I've been intermittently getting this error. Something about data not being able to connect.
Has anybody else gotten this error and does anyone know how to fix it? I'm completely stock, no root.
Same here! I can't figure out why it's doing this as well.
Yeah I've gotten it too. Flashing different radios didn't seem to help- mine is S-off and rooted. My sister works for Sprint she isn't the phone nerd like me but lol nothing I seem to do can fix it. Will update on how she fixes it if she does lol.
You can still make phone calls and everything else, just no data.
Try making a call, if it doesn't go through you will be connected to someone in tech support who will refresh you connection to the network. They implemented a security feature that will give ya that when you aren't being allowed onto the network.
#Winning# said:
Try making a call, if it doesn't go through you will be connected to someone in tech support who will refresh you connection to the network. They implemented a security feature that will give ya that when you aren't being allowed onto the network.
Click to expand...
Click to collapse
Yep. Exactly what this guy said. Tell the guy the error you got and he'll fix it up right away.
I started getting this same error this morning, right after I flashed Synergy nightly 330. Not sure if it's a coincidence or not, but that's when it started. It's now doing it on every rom. I can connect to 4g just fine. It's only 3g that gives me that error. I've updated PRL and Profile but that didn't fix it. Not sure what I'll try next.
EDIT: Well, right after I submitted this message a second ago, I looked at my phone and 3G was connected and the error stopped. It lasted for a few hours then resolved itself. Strange.
Are you able to post the steps?
I am getting the same error and can't even call *2
Thanks
Apparently there is a national outage, that's why we are getting the 128 code.
I've been getting it all day too. I can make calls though, so I'm not sure what the problem is. I just keep getting the error message pop up.
I was getting it, too. I went on chat with Sprint and they reset me again. Had to take my battery out for 2 minutes and then reboot my phone twice. It's all fixed now.
I think there were network issues on the 20th as it happened to me as well. However, I just left it alone suspecting the network, and about 20 min later, it fixed itself.
This isn't 3d related guys, my evo 4G is doing it as well. It started after that small earthquake over here. Not sure if that's why but I was fine before 2pm today.
Sent from my x3Dvo using XDA Premium App
My daughters phone had that problem. I updated profile seems to have fixed it for now.
Sent from 3D A.W.E.S.O.M-O
Maybe it was due to the earthquake today. There was an announcement from Sprint saying the sprint towers were overloaded.
Sent from my PG86100 using XDA Premium App
aFoodStampBaby said:
Maybe it was due to the earthquake today. There was an announcement from Sprint saying the sprint towers were overloaded.
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
That was because too many people were trying to call, but I don't see how calling people could affect the data.
my phone just started doing this recently while on 4G. i can make calls, send texts, browse internet, etc. only thing i can't do on 4G is play Scrabble. it tells me no network detected. today i was using Google Nav in Orange County by Anaheim, CA on the 5fwy and i saw the error pop up a few times. i just tapped on the dismiss button and continued on my way. just curious on the error as its starting to annoy me. i called sprint a couple days ago and they were clueless as to why it popped up. they checked the towers by my house and said they were fine and operational. but yet i know there is something wrong here. especially when i can't play Scrabble on 4G...LOL . i've also reset my data profile using my MSL# and updated data profile and PRL... anywho has anyone had this issue recently and has had this corrected??? BTW: I'm rooted running stock RUU 2.3.4 on latest radio and prl...
will survive said:
my phone just started doing this recently while on 4G. i can make calls, send texts, browse internet, etc. only thing i can't do on 4G is play Scrabble. it tells me no network detected. today i was using Google Nav in Orange County by Anaheim, CA on the 5fwy and i saw the error pop up a few times. i just tapped on the dismiss button and continued on my way. just curious on the error as its starting to annoy me. i called sprint a couple days ago and they were clueless as to why it popped up. they checked the towers by my house and said they were fine and operational. but yet i know there is something wrong here. especially when i can't play Scrabble on 4G...LOL . i've also reset my data profile using my MSL# and updated data profile and PRL... anywho has anyone had this issue recently and has had this corrected??? BTW: I'm rooted running stock RUU 2.3.4 on latest radio and prl...
Click to expand...
Click to collapse
Not being able to play Scrabble while on 4G has been an issue with the Scrabble app for sometime. I reported it twice to the company but never got a response. This is totally unrealted to the errors others are reporting in this thread. Scrabble just needs to fix their app.
