Hi everyone
I'm the proud owner of a LGV30+ (Hong Kong seller on ebay) and using it on O2 here in the UK.
Phone is fantastic - very happy with it and big improvement on my Nexus 6p. I miss stock android but have removed most of the bloat and installed pixel launcher and it's all looking good.
My one problem though is that I used to get rock solid 4g reception at home. The LGv30+ on the other hand keeps dropping from 4g, down to 3g, then back up to 4g again. It's driving me nuts! Phone is fine when I'm in town but just when I'm at home it is doing this. O2 say there are no problems with the mast in my area, and when I put my SIM back into my Nexus 4g was solid as a rock.
Has anyone experienced this issue, and does anyone have any ideas on how to fix it?
Many thanks for any help you can offer!
Was the data like this before you removed all bloat? Were you able to test it? If not, I'd ask what all you removed as bloat?
Sent from my LG-H932 using Tapatalk Pro.
Septembersrain said:
Was the data like this before you removed all bloat? Were you able to test it? If not, I'd ask what all you removed as bloat?
Sent from my LG-H932 using Tapatalk Pro.
Click to expand...
Click to collapse
Hi - cheers for replying so quick. Yes the data was doing this before I touched the bloat situation. Only just started addressing bloat this evening and I've only removed a handful of apps thus far...just obvious ones like Calendar, Clock, Contacts, Gallery and Email so far....
I should also add that the reception is solid 4G when I'm in town - it's just when I'm at home When i put SIM back in my old Nexus 6p, the reception is fine so I don't think it is the SIM
Boru80 said:
Hi - cheers for replying so quick. Yes the data was doing this before I touched the bloat situation. Only just started addressing bloat this evening and I've only removed a handful of apps thus far...just obvious ones like Calendar, Clock, Contacts, Gallery and Email so far....
I should also add that the reception is solid 4G when I'm in town - it's just when I'm at home When i put SIM back in my old Nexus 6p, the reception is fine so I don't think it is the SIM
Click to expand...
Click to collapse
Do a backup, then go into the dialer and put in *#546368#*(Put your model number here with no parenthesis, like mine would be 932)#
Try to see if you can turn on all the bands this way?
I'm not sure if that will help but it's worth trying I think.
Sent from my LG-H932 using Tapatalk Pro.
I have literally just fixed it
In my APN settings I had IP4/IP6 selected. I decided to give IP4 only a try and it worked!! I have 4g.... SOLID AS A ROCK! I have spent hours today with o2 gurus and searching the Internet...so glad to have fixed it.
Many thanks also for helping me out. Appreciate it!
Boru80 said:
I have literally just fixed it
In my APN settings I had IP4/IP6 selected. I decided to give IP4 only a try and it worked!! I have 4g.... SOLID AS A ROCK! I have spent hours today with o2 gurus and searching the Internet...so glad to have fixed it.
Many thanks also for helping me out. Appreciate it!
Click to expand...
Click to collapse
Glad it works for you! I do hope you have no troubles with websites running IP4 only.
Sent from my LG-H932 using Tapatalk Pro.
Boru80 said:
I have literally just fixed it
In my APN settings I had IP4/IP6 selected. I decided to give IP4 only a try and it worked!! I have 4g.... SOLID AS A ROCK! I have spent hours today with o2 gurus and searching the Internet...so glad to have fixed it.
Many thanks also for helping me out. Appreciate it!
Click to expand...
Click to collapse
Cool! Glad you fixed it. That would be very hard to diagnose!
I had to go into my AT&T APN to confirm it's already on IPv4. I have IPv6 disabled on my wi-fi router as well as my PC, and I have apps on my current rooted phone to disable IPv6 over Wi-Fi for when I am connected to other Wi-Fi networks. Why? I have my reasons, but it does no harm and actually may do some good. Not only in your case but others:
Outlook Disconnected From Office 365? Try Disabling IPv6
http://www.brucebnews.com/2017/09/outlook-disconnected-from-office-365-try-disabling-ipv6/
Slight hijack here. I'm waiting for this phone to come to Taiwan, as I'm wanting to dump my HTC 10 because of it's awful battery and WiFi. I'm guessing many will have followed this route as audiophiles. As there is no mention in these threads of WiFi issues I'm guessing it's strong/not an issue. So, anyone come from a 10, and are now happy with the V30 radios?
Very happy, but I had no issue, even on Wi-Fi, with my HTC10 either (Taiwan version too). Radios are just fine.
Slight update to my issue....
I thought I had it fixed but then the problem returned. After spending ages trying to work out the problem, my girlfriend noticed that the same issue was happening on her iPhone! So I think it's a mast issue... And o2 are reporting a problem with the mast in my area. So hopefully will be resolved in due course.
Other than that, absolutely delighted with this phone. Only minor gripe is that I don't have Volte or WiFi calling as I don't have carrier firmware...i have ordered sims from all the major UK carriers tho to see if it works with any of them.
Boru80 said:
Slight update to my issue....
I thought I had it fixed but then the problem returned. After spending ages trying to work out the problem, my girlfriend noticed that the same issue was happening on her iPhone! So I think it's a mast issue... And o2 are reporting a problem with the mast in my area. So hopefully will be resolved in due course.
Other than that, absolutely delighted with this phone. Only minor gripe is that I don't have Volte or WiFi calling as I don't have carrier firmware...i have ordered sims from all the major UK carriers tho to see if it works with any of them.
Click to expand...
Click to collapse
Please keep us updated. I'm specifically interested if it can access volte on the 3 network as if it can it gives you access to their band 20 4g which is stronger
Funnily enough, I have literally just popped in the Three SIM and at the moment no band 20 at home
Had a painful web chat with three so just gave up asking.
Out later tonight tho so will check if it works in town...
I should also add that I've tried EE with no joy too.
