This 5" 2.2.2 functions perfectly in all respects, but won't charge the battery. I have two batteries, one Dell cable, the Dell wall adapter (and others), and the Dell car plug. I've tried the obvious combinations including turning the unit OFF, but the battery does not increase its charge and the icon doesn't change.
I did get some warmth when the cable's USB end was plugged into a 1000mA source, so there's some sort of current flow.
The batteries charge nicely in the wall adapter, and deplete at an appropriate rate. Obviously, in replacing them I'm powering down and starting with zero.
Bottom line: battery won't charge when in the unit, whether it's powered ON or OFF, connected to car adapter or wall power, using DELL or 3rd party sources.
Worked fine yesterday.
No warranty, of course.
What might be wrong?
UPDATE: After a factory reset, no change in behavior. Neither battery will charge in the unit, both batteries charge in the wall charger.
How new is your unit? sounds like manufacturing defect if it wont charge at all or it simply broke. Roms usually have no control/influence over it (for normal capacity batteries at least)
It should normally charge any time it recieves power, regardless of what it's doing/not doing
Thanks.
It's NON-rooted, 2.2.2, out of warranty.
I'm pretty sure that it's a hardware failure.
I wonder what Dell might charge for an out-of-warranty repair?
Related
I had a BIG problem with a third party battery charger (RIMAX).
It is a Car charger and a wall mount charger, with USB plug and cable, but IT WORKS ONLY WHEN THE WIZARD IS ON! If the battery goes down for some reason and the phone couldn't turn on, you're lost! :evil:
So, the lesson learned is: before travelling without your original charger check if the one you have could charge the wizard also when is OFF and not only in stand-by mode!
I also have a strange issue with a third party car charger - after plugging in the car charger I have to switch the universal off then on again to make it charge...very wierd!
I've also got one of those, though would prefere one with a bit of cable in the middle to reduce stress on the connector.
Have you checked the amp output on the chargers. They're probably putting out 0.5 amps (USB spec). If you look at the wall charger that came with the wizard, it puts out 1.0 amps. That's why when your battery is completely dead, the 0.5 amp charger can't put enough juice into it to get the battery up to a high enough level.
Actually, according to the USB spec, a device is not supposed to consume more than 100mA without being recognized by the USB host. That is, the USB host is only going to give your phone 100mA until the phone says, "hey, i'd like 500mA, please!"
Sometimes manufacturers may shortcut this and just allow the port 500mA at all times, but a standards-conforming one won't.
This MAY be part of the reason why we have problems charging a completely dead Wizard -- it's only going to get 100mA until the device has enough juice to wake up and request more.
This MAY be part of the reason why we have problems charging a completely dead Wizard -- it's only going to get 100mA until the device has enough juice to wake up and request more.
Click to expand...
Click to collapse
Ah! - That's the problem I had yesterday - had left my Vario on with TomTom draining away the battery and forgotten about it on Saturday night, had just spent the day moving house and everything was in chaos and had no idea where the charger was.
So when I realised it was dead on Sunday whilst out in the car, I plugged it into the car charger that came with my GPS unit, which I have used to charge the phone many times before - but it would not charge, no light, nothing!
When I got home all I could find was the mains charger for the GPS and a USB cable - tried both and none would put any charge into the phone.
By this stage I was shi**ing myself that the phone, which I got mainly for GPS for travelling around Germany in June, was DEAD - with 3 weeks to go!
of course later in the day, once I had eventually found the proper charger, it took a slight pause after being plugged in and then the little orange light of joy came on and brought me salvation!!!!!
I suspected it might have been something like the previous poster said but not being very technical I really didn't know!!
Thanks.
I've had the same frustrating experience. When the battery is very low or dead the only charger that will work is the original adapter, not the car charger or cradle or pass thru my laptop. As I result I have to carry the original adapter whenever I travel and I often wake up with a dead Wizard if I dont realize how low the battery is when I park it in the cradle.
Very frustrating. I dont understand why Boxwave doesnt use a beefier adapter connected to the cradle.
I've had the same frustrating experience. When the battery is very low or dead the only charger that will work is the original adapter, not the car charger or cradle or pass thru my laptop. As I result I have to carry the original adapter whenever I travel and I often wake up with a dead Wizard if I dont realize how low the battery is when I park it in the cradle.