Did anyone get Sprint to fix their phone. I called them but they were not able to fix it over the phone.
Related
Just sitting here at work, and I noticed my battery was unusually low for my usage today... when I noticed that my 3G icon was missing. I thought that was weird, because less than an hour ago, I had it for sure. I was getting email updates for work on a regular basis.
When I checked my quick settings, my mobile network just kept saying "Turning On," and would sometimes flash between that and 'ON' but never actually brought up a 3G, (or any data icon for that matter.) Texts are still getting through, but are about 2-3 minutes behind Google Voice popups on my laptop.
Has anyone else seen this before? I have rebooted, and tried Airplane mode, and disabling/renabling all the radios individually, and nothing has worked... Guess I should yank the battery now. Really bizarre. I usually get pretty good 3G service over here.
If it continues, exchange it.
ScrapMaker said:
Just sitting here at work, and I noticed my battery was unusually low for my usage today... when I noticed that my 3G icon was missing. I thought that was weird, because less than an hour ago, I had it for sure. I was getting email updates for work on a regular basis.
When I checked my quick settings, my mobile network just kept saying "Turning On," and would sometimes flash between that and 'ON' but never actually brought up a 3G, (or any data icon for that matter.) Texts are still getting through, but are about 2-3 minutes behind Google Voice popups on my laptop.
Has anyone else seen this before? I have rebooted, and tried Airplane mode, and disabling/renabling all the radios individually, and nothing has worked... Guess I should yank the battery now. Really bizarre. I usually get pretty good 3G service over here.
Click to expand...
Click to collapse
Mine did the exact same thing this afternoon in Lubbock Tx. I rebooted, turned off and on and data always showed turning on but never connected. For some reason I ended up in the Sprint Zone and it then connected. It went into spring zone as I tried to connect to *2.
Don't have a good explanation of why it started working but try going to the spring zone and check data on.
The same exact thing happened to me too on my 3d today.
Sent from my PG86100 using Tapatalk
Did you do the "speedup 3D" trick that was posted where you removed the proxies after typing in your MSL password? If so, undo it, because that's your problem.
I haven't messed with any settings. I pondered it, but I haven't received my MSL code yet.
I did just find out that my coworker lost his 3G on his Epic. I think this is a Sprint issue, and not any of the devices... Scary though.
Austin, TX here.
im experiencing the same issue right now here in north austin, tx. im getting basic phone services but no network (market/FB/web/etc.)
and no I did not use the speed up internet fix.
ScrapMaker said:
I haven't messed with any settings. I pondered it, but I haven't received my MSL code yet.
I did just find out that my coworker lost his 3G on his Epic. I think this is a Sprint issue, and not any of the devices... Scary though.
Austin, TX here.
Click to expand...
Click to collapse
well seeing how there are 3 texas people here experiencing this issue it might just be issue with sprint
Maybe they are upgrading the equipment of the "node".
I will be calling sprint on break in 10 minutes to find out
Well I just came back from BestBuy and picked up the 3D here in Michigan. Everyone in mobile just about had Sprint and no one could connect to 3g. My Evo 4g had a very limited connection. As soon as I got the 3D, it couldn't update the weather. So it is definitely something going on with Sprint right now and not your phone.
Just came back for me... Ben White / I-35 area. That was weird.
Are you sure your power saver settings aren't disabling your data connection due to your phone being below the % you set it at?
I don't think it's a 3d problem. I've had trouble connecting to 3g here and there with my og evo about 2 weeks before the 3d came out. I seriously think sprint has some serious network problems.
Man what is going on with Sprint? It's been happening a bit today as well.
I installed golflogix and it gave me an error message and forced closed the program and also put the 3d into airport mode.
However, golflogix will work on 4g.
There seems to be some problems with the sprint network or the 3d.
I had this same issue over the weekend. Rebooting the phone never worked so I did a factory reset and havent had the problem since. but it does make me a little apprehensive.
Perhaps the network is experiencing outages as they roll out an upgrade to their data network to proactively detect unauthorized tethering activity so that when HTC imminently unlocks the Evo 3D, they can charge backdoor tetherers appropriately.
jshields1986 said:
I will be calling sprint on break in 10 minutes to find out
Click to expand...
