Hey everyone, my wife and I just got new M9's on sprint last Monday. Thought everything was going fine but then I noticed that whenever I was on LTE a lot bof my apps wouldn't work. I can watch Netflix and use tweetcaster, but a lot of other apps won't work(facebook,Pandora, and google now I can search but if i try voice recognition it says it can't connect to the server). Everything works fine on 3g and Wi-Fi. I have done speed tests of the LTE and they are always at least 7mbps down and 2 up. Have tried clearing data/cache and uninstall/reinstall of apps and still nothing. But it's not just my phone it's my wife this is happening on also. Any help would be appreciated cause I can't figure it out. Thanks everyone!
Try toggling airplane mode or mobile data on/off.
It sounds like the "data drop" issue some of us are having.
I am having the same problem i called sprint and they couldn't help at all i think is a phone defect
adierks3 said:
Hey everyone, my wife and I just got new M9's on sprint last Monday. Thought everything was going fine but then I noticed that whenever I was on LTE a lot bof my apps wouldn't work. I can watch Netflix and use tweetcaster, but a lot of other apps won't work(facebook,Pandora, and google now I can search but if i try voice recognition it says it can't connect to the server). Everything works fine on 3g and Wi-Fi. I have done speed tests of the LTE and they are always at least 7mbps down and 2 up. Have tried clearing data/cache and uninstall/reinstall of apps and still nothing. But it's not just my phone it's my wife this is happening on also. Any help would be appreciated cause I can't figure it out. Thanks everyone!
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Try updating your profile or PRL , that's helped me in the past with data issues
ccs86 said:
Try toggling airplane mode or mobile data on/off.
It sounds like the "data drop" issue some of us are having.
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I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
BUBBA DUB'S said:
Try updating your profile or PRL , that's helped me in the past with data issues
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
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Already tried updating the profile and prl. didnt help. i tried airplane mode and back on and i can now get facebook to load new stuff but no pictures or video will load. still have a better than average connection. im gonna try pandora to see if it works here soon. this is frustrating to have to do this. hopefully a fix can come soon.
BUBBA DUB'S said:
Try updating your profile or PRL , that's helped me in the past with data issues
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
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adierks3 said:
Already tried updating the profile and prl. didnt help. i tried airplane mode and back on and i can now get facebook to load new stuff but no pictures or video will load. still have a better than average connection. im gonna try pandora to see if it works here soon. this is frustrating to have to do this. hopefully a fix can come soon.
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Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
adierks3 said:
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
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I've had the exact same problem since day 1 with my phone two weeks ago. You probably also have the issue where you are typically only at 1 signal bar when on LTE but full bars when on 3g. I've also noticed it hits certain apps but not others. Usually toggling airplane mode and/or mobile data will fix it for me, but sometimes i have to completely reboot. even after the OTA update last week, the problem persisted. i brought my phone into a sprint store on sunday and they replicated the problem but had no idea the cause, so they swapped the phone out. same problem with the replacement, so i'd imagine we're stuck waiting for a software/radio/firmware update before this is resolved
hsmith1514;60132588 said:
I've had the exact same problem since day 1 with my phone two weeks ago. You probably also have the issue where you are typically only at 1 signal bar when on LTE but full bars when on 3g. I've also noticed it hits certain apps but not others. Usually toggling airplane mode and/or mobile data will fix it for me, but sometimes i have to completely reboot. even after the OTA update last week, the problem persisted. i brought my phone into a sprint store on sunday and they replicated the problem but had no idea the cause, so they swapped the phone out. same problem with the replacement, so i'd imagine we're stuck waiting for a software/radio/firmware update before this is resolved
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Thank you for this. Feels good just to hear someone else describe my problems exactly. Wonder if it s all sprint m9 or just maybe ones people got early cause I got mine the Monday before release. Same on both my wife and my phone. I can't understand why some work and some don't. Now that you say it my LTE does most of the time just say one bar. And 3g is usually full. Hope a fix comes soon. Wish we could get conformation that ots a known issue. Facebook isn't a huge deal ask I can just use the mobile site but Pandora ducks to not have it.
Did yours come with headphones? The sprint site said no when we ordered and I asked customer care on twitter. Both said no headphones but ours both came with them.
adierks3 said:
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
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I wonder if it's a DNS issue on LTE.
3G, LTE and WIFI are all pretty separate interfaces and have their own "setup".
What you might try doing is see if you can PING the server by NAME and by IP Address on each of those interfaces.
You may have to dig a bit to figure out what servers the various apps are using.
If it pings by IP but not by NAME it's a DNS issue.
Ever since Lollipop there have been some IPV6 issues that cause DNS problems. But those have been usually on WIFI only.
There are some tools in Google Play to disable IPV6 but it only disables it on WIFI interface.