Very frustrating. I dont understand why Boxwave doesnt use a beefier adapter connected to the cradle.
I've had the same frustrating experience. When the battery is very low or dead the only charger that will work is the original adapter, not the car charger or cradle or pass thru my laptop. As I result I have to carry the original adapter whenever I travel and I often wake up with a dead Wizard if I dont realize how low the battery is when I park it in the cradle.
Very frustrating. I dont understand why Boxwave doesnt use a beefier adapter connected to the cradle.
I purchased a new vent holder with a car charger, and it charges the phone up OK when it is off, but if it is on it says charging but does not actually charge. This is especially annoying with Satnav and after an hour or two the phone dies and I don't know where I am going!
Anyone know what causes this? I guess it can't provide enough power for the device, especially when using the internal GPS, but I think it doesn't even keep up with the device is just turned on.
I am getting another charger just in case, but never had the problem on my old Touch....
..
try -> start/settings/system tab/power/battery tab - uncheck the box "when the device is turned on...."
It isn't ticked...
..
try ticking it..
That will have the opposite effect, it charges fine when plugged into the wall, the problem is something to do with the car.
Does anyone use satnav on a touch HD and have it charge at the same time?
Well there could be one or two issues.
On the USB port there are four connections, a positive and a negative and two data pins. When you plug your Touch HD into a PC power is supplied down the power pins and after negotiating with the USB controller chip over the two data pins the phone will pull up-to 500mA from the power supply to run and charge the phone. This is so the USB port on the PC is not damaged by the phone overloading the power supply to the port.
Without the negotiation with the USB controller chip the device will only charge at 100mA.
But 500mA is not enough to charge the phone with everything running, you will need at least 1000mA to do that (1 Ampere). So that is what your wall charger pushes out. But how does the phone know it can charge at a higher rate? Well inside the charger the data pins on the USB connector are wired in a way that the phone 'sees' that a higher current is available, and pulls a higher charging current.
So what you need is a minimum current 1 Amp car charger. If you already have a 1 Amp then the chances are that is does not have the data pins connected properly and the phone will not draw the higher current, meaning it will only charge at 100mA.
Thanks, I am going to try another one and see if that helps, perhaps it is just faulty, otherwise I will check if it is 1Amp.
Cheers.
I contacted the seller and they sent me a new one, which works. So it turns it my charger was just faulty.
What's the rating of the new one? and where did you get it from. I bought a 2amp (supposedly) but it doesn't give me more than 500mA.
I've had this problem and it sucks! As I'm always out on the road. But I have found a few solutions. I purchased a mini usb charger from asda for £6. After adjusting the backlight to medium this charger seems to keep the power level the same as it was before you plugged it in, so It doesn't let the battery go flat. I've now learnt to keep a spare charged battery in the car just in case it fails.
Has anyone noticed that phone does not charge while using GPS. The charging indicator is on but when I look at the stats it says discharging at -450 mAh. Is this the way it is and if so, is there a fix? 1 hr 42 m with 73% display on battery use and 43% charge remaining, but was plugged in the entire time while driving under an hour home. I am using the same Motorola high performance charger that every other phone is charged fully even when using GPS.
are you absolutely sure the charger is giving the full 1A?
What sensor app are you using to see the battery discharging?
Mine charges normally with gps on.
Sent from my HTC
LTE 4G Rezound
I was curious so I tested this with "Battery Monitor" I have it plugged into my laptop currently which only gives +500mA. and not the +1A that you get from a wall/car/high power usb port.
the app is showing +257mA with GPS on and functioning normally.