Click to collapse
Thought this was funny. Waiting for a break from work to call Sprint, while surfing xda...
Its anybody else receiving text messages late? Mine come in on time sometimes but when it doesn't it ranges from 7 to 40 minutes late. I know its sprint since I don't have this problem on the VZW prl. I called and they said they put out a ticket or something like that. Is this happening to anybody else?
Yeah, this happens to me occasionally, although I haven't been able to tell if It's my phone's fault or not, but I'm assuming it is, esp since you're having this issue too
Sent from my PG86100 using XDA App
I believe its sprint since this doesn't happen on the 0001 prl
THEGAMEPLAY94 said:
Its anybody else receiving text messages late? Mine come in on time sometimes but when it doesn't it ranges from 7 to 40 minutes late. I know its sprint since I don't have this problem on the VZW prl. I called and they said they put out a ticket or something like that. Is this happening to anybody else?
Click to expand...
Click to collapse
Welcome to the ****ty Sprint network
The fix? Get a Verizon or ATT phone
I'm really considering it but I'm just not sure about the monthly raping I'll receive
At least youll actually be able to use the data you pay for on Verizon
I would do the same but thankfully I am in an area with Wifi most of the time so it doesnt matter that the data speed is only 40kb/s and no 4G service.
I wish my speeds were that fast smh
Google voice integration did this to me. Disabled integration and went back to normal.
Also been having problems with missing/late texts ever since i linked it to google voice.
no, but sometimes mine will come with the timestamp way later than it actually is, which is also annoying.
So sprint called me asking if I noticed any improvements, I told them to call me tomorrow so I can test it out....its the same no improvements
Yea just stay with the Verizon prl I have not left it for months
Sent from my PG86100 using XDA App
I'm thinking about just using the VZW prl for texting and back to sprint for calling and just make sure I don't go over 300mb roaming
THEGAMEPLAY94 said:
I'm thinking about just using the VZW prl for texting and back to sprint for calling and just make sure I don't go over 300mb roaming
Click to expand...
Click to collapse
That would be an even bigger pain as you have to reboot the phone every time the prl is changed.
Vdubtx said:
That would be an even bigger pain as you have to reboot the phone every time the prl is changed.
Click to expand...
Click to collapse
im on viper rom and it doesnt automatically reboot, so i throw it in airplane mode then off and im good...the commit successful thing goes away after a couple of minutes
THEGAMEPLAY94 said:
im on viper rom and it doesnt automatically reboot, so i throw it in airplane mode then off and im good...the commit successful thing goes away after a couple of minutes
Click to expand...
Click to collapse
Gotcha, is that specific to viper? Not versed that well in changing prl's, but do so every once in a while when I visit my brother who is in a virtual Sprint dead zone.
Vdubtx said:
Gotcha, is that specific to viper? Not versed that well in changing prl's, but do so every once in a while when I visit my brother who is in a virtual Sprint dead zone.
Click to expand...
Click to collapse
I'm not sure since viper is the only one I've used
Been happening to me for the past three . it's irritating.
Been on the 0001 prl for the past couple of days, not a single late message
I was gonna post a thread about this too but I'll spare the clutter. This started happening to me since I flashed the latest ota with leeroid tweaks 3 days ago. I flashed the radio too. I was suspecting it was the update or radio or something... There was 1 text I got yesterday 3 hours late.
Sent from my PG86100 using XDA App
so this morning i saw on XDA that a new PRL update was out for the evo. i did the *2 thing and clicked update PRL. it said it updated but ever since than i CANNOT make calls nor send or get texts. nor can i put 3g on. =/
has anyone else had this issue or should i just call sprint.
Warrior 3000 said:
so this morning i saw on XDA that a new PRL update was out for the evo. i did the *2 thing and clicked update PRL. it said it updated but ever since than i CANNOT make calls nor send or get texts. nor can i put 3g on. =/
has anyone else had this issue or should i just call sprint.
Click to expand...
Click to collapse
I updated to the latest PRL and I have been having trouble acquiring 3g connection at work in Houston. It goes in and out and the data speeds are abysmal. It is very fustrating. My OG Evo was slow but not this slow here at my office. Im not a happy camper....
Have you rebooted?
at least you get some what of 3g. every time i turn 3g on i get "sprint error code 97"
i cant send texts or make calls.
i think my PRL update failed mid download and now i cant update it at all. ugh this is so annoyinggg
iv rebooted so many times. every time i go to *2 it says i have an PRL update. when i go to click it i get this..