Only thing I can say thus far tho is that x-network HD voice seems to be pretty good. I have done 02->ee (HD voice) and ee->o2. Haven't tried three yet as have zilcho reception at home (seems the mast in my area is affecting all the networks... and I actually drove past them putting a new one up this morning...)
downwiththebanksters said:
Slight hijack here. I'm waiting for this phone to come to Taiwan, as I'm wanting to dump my HTC 10 because of it's awful battery and WiFi. I'm guessing many will have followed this route as audiophiles. As there is no mention in these threads of WiFi issues I'm guessing it's strong/not an issue. So, anyone come from a 10, and are now happy with the V30 radios?
Click to expand...
Click to collapse
A late reply to this post. Made the transition from HTC10 -> LGV30 for the same reasons: audiophile quality and poor battery life of the 10. The V30 radio performance is awful. I am on AT&T in San Francisco using the H931 variant. I often stream hi-res audio (320k MP3 or FLAC) from the EU and many places. The radio connection drops frequently, stream apps become unusable. It either clears itself after minutes of delay or I force the phone into airplane mode and back on. Quite annoying. I am also suspecting AT&T deliberately messing with the radio settings for people who stream a lot.
Just a note that i am with 3 and they have an app that you can download and it allows you to make calls over wifi. The app is called three in touch.
Related
So I've had my Note for 2 days now and I've noticed that Google talk never stays connected. When I wake the phone up and open Gtalk it always shows that it had lost the connection and then starts reconnecting. I'm in the middle of Atlanta and I have never once left LTE coverage, so I know its not a handoff issue.
Has anyone else had trouble with this? Think I'm gonna get the phone switched out for a new one today if this turns out to be just me.
Sent from my SAMSUNG-SGH-I717 using XDA App
I currently have the same issue, but it's been happening on my last couple of devices before I got my note. Last time I checked / googled (about a month ago) there were a lot of people having this issue with various devices and no solid solution yet so you probably won't need to switch out your note as it may not help.
I've tried a number of things with no success but if anyone else has ideas that would be great.
Wow that is very dissapointing. My Captivate I had before this had no problems what-so-ever with google talk. I really don't want to have to switch back to that, but I use Google talk a lot and it might be a deal killer for me.
Sent from my SAMSUNG-SGH-I717 using XDA App
camaroz28 said:
Wow that is very dissapointing. My Captivate I had before this had no problems what-so-ever with google talk. I really don't want to have to switch back to that, but I use Google talk a lot and it might be a deal killer for me.
Sent from my SAMSUNG-SGH-I717 using XDA App
Click to expand...
Click to collapse
Have you tried a 3rd party app?
Sent from my SAMSUNG-SGH-I717 using Tapatalk
No, and to be honest I wouldn't consider that a solution. If my apticate running stock gingerbread was able to work fine with the stock app, then this should too.
Sent from my SAMSUNG-SGH-I717 using XDA App
I had the Skyrocket, Note and Their LTE elevated 4g. with ALL the at&t LTE devices gtalk will not stay signed in. In fact you are getting disconnected from the Google servers when this happens wo you won't be getting gmails either.
This has been going on for months and mostly happens in LTE markets.
If anyone found a solution to this problem please share.
clubtech said:
I had the Skyrocket, Note and Their LTE elevated 4g. with ALL the at&t LTE devices gtalk will not stay signed in. In fact you are getting disconnected from the Google servers when this happens wo you won't be getting gmails either.
This has been going on for months and mostly happens in LTE markets.
If anyone found a solution to this problem please share.
Click to expand...
Click to collapse
I actually ended up exchanging mine for a new one, and the new one has never lost the connection whether it be gtalk or google servers in general. I've stayed in the exact same LTE market as well.
When did you exchange it and what market are you in? Maybe they fixed the problem.I last checked early march and it was still happening in San Francisco
clubtech said:
When did you exchange it and what market are you in? Maybe they fixed the problem.I last checked early march and it was still happening in San Francisco
Click to expand...
Click to collapse
I exchanged it last Monday the 12th, the new one never had the problem from the very beginning. I am in the Atlanta area, it seems like it is a problem of individual phones if exchanging for a new one fixed it for me, also not everyone is experiencing the problem from what I can tell.
I have the same issue. Seems like my Atrix doesn't have that problem.
Sent from my Transformer TF101 using Tapatalk
camaroz28 said:
I exchanged it last Monday the 12th, the new one never had the problem from the very beginning. I am in the Atlanta area, it seems like it is a problem of individual phones if exchanging for a new one fixed it for me, also not everyone is experiencing the problem from what I can tell.
Click to expand...
Click to collapse
This is not related to a device as I tested with 3 different lte devices and they all had the same issue. I then placed the same sim card in my none lte galaxy note and the problem went away. I haven't checked since early March as I am out of the country but who knows...maybe they finally fixed the issue.
clubtech said:
This is not related to a device as I tested with 3 different lte devices and they all had the same issue. I then placed the same sim card in my none lte galaxy note and the problem went away. I haven't checked since early March as I am out of the country but who knows...maybe they finally fixed the issue.
Click to expand...
Click to collapse
There have been no software updates to this phone at all, I'm using the stock ROM too. If my first phone had the problem and my second one doesn't, that means its an issue with individual devices (maybe a lot if you had the problem on 3 different ones). The chances of there being any changes on AT&T's side at the exact moment I exchanged my phone are absurdly small.
camaroz28 said:
There have been no software updates to this phone at all, I'm using the stock ROM too. If my first phone had the problem and my second one doesn't, that means its an issue with individual devices (maybe a lot if you had the problem on 3 different ones). The chances of there being any changes on AT&T's side at the exact moment I exchanged my phone are absurdly small.
Click to expand...
Click to collapse
I understand that but i had 4 different devices (LTE note, Galaxy II Skyrocket, One of their new LTE LG phone - forgot the name and their Elevate 4G LTE mifi). They were all on different lines with different simcards and they ALL had the google talk issue.
The only time this was not happening with an LTE device is when i traveled outside of an LTE coverage zone. This is the only time the connection was stable.
You must agree that it is impossible that all of these devices were defected right?
I also have a none LTE galaxy note and a galaxy nexus and this is not happening on those devices (as they are not LTE).
It is something with their LTE network setup that is killing the connection to the Google servers after a certain time of idle.