Like on Lollipop M8, MMS would not work on WIFI for some folks and disabling IPV6 would temporarily fix it.
A really nice tool to debug with is called FING that you can get from Google Play. It has built in PING, Trace Route and a bunch of other goodies.
I used it to find a rogue device on my work Network.
If some apps work and others don't it's very likely a DNS issues. Unless Sprint is now blocking some ports on LTE.
You can also test HOST name and PORT for a service, this takes some serious digging to see if the port is blocked.
There is a tool in FING for that too called TCP Connection Tester. I usually have used TELNET on Desktop PC's to do the same.
If you google that service you can often find the host and port it's using.
Here is an example: Let's say SPOTIFY won't work on LTE
Get the Port and HOST from a search I did that showed this. I searched for SPOTIFY HOST PORT
https://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/What-firewall-ports-to-open/td-p/194752
adierks3 said:
Thank you for this. Feels good just to hear someone else describe my problems exactly. Wonder if it s all sprint m9 or just maybe ones people got early cause I got mine the Monday before release. Same on both my wife and my phone. I can't understand why some work and some don't. Now that you say it my LTE does most of the time just say one bar. And 3g is usually full. Hope a fix comes soon. Wish we could get conformation that ots a known issue. Facebook isn't a huge deal ask I can just use the mobile site but Pandora ducks to not have it.
Did yours come with headphones? The sprint site said no when we ordered and I asked customer care on twitter. Both said no headphones but ours both came with them.
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Yeah mine came with headphones, I'd imagine all the M9s come with them
I'm so happy this is happening to other people as well and not just me, was going crazy trying to figure what the hell was going on with my phone. Hopefully some update will fix this soon as it's very frustrating when I text everyone with Google voice through hangouts and my app doesn't pull in the messages
LymeWire said:
I'm so happy this is happening to other people as well and not just me, was going crazy trying to figure what the hell was going on with my phone. Hopefully some update will fix this soon as it's very frustrating when I text everyone with Google voice through hangouts and my app doesn't pull in the messages
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I'm happy it's not just mine either I mean it sucks but last thing I wanted was a bad radio.
Same issue here, when on LTE can't send snaps (just an example) also push notifications don't seem to come through. Though it might have been due to the rom I was using but doesn't seem to be the case. Even RUU'd it and it didn't help same exact issue. 3G just fine, wi-fi just fine. This is driving me nuts. I guess it sounds like it's a Sprint issue and not hardware which is good but calling Sprint Tech support is usually usless unless you get to the higher ups.
My friend has a pure stock locked non-rooted s-on phone he says he has been having issues as well.
We might wanna get something like this going over at Sprint Community hopefully try and get the issue moved up. I was thinking it might be a DNS issue as well.
Has anyone found a solution?
I have yet to find or see a solution. Sprint or HTC hasn't said anything about it officially. Really sucks cause a bunch of my stuff just doesn't work right over LTE including push notifications won't come through. I have not enjoyed this phone thus far.
I'd advise you all to return your phone that's what I did with mine
Sent from my HTCONE using XDA Free mobile app
I've swapped for another M9, doing the same thing. I'm on the phone with Sprint now, they have escalated to a second tech. That tech claims they are not aware of any issues on the M9, but did say they heard of one S6 having such issues. The tech advised to swap it yet again.
If enough people return them they might actually look at the problem. I remember when the evo4G had an issue similar to this, you couldn't stream music Sprint's proxy would mess it up. Took them a while to release a fix. Really this isn't an acceptable problem, I'm mean half the apps are worthless cause they won't work over LTE. I'm past my return period and I'm unlocked and this appears not to be a hardware problem. I just wish they would confirm something that they are looking into it. I hate calling Sprint for tech support, it will be the usual non-sense of resetting the phone and doing data profile updates. Then they bump it up and tell you they will call you back when half the time they never do anyway and even if they do it's usually not with a fix. I remember I had a problem getting Direct Connect provisioned on the M8 when it came out. Regular CSR couldn't add the code correctly, they did end up fixing it eventually but no thanks to the techs I worked with nor did they really follow with me more than once. An issue like this needs to make it to the correct people which appears that has not happened yet.
I agree. I am chatting with HTC Support now.
ReproOne said:
I agree. I am chatting with HTC Support now.
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Let me know what they say, I know Sprint has yet to acknowledge the issue. All this phone swapping business for probably no reason is gonna cost them a lot. I guess it builds a nice refurb stash.
Sim-X said:
Let me know what they say, I know Sprint has yet to acknowledge the issue. All this phone swapping business for probably no reason is gonna cost them a lot. I guess it builds a nice refurb stash.
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HTC Chat is getting me no where. I even sent them these links:
https://community.sprint.com/baw/thread/204027
http://forum.xda-developers.com/sprint-one-m9/help/lte-signal-apps-wont-utilize-ideas-t3080920
I called, they supposedly create da ticket under my account to escalate. I'll have to see what happens with that.
