .sbf (if you're unlocked)
btw, what was the mistake you made? this can help me solve your problem.
there is no 2.3.4 sbf available for bell, and i didnt unlock
my mistake was trying to install CM without unlocking the bootloader, i misread some things, and I'm kicking it myself now.
I did see one thread during my searching of a guy who successfully used an AT&T 2.3.4 SBF on his bell atrix, so I'm contemplating trying that
other than that I can try sending it in and getting the phone repaired (which will most lilely be denied based on me voiding the warranty) and past that, I drop 500 bucks on a new phone, and being a teenager saving for univeristy, thats annoying.
So I loaded up the AT&T sbf in RSD lite, and it wouldnt even let me try to flash it
as a shot in the dark i tried using pudding (IHOP), and it tried, and failed.
pretty much out of ideas at this point, only bell has the sbf my phone truly needs so I'm gonna take it in tomorrow and hope for the best.

Remove all traces of root and being unlocked(taking to sprint need to wipe)

Can someone give me step by step how to remove all and any traces of root and being unlocked/and CWM installed? I used RSD Lite to flash 1FF-sunfire-user-2.3.4-4.5.1A-1_SUN-198_7-CM-release-keys-signed-Sprint-US.sbf over, but ive heard there are still traces and cant find how to remove them. I used pudding for unlock, CWM for recovery, and initial root i used torpedo, then the built into "system.img" one after unlock. Im going to Sprint first thing in the morning tomorrow, so the faster the response the better. THANKS!
You can do a factory reset and wipe every thing. But really what you have done is enough.
Sent from my MB855 using Tapatalk
Well, you SBF'd it and they really wont look that much into it. I bricked my old samsung moment trying to find a root method told them it just went out, and got a replacement.
tl;dr just take it back as is. you should be fine.
Sprint services rooted phones (this was even on the xda news portal) so why do you need to return it to stock?
Wow really Sprint will actually not say anything or care if you give them an unlocked/rooted phone? I didnt know that! I just sbf'd and used recovery to wipe and hoped it cleared all that i needed. Thanks guys!
I would also like to know how to do this as I'm trying to install cm7 on my phone but the one click root method I used apparently will not work with the unlocked device. I followed the guide I found by qbking and flashed the stock sbf file with rsd lite, however my device remained unlocked. Is there something I'm missing? I double checked the video and I followed all of the steps he mentioned but I can't seem to re-lock and unroot my device.
You may want to try searching for "nopudding4u.sbf" I got the file somehow a while back and it supposedly removes the pudding unlock, however i have NOT tried it and im not exactly sure how to use it(id assume just flash it..? but i have no idea)