So charging good here... Might be something with your motorola charger? It could have a sensor in it to detect 'trickle charging mode' that is improperly engaging when connected to the HTC causing the charger to put out a minimal 'sustain only' level of amperage.
good luck!
you need a charger putting out 1A ... most car chargers put out 500mA so find a good one off monoprice
Here's what I'm doing. I have a Belkin 2.1A(2100mAh) USB car charger dongle. The problem is, once i connect the USB cable to it the phone registers it as "Charging USB" and does notcharge anywhere near as fast(power-wise) as if the phone was registering it "Charging AC". I'm not keen on using a power inverter to get the full AC charge so instead i am going to go pick up a cheap micro USB cable, splice it open, then disconnect the data wires(green & white ones) & then tape it back up. By disconnecting the data wires, the phone will no longer think it's a USB connection and then charge via AC, getting the best charge possible.
that should work ^ if thats the problem
I've found that using the included USB cable with a Belkin dual port USB car charger allows the phone to charge as if it were plugged in to a wall. I'm guessing the included cable has a different layout than standard Micro USB cables.
Sent from my ADR6425LVW using xda premium
dawynkoop said:
I've found that using the included USB cable with a Belkin dual port USB car charger allows the phone to charge as if it were plugged in to a wall. I'm guessing the included cable has a different layout than standard Micro USB cables.
Sent from my ADR6425LVW using xda premium
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Click to collapse
I'm guessing that I have the same belkin dual port (2.1amp and 1amp ports) and the best I've seen out of it is about 250mah charging. This is using the supplied usb/micro hdmi whatever cord for the phone.
I have seen discharge rates off the charger of 750mah which is the highest I've seen on any phone. I'm guessing if you are using the nav on your phone with the screen on, it will probably still be using battery while plugged in.
thatsricci said:
I was curious so I tested this with "Battery Monitor" I have it plugged into my laptop currently which only gives +500mA. and not the +1A that you get from a wall/car/high power usb port.
the app is showing +257mA with GPS on and functioning normally.
So charging good here... Might be something with your motorola charger? It could have a sensor in it to detect 'trickle charging mode' that is improperly engaging when connected to the HTC causing the charger to put out a minimal 'sustain only' level of amperage.
good luck!
Click to expand...
Click to collapse
Possible, but says AC charging in Battery Monitor widget. I will post a few pics.
Here are a few Pics. you can see a couple of things.
-Charger rated at 950 MA out. and no other phone I have owned lost a charge while driving including TBolt, Charge, Bionic.
-Shows as AC charging
- Spikes of good charging detected
Put on Normal power mode today on the way in. live wallpapers did not wrok, just flickered. 3G on vice 4G. Battery still went down, but above 90% on 40 minute drive in. Screen low but on. Bluetooth speaker.
Maybe it is the iBolt car mount. See review online. will try without dock this afternoon on my way home.
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User: marc frederick, Nov 25, 2011
Pros: Options for different backs
Cons: Does not charge the phone while it is in use
Try playing pandora when the phone is 100 charged. After 45 minutes on the car mount (and yes it is plugged into a charger and all indicatros show it is charging) and the charge level is 84. Using the same charger but plugged into the phone, playing Pandora for 45 min starting charge level 68. Ending charge level is 100.
Yeah, something is telling that charger to not give you full juice
Rezound
ok, drove home off the window mount and just on charger, all same except full brightness on screen.40 minute drive. came up 7% battery vice down from 100 to 43%. nedd a few trials to confirm, but looks like window mount is throttleing juice.
thatsricci said:
are you absolutely sure the charger is giving the full 1A?
What sensor app are you using to see the battery discharging?
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Click to collapse
i have seen spurts up to 913 with GPS off and screen just turned on. Using battery monitor widget. Not on window mount, just charger.
I can confirm. The car dock will not charge your phone atleast not with the screen on and nothing else running but battery monitor widget.
I bought one and tested it extensively yesterday. I used a Verizon 1a charger and a generic 1a charger. With the dock and both chargerz the phone DIScharged(as in LOST battery power) at between 100ma and 200ma. Without the dock using the same chargers and changing nothing on the phone the phone charged at between 50a and 300ma.
I did the test several times to eliminate any random things the phone may have been doing in the background.
After doing that controlled test I played with it some more and no matter what I did I could not get a positive charge with the dock attached even in airplane mode with the screen backlight at minimum. Without the dock using the same chargers i ran Pandora and a police scanner both outputting through the phone speaker, gps, wifi, mobile all on, and screen on auto and still had a very small positive charge.
Moral of the story DO NOT BUY THIS DOCK unless you dont mind it just being a piece of plastic that holds your phone in place.