Related
Just sitting here at work, and I noticed my battery was unusually low for my usage today... when I noticed that my 3G icon was missing. I thought that was weird, because less than an hour ago, I had it for sure. I was getting email updates for work on a regular basis.
When I checked my quick settings, my mobile network just kept saying "Turning On," and would sometimes flash between that and 'ON' but never actually brought up a 3G, (or any data icon for that matter.) Texts are still getting through, but are about 2-3 minutes behind Google Voice popups on my laptop.
Has anyone else seen this before? I have rebooted, and tried Airplane mode, and disabling/renabling all the radios individually, and nothing has worked... Guess I should yank the battery now. Really bizarre. I usually get pretty good 3G service over here.
If it continues, exchange it.
ScrapMaker said:
Just sitting here at work, and I noticed my battery was unusually low for my usage today... when I noticed that my 3G icon was missing. I thought that was weird, because less than an hour ago, I had it for sure. I was getting email updates for work on a regular basis.
When I checked my quick settings, my mobile network just kept saying "Turning On," and would sometimes flash between that and 'ON' but never actually brought up a 3G, (or any data icon for that matter.) Texts are still getting through, but are about 2-3 minutes behind Google Voice popups on my laptop.
Has anyone else seen this before? I have rebooted, and tried Airplane mode, and disabling/renabling all the radios individually, and nothing has worked... Guess I should yank the battery now. Really bizarre. I usually get pretty good 3G service over here.
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Mine did the exact same thing this afternoon in Lubbock Tx. I rebooted, turned off and on and data always showed turning on but never connected. For some reason I ended up in the Sprint Zone and it then connected. It went into spring zone as I tried to connect to *2.
Don't have a good explanation of why it started working but try going to the spring zone and check data on.
The same exact thing happened to me too on my 3d today.
Sent from my PG86100 using Tapatalk
Did you do the "speedup 3D" trick that was posted where you removed the proxies after typing in your MSL password? If so, undo it, because that's your problem.
I haven't messed with any settings. I pondered it, but I haven't received my MSL code yet.
I did just find out that my coworker lost his 3G on his Epic. I think this is a Sprint issue, and not any of the devices... Scary though.
Austin, TX here.
im experiencing the same issue right now here in north austin, tx. im getting basic phone services but no network (market/FB/web/etc.)
and no I did not use the speed up internet fix.
ScrapMaker said:
I haven't messed with any settings. I pondered it, but I haven't received my MSL code yet.
I did just find out that my coworker lost his 3G on his Epic. I think this is a Sprint issue, and not any of the devices... Scary though.
Austin, TX here.
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well seeing how there are 3 texas people here experiencing this issue it might just be issue with sprint
Maybe they are upgrading the equipment of the "node".
I will be calling sprint on break in 10 minutes to find out
Well I just came back from BestBuy and picked up the 3D here in Michigan. Everyone in mobile just about had Sprint and no one could connect to 3g. My Evo 4g had a very limited connection. As soon as I got the 3D, it couldn't update the weather. So it is definitely something going on with Sprint right now and not your phone.
Just came back for me... Ben White / I-35 area. That was weird.
Are you sure your power saver settings aren't disabling your data connection due to your phone being below the % you set it at?
I don't think it's a 3d problem. I've had trouble connecting to 3g here and there with my og evo about 2 weeks before the 3d came out. I seriously think sprint has some serious network problems.
Man what is going on with Sprint? It's been happening a bit today as well.
I installed golflogix and it gave me an error message and forced closed the program and also put the 3d into airport mode.
However, golflogix will work on 4g.
There seems to be some problems with the sprint network or the 3d.
I had this same issue over the weekend. Rebooting the phone never worked so I did a factory reset and havent had the problem since. but it does make me a little apprehensive.
Perhaps the network is experiencing outages as they roll out an upgrade to their data network to proactively detect unauthorized tethering activity so that when HTC imminently unlocks the Evo 3D, they can charge backdoor tetherers appropriately.
jshields1986 said:
I will be calling sprint on break in 10 minutes to find out
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Thought this was funny. Waiting for a break from work to call Sprint, while surfing xda...
Starting today My Thunderbolt will not play videos over LTE. Running KillaSense 3.5.
This Rom has been running spectacular up till today. I had a back up from about a week ago, I restored that back up and still same issue. It must be the YouTube app, I deleted it and downloaded it, same damn problem. Anyone else having this problem or any ideas? It was working just great last night. Can not figure it out.
Thanks,
Vinny Go Patriots
PS My download speeds are between 16 and 25 MB. Netflix plays without buffering as does Jetflicks.
I had issues with that once. I'm not sure if it was a direct cause or not, but when I fixed my flash player, YouTube worked again. In the liquid 3.1 thread around Page 5 or 6 (ten posts per page) there's a fix for flash discussion that might also fix YouTube.