Try turning on wifi, then turning mobile off. Then wifi off, and the mobile back on.
Mine had to try turning on a few times, but eventaully came back. Thing is, my prl didn't even update.
Still on the same one, which apparently can vary by location.
Doing the *2 will probably always tell you there is an update.
Mine came with that prl. I haven't had a issues other then Wednesday it wouldn't connect for about a half hour. I did about the reboots and it finally worked again
Sent from my EVO using xda premium
If you are having issues make sure you also update your profile. The option is right above "update prl"
Settings>System Updates>Update Profile
Also, try updating your PRL through the phone and not through *2 first and see if that works, then update your profile.
O.LPZ81 said:
I updated to the latest PRL and I have been having trouble acquiring 3g connection at work in Houston. It goes in and out and the data speeds are abysmal. It is very fustrating. My OG Evo was slow but not this slow here at my office. Im not a happy camper....
Click to expand...
Click to collapse
I live in Houston (Sugar Land) as well and yesterday I had a chance to play with this. WOW, just leaving my house and not turning WiFi off it wouldn't connect to 3G, I would get the icon everyonce in a while, but trying to get a speed test i would get connection failure every time...
So I turned off data, wifi then turned back on and it worked. I hope I don't have to do this every time... but I can tell you before this I didn't do this and noticed when I would turn my phone on after i left my house (WiFi) for the first 5 seconds or so after the screen lit up there would be no 3G icon, then it would appear and get up/down arrow traffic...
Seems something is wonky? Not sure if this update fixed or made it worse, once I was able to connect I got really good (for 3G on sprint) speeds 1.4 down and .7 up... I would do a screen shot, but forgot how? thought it was power home but that isn't working..
still love the phone though...
Dannydeez said:
If you are having issues make sure you also update your profile. The option is right above "update prl"
Settings>System Updates>Update Profile
Also, try updating your PRL through the phone and not through *2 first and see if that works, then update your profile.
Click to expand...
Click to collapse
I got into settings but there is no "system updates" or "update profile". There was on my who 3d. Is it hidden somewhere?
I tried to update, prl stayed the same. 3g went out, until turning mobile data off, and back on.
Sure wish they'd flip the LTE switches here in their hometown. I'm roughly 2 miles from sprint headquarters..
Glad I don't see the bill, because if I did I'd stop paying it.
This seems to be a common thing this morning. I spent an hour on the phone with tech support. She told me to take the phone back, however it seems that a lot of people had this problem. Mine is back up and running with 3g.
Sent from my htc_jewel using Tapatalk 2
SteelH said:
I got into settings but there is no "system updates" or "update profile". There was on my who 3d. Is it hidden somewhere?
Click to expand...
Click to collapse
It's there for me, FWIW.
Sent from my EVO using Tapatalk 2
I just updated my phone and everything is work as of right now. My phone is also rooted....
Sent from my EVO LTE using xda app-developers app
LMMT said:
It's there for me, FWIW.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
What to
Are u running.g?
Speeds have been abysmal since about early afternoon here in VA. Speedtested and got anywhere between 90-220ish kbs, can barely stream Pandora on low quality (which means it's TERRIBLE).
Updated PRL and didn't really see any differences.
What is the new number of the prl..still 25004 here.
Sent from my C64 w/Epyx FastLoad cartridge
I had the same issue on my phone. I called Sprint and had to do a factory reset before I could re-establish a data connection. Make sure your contacts and any files you want to keep are backed up and clear out Google Wallet if you haven't already and factory reset the phone. Go through the normal activation process and you should be back up. I won't touch my PRL update again unless I absolutely have to.
The Dark One
Anybody still having this issue? I tried "all of the above" minus a factory reset withno results until I turned LTE off... so far, all is fine.
Nashville, TN btw...
Sent from my EVO using xda app-developers app
SteelH said:
What to
Are u running.g?
Click to expand...
Click to collapse
I'm on Mean Rom, currently. I'm certain the setting was there on flex360s, and Fresh Rom, too. Not 100% sure about Fresh Rom, though.
I always appreciated your work on previous devices. Are you considering making a rom for the LTE?