I wonder if there's a quick mod to it to get it working right. Like the soldering of the USB chargers I've seen.
Rezound
I just went ahead and bought an extra battery so I wouldn't have to charge in the car. Only takes 20 seconds to pop in a new battery.
Can charge both batts while I sleep at night.
Sent from my Galaxy Tab 10.1
I was looking for a high current charger for my Android tablet and there was a review that talked about compatibility. Some of the high cap chargers appear to be designed for Apple products and the pin wiring is subtly different. So, on some non-Apple products, the charge is only recognized as a lower power, 500mah charger and the users reported that some devices would normally charge and others would not. Some of the dual port charges also split the power. The 2.1 amp port and the 1 amp port cannot be used at the same time, depending on what is plugged into them. This was also brand specific. I ordered the Amazon Basics 2.1 amp dual charger and will see how that works. I have noticed a difference in charge rates between my Motorola charger left over from the Blackberry and the Verizon OEM one. The VZW one is faster.
I do the same thing I have been doing since my Windows phone days.
I use the AC cord plugged into a 12v to AC adaptor(screen set to 100% bright and no timeout).
I drove 6 hours last week ruuning Google Maps/GPS & my battery was 100% charged when I got to my destination.
~John
I've been having a charging issue for a month or so, I'm not sure what to think about it.
Let me explain quickly, that I don't like to fill my pockets with micro usb cables or AC chargers whenever I go out. As such, I usually just acquire a few extra chargers or usb cables and just leave them where I am most likely to need them. I'm sure this is common.
Charger 1 : Samsung AC charger, came with phone. Lives by my bed.
Charger 2 : Blackberry AC charger, acquired from work. Lives in kitchen.
USB 1 : $1 cable from Amazon. Lives in the car, plugged into 12vDC lighter to USB adapter.
USB 2 : $1 cable from Amazon. Lives on my desk at home. Plugged into PC.
USB 3: Blackberry cable. Found at work. Lives at office.
On to the problem.
Somehow, Charger 1, USB 1, USB 2 seem to drain my phone. If I plug in to charge overnight and power is at 45%, when I wake up, I'm at 12% or some other number. Battery App indicates that it has been "charging" I could unplug and replug the charger a few times and then monitor the charge level, if it drops, I unplug and replug again, reboot phone perhaps, it may or may not fix the problem. Problem has gotten worse and these no longer seem to charge phone.
Charger 2 seems to have worked more consistently, but not always. Seems to have gotten worse.
USB 3 is the only cable that consistently charges without problem. It is a blackberry branded cable, much lower gauge wires (read: thicker) than the cheap $1 cables from Amazon or the Samsung OEM charger.
I've tried charging with phone off, does not seem to make a difference.
I'm running Doc Masters v6, problem was also present in v5. Since issue is same with power off, I don't believe this is a ROM issue and have not tried Odin to stock.
Is this sign of the USB port going out? Anyone tried to replace/repair microUSB or have similar experience?
About the part about replacing a microUSB port, I had to do this because my connection was getting flaky, then I messed it up altogether. I sent my phone to MobileTechVideos and they sent it back to me with the port replaced.
I may try sending it to repair. Sounds like a pretty reasonable price and quick turnaround. Dunno if I can take going back to my G1 for a week while I wait though.
Provided I don't misplace the only USB cable that will charge my phone, I should be ok for a while.
Hello XDA,
I'm not sure how this happened, but for the past couple of months I haven't been able to charge my phone while it is turned on. It shows the charging animation but the battery still drains, even with all radios off and screen off. I can leave it charging all night and end up with a nearly flat battery. Plugging it in to any wall socket seems to only slow the draining, and plugging it in to a fully powered USB socket (many tried) keeps it at the same battery level, or very slowly charges it if I don't use it. If I turn it off however, I can charge it until full in the normal time with the original AC charger.
Here's the really strange part: I've tried several new chargers of different brands including samsung and it makes no difference. Not only that, but they won't charge it when powered off either making them completely ineffective. It doesn't initialize the charge properly - the screen either shows a battery with a progress circle over and over again without getting to the charging animation, or displays the charging animation over and over and never charges at all, but nevertheless gets hot.