Just thought I'd add that I'm in an area where I'm on the very edge of the nearest LTE tower, so I'm constantly switching between that and HSPA+ (and WiFi while at home) and I haven't noticed any issues with staying connected with GTalk. None of my friends have noticed me getting disconnected either. The only issue I've had is it doesn't always set me to away when the screen is locked, although it does seem to always set me as Online when I unlock the screen.
tl;dr - TB is losing connectivity, almost no 4G, do I flash new radio? Which one? (post sounds less ignorant)
Out of nowhere I started to experience some really crippling internet & data issues. To be fair, I'm running CM7.1.1 which says that it has some known data issues, but I think these are a bit much.
I started to lose 4G connectivity completely - the symbol will show up on the screen, but just won't connect to anything. If I change the network mode to CDMA / EvDo it usually will pick up 3G at OK speeds, and will usually have 2-3 bars for regular cell coverage. 3G will work in and out, in for the most part. 4G I have managed to get up for about an hour, and now I can't get it at all.
Previously, I had a few disconnect issues but I'd reboot and everything would fix up quickly. I've done about 15-20 reboots in the past three days to no avail.
I figured that it might have something to do with radios... I spent a solid half hour or so researching flashing RUU's (how to, problems, etc.) and there is a LOT of conflicting information. Would flashing a new RUU help my issue? I think that it might... I'm currently on baseband 1.39.00.0627r (From the 1.70.605.0 RUU), and the latest is MUCH more recent.
I'd love some help / advice with if I should flash a new radio, which one, and if there is anything beyond the regular flashing / warnings that I need to worry about. Also, should I flash both LTE & CDMA separately? The names of the zip files are the same...one at a time? probably a noob question?
Hope this wasn't a repost of something, but I did a search first and couldn't see anything quite the same as this. Googled as well.
Cheers
Try ThunderShed it is much more up to date than the version you're running.
Sent from my ADR6400L using Tapatalk 2
Thanks! If I flash a new radio is it going to wipe the device anyway? I wouldn't mind keeping my current setup, but if it's going to wipe there's no reason NOT to just upgrade to ThunderShed.
No. Try the radio that came with the newest ota. That's the one I'm using and it is working well.
Sent from my ADR6400L using Tapatalk 2
Those didn't help much at all... I'm just going to flash ThunderShed and I'll bet anything I'm going to have better luck with that!
Exact samething started to happen with me except I'm running liquid gingerbread 3.2. Out of nowhere. My wife's thunderbolt gets great 4g connection but mine only 3g. I flashed latest radio but no dice. Wonder what's going on. I'm about to reset.
Sent from my HTC ThunderBolt using XDA
I've had the same problem twice before.
First off, I normally use only around 4GB of data a month, except during months that I have to travel. I never, ever tether (too risky).
In December 2011, I went to go visit some family over the Christmas/New Year's break. They rarely use the internet, so they opted for a cheap dialup home connection. Luckily for me though, the area was covered by LTE. In order to keep myself occupied, I streamed some Netflix, Hulu, Youtube, and other videos to my phone. After around 20GB of usage, 4G and 3G just died. Despite me changing around from CDMA Only to CDMA Only (PRL) to LTE, I was only able to pick up 1x. Flashing new radios didn't fix it, flashing new ROMs didn't fix it, leaving the battery out overnight didn't fix it, travelling an hour away to another family member's house (different tower) didn't fix it, getting a new SIM card didn't fix it, getting escalated to Tier 3 support didn't fix it, completely formatting the phone and installing official RUUs didn't fix it. I spent about a week trying to diagnose the problem, and was about to just use my insurance to get a replacement. Put my phone in the charger one night, went to bed, woke up, and 4G and 3G were back, about exactly 7 days after it first went down. Very odd, but I just chalked it up to a system glitch.
However, the same thing happened again in May 2012. Again, I visited my family and watched videos streamed to my phone to keep me occupied. About 10GB into the month, I had to leave for a trip to the other side of the country. While there, I had some downtime a couple of evenings to watch some movies. At 15GB, a similar thing happened. I was unable to connect to 4G, but 3G (albeit terrible connection) and 1x (faster and more reliable than 3G actually) worked fine. I thought that maybe the tower I was connected to was just experimenting with 4G before officially flipping the switch. However, no matter where I went, I was still restricted to 3G and 1x. After a 2000 mile flight back home, I was still restricted to terrible 3G and 1x. Again, after about a week, the problem went away and I was able to get on 4G again.
So, either my phone gets finicky when I have a lot of data usage, or Verizon likes to temp. ban 4G users who use lots of data in a short period of time.
You, my friend, were being throttled. That is exactly what happens when you get throttled.
Sent from my ADR6400L using Tapatalk 2
My data usage was less if anything. You sound like you were getting throttled, I wasn't... mine are just obnoxious connectivity issues.
I flashed (and am still working on) Thundershed now, it's a beautiful ROM - I'd recommend to anyone running CM7.1.1 on TB to just switch over... it's the same thing (base CM9) and you get ICS as well which seems to have increased the performance anyway.
There were other annoying bugs with the TB build of CM7.1.1 such as the inability to have headphones in the phone while talking (people just couldn't hear you) and some weird proximity sensor issues on phone calls.
Hopefully this new ROM is going to take care of the issues that previously annoyed me... the TB is a great phone and I'm glad I'm going to be able to get the most out of it now.
Thanks for the tip off to that ROM, disconecktie!
Yea its a fantastic rom. I ran sheds stuff on the Eris for around 2 years and if it wasn't for him that device would have died quick.
Sent from my ADR6400L using Tapatalk 2
And now you're running this on your TB? Yeah, seems like the dev community over there really has a lot of respect... he's active and does bug fixes too, really great stuff. Cheers
He's a great dev but you wont see him on xda. People over here pissed him off. I didn't like 1.5 much but the fixes he brought to 1.6 made this rom awesome again.
Sent from my ADR6400L using Tapatalk 2
As far as ur radio issue I was having the exact same problem yesterday and I live in the southern California area. My girl was perfect 3g on her dinc, I couldn't get any data at all and when I did, only 3g. Killed my battery quick too cuz it kept having to reconnect. Quite annoying, seems to b better today tho. Could of been just an off day. It was weird too cuz i finally shelled out for a rezound battery and that was my first day experience. Lol I thought it was the battery till today when its been solid all day. Running gsb 3.3b btw with imos kernel.
