[Q] no audio during movies - Atrix 4G Q&A, Help & Troubleshooting

I don't have a problem when I use the camcorder and playback movies, but I had a couple of dvds ripped to my PC. I just copied and pasted one to the external sd card just to see how it would play. When I try to play the file, the video is perfect, but the audio doesn't play. Also, when I try to play a video taken with our digital camcorder, it seems like its playing, but no audio/video is heard/seen. Am I supposed to convert these video files before I transfer them for playback on this phone?

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[Q] Video playback

I recently downloaded 3 videos, one of them can play but the other don't.
It is all the same .mp4 but why are there some not working...

[Q] Playing videos from gametrailers.com, some work, some don't.

I wonder why some videos from gametrailers don't play, while some other do play. The one that don't play actually start for a split second but then the video player gives an error saying the video cannot be played. I tried some alternative video players like Mobo Player, it is able to open them but the video and audio is not synced. Any solution?
I assume GT changed the format, but it's still MP4, it's strange that some videos don't play, there has to be a way to play them.

Video playback struggles on pc

I recently noticed that video playback on pc is not smooth
at all. VLC player struggles to play the video and windows
media player plays with a lot of artifacts.
When i watch the playback on Galaxy S3 everything is smooth.
Has anyone experienced something like this?
Is the video located in the internal storage or the SD card, what speed is the SD card, is it connected to the PC in MTP or UMS mode?
eksasol said:
Is the video located in the internal storage or the SD card, what speed is the SD card, is it connected to the PC in MTP or UMS mode?
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Videos are located on SD card.
But i copy and paste the video from S3 to my desktop
and then i play the video with vlc or wmp.
Video bitrate is 30 mb/s.
foxy4270 said:
Videos are located on SD card.
But i copy and paste the video from S3 to my desktop
and then i play the video with vlc or wmp.
Video bitrate is 30 mb/s.
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Isn't it a problem with your PC then? Nothing to do with S3
looks like ur pc is less powerful than s3 or missing proper codecs
Try KMP player. If it still stutters, I think it is codec-related....
BobFL said:
Try KMP player. If it still stutters, I think it is codec-related....
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Cheers mate...KMP player plays it fine.
Thanks.
I recorded a 1080p 5 minute video of my son the other day, just tried playing it in VLC and it played flawlessly.

[Q] Media Streaming Question.

Ok here is the problem I am having. Im using my PC in my office as a media server. I am able to connect with my DNA and pull up all my videos with ease. Thing is not all my videos are in .mp4 format majority are in .avi. I am able to see the thumbnails of the videos but when I play them it says cannot be played. So on the side there is an option where you can search for wifi players. Tried that and even though I have video apps like mobo, vlc, and mx video installed. HTC doesn't recognize these options as wifi players. So should I convert these movies to .mp4? Im trying not to because most are HD movies over a gig each.
nerdgenius said:
Ok here is the problem I am having. Im using my PC in my office as a media server. I am able to connect with my DNA and pull up all my videos with ease. Thing is not all my videos are in .mp4 format majority are in .avi. I am able to see the thumbnails of the videos but when I play them it says cannot be played. So on the side there is an option where you can search for wifi players. Tried that and even though I have video apps like mobo, vlc, and mx video installed. HTC doesn't recognize these options as wifi players. So should I convert these movies to .mp4? Im trying not to because most are HD movies over a gig each.
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Clear the defaults for your stock video player and tap on the movie you want while using a file explorer then pick what player you want. The player option is for you to stream from your phone to a device that can hande the format, not an app on your phone.
Sent from my HTC6435LVW using Tapatalk 2

mkv support?

how do i play mkv video files without decoding it to mp4 ?
i think any lesser device supports mkv
zonemaster said:
how do i play mkv video files without decoding it to mp4 ?
i think any lesser device supports mkv
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download vlc player or mx player from play store
om22 said:
download vlc player or mx player from play store
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It doesnt even let me copy the file, windows explorer crashes
File size larger than 4Gb? If so format SD card exfat
Mr Paul said:
File size larger than 4Gb? If so format SD card exfat
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The file is 1.4 giga and for some reason when I tried to copy the to my s3 it also crashed (in the past I could transfer to the s3)
a lot of my anime and tv shows are in mkv format but they are pretty small in size and i have no trouble playing them with mx player. i might try a larger file and get back to you.
Edit: i transfered a 13.1GB file to my XTZ "The Hobbit, An unexpected Journey 1080p" x264 .mkv file (bearing in mind whenever you transfer something to your XTZ at least in my case, it will warn you the file may need to be converted to play on your device) and i played it using mx player at first it complained i needed a custom codec to play audio because of "dts" which i went and downloaded but the movie was still playing without audio and looked fine. After installing the codec i tried playing the movie again and it was working perfectly.
If you cant transfer the files have you tried a different usb cable to connect your XTZ to your computer or even tried using an sd card reader (if your using an sd card) ?
I'm having the same issues and can't figure it out. Smaller files around 25 mb transfer fine. Larger files like my tv shows, which are 1+ gb, crash windows explorer every time. Yet I can transfer the same files without problem using OTG and a thumbdrive. I'm running stock (4.12) on an SGP312. Any help would be greatly appreciated. Thx!
To the OP, mkv files play on the stock player but you wont get any audio if the audio format is AC3. Try downloading the vmplayer from google play. Works for me.
*** Also I tried a different cable and had the same results.
If watching anime, MX Player and BSPlayer are great options. I prefer to use MX Player because it renders perfectly .ass and .saa styled subtitles. Also the Hardware Plus (HW+) decoding works great. Only thing that won't be fully playable would be 10-bit color encodes that are getting popular among subbing groups, as this is due to hardware limitation, and software decoding is slow as heck with that format. So, anime in 8-bit and 1080p should run flawless.
For any other type of vids contained in mkv, MX Player and its HW+ decoder is also the one to go with. I play huge (+10GB) FullHD mkv files with no stuttering at all.
I used XTZ 32GB for all these tests.
foowack said:
I'm having the same issues and can't figure it out. Smaller files around 25 mb transfer fine. Larger files like my tv shows, which are 1+ gb, crash windows explorer every time. Yet I can transfer the same files without problem using OTG and a thumbdrive. I'm running stock (4.12) on an SGP312. Any help would be greatly appreciated. Thx!
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I had no issues transferring large files (up to 8GB) over USB to my SGP312. Might be a driver issue in your Windows version. I am using Windows 8 64bit myself.
That being said, I am now solely using the app Wifi File Transfer Pro to send data wirelessly to my Tablet. It is not as fast as USB, but much more convenient.
Download some other media players for your tablet like VLC, MX players. If they can not help you achieve the goal, then I am afraid that you need to encode your videos into MP4 format via a third party programs inclucing Handbrake or Brorsoft Video Converter.

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