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theryanguy said:
I had issues with that once. I'm not sure if it was a direct cause or not, but when I fixed my flash player, YouTube worked again. In the liquid 3.1 thread around Page 5 or 6 (ten posts per page) there's a fix for flash discussion that might also fix YouTube.
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Thanks for the imfo, will check it out.
I am running a custom rom with overclocked kernel and will say my phone has never been better. As I said my YouTube app stopped playng over the LTE Network on or around Sunday. I have exhausted everything I could think of. It turns out that on Sunday AT&T turned their LTE Network on in my area (Boston), that is when this all started. I have researched this prooblemm and have found out that others with this same problem but since not many areas have the AT&T LTE running right now not many people have discovered this. Called Verizon and my first attempt with tech help was useless, he argued with me about AT&T not having LTE but HSPA+. Ya we are well aware of their HSPA+ but they also went LTE on Sunday and have about I don't know 10 areas running it currently. Asked to speak to his manager and this person was aware of AT&T's LTE Network and has had some other complaints of weird issues in these areas as he called it. They wrote me up a ticket, "great" and said he would call me back. My reason for going on like this is because this is no bull, AT&T's LTE Network is somehow screwing with the YouTube app's signal or something. Verizon is aware of this problem.
PS Received a replacement phone today for a different reason, I waited to DL any of my regular used apps until I tried to get the YouTube app working over the LTE Network. Same problem with a new phone, stock, no apps on it and no YouTube over LTE. Works on 3G and WiFi like my other phone did but no LTE. Just got out of hospital so I can not drive out of AT&T coverage area to see if this is the problem. Will do this on Thursday.
Sorry for this long line of crap but just wanted to make sure I explained my problem so if anyone else had this same problem.
Good Luck and Go Patriots.
hai theryanguy i agree with you......
it happens on my PC sometimes and to fix it i use HTTPS instead of HTTP. i wonder if they are related.
In the past two weeks, my mobile data has been down. I don't believe it to be an outage in my area due to the duration of the problem, and the inconsistency with other Verizon Wireless phones. I was running Juice Defender for a while, and every now and then I would notice that the Mobile Network would drop. Toggling the Mobile Network would not fix the problem, either. I usually cleaned out my cached data for the Juice Defender app, turned the app off, then toggled airplane mode once. (Sometimes just toggling Airplane Mode wouldn't fix it, therefore I had to clear the cache for the app.) Now this fails to work. I cannot get my mobile network to connect by any conventional means. When I receive MMS messages, my network will connect long enough to download the attachment. Also when I do a search for a Software Update, it connects just long enough to tell me there aren't any updates for my phone. I've tried updating my PRL with *228 and I've even tried *18 from a post over at Droid Forums. Neither work. I've removed the battery and SIM Card as suggested in some other threads here at XDA. I've also removed the Juice Defender app.
The phone is not rooted and has never been rooted with the Temp Root methods. I'm not opposed to rooting, but if I root, I'm gonna perm root and I would rather not have to factory reset my phone if I don't have to right now. I'm mainly posting this because I cannot find anyone online with the same issue that I am having. Any help would be appreciated. Personally, I think its an issue with Dalvik-VM. I can attach a copy of my LogCat if needed. Any ideas on my issue? Thanks in advance!
Check your power settings, if you are in economy mode it will mess with your data connection.
I have a paid version of JuiceDefender, it has caused me so many problems I don't even bother to install it anymore.
~John
I also have the same issue, tried a couple basebands and could not fix it. I ended up not using it...
Every once in a while my mobile network or just lte somehow gets turned off and I have to turn it back on, but that's rare.
I tried juIce Defender and also had problems losing my connection so I uninstalled it. Plus the settings were so confusing to me. I'm using Green Power now and that seems fine.
You didn't mention mhs so I assume you're not using it but that has known connection issues.
Sent from my ADR6425LVW using TapatalK
sunsys14 said:
I also have the same issue, tried a couple basebands and could not fix it. I ended up not using it...
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Did you ever try doing a factory reset? I'm curious to know if that will fix it.
feralicious said:
I tried juIce Defender and also had problems losing my connection so I uninstalled it. Plus the settings were so confusing to me. I'm using Green Power now and that seems fine.
You didn't mention mhs so I assume you're not using it but that has known connection issues.
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Click to collapse
Juice Defender gave me fits, too. I'm not using my phone as a Mobile Hotspot, either.
I kinda think its my ROM. I'll play around with some stuff, or I'll just get around to doing a factory reset and see if that fixes the problem. I'll post any solutions here for others.
Are you in a good 4g area? If you scroll down the general section here, you will find my topic. If you use 3g more than 4g, there is a post in that thread about##778#. It helped me. Sorry if it doesn't help you, Cheers.