Sent from my ADR6400L using xda premium
.SoFLy. said:
My data usage was less if anything. You sound like you were getting throttled, I wasn't... mine are just obnoxious connectivity issues.
I flashed (and am still working on) Thundershed now, it's a beautiful ROM - I'd recommend to anyone running CM7.1.1 on TB to just switch over... it's the same thing (base CM9) and you get ICS as well which seems to have increased the performance anyway.
There were other annoying bugs with the TB build of CM7.1.1 such as the inability to have headphones in the phone while talking (people just couldn't hear you) and some weird proximity sensor issues on phone calls.
Hopefully this new ROM is going to take care of the issues that previously annoyed me... the TB is a great phone and I'm glad I'm going to be able to get the most out of it now.
Thanks for the tip off to that ROM, disconecktie!
Click to expand...
Click to collapse
Tshed isn't cm9. Its themed cm7.
Sent from my ADR6400L
.19 radios
I'm running Thundershed 1.6 w/ imo lean 184 6.2.1 using the .19 radios and other than having the GSM and LTE options ALL available to choose from, I'm having no issues at all. The 605.9 radios are very stable too. Hope this helps!
I suspect Verizon was working on the network for the past week or so. I had issues too, nothing big and I saw a few posts on AC where people had issues too. It seems to have resolved itself now.
I am in southern Cali too having the.same issue 4G goes in and out, 3g is solid I don't think I am near anywhere 4gigs...
Sent from my ADR6400L using XDA
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Moving to Q&A
similar problem
Hello all. First post. I'm a noob. Watched the video.
I see this post is 3 months old.
I'm having similar issues at home in Tyler, TX (we have 4G). One day my Verizon thunderbolt signal drops to 1X or nothing at all as far as data. This happens for several days. Verizon creates a ticket and calls me 2 days later to tell me it's not them. I travel to northern Kentucky (cincinnati area) to visit my son. Issue follows me to Kentucky. I root phone but am still using stock rom b/c I don't have a clue what I'm doing!
I travel to Dallas and my phone is healed. Blazingly fast. I can't keep up with it - it's so awesome. I decide I like this piece of crap after 1 year of hating it.
I travel home to Tyler today. I'm back to 1X or nothing at all.
Questions: So do I flash a rom with a different radio??? Is that how I can get a better signal? Scared straight b/c I have an E-key app that I use to get me into homes (home inspector) and I can't afford to have that app not work.
Thanks in advance
Bruce Noob
jbt816 said:
Hello all. First post. I'm a noob. Watched the video.
I see this post is 3 months old.
I'm having similar issues at home in Tyler, TX (we have 4G). One day my Verizon thunderbolt signal drops to 1X or nothing at all as far as data. This happens for several days. Verizon creates a ticket and calls me 2 days later to tell me it's not them. I travel to northern Kentucky (cincinnati area) to visit my son. Issue follows me to Kentucky. I root phone but am still using stock rom b/c I don't have a clue what I'm doing!
I travel to Dallas and my phone is healed. Blazingly fast. I can't keep up with it - it's so awesome. I decide I like this piece of crap after 1 year of hating it.
I travel home to Tyler today. I'm back to 1X or nothing at all.
Questions: So do I flash a rom with a different radio??? Is that how I can get a better signal? Scared straight b/c I have an E-key app that I use to get me into homes (home inspector) and I can't afford to have that app not work.
Thanks in advance
Bruce Noob
Click to expand...
Click to collapse
I live in overton tx and I don't have that problem. Maybe try getting a new sim. You may also check to make sure the golden tabs on the back of your phone are in good shape and make contact with the gold pads on the battery cover.
Sent from my Thunderbolt using Tapatalk 2
Good day all!
I've been experiencing some issues since I got my C6806 3 weeks ago. I live in Toronto and my provider is Rogers. The phone itself is unlocked and is just running the stock software which is 4.2.2, build # 14.1.B.2.257
Ever since I got the phone I've had a periodic issue where the phone signal strength will just completely die out to 0 bars, then it'll come back to full bars about 30 seconds later. It happens whether I'm home or out on the road. It happens if I'm using LTE bands or 3G or HSPA. It also happens whether I've got wifi on or off.
Any troubleshooting steps you could suggest?
Thanks in advance!
vivftp said:
Good day all!
I've been experiencing some issues since I got my C6806 3 weeks ago. I live in Toronto and my provider is Rogers. The phone itself is unlocked and is just running the stock software which is 4.2.2, build # 14.1.B.2.257
Ever since I got the phone I've had a periodic issue where the phone signal strength will just completely die out to 0 bars, then it'll come back to full bars about 30 seconds later. It happens whether I'm home or out on the road. It happens if I'm using LTE bands or 3G or HSPA. It also happens whether I've got wifi on or off.
Any troubleshooting steps you could suggest?
Thanks in advance!
Click to expand...
Click to collapse
has it always happened?
Have you got stamina mode on? Turn stamina mode off and see if it stops..
hamdogg said:
has it always happened?
Have you got stamina mode on? Turn stamina mode off and see if it stops..
Click to expand...
Click to collapse
It seems to happen on a frequent basis. At least a couple of times a day when I happen to be paying attention to my phone.
I've never actually used stamina mode, and it's always been off.
How's LTE and HSPA where you are? If the signal is poor it'll switch over to the next thing on ladder. If you have a poor LTE signal it'll jump down to HSPA, and if you have a poor signal on that one it'll jump down to EDGE. It's the same dance if you walk into an area where there is good LTE coverage. It jump up from EDGE or HSPA to LTE, and iin all cases when it switches, you'll notice a couple of seconds where it connects to the new frequency (by having zero signal). That's why I disable LTE when I know I'm going to be in an area with poor LTE signal for a long period of time.
Not saying that this is your problem, but try only using EDGE for a couple of hours and see if it happens again.