Sent from my EVO using Tapatalk 2
Non of my SMS are being delivered today. Anyone else having this issue?
EDIT: Having the same issue with whatsapp messenger as well.
99.5% chance its sprints towers. Update prl and profile, reboot, wait it out. Your surrounding towers are probably being worked on. It's one of Network vision "side effects"
Sent from my EVO using xda premium
Simple PRL and profile update will fix it 99% of the time
Any other ideas? I've done many PRL updates and profile updates, hard boot and soft boot and went from tower at my work to tower at my house about 45 minutes apart, and SMS still not going through.
My phone is working fine in terms of data and phone calls etc, just no SMS. Whatsapp seems to have fixed itself as well.
I've had really annoying texting issues. Probably been my biggest issue with this phone -- I guess it could be due to network vision upgrades, but it started happening right after I purchased my EVO 4G LTE. Mine hang sometimes, then other times it'll send the same message 10 times.
The only issue I've had to where it just won't send at all, even after a restart, is with my airave. I've had it happens a few times -- my texts will hang indefinitely (arrow animation never stops) until I unplug my airave.
I had issues with sms not sending today also. But I'm sure its b/c of them working on the towers LTE.because about 3 times since last Saturday I had LTE for like 5 minutes or so then gone.but sms working again now.
sent from my EVO LTE
It's the network upgrade guys. Coincidence or not, it's the upgrade. Everyone has complained about this and it's always the same explanation.
Do you have to call your voicemail to get your texts?
Sent from my EVO using xda app-developers app
PsiPhiDan said:
It's the network upgrade guys. Coincidence or not, it's the upgrade. Everyone has complained about this and it's always the same explanation.
Do you have to call your voicemail to get your texts?
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Oh, okay. Color me convinced.
Funny you post this, mine are not working well this afternoon.
Just curious, are you guys using stock or custom rom?
Stock.
Anyways, I called up sprint and they were able to help me out. At first he said there was a cell site that was being worked the tech did the troubleshooting, asked me to reboot and I am able to send and receive test messages
Out of the blue I'm now unable to send text messages. :crying:
I can still receive them, just can't send them. Hopefully it's something on Sprint's end and it works itself out in a days time.
I found out I was unable to make calls as well. I restored a few previous Viper 4G nandroid backups to see if that would help, but no luck. I finally restored all the way to the stock rom w/ root and I was able to make calls again. A fresh wipe and install (not restore) of Viper 4G and I was back to not being able to make calls. Guess it's stock rom for me for awhile. Classes started today and I won't have as much time to play.
And stock pooped out too. Must've been a fluke earlier.
Things now work again. The fault is all on Sprint's end. Stupid Sprint...
I hope there's a silver lining and it means I'm getting LTE sooner than later!
Its network congestion most likely, in my experience sudden roaming or network dropping in and out in a well covered area means repair or upgrades which now that I think about it could affect text messages as well
Hey everyone, my wife and I just got new M9's on sprint last Monday. Thought everything was going fine but then I noticed that whenever I was on LTE a lot bof my apps wouldn't work. I can watch Netflix and use tweetcaster, but a lot of other apps won't work(facebook,Pandora, and google now I can search but if i try voice recognition it says it can't connect to the server). Everything works fine on 3g and Wi-Fi. I have done speed tests of the LTE and they are always at least 7mbps down and 2 up. Have tried clearing data/cache and uninstall/reinstall of apps and still nothing. But it's not just my phone it's my wife this is happening on also. Any help would be appreciated cause I can't figure it out. Thanks everyone!
Try toggling airplane mode or mobile data on/off.
It sounds like the "data drop" issue some of us are having.
I am having the same problem i called sprint and they couldn't help at all i think is a phone defect
adierks3 said:
Hey everyone, my wife and I just got new M9's on sprint last Monday. Thought everything was going fine but then I noticed that whenever I was on LTE a lot bof my apps wouldn't work. I can watch Netflix and use tweetcaster, but a lot of other apps won't work(facebook,Pandora, and google now I can search but if i try voice recognition it says it can't connect to the server). Everything works fine on 3g and Wi-Fi. I have done speed tests of the LTE and they are always at least 7mbps down and 2 up. Have tried clearing data/cache and uninstall/reinstall of apps and still nothing. But it's not just my phone it's my wife this is happening on also. Any help would be appreciated cause I can't figure it out. Thanks everyone!