Sent from my ADR6425LVW using Tapatalk
I just wanted to let you know that I'm having this problem as well. I AM rooted and running CleanRom, but my daughter has a non rooted Bionic, and both of us suffered a complete loss of data today. My husband's rooted Rezound is fine.
I took my phone into Verizon today, and after initially just trying to swap out the phone (which I wouldn't allow them to do, it took me too long to get my phone the way I want it), they finally switched out the 4G sim card, and the data came back instantly.
When my daughter leaves school today, she will get her 4G card swapped out as well, and we'll see if it is in fact a network connectivity problem.
It seems to me that our 4G phones has a lot of trouble switching from wifi to 3G/4G service.
+1
CocoaGoddess said:
It seems to me that our 4G phones has a lot of trouble switching from wifi to 3G/4G service.
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I will +1 this. My work WiFi is spotty, and so the phone falls in and out of WiFi. The Rezound HATES that and usually leaves me with no connectivity. There is definitely a WiFi->Mobile Network issue.
Try doing a factory reset. Could be a bad device... Im getting amazing reception on mine. I havent even seen my 3G or 1x icons yet. Constant 4G lock.
Forget what I said, my data connection has been dropped again for the past thirty minutes and there's no way for me to get it back.
I'm going to try a factory reset. I *really* don't want to have to send my phone back because my husband is getting amazing coverage on his Rezound. However, we're still in the first week of our Verizon contract, and if this looks like it will be a standing issue, then we'll have to cancel and go crawling back to horrible Sprint.
CocoaGoddess said:
I just wanted to let you know that I'm having this problem as well. I AM rooted and running CleanRom, but my daughter has a non rooted Bionic, and both of us suffered a complete loss of data today. My husband's rooted Rezound is fine.
I took my phone into Verizon today, and after initially just trying to swap out the phone (which I wouldn't allow them to do, it took me too long to get my phone the way I want it), they finally switched out the 4G sim card, and the data came back instantly.
When my daughter leaves school today, she will get her 4G card swapped out as well, and we'll see if it is in fact a network connectivity problem.
It seems to me that our 4G phones has a lot of trouble switching from wifi to 3G/4G service.
Click to expand...
Click to collapse
I think I'm going to try doing this. How painful was it for you to convince them to give you another SIM Card?
Edit: Just read your last post. Please let me know what a factory reset does for you.
They had no issues at all swapping out my 4G card, they certainly couldn't let me walk out of the store with no signal. They knew they had to try something.
The factory reset on the phone appeared to work. I've been steadily switching it from wifi to data, and the data signal picks up, albeit a tad bit slow. Only thing is, I still don't really get 4g, while my husband's Rezound has a great signal.
I got insurance on the phone, so I'll put up with it as long as I can before I start screaming at Verizon.
Good to hear. I'm going to try to switch out my SIM card today and see if that fixes it. I thought maybe it was something with the ROM, seeing as how my 3G will turn on whenever I need to send an MMS message, so a factory reset made sense to me. I just don't want to do it. Lol. Thanks for the info!
I've experienced it twice in the last 24hrs and it just happened to be right after I installed and used LTE OnOff. Don't know if there might be a connection there. I keep forgetting this phone has the ability to switch 4g/3G unlike the TBolt. Needless to say, that app is no longer on the phone.
KORM via the beast known as the Rezound.
I had an issue with the mobile network just dropping in and out (other people in the room did not lose signal). We currently don't have 4G and it is 3G only. I did a factory reset of the phone, but it continued to occur. Took the phone back to Verizon store to exchange it (it was 1 week old). At first they weren't going to and gave me a run around but in the end exchanged it. Have had no problems with new phone.
My girlfriend's Bionic keeps dropping 4G more frequently than my Rezound. I get this problem too though. Usually a toggle of Airplane Mode fixes it...but it's pretty damn annoying. Happens once or twice a day!
A Factory Reset fixed it. Everything went smoothly, too. I backed up all my SMS Messages with HTC's Messaging app, and got my network back as soon as I restored it and set everything back up. Hopefully this will help anyone else who might have had the same problem.
I've been side by side with a fresh Rezound and watched both of them jump from 4g to 1x to 3g and sometimes never 3g. The problems were a million times worse with my droid charge as it's a combination of the handsets and the towers.
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Hmmm
I have this happen if I am in an area with NO signal (such as the basement level of my office building) for long time. Only a reboot will bring back data. Does not happen often (maybe 2ce in a month and a half).
I am intrigued by the person who blames the install of LTEOnOff. I have it installed but do not use it. Maybe if I ever have to hard reset (such as if ever run the unlock), I will not reinstall that program.
I have noticed a good amount of threads popping up with people talking about signal issues, 3g/4g issues, connection issues or phone issues.