Sent from my C6833 using Tapatalk
LordManhattan said:
How's LTE and HSPA where you are? If the signal is poor it'll switch over to the next thing on ladder. If you have a poor LTE signal it'll jump down to HSPA, and if you have a poor signal on that one it'll jump down to EDGE. It's the same dance if you walk into an area where there is good LTE coverage. It jump up from EDGE or HSPA to LTE, and iin all cases when it switches, you'll notice a couple of seconds where it connects to the new frequency (by having zero signal). That's why I disable LTE when I know I'm going to be in an area with poor LTE signal for a long period of time.
Not saying that this is your problem, but try only using EDGE for a couple of hours and see if it happens again.
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
LTE and HSPA coverage by Rogers in Toronto is great overall. I don't really use the LTE APN because it seems to suck up battery life immensely. I just keep it in the normal APN that seems to switch randomly between HSPA and 3G. The issue can occur if I'm just sitting still in a spot. I'm using it, and all of a sudden the signal just cuts out for about 30 seconds and comes back. Both before and after the incident I am usually at full bars.
I'm unsure of what EDGE is. The only things I control are the APNs I obtained from Rogers - one is just the standard one that gives me 3G and HSPA, and the other is LTE.
Dunno what else I can really do. I doubt it's my provider so it's gotta be the phone. Any other real troubleshooting steps to try, or should I just get this to Sony?
:good:
vivftp said:
LTE and HSPA coverage by Rogers in Toronto is great overall. I don't really use the LTE APN because it seems to suck up battery life immensely. I just keep it in the normal APN that seems to switch randomly between HSPA and 3G. The issue can occur if I'm just sitting still in a spot. I'm using it, and all of a sudden the signal just cuts out for about 30 seconds and comes back. Both before and after the incident I am usually at full bars.
I'm unsure of what EDGE is. The only things I control are the APNs I obtained from Rogers - one is just the standard one that gives me 3G and HSPA, and the other is LTE.
Dunno what else I can really do. I doubt it's my provider so it's gotta be the phone. Any other real troubleshooting steps to try, or should I just get this to Sony?
Click to expand...
Click to collapse
EDGE is 2G. so turn off LTE and HSPA+ and see if it does it.
I don't have the LTE equipped phone so I'm not sure if these hardware functions will switch on and off randomly.
It sounds like your hardware is switching between 4g and 3g. problem is that both wont work simultaneously, so you would get this drop off. solution is that build prop edit i gave you.
But then you'd have 4g on all the time. so if you don't want that then turn it off manually.
Try these.
Edit your build.prop file.
(do you know how to do this??)
and insert these.
___________
ro.ril.hsxpa=3
ro.ril.gprsclass=12
ro.ril.hep=1
ro.ril.enable.dtm=1
ro.ril.hsdpa.category=20
ro.ril.hsupa.category=7
ro.ril.enable.a53=1
ro.ril.enable.3g.prefix=1
______________
that will stop hardware switching between 2g/3g/4g
as well as make it faster.
Settings->More...->Mobile Networks->Network Mode->GSM Only
You'll still have mobile data, but it will be SLOW. I think the top speed is around 400KB/sec, but you'll only use this to check if your signal is more stable without 3G/4G.
Tip: If you want to save battery and you aren't the type that uses a lot of mobile data, use EDGE (the thing i'm currently writing about). 4G uses a lot of juice.
LordManhattan said:
Settings->More...->Mobile Networks->Network Mode->GSM Only
You'll still have mobile data, but it will be SLOW. I think the top speed is around 400KB/sec, but you'll only use this to check if your signal is more stable without 3G/4G.
Tip: If you want to save battery and you aren't the type that uses a lot of mobile data, use EDGE (the thing i'm currently writing about). 4G uses a lot of juice.
Click to expand...
Click to collapse
Thanks. Just made the change and will keep an eye on it over the next day or two.
Just gotta say holy crap this Edge thing is SO slow. Even just loading icons on Google Plus or Youtube searches takes forever. A mobile speed test is showing about 133 kbps...
Damn... gotta come up with a better solution that doesn't require having slow as shyte data access
I'm trying WCDMA only to see how this might work. At least the speeds are more tolerable there.
vivftp said:
Just gotta say holy crap this Edge thing is SO slow. Even just loading icons on Google Plus or Youtube searches takes forever. A mobile speed test is showing about 133 kbps...
Damn... gotta come up with a better solution that doesn't require having slow as shyte data access
I'm trying WCDMA only to see how this might work. At least the speeds are more tolerable there.
Click to expand...
Click to collapse
Yeah, but keep using it for now. You're only checking if the signal drops while your on it, so I'm not saying that you should keep using it. It's only for a couple of hours. You can do it!
Sent from my C6833 using Tapatalk
LordManhattan said:
Yeah, but keep using it for now. You're only checking if the signal drops while your on it, so I'm not saying that you should keep using it. It's only for a couple of hours. You can do it!
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
*sigh* I'll try
lol
EDIT. Nevermind the part below. I just kept trying more SMS apps until I settled upon GO SMS and it seems to finally be able to load photos. Damned weird the default one wouldn't do it
On another note, can anyone explain why the built in Messaging app has issues both sending and recieving photos? Plus there're a few instances where it says I've got a message, but I've viewed them all. I've even tried downloading a few other messaging apps from the Play store, and they can't seem to view or send photos either. Damned weird if you ask me.
vivftp said:
*sigh* I'll try
lol
EDIT. Nevermind the part below. I just kept trying more SMS apps until I settled upon GO SMS and it seems to finally be able to load photos. Damned weird the default one wouldn't do it
On another note, can anyone explain why the built in Messaging app has issues both sending and recieving photos? Plus there're a few instances where it says I've got a message, but I've viewed them all. I've even tried downloading a few other messaging apps from the Play store, and they can't seem to view or send photos either. Damned weird if you ask me.
Click to expand...
Click to collapse
I'm not using the stock messaging app. I'm using Hangouts as my main SMS app, but I didn't have any issues with it when I used it. The Android 4.3 update is released now, so you can update to it through PC Companion? Note that this will remove root and stuff like if you're rooted. If not, go ahead.