Click to expand...
Click to collapse
Try updating your profile or PRL , that's helped me in the past with data issues
ccs86 said:
Try toggling airplane mode or mobile data on/off.
It sounds like the "data drop" issue some of us are having.
Click to expand...
Click to collapse
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
BUBBA DUB'S said:
Try updating your profile or PRL , that's helped me in the past with data issues
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
Click to expand...
Click to collapse
Already tried updating the profile and prl. didnt help. i tried airplane mode and back on and i can now get facebook to load new stuff but no pictures or video will load. still have a better than average connection. im gonna try pandora to see if it works here soon. this is frustrating to have to do this. hopefully a fix can come soon.
BUBBA DUB'S said:
Try updating your profile or PRL , that's helped me in the past with data issues
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
Click to expand...
Click to collapse
adierks3 said:
Already tried updating the profile and prl. didnt help. i tried airplane mode and back on and i can now get facebook to load new stuff but no pictures or video will load. still have a better than average connection. im gonna try pandora to see if it works here soon. this is frustrating to have to do this. hopefully a fix can come soon.
Click to expand...
Click to collapse
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
adierks3 said:
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
Click to expand...
Click to collapse
I've had the exact same problem since day 1 with my phone two weeks ago. You probably also have the issue where you are typically only at 1 signal bar when on LTE but full bars when on 3g. I've also noticed it hits certain apps but not others. Usually toggling airplane mode and/or mobile data will fix it for me, but sometimes i have to completely reboot. even after the OTA update last week, the problem persisted. i brought my phone into a sprint store on sunday and they replicated the problem but had no idea the cause, so they swapped the phone out. same problem with the replacement, so i'd imagine we're stuck waiting for a software/radio/firmware update before this is resolved
hsmith1514;60132588 said:
I've had the exact same problem since day 1 with my phone two weeks ago. You probably also have the issue where you are typically only at 1 signal bar when on LTE but full bars when on 3g. I've also noticed it hits certain apps but not others. Usually toggling airplane mode and/or mobile data will fix it for me, but sometimes i have to completely reboot. even after the OTA update last week, the problem persisted. i brought my phone into a sprint store on sunday and they replicated the problem but had no idea the cause, so they swapped the phone out. same problem with the replacement, so i'd imagine we're stuck waiting for a software/radio/firmware update before this is resolved
Click to expand...
Click to collapse
Thank you for this. Feels good just to hear someone else describe my problems exactly. Wonder if it s all sprint m9 or just maybe ones people got early cause I got mine the Monday before release. Same on both my wife and my phone. I can't understand why some work and some don't. Now that you say it my LTE does most of the time just say one bar. And 3g is usually full. Hope a fix comes soon. Wish we could get conformation that ots a known issue. Facebook isn't a huge deal ask I can just use the mobile site but Pandora ducks to not have it.
Did yours come with headphones? The sprint site said no when we ordered and I asked customer care on twitter. Both said no headphones but ours both came with them.
adierks3 said:
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
Click to expand...
Click to collapse
I wonder if it's a DNS issue on LTE.
3G, LTE and WIFI are all pretty separate interfaces and have their own "setup".
What you might try doing is see if you can PING the server by NAME and by IP Address on each of those interfaces.
You may have to dig a bit to figure out what servers the various apps are using.
If it pings by IP but not by NAME it's a DNS issue.
Ever since Lollipop there have been some IPV6 issues that cause DNS problems. But those have been usually on WIFI only.
There are some tools in Google Play to disable IPV6 but it only disables it on WIFI interface.
Like on Lollipop M8, MMS would not work on WIFI for some folks and disabling IPV6 would temporarily fix it.
A really nice tool to debug with is called FING that you can get from Google Play. It has built in PING, Trace Route and a bunch of other goodies.
I used it to find a rogue device on my work Network.
If some apps work and others don't it's very likely a DNS issues. Unless Sprint is now blocking some ports on LTE.
You can also test HOST name and PORT for a service, this takes some serious digging to see if the port is blocked.
There is a tool in FING for that too called TCP Connection Tester. I usually have used TELNET on Desktop PC's to do the same.
If you google that service you can often find the host and port it's using.