I was wondering if we could find out what the common factor here was and what fixes everyone has been using. I know that some people got new sim cars, problem solved. Some people restored to a full stock image via odin, problem solved. Reflashing the stock radio, problem solved.
So has anyone had any other solutions, issues or any other info regarding signal issues or anything relating to that?
Been through this with the Nexus, S3 and S4
The solution is to buy a Motorola RAZR or iphone.
Things that do not work -
Upgrading to the newest version of Android
Updating the Radio
Changing it to CDMA only
Lifting one leg up, putting one hand on your head and pointing your other hand due north
Attaching a sticker antenna to the back
Using some custom baked firmware
Reading posts from people who claimed they've solved the problem.
Using Bluetooth
Not using Bluetooth
Buying a special case
You can get a femtocell repeater if you are in an office or home where you get little reception but it won't help you on the road or just visiting a friend unless you want to set it up every place you are stationary.
In the end trying to fix the radio design flaw with a firmware update is about as useful as trying to fix a shattered TV screen by adjusting the brightness setting. If you read the radio issues on the Verizon Nexus and the Verizon S3 there are a lot of people claiming they solved it but in the end it still sucks.
I have zero issues with data on my s4 I'm on the east coast running clean rom 1.6.5 solid LTE everywhere..
boe said:
The solution is to buy a Motorola RAZR or iphone.
Things that do not work -
Upgrading to the newest version of Android
Updating the Radio
Changing it to CDMA only
Lifting one leg up, putting one hand on your head and pointing your other hand due north
Attaching a sticker antenna to the back
Using some custom baked firmware
Reading posts from people who claimed they've solved the problem.
Using Bluetooth
Not using Bluetooth
Buying a special case
You can get a femtocell repeater if you are in an office or home where you get little reception but it won't help you on the road or just visiting a friend unless you want to set it up every place you are stationary.
In the end trying to fix the radio design flaw with a firmware update is about as useful as trying to fix a shattered TV screen by adjusting the brightness setting. If you read the radio issues on the Verizon Nexus and the Verizon S3 there are a lot of people claiming they solved it but in the end it still sucks.
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Click to collapse
Unfortunately this is very true, every other VZW Non-Samsung phone I've had hasn't exhibited this issue.
Motorola and Apple have had their share of radio/antenna issues as well.
Sent from my SCH-I545 using Tapatalk 4 Beta
I'm not really talking about comparing the signals to the iPhone or anything. I'm talking about finding a common denominator for the group of people that are suffering from signal, connectivity or phone loss on the s4.
dougmod said:
I'm not really talking about comparing the signals to the iPhone or anything. I'm talking about finding a common denominator for the group of people that are suffering from signal, connectivity or phone loss on the s4.
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Click to collapse
Trying to tie it all together with a common denominator is a logical fallacy. It would be akin to trying to find a common denominator for everyone in the world that has a chronic cough. The causal factor varies from case to case.
Sent from my SCH-I545 using Tapatalk 4 Beta
dougmod said:
I'm not really talking about comparing the signals to the iPhone or anything. I'm talking about finding a common denominator for the group of people that are suffering from signal, connectivity or phone loss on the s4.
Click to expand...
Click to collapse
The common denominator is we are on Verizon and have Samsung phones. If you want to go further, you could do a subset intersect and see we have the S4 on Verizon. It's like saying what is a common denominator for those people who have safety issues with the Chevy Corvair. It is a design flaw that only could be fixed by replacing the phone with a different model. Trust me, I went down this path with the Nexus and the S3 - magical firmware updates were dangled by fanboys saying they would come and fix the issue but the firmware updates came but they never fixed the issue.
If you want better signal, you could buy a different phone or get a femtocell repeater. TRUST me, I would love a magic bullet to fix the issue but there isn't one. On the plus side you'll get a ton of helpful posts from people saying they never have issues or you must be doing something wrong.
I dont know what is up with all ur phones, but my signal is much better than my old Galaxy Nexus/RAZR M. I am getting 2-3 more bars of 4G at work. At home it use to be only 3G, but now im getting at least 2 bars of 4G. I don't even turn on my WiFi anymore at home or work.
bars dont really mean much...
i have had some odd issues where i will be in home depot or grocery store trying to look something up and it will fail; market doesnt work, browser doesnt work. phone calls and texts (over gvoice so data) wont work.
the razM i had before this was solid. my GF still has the razrM and we were at grocery store other day and if you went the their app there was a coupon to add and the s4 was refusing all data again.
i had similar issues with an old HTC Dinc2 and it was then i started using an app "restart connections" to get data back but it doesnt fix the issue on the s4 i have. if i reboot the phone data comes back.
i have also twice now went to use gmaps and it it attempts to look up an address for 3-5 min and i finally restart the phone and go back in and find the address ASAP after reboot.
something funky is going on and i havent taken the time to try and look at syslogs yet...
i am running the stock MDK rom (rooted) on VZW
reception is odd
matt1733 said:
I have zero issues with data on my s4 I'm on the east coast running clean rom 1.6.5 solid LTE everywhere..