Sent from my C6833 using Tapatalk
LordManhattan said:
I'm not using the stock messaging app. I'm using Hangouts as my main SMS app, but I didn't have any issues with it when I used it. The Android 4.3 update is released now, so you can update to it through PC Companion? Note that this will remove root and stuff like if you're rooted. If not, go ahead.
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
Sorry to bump an old thread, but I just want to say that I'm having the exact same issue. I thought it might have occurred after I installed a custom room but I'm now back on stock and still experiencing 4 bars immediately dropping to no service and then going back to 3 or 4 bars before slowly dropping back to zero. I figured it could be LTE, so I experimented with all settings under mobile networks to no avail. I try the same Sim in my note 2 in the same location and I have no issues. I believe this is an issue with the antenna or a general hardware fault. My phone is the c6806, originally on Bell but being used on Telus. I have already contacted Sony but they are giving me the runaround
Anyone know how the warranty is handled in Canada? Anyone else have this problem?
Signal issues
Sorry I'm restarting this thread one more time.. But anyone figure out a fix? I'm having the same problem on a brand new phone... I had the same phone before I lost it. Got it again but these signal dropping issues now . Never had these on my previous cc6806
Hey everyone, my wife and I just got new M9's on sprint last Monday. Thought everything was going fine but then I noticed that whenever I was on LTE a lot bof my apps wouldn't work. I can watch Netflix and use tweetcaster, but a lot of other apps won't work(facebook,Pandora, and google now I can search but if i try voice recognition it says it can't connect to the server). Everything works fine on 3g and Wi-Fi. I have done speed tests of the LTE and they are always at least 7mbps down and 2 up. Have tried clearing data/cache and uninstall/reinstall of apps and still nothing. But it's not just my phone it's my wife this is happening on also. Any help would be appreciated cause I can't figure it out. Thanks everyone!
Try toggling airplane mode or mobile data on/off.
It sounds like the "data drop" issue some of us are having.
I am having the same problem i called sprint and they couldn't help at all i think is a phone defect
adierks3 said:
Hey everyone, my wife and I just got new M9's on sprint last Monday. Thought everything was going fine but then I noticed that whenever I was on LTE a lot bof my apps wouldn't work. I can watch Netflix and use tweetcaster, but a lot of other apps won't work(facebook,Pandora, and google now I can search but if i try voice recognition it says it can't connect to the server). Everything works fine on 3g and Wi-Fi. I have done speed tests of the LTE and they are always at least 7mbps down and 2 up. Have tried clearing data/cache and uninstall/reinstall of apps and still nothing. But it's not just my phone it's my wife this is happening on also. Any help would be appreciated cause I can't figure it out. Thanks everyone!
Click to expand...
Click to collapse
Try updating your profile or PRL , that's helped me in the past with data issues
ccs86 said:
Try toggling airplane mode or mobile data on/off.
It sounds like the "data drop" issue some of us are having.
Click to expand...
Click to collapse
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
BUBBA DUB'S said:
Try updating your profile or PRL , that's helped me in the past with data issues
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
Click to expand...
Click to collapse
Already tried updating the profile and prl. didnt help. i tried airplane mode and back on and i can now get facebook to load new stuff but no pictures or video will load. still have a better than average connection. im gonna try pandora to see if it works here soon. this is frustrating to have to do this. hopefully a fix can come soon.
BUBBA DUB'S said:
Try updating your profile or PRL , that's helped me in the past with data issues
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
Click to expand...
Click to collapse
adierks3 said:
Already tried updating the profile and prl. didnt help. i tried airplane mode and back on and i can now get facebook to load new stuff but no pictures or video will load. still have a better than average connection. im gonna try pandora to see if it works here soon. this is frustrating to have to do this. hopefully a fix can come soon.
Click to expand...
Click to collapse
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
adierks3 said:
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
Click to expand...
Click to collapse
I've had the exact same problem since day 1 with my phone two weeks ago. You probably also have the issue where you are typically only at 1 signal bar when on LTE but full bars when on 3g. I've also noticed it hits certain apps but not others. Usually toggling airplane mode and/or mobile data will fix it for me, but sometimes i have to completely reboot. even after the OTA update last week, the problem persisted. i brought my phone into a sprint store on sunday and they replicated the problem but had no idea the cause, so they swapped the phone out. same problem with the replacement, so i'd imagine we're stuck waiting for a software/radio/firmware update before this is resolved
hsmith1514;60132588 said:
I've had the exact same problem since day 1 with my phone two weeks ago. You probably also have the issue where you are typically only at 1 signal bar when on LTE but full bars when on 3g. I've also noticed it hits certain apps but not others. Usually toggling airplane mode and/or mobile data will fix it for me, but sometimes i have to completely reboot. even after the OTA update last week, the problem persisted. i brought my phone into a sprint store on sunday and they replicated the problem but had no idea the cause, so they swapped the phone out. same problem with the replacement, so i'd imagine we're stuck waiting for a software/radio/firmware update before this is resolved
Click to expand...
Click to collapse
Thank you for this. Feels good just to hear someone else describe my problems exactly. Wonder if it s all sprint m9 or just maybe ones people got early cause I got mine the Monday before release. Same on both my wife and my phone. I can't understand why some work and some don't. Now that you say it my LTE does most of the time just say one bar. And 3g is usually full. Hope a fix comes soon. Wish we could get conformation that ots a known issue. Facebook isn't a huge deal ask I can just use the mobile site but Pandora ducks to not have it.
Did yours come with headphones? The sprint site said no when we ordered and I asked customer care on twitter. Both said no headphones but ours both came with them.
adierks3 said:
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
Click to expand...
Click to collapse
I wonder if it's a DNS issue on LTE.
3G, LTE and WIFI are all pretty separate interfaces and have their own "setup".
What you might try doing is see if you can PING the server by NAME and by IP Address on each of those interfaces.
You may have to dig a bit to figure out what servers the various apps are using.
If it pings by IP but not by NAME it's a DNS issue.
Ever since Lollipop there have been some IPV6 issues that cause DNS problems. But those have been usually on WIFI only.