[Q] Clarifications on Updating to 2.3.6

Ok, I know there are a lot of posts already on updating to 2.3.6 and root, but there appears to be a lot of different situations and limited information that is causing me some confusion.
So, what I want to do is get some clear details about probably the second most common situation: A Motorola Atrix 4G running the stock ROM with root access and an unlocked bootloader.
With regards to updating, aside from the obvious actions (i.e. TiBu, maybe a Nandroid), is there anything else that needs to be done to perform the update?
Additionally, I would like to keep root/unlocked even with the update, but I am willing to re-do root after the update. I can't find clear information on what methods work to keep root or to restore root after updating.
That is pretty much all that I am trying to do. I can not afford to brick my phone, so I want to make sure that I understand everything before I update.
P.S. Curse Motorola and it's stupid locked bootloaders!
I'm in the same shoes and looking to do the same thing...I want to keep root, not brick my phone...Apply the 141 update. I don't mind a little work (re-root, re-modify some files)
I'm running an unlocked bootloader, AT&T Atrix with 4.5.91 which is rooted with some custom changes (tethering, 2g/3g toggle, unlock APNs, agps)
Seems it could be possible to rebuild Blur_Version_91.4.5.141.MB860ATT.en.US available from Motorola and exclude the bootloader portions to keep the phone from bricking?
psychephylax said:
I'm in the same shoes and looking to do the same thing...I want to keep root, not brick my phone...Apply the 141 update. I don't mind a little work (re-root, re-modify some files)
I'm running an unlocked bootloader, AT&T Atrix with 4.5.91 which is rooted with some custom changes (tethering, 2g/3g toggle, unlock APNs, agps)
Click to expand...
Click to collapse
Yeah, I used the script that applied the tethering/hotspot tweak. That's about it. I haven't had to use any agps or anything, it's got amazing gps as it is.
Glad I'm not the only one though
If you have a stock rom unlocked bootloader with root don't do the ota update.I just soft bricked my phone.
Sadly, I did just that. I just wasn't paying attention.
Update: resorted to a factory reset. Now I have 2.3.6 running. Just going to take some time to restore my apps and settings.
Looks like I'm in the same boat. What's the best way to recover from a soft-brick in this situation?
thatguy193 said:
If you have a stock rom unlocked bootloader with root don't do the ota update.I just soft bricked my phone.
Click to expand...
Click to collapse
Yeah, this is exactly why I have asked. I read at least one post somewhere where someone tried both the SD Card and the OTA update and the SD didn't work, but the 2nd OTA try did. I don't know if they said they had unlocked or not.
Johnston212 said:
Yeah, this is exactly why I have asked. I read at least one post somewhere where someone tried both the SD Card and the OTA update and the SD didn't work, but the 2nd OTA try did. I don't know if they said they had unlocked or not.
Click to expand...
Click to collapse
Well I found this threadhttp://forum.xda-developers.com/showthread.php?t=1498856 was trying the auto updater as suggested but my phone wont stay on long enough for it to work.It does the auto shutdown and tries re-installing the OTA update which gives me the android triangle guy.
I recently made an update of my Atrix 4G's System from 2.3.4 to 2.3.6.
My 2.3.4 version was unlocked and rooted. It is on ATT.
Initially I received a notification in my phone about the new System update available. I tried three times OTA, but each time the process failed. When it was booting up always gave me the Android Icon with an Exclamation mark inside of a triangle. But nothing else happens. My phone continued working but with the 2.3.4 version.
Then I went to this page:
Because I haven't less than 8 post in this site I can't post any URL.
But, go for the "Motorola software update" in the Motorola's web page or Google it and get it.
And installed the "Motorola Software update" application. I had to restart my PC in order to make the software to recognize and connect to my Atrix 4G. When the Atrix was connected, by USB port, I had to select the "Windows media Sync" in the USB connection options list to make the connection to work.
Then, all that I had to do was wait until the process got completed.
I hadn't see nothing different with the new update.
I conserved my "unlocked" condition but I lost my "Rooted" condition. But that is not a big issue, there are several thread in the web that help you to get rooted again.
Hope this can help, It works for me.
cjfermin said:
I conserved my "unlocked" condition but I lost my "Rooted" condition. But that is not a big issue, there are several thread in the web that help you to get rooted again.
Hope this can help, It works for me.
Click to expand...
Click to collapse
You have an unlocked bootloader? Or sim-unlocked phone?
I'm in the same situation of @cjfermin and the 2.3.6 was flashed without any problem.
Of course I've lost ROOT, but I've followed simple instructions on the web (using Fasboot) and I've re-rooted the Atrix in 3 minutes.
PS: my Atrix was/is sim-unlocked and with unlocked bootloader.
emandt said:
I'm in the same situation of @cjfermin and the 2.3.6 was flashed without any problem.
Of course I've lost ROOT, but I've followed simple instructions on the web (using Fasboot) and I've re-rooted the Atrix in 3 minutes.
PS: my Atrix was/is sim-unlocked and with unlocked bootloader.
Click to expand...
Click to collapse
Thanks, that is exactly what I was needing to find out. I've heard yes and no's on different re-rooting methods. Could you link the one that you used? I was thinking about using Gingerbreak or OneClickRoot
I was trying to apply the OTA 4.5.141, on my rooted AT&T Motorola Atrix stock rom 2.3.4 and after the first reboot, following the instructions from the update, I am getting the message “failed to boot 2 starting rds mode” and just sit there. After removing the battery and booting up again, the phone seems to booting up normally and then when the phone finishes loading most of the widgets, I get a message saying “turning off” and the same cycle keeps repeating.
This is my primary phone and I am really desperate right now and I do not know what to do.
Please I need some help,
Johnston212 said:
Could you link the one that you used?
Click to expand...
Click to collapse
Here: http://www.android-advice.com/2012/root-the-motorola-atrix-4g-running-4-5-141/
Hope that helps you!
Alverik said:
I was trying to apply the OTA 4.5.141, on my rooted AT&T Motorola Atrix stock rom 2.3.4 and after the first reboot, following the instructions from the update, I am getting the message “failed to boot 2 starting rds mode” and just sit there. After removing the battery and booting up again, the phone seems to booting up normally and then when the phone finishes loading most of the widgets, I get a message saying “turning off” and the same cycle keeps repeating.
This is my primary phone and I am really desperate right now and I do not know what to do.
Please I need some help,
Click to expand...
Click to collapse
Ok, is your bootloader unlocked as well? I googled the "failed to boot 2 starting RSD mode" that you mentioned and there are a number of posts on it from over the years. It seems that you may need to flash a SBF file, but I don't know enough about your situation to competently tell you more than that.
Johnston212 said:
Ok, is your bootloader unlocked as well? I googled the "failed to boot 2 starting RSD mode" that you mentioned and there are a number of posts on it from over the years. It seems that you may need to flash a SBF file, but I don't know enough about your situation to competently tell you more than that.
Click to expand...
Click to collapse
I am on stock rom 2.3.4 and have only rooted my phone nothing else. It seems that because it was a rooted phone the update could not finish the process.
Now I don’t know what to do.
Should I try to flash to 2.3.4 using RDS lite and then update using OTA 4.5.141 or flash using 4.5.141 (I don’t know where to find it)?
Help please, this is my only phone.
Alverik said:
I am on stock rom 2.3.4 and have only rooted my phone nothing else. It seems that because it was a rooted phone the update could not finish the process.
Now I don’t know what to do.
Should I try to flash to 2.3.4 using RDS lite and then update using OTA 4.5.141 or flash using 4.5.141 (I don’t know where to find it)?
Help please, this is my only phone.
Click to expand...
Click to collapse
If the only thing you've ever done to the phone is root then flashing the official 2.3.4 (not fruitcake) with RSDlite and then applying the 141 OTA update should be ok. Things to note:
1) Make sure the phone is fully charged
2) Apply the 141 OTA update from sd card. Go to motorola's website . I've had mixed results when applying previous updates when downloading over wifi.
3) Be VERY sure you've done nothing else to your phone other than root, i.e. unlock, mess with the bootloader and/or recovery (unlock, ROMs).
gnahc79 said:
If the only thing you've ever done to the phone is root then flashing the official 2.3.4 (not fruitcake) with RSDlite and then applying the 141 OTA update should be ok. Things to note:
1) Make sure the phone is fully charged
2) Apply the 141 OTA update from sd card. Go to motorola's website . I've had mixed results when applying previous updates when downloading over wifi.
3) Be VERY sure you've done nothing else to your phone other than root, i.e. unlock, mess with the bootloader and/or recovery (unlock, ROMs).
Click to expand...
Click to collapse
The only thing that I have done other than rooting my phone it’s unlocking the sim card.
I don't have a SIM unlocked phone, so I can't with 100% certainty say you will be ok. You should be fine though. Maybe others with SIM unlocked phones will chime in.
gnahc79 said:
I don't have a SIM unlocked phone, so I can't with 100% certainty say you will be ok. You should be fine though. Maybe others with SIM unlocked phones will chime in.
Click to expand...
Click to collapse
I am not able to copy the update file to the SD card because I get a message saying “turning off” a little bit after the phone loads the sd card and then I get the "failed to boot 2 starting RSD mode" and after that the only way to take it out of that mode, it’s by removing the battery.
What options do I have now?
Thank you,

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