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Click to collapse
I'm in a difficult reception area in the middle of manhattan. Funny thing is that I almost always have 4G - even in my house. At the same time, I never have more than two bars of signal in my house. I have occasionally had trouble making calls (I think the tower I'm reaching is too busy), but once connected, no one has complained and dropped calls are rare.
I don't understand this and don't know whether to complain or not because although there are almost no bars, there is reception that is pretty good. So I've left well enough alone.
This phone gets decent reception for me. Dropping from 4g to 3g is new for me after coming from an htc rezound though. My rez NEVER dropped 4g in my city anywhere. Guess radios is the one thing htc can do right. My s4 drops to 3g in multiple areas sometimes. Hopefully Samsung keeps getting better with their radios and they'll have me as a customer for more years of they do
Sent from my SCH-I545 using Tapatalk 2
trekuhl said:
bars dont really mean much...
i have had some odd issues where i will be in home depot or grocery store trying to look something up and it will fail; market doesnt work, browser doesnt work. phone calls and texts (over gvoice so data) wont work.
the razM i had before this was solid. my GF still has the razrM and we were at grocery store other day and if you went the their app there was a coupon to add and the s4 was refusing all data again.
i had similar issues with an old HTC Dinc2 and it was then i started using an app "restart connections" to get data back but it doesnt fix the issue on the s4 i have. if i reboot the phone data comes back.
i have also twice now went to use gmaps and it it attempts to look up an address for 3-5 min and i finally restart the phone and go back in and find the address ASAP after reboot.
something funky is going on and i havent taken the time to try and look at syslogs yet...
i am running the stock MDK rom (rooted) on VZW
Click to expand...
Click to collapse
This is basically the same issue I have. Only a reboot/data toggle won't fix it. I had two bars(not that it means much, I didn't look at the db) and it kept saying it was communicating with the tower via the green/red up/down indicators, but I couldn't access any data services. I moved my car approximately 500 yards to the south and viola, data again. I don't get why I could make a call, but I couldn't access data.
That being said, it's still better than my Gnex for....well...everything. But I would say worse than my Rezound, Bionic.
i ended up flashing the modem with the ME7 version, while keeping the rest of the ROM on the original MDK. that was about amonth ago and i think ive only had to reboot 1-2 times because of data drop.
Hi everyone
I'm the proud owner of a LGV30+ (Hong Kong seller on ebay) and using it on O2 here in the UK.
Phone is fantastic - very happy with it and big improvement on my Nexus 6p. I miss stock android but have removed most of the bloat and installed pixel launcher and it's all looking good.
My one problem though is that I used to get rock solid 4g reception at home. The LGv30+ on the other hand keeps dropping from 4g, down to 3g, then back up to 4g again. It's driving me nuts! Phone is fine when I'm in town but just when I'm at home it is doing this. O2 say there are no problems with the mast in my area, and when I put my SIM back into my Nexus 4g was solid as a rock.
Has anyone experienced this issue, and does anyone have any ideas on how to fix it?
Many thanks for any help you can offer!
Was the data like this before you removed all bloat? Were you able to test it? If not, I'd ask what all you removed as bloat?
Sent from my LG-H932 using Tapatalk Pro.
Septembersrain said:
Was the data like this before you removed all bloat? Were you able to test it? If not, I'd ask what all you removed as bloat?
Sent from my LG-H932 using Tapatalk Pro.
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Click to collapse
Hi - cheers for replying so quick. Yes the data was doing this before I touched the bloat situation. Only just started addressing bloat this evening and I've only removed a handful of apps thus far...just obvious ones like Calendar, Clock, Contacts, Gallery and Email so far....
I should also add that the reception is solid 4G when I'm in town - it's just when I'm at home When i put SIM back in my old Nexus 6p, the reception is fine so I don't think it is the SIM
Boru80 said:
Hi - cheers for replying so quick. Yes the data was doing this before I touched the bloat situation. Only just started addressing bloat this evening and I've only removed a handful of apps thus far...just obvious ones like Calendar, Clock, Contacts, Gallery and Email so far....
I should also add that the reception is solid 4G when I'm in town - it's just when I'm at home When i put SIM back in my old Nexus 6p, the reception is fine so I don't think it is the SIM
Click to expand...
Click to collapse
Do a backup, then go into the dialer and put in *#546368#*(Put your model number here with no parenthesis, like mine would be 932)#
Try to see if you can turn on all the bands this way?
I'm not sure if that will help but it's worth trying I think.
Sent from my LG-H932 using Tapatalk Pro.