There are some tools in Google Play to disable IPV6 but it only disables it on WIFI interface.
Like on Lollipop M8, MMS would not work on WIFI for some folks and disabling IPV6 would temporarily fix it.
A really nice tool to debug with is called FING that you can get from Google Play. It has built in PING, Trace Route and a bunch of other goodies.
I used it to find a rogue device on my work Network.
If some apps work and others don't it's very likely a DNS issues. Unless Sprint is now blocking some ports on LTE.
You can also test HOST name and PORT for a service, this takes some serious digging to see if the port is blocked.
There is a tool in FING for that too called TCP Connection Tester. I usually have used TELNET on Desktop PC's to do the same.
If you google that service you can often find the host and port it's using.
Here is an example: Let's say SPOTIFY won't work on LTE
Get the Port and HOST from a search I did that showed this. I searched for SPOTIFY HOST PORT
https://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/What-firewall-ports-to-open/td-p/194752
adierks3 said:
Thank you for this. Feels good just to hear someone else describe my problems exactly. Wonder if it s all sprint m9 or just maybe ones people got early cause I got mine the Monday before release. Same on both my wife and my phone. I can't understand why some work and some don't. Now that you say it my LTE does most of the time just say one bar. And 3g is usually full. Hope a fix comes soon. Wish we could get conformation that ots a known issue. Facebook isn't a huge deal ask I can just use the mobile site but Pandora ducks to not have it.
Did yours come with headphones? The sprint site said no when we ordered and I asked customer care on twitter. Both said no headphones but ours both came with them.
Click to expand...
Click to collapse
Yeah mine came with headphones, I'd imagine all the M9s come with them
I'm so happy this is happening to other people as well and not just me, was going crazy trying to figure what the hell was going on with my phone. Hopefully some update will fix this soon as it's very frustrating when I text everyone with Google voice through hangouts and my app doesn't pull in the messages
LymeWire said:
I'm so happy this is happening to other people as well and not just me, was going crazy trying to figure what the hell was going on with my phone. Hopefully some update will fix this soon as it's very frustrating when I text everyone with Google voice through hangouts and my app doesn't pull in the messages
Click to expand...
Click to collapse
I'm happy it's not just mine either I mean it sucks but last thing I wanted was a bad radio.
Same issue here, when on LTE can't send snaps (just an example) also push notifications don't seem to come through. Though it might have been due to the rom I was using but doesn't seem to be the case. Even RUU'd it and it didn't help same exact issue. 3G just fine, wi-fi just fine. This is driving me nuts. I guess it sounds like it's a Sprint issue and not hardware which is good but calling Sprint Tech support is usually usless unless you get to the higher ups.
My friend has a pure stock locked non-rooted s-on phone he says he has been having issues as well.
We might wanna get something like this going over at Sprint Community hopefully try and get the issue moved up. I was thinking it might be a DNS issue as well.
Has anyone found a solution?
I have yet to find or see a solution. Sprint or HTC hasn't said anything about it officially. Really sucks cause a bunch of my stuff just doesn't work right over LTE including push notifications won't come through. I have not enjoyed this phone thus far.
I'd advise you all to return your phone that's what I did with mine
Sent from my HTCONE using XDA Free mobile app
I've swapped for another M9, doing the same thing. I'm on the phone with Sprint now, they have escalated to a second tech. That tech claims they are not aware of any issues on the M9, but did say they heard of one S6 having such issues. The tech advised to swap it yet again.
If enough people return them they might actually look at the problem. I remember when the evo4G had an issue similar to this, you couldn't stream music Sprint's proxy would mess it up. Took them a while to release a fix. Really this isn't an acceptable problem, I'm mean half the apps are worthless cause they won't work over LTE. I'm past my return period and I'm unlocked and this appears not to be a hardware problem. I just wish they would confirm something that they are looking into it. I hate calling Sprint for tech support, it will be the usual non-sense of resetting the phone and doing data profile updates. Then they bump it up and tell you they will call you back when half the time they never do anyway and even if they do it's usually not with a fix. I remember I had a problem getting Direct Connect provisioned on the M8 when it came out. Regular CSR couldn't add the code correctly, they did end up fixing it eventually but no thanks to the techs I worked with nor did they really follow with me more than once. An issue like this needs to make it to the correct people which appears that has not happened yet.
I agree. I am chatting with HTC Support now.
ReproOne said:
I agree. I am chatting with HTC Support now.
Click to expand...
Click to collapse
Let me know what they say, I know Sprint has yet to acknowledge the issue. All this phone swapping business for probably no reason is gonna cost them a lot. I guess it builds a nice refurb stash.
Sim-X said:
Let me know what they say, I know Sprint has yet to acknowledge the issue. All this phone swapping business for probably no reason is gonna cost them a lot. I guess it builds a nice refurb stash.
Click to expand...
Click to collapse
HTC Chat is getting me no where. I even sent them these links:
https://community.sprint.com/baw/thread/204027
http://forum.xda-developers.com/sprint-one-m9/help/lte-signal-apps-wont-utilize-ideas-t3080920
I called, they supposedly create da ticket under my account to escalate. I'll have to see what happens with that.
Hi
I wanted to buy this from gearbest.
Will it work on AT&T with all the LTE bands?
borisb said:
Hi
I wanted to buy this from gearbest.
Will it work on AT&T with all the LTE bands?
Click to expand...
Click to collapse
Yep... Using it on Cricket right now state side.
http://willmyphonework.net
borisb said:
Hi
I wanted to buy this from gearbest.
Will it work on AT&T with all the LTE bands?
Click to expand...
Click to collapse
I'd like to say "yes", but have found out the hard way that it depends on exactly which part of AT&T's network you intend to use it on.
I created a thread which I haven't yet updated, which outlines some issues I had. Turns out that my X820 as well as a different LeEco X82X (can't remember - same model ) do NOT work with AT&T in my area at all, and I live very close to the antennae. However, when I travel out of town, the phones work great. AT&T can't seem to figure out why this part of their network is different, but something certainly is. YMMV.