Here is an example: Let's say SPOTIFY won't work on LTE
Get the Port and HOST from a search I did that showed this. I searched for SPOTIFY HOST PORT
https://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/What-firewall-ports-to-open/td-p/194752
adierks3 said:
Thank you for this. Feels good just to hear someone else describe my problems exactly. Wonder if it s all sprint m9 or just maybe ones people got early cause I got mine the Monday before release. Same on both my wife and my phone. I can't understand why some work and some don't. Now that you say it my LTE does most of the time just say one bar. And 3g is usually full. Hope a fix comes soon. Wish we could get conformation that ots a known issue. Facebook isn't a huge deal ask I can just use the mobile site but Pandora ducks to not have it.
Did yours come with headphones? The sprint site said no when we ordered and I asked customer care on twitter. Both said no headphones but ours both came with them.
Click to expand...
Click to collapse
Yeah mine came with headphones, I'd imagine all the M9s come with them
I'm so happy this is happening to other people as well and not just me, was going crazy trying to figure what the hell was going on with my phone. Hopefully some update will fix this soon as it's very frustrating when I text everyone with Google voice through hangouts and my app doesn't pull in the messages
LymeWire said:
I'm so happy this is happening to other people as well and not just me, was going crazy trying to figure what the hell was going on with my phone. Hopefully some update will fix this soon as it's very frustrating when I text everyone with Google voice through hangouts and my app doesn't pull in the messages
Click to expand...
Click to collapse
I'm happy it's not just mine either I mean it sucks but last thing I wanted was a bad radio.
Same issue here, when on LTE can't send snaps (just an example) also push notifications don't seem to come through. Though it might have been due to the rom I was using but doesn't seem to be the case. Even RUU'd it and it didn't help same exact issue. 3G just fine, wi-fi just fine. This is driving me nuts. I guess it sounds like it's a Sprint issue and not hardware which is good but calling Sprint Tech support is usually usless unless you get to the higher ups.
My friend has a pure stock locked non-rooted s-on phone he says he has been having issues as well.
We might wanna get something like this going over at Sprint Community hopefully try and get the issue moved up. I was thinking it might be a DNS issue as well.
Has anyone found a solution?
I have yet to find or see a solution. Sprint or HTC hasn't said anything about it officially. Really sucks cause a bunch of my stuff just doesn't work right over LTE including push notifications won't come through. I have not enjoyed this phone thus far.
I'd advise you all to return your phone that's what I did with mine
Sent from my HTCONE using XDA Free mobile app
I've swapped for another M9, doing the same thing. I'm on the phone with Sprint now, they have escalated to a second tech. That tech claims they are not aware of any issues on the M9, but did say they heard of one S6 having such issues. The tech advised to swap it yet again.
If enough people return them they might actually look at the problem. I remember when the evo4G had an issue similar to this, you couldn't stream music Sprint's proxy would mess it up. Took them a while to release a fix. Really this isn't an acceptable problem, I'm mean half the apps are worthless cause they won't work over LTE. I'm past my return period and I'm unlocked and this appears not to be a hardware problem. I just wish they would confirm something that they are looking into it. I hate calling Sprint for tech support, it will be the usual non-sense of resetting the phone and doing data profile updates. Then they bump it up and tell you they will call you back when half the time they never do anyway and even if they do it's usually not with a fix. I remember I had a problem getting Direct Connect provisioned on the M8 when it came out. Regular CSR couldn't add the code correctly, they did end up fixing it eventually but no thanks to the techs I worked with nor did they really follow with me more than once. An issue like this needs to make it to the correct people which appears that has not happened yet.
I agree. I am chatting with HTC Support now.
ReproOne said:
I agree. I am chatting with HTC Support now.
Click to expand...
Click to collapse
Let me know what they say, I know Sprint has yet to acknowledge the issue. All this phone swapping business for probably no reason is gonna cost them a lot. I guess it builds a nice refurb stash.
Sim-X said:
Let me know what they say, I know Sprint has yet to acknowledge the issue. All this phone swapping business for probably no reason is gonna cost them a lot. I guess it builds a nice refurb stash.
Click to expand...
Click to collapse
HTC Chat is getting me no where. I even sent them these links:
https://community.sprint.com/baw/thread/204027
http://forum.xda-developers.com/sprint-one-m9/help/lte-signal-apps-wont-utilize-ideas-t3080920
I called, they supposedly create da ticket under my account to escalate. I'll have to see what happens with that.