I have literally just fixed it
In my APN settings I had IP4/IP6 selected. I decided to give IP4 only a try and it worked!! I have 4g.... SOLID AS A ROCK! I have spent hours today with o2 gurus and searching the Internet...so glad to have fixed it.
Many thanks also for helping me out. Appreciate it!
Boru80 said:
I have literally just fixed it
In my APN settings I had IP4/IP6 selected. I decided to give IP4 only a try and it worked!! I have 4g.... SOLID AS A ROCK! I have spent hours today with o2 gurus and searching the Internet...so glad to have fixed it.
Many thanks also for helping me out. Appreciate it!
Click to expand...
Click to collapse
Glad it works for you! I do hope you have no troubles with websites running IP4 only.
Sent from my LG-H932 using Tapatalk Pro.
Boru80 said:
I have literally just fixed it
In my APN settings I had IP4/IP6 selected. I decided to give IP4 only a try and it worked!! I have 4g.... SOLID AS A ROCK! I have spent hours today with o2 gurus and searching the Internet...so glad to have fixed it.
Many thanks also for helping me out. Appreciate it!
Click to expand...
Click to collapse
Cool! Glad you fixed it. That would be very hard to diagnose!
I had to go into my AT&T APN to confirm it's already on IPv4. I have IPv6 disabled on my wi-fi router as well as my PC, and I have apps on my current rooted phone to disable IPv6 over Wi-Fi for when I am connected to other Wi-Fi networks. Why? I have my reasons, but it does no harm and actually may do some good. Not only in your case but others:
Outlook Disconnected From Office 365? Try Disabling IPv6
http://www.brucebnews.com/2017/09/outlook-disconnected-from-office-365-try-disabling-ipv6/
Slight hijack here. I'm waiting for this phone to come to Taiwan, as I'm wanting to dump my HTC 10 because of it's awful battery and WiFi. I'm guessing many will have followed this route as audiophiles. As there is no mention in these threads of WiFi issues I'm guessing it's strong/not an issue. So, anyone come from a 10, and are now happy with the V30 radios?
Very happy, but I had no issue, even on Wi-Fi, with my HTC10 either (Taiwan version too). Radios are just fine.
Slight update to my issue....
I thought I had it fixed but then the problem returned. After spending ages trying to work out the problem, my girlfriend noticed that the same issue was happening on her iPhone! So I think it's a mast issue... And o2 are reporting a problem with the mast in my area. So hopefully will be resolved in due course.
Other than that, absolutely delighted with this phone. Only minor gripe is that I don't have Volte or WiFi calling as I don't have carrier firmware...i have ordered sims from all the major UK carriers tho to see if it works with any of them.
Boru80 said:
Slight update to my issue....
I thought I had it fixed but then the problem returned. After spending ages trying to work out the problem, my girlfriend noticed that the same issue was happening on her iPhone! So I think it's a mast issue... And o2 are reporting a problem with the mast in my area. So hopefully will be resolved in due course.
Other than that, absolutely delighted with this phone. Only minor gripe is that I don't have Volte or WiFi calling as I don't have carrier firmware...i have ordered sims from all the major UK carriers tho to see if it works with any of them.
Click to expand...
Click to collapse
Please keep us updated. I'm specifically interested if it can access volte on the 3 network as if it can it gives you access to their band 20 4g which is stronger
Funnily enough, I have literally just popped in the Three SIM and at the moment no band 20 at home
Had a painful web chat with three so just gave up asking.
Out later tonight tho so will check if it works in town...
I should also add that I've tried EE with no joy too.
Only thing I can say thus far tho is that x-network HD voice seems to be pretty good. I have done 02->ee (HD voice) and ee->o2. Haven't tried three yet as have zilcho reception at home (seems the mast in my area is affecting all the networks... and I actually drove past them putting a new one up this morning...)
downwiththebanksters said:
Slight hijack here. I'm waiting for this phone to come to Taiwan, as I'm wanting to dump my HTC 10 because of it's awful battery and WiFi. I'm guessing many will have followed this route as audiophiles. As there is no mention in these threads of WiFi issues I'm guessing it's strong/not an issue. So, anyone come from a 10, and are now happy with the V30 radios?
Click to expand...
Click to collapse
A late reply to this post. Made the transition from HTC10 -> LGV30 for the same reasons: audiophile quality and poor battery life of the 10. The V30 radio performance is awful. I am on AT&T in San Francisco using the H931 variant. I often stream hi-res audio (320k MP3 or FLAC) from the EU and many places. The radio connection drops frequently, stream apps become unusable. It either clears itself after minutes of delay or I force the phone into airplane mode and back on. Quite annoying. I am also suspecting AT&T deliberately messing with the radio settings for people who stream a lot.
Just a note that i am with 3 and they have an app that you can download and it allows you to make calls over wifi. The app is called three in touch.