At the moment, there doesn't seem to be a large enough sample size in the US to compare notes and find possible network issues with this phone.
I have it, and it works for me in North Florida in AT&T
Sent from my SM-N910T using Tapatalk
I have more info on my issue with this phone on AT&T, and it's an odd one. LTE works great, but if I am directly under the antennae, or within line of site of them, 3G shows full bars, but it does not work and I cannot place or receive a call. If I walk a block away, and have a building between the phone and the antennae, 3G works perfectly. If I initiate a call where it works, I can move back to LOS, and call does not drop. No other phone seems to have this issue, so there is something very different in the 3G implementation in these phones which is responsible for this.
I wish someone out there had an idea as to what is causing this. One of AT&T's network engineers, who witnessed this first-hand, is stumped and I'm short on ideas to remedy it.
RandyT2 said:
I have more info on my issue with this phone on AT&T, and it's an odd one. LTE works great, but if I am directly under the antennae, or within line of site of them, 3G shows full bars, but it does not work and I cannot place or receive a call. If I walk a block away, and have a building between the phone and the antennae, 3G works perfectly. If I initiate a call where it works, I can move back to LOS, and call does not drop. No other phone seems to have this issue, so there is something very different in the 3G implementation in these phones which is responsible for this.
I wish someone out there had an idea as to what is causing this. One of AT&T's network engineers, who witnessed this first-hand, is stumped and I'm short on ideas to remedy it.
Click to expand...
Click to collapse
I got an x829 yesterday (live in the US) and plan on using it with Straight Talk/AT&T (getting the nano sim now). Have you flashed yours to a newer/custom ROM and it still works with AT&T? If so which ROM?
Wagmans said:
I got an x829 yesterday (live in the US) and plan on using it with Straight Talk/AT&T (getting the nano sim now). Have you flashed yours to a newer/custom ROM and it still works with AT&T? If so which ROM?
Click to expand...
Click to collapse
I have two of these phones, and both have the issue I described above. If I were to guess, it probably has something to do with initial 3G handshake timing.
One of the phones is running Madsurfer's 21s. It may have been a dirty flash over stock China ROM, but I seem to recall that one being a clean flash (wife's phone, so I don't mess with it much.) The other is Small EUI by aurel V7, dirty flashed over Rom V6-X820 of Bshuy2003.
I have observed no real differences with regard to the 3G connectivity issue between either phone, with any firmware. I'm thinking it is something at a lower level which is causing this odd issue.
I haven't received my max2 yet but I have read through allot of these posts and I remember reading about using the #*#* code to force LTE and it helped mobile connections. Also I saw that 19s CN or 17s India eui has VoLTE support. Lastly I noticed that the posted 23s beta cooked eui that Steve Mars posted has new modem files. You may try that as well. Hope that helps!
Shlickwilly said:
I haven't received my max2 yet but I have read through allot of these posts and I remember reading about using the #*#* code to force LTE and it helped mobile connections. Also I saw that 19s CN or 17s India eui has VoLTE support. Lastly I noticed that the posted 23s beta cooked eui that Steve Mars posted has new modem files. You may try that as well. Hope that helps!
Click to expand...
Click to collapse
Thanks for the info, but I think the issue runs pretty deep inside these phones. If I knew more about the hierarchy of the software/firmware, where network negotiations are concerned, I'd have a better idea where to look for a solution. But I can say that I have tried virtually every ROM and modem file available, and this odd behavior persists. It's possible that it's specific to my home site, but according to the engineer, AT&T's sites are pretty standardized. The fact that other phones don't exhibit it, tends to point to something deep inside the Max2 as being the culprit. It's an insidious problem, as one might not realize that there was an issue, unless one happens to be close to a tower, trying to unsuccessfully make or receive a call, with full bars showing.
IIRC, the iPhone also had some strange issues on the AT&T network in the early days, and it took some concerted effort between AT&T and Apple to get it sorted out. The chances of of something like that happening to solve issues with these phones is probably next to nil.
Randy do you have LTE on your account? Could it be the eNode trying to promote you onto a better link and the baseband failing that negotiation?
Scratchling said:
Randy do you have LTE on your account? Could it be the eNode trying to promote you onto a better link and the baseband failing that negotiation?
Click to expand...
Click to collapse
I do have LTE on my account. The phone is connected, by default, to LTE, and falls back to WCDMA when making a call as it should. I have monitored signal strengths throughout the process, and they are very high, due to to my proximity to the tower. Locking the phone to WCDMA makes no difference.
When the phone doesn't have line-of-sight to the tower, and/or that LOS is significantly obscured, the UMTS signal goes below -60dba and the phone works perfectly. Thinking the signal strength was the key, the output of the tower was artificially reduced to below that level, as a troubleshooting test. It still did not allow the phones to work on WCDMA to make calls, even though it still showed a 3G connection with full bars. I'm not a telcom engineer, but it really seems like a timing problem, where the reflected signals work, but signals received directly from the transmitter do not. Again, the problem exists only at the point where the 3G link is initiated, either by the handset or the tower. Once a call is established, that session works fine, no matter the proximity to the tower thereafter. But once moved into the areas of LOS to the tower with an active call session and I end the call, the phone can no longer make or receive calls in those areas.
Short answer: sorta
borisb said:
Hi
I wanted to buy this from gearbest.
Will it work on AT&T with all the LTE bands?
Click to expand...
Click to collapse
Alright so I have been using this phone for about 6 months and it kinda sorta does. I am using the x820 one btw. I get about 80% up time with this phone. I can't really make or receive calls without the phone dropping them within the 1st minute. Let me explain further. So firstly, when I am on LTE (if not on 4G (I'll explain later)), and try and make a call, I will usually get switched over to 4G and then as the call is attempting it will completely lose service and say I can't complete the call. Then after that attempt, I will usually get my service back. And it will keep doing that unless I get lucky then if I actually can make a call then I will be lucky if I get a full minute or 2 before the call drops because of loss of service. Now for the later explanation. So basically I have noticed just because I am supposed to get LTE doesn't mean you will get the service. Also you will drop service a bunch and it gets very aggravating! I have verified my results in FL, GA, and TN.