The chargers I've tried are:
Cygnet for samsung phones including SGS-II
Belkin for Samsung phones including SGS-II
Premium blackberry travel charger
Premium 10W 2A Samsung travel adaptor
One charger that did seem to work while plugged in was from a new Sony Xperia Windows phone charger I borrowed once.
I've exchanged at the store 3 times now with the same result! It must be something wrong with the hardware or software...
I've calibrated the battery, I've had a new battery for a couple of months and normally still lasts all day and more on a full charge. It is a 3rd party high quality Anker battery. The problem is the battery is getting a lot more taxed now that I'm using 3G over the portable hotspot, so its not quite lasting the day anymore.
I've had countless custom ROMs on there now, current ROM is CyanogenMod 10.1 stable. Would returning to stock then reinstalling help?
Something that shouldn't matter is I've moved from the UK to Australia. I'm still using the English charger as its the only one that works. And the Xperia charger that seemed to work was Australian too.
Before it got this bad I think it was getting slower and slower to charge. I had to replace the old USB cable that eventually got really loose, then broke and i've tried several new ones with no improvement in charging ability. Is it possible that the contacts inside the micro-USB socket might have been bent from the old cable moving around so much so that only minimal contact is achieved with any other cable? The new connectors do seem to fit perfectly.
In the attached screenshot, you will see on the left the AC charger is plugged in while battery level goes down, then on the far right its plugged in to a computer and is kept level.
Any suggestions would be greatly appreciated!!
sevenlions said:
Hello XDA,
I'm not sure how this happened, but for the past couple of months I haven't been able to charge my phone while it is turned on. It shows the charging animation but the battery still drains, even with all radios off and screen off. I can leave it charging all night and end up with a nearly flat battery. Plugging it in to any wall socket seems to only slow the draining, and plugging it in to a fully powered USB socket (many tried) keeps it at the same battery level, or very slowly charges it if I don't use it. If I turn it off however, I can charge it until full in the normal time with the original AC charger.
Here's the really strange part: I've tried several new chargers of different brands including samsung and it makes no difference. Not only that, but they won't charge it when powered off either making them completely ineffective. It doesn't initialize the charge properly - the screen either shows a battery with a progress circle over and over again without getting to the charging animation, or displays the charging animation over and over and never charges at all, but nevertheless gets hot.
The chargers I've tried are:
Cygnet for samsung phones including SGS-II
Belkin for Samsung phones including SGS-II
Premium blackberry travel charger
Premium 10W 2A Samsung travel adaptor
One charger that did seem to work while plugged in was from a new Sony Xperia Windows phone charger I borrowed once.
I've exchanged at the store 3 times now with the same result! It must be something wrong with the hardware or software...
I've calibrated the battery, I've had a new battery for a couple of months and normally still lasts all day and more on a full charge. It is a 3rd party high quality Anker battery. The problem is the battery is getting a lot more taxed now that I'm using 3G over the portable hotspot, so its not quite lasting the day anymore.
I've had countless custom ROMs on there now, current ROM is CyanogenMod 10.1 stable. Would returning to stock then reinstalling help?
Something that shouldn't matter is I've moved from the UK to Australia. I'm still using the English charger as its the only one that works. And the Xperia charger that seemed to work was Australian too.
Before it got this bad I think it was getting slower and slower to charge. I had to replace the old USB cable that eventually got really loose, then broke and i've tried several new ones with no improvement in charging ability. Is it possible that the contacts inside the micro-USB socket might have been bent from the old cable moving around so much so that only minimal contact is achieved with any other cable? The new connectors do seem to fit perfectly.
In the attached screenshot, you will see on the left the AC charger is plugged in while battery level goes down, then on the far right its plugged in to a computer and is kept level.
Any suggestions would be greatly appreciated!!
Click to expand...
Click to collapse
IMO, u should revert back to a stock samsung Firmware (pertained to ur region) and then see if the issue persists or not to rule out any possible 'Software issue' in the first place
Thank you, I will try that and report back the results.
You can try hawkerpauls nuke if flashing stock doesn't work: http://forum.xda-developers.com/showthread.php?t=2100558